City Council
Communication
Meeting Date: 4/1/2026
Item #: VII.12
File #: 0400-04-15-1
Item ID: 2026-201
Title: Amoruso Ranch Phase 1 - Subphase A1 Backbone Roads - Notice of Completion Contact: Troy Galvin 916-774-5441 [email protected]
SUMMARY
Staff recommends approval of the Notice of Completion for the Amoruso Ranch Phase 1 - Subphase A1 Backbone Roads as complete. The Engineering Division has made final inspection of the project and has found the civil improvement work complete in accordance with the improvement plans and City specifications. This action has no impact on the City's General Fund. Construction costs were paid by the developer.
RECOMMENDATION
Staff recommends that the City Council adopt the attached resolution accepting Amoruso Ranch Phase 1 - Subphase A1 Backbone Roads CWJ#190680 as complete and authorizing the City Engineer to execute the Notice of Completion.
BACKGROUND
The Engineering Division has made a final inspection of the above project and has found the roadway infrastructure work complete in accordance with the improvement plans and City Specifications.
FISCAL IMPACT
The actions requested as part of this action have no impact to the City's General Fund. Construction costs were paid by the developer.
ENVIRONMENTAL REVIEW
The California Environmental Quality Act (CEQA) only applies to projects which have the potential to cause a significant effect on the environment. Where it can be seen with certainty that there is no possibility that the activity in question may have a significant effect on the environment, the activity is not subject to CEQA. (CEQA Guidelines §15061(b)(3)).
CITY COUNCIL STRATEGIC PLAN/OVERARCHING GOALS
4. Invest in well-planned infrastructure and growth
Respectfully Submitted,
Troy Galvin, Construction Inspector
Mike Isom, Development Services Director
ATTACHMENTS:
1. Resolution 26-074
2. Notice of Completion
3. Exhibit A - Vicinity Map
4. Final Map
REVIEWERS:
Troy Galvin, Development Services Department - Engineering Division Created/Initiated - 3/11/2026 Marc Stout, Development Services Department - Engineering Division Approved - 3/12/2026 Mike Isom, Development Services Department Approved - 3/12/2026 Kelly Aye, City Attorney Department Approved - 3/17/2026 Katrina Six, City Clerk Department Approved - 3/18/2026 Ryan DeVore, City Clerk Department Approved - 3/18/2026 Dennis Kauffman, City Manager Department - Assistant City Manager Approved - 3/18/2026 Michelle Sheidenberger, City Attorney Department Approved - 3/18/2026 Dominick Casey, City Manager Department - City Manager Approved - 3/18/2026 Katrina Six, City Clerk Department Final Approval - 3/18/2026
RESOLUTION NO. 26-074
RESOLUTION OF THE COUNCIL OF THE CITY OF ROSEVILLE ACCEPTING THE PUBLIC WORK KNOWN AS AMORUSO RANCH PHASE 1 – SUBPHASE A1 BACKBONE ROADS PROJECT, APPROVING THE "NOTICE OF COMPLETION", AND AUTHORIZING AND
DIRECTING THE CITY ENGINEER TO EXECUTE SAID NOTICE ON BEHALF OF THE
CITY OF ROSEVILLE, THEREFORE, AND ACCEPTING A PORTION OF THE DEDICATIONS OFFERED ON THE RECORDED MAP OF THE SUBDIVISION.
BE RESOLVED by the Council of the City of Roseville as follows:
1. The "Notice of Completion" on file in the City Clerk's Department relative to that public work known as the Amoruso Ranch Phase 1 – Subphase A1 Backbone Roads project is hereby approved and the public work accepted.
2. A portion of the right-of-way and easements offered for dedication on the final map of Amoruso Ranch Phase 1 – Subphase A1 In-Tract recorded in Book GG of Maps, Page 63, in the office of the recorder of Placer County, is hereby accepted by the City in part as said dedications relates to the improvement plan set known as Amoruso Ranch Phase 1 – Subphase A1 Backbone Roads project.
3. The City Engineer is hereby authorized and directed to execute said Notice on behalf of the City of Roseville.
PASSED AND ADOPTED by the Council of the City of Roseville, this day of , 20 , by the following vote on roll call:
AYES COUNCILMEMBERS:
NOES COUNCILMEMBERS:
ABSENT COUNCILMEMBERS:
MAYOR
ATTEST:
CITY CLERK
RECORDING REQUESTED BY AND WHEN
RECORDED MAIL TO:
CITY
CLERK
CITY OF ROSEVILLE
311 VERNON STREET
ROSEVILLE, CA 95678
Exempt
from recording fees
Pursuant to Gov’t Code §27383
NO
TICE OF COMPLETION
N
OTICE IS HEREBY GIVEN that the public work of improvement known as the Project was completed and
accepted by the City of Roseville on . The location is situated in the City of Roseville, County of Placer, State of California and is indicated on the attached map, marked as Exhibit “A” and incorporated herein by this reference. The real property herein described is owned by the City of Roseville, 311 Vernon Street, Roseville CA 95678.
The direct/general contractor on said project was .
The surety on said project was
.
___________________________________
Cit
y of Roseville
Owner
ATTEST:
________________________________
_
Carmen Avalos, City Clerk
State of California )
County of Placer )
I, , being first duly sworn, depose and say: I am the of the City of Roseville, a municipal corporation in the State of California, owner of the property described in the above Notice. I am duly authorized to make this verification for and on behalf of the City of Roseville. I have read the Notice of Completion and know its contents and the facts stated therein are true.
___________________________________
City of Roseville
State of California )
County of Placer )
Subscribed and sworn to (or affirmed) before
me on this _ ____
day of ,
20 ___,
proved to me on the basis of satisfactory
evidence to be the person(s) who appeared
before me.
____________________________________
Place Notary Seal and/or Stamp Above Signature of Notary Public A notary public or other officer completing this certificate verifies only the identity of the individual who signed the document to which this certificate is attached, and not the truthfulness, accuracy, or validity of that document.
WESTBROOK BL
Exhibit A: Vicinity Map
City of Roseville
Amoruso Ranch Phase 1 - Subphase A1
Backbone Roads
Project
Location
.
0 0.250.13
Miles
BLUE
OAKS BL
WESTBROOK BL
FI
DDYME
NT
RD
Vicinity Map
City Council
Communication
Meeting Date: 4/1/2026
Item #: VII.13
File #: 0400-04-15-1
Item ID: 2026-205
Title: Amoruso Ranch Phase 1 - Subphase A1 In-Tract - Notice of Completion Contact: Troy Galvin 916-774-5441 [email protected]
SUMMARY
Staff recommends approval of the Notice of Completion for the Amoruso Ranch Phase 1 - Subphase A1 In- Tract as complete. The Engineering Division has made the final inspection of the project and has found the roadway infrastructure work complete in accordance with the improvement plans and City specifications.
This action has no impact on the City's General Fund. Construction costs were paid by the developer.
RECOMMENDATION
Staff recommends that the City Council adopt a resolution accepting Amoruso Ranch Phase 1 - Subphase A1 In-Tract CWJ#190793 as complete and authorizing the City Engineer to execute the Notice of Completion.
BACKGROUND
The Engineering Division has made a final inspection of the above project and has found the roadway infrastructure work complete in accordance with the improvement plans and City specifications.
FISCAL IMPACT
The actions requested as part of this action have no impact to the City's General Fund. Construction costs were paid by the developer.
ENVIRONMENTAL REVIEW
The California Environmental Quality Act (CEQA) does not apply to activities that will not result in a direct or reasonably foreseeable indirect physical change in the environment, or is otherwise not considered a project as defined by CEQA Statute §21065 and CEQA State Guidelines §15060(c)(3) and §15378. The Notice of Completion meets the above criteria and is not subject to CEQA. No additional environmental review is required.
CITY COUNCIL STRATEGIC PLAN/OVERARCHING GOALS
4. Invest in well-planned infrastructure and growth
Respectfully Submitted,
Troy Galvin, Construction Inspector
Mike Isom, Development Services Director
ATTACHMENTS:
1. Resolution 26-065
2. Notice of Completion
3. Vicinity Map
4. Final Map
REVIEWERS:
Troy Galvin, Development Services Department - Engineering Division Created/Initiated - 3/11/2026 Marc Stout, Development Services Department - Engineering Division Approved - 3/12/2026 Mike Isom, Development Services Department Approved - 3/12/2026 Kelly Aye, City Attorney Department Approved - 3/16/2026 Katrina Six, City Clerk Department Approved - 3/16/2026 Ryan DeVore, City Manager Department - Assistant City Manager Approved - 3/17/2026 Dennis Kauffman, City Manager Department - Assistant City Manager Approved - 3/17/2026 Michelle Sheidenberger, City Attorney Department Approved - 3/18/2026 Dominick Casey, City Manager Department - City Manager Approved - 3/18/2026 Katrina Six, City Clerk Department Final Approval - 3/18/2026
RESOLUTION NO. 26-065
RESOLUTION OF THE COUNCIL OF THE CITY OF ROSEVILLE ACCEPTING THE PUBLIC WORK KNOWN AS AMORUSO RANCH PHASE 1 – SUBPHASE A1 IN-TRACT PROJECT, APPROVING THE "NOTICE OF COMPLETION", AND AUTHORIZING AND DIRECTING
THE CITY ENGINEER TO EXECUTE SAID NOTICE ON BEHALF OF THE CITY OF
ROSEVILLE, THEREFORE, AND ACCEPTING A PORTION OF THE DEDICATIONS OFFERED ON THE RECORDED MAP OF THE SUBDIVISION.
