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CITY COUNCIL RETREATCity CouncilFebruary 10, 2026
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CITY MANAGER’S OFFICEThe City Manager’s Office provides leadership, direction, and support to City departments in implementing the City Council’s strategic policies and priorities, promotes a City organization that is a customer and results focused in providing City services, improving quality of life, advancing economic prosperity, and promoting environmental stewardship. The City Manager’s Office champions policies to ensure a collaborative, transparent, and ethical workplace.
DEPARTMENT OVERVIEW1
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CITY MANAGER’S OFFICE•Partner with local art organizations to empower expanded arts and culture activities in the community. •Strengthen relationships with outside organizations.•Expand employee internal communications.•Improve data collection, analysis, and display.PRIORITIES & INITIATIVES FOR 2026 •Collaborate with the City Council to design and implement the 7th Floor floor plan•Collaborate with the City Council to advance ward specific priorities and initiatives•Coordinate across all City Departments to facilitate development, implementation, and alignment of departmental Book of Work RiversideCA.gov4
AIRPORTRiverside Airport is a 550-acre gem located in Southern California. As an FAA-designated Reliever airport with more than 200 based aircraft, a federal contract control tower, 6 flight schools, and an average 400 daily aircraft operations, Riverside Airport is on an upward trajectory with ever-expanding plans to guide the future of aviation in SoCal.DEPARTMENT OVERVIEW 3 4
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AIRPORT•Two FAA grants secured to fund Airport Pavement Management Plan ($105k) and Design of Runway 9/27 Erosion Control improvements ($284k).•New Manheim 18-acre land lease•Airport rebranding (logo, Riverside Airport name change, window graphics)•New airfield emergency generator installed•Terminal restroom renovations•Terminal exterior painting•Compass rose2025 KEY ACCOMPLISHMENTS RiversideCA.gov6
AIRPORT•Roof Replacements (Terminal Building and multiple aircraft hangars)•Install new airport marquee•Complete taxiway A rehabilitation project•2nd floor restroom renovation•Renovate former FAA Flight Service Station•Host 5th Annual Planes & Treats, 2nd Annual Aerospace Expo, Art Gala, LIFTPRIORITIES & INITIATIVES FOR 2026 5 6
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COMMUNITY AND ECONOMIC DEVELOPMENT
DEPARTMENT OVERVIEWCEDD is focused on:•Predictability, speed, and transparencyin development and permitting•Strategic revitalizationof corridors, districts, and catalytic sites•Business attraction, retention, and expansionacross priority industries•Safe, compliant, and well-maintained neighborhoods•Data-driven decision-making and accountabilityThrough initiatives like Streamline Riverside, One Stop Shop, and Riverside Realized, the Department is modernizing City processes, reducing barriers to entry, and positioning Riverside as a competitive, business-ready city.The Community & Economic Development Department (CEDD) advances Riverside’s economic prosperity, quality of life, and long-term resilience by aligning land use planning, development services, code enforcement, real property, and economic development into a coordinated, customer-focused system.
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COMMUNITY AND ECONOMIC DEVELOPMENT
2025 KEY ACCOMPLISHMENTSStreamlining Development & Improving Customer Experience•Continued implementation of Streamline Riversideand the One Stop Shop Refresh, improving predictability, coordination, and customer service across divisions•Expanded express permits, over-the-counter reviews, and self-certification pilotsto expedite qualifying residential and commercial projects•Modernized permitting systems and workflows, improving internal coordination and applicant experience7 8 1/29/2026
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COMMUNITY AND ECONOMIC DEVELOPMENT
2025 KEY ACCOMPLISHMENTSProtecting Neighborhoods & Public Safety•Removed 15,000+ signs from the public right-of-way, improving corridor appearance and safety•Strengthened nuisance abatement outcomes through coordinated partnerships with the Police Departmentand City Attorney’s Office, including complex vacant property cleanups and abatement warrants•Opened 10,415 Code Enforcement casesand closed 9,521 cases, demonstrating sustained capacity to respond to community concerns•Conducted 18,091 inspectionsto protect public health, safety, and neighborhood quality RiversideCA.gov10
COMMUNITY AND ECONOMIC DEVELOPMENT
2025 KEY ACCOMPLISHMENTS•Managed 550+ property inspections and management actions, including multi-family, low-income housing, City-owned, and Mills Act properties•Facilitated acquisition of 28 property interests from 13 property owners, supporting local, state, and federally funded infrastructure projects•Negotiated 120+ Right-of-Entry and Right-of-Way agreementsto advance critical capital projects•Generated $1.35M+ in total value, including $500K+ in City-owned property salesand $850K+ in lease and license revenue•Secured Caltrans Right-of-Way Certificationfor the Third Street Grade Separation Project, enabling construction bidding and awardManaging City Assets & Enabling Infrastructure9 10 1/29/2026
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COMMUNITY AND ECONOMIC DEVELOPMENT
