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1 RiversideCA.gov1
RiversideCA.gov
City Council MeetingFebruary 4, 2025Measure Z Purchase -Tablet Command Incident Management Software and Supporting Hardware and Software Integration EquipmentFire Department RiversideCA.gov2
BACKGROUNDFindings from Hawarden IncidentOperational Deficiencies Identified in After-Action Review (AAR):•Significant gaps in incident command capabilities.•Reduced Tactical Efficiency.•Compromised Fire Safety.Key Issues:•Lack of Real-Time Awareness and situational awareness:•Fire resources were tracked manually using paper maps and verbal communication.•Operational tracking and planning required significant effort.•Limited CAD Access:•Only a few vehicles were equipped with devices connected to the Computer Aided Dispatch (CAD) system and mapping tools.•Chief Officers arriving later struggled to establish command and logistical support.1 2 1/23/2025
2 RiversideCA.gov3
BACKGROUNDImpact of Current LimitationsStrain on Command and Control:•Situational overload on large-scale incidents and need to keep up with current and projected threats.Equipment and Technology Gaps:•Existing Panasonic Tablets are outdated and incompatible with modern software solutions.Manual Resource Management:•Reliance on traditional methods increases risks and reduces response effectiveness.
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DISCUSSIONSolution: Tablet Command SoftwareOverview:•Real-time mapping and resource tracking.•Streamlined communication and task assignment.•Coordinated efforts with data visualization and predictive modeling.•Widely used in the California Fire Service.Key Benefits:•Enhanced Situational Awareness: Real-time updates and resource visibility.•Accelerated Response: Automated dispatch and optimized resource allocation.•Improved Safety: Real-time personnel tracking and emergency alerts.3 4 1/23/2025
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DISCUSSIONRequired Hardware and Software UpgradesInternet Hardware:•Cradle-point systems for seamless connectivity with all apparatus.•Support for AT&T, Verizon, and satellite backup.Device Transition:•Panasonic Tablets to iPads for the Mobile Data Computer.•New mounts and charging systems for fleet-wide deployment.•Reduced hardware cost when transition is completed.Custom Integration:•Seamless data flow between Motorola CAD and Tablet Command.•Real-time incident updates for all personnel.Operational Impact:•Ensures accurate, up-to-date information during emergencies.•Supports efficient command and control across incidents.
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DISCUSSIONAddressing Hawarden AAR DeficienciesUpgrades Address Key Challenges:•Enhanced situational awareness.•Improved command and control.•Streamlined resource tracking and deployment.Preparedness for Future Incidents: •Modern technology and reliable connectivity ensure readiness.•Improve Fire resource response.5 6 1/23/2025
4 RiversideCA.gov7
This item contributes to Strategic Priority Number 2: Community Well-Being and Goal 2.6 – Strengthen community preparedness for emergencies to ensure effective response and recovery.Cross-Cutting Threads
STRATEGIC PLAN ALIGNMENT
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MEASURE Z FUNDING REQUESTFiscal Impact:The total fiscal impact of this action is $891,313. This amount includes the Tablet CommandIncident Management software for $97,250, and $571,049 for all necessary hardwareupgrades, with an annual licensing of $223,014, which is included in the initial purchase of theTablet Command Software. Upon Council approval a supplemental appropriation will berecorded in the Measure Z Fund, Fire Tablet Command Program expenditure accounts to becreated at a later date. There are sufficient reserves available to cover the supplementalappropriation in the Measure Z Fund to cover this expense. Staff will incorporate the annualsoftware licensing in future budget allocations.7 8 1/23/2025
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RECOMMENDATIONSThat the City Council:1. Approve the purchase of a T ablet Command Incident Management Software System in the amount of $97,250, andthe second years Annual Subscription in the amount of $74,750 from T ablet Command, Inc. for a total of $172,000;and2. Approve the purchase of the Motorola PremierOne T ablet Command Interface in the amount of $9,221, and thesecond years Annual Maintenance Fee in the amount of $3,394.25 from Motorola Solutions for a total of $12,615.25;and3. Approve the purchase and installation of 55 Cradle Point Router Kits and 21 Panorama Dual Antenna Solutions inthe amount of $429,288.99 and the first year’s Annual Subscription renewal in the amount of $144,869.46 fromJohnson Equipment Company for a total of $429,288.99; and4. Approve the purchase of 71 Apple iPad Pro 13inch M4 512GB from Verizon through the NASPO Cooperative MasterAgreement No. MA 152 Q1 2025 Price Sheet in the amount of $132,539.23; and5. With at least five affirmative votes, authorize the Chief Financial Officer, or designee, to record a SupplementalAppropriation in the amount of $891,313 in the Measure Z Fund, for the Fire T ablet Command Program expenditureaccount from available fund balance to purchase a T ablet Command Incident Management Software System, thatincludes Supporting Integration Equipment and Hardware, and future annual Maintenance and SubscriptionServices; and6. Authorize the City Manager or designee to approve future annual Maintenance and Subscription renewal years, andto execute all documents necessary including making minor and non-substantive changes.9