BE RESOLVED by the Council of the City of Roseville as follows:
1. The "Notice of Completion" on file in the City Clerk's Department relative to that public work known as the Amoruso Ranch Phase 1 – Subphase A1 In-Tract project is hereby approved and the public work accepted.
2. A portion of the right-of-way and easements offered for dedication on the final map of Amoruso Ranch Phase 1 – Subphase A1 In-Tract project recorded in Book GG of Maps, Page 63, in the office of the recorder of Placer County, is hereby accepted by the City in part as said dedications relates to the improvement plan set known as Amoruso Ranch Phase 1 – Subphase A1 In-Tract project.
3. The City Engineer is hereby authorized and directed to execute said Notice on behalf of the City of Roseville.
PASSED AND ADOPTED by the Council of the City of Roseville, this day of , 20 , by the following vote on roll call:
AYES COUNCILMEMBERS:
NOES COUNCILMEMBERS:
ABSENT COUNCILMEMBERS:
MAYOR
ATTEST:
CITY CLERK
RECORDING REQUESTED BY AND WHEN
RECORDED MAIL TO:
CITY
CLERK
CITY OF ROSEVILLE
311 VERNON STREET
ROSEVILLE, CA 95678
Exempt
from recording fees
Pursuant to Gov’t Code §27383
NO
TICE OF COMPLETION
N
OTICE IS HEREBY GIVEN that the public work of improvement known as the Project was completed and
accepted by the City of Roseville on . The location is situated in the City of Roseville, County of Placer, State of California and is indicated on the attached map, marked as Exhibit “A” and incorporated herein by this reference. The real property herein described is owned by the City of Roseville, 311 Vernon Street, Roseville CA 95678.
The direct/general contractor on said project was .
The surety on said project was
.
___________________________________
Cit
y of Roseville
Owner
ATTEST:
________________________________
_
Carmen Avalos, City Clerk
State of California )
County of Placer )
I, , being first duly sworn, depose and say: I am the of the City of Roseville, a municipal corporation in the State of California, owner of the property described in the above Notice. I am duly authorized to make this verification for and on behalf of the City of Roseville. I have read the Notice of Completion and know its contents and the facts stated therein are true.
___________________________________
City of Roseville
State of California )
County of Placer )
Subscribed and sworn to (or affirmed) before
me on this _ ____
day of ,
20 ___,
proved to me on the basis of satisfactory
evidence to be the person(s) who appeared
before me.
____________________________________
Place Notary Seal and/or Stamp Above Signature of Notary Public A notary public or other officer completing this certificate verifies only the identity of the individual who signed the document to which this certificate is attached, and not the truthfulness, accuracy, or validity of that document.
City Council
Communication
Meeting Date: 4/1/2026
Item #: VII.14
File #: 0400-04-15-1
Item ID: 2026-204
Title: Amoruso Ranch Phase 1 - Subphase A2 - Notice of Completion Contact: Troy Galvin 916-774-5441 [email protected]
SUMMARY
Staff recommends approval of the Notice of Completion for the Amoruso Ranch Phase 1 - Subphase A2 as complete. The Engineering Division has made the final inspection of the project and has found the roadway infrastructure work complete in accordance with the improvement plans and City specifications. This action has no impact on the City's General Fund. Construction costs were paid by the developer.
RECOMMENDATION
Staff recommends that the City Council adopt the attached resolution accepting Amoruso Ranch Phase 1 - Subphase A2 CWJ#191101 as complete and authorizing the City Engineer to execute the Notice of Completion.
BACKGROUND
The Engineering Division has made a final inspection of the above project and has found the roadway infrastructure work complete in accordance with the improvement plans and City specifications.
FISCAL IMPACT
The actions requested as part of this action have no impact to the City's General Fund. Construction costs were paid by the developer.
ENVIRONMENTAL REVIEW
The California Environmental Quality Act (CEQA) does not apply to activities that will not result in a direct or reasonably foreseeable indirect physical change in the environment, or is otherwise not considered a project as defined by CEQA Statute §21065 and CEQA State Guidelines §15060(c)(3) and §15378. The Notice of Completion meets the above criteria and is not subject to CEQA. No additional environmental review is required.
CITY COUNCIL STRATEGIC PLAN/OVERARCHING GOALS
4. Invest in well-planned infrastructure and growth
Respectfully Submitted,
Troy Galvin, Construction Inspector
Mike Isom, Development Services Director
ATTACHMENTS:
1. Resolution 26-072
2. Notice of Completion
3. Vicinity/Area Map
4. Final Map
REVIEWERS:
Troy Galvin, Development Services Department - Engineering Division Created/Initiated - 3/11/2026 Marc Stout, Development Services Department - Engineering Division Approved - 3/12/2026 Mike Isom, Development Services Department Approved - 3/12/2026 Kelly Aye, City Attorney Department Approved - 3/17/2026 Katrina Six, City Clerk Department Approved - 3/17/2026 Ryan DeVore, City Manager Department - Assistant City Manager Approved - 3/17/2026 Dennis Kauffman, City Manager Department - Assistant City Manager Approved - 3/17/2026 Michelle Sheidenberger, City Attorney Department Approved - 3/18/2026 Dominick Casey, City Manager Department - City Manager Approved - 3/18/2026 Katrina Six, City Clerk Department Final Approval - 3/18/2026
RESOLUTION NO. 26-072
RESOLUTION OF THE COUNCIL OF THE CITY OF ROSEVILLE ACCEPTING THE PUBLIC WORK KNOWN AS AMORUSO RANCH PHASE 1 - SUBPHASE A2 PROJECT, APPROVING THE "NOTICE OF COMPLETION", AND AUTHORIZING AND DIRECTING THE CITY
ENGINEER TO EXECUTE SAID NOTICE ON BEHALF OF THE CITY OF ROSEVILLE,
THEREFORE, AND ACCEPTING A PORTION OF THE DEDICATIONS OFFERED ON THE RECORDED MAP OF THE SUBDIVISION.
BE RESOLVED by the Council of the City of Roseville as follows:
1. The "Notice of Completion" on file in the City Clerk's Department relative to that public work known as the Amoruso Ranch Phase 1 - Subphase A2 project is hereby approved and the public work accepted.
2. A portion of the right-of-way and easements offered for dedication on the final map of Amoruso Ranch Phase 1 - Subphase A2 project recorded in Book GG of Maps, Page 81, in the office of the recorder of Placer County, is hereby accepted by the City in part as said dedications relates to the improvement plan set known as Amoruso Ranch Phase 1 – Subphase A2 project.
3. The City Engineer is hereby authorized and directed to execute said Notice on behalf of the City of Roseville.
PASSED AND ADOPTED by the Council of the City of Roseville, this day of , 20 , by the following vote on roll call:
AYES COUNCILMEMBERS:
NOES COUNCILMEMBERS:
ABSENT COUNCILMEMBERS:
MAYOR
ATTEST:
CITY CLERK
RECORDING REQUESTED BY AND WHEN
RECORDED MAIL TO:
CITY
CLERK
CITY OF ROSEVILLE
311 VERNON STREET
ROSEVILLE, CA 95678
Exempt
from recording fees
Pursuant to Gov’t Code §27383
NO
TICE OF COMPLETION
N
OTICE IS HEREBY GIVEN that the public work of improvement known as the Project was completed and
accepted by the City of Roseville on . The location is situated in the City of Roseville, County of Placer, State of California and is indicated on the attached map, marked as Exhibit “A” and incorporated herein by this reference. The real property herein described is owned by the City of Roseville, 311 Vernon Street, Roseville CA 95678.
The direct/general contractor on said project was .
The surety on said project was
.
___________________________________
Cit
y of Roseville
Owner
ATTEST:
________________________________
_
Carmen Avalos, City Clerk
State of California )
County of Placer )
I, , being first duly sworn, depose and say: I am the of the City of Roseville, a municipal corporation in the State of California, owner of the property described in the above Notice. I am duly authorized to make this verification for and on behalf of the City of Roseville. I have read the Notice of Completion and know its contents and the facts stated therein are true.
___________________________________
City of Roseville
State of California )
County of Placer )
Subscribed and sworn to (or affirmed) before
me on this _ ____
day of ,
20 ___,
proved to me on the basis of satisfactory
evidence to be the person(s) who appeared
before me.
____________________________________
Place Notary Seal and/or Stamp Above Signature of Notary Public A notary public or other officer completing this certificate verifies only the identity of the individual who signed the document to which this certificate is attached, and not the truthfulness, accuracy, or validity of that document.
City Council
Communication
Meeting Date: 4/1/2026
Item #: VII.15
File #: 0800-02
Item ID: 2026-195
Title: Organizational Efficiency and Effectiveness Assessment - Professional Services Agreement
Contact: Kristina McKee 916-774-5595 [email protected]
SUMMARY
Staff recommends approval of a professional services agreement with Berry, Dunn, McNeil & Parker, LLC in the amount of $149,740 to provide services for an Operational Efficiency and Effectiveness Assessment.
The goal of this study is to identify opportunities to strengthen staff development, modernize service delivery, improve workflows, and promote consistent customer service. Funding is included in the Environmental Utilities department budget in the Water Operations, Wastewater Operations and Waste Services Operations Funds.