2025 KEY ACCOMPLISHMENTSDriving Economic Growth & Elevating Riverside’s Profile•Launched the Economic Development Implementation Planwith 89 strategic actions, with the majority underway or completed•Launched a new award-winning brand for Economic Development •Delivered 241 business assistance consultationsand 65 business visits•Hosted national and international trade missions and conferences, including SelectUSA, ICSC Las Vegas, Ecomondo, and Riverside’s first international FDI mission to Japan and South Korea•Successfully attracted and advanced major employers including Ohmio, Hyundai Rotem, Green Power Motor, SPT, and Chaevi•Hosted the first Annual Aerospace Expowith 1,200+ attendees and 30+ vendors•Earned multiple national and statewide awards, including IEDC Gold & Silver Awards, CALED Merit Awards, and Red Tape to Red Carpet recognition•Expanded Riverside’s economic development brand, digital presence, and marketing reach, including a 542% increase in Instagram followersand a newsletter audience of 25,000+ subscribers RiversideCA.gov12
PRIORITIES & INITIATIVES FOR 2026COMMUNITY AND ECONOMIC DEVELOPMENT •Rebrand and relaunch the One Stop Shop to have a modernized development-friendly name•Explore options for permitting platform upgrade including service provider, transition plan and funding sources •Expand customer training program and explore customer experience enhancements •Expand Concierge + Ombudsmanfunctions and track timing for commercial/industrial/office projects•Implement OTC Plan Review Dayfor defined permit types and a supporting SOP•Advance Plan Check Self-Certificationpolicy options and pilot pathway•Implement ePlan single-file upload SOPand other process simplifications•Complete 2026 Building Code (CBSC) updatewith local amendments aligned to streamliningStreamline Riverside 2.011 12 1/29/2026
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PRIORITIES & INITIATIVES FOR 2026COMMUNITY AND ECONOMIC DEVELOPMENT Place-Based Implementation & Citywide Planning•Deliver General Plan 2026 milestones: scenario workshops, technical studies/element work, GPAC/CPAC cadence, and draft policy/program/map packages•Execute placemaking pilots(Ward 6/Ward 7) and advance corridor strategies(Arlington/Midtown/Downtown), including vacancy and reinvestment tools•Streamline Code: Omnibus Amendments focused on removing impediments and excessive review•Progress Housing Elementprograms (adaptive reuse, missing middle prototypes, faith-based toolkit, density transfer pilot for Council consideration) RiversideCA.gov14
PRIORITIES & INITIATIVES FOR 2026COMMUNITY AND ECONOMIC DEVELOPMENT •Faith Based Housing•Density Transfer Program•Recession Relief Package•Hotel Feasibility Study•UCR Arena Study•Performing Arts Center Study•CBU Campus ImprovementPlanning for the Future13 14 1/29/2026
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PRIORITIES & INITIATIVES FOR 2026COMMUNITY AND ECONOMIC DEVELOPMENT •Riverside Alive –Complete Negotiations Q2 2026, Entitlement Process Begins 2026•Adventure Sports Resorts– Complete Negotiations Q2 2026, Entitlement Process Begins Q3 2026•Sports and Entertainment District -Complete Negotiations Q2 2026, Entitlement Process Q3 2026•Garage 8 RFP– select partner Q2 2026•Convention Center Expansion- RFP Q3 for design-bid-build team•Pelissier Ranch ENA – select partner 2026•Billboard Agreement Policy – 2026•Retail Cannabis Operations – 2026•Cannabis Testing Lab Operations – 2026•Fire Station 1 – 2026•Student Housing – 2026•Police Headquarters - 2026Key Development Projects RiversideCA.gov16
PRIORITIES & INITIATIVES FOR 2026COMMUNITY AND ECONOMIC DEVELOPMENT •Deliver General Plan 2026 milestones: land use scenario workshops, technical studies/element work, GPAC/CPAC cadence, and draft policy/program/map packages•Execute placemaking pilots:5 Pointes (Ward 6/Ward 7), University Avenue, Metrolink Station and Midtown BID, including vacancy and reinvestment tools•Progress Housing Elementprograms (adaptive reuse, missing middle prototypes, faith-based toolkit, density transfer pilot for Council consideration)•Food truck, vendor and policy review •Explore additional implementation of drones for code compliance uses Neighborhood Quality, Safety & Compliance15 16 1/29/2026
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PRIORITIES & INITIATIVES FOR 2026COMMUNITY AND ECONOMIC DEVELOPMENT Economic Development Delivery & City Profile•Complete the IEDC Accredited Economic Development Organization assessment and interview process to become the third accredited California EDO •Execute Riverside Realizedand the 2026 national/international conference including hosting the 2026 SelectUSESpinoff Event in Riverside •Launch/expand ED digital presence(new standalone website, LinkedIn) and brand/collateral platform for areas of excellence•Grow business attraction, retention and small business support programs across all wards•Pursue additional award recognitions•Finalize a book of work for each Area of Excellence with workforce development implementation measures included •Pursue additional opportunities for regional funding RiversideCA.gov18
PRIORITIES & INITIATIVES FOR 2026COMMUNITY AND ECONOMIC DEVELOPMENT City Assets, Real Property & Successor Agency•Advance Cal Towerstrategy and ground-floor activation opportunities•Improve City property disposition/activation tools(property dashboard, marketing refresh)•Continue Successor Agency disposition pathway toward the December 2026deadline17 18 1/29/2026
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FINANCEThe Finance Department serves as the steward of the City’s financial resources, overseeing revenues, expenditures, investments, purchasing, accounting, budgeting, and debt management. The Department ensures the security of City assets while providing accurate, timely, and transparent financial informationto support effective decision-making and the delivery of municipal services. Through dependable and efficient financial services, the Finance Department supports City departments, residents, and the local business community,maintaining high standards of fiscal accountability and professional excellence.
