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1 RiversideCA.gov1
RiversideCA.govShopping Cart Retrieval Services AgreementCity CouncilJanuary 28, 2025Public Works Department RiversideCA.gov2
BACKGROUND•Chapter 9.58 of the Riverside Municipal Code (RMC), retailers who provide shopping carts to their customers must either enroll in the City’s cart retrieval service or submit a prevention plan to keep carts from entering public spaces.•Retailers who enroll in the City’s cart retrieval service have their shopping carts collected from public areas and returned by the City’s contractor. The retailers are billed by the City for the contractor’s direct cost to provide the retrieval service.•Retailers who opt not to enroll in the City’s cart retrieval service must develop and implement a prevention plan to prevent shopping carts from leaving their premises. Abandoned carts belonging to these retailers, when found in public areas, are taken to the City's Corporation Yard in accordance with the RMC. 1 2
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2 RiversideCA.gov3
REQUEST FOR PROPOSAL (RFP) No. 2362
•Retail Marketing Services, Inc. dba CarTrac•California Grocers Association RiversideCA.gov4
RESPONSE TIMES•Updated Service Request Process
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3 RiversideCA.gov5
RESPONSE TIMES
•RISR App
RiversideCA.gov6
CONTRACTOR VS. PUBLIC WORKS RETRIEVALS
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4 RiversideCA.gov7
Strategic Priority 6 – Infrastructure, Mobility & ConnectivityGoal 6.2 – Maintain, protect, and improve assets and infrastructure within the City’s built environment to ensure and enhance reliability, resiliency, sustainability, and facilitate connectivity. Cross-Cutting Threads
STRATEGIC PLAN ALIGNMENT
RiversideCA.gov8
RECOMMENDATIONThat the City Council:1. Approve a Services Agreement with Retail Marketing Services, Inc. dbaCarTrac of Burbank, California, from Request for Proposal 2362 for AbandonedShopping Cart Retrieval Services for a term starting February 1, 2025, throughJune 30, 2027, in a prorated amount of $50,000 through June 30, 2025, then anannual amount of $120,000, for a total amount of $290,000, for a total contractamount not to exceed $333,500, and with two optional one-year extensions;2. Approve 15% contingency each fiscal year to allow flexibility to increaseshopping cart retrievals, if needed; and3. Authorize the City Manager, or designee, to execute the ServicesAgreement and two optional one-year extensions, including making minornon-substantial changes. 7 8