Cities Index.
Agreement

Riverside City Council
January 27, 2026

Document
Agreement
Meeting
January 27, 2026
Body
Riverside City Council
Original file
1.5 MB
Text extracted from the city's file for reading and search. Open the original on riversideca.legistar1.com. That file is the official record.

FIRST AMENDMENT TO MASTER AGREEMENT

ECOLANE USA INC
Web-Based, Hosted Scheduling Software and Video Surveillance System for Paratransit Service
This FIRST AMENDMENT TO MASTER AGREEMENT ("First Amendment") is made and entered into this

RECITALS
WHEREAS, on August 29, 2024, City and Customer entered into that certain Master Agreement ("Agreement"') for a Web-Based, Hosted Scheduling Software and Video Surveillance System for Paratransit Service, with compensation in the amount of not to exceed Five Hundred Forty-Nine Thousand Three Hundred Eight Dollars and Fifty Cents ($549,308.50); and WHEREAS, City and Customer desire to amend the Scope of Work to include additional services; and
WHEREAS, City and Customer desire to increase compensation in the amount of not to exceed Forty-Eight Thousand Seven Hundred Ninety-Eight Dollars and Eighty Cents ($48,798.80) for the first year and Thirty-One Thousand Two Hundred and Ninety-Eight Dollars and Eighty Cents ($31,298.80) per annum thereafter for the additional services and Ten Thousand Dollars ($10,000.00) for optional training as needed, per annum.

NOW, THEREFORE, in consideration of the foregoing recitals, which are incorporated herein by this reference, City and Customer mutually agree as follows:

Exhibit A is hereby amended by adding the additional services and compensation set forth in the Quotes attached hereto as Exhibit "A-1" and incorporated herein by this reference.

2. All terms and conditions of the Agreement not inconsistent herewith shall remain in full force and effect and are hereby incorporated by reference into this First Amendment as though set forth in full herein.
[SIGNATURES ON FOLLOWING PAGE.]
IN WITNESS WHEREOF, the parties hereto have caused this First Amendment to be executed the day and year first above written.

CITY OF RIVERSIDE, a California charter ECOLANE USA INC, a Delaware corporation city and municipal corporation authorized to do business in California By:

City Manager Print Name: Adam Fox
Title: President
(Signature of Board Chair, President, or Vice
ATTEST: President)
By: and
City Clerk
CERTIFIED AS TO AVAILABILITY OF By: James Haok
FUNDS: Print Name: James Hajek
Title: CFO
(Signature of Secretary, Assistant Secretary, CFO,
By: Jules Nemes Treasurer, or Assistant Treasurer)
Chief Financial Officer
APPROVED AS TO FORM:

By: Jack Lie
Assistant City Attorney
312017 sw 12/29/25
2 EXHIBIT "A-1"

SCOPE OF SERVICES
Til Ecolane Quote
Ecolane
940 West Valley Road Quote # 375 v4
Wayne, PA 19087 Date 2024/12/10
United States
Expires 2024/12/31
T: 844-326-5263
Contact Tommy Jack
Prepared for City of Riverside
Randy Barragan
3900 Main St
Riverside, CA 92501
United States ACCEPT QUOTE
T: (951) 351-6141
E: [email protected]
5 yr SaaS - IVR/SMS
Value Adds
Year 1 Fees
Item Qty Price Total
INTERACTIVE Additional call flow license 1 $5,000.00 $5,000.00+ Night before or day-of service arrival notifications
INTERACTIVE Setup costs and licenses 1 $7,500.00 $7,500.00t Includes 1 call flow (night before or day-of service arrival notifications) and web-based call flow reports
INTERACTIVE Spanish language option 1 $5,000.00 $5,000.00+ Total Licenses and
Professional Services $17,500.00 USD
for Year 1
Ongoing Annual Fees
Item Qty Price Total
5yr SaaS INTERACTIVE 1 $20,122.00 $20,122.00
Use an Interactive Voice Response system to automatically call your riders to remind them $13,079.30+ of their trip and let them cancel, without ever having to bother your call center. Requires third-party licensing and setup costs for one call flow. Additional charges required to cover monthly IVR call costs with committment estimates based on trip volume. 35% Item Discount ($7,042.70)
INTERACTIVE Monthly IVR Costs, Annualized 1 $11,700.00 $11,700.00t Customer responsible for overages set at $0.044/min, allotted 14,500 minutes/month, which is based upon # of trips performed weekly
Ecolane - Quote # 375 v4 214
M Ecolane Quote
Item Qty Price Total
5yr Saas NOTIFY 1 $10,030.00 $10,030.00
$6,519.50+
Text Messaging Arrival Notification License. (10,000 SMS text messages included) 35% Item Discount ($3,510.50)
* Non-taxable item
Ongoing Annual Fees
Subtotal $41,852.00
Please contact us if you have any questions.