DEPARTMENT OVERVIEW
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FINANCE•Completed acomprehensive update to development fees, the first in more than ten years.•TheBusiness Tax Discovery Program generated more than $1 million in new revenues.•Facilitated the formation of the Sagecrest Community Facility Districtto support costs of the housing development and generate ongoing revenues.•Established an interdepartmental Risk Management Working Groupto develop strategies for reducing the City's overall liability and fostering a culture of organizational safety.•Refinanced $139 million in sewer revenue bonds, generating more than $21M in savings.•Received multiple prestigious awards for excellence in financial practices and transparency: Government Finance Officers Association, California Society of Municipal Finance Officers, and National Procurement Institute. 2025 KEY ACCOMPLISHMENTS19
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FINANCE•Strategic Procurement and Contract Management Reform Project:Enhance the City's procurement and contract management processes.•Local Vender Preference (LVP) Program Enhancement: Lower barriers to entry, streamline participation processes, and increase opportunities for local vendors.•Disadvantaged Business Enterprise (DBE) Program Enhancement: Expand equitable procurement opportunities, increase participation, and strengthen community engagement.•ERP System Replacement:Modernize processes and improve service delivery.•Optimize Central Stores Operations:Streamline inventory and distribution functions, improve operational efficiency, and ensure timely, reliable, and high-quality service.•Development Impact Fee Studies:Develop updated and new fee proposal recommendations.•P-Card Compliance and Efficiency Project:Implement Phase 1 (Compliance) to ensure effective and accountable use of funds.•New Special Districts: Facilitate the research and creation of special districts.PRIORITIES & INITIATIVES FOR 2026 RiversideCA.gov22
FIREThe Riverside Fire Department’s 2025 overview reflects a continued commitment to protecting life, property, and the environment through progressive, all-hazard emergency response, public education, and safety programs. Supported by 14 fire stations, the Department enhanced service delivery through Tiered EMS Dispatch, expanded arson investigation capabilities, and a highly active Office of Emergency Management coordinating EOC activations and hazard mitigation planning, while Fire Prevention completed thousands of life-safety and hazardous materials inspections. The Department maintained the Centers for Public Safety Excellence accreditation and a Class 1 ISO rating; the Department continues to advance its vision of being a world-class leader in professional fire-rescue and life-safety services.
DEPARTMENT OVERVIEW21
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FIRE•Responded to more than 47,000 calls for emergency service, representing a 5.22% increase over 2024.•Completed the AP Triton Fire Department Master Plan study.•Developed a comprehensive Defensible Space Program, including adoption of a Defensible Space Ordinance.•Hired 21 personnel and promoted 14 members to sustain staffing levels and emergency service delivery, completing over 100,000 hours of department training.•Participated in 344 community events, engaging and educating more than 115,000 residents.•Through the Office of Emergency Management, conducted two full-scale exercises and delivered 50 classes, training more than 1,000 emergency service professionals and community members. 2025 KEY ACCOMPLISHMENTS
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FIRE•Develop a detailed implementation plan and timeline for Phase 1 of the Fire Department Master Plan.•Integrate the Fire Department Master Plan into the 2023–2028 Strategic Plan to ensure alignment of goals, priorities, and performance measures.•Implement the Defensible Space Program to strengthen citywide vegetation management and wildfire risk reduction.•Conduct comprehensive community outreach on Defensible Space requirements and Firewise Communities principles.•Launch a public information campaign to increase awareness and enrollment in emergency notification systems.•Operationalize Starlink units to ensure resilient communications during disasters and major incidents.PRIORITIES & INITIATIVES FOR 2026 23 24
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GENERAL SERVICESThe General Services Department is a dynamic internal service department that provides Administrative, Fleet Management, Real Property, Facility Maintenance, and Capital Project Management services to all City Departments. We are responsible for nearly 2,000 vehicles, over 1.3M s.f. of City facilities, 44 cell towers, and six major capital projects under construction now and more breaking ground in 2026.
DEPARTMENT OVERVIEW
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GENERAL SERVICES•Broke ground:–Museum expansion and renovation–Jesus S. Duran Eastside Library –Cesar Chavez Community Center renovation–Access Center improvements (Hulen Place)–Riverside County Transitional Housing facility improvements (Hulen Place)–City Attorney’s Office improvements•Advanced design work on new PDHQ•Completed ADA improvements at the Bordwell Park parking lot•Expanded the City’s fleet of EV vehicles 2025 KEY ACCOMPLISHMENTS
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GENERAL SERVICES•Complete construction of new Eastside Library•Break ground on new Police Headquarters•Complete renovation at the Hulen Place campus County and City facilities•Complete improvements at City Attorney’s Office•Install a new aboveground fuel tank at Police Aviation•Renovate and modernize City Hall elevators•Renovate City Hall lobby and relocate the City Clerk’s Office•Exterior painting of Fox Entertainment Plaza and Parking Garage 7•Eliminate backlog of surplus vehicles•Continue investing in staff development through training, certifications, internships, and educational opportunities. PRIORITIES & INITIATIVES FOR 2026 RiversideCA.gov28
HOUSING AND HUMAN SERVICESThe City of Riverside Housing and Human Services (HHS)department is responsible for coordinating programs and initiatives that promote safe, stable, and affordable housing, while providing critical support servicesfor vulnerable populations. HHS works to prevent and reduce homelessness, support housing stability, and enhance the quality of life for all Riverside residents.
