ENTERPRISE AGREEMENT
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principal place of business at the address provided below ("Customer") and Environmental Systems Research Institute, Inc.("Esri").This EA sets forth the terms and conditions for Customer's use of EA Products, Rolled-In Software, Unit-Priced Items, provision of Esri User Conference registrations, Training, and Services as specified herein and in the Proposal Letter. The rights granted in this EA apply only to the EA Products listed in the Proposal Letter.This EA is comprised of the Proposal Letter and this Enterprise Agreement E512N document and incorporates by reference the Master Agreement. Should there be any conflict between the terms and conditions of the documents that comprise this EA, the order of precedence for the documents shall be as follows: (i) the Enterprise Agreement E512N document, (ii) the Master Agreement, and (iii) the Proposal Letter. For the avoidance of doubt, Article 5Term, Termination, and Expiration of this EA supersedes any termination language in the Master Agreement for all items in the Proposal Letter.If the Proposal Letter includes Services other than Maintenance, the applicable Services terms and conditions take precedence over the provisions of this EA with respect to those Services. Customer's centralized point of contact identified in the Proposal Letter will approve work under the Advantage Program or Customer will notify Esri of an alternative contact.This EA constitutes the sole and entire agreement of the parties as to the subject matter set forth herein and supersedes any previous agreements, proposals, presentations, understandings, and arrangements between the parties relating to the licensing of the EA Products, Training, and Services. Any modifications or amendments to this EA must be in writing and signed by an authorized representative of Customer and Esri.The parties acknowledge that they have read and understand this EA and agree to be bound by the terms and conditions contained herein.ACCEPTED AND AGREED:City of Riverside(Customer)Environmental Systems Research Institute, Inc. (Esri)Signature:{{*Sig_es_:signer1:signature}}Signature:{{*Sig_es_:signer2:signature}}Printed Name:{{*OS1N_es_:signer1:fullname}}Printed Name:{{*ES1N_es_:signer2:fullname}}Title:{{*Ttl_es_:signer1}}Title:{{*Ttl_es_:signer2}}Date:{{!Dtl_es_:signer1:Date}}Date:{{!Dtl_es_:signer2:Date}}Address: Enterprise Agreement No. 00331045.0__________________________________________
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1.0DEFINITIONS Capitalized terms used in this EA and Proposal Letter will have the same meaning they do in the Master Agreement. In addition, the following definitions apply to this EA: "Affiliate" means an affiliate of Customer, unless excluded in the Proposal Letter, that meets the following criteria: the affiliate (i) is a U.S. domestic subsidiary of Customer located in the United States; (ii) is more than fifty percent (50%) owned by Customer; (iii) is not a company in the business of offering geographic information system (GIS) software services to third parties; and (iv) is not ineligible to receive or have access to Esri products or services by operation of law, including U.S. export control laws, decrees, orders, rules, regulations, policies, riders, conditions, or provisos. "Authorized Entity" means, if applicable, Affiliate when Customer is a commercial entity or Eligible Agency when Customer is a government entity. "Case" means a failure of the Software or Online Services to operate according to the Documentation where such failure substantially impacts operational or functional performance. "Deploy", "Deployed" and "Deployment" mean to redistribute and install the EA Products and related Authorization Codes within Customer's organization and to Authorized Entities. "EA Fee" means the fee set forth in the EA Fee Schedule contained in the Proposal Letter. "EA Maintenance" means Tier 2 Support provided to Customer as described in Article 3EA Maintenance. "EA Products" means the Products identified in the Proposal Letter, excluding Unit-Priced Items. "Effective Date" means the date specified in the Proposal Letter as the Effective Date and if no Effective Date is specified, the last date of signature on the Enterprise Agreement. "Eligible Agency" means the political subdivisions identified in the Proposal Letter. "Master Agreement" means the applicable master agreement incorporated by this reference that is either (i) the Master Agreement, Products and Services (E204) found at https://www.esri.com/en-us/legal/terms/full-master-agreement; or (ii) a signed master agreement between Esri and Customer that supersedes such electronically acknowledged master agreement. If a signed master agreement excludes terms and conditions applicable for the use of EA Products or Services included in this EA, including but not limited to the Advantage Program, such applicable terms and conditions found in the Master Agreement, Products and Services (E204) at https://www.esri.com/en-us/legal/terms/full-master-agreement shall apply. "Proposal Letter" means the attached offer document that includes, at a minimum, the EA Products and EA Fee and may also include additional Esri Products and Services. "Rolled-In Software" means Products (excluding Term licenses or subscriptions) of the same type as EA Products that Customer acquired for use prior to the Effective Date, that are current on paid maintenance (as shown in Esri's customer service records), and that receive EA Maintenance during the term of the EA. If this EA is extended or renewed, Rolled-In Software shall include EA Products Deployed prior to the then-current renewal period. "Technical Support" means the technical assistance for attempting resolution of a reported Case through error correction, patches, hot fixes, workarounds, replacement deliveries, or any other type of product corrections or modifications. "Tier 1 Help Desk" means Customer's point of contacts in My Esri, including from Authorized Entities, to provide all Tier 1 Support within Customer's organization and Authorized Entities. "Tier 1 Support" means the Technical Support provided by the Tier 1 Help Desk.
