Cities Index.
Agreement

Riverside City Council
June 17, 2025

Document
Agreement
Meeting
June 17, 2025
Body
Riverside City Council
Original file
2.7 MB
Text extracted from the city's file for reading and search. Open the original on riversideca.legistar1.com. That file is the official record.

SERVICES AGREEMENT
MAINSTREET COMMUNICATION, INC. dba PRINTMYSTUFF.COM
Citywide Printing Services - RFP No. 2384
_ 2025, the CITY OF RIVERSIDE, a California
agree as follows:

Scope of Services. Contractor shall furnish all labor, materials and equipment for and perform the work of Citywide Printing Services - RFP No. 2384 ("Services"). Contractor shall perform the Services in accordance with the provisions and requirements of the Scope of Services attached hereto as Exhibit "A" and incorporated herein by reference.

Term. This Agreement shall be in effect from the date first written above, until June 30, 2026, with the option to extend for four (4) additional one-year terms, to be effectuated by written mutual agreement, unless otherwise terminated pursuant to the provisions herein.

3. Compensation. City shall pay Contractor for the performance of the Services during the initial term of this Agreement a Contract Price not to exceed Seven Hundred Fifty Thousand Dollars ($750,000.00), unless an increase is agreed to by the parties. City shall pay Contractor for Services performed to City's satisfaction on an invoice basis in accordance with the provisions of the Compensation Schedule attached hereto as Exhibit "B" and incorporated herein by this reference. If the term of the Agreement is extended, City and Contractor may negotiate any and all price modifications, and Contractor's compensation for the extended term shall be mutually agreed upon in writing by the parties.

General Compliance with Laws. Contractor shall keep fully informed of federal, state and local laws and ordinances and regulations which in any manner affect those employed by Contractor, or in any way affect the performance of Services by Contractor pursuant to this Agreement. Contractor shall at all times observe and comply with all such laws, ordinances and regulations, and shall be solely responsible for any failure to comply with all applicable laws, ordinances and regulations.

5. Business Tax Certificate. As a condition of this Agreement, Contractor shall secure a business tax certificate to operate in the City of Riverside pursuant to Chapter 5.04 of the Riverside Municipal Code, and shall also secure any other licenses or permits which may be required.

Business Tax and Penalties. Contractor acknowledges and agrees that with respect to any business tax or penalties thereon, utility charges, invoiced fee or other debt which is owed, or which becomes owed, by Contractor to City, City reserves the right to withhold and offset said amounts from any payments, refunds or reimbursements owed by City to Contractor under the Agreement. Notice of such withholding and offset shall promptly be given to Contractor by City in 1 writing. In the event of a dispute as to the amount owed or whether such amount is owed to City, City will hold such disputed amount until either the appropriate appeal process has been completed or until the dispute has been resolved.

7. Personnel. Contractor shall furnish all personnel necessary to perform the Services and shall be responsible for their performance and compensation. The key personnel are listed in Exhibit "C," attached hereto and incorporated herein by reference. Contractor shall furnish qualified personnel to perform the Services.

8. Assignment and Subcontracting. Neither party shall assign any right, interest, or obligation in or under this Agreement to any other entity without prior written consent of the other party. In any event, no assignment shall be made unless the assignee expressly assumes the obligations of assignor under this Agreement, in a writing satisfactory to the parties. Contractor acknowledges that any assignment may, at the City's sole discretion, require City Manager and/or City Council approval. Contractor shall not subcontract any portion of the work required by this Agreement without prior written approval by the responsible City Contract Administrator.

Subcontracts, if any, shall contain a provision making them subject to all provisions stipulated in this Agreement, including without limitation, the insurance obligations set forth in Section 11. The Contractor acknowledges and agrees that the City is an intended beneficiary of any work performed by any subcontractor for purposes of establishing a duty of care between any subcontractor and the City.

9. Independent Contractor. In the performance of this Agreement, Contractor, and Contractor's employees, subcontractors and agents, shall act in an independent capacity as independent contractors, and not as officers or employees of the City of Riverside. Contractor acknowledges and agrees that the City has no obligation to pay or withhold state or federal taxes or to provide workers' compensation or unemployment insurance to Contractor, or to Contractor's employees, subcontractors and agents. Contractor, as an independent contractor, shall be responsible for any and all taxes that apply to Contractor as an employer.

