MASTER SERVICES AGREEMENT
CITIGUARD INC.
Panel for Unarmed Security Services - RFQ 2341
THIS MASTER SERVICES AGREEMENT (Agreement) is made and entered into on _ day of , 2024 ("Effective Date"), by and between the CITY OF RIVERSIDE, a California charter city and municipal corporation ("City"), and CITIGUARD INC., a California corporation ("Contractor").
Scope of Services.
1.1. Retention of Contractor. City hereby retains Contractor to perform, and Contractor agrees to labor, materials and equipment for various City projects ("Specific Project Work") as those services are more particularly described in Exhibit "A," "Scope of Services" ("Services"), attached hereto and incorporated herein by reference.
1.2. Specific Project Work. During the term of this Agreement, Contractor shall have the opportunity to submit proposals for Specific Project work. The scope of work for the project will be defined in a Request for Proposals issued by City. All proposals submitted shall be reviewed by the City, and a single contractor will be selected to perform the services for the project.
Acceptance of Contractor's proposal shall be made in the form of a Supplemental Agreement for Specific Project Work, a sample of which is attached hereto as Exhibit "B".
1.3. Execution of this Agreement by Contractor and/or the submission of proposals for City Specific Project Work does not guarantee the award of a Supplement Agreement.
2. Term. This Agreement shall be in effect from the fiscal year beginning July 1, 2024, through June 30, 2026, unless otherwise terminated pursuant to the provisions herein.
3. Compensation. Contractor shall receive compensation for all services rendered under this Agreement at the rates negotiated for the Specific Project Work, and set forth in the Supplemental Agreement for Specific Project Work. The cost of each Specific Project Work under this agreement shall not exceed $500,000 or the amount authorized by the City Council ("'Authorized not to Exceed Amount") which the City Council may from time to time increase or decrease. If the term of the Agreement is extended, Contractor's compensation for the extended term shall be mutually agreed upon in writing by the parties.
4. General Compliance with Laws. Contractor shall keep fully informed of federal, state and local laws and ordinances and regulations which in any manner affect those employed by Contractor, or in any way affect the performance of Services by Contractor pursuant to this Agreement. Contractor shall at all times observe and comply with all such laws, ordinances and regulations, and shall be solely responsible for any failure to comply with all applicable laws, ordinances and regulations.
1 Business Tax Certificate. As a condition of this Agreement, Contractor shall secure a business tax certificate to operate in the City of Riverside pursuant to Chapter 5.04 of the Riverside Municipal Code and shall also secure any other licenses or permits which may be required.
6. Business Tax and Penalties. Contractor acknowledges and agrees that with respect to any business tax or penalties thereon, utility charges, invoiced fee or other debt which is owed, or which becomes owed, by Contractor to City, City reserves the right to withhold and offset said amounts from any payments, refunds or reimbursements owed by City to Contractor under the Agreement. Notice of such withholding and offset shall promptly be given to Contractor by City in writing. In the event of a dispute as to the amount owed or whether such amount is owed to City, City will hold such disputed amount until either the appropriate appeal process has been completed or until the dispute has been resolved.
7. Personnel. Contractor shall furnish all personnel necessary to perform the Services and shall be responsible for their performance and compensation. The key personnel are listed in Exhibit "C," attached hereto and incorporated herein by reference. Contractor shall furnish qualified personnel to perform the Services.
8. Assignment and Subcontracting. Neither party shall assign any right, interest, or obligation in or under this Agreement to any other entity without prior written consent of the other party. In any event, no assignment shall be made unless the assignee expressly assumes the obligations of assignor under this Agreement, in a writing satisfactory to the parties. Contractor acknowledges that any assignment may, at the City's sole discretion, require City Manager and/or City Council approval. Contractor shall not subcontract any portion of the work required by this Agreement without prior written approval by the responsible City Contract Administrator.
Subcontracts, if any, shall contain a provision making them subject to all provisions stipulated in this Agreement, including without limitation, the insurance obligations set forth in Section 11. The Contractor acknowledges and agrees that the City is an intended beneficiary of any work performed by any subcontractor for purposes of establishing a duty of care between any subcontractor and the City.
9. Independent Contractor. In the performance of this Agreement, Contractor, and Contractor's employees, subcontractors and agents, shall act in an independent capacity as independent contractors, and not as officers or employees of the City of Riverside. Contractor acknowledges and agrees that the City has no obligation to pay or withhold state or federal taxes or to provide workers' compensation or unemployment insurance to Contractor, or to Contractor's employees, subcontractors and agents. Contractor, as an independent contractor, shall be responsible for any and all taxes that apply to Contractor as an employer.
