PROPOSAL SUBMISSION
RFP No. 2524
Emergency & Non-Emergency General Contractor Services
SubmiGed To:
City of Riverside
Finance Department – Purchasing Division
3900 Main Street
Riverside, California 92522
RFP Facilitator:
Kristan Nordmeyer, CPPB
Proposal Due:
February 18, 2026 – Before 2:00 PM PT
Authorized Contact:
Todd Resnick
Senior Vice President
Phone: 323-896-8809
Email: [email protected]
TABLE OF CONTENTS
Proposal Submission Requirements
RFP No. 2524 – Emergency & Non-Emergency General Contractor Services City of Riverside
1. Cover LeJer
2. Statement of Understanding & Approach
3. Company InformaNon
4. Company Personnel & Subcontractors
5. Experience & References
5.1 Relevant Project Experience
5.2 Client References (Past Five Years)
6. Evidence of Insurance
7. Pricing Proposal
7.1 Labor Rate Schedule
8. Disclosure QuesNonnaire (Exhibit D)
9. Contractor QuesNonnaire (Exhibit E)
City of Riverside
Finance Department – Purchasing Division
A;n: Kristan Nordmeyer, CPPB
3900 Main Street
Riverside, CA 92522
Re: RFP No. 2524 – Emergency and Non-Emergency General Contractor Services Dear Ms. Nordmeyer,
SERVPRO® Global Disaster Recovery Team (SERVPRO Global DRT) is pleased to submit this proposal in response to RFP No. 2524 for Emergency and Non-Emergency General Contractor Services for the City of Riverside.
We confirm that we have carefully reviewed the Request for Proposals, including all exhibits, insurance requirements, and the Sample Services Agreement. SERVPRO Global DRT fully understands the scope, performance expectaZons, emergency response requirements, documentaZon standards, and compliance obligaZons outlined in the RFP . We acknowledge that the City’s standard agreement terms are non-negoZable and confirm our willingness to enter into a contract under the terms and condiZons prescribed.
SERVPRO Global DRT has extensive experience performing emergency and non-emergency repair, miZgaZon, and restoraZon services for public agencies, municipaliZes, uZliZes, and insZtuZonal clients.
Our team is structured to meet the City’s required emergency response Zmelines, including rapid mobilizaZon and comprehensive project documentaZon. We are prepared to provide qualified personnel, proper licensing, DIR compliance, prevailing wage adherence, and all required insurance coverages in accordance with the RFP requirements.
We appreciate the opportunity to support the City of Riverside and stand ready to deliver responsive, professional, and compliant services on an as-needed basis.
The single point of contact for this proposal and during the RFP review process is:
Todd Resnick
Senior Vice President
SERVPRO Global Disaster Recovery Team
Phone: 323-896-8809
Email: [email protected]
Thank you for your consideraZon. We look forward to the opportunity to serve the City of Riverside.
Sincerely,
Todd Resnick
Todd Resnick
Statement of Understanding & Approach
Statement of Understanding & Approach
RFP No. 2524 – Emergency & Non-Emergency General Contractor Services SERVPRO Global Disaster Recovery Team
1. Understanding of Services
SERVPRO Global Disaster Recovery Team (Global DRT) understands that the City of Riverside requires a qualified contractor capable of providing rapid, compliant, and professional emergency and non-emergency repair services on an as-needed basis across City-owned faciliGes and infrastructure.
We recognize that this is a non-exclusive, indefinite-quanPty contract, with assignments issued based on situaGonal need and no guaranteed minimum volume. The City’s prioriGes include:
• Rapid emergency response
• ProtecGon of public health and safety
• Proper permiMng and licensing
• Prevailing wage compliance
• Thorough documentaGon
• RestoraGon to City standards
Our operaGonal structure is specifically designed to meet these expectaGons while minimizing disrupGon to City services and the public.
2. Emergency Response Methodology (≤60-Minute Arrival)
SERVPRO Global DRT maintains a 24/7 emergency response system structured for immediate mobilizaGon.
AcPvaPon Process:
Dispatch & ConfirmaPon (0–10 Minutes)
• Assignment confirmed with authorized City representaGve. • Project Manager and field supervisor assigned.
• Safety and equipment needs assessed.
MobilizaPon (Within 15 Minutes)
• Nearest qualified crew deployed.
• Equipment, materials, and traffic control devices mobilized. • ETA communicated to City contact.
On-Site Arrival (Within 60 Minutes or Less)
• Supervisor conducts hazard and safety assessment.
• Immediate stabilizaGon iniGated.
• Traffic control implemented as required.
• Photo documentaGon begins upon arrival.
StabilizaPon & Repair
• Hazards miGgated.
• Necessary repairs iniGated.
• Daily updates provided to City representaGve unGl compleGon.
Our priority during emergency events is to stabilize condiGons quickly, maintain public safety, and restore impacted areas efficiently.
3. Non-Emergency Approach
For scheduled or non-emergency work, our process includes:
• Site review within 24 hours (or as directed).
• Scope validaGon and work plan development.
• Permit coordinaGon as required.
• Scheduling to avoid disrupGon to City operaGons.
• Daily progress documentaGon.
• Final inspecGon and restoraGon to City standards.
We emphasize quality control, clear communicaGon, and clean, safe job sites throughout project execuGon.
4. Staffing Plan & Availability
SERVPRO Global DRT will dedicate:
• ExecuGve Oversight
• Program/Project Manager(s)
• Field Superintendent(s)
• Skilled Trade Technicians
• Safety & Traffic Control Personnel
• AdministraGve & Compliance Support
All personnel are properly licensed, DIR-registered, and trained in safety and municipal project standards.
Availability
• 24/7/365 emergency response
• Regionally staged crews
• Scalable staffing during high-volume incidents
• Surge capacity for simultaneous events
Subcontractors, when uGlized, are pre-qualified, licensed, insured, and fully compliant with City requirements. SERVPRO Global DRT remains responsible for performance and coordinaGon at all Gmes.
5. MobilizaPon Timelines
Service Type Commitment
Emergency Arrival ≤ 60 minutes
Urgent Mobilization ≤ 2 hours
Non-Emergency Site
Review
Within 24 hours (or as
directed)
Our crews and equipment are posiGoned to ensure compliance with required response Gmelines.
6. DocumentaPon & Compliance
We will provide:
• Pre- and post-work photographs
• Daily acGvity summaries
• Cost tracking and accounGng documentaGon
• Prevailing wage compliance records
• Permit documentaGon as required
All reporGng will be organized and consistent with City Risk Management expectaGons.
7. Safety & Quality Assurance
SERVPRO Global DRT adheres to:
• OSHA and Cal/OSHA standards
• Mandatory PPE requirements
• Daily site cleanliness standards
• Strict drug- and alcohol-free workplace policies
Each project is supervised to ensure compliance with City standards, safety regulaGons, and workmanship requirements, including the one-year warranty commitment.
8. Commitment to the City of Riverside
SERVPRO Global DRT understands the importance of reliable emergency contractor services in protecGng public infrastructure and maintaining operaGonal conGnuity. Our team is structured to:
• Respond rapidly
• Stabilize safely
• Restore efficiently
• Document thoroughly
• Comply fully with all contractual requirements
We are prepared to provide responsive, professional, and dependable emergency and non- emergency general contractor services in support of the City of Riverside.
Local Presence & Commitment to the City of Riverside
SERVPRO Global Disaster Recovery Team maintains operaGonal resources and response personnel posiGoned throughout Southern California, enabling rapid mobilizaGon to Riverside and the surrounding region. Our deployment structure combines regional field response with execuGve oversight to ensure consistent performance, clear communicaGon, and accountability on every assignment. We are commiKed to establishing a dependable, long-term working relaGonship with the City of Riverside and providing responsive, professional support aligned with the City’s operaGonal and emergency service expectaGons.