10. Indemnification. Except as to the sole negligence or willful misconduct of the City, Contractor shall indemnify and hold harmless the City, and the City's employees, officers, managers, agents and council members from any liability, claim, damage or action whatsoever, to the extent it is based or asserted upon any wrongtul act or omission of Contractor, its officers, employees, subcontractors, agents or representatives, or arises out of or in any way relates to this agreement including but not limited to property damage, bodily injury, or death. Contractor shall defend, at its sole cost and expense, including but not limited to attorney fees, cost of investigation, defense and settlement or awards, the City and the City's employees, officers, managers, agents and council members in any such action or claim. With respect to any action or claim subject to indemnification herein by Contractor, Contractor shall, at its sole cost, have the right to use counsel of its own choice and shall have the right to adjust, settle, or compromise any such action or claim without the prior consent of City; provided, however, that any such adjustment, settlement or compromise in no manner whatsoever limits or circumscribes Contractor's indemnification of City. Contractor's obligations hereunder shall be satisfied when Contractor has provided to City the appropriate form of dismissal (or similar document) relieving the City from any liability for the action or claim 2 involved. The specified insurance limits required in this Agreement shall in no way limit or circumscribe Contractor's obligations to indemnify and hold harmless the City.

11. Insurance.

General Provisions. Prior to the City's execution of this Agreement, Contractor shall provide satisfactory evidence of, and shall thereafter maintain during the term of this Agreement, such insurance policies and coverages in the types, limits, forms and ratings required herein. The rating and required insurance policies and coverages may be modified in writing by the City's Risk Manager or City Attorney, or a designee, unless such modification is prohibited by law.

11.1.1 Limitations. These minimum amounts of coverage shall not constitute any limitation or cap on Contractor's indemnification obligations under Section 10 hereof.

11.1.2 Ratings. Any insurance policy or coverage provided by Contractor or subcontractors as required by this Agreement shall be deemed inadequate and a material breach of this Agreement, unless such policy or coverage is issued by insurance companies authorized to transact insurance business in the State of California with a policy holder's rating of A or higher and a Financial Class of VII or higher.

11.1.3 Cancellation. The policies shall not be canceled unless thirty (30) days' prior written notification of intended cancellation has been given to City by certified or registered mail, postage prepaid.

11.1.4 Adequacy. The City, its officers, employees and agents make no representation that the types or limits of insurance specified to be carried by Contractor pursuant to this Agreement are adequate to protect Contractor. If Contractor believes that any required insurance coverage is inadequate, Contractor will obtain such additional insurance coverage as Contractor deems adequate, at Contractor's sole expense.

11.2 Workers' Compensation Insurance. By executing this Agreement, Contractor certifies that Contractor is aware of and will comply with Section 3700 of the Labor Code of the State of California requiring every employer to be insured against liability for workers' compensation, or to undertake self-insurance before commencing any of the work. Contractor shall carry the insurance or provide for self-insurance required by California law to protect said Contractor from claims under the Workers' Compensation Act. Prior to City's execution of this Agreement, Contractor shall file with City either 1) a certificate of insurance showing that such insurance is in effect, or that Contractor is self-insured for such coverage, or 2) a certified statement that Contractor has no employees, and acknowledging that if Contractor does employ any person, the necessary certificate of insurance will immediately be filed with City. Any certificate filed with City shall provide that City will be given ten (10) days' prior written notice before modification or cancellation thereof.

11.3 Commercial General Liability and Automobile Insurance. Prior to City's execution of this Agreement, Contractor shall obtain, and shall thereafter maintain during the term of this Agreement, commercial general liability insurance and automobile liability insurance as 3 required to insure Contractor against damages for personal injury, including accidental death, as well as from claims for property damage, which may arise from or which may concern operations by anyone directly or indirectly employed by, connected with, or acting for or on behalf of Contractor.

The City, and its officers, employees and agents, shall be named as additional insureds under the Contractor's insurance policies.

11.3.1 Contractor's commercial general liability insurance policy shall cover both bodily injury (including death) and property damage (including, but not limited to, premises operations liability, products-completed operations liability, independent contractor's liability, personal injury liability, and contractual liability) in an amount not less than $1,000,000 per occurrence and a general aggregate limit in the amount of not less than $2,000,000.