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"Tier 2 Support" means the Esri Technical Support provided to the Tier 1 Help Desk when a Case cannot be resolved through Tier 1 Support. "Unit-Priced Items" means separately orderable Products or Services that are optional for an additional fee. Pricing for Unit-Priced Items is valid for one (1) year from the Effective Date, unless a different duration is identified in the Proposal Letter. 2.0GRANT OF LICENSE 2.1 Grant of License. Subject to the terms and conditions of this EA, Esri grants to Customer a personal, nonexclusive, nontransferable license solely to use, copy, and Deploy quantities of the EA Products listed in the Proposal Letter for the term of the EA (i) for the applicable EA Fee and (ii) in accordance with the Master Agreement. Unit-Priced Items and Rolled-In Software, if listed in the Proposal Letter, will be licensed in accordance with the Master Agreement. Beta licenses are not available under this EA as EA Products. 2.2 Authorized Entity Access. Customer may permit Authorized Entities to use EA Products, provided Customer ensures that Authorized Entities use the EA Products in accordance with the terms and conditions of this EA and Customer is liable and solely responsible for the use or misuse of EA Products by Authorized Entities. Within thirty (30) calendar days of a request from Esri, Customer will provide Esri a list of Authorized Entities and their business addresses. 2.3 Consultant Access. Esri grants Customer the right to permit Customer's consultants or contractors to use the EA Products exclusively for Customer's benefit in accordance with the Master Agreement. Customer will be solely responsible for compliance by consultants and contractors with this EA and will ensure that the consultant or contractor discontinues use of EA Products upon completion of work for Customer. Access to or use of EA Products by consultants or contractors not exclusively for Customer's benefit is prohibited. Customer may not permit its consultants or contractors to install Software or Data on consultant, contractor, or third-party computers or remove Software or Data from Customer locations, except for the purpose of hosting the EA Products on contractor servers for the benefit of Customer. 2.4 Additional Permitted Uses. For the term of the EA, Customer may copy and Deploy the EA Products to Letter. No other entity has a right to copy (except as permitted in the Master Agreement) or Deploy the EA Products. Customer may only transfer, redistribute, and Deploy the EA Products within the continental United States; Hawaii; Alaska; and U.S. territories, excluding Puerto Rico and the U.S. Virgin Islands. 2.5 Uses Not Permitted. Customer shall not transfer, redistribute, or assign EA Products to any third party without the prior written permission of Esri. Customer shall not use the EA Products outside the United States or its territories or possessions without the prior written permission of Esri and agreement on additional fees, if any. Any such export will be subject to U.S. Export Control Regulation requirements of the Master Agreement. 3.0EA MAINTENANCE 3.1 EA Maintenance is included in the EA Fee. Rolled-In Software and EA Products will receive EA Maintenance, provided that standard maintenance is available for each item. EA Maintenance includes benefits specified in the most current applicable Esri Maintenance and Support Program document (found at https://www.esri.com/en-us/legal/terms/maintenance) as modified by this Section 3.1. If Unit-Priced Items are included in the Proposal Letter, annual maintenance fees for Unit-Priced Items will be in addition to the Fee and ordered separately from this EA. a. Tier 1 Support 1. The Tier 1 Help Desk will provide Tier 1 Support to all Customer's authorized users and Authorized Entities. 2. The Tier 1 Help Desk will be fully trained in the EA Products. 3. At a minimum, Tier 1 Support will include those activities that assist the user in resolving how-to and operational questions as well as questions on installation and troubleshooting procedures.