Discount ($10,553.20)
Annual Recurring $31,298.80 USD
Total After Year 1
Year 1 Fees $17,500.00
Ongoing Annual Fees $41,852.00*
due Year 1
Discount ($10,553.20)
Total due Year 1 $48,798.80 USD
* Recurring fees billed Ongoing Annual Fees with 1 upfront payments).

ACCEPT QUOTE
Cost Breakdown
Category Year 1 Fees Ongoing Annual Fees
Value Added Items / 5 yr Saas $30,152.00
Non-Recurring Items $17,500.00
Recurring Items - $11,700.00
Discount - ($10,553.20)
Total $17,500.00 USD $31,298.80 USD
Quote Attachments
A Master_Agreement -_Ecolane.pdf (230 KB)
Year 1 price includes initial licensing, year 1 maintenance, and professional services; annual maintenance is paid in years 2, 3, 4, 5.

Payment Terms: 75% due at system set up, 20% due at completion of training, 5% due at system acceptance. Annual due 1 year from contract Additional Terms:

Implementation/Training Assumes 8 hrs. per day on-site excluding weekends and holidays.

All prices are in US dollars. All applicable sales/use taxes are additional and payment of such is the sole responsibility of the prime contractor.

Ecolane - Quote # 375 v4 3/4
MY Ecolane Quote
Prime contractors may purchase tablets and airtime through a cellular provider. Prices for tablets range from $0 to $499 depending on carrier.

Please coordinate your cellular provider/tablets with Ecolane prior to ordering hardware.

Upgrade and webinar training is included for upgrades; additional on-site or new employee training is charged using Training day rates as applicable.
* Data plan does not include web browsing, etc. A 2GB data plan is more than sufficient for the Ecolane Touchscreen MDT Software and Navigation. The agency is responsible for the data plan and any overages unless otherwise noted.

Ecolane - Quote # 375 v4 4 / 4
10 Ecolane Quote
Ecolane
940 West Valley Road Quote# 792 v3
Wayne, PA 19087 Date 2025/05/15
United States
Expires 2025/06/30
T: 844-326-5263
Contact Misty Mansfield
Prepared for City of Riverside - Special Transit
Randy Barragan
8095 Lincoln Ave
Riverside, CA 92507 ACCEPT QUOTE
United States
T: (951) 351-6141
E: [email protected]
Training Package
Training & Professional Services
Year 1 Fees
Item Qty Price Total
Platinum Level Training Package 1 $10,000.00 $10,000.00 5 days of customized in-person training designed for agencies needs. Includes training server. Full agency training from drivers to reporting. Ecolane trainer will provide a schedule to accommodate agency training needs. This will cover multiple drivers, reservation, dispatch, scheduling, and reporting training sessions. Must be done on consecutive days.

Please contact us if you have any questions. Total Licenses and Professional Services $10,000.00 USD
for Year 1

ACCEPT QUOTE
Cost Breakdown
Category Year 1 Fees
Training & Implementation / Training $10,000.00
Total $10,000.00 USD
Quote Attachments
2 Master_Agreement_-_Ecolane.pdf (230 KB)
Payment Terms: 100% Year 1 due at signing (Net 30). The annual amount will be added to agencies total ARR and billed at same time annually based on the effective date of the contract.
*Year 2 will be prorated based on signing date if necessary Additional Terms:

Implementation/Training Assumes 8 hrs. per day on-site excluding weekends and holidays.

Ecolane - Quote # 792 v3 213
MEcolane Quote
All prices are in US dollars. All applicable sales/use taxes are additional and payment of such is the sole responsibility of the prime contractor. ime contractors may purchase tablets and airtime through a cellular provider. Prices for tablets range from $0 to $499 depending on carrier. Pleas ordinate vour cellular provider/tablets with Ecolane prior to ordering hardwar Upgrade and webinar training is included for upgrades; additional on-site or new employee training is charged using Training day rates as applicable. * Data plan does not include web browsing, etc. A 2GB data plan is more than sufficient for the Ecolane Touchscreen MDT Software and Navigation. The agency is responsible for the data plan and any overages unless otherwise noted.

Ecolane - Quote # 792 v3 3 / 3

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