RECOMMENDATION
Staff recommends that the Council adopt a resolution to approve a professional services agreement with Berry, Dunn McNeil & Parker, LLC, for an assessment of its customer service and administrative functions and authorize the City Manager to execute it on behalf of the City of Roseville.
BACKGROUND
The Environmental Utilities Organizational Efficiency and Effectiveness Assessment is a department-wide project intended to evaluate and improve the administrative and customer service functions that support Water, Wastewater, and Waste Services. The study aims to strengthen staff development, modernize service delivery, streamline workflows, and enhance consistency in customer service.
On November 20, 2025, a Request for Proposals (RFP) was issued seeking a qualified consultant to conduct a comprehensive organizational and operational review, including analysis of customer service activities, internal coordination needs, and opportunities to improve structure and processes that support EU operations. Responses to the RFP were due January 8, 2026. Seven submissions were received.
A four-person panel made up of key staff within the Department and Human Resources (HR) reviewed and ranked the submissions. On February 2, 2026, virtual interviews were held with the top four ranked firms.
Staff recommends awarding a contract to Berry, Dunn McNeil & Parker, LLC in the amount of $149,740.
FISCAL IMPACT
Funding is included in the Environmental Utilities Department budget in the Water Operations, Wastewater Operations and Waste Services Operations Funds.
ENVIRONMENTAL REVIEW
The California Environmental Quality Act (CEQA) does not apply to activities that will not result in a direct or reasonably foreseeable indirect physical change in the environment or is otherwise not considered a project as defined by CEQA Statute §21065 and CEQA State Guidelines §15060(c)(3) and §15378.
The Environmental Utilities Strategic Plan Development meets the above criteria and are not subject to CEQA. No additional environmental review is required.
CITY COUNCIL STRATEGIC PLAN/OVERARCHING GOALS
2. Remain fiscally responsible in a changing world
6. Deliver exceptional City services
Respectfully Submitted,
Kristina McKee, Management Analyst
Sean Bigley, Environmental Utilities Director
ATTACHMENTS:
1. Resolution 26-066
2. Professional Services Agreement
REVIEWERS:
Kristina McKee, Environmental Utilities Department - Strategic Affairs Division Created/Initiated - 3/6/2026 Lanie Paquin, Environmental Utilities Department - Strategic Affairs Division Approved - 3/6/2026 Brian Craighead, Environmental Utilities Department Approved - 3/6/2026 Sean Bigley, Environmental Utilities Department - All Approved - 3/12/2026 Kelly Aye, City Attorney Department Approved - 3/16/2026 Katrina Six, City Clerk Department Approved - 3/16/2026 Ryan DeVore, City Manager Department - Assistant City Manager Approved - 3/17/2026 Dennis Kauffman, City Manager Department - Assistant City Manager Approved - 3/17/2026 Michelle Sheidenberger, City Attorney Department Approved - 3/18/2026 Dominick Casey, City Manager Department - City Manager Approved - 3/18/2026 Katrina Six, City Clerk Department Final Approval - 3/19/2026
RESOLUTION NO. 26-066
APPROVING A PROFESSIONAL SERVICES AGREEMENT, BY AND BETWEEN THE
CITY OF ROSEVILLE AND BERRY, DUNN, MCNEIL, & PARKER, LLC, AND
AUTHORIZING THE CITY MANAGER TO EXECUTE IT ON BEHALF OF
THE CITY OF ROSEVILLE
WHEREAS, a Professional Services Agreement for Environmental Utilities Organizational Efficiency and Effectiveness Assessment, by and between the City of Roseville and Berry, Dunn, McNeil & Parker, LLC, has been reviewed by the City Council; and
NOW, THEREFORE, BE IT RESOLVED by the Council of the City of Roseville that said Professional Services Agreement is hereby approved and that the City Manager is authorized to execute it on behalf of the City of Roseville.
PASSED AND ADOPTED by the Council of the City of Roseville this ___ day of ______________, 2026, by the following vote on roll call:
AYES COUNCILMEMBERS:
NOES COUNCILMEMBERS:
ABSENT COUNCILMEMBERS:
______________________________
MAYOR
ATTEST:
________________________
City Clerk
City Council
Communication
Meeting Date: 4/1/2026
Item #: VII.16
File #: 0721
Item ID: 2026-222
Title: City of Roseville Title VI Program, Public Participation Plan and Language Assistance Plan
Contact: Ed Scofield 916-774-5449 [email protected]
SUMMARY
Staff recommends approval of the City of Roseville Title VI program, Public Participation Plan and the Language Assistance Plan. As a recipient of federal funds through the Federal Transit Administration (FTA), Roseville Transit is required to prepare a Title VI Program in accordance with the current FTA guidelines and Title VI of the Civil Rights Act of 1964. Implementation of these plans are already being performed by staff in continued compliance with federal requirements.
RECOMMENDATION
The Roseville Transportation Commission recommends the City Council adopt a resolution approving the updated Roseville Title VI Program, Public Participation Plan and Language Assistance Plan for 2025 through 2028.
BACKGROUND
The Federal Transit Administration (FTA) is responsible for ensuring that its funding recipients fully comply with Title VI of the Civil Rights Act of 1964. The City of Roseville, which operates Roseville Transit, is a recipient of FTA federal funds. As a recipient of federal funds, Roseville Transit is required to maintain a Title VI Program in accordance with the current FTA Circular (Circular 4702.1B).
Title VI of the Civil Rights Act of 1964 states the following: “No person in the United States shall, on the ground of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance.”
The Title VI Program is required by FTA to be reviewed and approved by the City Council and submitted to FTA every three years. In order to adopt a document that meets the objectives of the Title VI program, agencies also prepare Public Participation and Language Assistance plans. Although these are separate plans, they are typically included as part of the Title VI Program document. The Public Participation Plan is located in Appendix D of the Title VI document, while the Language Assistance Plan is located in Appendix E.
Roseville Transit’s most recent Title VI Program was adopted in 2022. FTA provided a letter of concurrence in 2022 along with an assessment of the program. The proposed program incorporates updates to meet FTA requirements, updated census and language assistance data, and updated program elements.
The Title VI program provides that Roseville Transit grants all citizens equal access to its programs, projects and activities. Roseville Transit is also committed to ensuring that no person is excluded from participation in or denied the benefits of its programs, projects and activities on the basis of race, color or
national origin. Furthermore, Roseville Transit shall continuously strive to ensure that equal opportunities are afforded to all individuals in its service area.
The objectives of the City of Roseville Title VI Program are:
• Ensure that the level and quality of public transportation service is provided in a non- discriminatory manner;
• Promote full and fair participation in public transportation decision- making without regard to race, color, or national origin; and • Ensure meaningful access to transit-related programs and activities by persons with limited English proficiency.
The updated Title VI Program includes the following updates:
• There are no ongoing Title VI complaints or lawsuits, or inquires. • No transit facilities were constructed with federal funds in the last 3 years. • Updated Language Assistance Plan with updated LEP population figures. • Minor edits to the Public Participation Plan.
On March 17, 2026, Roseville's Transportation Commission held a public hearing to receive comments on the updated Title VI Program and associated plans. Notification of this public hearing was provided as follows:
• Publication of the public hearing notice in the Roseville Press-Tribune (English and Spanish) • Posting of the public hearing notice at the three City of Roseville libraries and Alternative Transportation offices (English and Spanish)
• City of Roseville website (available in multiple languages) • Roseville Transit E-notify
• City of Roseville Social media
• On Roseville Transit buses
The Transportation Commission voted to recommend City Council approval of the updated Title VI Program and the associated plans. Once approved, the plans will remain in effect through September 30, 2028.
FISCAL IMPACT
There is no financial impact associated with this action.
ENVIRONMENTAL REVIEW
The California Environmental Quality Act (CEQA) does not apply to activities that will not result in a direct or reasonably foreseeable indirect physical change in the environment, or is otherwise not considered a project as defined by CEQA Statute §21065 and CEQA State Guidelines §15060(c)(3) and §15378.
The update of the City of Roseville Title VI Program and associated plans meet the above criteria and is not
subject to CEQA. No additional environmental review is required.
CITY COUNCIL STRATEGIC PLAN/OVERARCHING GOALS
5. Support community engagement and advocacy
Respectfully Submitted,
Ed Scofield, Alternative Transportation Planner
Jason Shykowski, Public Works Director
ATTACHMENTS:
1. Resolution 26-079
2. City of Roseville Title VI-2026
REVIEWERS:
Ed Scofield, Public Works Department - Transportation Created/Initiated - 3/17/2026 Ed Scofield, Public Works Department - Transportation Approved - 3/17/2026 Jason Shykowski, Public Works Department - All Approved - 3/18/2026 Kelly Aye, City Attorney Department Approved - 3/18/2026 Katrina Six, City Clerk Department Approved - 3/18/2026 Ryan DeVore, City Clerk Department Approved - 3/18/2026 Dennis Kauffman, City Manager Department - Assistant City Manager Approved - 3/18/2026 Michelle Sheidenberger, City Attorney Department Approved - 3/18/2026 Dominick Casey, City Manager Department - City Manager Approved - 3/18/2026 Katrina Six, City Clerk Department Final Approval - 3/19/2026
RESOLUTION NO. 26-079
APPROVING THE CITY OF ROSEVILLE TITLE VI PROGRAM, PUBLIC
PARTICIPATION PLAN AND THE LIMITED ENGLISH PROFICIENCY
LANGUAGE PLAN
WHEREAS, the City of Roseville is a recipient through Federal Transit Administration (FTA) of federal funds; and
WHEREAS, staff has prepared the 2026 Title VI Program in accordance with the current FTA Circular; and
WHEREAS, the Title VI Program is required by FTA to be reviewed and submitted to FTA every three years; and
WHEREAS, in order to adopt a document that meets the objectives of the Title VI Program, staff has also prepared a Public Participation Plan and a Language Assistance Plan;
WHEREAS, on March 17, 2026, the Transportation Commission held a public hearing to receive comments regarding the updated Title VI Program and associated plans; and
WHEREAS, no public comments were received prior to or during the public hearing, and the Transportation Commission voted unanimously to recommend City Council approval of the updated Title VI Program and associated plans; and
NOW, THEREFORE, BE IT RESOLVED by the City Council of the City of Roseville that the City of Roseville Title VI Program, Public Participation Plan and the Language Assistance Plan are hereby approved.