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4. The Tier 1 Help Desk will be the initial point of contact for all questions and reporting of a Case. The Tier 1 Help Desk will obtain a full description of each reported Case and the system configuration from the user. This may include obtaining any customizations, code samples, data, databases, or other information involved in the Case. 5. If the Tier 1 Help Desk cannot resolve the Case, an authorized Tier 1 Help Desk individual may contact Tier 2 Support. The Tier 1 Help Desk will provide support in such a way as to minimize repeat calls and s organization. 6. Customer may assign named Tier 1 Help Desk individuals up to the quantity listed in the Proposal Letter. Tier 1 Help Desk individuals are the only individuals authorized to contact Tier 2 Support. Customer may change the Tier 1 Help Desk individuals through the My Esri portal. b. Tier 2 Support 1. Tier 2 Support analysts will log the calls received from the Tier 1 Help Desk. 2. Tier 2 Support analysts will review all information collected by and received from the Tier 1 Help Desk including preliminary documented troubleshooting provided by the Tier 1 Help Desk when Tier 2 Support is required. 3. Tier 2 Support analysts may request that Tier 1 Help Desk individuals provide verification of information, additional information, or answers to additional questions to supplement any preliminary information gathering or troubleshooting performed by Tier 1 Help Desk. 4. Tier 2 Support analysts will assist the Tier 1 Help Desk individuals and attempt to resolve the Case. 5. When the Case is resolved, Tier 2 Support analysts will communicate the information to the Tier 1 Help Desk, and the Tier 1 Help Desk will disseminate the resolution to the users. 6. For Tier 2 Support, contact Esri through My Esri at https://my.esri.com, via the web at https://support.esri.com, or by phone at 909-793-3774 (within the United States only). 3.2 Product Life Cycle. During the term of this EA, some EA Products may be retired or may no longer be available to Deploy in the identified quantities. Customer and Authorized Entities may continue to use EA Products that have been Deployed, but updates for EA Products and Rolled-In Software in the mature and retired phases may not be available. Maintenance will be subject to the individual Product Life Cycle Support Status and Product Life Cycle Support Policy, which can be found at https://support.esri.com/en/other-resources/product-life-cycle by selecting the product type and clicking the Product Life Cycle link for specific product plans. 4.0ORDERING, ADMINISTRATIVE PROCEDURES, DELIVERY, AND DEPLOYMENT 4.1 Orders, Delivery, and Deployment a. Upon the Effective Date, Esri will invoice Customer and provide Authorization Codes to activate the nondestructive copy protection program that enables Customer to download, operate, or allow access to the EA Products. Delivery of updates/new versions of EA Products will be made in the same manner. Customer will establish a single point of contact who will be responsible for Deployment. Esri may invoice the EA Fee up to thirty (30) calendar days before (i) the payment dates identified in the Proposal Letter; or (ii) if no payment dates are identified, the annual anniversary date for each year of the EA. b. Undisputed invoices will be due and payable within thirty (30) calendar days from the date of invoice. Esri reserves the right to suspend Customer's access to and use of EA Products if Customer fails to pay any undisputed amount owed on or before its due date. Esri may charge Customer interest at the lesser of one percent (1.0%) per month or the maximum monthly rate permitted by applicable law on any overdue fees plus all expenses of collection for any overdue balance that remains unpaid ten (10) days after Esri has notified Customer of the past-due balance. c. Esri's federal ID number is 95-2775-732. d. If requested, Esri will ship backup media to the ship-to address identified on the Ordering Document, FOB destination, with shipping charges prepaid by Customer. Customer acknowledges that should sales or use