11.3.2 Contractor's automobile liability policy shall cover both bodily injury and property damage in an amount not less than $1,000,000 per occurrence and an aggregate limit of not less than $1,000,000. All of Contractor's automobile and/or commercial general liability insurance policies shall cover all vehicles used in connection with Contractor's performance of this Agreement, which vehicles shall include, but are not limited to, Contractor owned vehicles, Contractor leased vehicles, Contractor's employee vehicles, non-Contractor owned vehicles and hired vehicles.

11.3.3 Prior to City's execution of this Agreement, copies of insurance policies or original certificates along with additional insured endorsements acceptable to the City evidencing the coverage required by this Agreement, for both commercial general and automobile liability insurance, shall be filed with City and shall include the City and its officers, employees and agents, as additional insureds. Said policies shall be in the usual form of commercial general and automobile liability insurance policies, but shall include the following provisions:

It is agreed that the City of Riverside, and its officers, employees and agents, are added as additional insureds under this policy, solely for work done by and on behalf of the named insured for the City of Riverside.

11.3.4 The insurance policy or policies shall also comply with the following provisions:
a. If the policy is written on a claims made basis, the certificate should so specify and the policy must continue in force for one year after completion of the services.

The retroactive date of coverage must also be listed.
b. The policy shall specify that the insurance provided by Contractor will be considered primary and not contributory to any other insurance available to the City and Endorsement No. CG 20010413 shall be provided to the City.

12. Termination. City shall have the right to terminate any or all of Contractor's Services and work covered by this Agreement at any time upon thirty (30) calendar days' written notice to Contractor. In the event of such termination, Contractor shall submit Contractor's final written statement of the amount of services provided as of the date of such termination for payment 4 by the City.

Notwithstanding the foregoing, the City may terminate Contractor's performance of this Agreement upon five (5) calendar days' written notice if:
(1) Contractor fails to promptly begin performance of the Services; (2) Contractor fails to perform the Services;
(3) Contractor discontinues performance of the Services; (4) Contractor fails to make payment to employees in accordance with applicable law;
(5) Contractor disregards laws, ordinances, or rules, regulations, or orders of a public authority having jurisdiction;
(6) Contractor otherwise is guilty of breach of a provision of this Agreement; (7) Contractor becomes insolvent, is adjudicated bankrupt, or makes a general assignment for the benefit of creditors and fails to provide City with adequate assurances of Contractor's ability to satisfy its contractual obligations.
(8) A receiver, trustee, or other judicial officer shall not have any right, title, or interest in or to this Agreement. Upon that person's appointment, City has, at its option and sole discretion, the right to immediately cancel the Agreement and declare it null and void.

13. Non-Discrimination. During Contractor's performance of this Agreement, Contractor shall not discriminate on the grounds of race, religious creed, color, national origin, ancestry, age, physical disability, mental disability, medical condition including the medical condition of Acquired Immune Deficiency Syndrome (AIDS) or any condition related thereto, marital status, gender, gender identity, genetic information, gender expression, sex or sexual orientation, military and veteran status, in the selection and retention of employees and subcontractors and the procurement of materials and equipment, except as provided in Section 12940 of the California Government Code. Further, Contractor agrees to conform to the requirements of the Americans with Disabilities Act in the performance of this Agreement.

City's Right to Employ Other Consultants/Contractors. City reserves the right to employ other Contractors in connection with the Services. If the City is required to employ another contractor to complete Contractor's work, due to the failure of the Contractor to perform. or due to the breach of any of the provisions of this Agreement, the City reserves the right to seek reimbursement from Contractor.
5 15. Conflict of Interest. Contractor, for itself and on behalf of the individuals listed in Exhibit "C", represents and warrants that by the execution of this Agreement, they have no interest, present or contemplated, affected by the above-described Services. Contractor further warrants that neither Contractor, nor the individuals listed in Exhibit "C" have any real property, business interests or income interests that will be affected by this project or, alternatively, that Contractor will file with the City an affidavit disclosing any such interest.