PASSED AND ADOPTED by the Council of the City of Roseville this ___ day of __________________________, 20__, by the following vote on roll call:
AYES COUNCILMEMBERS:
NOES COUNCILMEMBERS:
ABSENT COUNCILMEMBERS:
______________________________
MAYOR
ATTEST:
___________________________
City Clerk
CITY OF ROSEVILLE
TITLE VI PROGRAM
2025-2028
Adopted: XXX, 2026
Prepared by:
City of Roseville
316 Vernon Street, Suite 150
Roseville, CA 95678
roseville.ca.us/transit
Please direct comments/questions to:
City of Roseville Alternative Transportation Division
at (916) 774-5293 or [email protected]
2 City of Roseville Title VI Plan
Adopted: XXX, 2026
City of Roseville
Roseville Transit
The following information is being submitted as part of the City of Roseville, which operates Roseville Transit in compliance with theTitle VI of the 1964 Civil Rights Act per FTA Circular 4702.1B, dated October 1, 2012.
General Reporting Requirements:
1. City of Roseville has electronically attested to the required FTA certifications and assurances.
2. City of Roseville has developed Title VI Complaint Procedures and Complaint Form that is available at the City of Roseville Alternative Transportation Division office, located on all of the Roseville Transit buses and is posted on the City of Roseville website at roseville.ca.us/titlevi. Title VI Complaint Procedures can also be found in the Local and Commuter Services Guides.
3. City of Roseville maintains a Complaint log for Title VI Investigations, Complaints and Lawsuits. To date, there are no Title VI complaints that the City of Roseville is aware of.
4. City of Roseville has developed a Language Assistance Plan (LAP) which is included in this document.
5. City of Roseville has developed a Public Participation Plan which is included in this document.
6. City of Roseville will continue to make information available regarding Title VI obligations and apprise members of the public of the protections afforded to them.
7. City of Roseville has attached the required documents and is submitting the Title VI Program.
8. City of Roseville will provide any information that is requested by FTA.
3 City of Roseville Title VI Plan
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Table of Contents
I. Overview .......................................................................................................................................... 5 II. Notice to the Public ......................................................................................................................... 5 III. Complaint Procedures ..................................................................................................................... 6 A. Internal Review Process .................................................................................................................... 6 B. Documentation ................................................................................................................................. 7 IV. Investigations, Complaints or Inquiries ........................................................................................... 7 V. Public Participation Plan .................................................................................................................. 8 A. Public Participation Activities............................................................................................................ 8 VI. Language Assistance Plan ................................................................................................................ 9 VII. Decision Making Committees and Councils ................................................................................... 11 A. Commission Racial Breakdown ....................................................................................................... 12 VIII. Subrecipient Compliance ............................................................................................................... 12 IX. Construction Equity Analysis.......................................................................................................... 13 X. Service Standards and Policies ....................................................................................................... 14 A. Vehicle Loads and Passengers Per Hour Standards ........................................................................ 15 B. Vehicle Headway (Frequency) Standards ....................................................................................... 16 C. Service Span Standards ................................................................................................................... 17 D. On-time Performance Standards .................................................................................................... 17 E. Fare Recovery and Average Subsidy Per Trip Standards ................................................................ 17 F. Bus Stops and Passenger Amenity Standards ................................................................................. 18 G. Service Availability and Connectivity Standards ............................................................................. 18 H. Safety, Maintenance and Replacement Standards ......................................................................... 19 I. Customer Service Standards ........................................................................................................... 19 J. Vehicle Assignment Policy .............................................................................................................. 19 XI. Requirements for Fixed Route Transit Providers ........................................................................... 20 Appendix A: City Council Approval ............................................................................................................. 21 Appendix B: Title VI Notice to the Public .................................................................................................... 23 Appendix C: Title VI Complaint Forms (English and Spanish) ..................................................................... 27 Appendix D: Public Participation Plan ......................................................................................................... 32
4 City of Roseville Title VI Plan
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Appendix E: Language Assistance Plan ....................................................................................................... 42 Appendix F: Demographic Data .................................................................................................................. 47 Appendix G: Subrecipient Title VI Program – City of Lincoln Materials ...................................................... 55 Appendix H: Public Involvement Plan ......................................................................................................... 57 Appendix I: Public Comments ..................................................................................................................... 59
5 City of Roseville Title VI Plan
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I. Overview
T
he Federal Transit Administration (FTA) is responsible for ensuring that its funding recipients fully comply with Title VI of the Civil Rights Act of 1964. The City of Roseville which operates Roseville Transit (hereafter referred to as Roseville Transit), is a recipient of federal funds. As a recipient of federal funds, Roseville Transit has prepared an update to its Title VI Program in accordance with FTA Circular 4702.1B, dated October 1, 2012. The City of Roseville Title VI Program is adopted by the Roseville City Council (see Appendix A).
Section 601 of Title VI of the Civil Rights Act of 1964 states the following:
“No person in the United States shall, on the ground of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance.”
Roseville Transit grants all citizens equal access to its transportation services and is committed to ensuring that no person is excluded from participation in or denied the benefits of its services on the basis of race, color, or national origin. Furthermore, Roseville Transit shall continuously strive to ensure that equal opportunities are afforded to all individuals in its service area.
Roseville's population as of January 1, 2026 was 170,696. Roseville Transit operates local fixed route, commuter service, Game Day Express, ADA Paratransit, and general public Arrow service with a total fleet of 43 buses.
II. Notice to the Public
To ensure Roseville Transit riders are aware of its commitment to Title VI compliance, and of their right to file a civil rights complaint, Roseville Transit posts notifications, in both English and Spanish, at the City of Roseville Alternative Transportation Division office, on the buses, in the Bus Service Guides and on the City’s website:
roseville.ca.us/titlevi. Additionally, Roseville Transit’s website provides the ability to read Title VI information in the following languages: English, Spanish, Cantonese, French, German, Italian, Tagalog, Vietnamese, Korean, Russian and Hindi. A sample of Title VI notice is in Appendix B
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III. Complaint Procedures
Any person who believes she or he has been discriminated against on the basis of race, color, or national origin by Roseville Transit may file a Title VI complaint by completing and submitting Roseville Transit’s Title VI Complaint Form with the Roseville Transit, Civil Rights Officer or with the Federal Transit Administration (FTA).
The Title VI complaint form is available in both English and Spanish and is available in the City of Roseville Alternative Transportation Division office, and on the City’s website:
roseville.ca.us/titlevi. The Title VI complaint procedures are also included in the Bus Service Guides. See Appendix B for a sample of the Title VI notice to the public and complaint procedures posted on Roseville Transit’s website. The information posted on the City’s website may be viewed online in multiple languages. A sample Title VI complaint form is in Appendix C.
A person may also file a complaint directly with the Federal Transit Administration, at:
Federal Transit Administration
Office of Civil Rights
Complaint Team
1200 New Jersey Avenue SE
Washington, DC 20590
Phone: 1-888-446-4511
Email: [email protected]
The complaint form may be downloaded from FTA’s website, go to:
transit.dot.gov/regulations-and-guidance/civil-rights-ada/fta-civil-rights-complaint-form for more information.
A. Internal Review Process
Roseville Transit investigates complaints received no more than 180 days after the alleged incident. Roseville Transit will process complaints that are complete. Once the complaint is received, Roseville Transit Civil Rights Officer will review the complaint to determine if Roseville Transit has jurisdiction and will send the complainant an acknowledgment letter informing her/him whether the complaint will be investigated by Roseville Transit.
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Roseville Transit has up to sixty (60) calendar days to investigate the complaint. If more information is needed to resolve the case, Roseville Transit may contact the complainant. The complainant has thirty (30) calendar days from the date of the letter to send requested information to the investigator assigned to the case; if within thirty (30) calendar days from the date of the letter the investigator is not contacted by the complainant and the investigator does not receive the additional information requested in the letter, Roseville Transit can administratively close the case. A case can also be administratively closed if the complainant no longer wishes to pursue their case.
After the investigator reviews the complaint, Roseville Transit will issue one of two letters to the complainant: a closure letter or a letter of finding (LOF). A closure letter summarizes the allegations and states that there was not a Title VI violation and that the case will be closed.
An LOF summarizes the allegations and the interviews regarding the alleged incident, and explains whether any disciplinary action, additional training of the staff member or other action will occur. If the complainant wishes to appeal the decision, she/he has ten (10) business days after the date of the letter or the LOF to file an appeal with the City of Roseville Public Works Director.