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taxes become due as a result of any shipments of tangible media, Esri has a right to invoice and Customer will pay any such applicable sales or use tax associated with the receipt of tangible media. 4.2 Order Requirements. Customer shall submit a purchase order in accordance with its own internal process, provided that Customer will submit its initial purchase order on the Effective Date. Customer will submit subsequent purchase orders to Esri at least thirty (30) calendar days before (i) the payment dates identified in the Proposal Letter; or (ii) if no payment dates are identified, the annual anniversary date for each year of the EA. Any purchase orders that Customer issues will reference, incorporate, and be subject to the terms and conditions of the EA. Additional or conflicting terms in any purchase orders, invoices, or other documents exchanged during the ordering process, other than the terms of this EA, Product or Services descriptions, quantities, pricing, and delivery instructions, are void and of no effect. a. All orders pertaining to this EA will be processed through Customer's centralized point of contact on the Proposal Letter. Customer can send order processing questions to Customer Service at Esri 380 New York Street Redlands, CA 92373-8100; send emails to [email protected]; or call Esri at 888-377-4575. b. The following information will be included in each Ordering Document: 1. Customer name; Esri customer number, if known; and bill-to and ship-to addresses 2. Order number 3. Applicable annual payment due; for Unit-Priced Items, the name of the product and quantity 4. 00331045.0 5.0TERM, TERMINATION, AND EXPIRATION 5.1 Term. This EA and all licenses hereunder will commence on the Effective Date and continue for the duration identified in the Proposal Letter. Except as otherwise authorized in this Section 5, this EA is for the committed duration identified in the Proposal Letter. If the Proposal Letter includes optional years, Customer may exercise each optional year by providing written notice to Esri Customer Service sixty (60) calendar days prior to the end of the then-current year. If more than one optional year is identified in the Proposal Letter, then each optional year must be exercised consecutively, or the EA will expire at the end of the then-current year. An optional year may be a duration other than twelve (12) months and will be identified in the Proposal Letter. If the Proposal Letter includes Training Pass days, unused Training Pass days do not rollover to subsequent years and expire at the end of each annual term. 5.2 Use upon Expiration. Upon full payment of the EA Fee and expiration of this EA, the Master Agreement will survive, and Customer and Authorized Entities may continue to use the perpetual licenses of Deployed EA Products included in the final Deployment Report and Rolled-In Software in accordance with the terms and conditions set forth in the Master Agreement. Customer shall notify Esri of the quantity and type of licenses for which Customer and Authorized Entities, as may be applicable, elect to purchase standard maintenance. If maintenance is not ordered for Rolled-In Software or EA Products upon expiration of the EA, it lapses. If, at a later date, Customer or Authorized Entities decide to reinstate maintenance, Customer or Authorized Entity, as may be applicable, must pay maintenance reinstatement fees from the date the EA expired (i.e., back maintenance fees). Customer and Authorized Entities may only purchase standard maintenance or reinstate maintenance on licenses that were included in the final Deployment Report. Customer shall not Deploy additional copies of the EA Products beyond the quantities in use upon termination or as of the date of expiration. All term licenses and subscription licenses of Deployed EA Products terminate upon expiration of the EA. Esri User Conference registrations, Advantage Program Learning and Services credits, and Training Pass days terminate upon expiration. 5.3 Term Enterprise Agreement. If the EA Products are all term licenses and subscription licenses, Customer and Authorized Entities are only authorized to use EA Products during the term identified in the Proposal Letter and all EA Products, all Maintenance, and Esri User Conference registrations terminate upon termination of the EA.
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5.4 Termination of a Particular Authorized Entity. If Authorized Entities are included in the Proposal Letter, Esri may elect to terminate the license rights of a particular Authorized Entity for material breach without terminating this EA with Customer or other Authorized Entities. The breaching Authorized Entity will be given a period of ten (10) business days from date of written notice to cure any material breach. Upon termination of Authorized Entity, all Deployed EA Products provided to Authorized Entity will also terminate. Customer shall reasonably cooperate with Esri in termination of an Authorized Entity in material breach of this EA, including enforcement of the EA with respect to such Authorized Entity. There will be no reduction in the EA Fee if an urther access to any benefits, entitlements, rights, or other items included in or otherwise related to this EA. 5.5 Termination for a Material Breach. Either party may terminate this EA for a material breach by the other party. The breaching party will have thirty (30) days from the date of written notice to cure any material breach. Upon termination of this EA by Esri for a material breach by Customer, all licenses Deployed will also terminate, and the full amount of unpaid EA Fee will be due and payable by Customer within thirty (30) days from the date of termination. 