3/7/2025
1 RiversideCA.gov1
RiversideCA.gov
COMMISSION OF THE DEAFWORKPLAN UPDATESafety, Wellness & Youth CommitteeMarch 19, 2025Human Resources Department RiversideCA.gov2
•In 2023, at the direction of the City Council Governmental Processes Committee, each Board and Commission was tasked with creating an annual Workplan that aligned with their duties and functions. •On December 20, 2023, the 2024 Commission of the Deaf (COTD) Workplan was approved by the Safety, Wellness & Youth Committee.•2024 Workplans began on March 1, 2024, and conclude on February 28, 2025. BACKGROUND1 2 3/7/2025
2 RiversideCA.gov3
The City of Riverside and Commission of the Deaf are committed to removing barriers and promoting the full participation of the Deaf community into all areas of economic, political, and community life. COMMISSION OF THE DEAFMission RiversideCA.gov4
Build awareness and connection with the Deaf community by serving as Co-Host of the Annual DeaFestival event with the Deaf Community of Riverside.2024 WORKPLAN UPDATE•Serve as Co-Host to DeaFestival and worked with communications team on marketing strategies. •Provided survey to the community to obtain feedback.•Participated in tabling opportunities including events provided by the School of the Deaf. -GOAL 1 --OUTCOME-3 4 3/7/2025
3 RiversideCA.gov5
Assist in identifying resources to improve City communication with the Deaf Community with possible implementation in key customer service areas including the One Stop Shop and 311 Call Center. 2024 WORKPLAN UPDATE•Working with the Communications department on possible marketing strategies and the possibility of adding ASL to Legistar and in customer service departments.-GOAL 2 --OUTCOME- RiversideCA.gov6
Advocate and work with the Parks, Recreation, and Community Services Department to meet and create programing opportunities for members of the Deaf Community.2024 WORKPLAN UPDATE•Meeting with Parks, Recreation, and Community Services Department to implement additional Deaf programming.-GOAL 3 --OUTCOME-5 6 3/7/2025
4 RiversideCA.gov7
Assist city departments to connect effectively with the Deaf community and provide advice and assistance on matters affecting the Deaf community.2024 WORKPLAN UPDATE•Engaged with the Chief Innovation Officer to discuss potential solutions for the communications challenges within the community such as internet/Wi-Fi.-GOAL 4 --OUTCOME- RiversideCA.gov8
Report Commission workplan performance outcomes quarterly.2024 WORKPLAN UPDATE•Created workplan ad-hoc to report all progress to the commission and engage in new ideas brought forward by the members of the commission. -GOAL 5 --OUTCOME-7 8 3/7/2025
5 RiversideCA.gov9
PROPOSED 2025 WORKPLANCommunity Well-Being Goal 2.31Build awareness and connection with the Deaf community by serving as Co-Host of the Annual DeaFestival event with the Deaf Community of Riverside. Strengthen neighborhood identities and improve community health and the physical environment through amenities and programs that foster an increased send of community and enhanced feeling of pride and belonging citywide.
RiversideCA.gov10
PROPOSED 2025 WORKPLAN2Assist in identifying resources to improve City communication with the Deaf Community with possible implementation in key customer service areas including One Stop Shop and 311 Call Center.Enhance communication and collaboration with community members to improve transparency, build public trust and encourage shared decision-making.3Advocate and work with the Parks, Recreation, and Community Services Department to meet and create programming opportunities for members of the Deaf Community.Enhance equitable access to arts, culture, and recreational services offerings and facilities.
High Performing GovernmentGoal 5.3Arts, Culture and RecreationGoal 1.2 9 10
3/7/2025
6 RiversideCA.gov11
PROPOSED 2025 WORKPLAN4Assist City departments to connect effectively with the Deaf community and provide advice and assistance on matters affecting the Deaf community. Enhance communication and collaboration with community members to improve transparency, build public trust and encourage shared decision-making.5Report Commission workplan performance outcomes quarterly.High Performing GovernmentGoal 5.2Utilize technology, data and process improvement strategies to increase efficiencies, guide decision making and ensure services are accessible and distributed throughout all geographic areas of the city.
High Performing GovernmentGoal 5.3
RiversideCA.gov12
That the Safety, Wellness & Youth Committee:1. Receive the annual update on the 2024 COTD Workplan; and2. Approve the proposed 2025 COTD Workplan. RECOMMENDATIONS11 12