Indemnification. Contractor shall indemnify and hold harmless the City, and the City's employees, officers, managers, agents and council members from any liability, claim, damage or action whatsoever, arising out of the sole negligence or willful misconduct of Contractor, its officers, employees, subcontractors, agents or including, but not limited to, property damage, bodily injury, or death. Contractor shall defend, at its sole cost and expense, including but not limited to 2 attorney fees, cost of investigation, defense and settlement or awards, the City and the City's employees, officers, managers, agents and council members in any such action or claim. With respect to any action or claim subject to indemnification herein by Contractor, Contractor shall, at its sole cost, have the right to use counsel of its own choice and shall have the right to adjust, settle, or compromise any such action or claim without the prior consent of City; provided, however, that any such adjustment, settlement or compromise in no manner whatsoever limits or circumscribes Contractor's indemnification of City. Contractor's obligations hereunder shall be satisfied when Contractor has provided to City the appropriate form of dismissal (or similar document) relieving the City from any liability for the action or claim involved. The specified insurance limits required in this Agreement shall in no way limit or circumscribe Contractor's obligations to indemnify and hold harmless the City.
11. Insurance.
11.1 General Provisions. Prior to the City's execution of this Agreement, Contractor shall provide satisfactory evidence of, and shall thereafter maintain during the term of this Agreement, such insurance policies and coverages in the types, limits, forms and ratings required herein. The rating and required insurance policies and coverages may be modified in writing by the City's Risk Manager or City Attorney, or a designee, unless such modification is prohibited by law.
11.1.1 Limitations. These minimum amounts of coverage shall not constitute any limitation or cap on Contractor's indemnification obligations under Section 10 hereof.
11.1.2 Ratings. Any insurance policy or coverage provided by Contractor or subcontractors as required by this Agreement shall be deemed inadequate and a material breach of this Agreement, unless such policy or coverage is issued by insurance companies authorized to transact insurance business in the State of California with a policy holder's rating of A or higher and a Financial Class of VII or higher.
11.1.3 Cancellation. The policies shall not be canceled unless thirty (30) days' prior written notification of intended cancellation has been given to City by certified or registered mail, postage prepaid.
11.1.4 Adequacy. The City, its officers, employees and agents make no representation that the types or limits of insurance specified to be carried by Contractor pursuant to this Agreement are adequate to protect Contractor. If Contractor believes that any required insurance coverage is inadequate, Contractor will obtain such additional insurance coverage as Contractor deems adequate, at Contractor's sole expense.
11.2 Workers' Compensation Insurance. By executing this Agreement, Contractor certifies that Contractor is aware of and will comply with Section 3700 of the Labor Code of the State of California requiring every employer to be insured against liability for workers' compensation, or to undertake self-insurance before commencing any of the work. Contractor shall carry the insurance or provide for self-insurance required by California law to protect said Contractor from claims under the Workers' Compensation Act. Prior to City's execution of this Agreement, Contractor shall file with City either 1) a certificate of insurance showing that such insurance is in effect, or that Contractor is self-insured for such coverage, or 2) a certified statement that Contractor 3 has no employees, and acknowledging that if Contractor does employ any person, the necessary certificate of insurance will immediately be filed with City. Any certificate filed with City shall provide that City will be given ten (10) days' prior written notice before modification or cancellation thereof.
Commercial General Liability and Automobile Insurance. Prior to City's execution of this Agreement, Contractor shall obtain, and shall thereafter maintain during the term of this Agreement, commercial general liability insurance and automobile liability insurance as required to insure Contractor against damages for personal injury, including accidental death, as well as from claims for property damage, which may arise from or which may concern operations by anyone directly or indirectly employed by, connected with, or acting for or on behalf of Contractor.
The City, and its officers, employees and agents, shall be named as additional insureds under the Contractor's insurance policies.
11.3.1 Contractor's commercial general liability insurance policy shall cover both bodily injury (including death) and property damage (including, but not limited to, premises operations liability, products-completed operations liability, independent contractor's liability, personal injury liability, and contractual liability) in an amount not less than $1,000,000 per occurrence and a general aggregate limit in the amount of not less than $2,000,000.