5.6 Termination for Lack of Funds. For an EA with government or government-owned entities, either party may terminate this EA before any subsequent year if Customer is unable to secure funding through the legislative or governing body's approval process. 5.7 Termination for Convenience. Neither Customer nor Esri may terminate the EA for convenience. 5.8 Use Upon Termination. For termination under Sections 5.3 5.6, Customer and Authorized Entities shall uninstall, remove, and destroy all EA Products; training materials; and any whole or partial copies, modifications, or merged portions in any form. Upon request, Customer shall deliver evidence of such destruction to Esri (e.g., certification letter). Except in the event that the Master Agreement has been o use Rolled-In Software, provided Customer and Authorized Entities comply with the terms and conditions of the Master Agreement. Further, Esri agrees that Customer and Authorized Entities are not required to pay a maintenance reinstatement fee for lapsed maintenance for Rolled-In Software if Customer and Authorized Entities, as may be applicable, order maintenance at time of EA termination. Other items that may be included in this EAsuch as Advantage Program, Training Pass days, access codes, and Esri User Conference registrationswill also terminate if this EA is terminated. 6.0CONFIDENTIALITY 6.1 Esri Confidential Information. The EA Fee and list of EA Products are confidential and proprietary information of Esri. Except as provided herein, Customer shall not publish or disclose the EA Fee or list of EA Products to any third party without Esri's prior written consent. Customer may disclose portions or all of this EA to an Authorized Entity provided such is under an obligation of confidentiality to not publish or disclose the EA Fee or list of EA Products to any third party. Disclosure may be made only to those Customer or Authorized Entity employees, contractors, or consultants of Customer (e.g., outside counsel or accountants) who have a need to know to perform their duties or work on behalf of Customer and have an obligation of confidentiality. To the extent that any such disclosures may be required by law, Customer shall inform Esri of the requested disclosure, with a reasonable description of the requested disclosure and identification of the requester, in sufficient time for Esri to assert any objection Esri may have to such disclosure with the appropriate administrative or judicial body. 6.2 Disclosure of Fees for Unit-Priced Items. If Unit-Priced Items are included in the Proposal Letter, Esri gives permission to Customer to maintain Unit-Priced Item prices, fees, and discounts on Customer's intranet, subject to password protection accessible to Customers, to support potential procurements. Customer shall use no less than the same degree of care to protect this information as it uses to protect its own confidential information or third-party information of similar nature. Customer must include the following notice on information concerning Unit-Priced Item pricing posted on or accessible through Customer intranet that is accessible by Customers and their employees, or on any other web pages that make reference to the EA Fee or Unit-Priced Items, including order forms:
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PRICING INFORMATION, INCLUDING APPLICABLE DISCOUNT RATES, CONTAINED HEREIN IS CONSIDERED CONFIDENTIAL AND PROPRIETARY. EXCEPT TO SUPPORT AUTHORIZED LICENSE ACQUISITIONS, RECIPIENT WILL NOT COPY, DISCLOSE TO ANY THIRD PARTY, OR USE ANY PRICING INFORMATION FOR ANY OTHER PURPOSE OR PROGRAM. 7.0ADMINISTRATIVE REQUIREMENTS 7.1 Esri Partner Original Equipment Manufacturer (OEM) Bundled or Embedded Items/Services. Under Esri's OEM or Solution OEM programs, OEM partners are authorized to embed or bundle portions of Esri products and services with their application or service. OEM partners' business model, licensing terms and conditions, and pricing are independent of this EA. Customer and Authorized Entities will not seek any discount from the OEM partner or Esri based on the availability of EA Products under this EA. Customer and Authorized Entities will not decouple Esri products or services from the OEM partners' application or service. Esri products or services embedded in third-party products or services are not EA Products. 