SERVPRO® Global DRT Company Informa8on
SERVPRO® Global DRT Company Informa8on
RFP No. 2524 Emergency & Non-Emergency General Contractor Services SERVPRO Global Disaster Recovery Team
1. Legal En8ty Informa8on
Company Name: SERVPRO Global Disaster Recovery Team
Legal En8ty Type: One Silver Serve, LLC.
State of Incorpora8on/Registra8on: Delaware
Year Established: 2015
Years in Business Under Present Name: 11
California Contractor License (CSLB): 913288
EXP: 2/31/2026
Commercial: B-General Contractor
Electrical License: C-10 Electrical
Mold Remedia8on: 209178-IICRC
Plumbing: C-36 Plumbing Contractor
DIR # 2000002283
EXP 6/20/2026
Cer8fica8ons
• FSRT - Fire & Smoke Damage RestoraQon Technician
• OCT - Odor Control Technician
• OSHA - 30-hour General and/or ConstrucQon Industry Training Program • UFT - Upholstery & Fabric Cleaning Technician
• IICRC - CerQfied Firm
• OSHA - Other Training
• WRT - Water Damage RestoraQon Technician
• HST - Health and Safety Technician
• RRT - Carpet Repair & ReinstallaQon Technician
• CCT - Carpet Cleaning Technician
• OSHA - 10-hour General and/or ConstrucQon Industry Training Program • ASB - Asbestos CerQficaQon
• RRRP - Lead-Based Paint AcQviQes and RenovaQon
• CRT - Color Repair Technician
• ASD - Applied Structural Drying Technician
2. Corporate Headquarters
Primary Office:
SERVPRO Global Disaster Recovery Team
16601 Ventura Blvd., 4th Floor
Encino, CA, 91436
Phone: (818) 995-6444
Website: www.servpro.com
3. Proposal Contact (Single Point of Contact)
Todd Resnick
Senior Vice President
SERVPRO Global Disaster Recovery Team
Phone: 323-896-8809
Email: [email protected]
Mr . Resnick is authorized to represent SERVPRO Global DRT during the RFP review process and to respond to any clarificaPons or requests for addiPonal informaPon.
4. Business Overview
SERVPRO Global Disaster Recovery Team provides emergency response, restoraPon, and general contracPng services for municipaliPes, public agencies, insPtuPonal clients, and commercial properPes naPonwide.
Our services include emergency stabilizaPon, structural repair, infrastructure restoraPon, facility repair, and specialty trade coordinaPon. We operate with 24/7 dispatch capability and maintain rapid mobilizaPon teams capable of responding to urgent municipal needs.
SERVPRO Global DRT has extensive experience supporPng public enPPes with Pme-sensiPve, safety-driven, and compliance-oriented projects. Our organizaPonal structure ensures alignment with prevailing wage requirements, DIR compliance, permigng standards, and public procurement regulaPons.
5. Li8ga8on & Claims Disclosure
SERVPRO Global Disaster Recovery Team has not been disqualified, removed, or otherwise prevented from bidding on or complePng any federal, state, or local government project due to violaPon of law or safety regulaPons within the past five (5) years.
6. Bankruptcy Disclosure
SERVPRO Global Disaster Recovery Team has not filed for bankruptcy under any business name within the past five (5) years.
7. Addi8onal Informa8on
SERVPRO Global DRT maintains:
• 24/7/365 emergency response capability
• Licensed and DIR-registered personnel
• Prevailing wage compliance systems
• Required insurance coverages in accordance with City requirements • Structured safety and quality control programs
We are prepared to execute the City’s standard Services Agreement without excepPon and comply fully with all RFP requirements.
SERVPRO® Global DRT Company Personnel
SERVPRO® Global DRT Company Personnel
RFP No. 2524
Emergency & Non-Emergency General Contractor Services
SERVPRO Global Disaster Recovery Team
Key Personnel Assigned to the City of Riverside
SERVPRO Global Disaster Recovery Team (Global DRT) will dedicate qualified leadership, field supervision, skilled trades, and compliance support personnel to perform services under this contract. All assigned personnel maintain appropriate licensing, DIR registraQon, prevailing wage compliance, and required safety training.
Todd Resnick
Senior Vice President
Phone: 323-896-8809
Email: [email protected]
ResponsibiliQes:
• ExecuQve oversight of City contract
• Resource allocaQon during emergency events
• CoordinaQon with City leadership and Risk Management
• EscalaQon point for criQcal issues
Mr. Resnick ensures contract performance, responsiveness, and compliance at the execuQve level.
Project Manager
Anna Hawatmeh
Phone: (818) 573-6331
Email: [email protected]
ResponsibiliQes:
• Primary operaQonal contact for assignments
• CoordinaQon with authorized City personnel
• Scheduling, permi_ng, and documentaQon oversight
• Cost tracking and quality control
The Project Manager manages day-to-day execuQon and ensures adherence to the contract requirements and City standards.
Field Superintendent
Alex Herrera
[email protected]
(510) 588 1158
ResponsibiliCes:
• On-site supervision of crews
• Safety compliance and traffic control coordinaQon
• Daily reporQng and progress documentaQon
• Final quality inspecQons
The Field Superintendent ensures safe, efficient, and compliant field operaQons.
Skilled Trade Personnel
SERVPRO Global DRT maintains experienced technicians capable of performing:
• General building and structural repairs
• Concrete, paving, and masonry
• Drywall, flooring, and painQng
• Exterior improvements and site restoraQon
• Electrical safety and minor system repairs
All personnel are properly licensed and trained in municipal project standards.
Safety, Compliance & AdministraCve Support
Dedicated support staff provides:
• Prevailing wage and cerQfied payroll compliance
• Insurance verificaQon
• Permit coordinaIon
• Daily documentaQon and reporQng
• Invoice and cost record preparaQon
A designated Safety Coordinator ensures OSHA/Cal-OSHA compliance and job site safety standards on all projects.
Subcontractor Oversight (If Required)
When specialty subcontractors are uQlized, they are pre-qualified, licensed, DIR-registered, and fully insured. SERVPRO Global DRT retains full responsibility for performance, coordinaQon, and compliance.
Availability & Surge Capacity
• 24/7/365 emergency response
• Regionally staged crews
• Rapid mobilizaQon capability
• Scalable staffing for mulQple simultaneous events
This structure enables SERVPRO Global DRT to meet required response Qmelines while maintaining quality and compliance.