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HOUSING AND HUMAN SERVICES•Completed revisions to the Mobile Home Parks Rent Stabilization Ordinance •Implemented two new senior rental assistance programs supporting senior mobile homeowners and unhoused seniors with rental assistance and case management•Executed a contract Caltrans to address encampments within state right-of-way•Initiated construction on Mulberry Gardens Family Apartments(150 affordable rental units)•Initiated construction on Sunrise at Bogart (22 permanent supportive housing units)•Completed The Aspire, 32 permanent supportive housing units for youth•Achieved functioning zero for the homeless youth population 2025 KEY ACCOMPLISHMENTS
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HOUSING AND HUMAN SERVICES•Complete rehabilitation of the Access Center•Review the Homelessness Action Plan with the Housing and Homelessness Committee•Convene a Regional Homelessness Forum•Add three new affordable housing projects to the development pipeline •Apply for Round 4 Prohousing Incentive Program grant funding and advocate for sustained, ongoing funding•Identify funding opportunities with Habitat for Humanity to develop homeownership units on Garden Street in Ward 5•Develop an HHS performance outcome infographic and update semiannually for publication on the HHS website and City's social media platformsPRIORITIES & INITIATIVES FOR 2026 29 30
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HUMAN RESOURCESThe Human Resources Department supports a citywide workforce of 2,800 employees with a dedicated team of just 43 full-time staff. Structured into nine specialized divisions, this high performing team exemplifies innovation and efficiency in delivering essential services across the organization.
DEPARTMENT OVERVIEW
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HUMAN RESOURCES•Completed the citywide Engagement Survey to gauge employee emotional and psychological connection an employee has to their work, their team and the organization and to strategically address employee culture.•Hosted 4 Employee Appreciation Events and expanded participation to include field employees and shift work for staff previously unable to attend. Enhanced the program by increasing accessibility, inclusivity, and overall engagement across departments. 2025 KEY ACCOMPLISHMENTS•Expanded the Wellness Program to include additional wellness webinars, physical activities, incorporated Blue Zones principals and financial acumen.•Reduced total Recordable Injuries to 109, lowest number in a decade.•Provided 21 in-person safety trainings (Stop the Bleed, Defensive Driver, Confined Space Entry, Situational Awareness/Active Shooter) to enhance a culture of safety and reduce risk.•Hired 44 Police Officers/Police Officer Trainees in 2025. 31 32
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HUMAN RESOURCES•Develop a sustainability plan for other City locations that will also go through the Blue Zone certification process.•Creation and deployment of GIS map for all AED locations throughout the City.•Utilize Workers' Compensation and Safety data to guide training, policy updates and safety initiatives.•Implement an electronic reclassification request and tracking system.PRIORITIES & INITIATIVES FOR 2026 •Improve the employee experience through streamlined offboarding and early retirement guidance.•Implement a formal exit interview process using Qualtrics.•Develop strategy to continue to embed Blue Zones Power 9 Principals into daily work/life.
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INNOVATION & TECHNOLOGY
DEPARTMENT OVERVIEWThe Innovation & Technology Department delivers secure, reliable, and innovative technology solutions that support City operations and enhance quality of life.Our team manages 9,000+ connected devices daily, oversees 266+ wiring closets across 57 locations, operates two data centers, and mitigates over 1.2 million cyberattacks annually—all while maintaining a 95%+ Excellent Service ratingwith a staff of 63 full-time professionals.We collaborate across departments and partner organizations to drive economic growth, solve City challenges, and empower operations through IT leadership, streamlined processes, and high-quality professional services—while fostering a workplace where our team can thrive.33 34 1/29/2026
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INNOVATION & TECHNOLOGY•Published the City’s High-Risk Fire Zone Mapto improve public awareness and preparedness.•Completed Permitting System Platform Upgrade – Phase 1 (One Stop Shop Refresh)with the successful launch of Computronix v7.4 in production.•Expanded the IT Internship, Fellowship, and Volunteer Programto support local workforce development.•Refined and published an updated City-Owned Properties Map.•Published aHigh-Speed Broadband Hotspot Mapto attract large employers and support economic development.•Advancedpaperless office initiatives, expanding digital workflows and electronic signatures to improve efficiency and customer experience. 2025 KEY ACCOMPLISHMENTS
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INNOVATION & TECHNOLOGY•Expanded the use of Artificial Intelligence in daily City operations, including:–Launch of Microsoft Copilot Phase 1for up to 200 users–Citywide deployment of ChatGPT and Copilot Pro–Launch of Rivy AI, integrated with the City website and 311 phone system–Implementation of a Staff AI Training Programand adoption of AI governance policy•Completed Avaya phone system integration with Microsoft Teams.•Completed Workers’ Compensation System Upgradein collaboration with HR.•Implemented a Zero Trust web filtering systemto strengthen cybersecurity protections.•Completed Neos Legal Case Management System implementationin collaboration with the City Attorney’s Office.•Conducted a comprehensiveCybersecurity Penetration Testto enhance the City’s security posture.•CompletedSIP trunk phone system migrationto improve call center operations and reduce ongoing costs.•ImplementedActive-Active internet connectivityto ensure service continuity during ISP outages. 2025 KEY ACCOMPLISHMENTS35
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INNOVATION & TECHNOLOGY•Continue partnering with City departments to support Arts, Culture & Recreation, Economic Opportunity, Environmental Stewardship, Infrastructure, Mobility & Connectivity, and High-Performing Governmentinitiatives.•Expand free public Wi-Fiat City parks and public facilities, subject to budget and fiber availability.•Continue expansion and modernization of the City’s video security camera system.•Develop a multi-year Citywide Paperless Operations Master Planto advance digital workflows and records management.•Complete ERP (Finance & HR) systems gap and needs analysisto streamline operations, reduce duplicate systems, and improve staff and customer experience.•Complete Asset Management system gap and needs analysis, enabling mobile field access, improved maintenance workflows, and reduced system duplication.•Complete CRM / 311 system gap and needs analysisto improve service delivery, customer experience, and data integration.PRIORITIES & INITIATIVES FOR 2026 RiversideCA.gov38
INNOVATION & TECHNOLOGY•Develop a 5-Year Citywide Technology Strategic Planto guide future investments and priorities.•Complete a comprehensive City website upgradeto modernize design, accessibility, and functionality.•Publish a Citywide GIS Master Planaligning geospatial strategy and operations across departments.•Expand GIS and enterprise application mobile accessfor field personnel.•Enhance cybersecurity and disaster recovery capabilitiesto strengthen City resilience.•Conduct disaster recovery exercises, including multi-server restoration testing and tabletop simulations.•Conduct a simulated data center failoverwith department functional validation.•Complete the Utility Billing System upgradein partnership with Riverside Public Utilities.PRIORITIES & INITIATIVES FOR 2026 37 38
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LIBRARYThe Riverside Public Library is the cultural and learning center for the community, encouraging the joy and wonder of reading, the wisdom of diverse ideas and the power of lifelong learning.The Library supports over 240,000 card holdersthat check-out over 880,000 items, attend 1,750 annual programs, and use public computers56,000times at 8 library locations annually.
DEPARTMENT OVERVIEW
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LIBRARY•Broke ground on a new SPC Jesus S. Duran Eastside Libraryto open in 2027.•Expanded access to the library with seven book lockers•Transitioned current SPC Jesus S. Duran Eastside Library to services to Lincoln Park•Added new online resources for the community including Kanopy and Libby 2025 KEY ACCOMPLISHMENTS
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LIBRARY•Launched the Riverside Tool Lending Libraryat the Main, SSgt. Salvador J. Lara Casa Blanca, and La Sierra Library•Increased outreach activities with the new EV Riverside Public Mobile Library•Refreshed the Children's and Technology areas at the Arlanza Library 2025 KEY ACCOMPLISHMENTS
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LIBRARY•Unveil a Chicano Art and Culture Corner, Ojos del Tiempo, at the SSgt Salvador J. Lara Casa Blanca Library•Reimagine the children's and teen spaces at the Orange Terrace Library•Install archival software to improve accessibility for staff and community members of the Local History CollectionPRIORITIES & INITIATIVES FOR 2026 41 42
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LIBRARY•Certify the Riverside Public Library as a Blue Zone Worksite•Pilot customer incident tracking software•Identify funding for an increased library materials budget•Prioritize modernizationand ADA improvements at the La Sierra Library•Continue construction of the new SPC Jesus S. Duran Eastside LibraryPRIORITIES & INITIATIVES FOR 2026 RiversideCA.gov44
MARKETING & COMMUNICATIONSMarComm operates as the City of Riverside’s full-service, in-house creative and communications agency. The team supports all departments through messaging, design, and digital engagement that informs residents, promotes transparency, and strengthens Riverside’s brand and economic vitality.Core Services:•Graphic design & branding•Social media & email marketing•Website development & ADA compliance•RiversideTV video production & photography•Public meeting broadcasting•Tourism & destination marketing•Citywide campaigns & crisis communications DEPARTMENT OVERVIEW•1,500annual design projects•14,400+ADA-compliant webpages•7.2M+website visitors•339+public meetings broadcast annually•253K watch hours of RiversideTV•600,000+social followers | 13M+impressions•374,386email subscribers with above-industry engagement•9.8M+Visit Riverside video views43 44 1/29/2026
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MARKETING & COMMUNICATIONS•Visit Riverside Brand Audit:Completed a comprehensive brand audit and stakeholder engagement process to refine messaging and strengthen Riverside’s destination identity.•Visit Riverside Advertising & Reach:Integrated social, print, and digital campaigns reaching 20M+ people and expanding tourism visibility.•Industry Spotlights:Multi-channel campaigns and original video series (Life Works Hereand In Good Company) highlighting Riverside’s key industries, businesses, and economic momentum.•CORE (City of Riverside Employee) Internal Newsletters:Quarterly employee newsletters connecting staff through updates, achievements, and citywide collaboration. 2025 KEY ACCOMPLISHMENTS
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MARKETING & COMMUNICATIONS•Crowdsourced Content:Engage students and community members through crowdsourced, user-generated content to showcase Riverside stories across various media formats.•Internal Branding:Strengthen brand consistency through workshops, training, and a cross-department Marketing Committee to equip staff as brand ambassadors.•Logos:Evaluate and standardize City logos, usage, and service marks to ensure consistency, clarity, and effective brand representation.•Visit Riverside & Destination Initiative (LA28+):Position Riverside as a premier stay-and-play destination for LA28 visitors, attracting tourists, athletes, and teams during the Olympic Games.•Placemaking & District Identity: Identify, name, and brand key corridors and gathering spaces to support tourism, economic activity, and stronger neighborhood identity.•Crisis Communications: Identify and train primary and backup messengers to deliver clear, coordinated communication during emergencies and critical incidents.PRIORITIES & INITIATIVES FOR 2026 45 46
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MUSEUMAs a center for learning, the Museum of Riverside interacts with the community to collect, preserve, explore, and interpret the cultural and natural history of Riverside and its region.The Museum of Riverside offers exhibitions, educational programs, and special events. The Museum also stewards the National Register-listed Victorian Heritage House, the National Historic Landmark Harada House, and the downtown National Register-listed main Museum.
DEPARTMENT OVERVIEW
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MUSEUM•Began the rehabilitation and expansionof the downtown main Museum site.•Began work with a new architectural design team for Harada House and progressed to 50% construction document stage.•Began work with a documentarian to develop a feature-length documentary about the Harada family's civil rights story.•Substantially advanced plans for the downtown reopening exhibitions.•Offered about 75 public programs and events, some seeing record attendance.•Advanced significantly on the multi-year project to overhaul collections management. 2025 KEY ACCOMPLISHMENTS47
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MUSEUM•Continue construction phase of the rehabilitation and expansion of the downtown main Museum site.Research and confirm new baseline costs for downtown site operation.•Begin the construction phase at the National Historic Landmark Harada House site.•Continue to work with the documentarians preparing a feature-length documentary about the Harada family's civil rights story.PRIORITIES & INITIATIVES FOR 2026 •Complete plans for the main Museum's reopening exhibitions.•Maintain active program and special event schedule for the community, including curriculum-based education programs.•Collaborate witharea cultural partnersto advance a cultural mapping project.
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PARKS, RECREATION AND COMMUNITY SERVICESMISSION STATEMENTThe mission of the Parks, Recreation and Community Services Department is to provide innovative recreational experiences and social enrichment opportunities to address the changing needs for people of all ages and cultures, in a variety of attractive parks, trails, landscapes and facilities.As one of the City’s most public-facing departments, Parks, Recreation and Community Services serves 300,000+ residents through 7 divisions and a workforce of 130 full-time and approximately 400 part-time and seasonal employees, supporting programs, facilities, and community engagement citywide. 49 50
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PARKS, RECREATION AND COMMUNITY SERVICESDEPARTMENT OVERVIEW Parks, Trails & Open Space•65 parks, 3,000 acres, 31 miles of trails•Landscape, playground, and park asset maintenance•Capital projects •Adopt-a-Park programFacilities & Community Spaces•9 community centers, 2 youth centers, 3 senior centers, 1 nature center•7 pools •Facility rentals, restrooms, and concessions - Fox Performing Arts Center, Riverside Municipal Auditorium, The BoxPrograms & Events•Youth, adult, senior, and adaptive recreation programs•Sports leagues, classes, and aquatics programming•Citywide special events and ward celebrationsEnrichment & Quality of Life•Senior and disabled transit •Arts, cultural programs and public space activation•Community outreach, partnerships, and engagement RiversideCA.gov52
PARKS, RECREATION AND COMMUNITY SERVICESSTRATEGIC PRIORITIES1. Ensure Safe, Clean, and Sustainable ParksMaintain well-kept, secure, and environmentally responsible parks and facilities that residents can enjoy and trust.2. Achieve CAPRA AccreditationPursue national accreditation to demonstrate excellence, accountability, and continuous improvement in parks and recreation services.3. Enhance Quality of Life for All ResidentsDeliver inclusive parks, recreation programs, community services, and arts and culture opportunities that enrich the lives of residents of all ages and abilities. 51 52
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•Completed Tim Strack Park construction•Completed Arlington Park Pickleball Complex •Completed 6playground replacements (Hunt, Harrison, Dario Vasquez, Bergamont, Castleview, and Taft. Thundersky•Installation of 3 pool heaters (Villegas, Hunt and Reid Park pools)•Completed Fairmount Park Lake Dredging•Completed Deferred Maintenance projects such as parking lot re-surfacing, HVAC replacement, and LED lighting upgrade•Arts and Culture Districtdesignated California Cultural District by the California Arts Council•Ratified Stewart’s Boathouse Concessionaire Agreement for pedal boats, kayaks, and bikes PARKS, RECREATION AND COMMUNITY SERVICES2025 KEY ACCOMPLISHMENTS RiversideCA.gov54
•Offered 4th of July Firework Shows at Mt. Rubidoux and La Sierra Park•Hosted 6 concerts at Fairmount Park •Hosted Local Vibes Ward Events: –Ward 2 - Day of the Dead Color Run–Ward 3 – Planes and Treats –Ward 5 - Fall Festival–Ward 6 - Sledding Under the Stars–Ward 7 – Dog Parade•Implementation of new optimized bus scheduling software for Special Transit •Special Transit offered Free Ride Days •Purchased 16 new Transit Busses (50% of all fleet) PARKS, RECREATION AND COMMUNITY SERVICES2025 KEY ACCOMPLISHMENTS 53 54
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•Renovate theCesar Chavez Community Center (Bobby Bonds Park)•ConstructBordwell Park Gymnasium•Complete Patterson Park Renovation•Begin construction of the trail, bike path, and landscaping at the Gage Canal (Palmyrita Ave to Blaine Street) •Kick off Hole LakeMaster Plan•Complete Bobby Bonds Skate ParkRenovation•Begin community meetings and grant applications for Mission Ranch Park•Explore opportunities for a new pool and senior center in Ward 4•Explore opportunities for a new pool at La Sierra Park•Explore funding opportunities to renovate Ruth Lewis Community Center (Reid Park)•Explore funding opportunities to renovate Joyce Jackson Community Center (Nichols Park) as a Community Resilience Center and add a Deaf Cultural Community Center wingPRIORITIES & INITIATIVES FOR 2026
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•Advance theSenior Strategic Planand continue meeting with stakeholders•Advance CAPRA Accreditation process•Continue to work towardsZero Emissions for Transit Services•Continue Special Transit's Free Rides program•Activate theArts & Culture District Master Planthrough Citywide Promotion and Artist Recognition•Develop and implement a Percent for the Arts Program through Development Fees•Continue fire fuel reduction with a focus on creating defensible space •Complete playground renovation at Nichols and Collett ParkPRIORITIES & INITIATIVES FOR 2026 PARKS, RECREATION AND COMMUNITY SERVICES55
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Put the River Back in Riverside•Complete the River District Strategic Plan•Complete Environmental Documents for the Gateway Projects•Complete design forUniversity Wash improvements with funding from the Riverside County Flood Control and Water Conservation District•Complete the Fairmount Park Master Plan–Explore public sale of surplus property for housing–Explore private partnership to enhance golf and entertainment–Continue to collaborate with Tribes on art, interpretation, and programming of indigenous village–Begin process to Register Fairmount Park on the National Register of Historic PlacesPRIORITIES & INITIATIVES FOR 2026
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POLICE
DEPARTMENT OVERVIEWThe Riverside Police Department is dedicated to improving the quality of life by creating a safe environment in partnership with the people we serve. We act with humility and grit to reduce fear and crime, while treating all with respect, compassion, and fairness.Serving the diverse neighborhoods, businesses, and visitors of the City of Riverside, the Department provides comprehensive public safety services through patrol, investigations, traffic enforcement, specialized units, and community engagement efforts. By combining data-driven policing, modern technology, and proactive crime-reduction strategies, the Riverside Police Department focuses on prevention as well as enforcement. 57 58 1/29/2026
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POLICE•Received about 261,900 calls for service.•Hired 48 Officers, 8 Dispatchers, and 11 Records Clerks.•Solved 14 out of 14 homicides, achieving 100% clearance rate. 2025 KEY ACCOMPLISHMENTS•Crime Reduction:•Property Crime -25%•Violent Crime -12%•CompletedStrategic Plan for 2025-2027 RiversideCA.gov60
POLICE•Continue to reduce crime•Test Drone as a First Responder (DFR)–Faster Response:Launches within seconds to provide real-time video to officers and dispatch, improving situational awareness before personnel arrive and reducing risk to the public and first responders.PRIORITIES & INITIATIVES FOR 2026 •Test Body-Worn Camera Narrative Assist (AI)–More efficient use of time:AI converts body-worn camera footage into draft report narratives, reducing report-writing time and allowing officers to return to patrol faster.•Create a Special Enforcement Team (SET) out of our Field Operations Division. 59 60 1/29/2026
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PUBLIC WORKSPublic Works' mission is to enhance the quality of life for City residents and businesses by operating and maintaining the City's streets, trees, landscape, wastewater, storm drain and refuse systems in the most effective, efficient and responsible manner.
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PUBLIC WORKS•Paved 49.21 miles of road, and completed $63M in Capital Improvement Projects•Caltrans Encampment Maintenance Agreement•Established a first in the region "VMT" Mitigation Bank•Responded to 8,841 Traffic & Parking Service Requests•Conducted 7,380 inspections•Panorama Quiet Zone Completed•Filled 1,716 potholes, removed 5,461 graffiti tags, trimmed 13,390 street trees•Planted 414 trees and renovated 7 medians•Purchased 17 new refuse trucks•Treated 10 Billion gallons of wastewater, and produced 43M gallons of recycled water•Completed 38 sewer repairs 2025 KEY ACCOMPLISHMENTS
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PUBLIC WORKS•Deploy a "who to call" for standby services phone tool for City Employees•Extensive Follow-Through on Employee Engagement Surveys, Including Staff Committees•3rd Street Grade Separation Construction Bid, Award and Kickoff•Highway Safety Improvement Program and AHSC Grant Construction•Studies: Regional Transit, Speed Limits, Intelligent Transportation, Vision Zero Master Plan•Palm & Brockton Quiet Zones Enter ConstructionPRIORITIES & INITIATIVES FOR 2026 RiversideCA.gov64
PUBLIC WORKS•Pilot Programs: Valet Parking, Smaller Refuse Carts, Personal Delivery Devices•CalRecycle Illegal Dumping Grant + Pilot Monitoring Program•Launch Urban Forestry Management Software•Enhance Vehicle Repair Capabilities•Begin Accepting Connections to the Van Buren Sewer•Continue to Advance Anaergia Partnership•RWQCP Enhancements: Digester 5, Bar Screens, and Centrifuge•Sewer Rate and CIP DiscussionsPRIORITIES & INITIATIVES FOR 2026 63 64
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RIVERSIDE PUBLIC UTILITIES
DEPARTMENT OVERVIEWPublic Utilities provides affordable, reliable water and electric services while building a sustainable, innovative future that enhances quality of life for our community RiversideCA.gov66
RIVERSIDE PUBLIC UTILITIES•Achieved a coal-free power portfolio •Awarded over $39 million in PFAS settlement proceeds•Completed Water and Energy 5-year CIP Plans•Increased the City’s Water Rights •Improved water system pressure (new booster station)•Established a Community Working Group to evaluate new opportunities to use Public Benefit funds•Transportation Electrification Programs Update•Filed a new Transmission Revenue Requirement with FERC•Celebrated 30 Years of RPU Education Programs•130 Years of Electric Service to our residents 2025 KEY ACCOMPLISHMENTS
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RIVERSIDE PUBLIC UTILITIES•Update electric and water infrastructure needs •Prepare a cost-of-service analysis to evaluate tiered water rates and other rate options•Reduce customers call wait times (call back options)•Pursue polluter related PFAS settlements•Continue to improve the development review process •Evaluate the options for the replacement of retiring Springs Generation facility•Develop a comprehensive water conservation strategy•Complete the energy efficiency and customer side program strategyPRIORITIES & INITIATIVES FOR 2026 RiversideCA.gov68
OFFICE OF SUSTAINABILITYThe City of Riverside’s Office of Sustainability isresponsible for initiating and implementingsustainable practices in Riverside. We arecommitting to a greener and cleaner environmentfor the future of our city, by reducing greenhousegas emissions, enhancing access to nature, andfostering an economy and community thatprioritizes sustainability.
DEPARTMENT OVERVIEW
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OFFICE OF SUSTAINABILITY
2025 KEY ACCOMPLISHMENTS•CAAP: Completed GHG Emissions Inventory. Drafted Climate Vulnerability Assessment. Hosted 2 Climate Advisory Planning Committee meetings. Hosted 2 public workshops. Hosted pop up’s at a dozen community events and presented to community groups•LEED for Cities: Accepted to National Cohort for Local Government Leaders – January•Grow Riverside Conference – February •Northside Agriculture Innovation Center Groundbreaking – March•Hosted Climate Action Town Hall in partnership with ICLEI USA & UCR (1stin nation) – May•Green Business Program completing 12 business certifications – June •Extreme Heat Tabletop Exercise – July•ICLEI Municipal Investment Fund award – July •Inaugural Extreme Heat Summit, September•Riverside Food Hub Grand Opening –September •ICLEI – Sustainability City-to-City Workshop in Chengdu, China – October •Invited to Governor’s Land Use & Climate Innovation External Technical Advisory Committee for statewide CAP development –Ongoing•Invited to CA’s 5thClimate Assessment’s Regional Chapter Advisory Committee -Ongoing•Invited to California Climate and Energy Coalition’s Advisory Conference Committee - Ongoing RiversideCA.gov70
OFFICE OF SUSTAINABILITYPRIORITIES & INITIATIVES FOR 2026 •Climate Action & Adaptation Plan: Mitigation & Adaptation Action Development•Northside Ag. Innovation Center (NAIC)•LEED for Cities Submission, acceptance at Green Build (November)•Green Tech – Support CEDD •ICLEI Municipal Investment Fund (MIF) Phase I, Phase 2 application opens in summer•Apply to CA Extreme Heat Grant & Resilience Fund Grant–Host regional convening in partnership with Governor’s Office of Land Use and Climate Innovation (March)•EV Infrastructure Initiatives – Supporting Chaevieffort, RFP for O&M, Rate Adder•Blue Zones: Support, integration and coordination into City organization •Grow Conference – February •Inland SoCal Sustainability Summit – April •Earth Month – April •Green Business Program•Extreme Heat Summit (support Palm Springs)69 70