1 SERVICES AGREEMENT SERVICE FIRST Annual Swimming Pool Maintenance Services – RFP No. 2466On this _____ day of _______________, 20___, the CITY OF RIVERSIDE, a California charter city and municipal corporation (“City”), and SERVICE FIRST, a California corporation (“Contractor”), mutually agree as follows: 1. Scope of Services. Contractor shall furnish all labor, materials and equipment for and perform the work of Annual Swimming Pool Maintenance Services – RFP No. 2466 (“Services”). Contractor shall perform the Services in accordance with the provisions and requirements of the Scope of Services attached hereto as Exhibit “A” and incorporated herein by reference. 2. Term. This Agreement shall be in effect from January 1, 2026, through December 31, 2027, unless otherwise terminated pursuant to the provisions herein. The term may be extended for an additional three (3) year period, upon mutual written agreement of the parties. 3. Compensation. City shall pay Contractor for the performance of the Services during the initial term of this Agreement a Contract Price not to exceed Five Hundred Eighty-Four Thousand Five Hundred Sixty Dollars ($584,560.00), unless an increase is agreed to by the parties. City shall pay Contractor for Services performed to City’s satisfaction on a monthly basis in accordance with the provisions of the Compensation Schedule attached hereto as Exhibit “B” and incorporated herein by this reference. If the term of the Agreement is extended, Contractor’s compensation for the extended term shall be mutually agreed upon in writing by the parties. 4. General Compliance with Laws. Contractor shall keep fully informed of federal, state and local laws and ordinances and regulations which in any manner affect those employed by Contractor, or in any way affect the performance of Services by Contractor pursuant to this Agreement. Contractor shall at all times observe and comply with all such laws, ordinances and regulations, and shall be solely responsible for any failure to comply with all applicable laws, ordinances and regulations. 5. Business Tax Certificate. As a condition of this Agreement, Contractor shall secure a business tax certificate to operate in the City of Riverside pursuant to Chapter 5.04 of the Riverside Municipal Code, and shall also secure any other licenses or permits which may be required. 6. Business Tax and Penalties. Contractor acknowledges and agrees that with respect to any business tax or penalties thereon, utility charges, invoiced fee or other debt which is owed, or which becomes owed, by Contractor to City, City reserves the right to withhold and offset said amounts from any payments, refunds or reimbursements owed by City to Contractor under the Agreement. Notice of such withholding and offset shall promptly be given to Contractor by City in writing. In the event of a dispute as to the amount owed or whether such amount is owed to City, 2 City will hold such disputed amount until either the appropriate appeal process has been completed or until the dispute has been resolved. 7. Personnel. Contractor shall furnish all personnel necessary to perform the Services and shall be responsible for their performance and compensation. The key personnel are listed in Exhibit “C,” attached hereto and incorporated herein by reference. Contractor shall furnish qualified personnel to perform the Services. 8. Assignment and Subcontracting. Neither party shall assign any right, interest, or obligation in or under this Agreement to any other entity without prior written consent of the other party. In any event, no assignment shall be made unless the assignee expressly assumes the obligations of assignor under this Agreement, in a writing satisfactory to the parties. Contractor acknowledges that any assignment may, at the City’s sole discretion, require City Manager and/or City Council approval. Contractor shall not subcontract any portion of the work required by this Agreement without prior written approval by the responsible City Contract Administrator. Subcontracts, if any, shall contain a provision making them subject to all provisions stipulated in this Agreement, including without limitation, the insurance obligations set forth in Section 11. The Contractor acknowledges and agrees that the City is an intended beneficiary of any work performed by any subcontractor for purposes of establishing a duty of care between any subcontractor and the City. 9. Independent Contractor. In the performance of this Agreement, Contractor, and Contractor’s employees, subcontractors and agents, shall act in an independent capacity as independent contractors, and not as officers or employees of the City of Riverside. Contractor acknowledges and agrees that the City has no obligation to pay or withhold state or federal taxes or to provide workers’ compensation or unemployment insurance to Contractor, or to Contractor’s employees, subcontractors and agents. Contractor, as an independent contractor, shall be responsible for any and all taxes that apply to Contractor as an employer. 