11.3.2 Contractor's automobile liability policy shall cover both bodily injury and property damage in an amount not less than $1,000,000 per occurrence and an aggregate limit of not less than $1,000,000. All of Contractor's automobile and/or commercial general liability insurance policies shall cover all vehicles used in connection with Contractor's performance of this Agreement, which vehicles shall include, but are not limited to, Contractor owned vehicles, Contractor leased vehicles, Contractor's employee vehicles, non-Contractor owned vehicles and hired vehicles.
11.3.3 Prior to City's execution of this Agreement, copies of insurance policies or original certificates along with additional insured endorsements acceptable to the City evidencing the coverage required by this Agreement, for both commercial general and automobile liability insurance, shall be filed with City and shall include the City and its officers, employees and agents, as additional insureds. Said policies shall be in the usual form of commercial general and automobile liability insurance policies, but shall include the following provisions:
It is agreed that the City of Riverside, and its officers, employees and agents, are added as additional insureds under this policy, solely for work done by and on behalf of the named insured for the City of Riverside.
11.3.4 The insurance policy or policies shall also comply with the following provisions:
If the policy is written on a claims made basis, the certificate should so specify and the policy must continue in force for one year after completion of the services.
The retroactive date of coverage must also be listed.
4 b. The policy shall specify that the insurance provided by Contractor will be considered primary and not contributory to any other insurance available to the City and Endorsement No. CG 20010413 shall be provided to the City.
12. Termination. City shall have the right to terminate any or all of Contractor's Services and work covered by this Agreement at any time upon thirty (30) calendar days' written notice to Contractor. In the event of such termination, Contractor shall submit Contractor's final written statement of the amount of services provided as of the date of such termination for payment by the City.
Notwithstanding the foregoing, the City may terminate Contractor's performance of this Agreement upon five (5) calendar days' written notice if:
(1) Contractor fails to promptly begin performance of the Services; (2) Contractor fails to perform the Services;
(3) Contractor discontinues performance of the Services; (4) Contractor fails to make payment to employees in accordance with applicable law;
(5) Contractor disregards laws, ordinances, or rules, regulations, or orders of a public authority having jurisdiction;
(6) Contractor otherwise is guilty of breach of a provision of this Agreement; (7) Contractor becomes insolvent, is adjudicated bankrupt, or makes a general assignment for the behefit of creditors and fails to provide City with adequate assurances of Contractor's ability to satisfy its contractual obligations.
(8) A receiver, trustee, or other judicial officer shall not have any right, title, or interest in or to this Agreement. Upon that person's appointment, City has, at its option and sole discretion, the right to immediately cancel the Agreement and declare it null and void.
13. Non-Discrimination. During Consultant's performance of this Agreement, Consultant shall not discriminate on the grounds of race, religious creed, color, national origin, ancestry, age, physical disability, mental disability, medical condition, including the medical condition of Acquired Immune Deficiency Syndrome (AIDS) or any condition related thereto, marital status, sex, genetic information, gender, gender identity, gender expression, or sexual orientation, military and veteran status, in the selection and retention of employees and subcontractors and the procurement of materials and equipment, except as provided in Section 12940 of the California Government Code. Further, Consultant agrees to conform to the requirements of the Americans with Disabilities Act in the performance of this Agreement. 5 14. City's Right to Employ Other Consultants/Contractors. City reserves the right to employ other Contractors in connection with the Services. If the City is required to employ another contractor to complete Contractor's work, due to the failure of the Contractor to perform, or due to the breach of any of the provisions of this Agreement, the City reserves the right to seek reimbursement from Contractor.
15. Conflict of Interest. Contractor, for itself and on behalf of the individuals listed in Exhibit "C," represents and warrants that by the execution of this Agreement, they have no interest, present or contemplated, affected by the above-described Services. Contractor further warrants that neither Contractor, nor the individuals listed in Exhibit "C" have any real property, business interests or income interests that will be affected by this project or, alternatively, that Contractor will file with the City an affidavit disclosing any such interest.
16. Solicitation. Contractor warrants that Contractor has not employed or retained any person or agency to solicit or secure this Agreement, nor has it entered into any agreement or understanding for a commission, percentage, brokerage, or contingent fee to be paid to secure this Agreement. For breach of this warranty, City shall have the right to terminate this Agreement without liability and pay Contractor only for the value of work Contractor has actually performed, or, in its sole discretion, to deduct from the Agreement price or otherwise recover from Contractor the full amount of such commission, percentage, brokerage or commission fee. The remedies specified in this section shall be in addition to and not in lieu of those remedies otherwise specified in this Agreement.