B. Documentation
Roseville Transit maintains a list of active investigations conducted by FTA and entities other than FTA, including lawsuits and complaints naming Roseville Transit that allege discrimination on the basis of race, color or national origin. This list includes the date that the transit-related Title VI investigation, lawsuit or complaint was filed; a summary of the allegation(s); the status of the investigation, lawsuit or complaint; and actions taken by Roseville Transit in response, or final findings related to the investigation, lawsuit, or complaint.
IV. Investigations, Complaints or Inquiries
Currently, Roseville Transit does not have any ongoing Title VI complaints or lawsuits.
Roseville Transit has not had any customer service inquiries related to Title VI since the date of the last Title VI Program update in 2022.
File # Incident
Date
Summary of
Complaint
Status Action(s)
Taken
N/A
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V. Public Participation Plan
A
s a recipient of federal transportation funding from the Federal Transit Administration (FTA), the City of Roseville (COR) is required to develop a Public Participation Plan (PPP) that implements the goals and objectives of Title VI of the Civil Rights Act of 1964. The PPP is intended to provide guidance for public involvement activities to be conducted by COR in the expenditure of FTA funds in compliance with Title VI of the Civil Rights Act of 1964 and FTA Circular 4702.1B (“Title VI Requirements and Guidelines for Federal Transit Administration Recipients”). The PPP is provided as Appendix D.
A
Public Involvement Plan was prepared for the review and adoption of the Title VI Plan, including the Public Participation Plan and the Language Assistance Plan. A copy of the Public Involvement Plan is provided as Appendix H and a copy of comments received during the public outreach process is provided as Appendix I.
A. Public Participation Activities
The City of Roseville utilizes a range of public engagement strategies. These strategies are tailored to specific activities and include, but are not limited to, the following:
• Printed collateral – available onboard, in the transit administration office and/or at community facilities.
• Signage- onboard and at bus stops or transfer stations • Website announcements
• Email and text message notifications
• Social media posts
• Public hearing notices
• Connecting with community groups
• Participation at special events
• Presentations at public meetings
• Transit Trainers
• Information on board buses and at public counters
• Direct mailings
• Paid advertising
In addition to ongoing public outreach efforts, the following table shows activities undertaken in the last three years with major public engagement efforts.
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Activity Summary of Public Engagement Strategies
Roseville Short
Range Transit
Plan 2025-2030
Coordinated by region’s RPO (Placer County Transportation Planning Agency). Outreach included on-line survey; On- board bus surveys; In-person public presentations, such as to the Roseville Transportation Commission; public hearing notice; public hearing; and information posted on the City’s website, accessible in multiple languages.
Transit
Standards and
Conduct
Ordinance
Public hearing notice; public hearing; and information posted on the City’s website, accessible in multiple languages.
Overall
Disadvantaged
Business
Enterprise Goal
for Federal Fiscal
Year (FFY) 2021-
2023
Emails to list of interested parties, including local businesses; public hearing notices in English and Spanish posted in local print media and at civic locations; social media posts; public hearing; and information posted on the City’s website in English and Spanish, and accessible in multiple languages.
Roseville Transit
Service Change
Brochures in Spanish and English indicating the proposed Local and Commuter Service changes and soliciting public input were available on Roseville Transit buses, transit customer service outlets, and at community facilities;
community engagement through City of Roseville’s
newsletters, website, and social media channels; and public hearing notices were published in English and Spanish and displayed on all Roseville Transit buses.
VI. Language Assistance Plan
To ensure meaningful access to transit programs, services, information and activities for people with Limited English Proficiency (LEP), Roseville Transit uses the information obtained in a Four Factor Analysis to determine the specific language services that are appropriate. This analysis helps Roseville Transit to determine if it communicates effectively with LEP persons and informs language access planning.
The complete Four Factor Analysis used to develop the Language Assistance Plan (LAP) is provided in Appendix E. The LAP includes the results of the Four Factor Analysis which is a local assessment and consideration of the following:
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1. The number or proportion of LEP persons eligible to be served or likely to be encountered by Roseville Transit;
2. The frequency with which LEP persons come into contact with Roseville Transit services and programs;
3. The nature and importance of Roseville Transit services and programs in people’s lives;
4. The resources available to Roseville Transit for LEP outreach, as well as the costs associated with that outreach.
The results of conducting the Four Factor Analysis using the latest data from the U.S.
Census Bureau American Community Survey (ACS) relating to use of Roseville Transit services and programs indicate that LEP persons make up 5.25% of the population in Roseville, or 8,678 people over 5 years of age. The language used by the highest percentage of the LEP population Spanish (
1.9%). While there are other
languages spoken in the city by LEP population, it is 3.35% combined for all other languages as shown in the following table. A detailed overview of Roseville demographics from the 2024 Census Bureau is shown in Appendix F: Demographic Data.
Roseville Limited English Proficiency Population
Total Population (ages 5 and
over) 165,216
Language LEP Population % of Total Population
1.9%
.83% 1,378
.81%
Spanish
Indo-European
Russian, Polish and Slavic
Other and unspecified
languages
1,342
1.71%
Total 8,678 5.25%
Source: American Community Survey 2024, 5-year estimates Moreover
, employees of the City of Roseville and MV Transportation who come into contact with the general public and passengers of Roseville Transit have not reported that English is a barrier to understanding the programs and services offered by Roseville Transit, other than Spanish speaking individuals. This information is also confirmed by review of the Language Line Translation requests and a log kept at the Alternative Transportation Division office documenting the number of customers at the front counter requiring language assistance (see Appendix F2). 3,140
2,818
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To minimize language barriers and to better communicate information important to using Roseville Transit services and programs, a number of steps were identified that Roseville Transit has implemented. The following resources provided by Roseville Transit to all persons who speak other languages include:
• Lan
guage Card – Bus Drivers equipped with language card to assist passenger ability to indicate language needs
• Language Translation Line –Telephone service to assist in translation for employees to assist customers
• Online translation on the City’s website – service to assist customers in translating written information
In addition, the following materials are provided in Spanish, since Spanish is the highest percentage of speaking population which reports speaking English less than well in Roseville. Employees are trained in how to make use of tools provided to assist in communicating transit services. Available resources provided by Roseville Transit include, but not limited to:
• Civ
il Rights Complaint Form – translated into Spanish and provided on board buses, on website, and in administrative office lobby
• ADA Eligibility Application – translated into Spanish • Spanish Speaking Customer Service Representatives – provided both in the administrative office and in the operations office for Dispatch and Demand Response phone calls and emails
• ADA Service Information – translated into Spanish and provided in the Service Guide(s) and on website
• Notices placed on-board buses – translated into Spanish • Local Transit Service Information – translated into Spanish and provided in the Service Guide(s) and on website
• Spanish phrase book – provided to all bus drivers to assist in providing on board information to Spanish speaking passengers
VII. Decision Making Committees and Councils
T
he City of Roseville is committed to providing an open and visible decision-making process to which the public has equal access. The City Council makes the decisions regarding policy, service changes, fares, capital programming and facility locations for
12 City of Roseville Title VI Plan
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Roseville Transit. The City Council members are elected officials, and therefore, are not subject to Title VI requirements.
The City of Roseville has established 13 boards and commissions for the specific purpose of soliciting and involving public input as part of any decision-making process.
Of these, the City of Roseville Transportation Commission reviews and makes recommendations to the City Council regarding transportation items that receive Federal funding. The Transportation Commission is composed of seven members who are residents of the City of Roseville. Appointments are made by the City Council for overlapping four-year terms. No member of the Transportation Commission shall serve more than two consecutive terms. In addition, the City Council may annually appoint a high school student that is a resident of Roseville to serve as an 8th voting member of the Transportation Commission.
To encourage a diverse range of public participation, the City of Roseville sends notices of commission vacancies to the Chamber of Commerce, the Roseville Coalition of Neighborhoods Association (RCONA), and publishes advertisements in the Roseville Press Tribune and on the City website.
A. Commission Racial Breakdown
The City of Roseville current Transportation Commission is comprised of the following members representing the following races.
Transportation
Commission
White
Black or
African
American
American
Indian
and
Alaska
Native
Asian
Native
Hawaiian
and
Other
Pacific
Islander
Other
Two
or
more
races
Did not
Respond
Commissioners 42.9% 0% 0% 0% 0% 0% 0% 57.1%
VIII. Subrecipient Compliance
As a primary recipient of FTA funds with subrecipients Roseville Transit shall undertake the following activities:
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• Document the process for ensuring that all subrecipients are complying with the general reporting requirement, as well as other requirements that apply to the subrecipient based on the type of entity and the number of fixed route vehicles it operates in peak service.
• Collect Title VI Programs from subrecipients and review programs for compliance.
On behalf of the City of Lincoln, the City of Roseville secured Section 5309 for their construction of a bus barn via FTA grant CA 03-0772 (closed 9/23/13). Construction of the bus barn was completed in 2010, with final FTA disbursement in 2011. The City of Lincoln has since partnered with Placer County Transit to operate three (3) Local fixed routes and one dial-a-ride paratransit service within its jurisdictional boundaries. Placer County Transit and Roseville Transit are both members of the Placer County Transportation Planning Agency (PCTPA). As a member of the PCTPA Transit Operators Working Group (TOWG), Placer County Transit along with other transit operators, receives updates and participates in discussions of revised Title VI obligations.