Experience & References
Reference 1
Project Name/Site: CSUN
Loca%on (City/State): 18111 Nordhoff Street, Northridge, CA 91330 Project Descrip%on: Flood EMS & Reconstruc%on
Scope of Work Performed by Applicant: SERVPRO Global DRT Applicant's Total Contract Amount (including Change Orders): $1.6 Million
Original Scheduled Date of Comple%on: April 10, 2024
Time Extensions Granted (number of days): 0
Actual Date of Comple3on: June 20, 2024
Applicant was a Prime Contractor
Project Owner's Name/En%ty: CSUN
Contact Person's Name: Jason Wang
Telephone Number: 818-720-3841
Email (required): [email protected]
Reference 2
Project Name/Site: J.Paul Ge9y Trust
Loca&on (City/State): Los Angeles, CA
Project Descrip&on: Fire EMS Remedia&on
Scope of Work Performed by Applicant: Fire, EMS, and Remedia&on Applicant's Total Contract Amount (including Change Orders): $1,345,101 Original Scheduled Date of Comple&on: May 20, 2025
Time Extensions Granted (number of days): 0
Actual Date of Comple&on: May 20, 2025
Applicant was a Prime Contractor
Project Owner's Name/En&ty: J.Paul GeXy Trust
Contact Person's Name: Vlad Slavin Manager
Telephone Number: (310) 440-6037
Email (required): [email protected]
Reference 3
Project Name/Site: KRC Management
Location (City/State): 635 East Belmont, Fresno, CA 93701
Project Description: Fire EMS & Reconstruction
Scope of Work Performed by Applicant: SERVPRO Global DRT
Applicant's Total Contract Amount (including Change Orders): $3.98 Million
Original Scheduled Date of Completion: April 1, 2022
Time Extensions Granted (number of days): 0
Actual Date of Completion: November 1, 2025
Applicant was a Prime Contractor
Project Owner's Name/Entity: KRC Management
Contact Person's Name: Juan Paredes
Telephone Number: 805-816-5315
Email (required): [email protected]
Reference 4
Project Name/Site: SANTA BARBARA COUNTY
Loca%on (City/State): Santa Barbara County
Project Descrip%on: Water Loss EMS & Abatement - Various Government Buildings
Scope of Work Performed by Applicant: SERVPRO Global DRT
Applicant's Total Contract Amount (including Change Orders): $848,800.14
Original Scheduled Date of Comple%on: 12/21/2023
Time Extensions Granted (number of days): 0
Actual Date of Comple%on: November 1, 2024
Applicant was a Prime Contractor
Project Owner's Name/En%ty: Santa Barbara County
Contact Person's Name: Will Collier
Telephone Number: 805-554-3222
Email (required): [email protected]
Reference 5
Project Name/Site: ARGYLE HOUSE
Loca%on (City/State): ARGYLE HOUSE - RELATED CALIFORNIA Project Descrip%on: Fire and Water Loss | EMS and Reconstruc%on
Scope of Work Performed by Applicant: SERVPRO Global DRT
Applicant's Total Contract Amount (including Change Orders): $1,213,030.72
Original Scheduled Date of Comple%on: 12/21/2023
Time Extensions Granted (number of days): 0
Actual Date of Comple%on: 08/19/2024
Applicant was a Prime Contractor
Project Owner's Name/En%ty: Related California
Contact Person's Name: Todd Fridey
Telephone Number: 510-990-2810
Email (required): [email protected]
Evidence of Insurance
SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE
THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS.
INSURER(S) AFFORDING COVERAGE
INSURER F :
INSURER E :
INSURER D :
INSURER C :
INSURER B :
INSURER A :
NAIC #
NAME:
CONTACT
(A/C, No):
FAX
E-MAIL
ADDRESS:
PRODUCER
(A/C, No, Ext):
PHONE
INSURED
REVISION NUMBER:CERTIFICATE NUMBER:COVERAGES
IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed.
If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s).
THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS
CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER.
OTHER:
(Per accident)
(Ea accident)
$
$
N / A
SUBR
WVD
ADDL
INSD
THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS
CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. $
$
$
$PROPERTY DAMAGE
BODILY INJURY (Per accident)
BODILY INJURY (Per person)
COMBINED SINGLE LIMIT
AUTOS ONLY
AUTOSAUTOS ONLY
NON-OWNED
SCHEDULEDOWNED
ANY AUTO
AUTOMOBILE LIABILITY
Y / N
WORKERS COMPENSATION
AND EMPLOYERS' LIABILITY
OFFICER/MEMBER EXCLUDED?
(Mandatory in NH)
DESCRIPTION OF OPERATIONS below
If yes, describe under
ANY PROPRIETOR/PARTNER/EXECUTIVE
$
$
$
E.L. DISEASE - POLICY LIMIT
E.L. DISEASE - EA EMPLOYEE
E.L. EACH ACCIDENT
ER
OTH-
STATUTE
PER
LIMITS(MM/DD/YYYY)
POLICY EXP
(MM/DD/YYYY)
POLICY EFF
POLICY NUMBERTYPE OF INSURANCELTR
INSR
DESCRIPTION OF OPERATIONS / LOCATIONS / VEHICLES (ACORD 101, Additional Remarks Schedule, may be attached if more space is required)
EXCESS LIAB
UMBRELLA LIAB $EACH OCCURRENCE
$AGGREGATE
$
OCCUR
CLAIMS-MADE
DED RETENTION $
$PRODUCTS - COMP/OP AGG
$GENERAL AGGREGATE
$PERSONAL & ADV INJURY
$MED EXP (Any one person)
$EACH OCCURRENCE
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$PREMISES (Ea occurrence)
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CLAIMS-MADE OCCUR
GEN'L AGGREGATE LIMIT APPLIES PER:
POLICY PRO-
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CERTIFICATE OF LIABILITY INSURANCE
DATE (MM/DD/YYYY)
CANCELLATION
AUTHORIZED REPRESENTATIVE
ACORD 25 (2016/03)
© 1988-2015 ACORD CORPORATION. All rights reserved.
CERTIFICATE HOLDER
The ACORD name and logo are registered marks of ACORD
HIRED
AUTOS ONLY
2/10/2026
HUBInternationalGreatPlains,LLC
6500CityWestParkwaySuite100
EdenPrairieMN55344
NickKirschbaum
952-914-7159
[email protected]
License#:100187254 NautilusInsuranceCompany 17370
ONESILV-01 KeyRiskInsuranceCompany 10885
OneSilverServe,LLC,dbaServproGlobalDRT
16601VenturaBlvd
EncinoCA91436
SequoiaInsuranceCompany 22985
ZurichAmericanInsuranceCompany 16535
HarcoNationalInsuranceCompany 26433
1540167835
A X 3,000,000
X 500,000
XDED.$10,000 10,000
3,000,000
10,000,000
X
Y Y ECP2045415-11 12/1/2025 12/1/2026
5,000,000
POLICYAGGREGATE 10,000,000
B 1,000,000
X
Y Y BAP2046184-11 12/1/2025 12/1/2026
A X 10,000,000
X
Y FFX2045414-11 12/1/2025Y 12/1/2026
10,000,000
X 0
C X
N
Y QWC1480588 6/30/2025 6/30/2026
1,000,000
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A
D
E
Pollution/ProfessionalLiability
Cyber
EmploymentLiability
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PML000350700
12/1/2025
12/1/2025
12/1/2025
12/1/2026
12/1/2026
12/1/2026
Aggregate
Occurrence
Deductible
$10M/$10M
$2,000,000
$1,000,000
ServproIndustries,LLC,ServproFranchisor,LLC,ServproDistribution,LLC,ServproCommercial,LLC,OneSilverServeLLC,dbaServproGlobalDRT,dba ServproofSouth&WestCharlestonandalloftheiraffiliatesandtheirrespectiveowners,members,directors,officers,employeesandagentsareAdditional InsuredwithregardstoGeneralLiability,PollutionLiability InternationalCriminalActsCoverageandvirusindefinitionCPLisincluded 250kRCVBaileesIncluded
SeeAttached...
THECITYOFRIVERSIDE
3900MainStreet
RiversideCA92522
ACORD 101 (2008/01)
The ACORD name and logo are registered marks of ACORD
© 2008 ACORD CORPORATION. All rights reserved.
THIS ADDITIONAL REMARKS FORM IS A SCHEDULE TO ACORD FORM, FORM NUMBER: FORM TITLE:
ADDITIONAL REMARKS
ADDITIONAL REMARKS SCHEDULE Page of
AGENCY CUSTOMER ID:
LOC #:
AGENCY
CARRIER NAIC CODE
POLICY NUMBER
NAMED INSURED
EFFECTIVE DATE:
ONESILV-01
1 1
HUBInternationalGreatPlains,LLC OneSilverServe,LLC,dbaServproGlobalDRT 16601VenturaBlvd
EncinoCA91436
25 CERTIFICATEOFLIABILITYINSURANCE
RetroDate7/15/2014underContractorsPollution/ProfessionalLiability GeneralLiabilitydeductible:$10,000
Umbrelladeductible:$0
TheEntity,itsofficers,officials,employees,andvolunteersarelistedasadditionalinsuredbasiswithrespecttoGeneralLiabilityincludingcompletedand ongoingoperationsasrequiredbywrittencontract.