16. Solicitation. Contractor warrants that Contractor has not employed or retained any person or agency to solicit or secure this Agreement, nor has it entered into any agreement or understanding for a commission, percentage, brokerage, or contingent fee to be paid to secure this Agreement. For breach of this warranty, City shall have the right to terminate this Agreement without liability and pay Contractor only for the value of work Contractor has actually performed, or, in its sole discretion, to deduct from the Agreement price or otherwise recover from Contractor the full amount of such commission, percentage, brokerage or commission fee. The remedies specified in this section shall be in addition to and not in lieu of those remedies otherwise specified in this Agreement.

Prevailing Wage. If applicable, pursuant to Section 1771 of the California Labor Code, Contractors are required to pay the general prevailing rates of per diem wages, overtime and holiday wages as determined by the Director of the Department of Industrial Relations and implemented by Resolution No. 13346 of the City Council of the City of Riverside. The Director's determination of prevailing wage rates is available on-line at www.dir.ca.gov/dlsr/DPreWageDetermination.htm, and is referred to and made a part hereof as though fully set forth herein. Contractor is aware of and stipulates that Contractor will also comply with California Labor Code Sections 1725.5 and 1771.1 requiring all general contractors and subcontractors to be registered with DIR, when applicable. Registration can be accomplished through the DIR website by using this link: http://www.dir.ca.gov/Public- Works/PublicWorks.html.

18. Notices. Service of any notices, bills, invoices or other documents required or permitted under this Agreement shall be sufficient if sent by one party to the other by United States mail, postage prepaid and addressed as follows:

To City To Contractor
Finance Department Mainstreet Communication, Inc. dba
City of Riverside Printmystuff.com
Attn: Caitlin Starkey Attn: Sam Tracy
3900 Main Street 4093 Market Street
Riverside, CA 92522 Riverside, CA 92501
Venue. Any action at law or in equity brought by either of the parties hereto for the purpose of enforcing a right or rights provided for by this Agreement shall be tried in the Superior Court of California, County of Riverside and the parties hereby waive all provisions of law providing for a change of venue in such proceedings to any other county. 6 20. Waiver. No action or failure to act by the City shall constitute a waiver of any right or duty afforded City under this Agreement, nor shall any action or failure to act constitute an approval of or acquiescence in any breach thereunder, except as may be specifically provided in this Agreement or as may be agreed in writing.

Severability. Each provision, term, condition, covenant and/or restriction, in whole and in part, in this Agreement shall be considered severable. In the event any provision, term, condition, covenant and/or restriction, in whole and/or in part, in this Agreement is declared invalid, unconstitutional, or void for any reason, such provision or part thereof shall be severed from this Agreement and shall not affect any other provision, term, condition, covenant and/or restriction of this Agreement and the remainder of the Agreement shall continue in full force and effect.

22. Amendments. This Agreement may be modified or amended only by a written agreement and/or change order executed by the Contractor and City.

Authority. The individuals executing this Agreement and the instruments referenced herein on behalf of Contractor each represent and warrant that they have the legal power, right and actual authority to bind Contractor to the terms and conditions hereof and thereof.

24. Entire Agreement. This Agreement constitutes the final, complete, and exclusive statement of the terms of the agreement between the parties pertaining to the subject matter of this Agreement, and supersedes all prior and contemporaneous understandings or agreements of the parties. Neither party has been induced to enter into this Agreement by, and neither party is relying on, any representation or warranty outside those expressly set forth in this Agreement.

25. Digital and Counterpart Signatures. Each party to this Agreement intends and agrees to the use of digital signatures that meet the requirements of the California Uniform Electronic Transactions Act (Civil Code §§ 1633.1, et seq.), California Government Code § 16.5, and California Code of Regulations Title 2 Division 7 Chapter 10, to execute this Agreement. The parties further agree that the digital signatures of the parties included in this Agreement are intended to authenticate this writing and to have the same force and effect as manual signatures for purposes of validity, enforceability, and admissibility. For purposes of this section, a "digital signature" is defined in subdivision (d) of Section 16.5 of the Government Code and is a type of "electronic signature" as defined in subdivision (h) of Section 1633.2 of the Civil Code. This Agreement may be executed in any number of counterparts, each of which will be an original, but all of which together will constitute one instrument. Each certified or authenticated electronic copy of an encrypted digital signature shall be deemed a duplicate original, constituting one and the same instrument and shall be binding on the parties hereto.