City of Roseville staff:
• C
onducts periodic desk review of materials and Lincoln’s website; • Receives updates of Lincoln program modifications through TOWG meetings; and,
• Conducts a triennial site visit to discuss Title VI and other obligations required of sub-recipients of federal funding and to confirm and document the City of Lincoln’s compliance with applicable obligations.
M
aterial collected includes Lincoln Transit’s statement of their commitment to “ensuring no person is excluded from participation in or denied the benefits of its transit services or programs on the basis of race color or national origin as afforded under Title VI of the Civil Rights Act of 1964.” The statement of commitment is included on Lincoln’s website (Appendix G), and is also part of the Placer County Transit’s service guide distributed to passengers on board buses and is also available online. Instructions are also included for any person(s) who feels they have been discriminated against on how they may file a complaint with Placer County Department of Public Works or with the Federal Transportation Administration.
IX. Construction Equity Analysis
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When Roseville Transit plans to construct or expand a facility, such as a vehicle storage facility, maintenance facility, transit hub or operation center, Roseville Transit will include a copy of the Title VI Equity Analysis conducted during the planning stage with regard to the location of the facility. The following principles will be applied in the analysis:
1. To avoid, minimize, or mitigate disproportionately high and adverse human health and environmental effects, including social and economic effects, on minority populations and low-income populations.
2. To ensure the full and fair participation by all potentially affected communities in the transportation decision- making process.
3. To prevent the denial of, reduction in, or significant delay in the receipt of benefits by minority and low-income populations.
Roseville Transit will follow federal guidance provided in FTA Circular 4703.1 (August 2012).
During the past three years, Roseville Transit has not constructed a vehicle storage, transit hub, operations center or maintenance facility.
X. Service Standards and Policies
Roseville Transit has developed a set of quantifiable service standards and policies.
These service standards and policies are developed through public involvement programs designed to ensure that all persons wishing to participate in its services are given equal and equitable opportunity to participate.
Service standards are identified in Roseville’s Short Range Transit Plan, adopted by the Roseville City Council in 2025. The public involvement program for this process included a series of outreach strategies designed to ensure equal and equitable opportunity to participate, including providing communications in formats to meet the needs of the public and offering meetings and outreach materials in convenient locations and formats for equitable access.
Both Roseville Transit’s Service Policies and the Short Range Transit Plan are adopted by the Roseville City Council though a public involvement program that includes public notices, opportunities to comment, and a minimum of one (1) public hearing. This process is designed to ensure that service design and operations do not result in discrimination on the basis of race, color, or national origin.
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The Short Range Transit Plan includes a demographic analysis that informed public engagement strategies designed to engage a diverse community (see Appendix F for demographic data). Public participation included an onboard rider survey, a community survey, social media platforms, public notices, and a minimum of one public hearing.
Additionally, each year, Placer County Transportation Planning Agency (PCTPA) works with transit providers, including the City of Roseville, and the public to identify any transit needs that are not currently being met and makes a determination as to what needs are reasonable to meet. PCTPA solicits testimony through an inclusive public outreach process that includes, but is not limited to, the following: advertisements in the local newspapers, press releases and public service announcements, flyers in buses, and notices to social service agencies.
The City of Roseville Transportation Commission reviews and approves an annual year- end report that documents how well Roseville Transit meets the standards. Service standards are used as key performance indicators to help gauge different areas of performance for the entire Roseville Transit system. As such, these standards are used to identify trends and/or issues which should be addressed to improve overall system performance and to measurably identify successes. These service standards and policies include, but are not limited to those presented below.
A. Vehicle Loads and Passengers Per Hour Standards
Vehicle load is expressed as the ratio of passengers to the total number of seats on a vehicle at any moment. Vehicle load will also vary by route, time of day, and by season.
Service
Type
Vehicle
Type
(year)
Capacity
(Seated/
Standing/
Wheelchair)
Total
Capacity
Wheelchair
Preferred
Capacity
Average
Load
Wheelchair
Maximum
Load
Commuter Gillig- 40-ft
(2020) 39/32/3 74 1 .51 2
Commuter LF 40-ft
(2009) 39/32/2 73 1 .51 2
Arrow
Champion-
LF-26-ft
(2020)
17/8/3
28 1 NA NA
Arrow Arboc 26-ft
(2014) 17/8/3 28 1 NA NA
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Local Gillig LF-35-
ft (2020) 32/24/3 59 1 .21 2
Local Gillig LF 35-ft
(2017, 2014) 32/24/2 58 1 .28 2
Local Gillig LF 29-ft
(2009) 26/18/2 46 1 .28 2
Commuter Phoenix 40-
foot (2025) 35/30/2 67 1 .40 2
For passenger safety and comfort, vehicles should be sized and the transit service operated to limit typical peak loads to the seating capacity. Local fixed route and commuter services should generally limit standing loads to a maximum of 20 percent of daily runs on a single route.
Passengers per revenue hour is also a useful measure of vehicle use over the course of each hour of service. Below are general standards which are used to help gauge the average use of each service.
Local Services - The average number of passengers per revenue hour should be greater than or equal to 7 passengers per vehicle revenue hour.
Commuter Services - The average number of passengers per revenue hour should be greater than or equal to 20 passengers per vehicle revenue hour.
Dial-A-Ride/Arrow Services - The average number of passengers per revenue hour should be greater than or equal to 2.5 passengers per vehicle revenue hour.
These standards are considered targets. In general, the number of passengers per revenue hours will exceed the average in peak travel periods and will be less than the average during the first and last hour of service. Also, mid-weekdays tend to show higher averages than other days. The average number of passengers per revenue hour tends to be below the system average during the first year of any new route, but generally improves to meet or exceed the system average within a few years.
B. Vehicle Headway (Frequency) Standards
Local Services - Vehicle headway for local fixed route service is generally provided in 30 or 60 minute increments, and may vary depending upon demand.
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Commuter Services - Vehicle headway for commuter services range from 0-40 minutes, depending upon demand and the specific routing of each commuter bus during peak hours.
C. Service Span Standards
Local and Arrow Services - Generally, the span of service each week day is 5:45 a.m. to 6 p.m. for all local routes, and reduced service levels continue until 10 p.m. The span of service on Saturdays is from 8 a.m. to 5 p.m., and no local route service exists on Sundays. General public Arrow services are also available by reservation during these times. General public Arrow services are also generally available on Sundays from 8 a.m. to 5 p.m.
The hours and days of Local and Arrow services are continuously adjusted to reflect demands while striving to attain other performance standards.
Commuter Services - The general service span for Commuter service is weekdays during peak travel times.
While the hours of peak travel do not vary greatly, the frequency of Commuter services from Roseville to Downtown Sacramento or other job centers will generally be determined by demand and an ability to meet other performance standards.
D. On-time Performance Standards
The standard for average on-time performance for all services is greater than or equal to 90%.
E. Fare Recovery and Average Subsidy Per Trip Standards Fare Recovery - The standard for average fare recovery traditionally has been greater than or equal to 15% of all transit operating expenses due to State requirements. The average subsidy per trip by type of service and by route is measured quarterly and/or annually to help evaluate the cost of services. However, since COVID, this 15% figure has been suspended until further notice.
Fare Recovery for New Services - These standards should not be strictly applied to new routes for the first two years of service. A 50 percent fare recovery of standard could be considered successful after one year, but a favorable trend thereafter should be maintained. Conversely, Roseville Transit should not simply keep a service if revenues
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cannot support the continued operation of a route, or if a different and more successful route could replace the less successful route.
F. Bus Stops and Passenger Amenity Standards
Bus Stop Location and Spacing - Bus stops are generally encouraged to be spaced a maximum of ½ mile apart along both arterial and collector streets in both directions, and/or at each leg of an intersection between arterial/arterial and arterial/collector streets, depending upon road patterns, adjacent land uses and densities and other factors which may influence the accessibility and use of a stop.
Shelters and Seats - Shelters should be provided at all bus stops expected to serve 15 or more passengers per day, and passenger seating should be provided at all bus stops expected to serve five or more passengers per day. Further refinement of stops, passenger amenities and timed stop designations will occur after a route has begun service.
Amenity Removal - When the annual maintenance or repair cost of an amenity is excessive or greater than the value of the structure or amenity, or presents a safety risk, then Roseville Transit reserves the right to remove the amenity.
Route Travel Time - Bus routes are generally designed so that the travel time will not exceed 3 times the equivalent automobile trip during peak travel hours, and should be designed to function as efficiently as possible.
G. Service Availability and Connectivity Standards
Service Routes - Generally, Roseville Transit provides general public Dial-A-Ride, call Arrow within Roseville, services within its entire corporate boundaries. Also, Roseville Transit attempts to provide fixed route services within ½ mile walking distance of 90% of the daytime population within City boundaries. As new development is added, new local fixed route and commuter services will be added based upon demand and as funding permits.
Connecting Adjacent Land Uses - Adjacent uses should provide direct pedestrian access to planned and existing bus stop locations to facilitate use of public transit. New projects that would generate DAR trips, such as medical office buildings, should also consider site designs that would accommodate the DAR bus picking up and dropping off ADA passengers at or near front door locations with ADA accessibility to the front door.
Reciprocal Transfer Agreements and Regional Fare Cards -- Reciprocal transfer arrangements should continue to be implemented between all connecting service providers. Regional fare cards, such as Connect Card, should continue to be
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implemented by Roseville Transit to improve regional connectivity and passenger mobility.