WaiverofsubrogationappliesinfavorofTheEntity,itsofficers,officials,employees,andvolunteersasregardsWorkersCompensationasrequiredbywritten contract.
5 5
DBA Servpro Global DRT CA
12/01/25
Pricing Proposal
Execu&ve Pricing Compliance Cer&fica&on
RFP No. 2524 – Emergency & Non-Emergency General Contractor Services City of Riverside
SERVPRO Global Disaster Recovery Team hereby cer9fies that its pricing submission complies with all pricing limita9ons and requirements set forth in RFP No. 2524.
SERVPRO Global DRT’s 2026 Time and Materials rates reflect standardized industry pricing for emergency and restora9on services. These rates are applied uniformly and provide consistency, transparency, and predictability across assignments without discre9onary escala9on.
1. Subcontractor, Equipment, and Material Markup
All subcontractor services, third-party equipment rentals, and materials shall be billed at actual cost plus a markup not to exceed ten percent (10%), in strict accordance with the RFP requirements. No layered, compounded, or addi9onal overhead and profit percentages will be applied beyond the 10% cap.
2. Labor Rates
The labor rates submiVed are fully burdened and inclusive of overhead, supervision, and administra9ve costs. No addi9onal percentage markups will be applied to stated hourly labor rates.
3. Prevailing Wage & Specialty Condi&ons
Any wage adjustments required to comply with prevailing wage laws are statutory labor requirements and are not considered subcontractor or material markups. Subcontracted specialty trades will remain subject to the 10% maximum markup limita9on.
4. Conflict of Terms
In the event of any conflict between standard SERVPRO pricing language and the requirements of RFP No. 2524, the terms of the RFP shall govern.
SERVPRO Global DRT affirms its commitment to pricing transparency, compliance, and adherence to the City of Riverside’s contractual requirements.
Authorized Representa&ve:
Todd Resnick
Senior Vice President
SERVPRO Global Disaster Recovery Team
To Resni
Prevailing Wage Labor Rate Clarifica4on
As of 02/18/2026
The Time and Materials (T&M) labor rates included in this proposal reflect SERVPRO Global Disaster Recovery Team’s standardized 2026 industry rates for non-prevailing wage assignments.
In circumstances where work is subject to California Prevailing Wage requirements, labor classificaTons and compensaTon will be adjusted in accordance with the applicable California Department of Industrial RelaTons (DIR) determinaTons in effect at the Tme of service.
Prevailing wage rates are generated based on the applicable DIR determinaTon, including the designated school classificaTon (where applicable) and the specific task order scope of work issued by the City. The prevailing wage rates provided below are separate from, and supersede where required, the standard T&M labor schedule solely for assignments legally designated as prevailing wage work. All prevailing wage billing will comply fully with statutory requirements, cerTfied payroll reporTng obligaTons, and applicable labor classificaTons.
Schedule A: Labor
Restoration Services. See Page 9 for Prime Area Labor Conditions.
Category: Rate: Prime Area Labor Rate: Unit:
Project Coordinator $145.00 $165.00 Per Hour
Sr. Project Manager $135.00 $154.00 Per Hour
Project Manager $115.00 $138.00 Per Hour
Health & Safety Officer $93.00 $107.00 Per Hour
Remediation Supervisor $87.00 $105.00 Per Hour
Desiccant & Technical Specialist $95.00 $118.00 Per Hour Assistant Project Manager $85.00 $105.00 Per Hour
Restoration Supervisor $77.00 $93.00 Per Hour
Content Inventory Supervisor $70.00 $79.50 Per Hour
Remediation Technician $69.00 $82.00 Per Hour
CDL Driver $68.00 $85.00 Per Hour
Restoration Technician $66.00 $75.00 Per Hour
Resource Coordinator/Supply Supervisor $65.00 $72.00 Per Hour Skilled Labor $63.00 $71.00 Per Hour
Project Clerical Administrator $57.00 $60.00 Per Hour
General Labor $44.00 $54.00 Per Hour
Management Fee * (See Page 11) $4.00 $4.00 Per Hour
Consultant/Estimator ** (See Page 11) $105.00 $120.00 Per Hour Emergency Service Fee (see Page 9) $200.00 $350.00 One Time Fee Reconstruction Services. See Page 9 for Prime Area Labor Conditions.
Category: Rate: Prime Area Labor Rate: Unit:
Reconstruction Sr. Project Manager $135.00 $154.00 Per Hour Reconstruction Foreman /Supervisor $105.00 $115.00 Per Hour Electrician $125.00 $139.75 Per Hour
Roofer $110.00 $130.00 Per Hour
HVAC Mechanical $120.00 $144.25 Per Hour
Plumber $115.00 $140.00 Per Hour
Finish/ Trim Carpenter $95.00 $110.00 Per Hour
Carpenter/Framer $90.00 $105.00 Per Hour
Drywaller/Finisher $88.00 $102.00 Per Hour
Tile/Flooring Installer $78.00 $87.50 Per Hour
Painter $75.00 $85.00 Per Hour
Equipment Operator $79.00 $94.00 Per Hour
Insulator $60.00 $67.00 Per Hour
2026 Page 1 of 13 Initial:
Initial: 2026 Page 2 of 13
Schedule B: Consumables
Consumables Description: Rate: Unit:
Cleaning/Disinfectant
Benefect Decon 30 $85.41 Gallon
Benefect Disinfectant $89.89 Gallon
Benefect Disinfectant Wipes $78.49 250 ct
BioBlast $13.91 Gallon
BotaniPRO Floor Cleaner $35.40 Gallon
BotaniPRO Hard Surface Cleaner $41.50 Gallon
Bright-N-Neutral Cleaner $2.18 Gallon
CitraSolvent $115.40 Gallon
Citrus Deodorizer, Water-Based $7.97 Gallon
Coil Cleaner $22.75 Aerosol/Can
Concrobium ® Disinfectant $73.18 Gallon
Defoamer $66.89 Gallon
Duct Sealer $95.20 Gallon
EASYDECON DF200 $208.05 Kit
EnviroShield™ Odor and Stain Blocker $381.02 5 Gallon Pail Extreme Laundry Detergent $60.48 9 lb. pail
Extreme Laundry Detergent $198.47 35lb pail
Fire Star $10.04 Gallon
Flame Stop $99.55 Gallon
Furniture Polish $18.26 Aerosol/Can
Glass Cleaner, Multi-Purpose $9.95 Aerosol/Can
Glass Cleaner, Ready-To-Use $24.25 Gallon
Heavy Duty Degreaser $4.25 Gallon
Industrial Cleaner $5.99 Gallon
Lemon Fresh Deodorizer $3.65 Gallon
Lemon Oil Polish $70.64 Gallon
Liquid Emulsifier $53.34 Gallon
Powdered Emulsifier $82.49 Gallon
Pre-Spray & Traffic Lane Cleaner $5.34 Gallon
Rusticide $35.56 Quart
SERVPRO Green $2.85 Gallon
SERVPRO Orange $4.25 Gallon
SERVPRO Orange Plus $5.30 Gallon
ServprOXIDE $68.89 Gallon
Shampoo Super Concentrate $3.21 Gallon
Smoke Deodorizer $4.84 Gallon