10. Indemnification. Except as to the sole negligence or willful misconduct of the City, Contractor shall indemnify and hold harmless the City, and the City’s employees, officers, managers, agents and council members from any liability, claim, damage or action whatsoever, to the extent it is based or asserted upon any wrongful act or omission of Contractor, its officers, employees, subcontractors, agents or representatives, or arises out of or in any way relates to this agreementincluding but not limited to property damage, bodily injury, or death. Contractor shall defend, at its sole cost and expense, including but not limited to attorney fees, cost of investigation, defense and settlement or awards, the City and the City’s employees, officers, managers, agents and council members in any such action or claim. With respect to any action or claim subject to indemnification herein by Contractor, Contractor shall, at its sole cost, have the right to use counsel of its own choice and shall have the right to adjust, settle, or compromise any such action or claim without the prior consent of City; provided, however, that any such adjustment, settlement or compromise in no manner whatsoever limits or circumscribes Contractor’s indemnification of City. Contractor’s obligations hereunder shall be satisfied when Contractor has provided to City the appropriate form of dismissal (or similar document) relieving the City from any liability for the action or claim involved. The specified insurance limits required in this Agreement shall in no way limit or circumscribe Contractor’s obligations to indemnify and hold harmless the City. 3 11.Insurance. 11.1 General Provisions. Prior to the City’s execution of this Agreement, Contractor shall provide satisfactory evidence of, and shall thereafter maintain during the term of this Agreement, such insurance policies and coverages in the types, limits, forms and ratings required herein. The rating and required insurance policies and coverages may be modified in writing by the City’s Risk Manager or City Attorney, or a designee, unless such modification is prohibited by law. 11.1.1 Limitations. These minimum amounts of coverage shall not constitute any limitation or cap on Contractor’s indemnification obligations under Section 10 hereof. 11.1.2 Ratings. Any insurance policy or coverage provided by Contractoror subcontractors as required by this Agreement shall be deemed inadequate and a material breach of this Agreement, unless such policy or coverage is issued by insurance companies authorized to transact insurance business in the State of California with a policy holder’s rating of A or higher and a Financial Class of VII or higher. 11.1.3 Cancellation. The policies shall not be canceled unless thirty (30) days’ prior written notification of intended cancellation has been given to City by certified or registered mail, postage prepaid. 11.1.4 Adequacy. The City, its officers, employees and agents make no representation that the types or limits of insurance specified to be carried by Contractor pursuant to this Agreement are adequate to protect Contractor. If Contractor believes that any required insurance coverage is inadequate, Contractor will obtain such additional insurance coverage as Contractordeems adequate, at Contractor’s sole expense. 11.2 Workers’ Compensation Insurance. By executing this Agreement, Contractor certifies that Contractor is aware of and will comply with Section 3700 of the Labor Code of the State of California requiring every employer to be insured against liability for workers’ compensation, or to undertake self-insurance before commencing any of the work. Contractor shall carry the insurance or provide for self-insurance required by California law to protect said Contractorfrom claims under the Workers’ Compensation Act. Prior to City’s execution of this Agreement, Contractor shall file with City either 1) a certificate of insurance showing that such insurance is in effect, or that Contractor is self-insured for such coverage, or 2) a certified statement that Contractorhas no employees, and acknowledging that if Contractor does employ any person, the necessary certificate of insurance will immediately be filed with City. Any certificate filed with City shall provide that City will be given ten (10) days’ prior written notice before modification or cancellation thereof. 11.3 Commercial General Liability and Automobile Insurance. Prior to City’s execution of this Agreement, Contractor shall obtain, and shall thereafter maintain during the term of this Agreement, commercial general liability insurance and automobile liability insurance as required to insure Contractor against damages for personal injury, including accidental death, as well as from claims for property damage, which may arise from or which may concern operations by 4 anyone directly or indirectly employed by, connected with, or acting for or on behalf of Contractor. The City, and its officers, employees and agents, shall be named as additional insureds under the Contractor’s insurance policies. 