26. Interpretation. City and Contractor acknowledge and agree that this Agreement is the product of mutual arms-length negotiations and accordingly, the rule of construction, which provides that the ambiguities in a document shall be construed against the drafter of that document, shall have no application to the interpretation and enforcement of this Agreement. 7 26.1 Titles and captions are for convenience of reference only and do not define, describe or limit the scope or the intent of the Agreement or any of its terms. Reference to section numbers, are to sections in the Agreement unless expressly stated otherwise.

26.2 This Agreement shall be governed by and construed in accordance with the laws of the State of California in effect at the time of the execution of this Agreement.

26.3 In the event of a conflict between the body of this Agreement and Exhibit "A" - Scope of Services hereto, the terms contained in Exhibit "A" shall be controlling.

27. Exhibits. The following exhibits attached hereto are incorporated herein to this Agreement by this reference:

Exhibit "A" - Scope of Services
Exhibit "B" - Compensation
Exhibit "C" - Key Personnel
[SIGNATURES ON FOLLOWING PAGE]
IN WITNESS WHEREOF the parties hereto have caused this Agreement to be executed the day and year first above written.

CITY OF RIVERSIDE, MAINSTREET COMMUNICATION,
a California charter city and municipal INC., a California corporation, doing corporation business as PRINTMYSTUFF.COM
By:

Mike Futrell By: _
City Manager Print Hame:

Attest: and
Donesia Gause
City Clerk
By:_
Print Name:

Title:_ G.m.

CERTIFIED AS TO AVAILABILITY OF FUNDS:

BAst. Chicle ancial Officer With
APPROVED AS TO FORM:
or Sea Murphy
Sean B. Murphy/
Deputy City Attorney
CA #25-0463 SBM/jv 04/11/25
llrc-citylaw\CYCOMWPDOCS\D011\P043\00932777.docx
9 EXHIBIT "A"

SCOPE OF SERVICES
Exhibit A: Scope of Services Questionnaire
Company shall provide answers in the spaces provided and return with Company's proposal submission. Additional pages may be used as needed
Company Name: MainStreet Communication, Inc., DBA PrintMyStuff and PIP Printing Riveride/Corona Company Address: 4093 Market Street
Riverside, CA 92501

QUESTION ANSWER
As pertains to this RFP: banners, pole banners, billing Briefly list and describe all products and services inserts, booklets, brochures, business cards, cards, envelopes, flyers, letterhead, postcards, NCR forms,
offered by Company (ex. Mailing, printing, bulk engineering prints/blueprints, stickers, tablecloths, vinyl printing, promo items, etc.). banners, mailing services. For a complete list, please see "List of Available Services & Goods" on page 22
PrintMyStuff can produce all services outlined in this RFP.

List services that Company cannot perform itself From time-to-time, PrintMyStuff may outsource some items and are subcontracted (ex. Mailing, printing, bulk based on current workloads. Should that be deemed printing, promo items, etc.). necessary for orders covered by this RFP, PrintMyStuff will disclose subcontractor information at that time.

Is there an additional lead time if services are
No additional lead time is required for the services
subcontracted out? If so, what is the additional outlined in this RFP lead time?
Does the Company accept that all items shall be Yes
shipped F.O.B. Destination?
What is the standard transit time to the City of < 1 business day (PrintMyStuff is located in Riverside, across the street Riverside (calculated in business days)? from City Hall) Please list the standard lead times for each item As pertains to this RFP:

Items with UOM of Each or Box: 2-3 business days
that the Company will provide to the City for Items with UOM of Pallet: 7-10 business days services and goods.

Timelines are dependent on demand and availability
of PCW items, as many stocks listed in this RFP are only available from manufacturers in limited quantities, if at all.

Please list the number of business days it may take 7-10 business days, depending on scope of work and for the Company to provide all bulk materials. pallet piece quantity Please list the number of Company employees that
have expertise in printing, printing terminology, 21 employees with a total of over 430 years of file management, troubleshooting, quality control, combined print industry experience and conflict resolution.

Proposal for Citywide Printing Services / printmystuff.com 20 Exhibit A: Scope of Services Questionnaire
Can Company review proofs, supply paper
samples, and mock-ups, suggest cost efficient Yes. These services are standard for all PrintMyStuff printing and materials, job scheduling and customers.
planning with City Staff?
Please list, if any, all peak business times for the There are no foreseeable peak business times for the term of the Agreement that may prevent or delay term of the Agreement that may prevent or delay the the production of deliverables for the City. production of deliverables for the City.

List any and/or all Company closures for the term PrintMyStuff is open Monday through Friday with of the contract that may prevent or delay the closures on the following days:

New Year's Day (Jan 1), Memorial Day, Independence
production of items. Day (Jul 4), Labor Day, Thanksgiving, Christmas (Dec 25) Are items available for will call? If so, what is the Will call is available at 4093 Market Street, Riverside, CA primary location? 92501... right across from City Hall.

Dedicated Web Portal: https://RiversideOrders.com
What methods does the Company offer for the Select items from existing catalog, build from templates City to place an order? Please describe in detail (with live proofing), or submit requests for new items. the process for each method. User accounts include order history with ability to quickly reorder, address book for choosing delivery
locations, and enter custom instructions and PO
numbers.

For the following, simply provide a description/art/
sketch, quantity desired, and delivery instructions.

Email: [email protected]
Online: https://printmystuff.com/order-now/
Phone: (951) 682-2005
The City will be notified immediately if an order can not How does the Company address backorders? be fulfilled in its entirety within the quoted timeline and a new timeline, with regular updates, will be provided.

Alternative options to meet requirements/deadlines will be provided.

Does Company follow California's Public PrintMyStuff has and will continue to adhere to Public Contract Code with regards to postconsumer Contract Code (PCC), Section 12203 supporting the City's commitment to using 30% postconsumer (PCW)
recycled content in products offered?
recycled content for paper products listed in this RFP.

Please note that PCW stock is not available for all
paper products listed in this RFP and many have limited availability that could significantly impact timelines.

Proposal for Citywide Printing Services / printmystuff.com 21 List of Available Services & Goods
Printing Design
Flyers / Postcards Logos & Corporate Identities
Stationery Stationery, Brochures, Signs & More
Business & NCR Forms (Carbonless) Photography & Photo Restoration Bulletins & Inserts
Stickers & Labels Large Format Printing
Door Hangers Banners, Posters & Signs
Newsletters & Booklets Laminating
Magnets Prints on Metal, Wood, Coroplast & More
Scanning & Copying Almost Anything
Copying Wall Coverings
Same Day Service Available Window Graphics & Vehicle Decals High Volume, High Quality Point Of Purchase In-Store Displays Color / Black & White Copies CNC Routing & Contour Cut Shapes Confidential & Legal Copies Interior & Exterior Signage Oversize Blueprint Copies in Color
Embellishments & Specialty
Mailing Printing
Variable Print & Direct Impression Specialty Lamination Silk/Matte/Gloss Mailing Lists & List Management Die Cutting
Inserting & Sealing Foil imprint
Post Office Fulfillment Raised UV
Postcards, Letters, Flats Raised Foil
White Ink
Finishing Clear Ink
Stapling / Heavy Duty Gold & Silver Metallic Ink
Grommeting Dimensional Clear
Binding (Comb, Coil, Fastback, Perfect) Metallic Clear
Cutting, Scoring, Folding, Drilling, Pink Gamut Enhancement Printing Perforating
Numbering, Padding, Laminating, Promotional Printing
Mounting Apparel, Shirts, Hats
Promotional Swag
Labels Pens & Pads
Roll Labels Giveaways & Trinkets
Product Labels
Stickers B2B Websites & Print Portals
Decals Custom Ordering Platforms
Removable & Permanent Applications All Business Stationery Die Cut Shapes Shipping & Fulfillment Options
Single or Multiple Locations
Packaging Static Ordering Platforms
Design & Engineering Inventory Tracking
Print, Crease, Glue, Fold & Assemble ...and so much more! Fulfillment
*and Free Local delivery, too!
Proposal for Citywide Printing Services / printmystuff.com 22 Quality Assurance Statement
At PrintMyStuff, we are committed to delivering the highest standards of quality and excellence in all our printing services. Our dedication to quality assurance is deeply ingrained in our company's culture, and it is reflected in every aspect of our operations. We believe that quality is not an option but a fundamental requirement for the success and satisfaction of our customers.

Quality Assurance Principles

1. Customer-Centric Approach: We prioritize our customers' needs and expectations above all else. We work closely with our clients to understand their unique requirements, ensuring that the final printed products meet or exceed their specifications.

2. Skilled Workforce: Our team consists of highly trained and experienced professionals who are experts in their respective fields. From graphic design to printing and finishing, our employees are committed to delivering top-notch quality at every stage of the production process.

3. State-of-the-Art Equipment: We invest in the latest printing technology and equipment to ensure the precision and consistency of our products. Regular maintenance and calibration of our machinery guarantee that our prints are of the highest quality.

4. Quality Control Protocols: Our quality control team rigorously inspects every print job to detect and rectify any imperfections or errors. We follow strict quality control protocols to maintain uniformity and consistency across all our products.

5. Use of Premium Materials: We source our printing materials from trusted suppliers, using high-quality paper, ink, and finishing materials to guarantee the durability and visual appeal of our prints.

6. Environmental Responsibility: We are committed to environmentally responsible printing practices. We use eco-triendly inks and paper whenever possible, and we continuously seek ways to reduce our environmental footprint.

7. Continuous Improvement: Quality assurance is an ongoing process at PrintMyStuff. We regularly review and enhance our quality management systems to adapt to changing industry standards and customer feedback.

8. Compliance and Standards: We adhere to all relevant industry standards and regulations. Our commitment to quality extends to meeting and often exceeding these standards, ensuring that our clients receive superior products that are compliant with industry requirements.

9. Customer Feedback: We actively seek feedback from our customers to continually improve our services. We value input from our clients and use it to refine our processes and enhance customer satisfaction.

Proposal for Citywide Printing Services / printmystuff.com 23 Quality Assurance Statement

10. Timely Delivery: We understand the importance of meeting deadlines.

Our efficient production processes and logistics ensure that we deliver our products on time, every time.

At PrintMyStuff, we take pride in our dedication to quality assurance, and we are confident that our commitment to excellence will result in products that meet and exceed your expectations. Your satisfaction is our highest priority, and we look forward to serving you with the utmost professionalism and quality in all your printing needs.

Authorized Signatory
Samuel Tracy
President of Operations
Proposal for Citywide Printing Services / printmystuff.com 24 EXHIBIT "B"

COMPENSATION
Description Unit of Measure I Unit Price Comment
Banner, 24"x36", including grommets EACH $25.00 includes hemming Banner, 48"x120", including grommets EACH $100.00 includes hemming double-sided, 4" pole pockets with grommets in
Banner, Pole, 25" × 75", including mounting hardware EACH $120.00 doublesided, " peConces with gromes n
Banner, Pole, 30" × 72", including mounting hardware EACH $105.00 corners double-sided, reinforced corners, grommets @
Banner, Street, 36"x360", including grommets EACH $950.00 2', webbing, 5/16" rope sewn in top, wind slits Billing Insert, NTE weight 60#, size 8 1/4" × 3 1/4", full color, no perferation, 112,000 aty, 30% PCW, double-sided, includes two sided EACH $0.03 bleed
Booklet, 8.5"x11", weight 20#, matte, spiral bound, double sided (50 page) EACH $8.04 Brochure, 8"x23", double sided, gloss book, tri fold, full color EACH $0.44 100% PCW or standard gloss book Brochure, 8.5"x11", double sided, weight 100#, tri fold, full color EACH $0.18 100% PCW or standard gloss book Brochure, 8.5"x14", double sided, weight 28#, tri fold, full color EACH $0.28 100% PCW or standard gloss book Business Cards, Double Sided, 3.5"x2", weight 100# (1500/box) BOX $75.00 Business Cards, Double Sided, 3.5"x2", weight 100# (1000/box) BOX $56.60 Business Cards, Double Sided, 3.5"x2", weight 100# (500/box) BOX $34.50 Business Cards, Double Sided, 3.5"x2", weight 100# (250/box) BOX $30.00 Business Cards, Single Sided, 3.5"x2", weight 100# (1500/box) BOX $75.00 Business Cards, Single Sided, 3.5"x2", weight 100# (1000/box) BOX $56.60 full-color Business Cards, Single Sided, 3.5"x2", weight 100# (500/box) BOX $34.50 full-color Business Cards, Single Sided, 3.5"x2", weight 100# (250/box) BOX $30.00 full-color Card, 5.5"x8.5", double sided, weight 28# (250 per box) BOX $61.90 100% PCW, full-color Envelope, white, size #10, weight 20#, full color City Logo, no window (500 per box) BOX $95.00 30% PCW, full-color
Envelope, white, size #10, weight 20#, full color City Logo, with window (500 per box) BOX $105.00 30% PCW, full-color
Envelope, white, size #9, weight 20#, full color City Logo, no window (500 per box) BOX $82.50 full-color, PCW not available for this item Envelope, white, size #9, weight 20#, full color City Logo, with window (500 per box) BOX $90.000 full-color, PCW not available for this item Envelope, Return for Utility Bills, size #9, weight 24#, Blue Wove, No window, 7,500,000/Pallet (Central Stores Item #50475) PALLET $0.050 100,000 pieces/pallet Envelope, Utility Billing, 9-1/4" X 4-1/4", weight 20#, with window. 7,500,000/Pallet (Central Stores Item #50470 & #50472) PALLET $0.042 100,000 pleces/pallet Flyer, single sided, 8.5"x11", weight 20# EACH $0.096 full-color Letterhead, 8.5"x11", weight 28#, full color City Logo (250 per box) BOX $49.750 Postcard, 4"x6", minimum weight 100#, no coating, double sided, full color EACH $0.097 Description Unit of Measure Unit Price Comment
Postcard, 5"x7", minimum weight 100#, no coating, double sided, full color EACH $0.166 Postcard, 6'x9", double sided, minimum weight 100#, no coating, full color EACH $0.192 Administrative Citation, NCR Form, 4 parts EACH $1.385 includes sequential numbering RPU Notice, 4"x2.5" EACH $0.067 Orbit Orange 65k AstroBRIGHT cover, die cut Standard Printing, Drawing PLOTS / ARCH A - 9 x 12 inches EACH $0.750 Standard Printing, Drawing PLOTS / ARCH B - 12 x 18 inches EACH $0.990 Standard Printing, Drawing PLOTS / ARCH C - 18 × 24 inches EACH $1.080 Standard Printing, Drawing PLOTS / ARCH D - 24 x 36 inches EACH $2.160 Standard Printing, Drawing PLOTS / ARCH E - 36 x 48 inches EACH $4.320 Standard Printing, Drawing PLOTS / ANSI A - 8.5 x 11 inches EACH $0.750 Standard Printing, Drawing PLOTS / ANSI B - 11 x 17 inches EACH $0.990 Standard Printing, Drawing PLOTS / ANSI C - 17 x 22 inches EACH $1.080 Standard Printing, Drawing PLOTS / ANSI D - 22 x 34 inches EACH $2.160 Standard Printing, Drawing PLOTS / ANSI E - 34 x 44 inches EACH $4.320 Sticker, paper, removable, 27516" EACH $0.200 100% PCW
Sticker, paper, removable, 3"x3.5" EACH $0.200 100% PCW Sticker, paper, removable, 4"x4" EACH $0.408 100% PCW
Table Cloths 4'x 30" EACH $103.020
Table Cloths 4' × 36" EACH $131.020
Table Cloths 6'x 30" EACH $124.520
Table Cloths 6'x 36" EACH $156.620
Table Cloths 8' × 30" EACH $144.900
Table Cloths 8'x 36" EACH $188.220
•
Utilities Door Hanger, full color, 10mil polyester 3.5" x 5.5" EACH $0.858 Utilities Door Hanger, black and white, Stock 80, uncoated 4.25" × 11" EACH 50.200 Vinyl banners 4X10 EACH $100.000
this is a minimum, see estimate for discounted
Mailing Service Charge (per drop) LUMP SUM $190.000 rates per volume this is 30%; system does not permit percent
Mark-up (for additional items not listed) PERCENTAGE 30% values, only dollar values All pricing is based on standard turnaround times of 1-3 business days for short run items.

Rush services are typically free, depending on project scope and volume. Most small- volume jobs are completed same or next day at listed prices. If rush fees apply, clients will be notified, with charges capped at a 25% markup based on workload and project details.

All stocks are FSC Certified. PCW paper stocks contain 10-100% postconsumer waste.

Recycled content is unavailable for vinyl banners, polyester, and table throw fabric.

All invoices are due and payable within thirty (30) calendar days from the date of the invoice ("Net 30). •
EXHIBIT "C"

KEY PERSONNEL
Sam Tracy

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