Staff Report - Agreement Omnia Cooperative Agreement with W.W Grainger Part 2 — Sacramento City Council, January 24, 2023

Contract #192163
Maintenance Repair and
Operations (MRO) Supplies, Parts,
Equipment, Materials
Grainger
Table of Contents

1. Grainger

2. 3. Grainger 192163

4. RFP# 192163

1. Grainger
Negotiate

2. BUSINESS SERVICES DEPARTMENT
SHARED SERVICES – PROCUREMENT
CITY HALL 255 W. ALAMEDA P.O. BOX 27210 TUCSON, AZ 85726-7210 (520) 791-4217 FAX (520) 791-4735 TTY (520) 791-2639
www.tucsonprocurement.com
CITY OF October 2, 2015 Sent vi

TUCSON BUSINESS
SERVICES Mickey Gray
DEPARTMENT JobAps, Inc.
1604 State Sreet
Santa Barbara, CA 93101
Email: [email protected]
May 21, 2019 Sent this day via email: [email protected] Ron Price
Sr. Government Sales Manager
W.W. Grainger, Inc.
100 Grainger Parkway
Lake Forest, IL 60045
RE: City of Tucson RFP #192163, Maintenance, Repair and Operations (MRO) Supplies, Parts, Equipment, Materials and Related Services – Intent to Negotiate Dear Mr. Price:

The City of Tucson has completed the evaluation of submittals received in response to the subject solicitation. Based upon the recommendation of the evaluation committee, the City is inviting your firm to enter negotiations. Specifically, the City requests the following:

1. The City accepts the following terms and conditions from your proposal:
a. Section B. Product Requirements, Section 3, Defective Product b. Section B. Product Requirements, Section 3, Pricing
c. Special Terms and Conditions, Paragraph 8. Price Adjustment d. Standard Terms and Conditions, Paragraph 41. Termination of Contract These changes are all shown on the Attached document, highlighted in bold.

2. The City does not accept the changes to Standard Terms and Conditions, Paragraph 21.

Indemnification.

3. The City requests a best and final response to the pricing. Please complete the attached Price Page.

4. The City requests additional clarification on the Functional Alternatives. In reviewing some of the items, it seems that the functional alternative was higher priced items, or the items did not match the request of what is being replaced. Please provide additional information to clarify this.

5. Omnia Partners and the City accept the following terms and conditions:
a. 2.1 Corporate Commitment
b. 2.2 Pricing Commitment
c. 2.3 Sales Commitment
d. 3.3 Marketing and Sales 44A
e. 3.3 Marketing and Sales 44C
f. 3.3 Marketing and Sales 44E
g. 3.3 Marketing and Sales 44K
h. 3.3 Marketing and Sales 44M
i. 3.3 Marketing and Sales 44N
j. 3.3 Marketing and Sales Page 13 of 44 Section 14
k. 3.3 Marketing and Sales Page 13 of 44 Section 15

BUSINESS SERVICES DEPARTMENT
SHARED SERVICES – PROCUREMENT
CITY HALL 255 W. ALAMEDA P.O. BOX 27210 TUCSON, AZ 85726-7210 (520) 791-4217 FAX (520) 791-4735 TTY (520) 791-2639
www.tucsonprocurement.com

6. Omnia Partners is unable to accept the following changes. a. Marketing and Sales Page 17 of 44 Section 8
b. Marketing and Sales Page 17 of 44 Section 10
Both sections above are a part of the Master Intergovernmental Cooperative Purchasing Agreement with allows Participating Agencies to sign up with OMNIA Partners to use this contract. This agreement is not between Grainger and OMNIA Partners and was included as an example only.

This Notice of Intent to Negotiate is not an intent to award a contract and does not establish a contractual relationship between the firm and the City and Omnia Partners. In the event that the City and Omnia Partners are not able to negotiate a satisfactory contract with the firm, the City will terminate negotiations.

Please submit a written response to my attention via e-mail to [email protected] on or before Friday, May 31, 2019 at 12:00 PM. Please contact me via e-mail or at (520) 837-4137 with questions regarding the items above
Sincerely,
Jenn Myers, CPPB
Principal Contract Officer
Cc: Tomek Kruszec, Omnia Partners [email protected] B. PRODUCT REQUIREMENTS:

1. PRODUCTS: A complete and comprehensive line of quality made MRO supplies to support the daily maintenance, repair and operations functions of the agency. The categories include but are not limited to the following. a. Motors and Power Transmission- General, Definite Purpose and HVAC motors, gear motors, bearings, V-belts and accessories.
b. Electrical Supplies Distribution, controls, wire, cable, voice & data and supplies. c. Lighting Lamps, ballasts, fixtures, task lighting, flashlights and batteries. d. Tools Hand, power, outdoor and automotive tools and tool storage. e. Measuring Tools & Test Instruments Calipers, gauges, inspection, micrometers and multimeters.
f. Pneumatic Pneumatic tools and system components, air compressors and hydraulics.
g. Machining and Cutting Tools Drill bits, taps, dies, blades, counterbores, countersinks and abrasives.
h. Material Handling, Storage and Packaging Ladders, hoists, shelving, storage, furniture, packaging, casters, cart, trucks and drums.
i. Welding Welding equipment and supplies.
j. Fasteners and Adhesives Nuts, bolts, washers, screws, hooks, flat stock, raw materials (metal, rubber, plastic), glue and cement.
k. Lubricants, Sealants and Paint - Grease, oil, penetrates sealants, caulk and paint. l. Safety and Security Supplies Spill containment, storage, fire protection, person protective equipment, instrumentation, signs, labels, tags and security. m. Cleaning Equipment and Supplies Chemicals, equipment, restroom, paper, waste containers, cleaning.
n. HVAC Supplies Controls, heaters, air conditioning, air treatment, fans, ventilators and blowers.
o. Pumps and Plumbing Submersible, centrifugal, water system and positive displacement pumps, pipe, valves, fittings, heaters, coolers, filtration and faucets. p. Emergency Preparedness Sandbags, first-aid supplies, disaster recovery products etc.
q. Other Categories

2. CURRENT PRODUCTS: All products being offered in response to this solicitation shall be in current and ongoing production; shall be formally announced for general marketing purposes; shall be a model or type currently functioning in a user (paying customer) environment and capable of meeting or exceeding all specifications and requirements set forth in this solicitation.

3. DEFECTIVE PRODUCT: All defective products shall be replaced and exchanged by the Contractor. The cost of transportation, unpacking, inspection, re-packing, re-shipping or other like expenses shall be paid by the Contractor. All replacement products must be received by the City within seven (7) days of initial notification or a mutually agreed upon timeframe. 4. PRICING: Market Basket products Prices and base category contract discounts shall remain firm and will include all charges that may be incurred in fulfilling requirement(s) for the twelve-month period following contract award. For Catalog Products, Contractor will no longer compute percentage-off discounts from the Catalog or any other electronic or published media. All percentage-off discounts effect at the time the Catalog Product is purchased by member from Contract.

Current Contract Reference Prices for Catalog Products shall be available when

5. SALES PROMOTIONS: In addition to decreasing prices for the balance of the Contract term due to a change in market conditions, a Contractor may conduct sales promotions involving price reductions for a specified lesser period.

SPECIAL TERMS AND CONDITIONS

1. COOPERATIVE PURCHASING: Any Contract resulting from this solicitation shall be for the use of the City of Tucson. In addition, public and nonprofit agencies that have registered with OMNIA Partners or entered into a Cooperative Purchasing Agreement with the City of Tucson's Department of Procurement are eligible to participate in any subsequent Contract. See http://www.tucsonprocurement.com/coop_partners.aspx and click on Cooperatives for a list of the public and nonprofit agencies that have currently entered into Cooperative Purchasing Agreements with the City of Tucson. Additionally, this contract is eligible for use by the Strategic Alliance for Volume Expenditures (SAVE) cooperative. See http://www.mesaaz.gov/home/showdocument?id=23638 for a listing of participating agencies. The parties agree that these lists are subject to change.

Any orders placed to, or services required from, the successful Contractor(s) will be requested by each participating agency. Payment for purchases made under this agreement will be the sole responsibility of each participating agency. The Contractor may negotiate additional expenses incurred as a result of
freight charges, travel related expenses, etc.). The City shall not be responsible for any disputes arising out of transactions made by others.

The Contractor(s) will provide an electronic copy of the complete Contract to the City of Tucson Department of Procurement upon receipt of the Notice of Intent to Award. At the City's request, the successful Contractor(s) may also be requested to provide an electronic copy of the complete Contract to a participating agency.

2. FEDERAL, STATE AND LOCAL TAXES, LICENSES AND PERMITS: The Supplier shall comply with all Federal, State, and local licenses and permits required for the operation of the business conducted by the Supplier as applicable to this Contract. The Supplier shall, at no expense to the City, OMNIA Partners, or other Participating Public Agencies, procure and keep in force during the entire period of the Agreement all such permits and licenses.