7.2 Annual Report of Deployments. At each anniversary date and ninety (90) calendar days prior to the expiration of this EA, Customer will provide Esri with a written report, in a form acceptable to Esri, detailing all provide records sufficient for Esri to verify the accuracy of the Deployment Report. 7.3 Esri User Conference Registration. Esri shall provide Esri User Conference registrations to Customer annually during the term of this EA in the quantities set forth in the Proposal Letter. Customer is responsible for distributing the registrations internally and to Authorized Entities. Third parties may not represent or attend on behalf of Customer at any Esri User Conference. 7.4 Limited Quantity or Unit-Priced Items. Esri reserves the right to exclude new Products from uncapped Deployment if added to this EA. New Products may contain or be developed with (i) newly acquired technology obtained through a significant investment or (ii) third-party intellectual property that requires a unit-based royalty fee or prohibits Deployment under a site or enterprise license. Such items can be made available to Customer or Authorized Entities on a limited-quantity basis or as unit-priced items. 7.5 Relationship of the Parties. This EA will not be construed or interpreted as an exclusive dealings agreement. This EA does not constitute a partnership, joint venture, or agency between Esri and Customer. Neither Esri nor Customer will hold itself out as such, nor shall Esri or Customer be bound or become liable because of any representation, action, or omission of the other. 7.6 GIS Standard. Either party may publicize the existence of this EA. Customer shall officially name Esri as its GIS standard and act as a reference for other Esri customers and potential customers as long as the EA remains in effect. 7.7 Force Majeure. If the performance of any obligation under this EA is prevented, restricted, or interfered with by reason of fire, flood, earthquake, explosion, or other casualty or accident; strikes or labor disputes; inability to procure or obtain delivery of parts, supplies, or power; war; threat of or actual terrorist act, cyber-attack, or other violence; any law, order, proclamation, regulation, ordinance, demand, or requirement of any government agency; or any act or condition whatsoever beyond the reasonable control of the affected party, the party so affected, upon giving prompt notice to the other party, will be provided a temporary extension for a period of time as may be reasonably necessary to allow for such delay, prevention, interference, or restriction. 8.0MERGERS, ACQUISITIONS, OR DIVESTITURES If Customer is a commercial entity, Customer will notify Esri in writing in the event of (i) a consolidation, merger, or reorganization of Customer or an Authorized Entity with or into another corporation or entity; (ii) Customer's or a transfer or sale of all or i, ii, and iii, separately or collectively referred to as "Ownership Change"). There will be no decrease in the EA Fee as a result of any Ownership Change.
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8.1 Customer may not transfer or Deploy EA Products to any third party in connection with a divestiture, merger, or sale of Customer or its assets, in whole or in part. If an Ownership Change results in a divestiture or a r or the applicable Authorized Entity or uninstall, remove, and destroy all copies of the EA Products. 8.2 This EA may not be assigned to a successor entity as a result of an Ownership Change unless approved by Esri in writing in advance. If the assignment to the new entity is not approved, Customer and Authorized Entities will require any successor entity to uninstall, remove, and destroy the EA Products. This Agreement will terminate upon such Ownership Change. 8.3 If Customer or an Authorized Entity merges with or acquires part of another entity or its assets, Esri reserves the right to increase the EA Fee in proportion to the anticipated increase in Deployments or terminate this EA and the parties will negotiate a new agreement. If Customer or an Authorized Entity acquires another entity and Customer would like to Deploy EA Products to that entity, Esri and Customer must first sign an amendment to this EA adding the new entity as an Authorized Entity and agree to an increase in the EA Fee. 9.0GENERAL PROVISIONS 9.1 Governing Law. This EA shall be governed by and construed in accordance with the governing law identified in the Master Agreement. 9.2 Legal Notices. Please send all legal notices to Esri 380 New York Street Redlands, California 92373-8100 Attention: Director of Contracts and Legal or email [email protected]. 9.3 Survival of Certain Clauses. The provisions of Sections 2.2 and 5.2 and Article 6 will survive the expiration or termination of this EA.
EA Renewal Proposal Offer Letter
May 10, 2024 George Khalil City of Riverside 3900 Main Street Riverside, CA 92501 Dear George: As a follow-up to our meeting earlier this week regarding the Enterprise Agreement renewal for the City of Riverside, I am providing proposed pricing and key business terms below. The Esri Enterprise Agreement (EA) will remain in effect for three (3) years and grant the City of Riverside uncapped access to the Esri products listed below. Maintenance on all listed software, including maintenance on listed software deployed before the Agreement, is included in the terms of the EA. The Agreement will be effective on July 01, 2024, and requires a firm three-year commitment. Although your organization has already deployed a considerable amount of Esri technology, our experience with similar customers indicates there is significant potential to apply GIS in many additional areas within your organization. For these reasons, we believe your organization will greatly benefit from an Enterprise Agreement. An EA offers numerous benefits including: A lower cost per unit for licensed software Substantially reduced administrative and procurement expenses Maintenance of all Esri software identified in this proposal and deployed within the organization Complete flexibility to deploy software products when and where needed Proposed payment terms for the EA, developed to reflect your organization’s anticipated deployment schedule, are as follows: Term 1Term 2 Term 3 Total Annual Fee $470,000 $475,000 $500,000 $1,445,000 Esri products and services to which the City of Riverside will have uncapped deployment rights during the term of this Agreement include:
EA Renewal Proposal Offer Letter
EA Products—Uncapped Quantities Product Quantity ArcGIS Desktop: Advanced, Standard, and Basic (Single and Concurrent Use) Uncapped ArcGIS Desktop Extensions: ArcGIS 3D Analyst, ArcGIS Data Reviewer, ArcGIS Geostatistical Analyst, ArcGIS Network Analyst, ArcGIS Publisher, ArcGIS Schematics, ArcGIS Spatial Analyst, ArcGIS Tracking Analyst, and ArcGIS Workflow Manager (Single and Concurrent Use)Uncapped ArcGIS Enterprise: ArcGIS Enterprise and Enterprise Staging (Advanced and Standard) Uncapped ArcGIS Enterprise Extensions: ArcGIS 3D Analyst, ArcGIS Data Reviewer, ArcGIS Geostatistical Analyst, ArcGIS Network Analyst, ArcGIS Schematics, ArcGIS Spatial Analyst, and ArcGIS Workflow Manager Uncapped ArcGIS GIS Server:Server and Staging, Advanced, Standard, Basic UncappedArcGIS Enterprise Additional Capability Servers: ArcGIS Image Server, ArcGIS GeoEvent Server Uncapped ArcGIS Runtime Advanced Uncapped ArcGIS Runtime Analysis Extension Uncapped Mapping and Charting Solutions: Esri Production Mapping for Desktop (Single and Concurrent Use)Uncapped The Enterprise Agreement also includes: EA Products—Capped Quantities Perpetual Products Quantity ArcGIS Data Interoperability Desktop Extension Single-Use Rolled-In2ArcGIS Data Interoperability Desktop Extension Concurrent Use Rolled-In 1ArcGIS Image Analyst (for use with ArcGIS Pro) Desktop Extension Single-Use Rolled-In1ArcGIS LocateXT Desktop Extension Single-Use Rolled-In 1CityEngine Advanced Single-Use Rolled-In 3ArcGIS Workflow Manager Server Advanced Up to Four Cores 1ArcGIS Workflow Manager Server Advanced Staging Up to Four Cores 1 EA Renewal Proposal Offer Letter
ArcGIS Online User Type Products QuantityArcGIS Online Organizational Subscription 1 ArcGIS Online Viewer Annual Subscription 200 ArcGIS Online Editor Annual Subscription (250 Credits per User) 50
ArcGIS Online Mobile Worker Annual Subscription(250 Credits per User) 250ArcGIS Online Creator Annual Subscription (500 Credits per User) 100ArcGIS Online GIS Professional Standard Annual Subscription (500 Credits per User)5ArcGIS Online GIS Professional Advanced Annual Subscription (500 Credits per User)3ArcGIS Pro Extensions for ArcGIS Online Quantity ArcGIS 3D Analyst for ArcGIS Pro (Add-on App) for ArcGIS Online Creator or GIS Professional User Type Annual Subscription5 ArcGIS Data Reviewer for ArcGIS Pro (Add-on App) for ArcGIS Online Creator or GIS Professional User Type Annual Subscription5 ArcGIS Geostatistical Analyst for ArcGIS Pro (Add-on App) for ArcGIS Online Creator or GIS Professional User Type Annual Subscription 5 ArcGIS Network Analyst for ArcGIS Pro (Add-on App) for ArcGIS Online Creator or GIS Professional User Type Annual Subscription5 ArcGIS Publisher for ArcGIS Pro (Add-on App) for ArcGIS Online Creator or GIS Professional User Type Annual Subscription5 ArcGIS Spatial Analyst for ArcGIS Pro (Add-on App) for ArcGIS Online Creator or GIS Professional User Type Annual Subscription5 ArcGIS Workflow Manager for ArcGIS Pro (Add-on App) for ArcGIS Online Creator or GIS Professional User Type Annual Subscription5ArcGIS LocateXT for ArcGIS Pro (Add-on App) for ArcGIS Online Creator or GIS Professional User Type Annual Subscription1 ArcGIS Data Interoperability for ArcGIS Pro (Add-on App) for ArcGIS Online Creator or GIS Professional User Type Annual Subscription 2 ArcGIS Apps for use with ArcGIS Online Quantity ArcGIS Insights in ArcGIS Online Annual Subscription 15 ArcGIS Urban Suite, Annual Subscription 2 EA Renewal Proposal Offer Letter
ArcGIS Enterprise User TypesQuantity ArcGIS Enterprise Creator Annual Subscription100ArcGIS Enterprise GIS Professional Standard User Type Annual Subscription 10ArcGIS Enterprise GIS Professional Advanced User Type Annual Subscription5 ArcGIS Pro Extensions for ArcGIS Enterprise ArcGIS 3D Analyst for ArcGIS Pro Enterprise Annual Subscription 10ArcGIS Data Reviewer for ArcGIS Pro Enterprise Annual Subscription10ArcGIS Geostatistical Analyst for ArcGIS Pro Enterprise Annual Subscription10ArcGIS Network Analyst for ArcGIS Pro Enterprise Annual Subscription10ArcGIS Publisher for ArcGIS Pro Enterprise Annual Subscription 10ArcGIS Spatial Analyst for ArcGIS Pro Enterprise Annual Subscription 10ArcGIS Workflow Manager for ArcGIS Pro Enterprise Annual Subscription 10ArcGIS Insights in ArcGIS Enterprise Annual Subscription15ArcGIS Advanced Editing User Type Extension for ArcGIS Enterprise Annual Subscription 50 ArcGIS LocateXT for ArcGIS Pro Enterprise Annual Subscription1ArcGIS Data Interoperability for ArcGIS Pro Enterprise Annual Subscription 5Other Subscription Products Quantity ArcGIS Developer Enterprise Subscription 2ArcGIS Hub Premium ArcGIS Online Community Annual Subscription 1ArcGIS Hub Premium Additional 1,000 ArcGIS Online Community CreatorAnnual Subscription3 Site Scan for ArcGIS Single Operator Annual Subscription 2Site Scan for ArcGIS Single Access Annual Subscription 1 The EA also includes the following additional components:
ArcGIS Online Other Subscription Products Quantity ArcGIS Business Analyst Web App Standard Online Annual Subscription15 ArcGIS Business Analyst Standard Online Bundle Annual Subscription 2 ArcGIS Business Analyst Advanced Online Bundle Annual Subscription 1 Additional Benefits Quantity Esri International User Conference Registrations 30Authorized Tier-Two Standard Support Callers 15 EA Renewal Proposal Offer Letter
Esri Premium Support Services (PSS): One annual PSS subscription with a total of two authorized callers and up to 10 premium support cases. PSS gives your organization the convenience of prioritized case management and personalized technical support for Esri customers. Premium Support Services complement and extend existing standard technical support options by providing focused industry-centric support. The PSS program has been designed to meet the needs of Esri customers who are developing, implementing, or supporting complex, mission-critical GIS applications. With the Premium Support Services program, your organization will benefit from the highest level of technical support that Esri offers. - PSS key components include: An assigned Technical Account Manager who acts as your organization’s liaison within Esri Support Services and across Esri departments 24/7/365 case response and work clock Prioritized case management One-hour response time for all reported PSS issues Daily status updates for all PSS cases Premium access to the My Esri Portal Quarterly review of PSS cases and service Other benefits exclusive to PSS customers - You can find more information about PSS at https://support.esri.com/en-us/support-services/premium This proposal is valid for 30 days. To complete the agreement within this timeframe, I ask that you contact me within the next seven days to work through any questions or concerns you may have. Esri and the City of Riverside have a long and rich history working together. I appreciate the opportunity to present you with this proposal, as I believe it will greatly benefit your organization. Thank you very much for your consideration. Best regards, Jacqueline Scott Sr. Account Manager EA Renewal Proposal Offer Letter
CUSTOMER CONTACT INFORMATION 1. Customer centralized point of contact for order release and administrative issues:Contact Name:Email: Phone: 2. All invoices to Customer will be mailed to the address listed below:Office: Contact Name: Address: 3. Ship To address (if the same as above leave blank):Office: Contact Name: Address:
CITY OF RIVERSIDE SIGNATURE ADDENDUMDocument: _______________________________Attested by:__________________________________ __________________________________:____________________________________________________________________________________________________:______________________________________________________________________________________________________