17. Prevailing Wage. If applicable, pursuant to Section 1771 of the California Labor Code, Contractors are required to pay the general prevailing rates of per diem wages, overtime and holiday wages as determined by the Director of the Department of Industrial Relations and implemented by Resolution No. 13346 of the City Council of the City of Riverside. The Director's determination of prevailing wage rates is available on-line at www.dir.ca.gov/dlsr/DPreWageDetermination.htm, and is referred to and made a part hereof as though fully set forth herein. California Labor Code Sections 1725.5 and 1771.1 requiring all general contractors and subcontractors to be registered with DIR. Registration can be accomplished through the DIR website by using this link: http://www.dir.ca.gov/Public- Works/PublicWorks.html.
18. Notices. Service of any notices, bills, invoices or other documents required or permitted under this Agreement shall be sufficient if sent by one party to the other by United States mail, postage prepaid and addressed as follows:
To City To Contractor
General Services Citiguard Inc.
City of Riverside Attn: Howard Fridken
Attn: Ronald Ostman 22736 Vanowen Street, Suite 300
3900 Main Street West Hills, CA 91307
Riverside, CA 92522
6 19. Venue. Any action at law or in equity brought by either of the parties hereto for the purpose of enforcing a right or rights provided for by this Agreement shall be tried in the Superior Court of California, County of Riverside, and the parties hereby waive all provisions of law providing for a change of venue in such proceedings to any other county.
20. Waiver. No action or failure to act by the City shall constitute a waiver of any right or duty afforded City under this Agreement, nor shall any action or failure to act constitute an approval of or acquiescence in any breach thereunder, except as may be specifically provided in this Agreement or as may be agreed in writing.
21. Severability. Each provision, term, condition, covenant and/or restriction, in whole and in part, in this Agreement shall be considered severable. In the event any provision, term, condition, covenant and/or restriction, in whole and/or in part, in this Agreement is declared invalid, unconstitutional, or void for any reason, such provision or part thereof shall be severed from this Agreement and shall not affect any other provision, term, condition, covenant and/or restriction of this Agreement and the remainder of the Agreement shall continue in full force and effect.
22. Amendments. This Agreement may be modified or amended only by a written agreement and/or change order executed by the Contractor and City.
23. Authority. The individuals executing this Agreement and the instruments referenced herein on behalf of Contractor each represent and warrant that they have the legal power, right and actual authority to bind Contractor to the terms and conditions hereof and thereof.
24. Entire Agreement. This Agreement constitutes the final, complete, and exclusive statement of the terms of the agreement between the parties pertaining to the subject matter of this Agreement, and supersedes all prior and contemporaneous understandings or agreements of the parties. Neither party has been induced to enter into this Agreement by, and neither party is relying on, any representation or warranty outside those expressly set forth in this Agreement.
Digital and Counterpart Signatures. Each party to this Agreement intends and agrees to the use of digital signatures that meet the requirements of the California Uniform Electronic Transactions Act (Civil Code §§ 1633.1, et seq.), California Government Code § 16.5, and California Code of Regulations Title 2 Division 7 Chapter 10, to execute this Agreement. The parties further agree that the digital signatures of the parties included in this Agreement are intended to authenticate this writing and to have the same force and effect as manual signatures for purposes of validity, enforceability, and admissibility. For purposes of this section, a "digital signature" is defined in subdivision (d) of Section 16.5 of the Government Code and is a type of "electronic signature" as defined in subdivision (h) of Section 1633.2 of the Civil Code. This Agreement may be executed in any number of counterparts, each of which will be an original, but all of which together will constitute one instrument. Each certified or authenticated electronic copy of an encrypted digital signature shall be deemed a duplicate original, constituting one and the same instrument and shall be binding on the parties hereto. 7 26. Interpretation. City and Contractor acknowledge and agree that this Agreement is the product of mutual arms-length negotiations and accordingly, the rule of construction, which provides that the ambiguities in a document shall be construed against the drafter of that document, shall no application to the interpretation and enforcement of this Agreement.
26.1 Titles and captions are for convenience of reference only and do not define, describe or limit the scope or the intent of the Agreement or any of its items. Reference to section numbers, are to sections in this Agreement unless expressly stated otherwise.
26.2 This Agreement shall be governed by and construed in accordance with the laws of the State of California in effect at the time of the execution of this Agreement.
26.3 In the event of a conflict between the body of this Agreement and Exhibit "A" - Scope of Services hereto, the terms contained in Exhibit "A" shall be controlling.
27. Exhibits. The following exhibits attached hereto are incorporated herein to this Agreement by this reference:
Exhibit "A" - Scope of Services
Exhibit "B" - Sample Supplemental Agreement for Specific Project Work Exhibit "C" — Key Personnel
[SIGNATURES ON FOLLOWING PAGE.]
IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be executed the day and year first above written.
CITY OF RIVERSIDE, a California CITIGUARD INC., a California corporation charter city and municipal corporation
By:
By: Print Name: Sami Nomair
Mike Futrell Title: President
City Manager (Signature of Board Chair, President, or
Vice President)
Attest: and
Donesia Gause
City Clerk
Title: Secretary
(Signature of Secretary, Assistant Secretary,
Certified as to Availability of Funds CFO, Treasurer, or Assistant Treasurer) Kusth
By:
for Chief Financial Officer
Approved as to Form:
By:
Ruthann M. Salera
Senior Deputy City Attorney
CA #24-1076 RMS/jv 05/30/24
Ilrc-citylawlcycom\WPDOCS\D030\P039\00822224.docx
9 EXHIBIT "A"
SCOPE OF SERVICES
EXHIBIT A
Scope of Services
The selected Company's shall furnish all labor, equipment, insurance, supervision, training, and incidentals necessary to provide said service for various locations throughout the City.
A. Hours of Operation
The Company shall provide all services required under this RFQ. The hours of operation will be based on the need for service. Start and stop times for service will be based on the requirement of the posting and can vary.
The City shall have the authority to increase or decrease service, wholly or in part, as deemed necessary.
B. Work to be Done by Company
Company shall provide uniformed unarmed security officer services. Company shall provide the City at a minimum but are not be limited to:
1. Provide facility, foot, and vehicle patrols as necessary to provide service;
2. Notifying the Riverside Police Department (RPD) of:
a. Any illegal activity or any behavior that poses a clear and present threat to the safety and wellbeing of any public or City staff person.
b. Any suspicious activity within or around the City property or parking lot;
3. In an emergency situation when using a City telephone dial 9-911 ('9' for an outside line). In a non- emergency situation telephone 9-951-354-2007;
4. In the case of fire, telephone 9-911, then proceed with evacuating both City staff and public visitors by ushering them out of the building.
a. If the post is a city facility once the building has been cleared the security officer will ensure that no one re-enters the building until instructed by the General Services designated representative or a Fire Department Fire representative who has designated the building as clear and safe to reoccupy. b. At no time is a security officer authorized to silence any Fire Alarm Panel during or after a fire event.
Only designated General Services staff or Fire Department personnel are authorized to clear or silence an event;
5. Contacting emergency services (police, fire, paramedics) when needed for a medical emergency;
6. Notifying the City of any graffiti observed;
7. Escorting City Staff to an adjacent parking facility or parking lot if requested;
8. Provide additional services at special events and activities may be considered a part of the master or amended agreement;
9. Maintaining and providing records for all illegal activity in City facilities, and City sites;
10. Security officers may also be required to lock up and inspect facilities and property for damage due to vandalism. Security officers shall maintain order and use good judgment and discretion in handling unruly or trespassing public;
11. Inspections of public restrooms as required;
12. Each Security officer reporting for duty will be required to maintain an activity log. a. Date and time new post starts.
b. Date and time when post is at lunch.
c. Date and time when post returns from lunch.
d. Date and time when post is relieved.
e. Daily Activity Logs shall be available within forty-eight (48) hours upon request. f. Incidents that can be considered significant shall be noted and highlighted on the daily report in order to bring it to the attention of the General Services Director or his/her designee. Significant incidents shall be delivered to the General Services Director or his/her designee within thirty (30) minutes or if after hours, at the start of the following business day;
13. On an hourly basis, enter on the daily activity log all unusual activity at all facilities. Any personnel entering any City tacility betore or after standard business hours that the security officer does not personally know to be an authorized City Employee will be asked for appropriate identification;
14. All non-City personnel shall "sign-in" at the information counter/security desk before entering a facility, the elevators, or attending a designated after-hours meeting. The sign in form will be supplied by the city. "Public" meetings held within a city facility and the main structure of City Hall are excluded from the requirement that the visitor "sign-in" before attending the meeting. Some meetings may occur after normal business hours and the exclusion still applies;
15. Rounds will be made on foot or by a vehicle supplied by the Company based on the site. The security officer shall observe any abnormal activity and check the building perimeter. Check all doors to ensure they are locked; if not, lock and log information. Rounds will be noted on the Daily Activity Log. Rounds shall be accomplished by designated post orders and as necessary by the post assignment;
16. Unauthorized (non-City) persons and/or vehicles are not allowed in the City Hall parking structure after working hours except by authority of the General Services Director or designee or persons appearing on the list to be furnished by the General Services Director or designee. City staff who have been issued an access/ID badge and have authorized access are permitted to enter both the building and the parking structure after normal working hours. All authorized entries after working hours will be logged on the City of Riverside Corporation Yard After Hours Register (Form 0311.050);
17. No one is authorized to consume alcoholic beverages on City property. Report immediately the observance of such activity to RPD. Security officers will monitor the employee parking lot at the end of the City employee's workday for such activity.
18. City Facility security lighting, building exterior lights, walkway lights, and parking lot lights are on an automatic timer and it is not necessary to turn them on and off. However, the security officer should contact the General Services facility maintenance helpdesk 951-351-6160 so that we can determine if a light is not functioning;
19. The security officers) are considered the "eye and ears" of the City. The City expects the security officer to report any deficiencies to the General Services representative, or a designated site representative, in order to correct them as quickly as possible. Examples of such deficiencies are, but not limited to: water on the floor/ground, broken glass, non-working doors, exterior glass handprints or smears;
20. The security officer will be stationed as required by the post orders for the site they are stationed;
21. Vehicle patrol routes will be determined on a case by case basis;
22. Based on the post the security officer will stop and verify reason for visit for all non-City vehicles and persons entering all City facilities (except customer facing buildings). All non-City vehicles and non-City employees entering during normal business hours will be issued a parking pass so that said vehicle can be readily identified in case of an emergency. City vehicles and City employees who readily identify themselves by displaying their City issued identification card shall be allowed to enter without any additional verification;
23. All persons removing property from a City facility must have an authorized property pass. The authorized property pass must be signed by the site manager;
24. No person will be allowed to transfer items from a City owned vehicle to a privately-owned vehicle;
25. Based on the site assignment the security officer shall check perimeter fencing for any breaks or signs of intrusion. Report any signs of breaks or intrusion to the site manager and note said information in their daily log;
26. Restrooms will be provided for use by the security officers). Their location will be specific to the site assignment;
27. Unattended Children. Children accompanying parents are not to be left unattended. Tactfully remind accompanying adults of this policy. At no time are children to play on lobby chairs, stairs, railings, or queuing line equipment.
28. Company will provide the security officers with a cell phone in order to receive and relay pertinent information. A list of the phone numbers with corresponding security officer's names and site assignment will be given to the City's General Services Contract Administrator. (See line item G. Communications Regarding the Work below.) The phone list must be kept up to date and a new list will be issued each time a change/update is made.
29. The city shall provide parking at, or near, the identified sites/routes of the security officer.
30. Company shall be required to assign an Account Manager capable of communicating in English, both orally and in writing. This individual will be the contact person for the City. They shall be available twenty- four (24) hours a day, seven (7) days a week to respond to all emergencies within two (2) hours of notification or attempted notification.* If Company cannot be notified or does not respond in a timely manner, the City will respond, and all costs incurred will be charged to the Company. account and must be available to respond to inquiries as required. (*A call/dispatch center is acceptable for after/before normal daily business hours, considered to be 8:00 am to 5:00 pm Monday through Friday. Response time shall remain within two (2) hours.)
31. Any changes to the scope of service (addition/deletion/increase) requested by General Services or by a service location contact must include a quote for the work to be accomplished before the commencement of work. This work will not commence until approved in writing/email from the Building Services Project Manager who is the General Services Contract Administrator for this agreement. If the request to add services, including additional facilities foot patrols, or vehicle patrols, exceeds the value of the change order authority approved by City Council action then no work will proceed until said approval is obtained.
