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RiversideCA.govFIRE DEPARTMENT OVERVIEW &EMPLOYEE RECOGNITION City CouncilDecember 3, 2024Fire Chief Steve McKinster
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FIRE DEPARTMENT MISSIONOur mission is to protect life, property, and the environment by providing exceptional and progressive, all-hazard emergency services, public education, and safety programs. +43,451 Callsfor service
1 Call every 13 minutes
+110 Calls for service per day1
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ORGANIZATIONAL CHART
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FOURTEEN STRATEGICALLY LOCATED FIRE STATIONS
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BUDGET SUMMARYPrograms/FunctionsFY 2023/24 BudgetDivisionOffice of the Chief; Administration; Fiscal Management$2,885,836AdministrationFire Suppression; Hazmat; Investigations$59,251,270OperationsTraining$647,577TrainingFire Marshal; Fire Safety Inspection; Plan Check; CUPA$1,760,660PreventionEmergency Operations Center, Grant Administration; CERT$652,299Special Services$65,197,642Total RiversideCA.gov6
2023 CALLS FOR SERVICE 1,672Total Callsfor Service3.84%of TotalCall VolumeAll Fire Calls 30,439Total Callsfor Service70.05%of TotalCall VolumeEMS/Rescue Calls 8,544Total Callsfor Service19.66%of TotalCall VolumeHomeless Related Calls 43,451 Total Calls1.91% reduction from 2022In 2023, 53,524 individual units promptly responded to 43,451 calls for service, collectively dedicating 18,926 hours to on-scene duties.680 Fires30,256 Medical Aids183 Technical Rescue Calls172 Hazardous Materials Calls992 Wildland Calls5 6 11/12/2024
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ACCOMPLISHMENTSCity of Riverside conducted “quality of life” public survey to gauge public opinion on various issues. Fire Department was #1 MOST POPULAR CITY SERVICE 72% favorable.
QUALITY OF FIRE PROTECTION SERVICES
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ACCOMPLISHMENTS•Completed Fire Department 2023-2028 Strategic Plan•Maintained International Accreditation & Class 1 ISO Rating 7 8
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VISION: LOOKING FORWARDWe will continue to be a world-class leader in providing progressive, professional, and exceptional fire-rescue and life safety services.
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2023 EMPLOYEES OF THE YEAR
NOELLE TOERINGEMERGENCY MEDICALSERVICES COORDINATORADMINSTRATIVE PERSONNELMARK THOMPSONCAPTAINSWORN PERSONNEL 9 10