Regional Transfer Points - Local service should be provided within one block of all regional transit transfer locations and intercity bus/rail stops. Also, passenger facilities at regional transit transfer locations should be improved to enhance regional public transportation connections.
H. Safety, Maintenance and Replacement Standards
Accident Rates – The average preventable accident rate standard for all services is less than or equal to 1 preventable accident for every 50,000 service miles travelled. The average accident rate standard for all accidents for all services is less than or equal to 1 accident (preventable and non-preventable) for 25,000 service miles travelled.
Road Calls – The average road call standard is less or equal to 1 road call for every 10,000 service miles travelled.
Programmed Vehicle Maintenance – The standard for vehicle maintenance is for 90% percent of all programmed maintenance to occur within scheduled parameters.
Vehicle Replacement – Vehicles should be replaced at the end of their useful lives according to FTA guidelines and industry accepted practices for public fleet operators.
The average fleet age should not exceed six (6) years.
I. Customer Service Standards
Employee Training – All employees should receive annual customer service training to ensure courteous, safe and respectful behavior, and that employees are sensitive to the needs of passengers.
Local and Commuter Services – The standard for the average number of passenger complaints for Local and Commuter services is less than or equal to 1 validated complaint for every 5,000 passenger trips.
Dial-A-Ride (DAR) – The standard for the average number of passenger complaints for DAR services is less than or equal to 1 validated complaint for every 3,000 passenger trips.
J. Vehicle Assignment Policy
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Roseville Transit assigns vehicles based on the type of service, capacity, and vehicle mileage. Local fixed routes are assigned 30-foot or 35-foot buses. Commuter routes are assigned 40-foot buses. Paratransit service and Arrow service requiring tight turns on driveways are operated with 26-foot cut-a-way vehicles. Occasionally, when necessary due to vehicle maintenance, vehicle types may be assigned to an alternate service, if feasible.
As Roseville Transit begins operating Zero-Emission buses (ZEB), ZEBs will be assigned based on the operating characteristics of the route. Assignments for ZEBs will take into consideration the state of charge of the battery and charge needed to complete the route(s).
All vehicles are equipped with air conditioning.
XI. Requirements for Fixed Route Transit Providers
Chapter 4 of FTA Circular 4702.1B discusses the additional reporting requirements for recipients of FTA funding (including their sub-recipients) that operate fixed route transit services, in order to ensure that the agency complies with DOT Title VI regulations. The requirements only apply to fixed route service, not demand response service. Per Circular 4702.1B definitions, “Fixed route refers to public transportation service provided in vehicles operated along pre- determined routes according to a fixed schedule”. As of January 1, 2026, Roseville Transit has a fixed-route fleet of 43 buses. Therefore, Roseville Transit qualifies for a reduced level of Chapter 4 reporting and is only required to set system-wide standards and policies.
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Appendix A: City Council Approval
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[Insert Resolution]
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Appendix B: Title VI Notice to the Public
Title VI Notice to the Public (English, Spanish & Russian)
Website Screen Shots on www.roseville.ca.us/titlevi
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27 City of Roseville Title VI Plan
Adopted: XXX, 2026
Appendix C: Title VI Complaint Forms (English and Spanish)
Title VI of the Civil
Rights Act of 1964
Notification &
Complaint Form
Roseville Transit
Public Works – Alternative Transportation
316 Vernon Street, Suite 150
Roseville, CA 95678
(916) 774-5293
roseville.ca.us/transit
Where do I submit a complaint?
City of Roseville
Alternative Transportation
Civil Rights Officer
316 Vernon Street, Suite 150
Roseville, CA 95678
Phone: (916) 774-5293 • TDD: (916) 774-5220
[email protected]
Federal Transit Administration
Office of Civil Rights
Attention: Complaint Team
East Building, 5th Floor – TCR
1200 New Jersey Ave., SE
Washington, D.C. 20590
Phone: 1-888-446-4511
[email protected]
What happens after I submit a
complaint to the City of Roseville?
A written notice of receipt shall be sent to the
complainant within five days of receipt of the
complaint.
If further information is required to investigate
the case, the Civil Rights Officer will contact the
complainant in writing. The complainant has 30
business days to submit the requested informa-
tion. Once all requested information is received,
the Civil Rights Officer has 60 days to make a
determination. If the requested information is not
received within 30 business days from the date of
the request, the Civil Rights Officer can adminis-
tratively close the case.
If the complainant wishes to appeal the Civil Rights
Officer’s decision, the complainant shall make an
appeal request in writing within 10 business days
of receipt of the Civil Rights Officer’s decision.
An appeal of the decision will be heard by the
decision-making body per the Roseville Municipal
Code at the next available scheduled meeting.
What is a Title VI complaint?
Roseville Transit operates its programs and
services without regard to race, color, and
national origin in accordance with Title VI of the
Civil Rights Act of 1964. Any person who believes
she or he has been aggrieved by any unlawful
discriminatory practice under Title VI may file a
complaint with Roseville Transit.
Federal law requires Title VI complaints be filed
within 180 calendar days of the last alleged
incident.
How do I file a complaint?
1. Complete the form on the reverse side and
return it to the City of Roseville Alternative
Transportation office.
or
2. File a complaint with the Federal Transit
Administration (FTA). Visit transit.dot.gov
or call 1-888-446-44511 for more information.
Submit a signed written statement to the
FTA that contains the following information:
a. Complainant’s name, address, and
telephone number.
b. If you are filing on behalf of another person,
include their name, address, telephone
number, your relationship to the person,
and if you have their permission to file the
complaint.
c. Name of the public transit provider the
complaint is against.
d. Describe the complaint. Include specific
details such as names, dates, times, route
numbers/letters, witnesses, and any other
information that would assist in the
investigation of your allegation.
Roseville Transit operates its programs and
services without regard to race, color, and
national origin in accordance with Title VI of the
Civil Rights Act of 1964. Any person who believes
she or he has been aggrieved by any unlawful
discriminatory practice under Title VI may file a
complaint with Roseville Transit.
“No person in the United States shall, on the ground
of race, color, or national origin, be excluded from
participation in, be denied the benefits of, or be
subjected to discrimination under any program or
activity receiving Federal financial assistance. ”
(42 U.S.C. Section 2000d)
Limited English proficiency
If you have difficulty understanding English, you
may request language assistance phone services
free of charge. Please contact us for details.
Roseville Transit Title VI Complaint Form
Please complete this form and mail, email [email protected], or deliver in person to the Roseville Transit Civil Rights Officer, Alternative Transportation office at 316 Vernon Street, Suite 150, Roseville, CA 95678.
Section 1
Name (Complainant): Mr. Mrs. Ms. Miss Mailing Address: Apt.:
City: State: Zip:
Phone: E-mail:
Section 2
Are you filing out this form on your own behalf? Yes No If you answered “No” , please supply your name and relationship to the person listed in Section 1.
Name:
Relationship:
Please explain why you are filing an incident form on their behalf.
Have you obtained permission to file this form on their behalf? Yes No Section 3
Basis of alleged discrimination: Race Color National Origin Section 4
Type of service:
Commuter Arrow Local Phone Other Date of alleged discrimination (month/day/year): Time:
Staff: Route: Bus #:
Boarding location: Destination location:
Describe the situation you would like to report. Use additional paper if necessary.
Please list any person(s) we may contact for additional information:
Name: Address: Phone:
Section 5
Have you previously filed a Title VI complaint with Roseville Transit? Yes No Did you file this complaint with another federal, state or local agency; or with a federal or state court? Yes No Which agency: Date filed:
Section 6
I declare under penalty of perjury under the laws of the State of California that the information I have provided is true and correct to the best of my knowledge.
___________________________________________________________ ___________________________ Signature Date of filing Rev. 2/11/2026
Título VI del Acta
de Derechos Civiles
de 1964
Notificación y
Forma de Queja
¿Dónde presento una queja?
Ciudad de Roseville
Transportación Alternativa
Oficial de Derechos Civiles
316 Vernon Street, Suite150
Roseville, CA 95678
(916) 774-5293
TDD: (916) 774-5220
[email protected]
Administración Federal de Tránsito
Oficina de Derechos Civiles
Atención: Equipo de quejas
East Building, 5th Floor – TCR
1200 New Jersey Ave., SE
Washington, D.C. 20590
1-888-446-4511
[email protected]
Visite transit.dot.gov para información
adicional acerca de obligaciones de Título VI
de proveedores de tránsito público.
¿Qué es una queja de Título VI?
El Tránsito de Roseville opera sus programas y
servicios sin considerar la raza, color, y origen
nacional en conformidad con el Título VI del
Acta de Derechos Civiles. Cualquier persona
quien cree ella/él ha sido ofendido por cualquier
práctica discriminatoria ilegal bajo el Título VI
puede presentar una queja con el Tránsito de
Roseville.
La ley Federal requiere que quejas de Títle VI sean
sometidas dentro de 180 días de calendario del
último supuesto incidente.
¿Cómo presento una queja?
1. Complete la forma al lado reverso y regrésela
a la Oficina de Transportación Alternativa de la
Ciudad de Roseville.
o
2. Presente una queja con la Administración
Federal de Tránsito (FTA). Visite transit.dot.gov
para más información.