D. SECURITY OFFICERS
1. All security officers employed under this work shall have a minimum of two (2) years of security officer experience with the Company and are required to have an active guard card (license);
2. A copy of all training records for each security officer shall be kept on file for review by the City upon request. Said records shall be provided within forty-eight (48) hours when requested;
3. Security officers must be in good physical health and be able to perform physical work;
4. Security officers will be required to walk facilities or designated sites and perform visual inspections of various buildings, restrooms and other structures including parking lots. Security officers may be required to chase assailants, and/or detain visitors while waiting for City services which may include contacting the City's Housing and Human Service Department at (951)826-2200;
5. Any security officer that is assigned a vehicle patrol route shall be properly licensed in the State of California to operate a vehicle on city property and public roads. Their operating license shall be in good standing. Any moving violations/citations that are issued during the course of any shift that involves a vehicle will be solely the responsibility of the Company;
6. All security officers must pass a Live Scan (DOJ) prior to assignment to a City facility or vehicle patrol. The Company shall supply evidence of live scan results within forty-eight (48) hours upon request;
7. All security officers are required to be able to read, write and speak in English. Bi-lingual (English/Spanish) skills are preferred;
8. Security officers shall wear a uniform consisting of pants, button down shirts, jacket (When weather requires a jacket.), name tag, photo identification, and a Company name patch. Uniforms shall be kept clean and pressed at all times. Shirts shall be tucked in and a belt shall be worn. Belts shall be uniform in color. Shoes shall be appropriate for the work (tennis shoes are not considered appropriate). Hats, where appropriate, must be issued by the Company and clearly identify the Company;
9. Security officers are to maintain a "professional" appearance at all times. Hoodies, and similar types of sweat jackets which are not Company issued will not be worn. If a hoodie is company issued the hood will not be worn inside of any City facility. Long hair shall be tied back in a ponytail or a bun. Large jewelry, earrings or rings are not acceptable attire;
10. If it is determined by a senior City staff member that a security officer has reported for his/her shift or workstation inappropriately dressed, said security officer will be requested to contact their supervisor or the assigned account manager. The Company will then be given one (1) hour to rectify the situation and shall have an appropriately dressed security officer on duty to complete that shift;
11. All public and private property or improvements shall be safely guarded from damage or loss in connection with this Contract by the Company at all times. Should any facility, structure, or property be damaged during operations of the Company, it shall immediately notify the proper owners or authorities. The Company shall pay all damages and losses incurred; EXHIBIT "B"
SUPPLEMENTAL AGREEMENT FOR SPECIFIC PROJECT WORK
Contractor:
Citiguard, inc
Project Name: RFQ: No. 2341 PANEL FOR UNARMED SECURITY SERVICES The Project Narrative for [RFQ: No. 2341 Panel for Unarmed Security Services] ("Project"), a copy of which is attached hereto as Exhibit "A" and incorporated herein by this reference, and Contractor's proposal dated **Insert Date of Proposal**], a copy of which is attached hereto as Exhibit "B" and incorporated herein by this reference, shall constitute a supplement to the Master for Services Agreement for Panel for Unarmed Security Services- RFQ 2341 by and between City and Contractor dated [**Insert Date of Master Agreement**] (the "Agreement"). Contractor agrees to perform the services described in the Project Narrative within the time set forth in the Notice to Proceed for a not-to-exceed amount of $ [5000,000.00] unless otherwise modified by Change Order. Performance of the services shall be subject to the terms and conditions contained in the Agreement.
Dated this _day of 2024.
CITY OF RIVERSIDE, a California charter [Citiguard, inc] city and municipal corporation [S Corporation]
By: By: Sami Nomair
City Manager Title: President
Title: Secretary
ATTEST:
By:
City Clerk
CERTIFIED AS TO AVAILABILITY
OF FUNDS:
By:
Chief Financial Officer
APPROVED AS TO FORM:
By
Deputy City Attorney
EXHIBIT "C"
KEY PERSONNEL
Howard Fridken
itiguard™
August 8, 2024
Howard Fridkin,
Senior Security Consultant
Citiguard, inc
22736 Vanowen St., Ste. 300
West Hills, CA 91307
Ron Ostman,
Project Manager
City of Riverside
General Services Department,
Building Services Division
3900 Main Street
Riverside, CA 92522
Dear Ron,
Please find the enclosed signed (but undated) "Master Service Agreement" as requested. Let me know how things are progressing, and if you need any further assistance in the interim. Once again, it will be a privilege to serve your community.
Bey one Father
loward Fridkin,
Sr. Security Consultant
Tel: 800-613-5903
Email: [email protected]