11.3.1 Contractor’s commercial general liability insurance policy shall cover both bodily injury (including death) and property damage (including, but not limited to, premises operations liability, products-completed operations liability, independent contractor’s liability, personal injury liability, and contractual liability) in an amount not less than $1,000,000 per occurrence and a general aggregate limit in the amount of not less than $2,000,000. 11.3.2 Contractor’s automobile liability policy shall cover both bodily injury and property damage in an amount not less than $1,000,000 per occurrence and an aggregate limit of not less than $1,000,000. All of Contractor’s automobile and/or commercial general liability insurance policies shall cover all vehicles used in connection with Contractor’s performance of this Agreement, which vehicles shall include, but are not limited to, Contractor owned vehicles, Contractor leased vehicles, Contractor’s employee vehicles, non-Contractor owned vehicles and hired vehicles. 11.3.3 Prior to City’s execution of this Agreement, copies of insurance policies or original certificates along with additional insured endorsements acceptable to the City evidencing the coverage required by this Agreement, for both commercial general and automobile liability insurance, shall be filed with City and shall include the City and its officers, employees and agents, as additional insureds. Said policies shall be in the usual form of commercial general and automobile liability insurance policies, but shall include the following provisions: It is agreed that the City of Riverside, and its officers, employees and agents, are added as additional insureds under this policy, solely for work done by and on behalf of the named insured for the City of Riverside. 11.3.4 The insurance policy or policies shall also comply with the following provisions: a. If the policy is written on a claims made basis, the certificate should so specify and the policy must continue in force for one year after completion of the services. The retroactive date of coverage must also be listed. b. The policy shall specify that the insurance provided by Contractor will be considered primary and not contributory to any other insurance available to the City and Endorsement No. CG 20010413 shall be provided to the City. 12. Termination. City shall have the right to terminate any or all of Contractor’s Services and work covered by this Agreement at any time upon thirty (30) calendar days’ written notice to Contractor. In the event of such termination, Contractor shall submit Contractor’s final written statement of the amount of services provided as of the date of such termination for payment by the City. 5 Notwithstanding the foregoing, the City may terminate Contractor’s performance of this Agreement upon five (5) calendar days’ written notice if: (1) Contractor fails to promptly begin performance of the Services; (2) Contractor fails to perform the Services; (3) Contractor discontinues performance of the Services; (4) Contractor fails to make payment to employees in accordance with applicable law; (5) Contractor disregards laws, ordinances, or rules, regulations, or orders of a public authority having jurisdiction; (6) Contractor otherwise is guilty of breach of a provision of this Agreement; (7) Contractor becomes insolvent, is adjudicated bankrupt, or makes a general assignment for the benefit of creditors and fails to provide City with adequate assurances of Contractor’s ability to satisfy its contractual obligations. (8) A receiver, trustee, or other judicial officer shall not have any right, title, or interest in or to this Agreement. Upon that person’s appointment, City has, at its option and sole discretion, the right to immediately cancel the Agreement and declare it null and void. 13.Non-Discrimination. During Contractor’s performance of this Agreement, Contractor shall not discriminate on the grounds of race, religious creed, color, national origin, ancestry, age, physical disability, mental disability, medical condition including the medical condition of Acquired Immune Deficiency Syndrome (AIDS) or any condition related thereto, marital status, gender, gender identity, genetic information, gender expression, sex or sexual orientation, military and veteran status, in the selection and retention of employees and subcontractors and the procurement of materials and equipment, except as provided in Section 12940 of the California Government Code. Further, Contractor agrees to conform to the requirements of the Americans with Disabilities Act in the performance of this Agreement. 