Solvent Additive $6.89 Gallon
Stainless Steel Cleaner $18.25 Aerosol/Can
Stone and Porcelain Cleaner $2.90 Gallon
Tile & Grout Cleaner $2.52 Gallon
Ultra Content CleanER $4.23 Gallon
Ultrasonic Cleaning Agent $3.63 Gallon
Initial: 2026 Page 3 of 13
Schedule B: Consumables
Consumables Description: Rate: Unit:
Cleaning/Disinfectant (continued)
Upholstery/Drapery Solvent, Heatable $74.15 Gallon
Vanquish (Cannot be used in California) $1.89 Gallon
Wall and All Plus $4.25 Gallon
Window Green Clean $25.16 Gallon
Wintergreen Deodorizer $4.54 Gallon
Containment
RAM Board Floor Protection 38" x 100' $175.00 Each
Red Rosin Paper - 166' Roll $36.00 Each
Plastic Sheeting .31 mil - 9” x 400' - Roll $62.00 Each Plastic Sheeting 4 mil - 20' x 100' - Roll $169.00 Each Clear Poly Sheeting 6 mil 20 x 100' - Anit Static Roll $319.21 Each 6 mil Clear White - Fire Retardant 20' x 100' - Roll $390.50 Each Plastic Sheeting Hangers - Blue $611.39 Case
Contents
Box - Large $6.91 Each
Box - Medium $6.16 Each
Box - Small $5.49 Each
Foam / Wood Blocks $87.00 Box
Moving Blankets - One time use only $5.40 Each
Packing Paper (26" x 24" - 140 ct - recycled) $47.93 Box/50lb Tacky Mats 37" x 26" PAD/30 $153.45 Each
Tarp (per square ft) $0.69 Each
Wrap - Bubble /Anti Static $98.75 Roll
Wrap - Stretch $68.95 Roll
Filter - Activated Carbon 500 / 700 cfm $88.75 Each
Filter - Air Scrubber 500 /700 cfm - HEPA $287.25 Each
Filter - Air Scrubber 500/700 cfm - Secondary $27.50 Each Filter - Air Scrubber 500 /700 cfm - Prefilter $18.75 Each Filter - Air Scrubber 1000 cfm - HEPA $308.69 Each
Filter - Air Scrubber 1000 cfm - Prefilter $19.95 Each
Filter - Air Scrubber 1000 cfm - Secondary $29.95 Each
Filter - Air Scrubber 2000 cfm - HEPA $398.90 Each
Filter - Air Scrubber 2000 cfm - Prefilter $11.45 Each
Filter - Air Scrubber 2000 cfm - Secondary per 12 pack $176.49 Each Filter - Activated Carbon 2000 cfm $213.09 Each
Filter - Back Pak Vacuum Kit $44.53 Each
Filter - Desiccant Dehumidifier - 5000 cfm $18.16 Each
Filter - Refrigerant Dehumidifier - 754 $39.25 Each
Filter - Upright Vacuum $5.25 Each
Filter - Wet/Dry Vacuum, non-HEPA $30.00 Each
Filter Material, Poly Rolled Medium $48.87 Box
Vacuum Cleaner Bags $21.71 Pak/10
Vacuum Cleaner Bags - Back Pack HEPA $44.07 Pak/10
Vacuum Cleaner Bags - Canister HEPA $32.64 Pak/6
Initial: 2026 Page 4 of 13
Schedule B: Consumables
Consumables Description: Rate: Unit:
Contents
Box - Large $6.91 Each
Box - Medium $6.16 Each
Box - Small $5.49 Each
Foam / Wood Blocks $87.00 Box
Moving Blankets - One time use only $5.40 Each
Packing Paper (26" x 24" - 140 ct - recycled) $47.93 Box/50lb Tacky Mats 37" x 26" PAD/30 $153.45 Each
Tarp (per square ft) $0.69 Each
Wrap - Bubble /Anti Static $98.75 Roll
Wrap - Stretch $68.95 Roll
Filters
Filter - Activated Carbon 500 / 700 cfm $88.75 Each
Filter - Air Scrubber 500 /700 cfm - HEPA $287.25 Each
Filter - Air Scrubber 500/700 cfm - Secondary $27.50 Each Filter - Air Scrubber 500 /700 cfm - Prefilter $18.75 Each Filter - Air Scrubber 1000 cfm - HEPA $308.69 Each
Filter - Air Scrubber 1000 cfm - Prefilter $19.95 Each
Filter - Air Scrubber 1000 cfm - Secondary $29.95 Each
Filter - Air Scrubber 2000 cfm - HEPA $398.90 Each
Filter - Air Scrubber 2000 cfm - Prefilter $11.45 Each
Filter - Air Scrubber 2000 cfm - Secondary per 12 pack $176.49 Each Filter - Activated Carbon 2000 cfm $213.09 Each
Filter - Back Pak Vacuum Kit $44.53 Each
Filter - Desiccant Dehumidifier - 5000 cfm $18.16 Each
Filter - Refrigerant Dehumidifier - 754 $39.25 Each
Filter - Upright Vacuum $5.25 Each
Filter - Wet/Dry Vacuum, non-HEPA $30.00 Each
Filter Material, Poly Rolled Medium $48.87 Box
Vacuum Cleaner Bags $21.71 Pak/10
Vacuum Cleaner Bags - Back Pack HEPA $44.07 Pak/10
Vacuum Cleaner Bags - Canister HEPA $32.64 Pak/6
Initial: 2026 Page 5 of 13
Schedule B: Consumables
Consumables Description: Rate: Unit:
Miscellaneous/General
Carpet Protection Film 2' x 200' $105.00 Each
Cleaning Rags $9.47 Per 25 lb.
Cleaning Towel $13.25 Dozen
Cleaning Towel (Microfiber) $53.95 Dozen
Cotton Mop Head $14.79 Each
Dusting Cloth - Masslin treated $63.90 50/Bag
Insulation Disposal Collection Bag $25.00 Each
Lay Flat (Roll - 250' x 14") $159.00 Each
Lay Flat (Roll - 500' x 18") $457.50 Each
Lay Flat (Roll - 500' x 33") $795.00 Each
Rayon Mop Head $24.77 Each
Sponge Dry Clean $276.25 48/Case
44 gal Trash Bags - Contractor 3 mil $61.75 Box 50
33 gal Trash Bags -Contractor 6 mil (Clear) $156.49 Box 100 Wall Zippers $28.00 Pak/2
Zip Ties 14" - Industrial $25.83 Pak/20
Zip Ties 36" - Industrial $41.24 Pak/10
Zip Ties 48" - Industrial $55.44 Pak/10
Safety
Gloves - Cotton $6.75 Each
Gloves - Leather Safety/Work $12.50 Each
Gloves - Nitrile/Latex $46.95 Box/100
Hearing Protection $50.85 100/box
Muck Boots $59.50 Pair/Per Project
Respirator - Full or Half Mask $43.00 Each
Respirator - N 95 $6.25 Each
Respirator Cartridges - Ammonia $29.50 Each
Respirator Cartridges - Organic $27.50 Each
Safety Goggles (Chemical Splash) $24.20 Each
Safety Glasses $6.00 Each
Safety Vest/Hard Hat Combo $15.00 Ea. Per Project
Tyvek (Bio-Shield Coveralls) $29.40 Per Suit/Exchange
Tapes/Adhesives
Spray Adhesives $18.25 Aerosol/Can
Tape - Caution 3" x 1000' HDX $29.70 Roll
Tape - Duct - 2" x 60 yrds. $13.19 Roll
Tape - HVAC 2" x 50 yrds. $25.17 Roll
Tape - Painter (Blue) 2" x 60yrds. $15.78 Roll
Tape - Poly/Box - 2" x 109 yrds. $9.75 Roll
Initial: 2026 Page 6 of 13
Schedule C: Equipment
Equipment Description: Rate: Unit:
Air Mover/ Scrubbers
Air Mover - Axial $44.00 Each/Day
Air Mover - Carpet $30.00 Each/Day
Air Scrubber - 2000 cfm $175.00 Each/Day
Air Scrubber - 1000 cfm $140.00 Each/Day
Air Scrubber - 700 cfm $120.00 Each/Day
Air Scrubber - 500 cfm $95.00 Each/Day
Blast/Power Wash Units
Electrostatic Sprayer $125.00 Each/Day
Fogger/ULV Sprayer $60.00 Each/Day
Fogger/Thermal $140.00 Each/Day
Media Blasting Machine $475.00 Each/Day
Pressure Washer - Hot $180.00 Each/Day
Cleaning/Vacuum Extraction
Insulation Removal Vacuum $357.50 Each/Day
Orbital Floor Machine $48.75 Each/Day
Portable Carpet Machine $357.50 Each/Day
Portable Extractor $235.00 Each/Day
Portable Fuel Cells $65.00 Each/Day
Pump - Sump (Gas) $175.00 Each/Day
Pump - Trash (2" to 4") $150.00 Each/Day
Truck Mount Carpet/Extraction Machine $522.50 Each/Day
Rover Extraction Unit $220.00 Each/Day
Ultrasonic Cleaning Machine $412.50 Each/Day
Vacuum - Upright Vacuum Cleaner $29.00 Each/Day
Vacuum - Back Pack, or Canister HEPA $115.00 Each/Day
Vacuum - Wet/Dry $55.00 Each/Day
Drying Equipment
LGR Dehumidifier - Commercial (100 and over PPD) $150.00 Each/Day LGR Dehumidifier - Commercial (under 100 PPD) $125.00 Each/Day Desiccant -to 1000 cfm $525.00 Each/Day
Desiccant - 2,000/2250 cfm 750.00 Each/Day
Desiccant - 3,500 cfm $1,225.00 Each/Day
Desiccant - 5,000 - 6,000 cfm $1,625.00 Each/Day
Desiccant - 10,000 / 12,000cfm $2,775.00 Each/Day
Desiccant - 15,000 cfm $4,450.00 Each/Day
5000 cfm Desiccant Package Unit (**) $2,860.00 Each/Day Desiccant Door Kit - Total/one time charge $325.00 Per Opening Dry Force Injectidry (Wall Cavity) $150.00 Each/Day
DX Unit - 5 Ton $675.00 Each/Day
DX Unit - 20/30 Ton $1,495.00 Each/Day
DX Unit - 60 / 70 Ton $2,450.00 Each/Day
Flex Duct $47.00 Each/Day
Indirect Fire Temporary Heat: 150k-300k BTU $950.00 Each/Day Indirect Fire Temporary Heat: 300k-450k BTU $1,375.00 Each/Day Indirect Fire 51k – 150k BTU $525.00 Each/Day
Under 50k BTU (Electric) $225.00 Each/Day
Initial: 2026 Page 7 of 13
Schedule C: Equipment
Equipment Description: Rate: Unit:
HVAC
HVAC Cleaning Package (**) $616.00 Each/Day
Video Inspection $300.00 Each/Day
Odor Control
Airless Sprayer $125.00 Each/Day
Hydroxyl $235.00 Each/Day
Ozone Generator - Activated Oxygen $142.00 Each/Day
Steam Hero Vapor Shark $95.00 Each/Day
Power
Cable - 50- 100 ft. $38.50 Each/Day
Cable Ramps $17.55 Each/Day
Air Compressor $45.00 Each/Day
Generator Portable $175.00 Each/Day
Generator Cable - 5 Band $84.50 Each/Day
Generator -20kW $565.00 Each/Day
Generator - 50kW $797.50 Each/Day
Generator - 150kW $1,100.00 Each/Day
Generator - 200kW $1,300.00 Each/Day
Generator - 300kW $1,750.00 Each/Day
Generator - 500kW $2,700.00 Each/Day
Generator - 1,000kW $5,670.00 Each/Day
Splitter Panel -400 Amp $275.00 Each/Day
Power Distribution, 100-200 Amp $150.00 Each/Day
800 Amp I- Line Panel $390.00 Each/Day
Spider Box $90.00 Each/Day
Safety and Site Services
DocuSketch™ or Matterport™ Imaging Cameras $300.00 Per Project Demo Carts $25.00 Each/Day
Floor Scraper - Electric $125.00 Each/Day
Lighting - 100' String Lights $30.00 Each/Day
Lighting - Demo Lights $25.00 Each/Day
Lighting - Tower Mobile $189.00 Each/Day
Lighting - Wobbles $57.00 Each/Day
Lock-Out/Tag-Out Kit $25.00 Each/Day
Personal Fall Protection (With Lanyard) $12.00 Each/Day Scaffolding, Bakers (Per Section) $45.00 Each/Day
Trailers/Vehicles
Golf Cart/Gator $75.00 Each/Day
Vehicle - Auto/Pick-up $120.00 Each/Day
Vehicle - Box Truck $195.00 Each/Day
Vehicle - Cargo/Passenger Van $145.00 Each/Day
Vehicle - Mobile Command Center $550.00 Each/Day
Vehicle - Onsite Recovery Trailer (53') $300.00 Each/Day Vehicle - Semi-Tractor $375.00 Each/Day
Vehicle - Trailer/ Flatbed $140.00 Each/Day
Initial: 2026 Page 8 of 13
Schedule C: Equipment
Small Tools (See page 9)
Adjustable
Wrenches/Pliers Extension Cords
Mobile Office Equipment
(Laptops, Monitors, Printers,
Scanners, Tablets, etc.)
Smocks, Vests and T-
Shirts
Bar - Flat Pry Fire Extinguishers Spray
Bottles/Triggers
Barrel Pumps First Aid Kits Squeegees
Blades (Replacements) Flash Lights Moisture Meters Staple Guns Bolt Cutters Fuel Cans Mop Buckets, Handles and
Wringers Tables
Brooms Funnels O2 Meters Tape Gun
Brushes (All types) Gang Boxes Pallet Jacks (All types) Thermo Imaging /Hygrometer
Buckets (All types) Generator Aux. Adapter Power Hand Tools Tool Box Bulbs (Replacements) GFI Scraper Pump Sprayers (All types) Tool Kit (Mechanical)
Cell Phones Hammers Putty Knife Trash Barrel
Chains/Locks Hand Sanitizer Repair Kit - Hose, Airless, Electric
Two Way or
Portable Radios,
Communication
Devices Chain Saws Hog Rings Rope 50" (Nylon, Hemp)
Chairs Ice Chests Roto Zips Unger Poles
Chalk/Chalk Line Inventory Tags Sanders Utility Knives
Demo Tools Step Ladders (All sizes) Saws (All types) Wheelbarrows Dolly/Hand Truck
Laundry cost for reuse of
rags will be paid at cost
plus 10%.
Screw Drivers
Drills/Drill Bit Set Scrapers -Shovels
Electric Heaters < 15kw Shoe Covers
2026 Page 9 of 13 Initial:
Labor Conditions:
Labor Classifications and Rates – listed on Page 1 apply to personnel engaged to provide services. Whether regular full- time employees of SERVPRO franchisees, temporary labor engaged directly by SERVPRO franchises or personnel secured through a labor service or vendor source. We reserve the right to revise any of the rates herein upon written notice when the project is affected by market conditions beyond our control and/or availability, during large national and region-wide extraordinary events, as declared by Servpro Industries. These include, but are not limited to: epidemics, pandemics, storms, catastrophes, hurricanes, floods, earthquakes, wildfires and tornadoes.
Standard Rates – the rates on Page 1 are “standard rates” and apply during first eight (8) hours worked. All jobs performed during normal business hours may not charge an Emergency Service Fee; however, a one-time Emergency Service Fee will be charged for any initial emergency services started outside of normal business hours. Normal business hours are defined as Monday through Friday 8:00 AM to 5:00 PM. Donning and doffing PPE and any necessary personnel decontamination will be charged at the actual time.
Overtime Rates – will be billed for all labor classifications at the rate of 1.5 times the standard rate per hour after eight (8) hours per day or forty (40) hours per week, worked on the same project in accordance with all state labor laws in the state where the work is being performed. Hours worked by personnel on the following holidays will be charged at 2 times the standard rate: New Year’s Day, Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the day after Thanksgiving, Christmas Eve and Christmas Day. If a state or local authority imposes more stringent overtime requirements, including holidays, those will apply. Other than performing Emergency Services, overtime must have client approval.
Mobilization/Travel – time for all personnel including, without limitation, managers, crew, labor subcontractors and other subcontractors will be billed portal to portal (office/warehouse to job site and return) at the rates set forth above.
With a strong nationwide network, we will attempt to mobilize qualified personnel and equipment as near to the loss site as we can. Client is also responsible for the mobilization and return costs of vehicles, equipment and trailers over 75 miles one way.
Stand-by – When circumstances beyond our control require personnel and/or equipment to be delayed from beginning or continuing work, the rates herein per hour will be charged for personnel and equipment, with a minimum of 6 hours for personnel, and all labor associated fees will apply.
Prime Area Labor Rates – will be applied to projects within 25 miles from the center of the following areas: Boston, Chicago, Denver, Minneapolis, New York City, Washington, D.C. and within the entire states of Alaska, California, Hawaii, Oregon, Washington and all U.S. Territories. Prime Area Labor Rates may also apply when the governor of any of the 50 states has declared a state of emergency. These include, but are not limited to: epidemics, pandemics, storms, catastrophes, hurricanes, floods, earthquakes, wildfires and tornadoes, where labor availability is compromised and/or due to market conditions beyond our control. In the event where the above Prime Area Labor Rates are applied outside of the areas listed above the client must approve prior to. The above Prime Area Labor Rates will apply outside of the areas listed above only upon the client’s prior approval.
Prevailing, Union, State and Government Wages – Labor which is subject to prevailing wage, unionized labor, state and government or any other extraordinary local labor conditions. In such events, Labor will be charged at presented certified payroll invoice plus 30%.
Small Tools Charge – of 3% applies to all labor of Restoration Tech and below that are assigned to the project full time and includes all listed items under Small Tools above.
Subcontracted General Labor – includes outside labor services provided as needed for the scope of the project: will be charged at the current rates on Schedule A of this T&M Pricing; plus all other applicable labor billable items including, but not limited to, per diem, small tools, vehicles, mileage, lodging, as set forth herein and as applicable to the project.
Specialty and Licensed Trades – include but are not limited to electrical, plumbing, mechanical, roofers, engineers, architects, and other specialty trades, and will be charged at presented invoice plus 10% overhead and 10% profit.
Initial: 2026 Page 10 of 13
Restoration Services Labor Descriptions:
Project Coordinator – coordinates activities and assignments of designated projects to ensure that goals and objectives specified for the projects are accomplished. Job Responsibility Examples: Ensure proper reporting (CLLD); Review Project Burn Reports; Review status of jobs in progress; inspect all projects in progress; assist with project scope and estimate as necessary; meet with Adjuster/Consultant/Insured to review progress and provide dispute resolution and job site inspections and all appropriate permits are in place, if applicable.
Sr. Project Manager – for extremely large projects requiring multiple Project Managers, a Senior Project Manager draws communication responsibilities with the materially interested parties away from the PMs, so they can better focus on task completion and documentation of their assigned project. Job Responsibility Examples: Job site inspection; prepare daily work orders; morning meeting with PM's; oversee morning line-up; meeting with Project Clerical Administrator to review previous days paperwork and ensure insurance company receives proper documentation; meeting with Insured/Adjuster/Consultant to review progress; troubleshoot issues as necessary; complete daily checklist and job diary; review end of shift paperwork with APM for accuracy; daily meeting with PC; and ensures daily reporting to all stakeholders.
Project Manager – directs all operations of a designated project and provides the primary single point of contact for all materially interested parties. The PM is accountable for the project's execution and completion. Job Responsibility Examples: Jobsite inspection; prepare Daily Work Orders; morning meeting with APM, HSO & RC; oversee morning line- up; meet with Project Clerical Administrator to review previous day's paperwork and ensure insurance company receives proper documentation; meet with Insured/Adjuster/Consultant to review progress; troubleshoot issues as necessary; complete Daily Checklist and Job Diary; review end-of-shift paperwork with APM for accuracy; daily meeting with PC and ensures daily reporting to all stakeholders.
Health & Safety Officer – identifies, evaluates, and implements policy and procedures that affect health and safety aspects for all personnel on the jobsite. Job Responsibility Examples: Morning meeting with PM; morning Safety Meeting at line-up; continuous site inspections for safety infractions; ensure all safety boards are in place and satisfy all SERVPRO standards; incident reports as necessary; OSHA inspections as necessary; job site safety training, as necessary.
Remediation Supervisor – Has developed expertise through project experience and supervises the General Laborers (GL) to maintain quality production but does not participate in the physical completion of tasks, other than training and coaching the General Laborers performing the work.
Desiccant & Technical Specialist – handles specific specialty restoration services or tasks, such as, but not limited to:
thermal imaging, 3D geospatial scans of a structure, ensures proper setup of all large and small format equipment, maintains drying zones and/or chambers, and is a technical advisor in specialty restoration services.
Assistant Project Manager – executes the production plan (based on work orders and the direction of the Project Manager) by coordinating Restoration Supervisors (RS) and labor while assuring safety compliance and quality of production. Job Responsibility Examples: Job site inspection with PM; morning meeting with Restoration Supervisors; issue Daily Work Orders; morning line-up; on-going quality inspections; end-of-shift meeting with Restoration Supervisors; collect daily paperwork and review for accuracy; review end-of-shift paperwork with PM.
Initial: 2026 Page 11 of 13
Restoration Services Labor Descriptions:
Restoration Supervisor – Has developed expertise through project experience and supervises all labor classifications to ensure quality production but does not participate in the physical completion of tasks, other than training and coaching the those performing the work.
Content Inventory Supervisor – is responsible for tracking and documenting all aspects of the contents handling and processing on a project. This supervisor will manage teams within the structure/project and audit documentation and reports and provide them on a daily basis for the project file.
Remediation Technician – performs skilled production tasks and has training to work in specialized environments which may require additional PPE, safety gear. and communication techniques.
CDL Driver – is responsible for transportation involving vehicles that require CDL license.
Restoration Technician – performs skilled restoration tasks.
Resource Coordinator/Supply Supervisor – identifies, negotiates and secures needed resources including labor, equipment, and subcontractors. Job Responsibility Examples: Morning meeting with PM; purchase subcontractor services as requested by PM; issue purchase orders as requested by PM; oversee subcontractor services; general site services oversight; evening meeting to review daily paperwork with PM.
Skilled Labor – has developed expertise through project experience such as boarding up structures, the building temporary walls, erecting containment, and making precision cuts to building materials. This may also include the operation of specialty equipment (i.e. power tools, forklifts, and specialty restoration equipment) and work performed at high risk or height and providing specialized content packing and handling.
Project Clerical Administrator – collects, compiles and validates all documentation and financial information for the project.
Job Responsibility Examples: attending the morning meeting with PM to review previous day’s paperwork; data entry for all paperwork into Time and Materials Management (T&M) Software; reconcile invoices to tickets.
General Labor – perform labor tasks and are capable of using basic hand tools.
Management Fee – is charged for supervising and training labor provided by the customers employee pool. At times we are asked or required to utilize the customers employees to utilize certain task and this fee is a per employee supervisor fee.
Project Consultant/Estimator – may be billed at the request or the invitation of a customer/client to provide consulting services, including detailed estimates on third party projects.
Initial: 2026 Page 12 of 13
Consumables Conditions:
Client will be notified of non-scheduled consumables needed for the project, which will be charged at presented invoice plus 10% overhead and 10% profit.
We may add additional consumables, materials and corresponding rates to this schedule as needed for individual projects upon written notice which will be charged at presented Invoice plus 10% overhead and 10 % profit.
Equipment Conditions:
Daily Rate – is charged for each calendar day equipment is utilized on a project, whether partial or full day.
Quick Pay Discount – full payment made within 45 days of invoice applies as follows to Schedule C. ● Weekly rate of the first 5 consecutive days of the same week (no charge for last 2 days), and ● Monthly rate of 3 consecutive weeks (21 Days) of a monthly period (no charge for the fourth/last week).
Vendors – for on-site services, such as fencing, porta johns, dumpsters and office trailers will be charged at presented invoice plus 10% overhead and 10% profit.
Generators – will have a minimum charge of 1 daily rate plus all costs incurred if power is restored upon or prior to arrival, or client cancels generator order. Servpro franchisee makes no guarantee on timelines for generator availability during a catastrophic event or other circumstances beyond our control.
Fuel – scheduled prices do not include fuel or fuel delivery, which will be charged at presented invoice plus 10% overhead and 10% profit.
Ordered, Purchased and Unscheduled (additional) Equipment – Client will be notified of any additional unscheduled equipment needed for the project and rented from third parties or purchased, which will be charged at presented invoice plus 10% overhead and 10% profit, with minimum of 1 day rental, plus any related charges including, without limitation, transportation and fuel as set forth herein.
Equipment Transportation – will be billed for delivery to project site and return by 3rd party vendors at presented invoice plus 10% overhead and 10% profit. Transportation provided by Servpro franchisee staff will be invoiced at scheduled rates herein.
**Desiccant Package Unit – 5k Desiccant, 150kW Generator, Fuel Cell, Trailer, Distro Panel, Flex Duct/1 set, Power Cables/1 set.
**HVAC Cleaning Package – Negative Air Machine, Compressor, Portable Cleaner, and WIP Kit.
CAT - 3% Off-Site Logistical/Mobilization Support – services include, without limitation, off-site management, mobilization of project office, communication support, specialty office equipment/supplies, technicians, administrative support staff, other costs of project support and administrative allowances that support field operations before and after the project start/completion date, which will be billed at 3% of the total charges incurred on the first seven (7) days of the project, excluding reimbursables expenses, subcontractor invoices and third party vendor invoices. To be charged during emergencies declared by national, state, local, or other authorities. These include, but are not limited to:
epidemics, pandemics, storms, catastrophes, hurricanes, floods, earthquakes, wildfires and tornadoes. Written approval from the client and Servpro Industries Commercial Large Loss Division is required. 2026 Page 13 of 13
General Conditions:
Mobilization/Travel – for projects located over 100 miles one way will be charged to project as follows: Hotel at presented invoice; per diem at $60 per person per day; rented vehicles at presented invoice; SERVPRO charges this daily rate whether the per diem is paid directly to the person. Airfare at presented invoice; Transportation for equipment and materials utilized for the benefit of the project at presented invoice; Meals for general labor at actual cost. 10% overhead and 10% profit will be added to the previously listed expenses.
Taxes – the rates herein are exclusive of federal, state and local sales, use or similar taxes, which will be separately itemized in the invoice and paid by Client.
Permits – the rates herein do not include permit costs and fees, which will be billed with 10% overhead and 10% profit added.
Bonding – may be applicable upon mutual agreement and will be invoiced at 5% of project.
Scope – Upon arrival on site, SERVPRO franchisee will assess the loss and begin Emergency Services, which are those needed, recommended, and approved to stabilize the environment/property, remove materials that are deemed to pose a safety hazard, and/or help prevent secondary damages. As soon as practicable after the property is stabilized, usually within 72 hours, Service Provider shall provide for Client approval a written scope of needed work and preliminary estimate, also known as a rough order of magnitude (ROM). This preliminary estimate and scope will list work needed, areas to mitigate and restore, workers, equipment, timeline, and preliminary price. The scope and price are subject to revision upon Client approval due to circumstances unforeseen at the time of the preliminary estimate, such as hidden damage that is discovered during demolition and removal of damaged building components. After the initial estimate/rough order of magnitude (ROM), Service Providers will provide daily field reports containing current status, action required, photos, estimates, Time and Materials summary of charges, change orders, moisture maps, drying reports and other applicable job updates.
Payment: Invoices are due and payable upon receipt and will be deemed late 30 days after receipt. Servpro franchisees reserve the right to require progress payments for large losses, and construction services. If there are any disputed charges on any invoices, these must be clearly identified in writing within 30 days of receipt of invoice; provided, however, that any amounts not disputed in good faith must be paid within 30 days of receipt of invoice. Both parties shall use best efforts to resolve any such disputed amounts within 30 days after written notice. Interest charges will begin to accrue after 30 days of receipt of invoice for undisputed amounts and 90 days for such disputed amounts at the rate of 1% per month or the maximum amount allowed by law, whichever is lower.
Date:
Client's Signature: Provider's Signature:
Client Printed Name: Franchise Legal Name:
Project Address: d/b/a SERVPRO® of:
City, State and Zip:
Provider is an independently owned and operated SERVPRO franchise.
Disclosure Ques,onnaire (Exhibit D)
EXHIBIT D
DISCLOSURE QUESTIONNAIRE
The Company shall complete the following questionnaire:
1. Has the Company, any officer of the Company, or any employee of the Company who has proprietary interest in the Company, ever been disqualified, removed, or otherwise prevented from bidding on, or completing a federal, state, or local government project because of a violation of law or safety regulation?
Yes ______ No ______
If the answer is yes, explain the circumstances in the following space.
2. Has the Company, any officer of the Company, or any employee of the Company who has proprietary interest in the Company, ever had any administrative proceedings, claims, lawsuits, or other exposures pending against the Company?
Yes ______ No ______
If the answer is yes, explain the circumstances in the following space.
3. Has the Company, any officer of the Company, or any employee of the Company who has proprietary interest in the Company, filed for bankruptcy under any business name over the past five (5) years.
Yes ______ No ______
If the answer is yes, explain the circumstances in the following space.
4. Has the Company, or any officer of the Company, or any employee of the Company who has proprietary interest in the Company, have any past or current business and personal relationships with any current Riverside elected official, appointed official, City employee or family member of any current Riverside elected official, appointed official or City employee?
Yes ______ No ______
If the answer is yes, explain the circumstances in the following space.
RFP No 2524
5. Has the Company, or any officer of the Company, or any employee of the Company who has proprietary interest in the Company, had a contract terminated for default of cause?
Yes _____ No _____
If the answer is yes, explain the circumstances in the following space.
6. Has the Company, or any officer of the Company, or any employee of the Company who has proprietary interest in the Company, been assessed any penalties, including liquidated damages, under any of its existing or past contracts with any organization of governmental entity?
Yes _____ No _____
If the answer is yes, explain the circumstances in the following space.
7. Has the Company, or any officer of the Company, or any employee of the Company who has proprietary interest in the Company, been convicted of a felony or is currently under indictment on any felony charge?
Yes _____ No _____
If the answer is yes, explain the circumstances in the following space.
RFP No 2524
Contractor Ques-onnaire (Exhibit E)
EXHIBIT E
CONTRACTOR QUESTIONNAIRE
Please answer the items below in the space provided. If additional space is needed, pages may be added.
CONTRACTOR NAME: ___________________________________________________ CSLB #:____________________________________________________________ DIR Registration #:___________________________________________________ Organization Type: (corporation, sole proprietorship, partnership, joint venture, etc.) _______________________________________________________________
CONTRACTOR INFORMATION:
1. For how many years has your organization been in business as a Contractor?
2. For how many years has your organization been in business under its present name?
3. Under what other names has your organization operated under? _______
4. What are your normal hours of operation?
Day Open Close
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
5. What services can your Company provide? (Check all that apply)
Service Yes No
Concrete grinding, gutter and sidewalk replacement
Drywall
RFP No 2524
Earthwork
Electrical, Safety and Security
Flooring
Heating, Ventilating, and Air‐Conditioning
Masonry
Painting/Striping
Paving
Pothole Investigations
Roof Repair
Sewer Line Repair
Thermal and Moisture Protection
Water Leak Detection
Any Other Services Not Listed Above:
RFP No 2524