3. SUBCONTRACTORS: No subcontract shall be made by the contractor with any other party for furnishing any of the services herein contracted for without the advance written approval of the Department of Procurement. All subcontractors shall comply with Federal and State laws and regulations that are applicable to the services covered by the subcontractor and shall include all the terms and conditions set forth herein which shall apply with equal force to the subcontract, as if the subcontractor were the Contractor referred to herein. Contractor is responsible for contract performance whether or not subcontractors are used.

4. FOB DESTINATION FREIGHT PREPAID: Prices shall be FOB Destination Freight Prepaid to the delivery location designated. Contractor shall retain title and control of all goods until they are delivered and the Contract of coverage has been completed. All risk of transportation and all related charges shall be the responsibility of the Contractor. All claims for visible or concealed damage shall be filed by the Contractor. The City will assist the Contractor in arranging for inspection.

5. PAYMENTS: All payments made by the City of Tucson for goods or services will be made to the vendor named on the Offer and Acceptance form. If you do not wish payment to be made to that address, you must submit an attached sheet indicating the proper mailing address with this bid.

6. RIGHT TO TERMINATE FOR CHANGE IN OWNERSHIP OR MATERIAL RESTRUCTURE OF THE CONTRACTOR: In addition to the Termination of Contract clause in the Standard Terms and Conditions section of this solicitation and resulting contract, the City reserves the right to cancel the whole or part of this contract within 60 days written notice of the completion s sale, merger,
consolidation or dissolution.

7. TERM AND RENEWAL: The term of the Contract shall commence upon award and shall remain in effect for a period of three (3) years, unless terminated, canceled or extended as otherwise provided herein. The Contractor agrees that the City of Tucson shall have the right, at its sole option, to renew the Contract for two (2) additional one-year periods or portions thereof. In the event that the City exercises such rights, all terms, conditions and provisions of the original Contract shall remain the same and apply during the renewal period with the possible exception of price and minor scope additions and/or deletions.

8. PRICE ADJUSTMENT: The City will review fully documented requests for Market Basket product price adjustment at the end of the Contract's first year. Subsequent fully documented requests for price adjustment for Market Basket products may be made at the end of each Contract year that the Contract is in effect. Price adjustments may be a consideration in the continuance and/or renewal of the contract. The City will determine whether the requested price adjustment or an alternate option, is in the best interest of the City.

9. INSURANCE: The Contractor agrees to:

A. Obtain insurance coverage of the types and amount required in this section and keep such insurance coverage in force throughout the life of this contract. All policies will contain an endorsement providing that written notice be given to the City at least 30 days prior to termination or cancellation in coverage in any policy, and 10 days notice for cancellation due to non-payment in premium.

B. The Commercial General Liability Insurance and Commercial Automobile Liability Insurance policies will include the City as an additional insured with respect to liability arising out of the performance of this contract. Such additional insured shall be covered to the full limits of liability purchased by the Contractor, even if those limits of liability are in excess of those required by this Contract. The insurance hereunder will be primary and that any insurance carried by the City will be excess and not contributing.

C. Provide and maintain minimum insurance limits as applicable:

COVERAGE LIMITS OF LIABILITY
I. Commercial General Liability:

Policy shall include Bodily Injury, Property Damage, Personal Injury and Broad Form Contractual Liability
Each Occurrence $1,000,000
General Aggregate $2,000,000
Products & Completed Operations Aggregate $2,000,000
Personal and Advertising Injury $1,000,000
Blanket Contractual Liability $1,000,000
II. Commercial Automobile Liability
Policy shall include Bodily Injury and Property Damage, for any owned, Hired, and/or Non-owned vehicles used in the operation, installation and maintenance of facilities under this agreement.

Combined Single Limit $1,000,000
III. Workers' Compensation (applicable to the State of Arizona)*1 Per Occurrence Statutory
Employer's Liability $1,000,000
Disease Each Employee $1,000,000
Disease Policy Limit $1,000,000
*1 Sole Proprietor/Independent Contractor designation is given to those who desire to waive their rights for worker compensation coverage and benefits as outlined in ARS§ 23-901 and specifically ARS § 23-961 (O). If applicable, please request the Sole Proprietor/Independent Contractor form from the Contract Officer listed in the solicitation.

D. ADDITIONAL INSURANCE REQUIREMENTS: Policies shall be endorsed to include the following provisions:

1. A waiver of subrogation endorsement in favor of the City of Tucson, for losses arising from work performed by or on behalf of the Contractor

2. The insurance afforded the contractor shall be primary insurance and that any insurance carried by the City of Tucson and its agents, officials or employees shall be excess and not contributory.

3. Coverage provided by the Contractor shall not be limited to the liability assumed under the indemnification provisions of this Contract.

E. NOTICE OF COVERAGE MODIFICATIONS: Any changes material to compliance with this contract in the insurance policies above shall require 10 days written notice from the Contractor to the City of Tucson. Such notice shall be sent directly to the Department of Procurement.

F. ACCEPTABILITY OF INSURERS:
rating of not less than A:VII. The City of Tucson in no way warrants that the required minimum insurer rating is sufficient to protect the Contractor from potential insurer insolvency.

G. VERIFICATION OF COVERAGE: Contractor shall furnish the City of Tucson with certificates of insurance (ACORD form or equivalent approved by the City of Tucson) as required by this Contract. The certificates for each insurance policy are to be signed by an authorized representative.

All certificates and endorsements are to be received and approved by the City of Tucson before work commences. Each insurance policy required by this Contract must be in effect at or prior to commencement of work and remain in effect for the duration of the contract and two (2) years after completion. Failure to maintain the insurance policies as required by this Contract, or to provide evidence of renewal All certificates required by this Contract shall be sent directly to the Department of Procurement.

The City of Tucson project/contract number and project description shall be noted on the certificate of insurance. The City of Tucson reserves the right to require complete copies of all insurance policies required by this Contract at any time.

H. SUBCONTRACTORS: ll subcontractors as
insureds under its policies or Contractor shall furnish to the City of Tucson separate certificates and endorsements for each subcontractor. All coverages for subcontractors shall be subject to the minimum requirements identified above.

I. EXCEPTIONS: In the event the Contractor or sub-contractor(s) is/are a public entity, then the Insurance Requirements shall not apply. Such public entity shall provide a Certificate of Self- Insurance

STANDARD TERMS AND CONDITIONS

1. ADVERTISING: Contractor shall not advertise or publish information concerning this Contract without

2. AFFIRMATIVE ACTION: Contractor shall abide by the provisions of the Tucson Procurement Code Chapter 28, Article XII.

3. AMERICANS WITH DISABILITIES ACT: The Contractor shall comply with all applicable provisions of the Americans with Disabilities Act (Public Law 101-336, 42 U.S.C. 12101, et seq.) and applicable Federal regulations under the Act.

4. APPLICABLE LAW: This Contract shall be governed, and the City and Contractor shall have all remedies afforded to each, by the Tucson Procurement Code and the law of the State of Arizona.

State law claims shall be brought only in Pima County Superior Court.

5. ASSIGNMENT-DELEGATION: No right or interest in this Contract shall be assigned by the Contractor without prior written permission of the City, and no delegation of any duty of the Contractor shall be made without prior written permission of the City's Director of Procurement. The City shall not unreasonably withhold approval and shall notify the Contractor of the City's position by written notice.

6. CHILD/SWEAT-FREE LABOR POLICY: The Contractor shall comply with all applicable provisions of the United States Federal and State Child Labor and Worker's Right laws and agrees if called upon to affirm in writing, that they, and any subcontractor involved in the provision of goods to the City, are in compliance.

7. CLEAN UP: The Contractor shall at all times keep the contract area, including storage areas used by the Contractor, free from accumulation of waste material or rubbish and, prior to completion of the work, remove any rubbish from the premises and all tools, scaffolding, equipment and materials not property of the City. Upon completion of the repair, the Contractor shall leave the work and premises in clean, neat and workmanlike condition.

8. COMMENCEMENT OF WORK: The Contractor is cautioned not to commence any billable work or provide any material or service under this Contract until Contractor receives purchase order or is otherwise directed to do so, in writing, by the City.

9. CONFIDENTIALITY OF RECORDS: The Contractor shall establish and maintain procedures and controls that are acceptable to the City for the purpose of assuring that no information contained in its records or obtained from the City or from others in carrying out its functions under the Contract shall be used by or disclosed by it, its agents, officers, or employees, except as required to efficiently perform duties under the Contract. Persons requesting such information should be referred to the City. Information pertaining to individual persons shall not be divulged other than to employees or officers of Contractor as needed for the performance of duties under the Contract, unless otherwise agreed to in writing by the City.

10. CONTRACT AMENDMENTS: The Procurement Department has the sole authority to:

A. Amend the contract or enter into supplemental verbal or written agreements; B. Grant time extensions or contract renewals;
C. Otherwise modify the scope or terms and provisions of the contract.

This Contract shall only be modified with the approval of the Department of Procurement. Except in the case of a documented emergency, approval must be granted prior to performance. Any contract modification not explicitly approved by the Procurement Department through a written contract amendment or change order is performed at the sole risk of the Contractor and may not be eligible for payment by the City.

11. CONTRACT: The Contract shall be based upon the Request for Proposal issued by the City and the Offer submitted by the Contractor in response to the Request for Proposal. The offer shall substantially conform to the terms, conditions, specifications and other requirements set forth within the text of the Request for Proposal. The City reserves the right to clarify any contractual terms with the concurrence of the Contractor; however, any substantial non-conformity in the offer, as determined by the City's Director of Procurement, shall be deemed non-responsive and the offer rejected. The Contract shall contain the entire agreement between the City of Tucson and the Contractor relating to this requirement and shall prevail over any and all previous agreements, contracts, proposals, negotiations, purchase orders, or master agreements in any form.

12. DEFAULT IN ONE INSTALLMENT TO CONSTITUTE TOTAL BREACH: Contractor shall deliver conforming materials in each installment or lot of this Contract and may not substitute nonconforming materials. Delivery of nonconforming materials, or default of any nature, may constitute breach of the Contract. Noncompliance may be deemed a cause for possible Contract termination.

13. DUPLEXED/RECYCLED PAPER: In accordance with efficient resource procurement and utilization policies adopted by the City of Tucson, the Contractor shall ensure that, whenever practicable, all printed materials produced by the Contractor in the performance of this Contract are duplexed (twosided copies), printed on recycled paper and labeled as such.

14. EQUAL PAY: The Contractor shall comply with the applicable provisions of the Equal Pay Act of 1963 (Pub.L. 88-38, 29 U.S.C. section 206(d)); Title VII of the Civil Rights Act of 1964 (Pub.L. 88-352, 42 U.S.C. 2000e et.seq.; and, the Lily Ledbetter Fair Pay Act of 2009 (Pub.L. 111-2).

15. EXCLUSIVE POSSESSION: All services, information, computer program elements, reports and other deliverables created under this Contract are the sole property of the City of Tucson and shall not be used or released by the Contractor or any other person except with prior written permission by the City.

16. FEDERAL IMMIGRATION LAWS AND REGULATIONS: Contractor warrants that it complies with all Federal Immigration laws and regulations that relate to its employees and complies with A.R.S. § 23-214(A) and that it requires the same compliance of all subcontractors under this Contract.

Contractor acknowledges that pursuant to A.R.S. § 41-4401 and effective September 30, 2008, a breach of this warranty is a material breach of this Contract subject to penalties up to and including termination of this Contract. The City retains the legal right to audit the records of the Contractor and inspect the papers of any employee who works for the Contractor to ensure compliance with this warranty and the Contractor shall assist in any such audit. The Contractor shall include the requirements of this paragraph in each contract with subcontractors under this Contract.

If the Contractor or subcontractor warrants that it has complied with the employment verification provisions prescribed by sections 274(a) and 274(b) of the Federal Immigration and Nationality Act and the E-verify requirements prescribed by A.R.S. § 23-214(A), the Contractor or subcontractor shall be deemed to be in compliance with this provision. The City may request proof of such compliance at any time during the term of this Contract by the Contractor and any subcontractor.

17. FORCE MAJEURE: Except for payment of sums due, neither party shall be liable to the other nor deemed in default under this Contract if and to the extent that such party's performance of this Contract is prevented by reason of Force Majeure. The term "Force Majeure" means an occurrence that is beyond the control of the party affected and occurs without its fault or negligence. Force Majeure shall not include late performance by a subcontractor unless the delay arises out of a Force Majeure occurrence in accordance with this Force Majeure term and condition.

If either party is delayed at any time in the progress of the work by Force Majeure, the delayed party shall notify the other party in writing of such delay, as soon as is practical, of the commencement thereof and shall specify the causes of such delay in such notice. Such notice shall be hand-delivered or mailed certified-return receipt and shall make a specific reference to this article, thereby invoking its provisions. The delayed party shall cause such delay to cease as soon as practicable and shall notify the other party in writing when it has done so. The time of completion shall be extended by contract modification for a period of time equal to the time that results or effects of such delay prevent the delayed party from performing in accordance with this Contract.

18. GRATUITIES: The City may, by written notice to the Contractor, terminate this Contract if it is found that gratuities, in the form of entertainment, gifts, meals or otherwise, were offered or given by the Contractor or any agent or representative of the Contractor, to any officer or employee of the City amending, or the making of any determinations with respect to the performing of such Contract. In the event this Contract is terminated by the City pursuant to this provision, the City shall be entitled, in addition to any other rights and remedies, to recover or withhold from the Contractor the amount of the gratuity.

19. HUMAN RELATIONS: Contractor shall abide by the provisions of the Tucson City Code Chapter 28, Article XII.

20. INDEMNIFICATION: To the fullest extent permitted by law, Contractor, its successors, assigns and guarantors, shall pay, defend, indemnify and hold harmless City of Tucson, its agents, representatives, officers, directors, officials and employees from and against all allegations, demands, proceedings, suits, actions, claims, including claims of patent or copyright infringement, damages, losses, expenses, including but not limited to, attorney fees, court costs, and the cost of appellate proceedings, and all claim adjusting and handling expense, related to, arising from or out of or resulting from any actions, acts, errors, mistakes or omissions caused in whole or part by Contractor relating to work, services and/or products provided in the performance of this Contract, including but not limited to, any Subcontractor or anyone directly or indirectly employed by any of them or anyone t Contractor will be responsible for primary loss
investigation, defense and judgment costs where this indemnification is applicable. The Contractors agrees to waive all rights of subrogation against the City of Tucson, it's agents, representatives, officers, directors, officials, employees and volunteers for losses arising from the work performed by the Contractor for the City of Tucson.

Contractor is responsible for compliance with the Patient Protection and Affordable Care Act (ACA), for its employees in accordance with 26 CFR §54. 4980H. Additionally, Contractor is responsible for employees is certified to the City as having received a premium tax credit or cost sharing reduction which contributes to or triggers an assessed penalty against the City, or Contractor fails to meet reporting requirements pursuant to section 6056 resulting in a penalty to City, Contractor indemnifies City from and shall pay any assessed tax penalty.

21. INDEPENDENT CONTRACTOR: It is understood that each party shall act in its individual capacity and not as an agent, employee, partner, joint venture, or associate of the other. An employee or agent of one party shall not be deemed or construed to be the employee or agent of the other party for any purpose.

The Contractor shall not be entitled to compensation in the form of salaries, holidays, paid vacation, sick days, or pension contributions by the City. The City of Tucson will not provide any insurance coverage to the Contractor, including Worker's Compensation coverage. The Contractor is advised that taxes, social security payments, and other withholdings shall not be withheld from a City payment issued under this Contract and that Contractor should make arrangements to directly pay such expenses. Contractor is responsible for compliance with the Affordable Care Act for Contractor and

22. INSPECTION AND ACCEPTANCE: All material or service is subject to final inspection and acceptance by the City. Material or service failing to conform to the specifications of this Contract shall be held at the Contractor's risk and may be returned to the Contractor. If returned, all costs are the responsibility of the Contractor. Noncompliance may be deemed a cause for possible Contract termination.

23. INTERPRETATION-PAROL EVIDENCE: This Contract is intended by the parties to be a final expression of their agreement and is intended also as a complete and exclusive statement of the terms of this agreement. No course of prior dealings between the parties and no usage of the trade shall be relevant to supplement or explain any term used in the Contract. Acceptance or consent in the course of performance under this Contract shall not be relevant to determine the meaning of this Contract even though the accepting or consenting party has knowledge of the nature of the performance and the opportunity to object.

24. ISRAEL BOYCOTT DIVESTMENTS: Acceptance of the contract warrants that the vendor is in compliance with A.R.S. § 35-393 and does not participate in a boycott of Israel as that term is defined within A.R.S. § 35-393.

25. LICENSES: Contractor shall maintain in current status all Federal, State, and local licenses and permits required for the operation of the business conducted by the Contractor as applicable to this Contract.

26. LIENS: All materials, services, and other deliverables supplied to the City under this Contract shall be free of all liens other than the security interest. Security interest shall extinguish upon full payment

27. NO REPLACEMENT OF DEFECTIVE TENDER: Every tender of materials must fully comply with all provisions of this Contract. If a tender is made which does not fully comply, this shall conform to the termination clause set forth within this document.

28. NON-EXCLUSIVE CONTRACT: Any contract resulting from this solicitation shall be awarded with the understanding and agreement that it is for the sole convenience of the City of Tucson. The City reserves the right to obtain like goods or services from another source when necessary.

29. OVERCHARGES BY ANTITRUST VIOLATIONS: The City maintains that, in actual practice, overcharges resulting from antitrust violations are borne by the purchaser. Therefore, to the extent permitted by law, the Contractor hereby assigns to the City any and all claims for such overcharges as to the materials or services used to fulfill the Contract.

30. PAYMENT:

Order and, in some cases, either provide a credit card for payment at the time of ordering or pay subsequent invoices by credit card upon receipt of goods or services in good order. However, not all City employees will possess a credit card and, therefore, the City reserves the right to make payment by check as it deems necessary.

Unless payment is made by credit card at time of order or point of sale, a separate invoice shall be issued for each shipment of material or service performed, and no payment shall be issued prior to receipt of material or service and correct invoice. The invoice shall not be dated prior to the receipt of goods or completion of services.

The City shall make every effort to process payment for the purchase of materials or services within twenty-one (21) calendar days after receipt of materials or services and a correct invoice.

The Contractor's payment terms shall apply to all purchases and to all payment methods.

31. PROTECTION OF GOVERNMENT PROPERTY: The Contractor shall use reasonable care to avoid damaging existing buildings, equipment, and vegetation (such as trees, shrubs, and grass) on City property. If the Contractor fails to do so and damages such property, the Contractor shall replace or Procurement. If the Contractor fails or refuses to make such repair or replacement, the City will determine a cost and the Contractor shall be liable for the cost thereof, which may be deducted from the Contract price.

32. PROVISIONS REQUIRED BY LAW: Each and every provision of law and any clause required by law to be in the Contract shall be read and enforced as though it were included herein, and if through mistake or otherwise any such provision is not inserted, or is not correctly inserted, then upon the application of either party the Contract shall be amended to make such insertion or correction.

33. RECORDS: Internal control over all financial transactions related to this Contract shall be in accordance with sound fiscal policies. The City may, at reasonable times and places, audit the books and records of the Contractor and/or any subcontractors. Said audit shall be limited to this Contract.

34. RIGHT TO ASSURANCE: Whenever one party to this Contract has reason to question, in good faith, the other party's intent to perform, the former party may demand that the other party give a written assurance of this intent to perform. In the event that a demand is made and no written assurance is perform and as a cause for possible Contract termination.

35. RIGHT TO INSPECT: The City may, at reasonable times, and at the City's expense, inspect the place of business of a Contractor or subcontractor which is related to the performance of any Contract as awarded or to be awarded.

36. RIGHTS AND REMEDIES: No provision in this document or in the Contractor's proposal shall be construed, expressly or by implication, as a waiver by either party of any existing or future right and/or remedy available by law in the event of any claim, default or breach of contract. The failure of either party to insist upon the strict performance of any term or condition of the Contract, to exercise or delay the exercise of any right or remedy provided in the Contract or by law, or to accept materials or services required by this Contract or by law shall not be deemed a waiver of any right of either party to insist upon the strict performance of the Contract.

37. SEVERABILITY: The provisions of this Contract are severable to the extent that any provision or application held to be invalid shall not affect any other provision or application of the Contract which may remain in effect without the valid provision or application.

38. SHIPMENT UNDER RESERVATION PROHIBITED: No tender of a bill of lading shall operate as a tender of the materials. Non-compliance shall conform to the termination clause set forth within this document.

39. SUBCONTRACTS: No subcontract shall be entered into by the Contractor with any other party to furnish any of the material/service specified herein without the advance written approval of the City's Director of Procurement. All subcontracts shall comply with Federal and State laws and regulations which are applicable to the services covered by the subcontract and shall include all the terms and conditions set forth herein which shall apply with equal force to the subcontract, as if the subcontractor were the Contractor referred to herein. The Contractor is responsible for contract performance whether or not subcontractors are used.

40. SUBSEQUENT EMPLOYMENT: The City may terminate this Contract without penalty or further obligation pursuant to A.R.S. Section 38-511 if any person significantly involved in initiating, negotiating, securing, drafting, or creating the Contract, on behalf of the City, is or becomes, at any time while the Contract or any extension of the Contract is in effect, an employee of, or a contractor to, any other party to this Contract with respect to the subject matter of the Contract. Termination shall be effective when written notice from the City's Director of Procurement is received by the parties to this Contract, unless the notice specifies a later time.

41. TERMINATION OF CONTRACT: This Contract may be terminated at any time by mutual written consent, or by the City, with or without cause, upon giving thirty (30) days written notice. The City, at its convenience, by written notice, may terminate this Contract, in whole or in part. If this Contract is terminated, the City shall be liable only for payment under the payment provisions of this Contract for services rendered and accepted material received by the City before the effective date of termination.

The City reserves the right to terminate, following a written ten (10) business day notice to cure to the Contractor, the whole or any part of this Contract due to the failure of the Contractor to carry out any term or condition of the Contract. If the Contract fails to take appropriate action within the period to cure, the City will issue a written notice of default to the Contractor for acting or failing to act as specified in any of the following:

In the opinion of the City, the Contractor provides personnel that do not meet the requirements of the Contract;
In the opinion of the City, the Contractor fails to perform adequately the stipulations, conditions or services/specifications required in this Contract;
In the opinion of the City, the Contractor attempts to impose personnel, materials, products or workmanship of an unacceptable quality;
The Contractor fails to furnish the required service and/or product within the time stipulated in the Contract;
In the opinion of the City, the Contractor fails to make progress in the performance of the requirements of the Contract;
The Contractor gives the City a positive indication that the Contractor will not or cannot perform to the requirements of the Contract.

Each payment obligation of the City created by this Contract is conditioned upon the availability of City, State and Federal funds that are appropriated or allocated for the payment of such an obligation.

If funds are not allocated by the City and available for the continued purchase of the services and/or materials provided under this Contract, this Contract may be terminated by the City at the end of the period for which funds are available. The City will endeavor to notify the Contractor in the event that continued service will or may be affected by non-appropriation. No penalty shall accrue to the City in the event this provision is exercised, and the City shall not be obligated or liable for any future payments due or for any damages as a result of termination under this paragraph.

42. TITLE AND RISK OF LOSS: The title and risk of loss of material or service shall not pass to the City until the City actually receives the material or service at the point of delivery, unless otherwise provided within this Contract.

43. WARRANTIES: Contractor warrants that all material or service delivered under this Contract shall conform to the specifications of this Contract. Mere receipt of shipment of the material or service specified and any inspection incidental thereto by the City shall not alter or affect the obligations of the Contractor or the rights of the City under the foregoing warranties. Additional warranty requirements may be set forth in this document.

3. Grainger 2163
Maintenance, Repair & Operations (MRO)
Supplies, Parts, Equipment, Materials &
Related Services

REQUEST FOR PROPOSAL
# 192163

ORIGINAL
SUBMITTED BY:

Ron Price
Sr. Government Sales Manager
[email protected]
979-224-6794
W.W. Grainger, Inc.
100 Grainger Parkway
Lake Forest, IL 60045
APRIL 11, 2019, AT 4:00 P.M. LOCAL AZ TIME
The City of Tucson & OMNIA Partners
Executive Summary
On behalf of W.W. Grainger, Inc., it is a privilege to submit our response to the City of Tucson & OMNIA Partners Maintenance, Repair & Operations (MRO), Supplies, Parts, Equipment, Materials & Related Services Request for Proposal # 192163. We value the City of Tucson’s and OMNIA’s enduring commitment to keep citizens and employees safe and facilities wellmaintained. With this our most competitive offer to date, we pledge the broadest and most comprehensive access to MRO product and services, tailored for today’s government’s requirements while robust and flexible to be relevant in 5 years.

Grainger serves all public sector agencies, small, medium and large across all 50 states and their political subdivisions, the District of Columbia and US Territories. Our breadth is reflected in our $1.3 billion in US inventory, 1.7 million products, 14 Distribution Centers with 16.5 million square feet and 250 US branch locations, each carrying nearly $1 million of inventory.

Investment in systems is driven by a focus that products are available and delivered when needed. 95% of customers receive next day product delivery; 99.6% of in-stock orders are shipped within 24 hours. This broad offering is promoted by opportunities for small businesses.

Grainger’s distributes the most comprehensive line of MRO products and service categories and anything MRO related. Within each category, our offering is of substantial scale and breadth. We compete emphatically with specialized distributors and manufacturers across all MRO market segments. We continually evaluate products and services to remain relevant to our customers.

We add products and suppliers daily; every 18 months we add more than 300,000 products.

Our investment in Grainger Team members and our IT and supply chain systems generate value added opportunities to our product and service offerings. A seamless agreement implementation plan is led by an experienced workforce to support legacy members and ease the transition of new members. Our commitment to sustainability and green initiatives is reflected in access to 114,000 products and expertise assisting in determining the right green substitute. A centralized technical product support team with in-depth product expertise, including sourcing, provides the City of Tucson and OMNIA members access to skills, experience and insight across all product lines and MRO vocations, including Police, Fire, EMS and skilled trades.

Throughout our eight years serving City of Tucson agencies and OMNIA members we have assisted government agencies during critical circumstances, small and large. For Emergency Preparedness needs, Grainger has an extensive offering for products and solutions. Grainger remains a dedicated partner who will deliver the quickest response and reliability in emergencies. Our prices and services remain as provided in the contract.

Our experience under the current agreement shapes much of how we structure offers in the public sector. As evident by its MRO solicitation, Tucson and OMINIA acquisition and operations personnel understand the total cost of acquisition and the meaningful ways to reduce and control costs. Acknowledging that cost is much more than product price, our offer provides meaningful opportunity to reduce costs and save time.

Grainger’s innovation in e-commerce and digital solutions are driven by government agency embrace of advanced technology efficiencies. Our e-commerce and digital platforms are easier to search, navigate, check out and access transactional data than when the current agreement was renewed. Our contract offer provides a relevant e-commerce incentive program enabling agencies to take advantage of advanced technology.

Our technical competency assists agency operations and audit responsibilities via more accessible invoice and spend information. We provide quality MRO product and services at competitive prices while being a meaningful resource to drive agency productivity and integrity strictures. Grainger team member expertise and experience, technical innovation, financial strength, and track record contributes to mission effectiveness and efficiency.

Grainger’s pricing offer is our broadest and most competitive proposal. It is available nationwide and encompasses all categories. It presents extensive availability of exact match market basket items and access to Grainger’s extensive catalog at competitive pricing. Grainger is offering a unique incentive program that will drive cost savings measures across a customer’s entire organization. The offer presented will open expanded opportunities for new members. Grainger pricing is more market based, and lower than prior list prices; a larger category discount percentage offered by a competitor may not yield a lower product price.

We are citizens of the communities where we work and live. Within the City of Tucson metropolitan area we assisted the American Red Cross in installing home fire alarms, supported training initiatives of the Tucson Fire Foundation, provided scholarship opportunities for the Sunnyside School District Foundation and Pima Community College. Through the Grainger Tools for Tomorrow program, we provide support to individual students in their technical training. Grainger employees assist the Boys and Girls Club - Jim and Vicki Club House, the Special Olympics of Tucson, the Community Food Band, Meals for Wheels and Jobpath programs addressing child care and transportation for those in need. Grainger employees volunteer and provide assistance to Treasure for Teachers. We retain Tucson area businesses to meet the current agreement’s requirements and to assist us in maintaining Grainger facilities and running our business. Our commitment in Tucson is replicated in communities nationwide.

Grainger has been privileged to partner with the City of Tucson and OMNIA in their dedication to keep citizens and employees safe and facilities well-maintained. Our response reflects our commitment to these values.

Respectfully submitted,
Ron Price
Sr. Government Sales Manager
W.W. Grainger, Inc.

[email protected]
979-224-6794
A. Methof of Approach
Offer & Acceptance Form

1. Response to a National Program __

PROPOSAL EVALUATION REQUIREMENTS
I. PROPOSAL EVALUATION CRITERIA – (listed in relative order of importance)
a. Method of Approach
b. Price Proposal
c. Qualifications & Experience
II. REQUIREMENTS SPECIFIC TO EVALUATION CRITERIA: The narrative portion and the materials presented in response to this Request for Proposal should be submitted in the same order as requested and must contain, at a minimum, the following:
a. Method of Approach

1. Provide a response to the national program.
a. Include a detailed response to Attachment A, Exhibit A, OMNIA Partners Response for National Cooperative contract. Responses should highlight experience, demonstrate a strong national presence, describe how offeror will educate its national sales force about the contract, describe how products and services will be distributed nationwide, include a plan for marketing the products and services nationwide, and describe how volume will be tracked and reported to OMNIA Partners.

Grainger’s completed Attachment A; Exhibit A is presented in TAB Exhibit A.
b. The successful offeror will be required to sign Attachment A, Exhibit B, OMNIA Partners Administration Agreement. Offerors should have any reviews required to sign the document prior to submitting a response.

Offeror’s response should include any proposed exceptions to the OMNIA Partners Administration Agreement.

Grainger has reviewed Attachment A; Exhibit B and provided Clarifications in TAB Letter of Clarification.
c. The successful offeror will be required to fill out Exhibit F – Federal Funds Certification and Exhibit G – New Jersey Business Compliance in its entirety.

Please see Grainger’s completed Exhibit F and Exhibit G.

City of Tucson Attachment A
Requirements for National Cooperative Contract
To be Administered by
OMNIA Partners
The following documents are used in evaluating and administering national cooperative contracts and are included for Supplier’s review and response.

OMNIA Partners Exhibit A – RESPONSE FOR NATIONAL COOPERATIVE CONTRACT OMNIA Partners Exhibit B – ADMINISTRATION AGREEMENT, EXAMPLE OMNIA Partners Exhibit C – MASTER INTERGOVERNMENTAL COOPERATIVE

PURCHASING AGREEMENT, EXAMPLE
OMNIA Partners Exhibit D – PRINCIPAL PROCUREMENT AGENCY CERTIFICATE,

EXAMPLE
OMNIA Partners Exhibit E – CONTRACT SALES REPORTING TEMPLATE OMNIA Partners Exhibit F – FEDERAL FUNDS CERTIFICATIONS OMNIA Partners Exhibit G – NEW JERSEY BUSINESS COMPLIANCE OMNIA Partners Exhibit H – ADVERTISING COMPLIANCE REQUIREMENT Exhibit A

OMNIA PARTNERS EXHIBITS

EXHIBIT A- RESPONSE FOR NATIONAL COOPERATIVE CONTRACT
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1.0 Scope of National Cooperative Contract
Capitalized terms not otherwise defined herein shall have the meanings given to them in the Master Agreement or in the Administration Agreement between Supplier and OMNIA Partners.

1.1 Requirement
The City of Tucson (hereinafter defined and referred to as “Principal Procurement Agency”), on behalf of itself and the National Intergovernmental Purchasing Alliance Company, a Delaware corporation d/b/a OMNIA Partners Public Sector (“OMNIA Partners”), is requesting proposals for Maintenance, Repair, and Operations (MRO) Supplies, Parts, Equipment, Materials, and Related Services. The intent of this Request for Proposal is any contract between Principal Procurement Agency and Supplier resulting from this Request for Proposal (“Master Agreement”) be made available to other public agencies nationally, including state and local governmental entities, public and private primary, secondary and higher education entities, non-profit entities, and agencies for the public benefit (“Public Agencies”), through OMNIA Partners’ cooperative purchasing program. The Principal Procurement Agency has executed a Principal Procurement Agency Certificate with OMNIA Partners, an example of which is included as Exhibit D, and has agreed to pursue the Master Agreement. Use of the Master Agreement by any Public Agency is preceded by their registration with OMNIA Partners as a Participating Public Agency in OMNIA Partners’ cooperative purchasing program. Registration with OMNIA Partners as a Participating Public Agency is accomplished by Public Agencies entering into a Master Intergovernmental Cooperative Purchasing Agreement, an example of which is attached as Exhibit C. The terms and pricing established in the resulting Master Agreement between the Supplier and the Principal Procurement Agency will be the same as that available to Participating Public Agencies through OMNIA Partners.

All transactions, purchase orders, invoices, payments etc., will occur directly between the Supplier and each Participating Public Agency individually, and neither OMNIA Partners, any Principal Procurement Agency nor any Participating Public Agency, including their respective agents, directors, employees or representatives, shall be liable to Supplier for any acts, liabilities, damages, etc., incurred by any other Participating Public Agency. Supplier is responsible for knowing the tax laws in each state.

This Exhibit A defines the expectations for qualifying Suppliers based on OMNIA Partners’ requirements to market the resulting Master Agreement nationally to Public Agencies. Each section in this Exhibit A refers to the capabilities, requirements, obligations, and prohibitions of competing Suppliers on a national level in order to serve Participating Public Agencies through OMNIA Partners.

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These requirements are incorporated into and are considered an integral part of this RFP. OMNIA Partners reserves the right to determine whether or not to make the Master Agreement awarded by the Principal Procurement Agency available to Participating Public Agencies, in its sole and absolute discretion, and any party submitting a response to this RFP acknowledges that any award by the Principal Procurement Agency does not obligate OMNIA Partners to make the Master Agreement available to Participating Procurement Agencies.

1.2 Marketing, Sales and Administrative Support
During the term of the Master Agreement OMNIA Partners intends to provide marketing, sales and administrative support for Supplier pursuant to this section that directly promotes the Supplier’s products and services to Participating Public Agencies through multiple channels, each designed to promote specific products and services to Public Agencies on a national basis.

The OMNIA Partners marketing team will work in conjunction with Supplier to promote the Master Agreement to both existing Participating Public Agencies and prospective Public Agencies through channels that may include:

A. Marketing collateral (print, electronic, email, presentations) B. Website
C. Trade shows/conferences/meetings
D. Advertising
E. Social Media
The OMNIA Partners sales teams will work in conjunction with Supplier to promote the Master Agreement to both existing Participating Public Agencies and prospective Public Agencies through initiatives that may include:

A. Individual sales calls
B. Joint sales calls
C. Communications/customer service
D. Training sessions for Public Agency teams
E. Training sessions for Supplier teams
The OMNIA Partners contracting teams will work in conjunction with Supplier to promote the Master Agreement to both existing Participating Public Agencies and prospective Public Agencies through:

A. Serving as the subject matter expert for questions regarding joint powers authority and state statutes and regulations for cooperative purchasing B. Training sessions for Public Agency teams
C. Training sessions for Supplier teams
D. Regular business reviews to monitor program success
E. General contract administration
Suppliers are required to pay an administrative fee of 3.0% of the greater of the Contract Sales under the Master Agreement and Guaranteed Contract Sales under this Request for Proposal. Supplier will be required to execute the OMNIA Partners Administration Agreement (Exhibit B).