14.City’s Right to Employ Other Consultants/Contractors. City reserves the right to employ other Contractors in connection with the Services. If the City is required to employ another contractor to complete Contractor’s work, due to the failure of the Contractor to perform, or due to the breach of any of the provisions of this Agreement, the City reserves the right to seek reimbursement from Contractor. 15. Conflict of Interest. Contractor, for itself and on behalf of the individuals listed in Exhibit “C”, represents and warrants that by the execution of this Agreement, they have no interest, present or contemplated, affected by the above-described Services. Contractor further 6 warrants that neither Contractor, nor the individuals listed in Exhibit “C” have any real property, business interests or income interests that will be affected by this project or, alternatively, that Contractor will file with the City an affidavit disclosing any such interest. 16.Solicitation. Contractor warrants that Contractor has not employed or retained any person or agency to solicit or secure this Agreement, nor has it entered into any agreement or understanding for a commission, percentage, brokerage, or contingent fee to be paid to secure this Agreement. For breach of this warranty, City shall have the right to terminate this Agreement without liability and pay Contractor only for the value of work Contractor has actually performed, or, in its sole discretion, to deduct from the Agreement price or otherwise recover from Contractor the full amount of such commission, percentage, brokerage or commission fee. The remedies specified in this section shall be in addition to and not in lieu of those remedies otherwise specified in this Agreement.17.Prevailing Wage. If applicable, pursuant to Section 1771 of the California Labor Code, Contractors are required to pay the general prevailing rates of per diem wages, overtime and holiday wages as determined by the Director of the Department of Industrial Relations and implemented by Resolution No. 13346 of the City Council of the City of Riverside. The Director’s determination of prevailing wage rates is available on-line at www.dir.ca.gov/dlsr/DPreWageDetermination.htm, and is referred to and made a part hereof as though fully set forth herein. Contractor is aware of and stipulates that Contractor will also comply with California Labor Code Sections 1725.5 and 1771.1 requiring all general contractors and subcontractors to be registered with DIR, when applicable. Registration can be accomplished through the DIR website by using this link: http://www.dir.ca.gov/Public-Works/PublicWorks.html. 18.Notices. Service of any notices, bills, invoices or other documents required or permitted under this Agreement shall be sufficient if sent by one party to the other by United States mail, postage prepaid and addressed as follows: To CityTo ContractorParks, Recreation & Community Services DepartmentCity of Riverside Attn: Vanessa Mayne 3900 Main Street Riverside, CA 92522Service First Attn: Rich Rohr2510 N. Grand Ave., Ste. 110Santa Ana, CA 92705 19.Venue. Any action at law or in equity brought by either of the parties hereto for the purpose of enforcing a right or rights provided for by this Agreement shall be tried in the Superior Court of California, County of Riverside and the parties hereby waive all provisions of law providing for a change of venue in such proceedings to any other county. 20.Waiver. No action or failure to act by the City shall constitute a waiver of any right or duty afforded City under this Agreement, nor shall any action or failure to act constitute 7 an approval of or acquiescence in any breach thereunder, except as may be specifically provided in this Agreement or as may be agreed in writing. 21.Severability. Each provision, term, condition, covenant and/or restriction, in whole and in part, in this Agreement shall be considered severable. In the event any provision, term, condition, covenant and/or restriction, in whole and/or in part, in this Agreement is declared invalid, unconstitutional, or void for any reason, such provision or part thereof shall be severed from this Agreement and shall not affect any other provision, term, condition, covenant and/or restriction of this Agreement and the remainder of the Agreement shall continue in full force and effect. 22.Amendments. This Agreement may be modified or amended only by a written agreement and/or change order executed by the Contractor and City. 23.Authority. The individuals executing this Agreement and the instruments referenced herein on behalf of Contractor each represent and warrant that they have the legal power, right and actual authority to bind Contractor to the terms and conditions hereof and thereof. 24.Entire Agreement. This Agreement constitutes the final, complete, and exclusive statement of the terms of the agreement between the parties pertaining to the subject matter of this Agreement, and supersedes all prior and contemporaneous understandings or agreements of the parties. Neither party has been induced to enter into this Agreement by, and neither party is relying on, any representation or warranty outside those expressly set forth in this Agreement. 