Someta una declaración firmada por escrito a
la FTA que contiene la siguiente información:
a. Nombre del reclamante, domicilio, y
número de teléfono.
b. Si está presentando por medio de otra
persona, incluya el nombre, domicilio,
número de teléfono, su parentesco a la
persona, y si tiene su permiso de presentar
la queja.
c. Nombre del provedor de tránsito public del
cual la queja es en contra.
d. Describa la queja. Incluya detalles
epecíficos tal cómo nombres, fechas, horas,
números/letras de ruta, testigos, y cualquier
otra información que nos pudiera asistir en
la investigación de su alegación.
El Tránstio de Roseville cumple con el Acta de los
Derechos Civiles de 1964 que declara, “Ninguna
persona en los Estados Unidos será, por motivos
de raza, color, u origen nacional, excluido de
participación en, ser negado los beneficios de, o ser
sujetado a discriminación bajo cualquier programa
o actividad recibiendo asistencia financiera Federal. ” (42 U.S.C. Sección 2000d)
El Tránsito de Roseville opera sus programas y
servicios sin considerar la raza, color, y origen
nacional en conformidad con el Título VI del
Acta de Derechos Civiles. Cualquier persona
quien cree ella/él ha sido ofendido por cualquier
práctica discriminatoria ilegal bajo el Título VI
puede presentar una queja con el Tránsito de
Roseville.
Tránsito de Roseville
Transportación Alternativa
316 Vernon Street, Suite 150
Roseville, CA 95678
(916) 774-5293
roseville.ca.us/transit
Dominio limitado del inglés
Si tiene dificultades para entender inglés,
puede solicitar servicios telefónicos de
asistencia con el idioma de forma gratuita.
Por favor, contáctenos para más detalles.
Tránsito de Roseville Título VI Forma de Queja
Por favor complete esta forma y mándela por correo, email [email protected] o la puede regresar en persona al Oficial de Derechos Civiles de Tránsito de Roseville, 316 Vernon Street, Suite 150, Roseville, CA 95678.
Sección 1
Nombre (Reclamante): Sr. Sra. Srta.
Domicilio: Apto.:
Ciudad: Estado: Zona Postal:
Teléfono: E-mail:
Sección 2
¿Esta presentando esta forma por su propio medio? Sí No Si contestó “No” , por favor dé su nombre y parentesco a la persona alistada en la Sección 1.
Nombre:
Parentesco:
Por favor explique por qué está presentando una forma de incidente por medio de ellos.
¿Ha obtenido permiso para entregar esta forma por medio de ellos? Sí No Sección 3
Motivo de supuesta discriminación: Raza Color Origen Nacional Sección 4
Tipo de servicio:
Conmutor Dial-A-Ride Local Teléfono Otro Fecha de último supuesto incidente: Hora:
Personal: Ruta: # de Autobús:
Ubicación de Abordar: Destinación/Parada de Autobús:
Describa la situación que quiere reportar. Use papel adicional si es necesario.
Por favor aliste cualquier persona(s) con quienes nos podemos poner en contacto para información adicional:
Nombre: Domicilio: Teléfono:
Sección 5
¿Alguna vez ha presentado una queja del Título VI de Tránsito de Roseville? Sí No ¿Presentó esta queja con otra agencia federal, estatal o local; o con una corte federal o estatal? Sí No Agencia: Fecha sometida:
Sección 6
Yo declaro bajo pena de perjurio bajo las leyes del Estado de California que la información que he proveido es verdadera y correcta según mi mejor conocimiento.
___________________________________________________________ ___________________________ Firma Fecha de sumisión Rev. 8/1/2022
32 City of Roseville Title VI Plan
Adopted: XXX, 2026
Appendix D: Public Participation Plan
33 City of Roseville Title VI Plan
Adopted: XXX, 2026
CITY OF ROSEVILLE
PUBLIC PARTICIPATION PLAN
Adopted: August 22, 2022, Revised XXX, 2026
Prepared by:
City of Roseville
316 Vernon Street, Suite 150
Roseville, CA 95678
roseville.ca.us/transit
Please direct comments/questions to:
City of Roseville Alternative Transportation Division at (916) 774-5293 or [email protected]
34 City of Roseville Title VI Plan
Adopted: XXX, 2026
Table of Contents
Section
I. Purpose and Goals
II. Background
III. Public Involvement Plan
A. Applicability of Public Involvement Plan
B. Public Involvement Strategies
C. Public Notification
D. Logistics for Public Meetings
E. Documentation of Public Comments
F. Public Notification
IV. Periodic Review of Public Participation Plan
35 City of Roseville Title VI Plan
Adopted: XXX, 2026
I. Purpose & Goals
Purpose
As a recipient of federal transportation funding from the Federal Transit Administration (FTA), the City of Roseville (COR) is required to develop a Public Participation Plan (PPP) that implements the goals and objectives of Title VI of the Civil Rights Act of 1964, which states:
No person in the United States shall, on the ground of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance.
This PPP is intended to provide guidance for public involvement activities to be conducted by COR in the expenditure of FTA funds in compliance with Title VI of the Civil Rights Act of 1964 and FTA Circular 4702.1B (“Title VI Requirements and Guidelines for Federal Transit Administration Recipients”).
Goals
The procedures, strategies and techniques contained in this PPP support the purpose stated above and the following goals:
• Provide an open and visible decision-making process to which all members of the public have equal access;
• Seek out and consider the viewpoints of minorities, low income persons, persons with limited English proficiency, and other community groups; • Offer early and continuous opportunities for the public to be involved in the identification of social, economic, physical and environmental impacts of proposed decisions; and,
• Raise the level of community participation by citizens for the purpose of improving and maintaining the quality of life within the City of Roseville.
II.
Background
Public Participation in Roseville
The City of Roseville has a long-standing commitment to providing open and visible decision-making processes that provide equal access to all. Two in-person methods Roseville uses to promote public involvement are:
1. Boards and Commissions – The City of Roseville has established 16 boards and commissions for the specific purpose of soliciting and involving public input
36 City of Roseville Title VI Plan
Adopted: XXX, 2026
as part of any decision-making process. Of these, the Transportation Commission typically has responsibility for oversight of FTA-funded transportation projects, plans and services.
2. Roseville Coalition of Neighborhood Associations - The City of Roseville established the Roseville Coalition of Neighborhoods Association (RCONA) in 1993. RCONA is a not-for-profit, non-partisan umbrella organization comprised of representatives of Roseville’s individual “Neighborhood Associations”. There are currently 42 Neighborhood Associations, each of which geographically represents a defined area of the City’s entire corporate boundaries, as shown at the RCONA web site: rcona.org. Two clearly stated purposes of the mission of the RCONA are:
• To raise the level of community participation by citizens for the purpose of improving and maintaining the quality of life within the City of Roseville; and,
• To work with neighborhood associations in resolving social, physical and economic problems within neighborhood, and deal with other important neighborhood issues
The City of Roseville will incorporate the use of these existing engagement resources into this PPP. This PPP will also consider other measures to solicit the involvement of citizens in the public decision-making process.
Public Participation for the Metropolitan Transportation Plan - Any transportation project in the six-county region using federal and state funding must be incorporated into the Sacramento Area Council of Governments (SACOG) Metropolitan Transportation Plan/Sustainable Communities Strategy (MTP/SCS).
The MTP/SCS is updated once every four years. For each update, SACOG develops a Public Participation Plan to assist SACOG staff in implementing an effective public review process of the MTP and the projects contained therein. This is another opportunity for the public to participate in transportation planning efforts in Roseville and the six-county region. For more information on the MTP/SCS and the SACOG Public Participation Plan, see this website: sacog.org/2035.
III. Public Involvement Plan
The primary means of implementing the goals of the PPP shall be the development and execution of a Public Involvement Plan (PIP) for applicable transit plans, projects or activities. The PIP shall be developed at the outset of the project planning process and shall be modified as needed during the planning process. The PIP shall be designed in accordance with the following principles:
37 City of Roseville Title VI Plan
Adopted: XXX, 2026
1. The PIP shall be tailored to the scope of the proposed plan, project or activity, the population of the planning or project impact area, and the resources available for outreach.
2. The PIP will be designed to eliminate barriers to active participation and shall seek out the viewpoints of minority, low-income, LEP and other populations consistent with Title VI Program Executive Order 13166 and U.S. Department of Transportation (DOT) LEP Guidance.
3. The PIP will be developed at the beginning of each planning process to provide early opportunities for public involvement in the identification of project, plan and activity goals and community needs, benefits and impacts.
4. Public notification will be provided throughout the planning process, including at key decision points and for public meetings.
The PIP for each transit plan, project and activity shall include public involvement strategies tailored to the scope of the proposed plan, project or activity and methods of public notification appropriate to the particular plan, project or activity.
A. Applicability of Public Involvement Plans
A PIP shall be prepared for the following activities undertaken by the COR:
1. Adoption or substantial modification of transit plans
2. Approval of FTA-funded capital improvement projects
3. Fare changes
4. Major service changes as defined below:
• The elimination or addition of a transit line or service • A route change that impacts 25% or more of a route’s miles or bus stops • A reduction or increase of service or frequency of service that affects 25% or more of the total transit system revenue miles
• Proposed changes that are reasonably anticipated to be controversial with or substantially affect an identified stakeholder, neighborhood or community group or population
Service changes not falling under the definition of a major service change are considered minor changes that may be approved by the Alternative Transportation Manager without the implementation of a PIP.
38 City of Roseville Title VI Plan
Adopted: XXX, 2026
B. Public Involvement Strategies
During development of the PIP, the following public involvement strategies may be used as appropriate to the activity being undertaken to identify public needs, concerns and comments: