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1 RiversideCA.gov
HOUSING AND HUMAN SERVICES
OVERVIEW
City Council
September 1, 2026
RiversideCA.gov
2 Project Manager
Project Coordinator
Case Manager
Project Assistant
HOUSING
AUTHORITY OUTREACH SERVICES
OS Manager
Access Project
Manager
Sr. Office Specialist
Hulen Outreach (4)
Outreach Workers (14)
Sr. Code Officer
Code Officers (6)
Ld Outreach (2)
Weekend Outreach
ADMINISTRATION TEAM
Sr. Admin Analyst
Sr. Admin Analyst
Project Assistant
Sr. Office Specialist
DIRECTOR OF HOUSING & HUMAN SERVICES
DEPUTY DIRECTOR
CDBG
Sr. Project Manager
Project Coordinator
(Vacant)
Project Coordinator
Sr. Office Specialist
Department of Housing and Human Services
52 FTEs
6 FTEs
4 FTEs
31 FTEs
7 FTEs
Created by City Council on September 12, 2023
DEPUTY DIRECTOR (VACANT)
Executive Assistant
Sr. Office Specialist
Admin Analyst
Project Assistant
Sr. Office Specialist
Case Manager
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CC Date: 9-1-2026
Item No.: 5
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2 RiversideCA.gov3
MISSION STATEMENTProvide multi-disciplinary services and support to the City’s vulnerable populations and residents that foster resilience, self-sufficiency, housing stability and enhance the quality of life for all.
RiversideCA.gov4
Most Common Causes of Homelessness
Job LossUnable to PayRent/MortgagesAddiction/Substance UseUnsafe HousingConditionsAbused by Spouse/PartnerFamily ConflictIncarceratedIllness/MedicalCondition WHAT TRIGGERSHOMELESSNESS?3
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WHO TO CALL
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HULEN HOMELESS SERVICE CAMPUS
The PlaceApprox. 33 Transitional Housing units Under rehabilitation, rehabilitation completed. Procuring program operator. Emergency Shelter90 congregate shelter beds- 60 City contracted bedsPSET’s Office – Interior improvements completed by September 2026Bridge Housing 23 non-congregate shelter beds Riverside Access Center Interior rehabilitation completed by October 2026 RiversideCA.gov10
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2025 EMPLOYEE OF THE YEAR
Gaby Bustos Jazmin Garcia15