25.Digital and Counterpart Signatures. Each party to this Agreement intends and agrees to the use of digital signatures that meet the requirements of the California Uniform Electronic Transactions Act (Civil Code §§ 1633.1, et seq.), California Government Code § 16.5, and California Code of Regulations Title 2 Division 7 Chapter 10, to execute this Agreement. The parties further agree that the digital signatures of the parties included in this Agreement are intended to authenticate this writing and to have the same force and effect as manual signatures for purposes of validity, enforceability, and admissibility. For purposes of this section, a “digital signature” is defined in subdivision (d) of Section 16.5 of the Government Code and is a type of “electronic signature” as defined in subdivision (h) of Section 1633.2 of the Civil Code. This Agreement may be executed in any number of counterparts, each of which will be an original, but all of which together will constitute one instrument. Each certified or authenticated electronic copy of an encrypted digital signature shall be deemed a duplicate original, constituting one and the same instrument and shall be binding on the parties hereto. 26.Interpretation. City and Contractor acknowledge and agree that this Agreement is the product of mutual arms-length negotiations and accordingly, the rule of construction, which provides that the ambiguities in a document shall be construed against the drafter of that document, shall have no application to the interpretation and enforcement of this Agreement. 26.1 Titles and captions are for convenience of reference only and do not define, describe or limit the scope or the intent of the Agreement or any of its terms. Reference to section numbers, are to sections in the Agreement unless expressly stated otherwise. 8 26.2 This Agreement shall be governed by and construed in accordance with the laws of the State of California in effect at the time of the execution of this Agreement. 26.3 In the event of a conflict between the body of this Agreement and Exhibit “A” - Scope of Services hereto, the terms contained in Exhibit “A” shall be controlling. 27.Exhibits. The following exhibits attached hereto are incorporated herein to this Agreement by this reference:Exhibit “A” - Scope of ServicesExhibit “B” - Compensation Exhibit “C” - Key Personnel[SIGNATURES ON FOLLOWING PAGE] 9 IN WITNESS WHEREOF the parties hereto have caused this Agreement to be executed the day and year first above written.SERVICE FIRST, a California corporationBy: ___________________________Print Name: ____________________Title: _________________________andBy: ___________________________Print Name: ____________________Title: __________________________ CA #312249 ALB/jv 09/30/25
CITY OF RIVERSIDE,a California charter city and municipalcorporationBy:_________________________________Mike FutrellCity ManagerAttest:_______________________________Donesia GauseCity ClerkCertified as to Availability of Funds:By:_________________________________Chief Financial OfficerAPPROVED AS TO FORM:By:___________________________Anthony L. BeaumonSenior Deputy City Attorney
EXHIBIT “A”SCOPE OF SERVICES
RFP No. 2466EXHIBIT AScope of Services1. GeneralThe basic service obligations of the contractor shall include, but not be limited to, the following:Vacuum poolClean pool tiles, pump strainers, and basket strainersBrush pool plasterClean back-wash filtersTest pool water chemistry (i.e. chlorine, pH, alkalinity, calcium hardness, etc.)Maintain water levels (i.e. fill and/or drain)Pool start upChemical treatmentClean pool deck and pump roomPool equipment inspectionTesting/replacement of pool lamps2. Locations3. Hours of OperationMaintenance Requirements:oAll maintenance must be completed before 4:00 p.m.Summer Swim Season (May August):oMaintenance required six (6) days a week (Monday through Saturday or Sunday) for all pools. 2)PARK/POOL SITEADDRESS (CROSS STREET)SIZEArlington Park Pool3860 Van Buren Blvd. (Magnolia)123,000 gallonsBobby Bonds Sports Complex- Sippy Woodhead Pool2060 University Avenue (Kansas)665,000 gallonsHunt Park Pool4015 Jackson Street (Garfield)182,000 gallonsIslander Park Pool- Wading Pool3794 Mt. Vernon (Box Springs)184,000 gallons4,000 gallonsReid Park Pool701 North Orange Street (Columbia)220,000 gallonsShamel Park Pool- Wading Pool3650 Arlington Avenue (Brockton)200,000 gallons3,000 gallonsVillegas Park Pool- Wading Pool7240 Marguerita Avenue (Esperanza)88,200 gallons4,000 gallonsWhite Park Fountain3936 Chestnut Street3,000 gallons RFP No. 2466oMaintenance for weekends is typically required for 20 weekends (either Saturday or Sunday).Spring & Fall Transition (May & September): oMaintenance for Islander Pool will occur Monday through Friday, as these months are primarily utilized for school district rentals.Off-Season (September April):oMaintenance required three (3) days a week (Monday, Wednesday, Friday) for Reid and Villegas Pools.oMaintenance required five (5) days a week (Monday through Friday) for Hunt, Shamel, and Sippy Woodhead Pools.oMaintenance required twice (2) a week (Tuesday and Friday) for Arlington and Islander Pools.Additional Considerations for agreement amendments:oHeated pools may be added to the maintenance schedule for year-round programming as needed.Additional Agreements info - Notification for Pump System Maintenance:oIf maintenance on the pump system is required during operational hours, the contractor must notify staff in advance. Staff will ensure the pool is vacated until the contractor provides clearance to resume operations.White Park FountainoThree times per week (Year Round)Exceptions may be made to normal work hours where incidence of use may be too great during the specified hours to allow for proper maintenance. The City may grant, on an individual basis, permission to perform maintenance at other hours. No maintenance functions that generate excessive noise shall be `commenced before 7:00 a.m.4. Water Treatment ChemicalsContractor will be responsible for supplying all chemicals needed to maintain proper water balance. To the extent possible, chemicals shall be supplied in liquid bulk form and stored in the equipment tanks on site.The following chemicals shall be used:Acid: 31.44% hydrochloric acidChlorine: 12.5% sodium hypochloriteCalcium Chloride: powder formSodium Hydroxide: caustic soda 50%Sodium BicarbonateSafety Data Sheets (SDS) must be kept at each pool site and be available for inspection at all times throughout the term of the contract. Personal Protection Equipment (PPE) shall Cyanuric acid may be used at the pools, however levels shall stay between 10 15 ppm.
RFP No. 2466The Contractor shall submit a list of all chemicals and quantities that will be stored at each pool site to the Parks Superintendent upon request. No more than a two (2) weeks supply of chemicals will be allowed at any pool site at any given time, unless otherwise authorized by the Parks Superintendent.5. Water Balance Contractor shall be responsible for proper calibration of equipment in order to ensure proper water chemistry balance. Water chemistry shall be maintained within the following parameters:pH level between 7.4 - 7.6;Alkalinity level between 80 - 120 ppm;Calcium hardness level between 200 400 ppm;Chlorine level between 4.06.0 ppm; andTotal dissolved solids level between 300 2,300 ppm.6. Equipment Contractor shall be responsible for maintaining all pool equipment in proper working order at all times. Contractor will be responsible for all minor equipment repairs, including but not limited to, replacement and/or cleaning of PVC fittings, foot valves, self-priming valves, and chemical feed lines. Contractor shall perform pool light inspections to ensure the fixtures are secured properly to the wall and the lights are operational. Re-securing fixtures to pool walls and replacing lamps shall be completed by the Contractor. Replacement of lamps and fixtures will be considered by the City as extra work.If maintenance on the pump system is required during operational hours, the contractor must notify the City in advance. The City will ensure the pool is vacated until the contractor provides clearance to resume operations.7. Pool Start upContractor shall be required to test domestic water supply and make appropriate chemical adjustments (i.e. sequestering agents) in order to ensure proper water chemistry balance.8. Trained Personal Contractor shall provide personnel fully trained in all phases of swimming pool maintenance, including water chemical treatment, controller programming (Strantrol, Acu-Trol, and Aquasol) and chemical pump calibration. All Supervisors shall be Certified Pool Operators and/or Aquatics Facilities Operators. Proof of certification shall be provided to City upon request.
RFP No. 2466Employees that work, repair or services associated with boilers or heaters must be Raypak certified prior to execution of agreement, this is to ensure the equipment warranty is maintained.9. Reports Daily and monthly reports shall be maintained at each pool site. The daily report shall include chemical analysis of the pool (controller and manual), filter readings, and flow readings. The monthly report shall include a complete chemical analysis of the pool (free chlorine, combined chlorine and total chlorine), pump room equipment inspection, pool deck equipment inspection, and a list of all minor maintenance repairs. All reports shall be in a form acceptable to the Parks Superintendent.10. Revised Schedule After start of the Work, the Contractor shall submit revised pool maintenance schedules not later than the 1st day of each month thereafter until completion of theContract.The revised schedules should show any significant changes in activities since submission of the previous schedule with revised projections of progress and upcoming seasonal periodic work.
EXHIBIT “B” COMPENSATION
EXHIBIT “C”KEY PERSONNEL