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1.3 Estimated Volume
The dollar volume purchased under the Master Agreement is estimated to be approximately $100 million annually. While no minimum volume is guaranteed to Supplier, the estimated annual volume is projected based on the current annual volumes among the Principal Procurement Agency, other Participating Public Agencies that are anticipated to utilize the resulting Master Agreement to be made available to them through OMNIA Partners, and volume growth into other Public Agencies through a coordinated marketing approach between Supplier and OMNIA Partners.

1.4 Award Basis
The basis of any contract award resulting from this RFP made by Principal Procurement Agency will, at OMNIA Partners option, be the basis of award on a national level through OMNIA Partners. If multiple Suppliers are awarded by Principal Procurement Agency under the Master Agreement, those same Suppliers will be required to extend the Master Agreement to Participating Public Agencies through OMNIA Partners. Utilization of the Master Agreement by Participating Public Agencies will be at the discretion of the individual Participating Public Agency. Certain terms of the Master Agreement specifically applicable to the Principal Procurement Agency are subject to modification for each Participating Public Agency as Supplier, such Participating Public Agency and OMNIA Partners shall agree. Participating Agencies may request to enter into a separate supplemental agreement to further define the level of service requirements over and above the minimum defined in the Master Agreement (i.e. invoice requirements, order requirements, specialized delivery, diversity requirements such as minority and woman owned businesses, historically underutilized business, governing law, etc.).

It shall be the responsibility of the Supplier to comply, when applicable, with the prevailing wage legislation in effect in the jurisdiction of the Participating Agency.

It shall further be the responsibility of the Supplier to monitor the prevailing wage rates as established by the appropriate department of labor for any increase in rates during the term of this contract and adjust wage rates accordingly. Any supplemental agreement developed as a result of the Master Agreement is exclusively between the Participating Agency and the Supplier (Contract Sales are reported to OMNIA Partners).

1.5 Objectives of Cooperative Program
This RFP is intended to achieve the following objectives regarding availability through OMNIA Partners’ cooperative program:

A. Provide a comprehensive competitively solicited and awarded national agreement offering the Products covered by this solicitation to Participating Public Agencies;
B. Establish the Master Agreement as the Supplier’s primary go to market strategy to Public Agencies nationwide;
C. Achieve cost savings for Supplier and Public Agencies through a single solicitation process that will reduce the Supplier’s need to respond to multiple solicitations and Public Agencies need to conduct their own solicitation process; D. Combine the aggregate purchasing volumes of Participating Public Agencies to achieve cost effective pricing.

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2.1 REPRESENTATIONS AND COVENANTS
As a condition to Supplier entering into the Master Agreement, which would be available to all Public Agencies, Supplier must make certain representations, warranties and covenants to both the Principal Procurement Agency and OMNIA Partners designed to ensure the success of the Master Agreement for all Participating Public Agencies as well as the Supplier.

2.2 Corporate Commitment
Supplier commits that (1) the Master Agreement has received all necessary corporate authorizations and support of the Supplier’s executive management, (2) the Master Agreement is Supplier's primary “go to market” strategy for Public Agencies, (3) the Master Agreement will be promoted to all Public Agencies, including any existing customers, and Supplier will transition existing customers, upon their request, to the Master Agreement, and (4) that the Supplier has read and agrees to the terms and conditions of the Administration Agreement with OMNIA Partners and will execute such agreement concurrent with and as a condition of its execution of the Master Agreement with the Principal Procurement Agency. Supplier will identify an executive corporate sponsor and a separate national account manager within the RFP response that will be responsible for the overall management of the Master Agreement.

2.3 Pricing Commitment
Supplier commits the not-to-exceed pricing provided under the Master Agreement pricing is its lowest available (net to buyer) to Public Agencies nationwide and further commits that if a Participating Public Agency is eligible for lower pricing through a national, state, regional or local or cooperative contract, the Supplier will match such lower pricing to that Participating Public Agency under the Master Agreement.

2.4 Sales Commitment
Supplier commits to aggressively market the Master Agreement as its go to market strategy in this defined sector and that its sales force will be trained, engaged and committed to offering the Master Agreement to Public Agencies through OMNIA Partners nationwide. Supplier commits that all Master Agreement sales will be accurately and timely reported to OMNIA Partners in accordance with the OMNIA Partners Administration Agreement. Supplier also commits its sales force will be compensated, including sales incentives, for sales to Public Agencies under the Master Agreement in a consistent or better manner compared to sales to Public Agencies if the Supplier were not awarded the Master Agreement.

3.1 SUPPLIER RESPONSE
Supplier must supply the following information in order for the Principal Procurement Agency to determine Supplier’s qualifications to extend the resulting Master Agreement to Participating Public Agencies through OMNIA Partners.

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3.2 Company
A. Brief history and description of Supplier.

For over 90 years, Grainger has remained committed to
helping professionals keep their operations running
and their people safe by staying ahead of customer
needs. As North America’s leading broad line
maintenance, repair and operating (MRO) products
distributor, with operations also in Europe, Asia and
Latin America, Grainger’s advantaged supply chain
network supports multichannel offerings including
branches, eCommerce channels and comprehensive inventory management. With customers the central focus and continued commitment to innovation, Grainger embraces its responsibilities to its customers, members, shareholders and the communities it serves.

W.W. Grainger, Inc., founded in 1927, was incorporated in the State of Illinois in 1928. Grainger is a publicly held 500 company with shares traded on the New York Stock Exchange (NYSE). Grainger’s capabilities include:

A strategic US distribution network of 250 branches and 14 distribution centers supporting the City of Tucson and OMNIA Members An extensive product line, now more than 1.7 million products and over $1.3 billion of on-hand inventory to meet agency requirements 95% of customers receive next day product delivery; 99.6% of in-stock orders are shipped within 24 hours
Proven experience in negotiating and implementing multi-state, complex, nationwide contracts.

B. Total number and location of sales persons employed by Supplier.

While Grainger has over 3,800 experienced sales persons, contrary to industry norms, Grainger’s 564 Government Inside and Outside Sales Staff are solely dedicated to the public sector market. Through all 50 states, the District of Columbia and US Territories, this government-dedicated sales team understands specific customer challenges and drives overall savings in procuring products.

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The following chart represents the Government sellers’ locations per state.

Grainger’s Government Sales Staff per State as of March 2019.

C. Number and location of support centers (if applicable) and location of corporate office.

Grainger’s corporate headquarters is located in Lake Forest, IL.

Grainger’s strategic branch network includes 250 branches geographically located to provide convenient support to our customers. Each branch carries on average $1 million in inventory within 23,000 square feet and is managed by an average of 13 employees. Please see Exhibit 1 Grainger US Branch Locations which provides address information.

Additionally, Grainger has three customer contact centers which support over 2,000 Customer Support Associates. These contact centers are located in Janesville, Wisconsin, Waterloo, Iowa and Phoenix, Arizona. Grainger contact centers are available 24 hours a day, 7 days a week to assist our customers through phone, chat and email.

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D. Annual sales for the three previous fiscal years.

Grainger’s annual sales for the previous three fiscal years:
2016: $10,137,204,000 | 2017: $10,424,858,000 | 2018: $11,200, 000,000 E. Submit FEIN and Dunn & Bradstreet report.

FEIN: 36-1150280
D&B: 005-10-3494
F. Describe any green or environmental initiatives or policies.

Grainger works to improve environmental
performance across our suppliers operations and
customers. We partner with third party
sustainability organizations, such as the CDP
(formerly known as the Carbon Disclosure Project), the GreenBiz Executive Network, the U.S. Environmental Protection Agency, SmartWay® Program, UL Inc. and the U.S. Green Building Council to help us align our environmental investments with stakeholder
expectations. Our green and environmental initiatives
include:

Operations: We focus efforts where we have the most
influence. Grainger’s Distribution Centers account for 38 percent of our operations and will increase as we expand service offerings. We monitor energy consumption and
improve our green-energy-mix sustainable solutions to
increase efficiency and utilize renewable energy. We invest in onsite renewable $9.6
$9.8
$10.0
$10.2
$10.4
$10.6
$10.8
$11.0
$11.2
2016 2017 2018 Annual Sales in $ Billions
Previous 3 Years Annual Sales
Total Sales
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energy, purchase renewable energy credits and green tariffs.

Products: Grainger provides customers with the products they need to keep their businesses running over the long term. We work to understand how these products affect the environment. Customers increasingly request environmentally preferable products (EPP). Our EPP portfolio helps customers maintain sustainable facilities through efficient energy management, water conservation, waste reduction and air-quality improvement. The Grainger EPP portfolio includes more than 114,000 SKUs, 26 EPP product certifications and 46 EPP product attributes. The portfolio spans more than 600 brands across 672 product categories. More than 15% of Grainger suppliers offer products featured within our EPP portfolio.

For a product to be classified as environmentally preferable it must maintain one or more environmentally preferable attributes or third-party certifications such as WaterSense®, ENERGY STAR® or Green Seal. Our suppliers inform Grainger of the product certifications and attributes the products may carry. An independent 3rd Party, Underwriters Laboratory Inc. (UL Environment), verifies the viability of the certification or attribute claims. Grainger works with UL Inc. to ensure that the most current certification and attribute options are identified.

The City of Tucson and OMNIA Members can easily identify environmentally preferable products on Grainger.com by searching for products with the Green Leaf icon. This indicates that the select product has a UL validated certification and/or attribute. On Grainger.com members can filter any product search results to view environmentally preferable options.

Grainger EPP Portfolio - Product Certifications & Certification Bodies:

Grainger’s environmentally preferred product portfolio is featured on the Green Resources landing page on Grainger.com.

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Environmental Services: Grainger Lighting Solutions (GLS) and Grainger Energy Services (GES) provide a network of qualified, insured and licensed service providers to help identify and facilitate energy savings projects.

Comprehensive Services Include:

Hazardous Recycling Services: Grainger’s recycling services solve the disposal of environmentally hazardous bulbs, dry batteries, and ballasts.

1. Recyclable Kits: Specialized recycling kits for fluorescent lamps, ballasts or dry batteries, provides a turnkey service for one all-inclusive price. For larger volume needs, Grainger offers bulk pick-up. We will custom design a program that works for you. This service encompasses lamps, ballasts, batteries, electronics, and mercury.

Each kit includes:

Special UN/DOT approved container
Pre-printed label with instructions
Toll-free number for pickup
Certificate of reclamation

2. Grainger Branch Programs: Grainger offers customers opportunity to deposit recyclable items in collection boxes for no additional charge in Grainger branches through our partnership with EnviroLight specialized recycling services.

3. Additional Supplier Based Programs: Grainger works with key suppliers to provide the following no-fee and fee-based programs.

Grainger offers recycling kits available for purchase on Grainger.com for many items provided by EVERLIGHTS, RECYCLEPAK &
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SUPPLYPAK. Details and kit specifications can be obtained by entering the search term “recycling kits” on Grainger.com.

Georgia-Pacific’s (GP) Dispenser Refurbish, Recycle, Reuse (RRR) Program provides a no-charge end of life solution for old paper towel and toilet paper dispensers. GP removes old dispensers and reuses components in manufacturing new products. Dispensers are picked up at the end user's location.

Georgia-Pacific provides a no charge service to reduce the number of batteries in landfills in partnership with CALL2RECYCLE. Through this service, boxes are provided to customers for collection of used batteries. Boxes are picked up at the facility and new boxes provided for continued collection and environmental disposition.

GOJO will coordinate removal, transport and sustainable disposal of old hand soap and sanitizer dispenser materials when completing a GOJO managed dispenser installation project.

For Members utilizing LOCTITE® Anerobics or Light Cure
Technologies, Henkel offers a solution to help meet recycling goals and recycle items that were previously non-recyclable. Through a partnership with TerraCycle®, boxes can be purchased enabling convenient return shipping and recycling.

Stanley Black & Decker offers a no-charge end of life solution for

DEWALT, BLACK&DECKER, STANLEY TOOLS & BOSTITCH
brands.

Tyvek Protective Apparel can be recycled through DuPont’s Recycling Program.

Grainger’s Mid-Stream Utility Rebate Program: For the City of Tucson and OMNIA Members in eligible zip codes, Grainger identifies utility rebates applicable to LED Lighting and similar projects.

G. Describe any diversity programs or partners supplier does business with and how Participating Agencies may use diverse partners through the Master Agreement. Indicate how, if at all, pricing changes when using the diversity program.

Grainger has two core programs promoting diversity. In both programs, all pricing is accessible and provided in this Master Agreement.

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The programs are:

1. Tier II: Grainger’s Supplier Diversity Program

2. Tier I: Distributor Alliance Program
Grainger’s Tier II Supplier Diversity Program | Grainger’s Tier II Supplier Diversity Program affords the City of Tucson and OMNIA Members access to diverse manufacturers and suppliers through our catalogs and distribution channels. Started in 1999, Grainger’s Supplier Diversity Program is designed to grow this sector of the economy while helping customers get their jobs done with quality products from Diverse Business Enterprises (DBEs).

Grainger’s Tier II Supplier Diversity program includes over 270 DBEs, and offers more than 91,000 items across 1600+ product categories. Grainger also offers products from over 2000 Small Business Enterprises (SBEs), offering more than 300,000 products. The model allows DBEs to concentrate on what they do best and leave the logistics and distribution of their products to Grainger.

Grainger’s Tier II Supplier Diversity Program provides Members access to DBE products through all of our ordering methods (Grainger.com, Redbook Catalog, phone, fax, walk-in, etc.), and distribution channels. Grainger’s customers benefit from one-stop shopping. Registered suppliers are audited monthly to maintain active supplier diversity certificates. Supplier diversity reporting available upon request.

Products from diverse businesses are featured on Grainger.com:

Products from diverse manufacturers and suppliers are
identified on Grainger’s website and within our catalog and index with the diversity symbol to the right.

Customers can locate the offering from diverse suppliers by searching “Supplier Diversity” on Grainger.com.

Additionally, customers can filter on the left-sidebar by “Supplier Diversity” while searching on Grainger.com.

Supplier recruitment is continuous at Grainger. Our company website includes a link to the supplier diversity registration portal. Certified businesses that register are available for referrals to purchasing officers when product review, RFP, or spot buying opportunities occur. Grainger includes DBEs in meeting unique product requirements through Grainger’s Sourcing program, if products are not currently available in Grainger’s general catalog. In 2018, 180 DBEs, and 1700 SBEs participated in Grainger’s Sourcing program.

Grainger promotes the number of products acquired from diverse companies in several ways. Grainger is a corporate member of the Women’s Business Enterprise National Council (WBENC) and has been a member of the National LGBT Chamber of Commerce (NGLCC) since 2014. Grainger participates in numerous conferences and seminars to assist diverse businesses to further Requirements for National Cooperative Contract

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establish or strengthen themselves. Grainger’s Portal invites diverse suppliers to consider doing business with Grainger.

Grainger pursues outreach opportunities with diverse organizations to understand their member offerings and to promote opportunities with Grainger. These include the following:

National Minority Supplier Development Council (NMSDC)
Women’s Business Enterprise National Council (WBENC)
Small Business Administration (SBA)
National Gay and Lesbian Chamber of Commerce (NGLCC)
Veteran Owned Businesses
Veteran Associations
Grainger’s Tier I Distributor Alliance Program | Grainger’s Distributor Alliance Program responds to corporate and government regulatory and policy requirements as to buying MRO goods and services from Diverse Business Enterprises (DBEs).

Since 2006, the Distributor Alliance (DA) Program has helped customers support DBEs while consolidating MRO purchases. Over 50 DA DBEs resell the entire

1.7 million products offered by Grainger and provide services to customers with procurement goals to support small businesses and provide employment opportunities to women, minority and veteran-owned businesses. The DA DBE is one of the many points of contact for the customer, including Grainger business managers who mentor DBEs and act as a liaison among Grainger, the end customer and the DA DBE.

We monitor each DBE’s performance with a monthly balanced scorecard. We provide feedback and offer assistance in performance areas where improvement is needed. We seek to provide meaningful focus in pragmatic areas where efficiency can be gained and effectiveness can be improved.

Grainger’s Distributor Alliance is also a member of the National Minority Supplier Development Council and supports several NMSDC Regional Councils.

We are corporate members of the Woman’s Business Enterprise National Council. We recruit diverse suppliers for line review and customer proposal opportunities by participating in M/WBE Business Opportunity Fairs and other events that support M/WBE businesses.

H. Describe any historically underutilized business certifications supplier holds and the certifying agency. This may include business enterprises such as minority and women owned, small or disadvantaged, disable veterans, etc.

Grainger is a large business.

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I. Describe how supplier differentiates itself from its competitors.

In addition to Grainger’s product breadth and supply chain strength as previously stated, Grainger understands the challenges public sector agencies face in carrying out responsibilities. We comprehend the appropriations and budget cycles that provide agency funding and the procurement procedures agencies must follow for competitive and transparent purchasing. Our own procedures and systems are designed and implemented to fulfill these requirements. Grainger Sales and Team members receive annual ethics and compliance training focused on the government sector.

Grainger Government Sales Team members are dedicated solely to the public sector. Beyond understanding the challenges noted above, the Government Team has insight to government-oriented products and services and bring greater expertise and availability to the customer. The Government Team has deep understanding of government programs addressing small business opportunities and promoting environmental products.

J. Describe any present or past litigation, bankruptcy or reorganization involving supplier.

W.W. Grainger, Inc. is a publicly held company with over 25,750 employees, numerous locations, involved in international operations, and is party to thousands of contracts and other relationships. From time to time the Company is involved in various other legal and administrative proceedings that are incidental to its business, including claims related to product liability, general negligence, contract disputes, environmental issues, wage and hour laws, intellectual property, employment practices, regulatory compliance or other matters and actions brought by employees, consumers, competitors, suppliers or governmental entities. As a government contractor selling to federal, state and local governmental entities, the Company is also subject to governmental or regulatory inquiries or audits or other proceedings, including those related to pricing compliance. It is not expected that the ultimate resolution of any of these matters will have, either individually or in the aggregate, a material adverse effect on the Company’s consolidated financial position or results of operations. While Grainger cannot provide you with all of the specific information you request with respect to each lawsuit, Grainger can state that, to the best of its knowledge and belief, without conducting exhaustive investigations or inquiries, there are no lawsuits that, if unfavorably concluded against this company would have a material adverse impact on its financial condition or ability to do business.

K. Felony Conviction Notice: Indicate if the supplier
a. is a publicly held corporation and this reporting requirement is not applicable;
b. is not owned or operated by anyone who has been convicted of a felony; or
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a felony and provide the names and convictions.

As a publically held corporation, this reporting requirement is not applicable.

L. Describe any debarment or suspension actions taken against supplier Not applicable as no debarment or suspension has been taken against supplier

3.3 Distribution, Logistics
A. Describe the full line of products and services offered by supplier.

Grainger’s proposal encompasses its entire catalog of 1.7 million MRO products and services covering 32 MRO categories and the expertise of Grainger employees. Our offering captures the routine to specialized MRO product or service; it is supplemented by sourcing proficiency. The portfolio is continually enhanced to meet evolving Member needs.

Products cover the following categories: In addition to the requirements listed in this RFP, Grainger is offering its complete catalog which includes: Abrasives, Adhesives, Sealants and Tape, Cleaning and Janitorial, Electrical, Electronics, Appliances and Batteries, Fasteners, Fleet and Vehicle Maintenance, Furniture, Hospitality and Food Service, HVAC and Refrigeration, Hardware, Hydraulics, Lab Supplies, Lighting, Lubrication, Machining, Material Handling, Motors, Office Supplies, Outdoor Equipment, Paint, Equipment and Supplies, Plumbing, Pneumatics, Power Transmission, Pumps, Raw Materials, Reference and Learning Supplies, Safety, Security, Emergency Preparedness, Test Instruments, Tools, and Welding.

Services include: Grainer’s proposed services illustrated below will be made available to the City of Tucson and Participating Agencies, and OMNIA Members include:

Competitive Price Offer
Marketing, Administrative, Sales Support
Sourcing
Software Punch-out Capability
Installation, Repair, Maintenance & Turnkey Solutions & Services Inventory Solutions
Small Business Program
Green / Sustainability Programs
Training & Education
Customer Support Services
Other services offered:

1. Safety In-Field Specialist Assessments

2. Online Solution Center
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3. KeepStock Inventory Management Solutions
a. Vendor-Managed Solutions
b. Customer-Managed Solutions

4. Consulting Services

5. Grainger’s Footwear Program
a. Shoemobile Solution

6. Emergency Preparedness Services

7. KeepStock Fee Based Solutions
a. Managed MRO
b. KeepStock Organize

8. Safety Services and Technical Training

9. Energy Services

10. Lighting Services

11. Facility Services

12. Custom Product Center
As new services become available, Grainger will automatically make them available for all Participating Agencies and OMNIA Members.

B. Describe how supplier proposes to distribute the products/service nationwide. Include any states where products and services will not be offered under the Master Agreement, including U.S. Territories and Outlying Areas.

Grainger’s company owned supply chain makes inventory available to customers on a just-time-time basis. Grainger branches and DCs tailor inventory to Member location demands to ensure product is available for immediate pickup, same-day shipment or same-day delivery. Products and services are offered throughout the United States, the District of Columbia and US Territories.

Grainger ships in stock items on the same day 96% of the time when the order is received by 4:00 p.m. local time. Using commercial carriers, customers receive most shipments the following business day. Grainger fulfills 95% of orders within 2 service days, and 98% within 3 days. Grainger uses local delivery sources, such as messenger services or common carriers, for emergency deliveries.

As to services, Grainger teams and its suppliers help customers manage inventory, provide safety and onsite training, implement energy efficiencies, sustainable programs and facility improvements by ensuring they are presented the right services to enhance their operations and create efficiencies.

C. Identify all other companies that will be involved in processing, handling or shipping the products/service to the end user.

Grainger team members process all orders for end users, including assistance provided by our contact centers. Grainger engages third party carrier companies to deliver orders to our customers. Some third party suppliers or manufacturers Requirements for National Cooperative Contract

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may ship product direct to Grainger customers.

D. Provide the number, size and location of Supplier’s distribution facilities, warehouses and retail network as applicable.

Grainger's logistic network includes 250 branch locations and 14 distribution centers (DCs), Grainger’s over $1.3 billion in on-hand inventory is supported by a network of over 5,200 Grainger key suppliers and manufacturers.

Branch Network: Each of the 250 branches carries on average $1 million in inventory within 23,000 square feet and has an average of 13 employees. All branch locations operate Monday – Friday, 8am – 5pm local time. Opening hours may vary. Branch team members will assist the City of Tucson and OMNIA Members with the following services:

Consult and advise with customers based on needs
Search and select products
Purchase products to acquire goods same day
Will-Call services for phone or internet order
Maintaining customer-specific inventory
Above is a typical Grainger branch design
Distribution Centers: Grainger DC’s range in size from 35,000 to 1,500,000 million square feet; 5 exceed 1,000,000 square feet. Stocking more than 100,000 Requirements for National Cooperative Contract

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of the fastest selling products, Grainger’s technology systems and equipment enable most customer orders and branch inventory replenishment to be met by the DCs. The DCs ship orders directly to the customer or branch location. The following chart provides details as to each DC:

Grainger maintains 250 branch and 14 distribution centers strategically located throughout all three Government regions in the US.

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3.4 Marketing and Sales
A. Provide a detailed ninety-day plan beginning from award date of the Master Agreement describing the strategy to immediately implement the Master Agreement as supplier’s primary go to market strategy for Public Agencies to supplier’s teams nationwide, to include, but not limited to:

Upon award, Grainger will meet with OMNIA Partners to build a comprehensive 90 day plan to meet the objectives of all involved. Grainger’s goal is to execute on all initiatives and strategies successful under our current contract and to enhance efforts. The following plans can be customized to meet individual agency needs as we continue our successful partnership. Our efforts will be based on actual purchase histories under the existing City of Tucson Agreement with a focus on buying patterns and product demand to target needs. Grainger believes that the unique offering this contract provides will meet or exceed the needs of the City of Tucson and Member customers.
i. Executive leadership endorsement and sponsorship of the award as the public sector go-to-market strategy within first 10 days Within the first 10 days, OMNIA and Grainger Executive Leadership will establish initial goals and objectives. Grainger Executive Leadership will circulate e-mail notifications, voice messages and company intranet messages to Grainger team members announcing the new Master Agreement. These messages will endorse the new Master Agreement as a viable option for Participating Public Entities and will highlight its value and benefits. Sellers will be equipped with information to position the new Master Agreement to promote success of our relationship.

Scheduling for specific call to actions items will be communicated to the Government team outlining the following next steps.
ii. Training and education of Supplier’s national sales force with participation from the Supplier’s executive leadership, along with the OMNIA Partners team within first 90 days
In addition to the Project Schedule detailed below, Grainger’s 90 day implementation plan includes educating our national Government Sales force and the OMNIA Partners team on the features and benefits of our new Master Agreement. The training plan includes has two main phases.

Phase 1: Grainger will work with City of Tucson and OMNIA Partners team to develop training materials to incorporate the benefits, products and services provided under the new Master Agreement. Online training will be prepared for presentation via delivery through a Web-Ex format on a regional basis to the national audience. The training materials will provide an overview of the new Master Agreement and how the Grainger team members will deliver service and solutions.

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Training Materials include:

1. Detailed marketing brochure

2. Co-branded one page customer-facing marketing flyer

3. Internal Contract Overview PPT Deck for Grainger training

4. Update OMNIA Partners – Public Sector Landing Page with City of Tucson award details to educate potential customers

5. Educating Grainger Government Salesforce as to OMNIA Public Sector values
Phase 2: Training will be rolled out regionally, with endorsement from Grainger and OMNIA Partners’ Public Sector executive leadership, to all Grainger and OMNIA Partners’ Public Sector customer-facing employees and phone associates. Grainger eCommerce customer service representatives will participate in the training to ensure consistency of experience in delivering the e-Commerce solutions. Other teams trained include: Customer Service (Call Centers and Branches), Inventory Management, and others associated with contract launch.

Training will be tracked to ensure that all national sales employees have successfully completed the training.

B. Provide a detailed ninety-day plan beginning from award date of the Master Agreement describing the strategy to market the Master Agreement to current Participating Public Agencies, existing Public Agency customers of Supplier, as well as to prospective Public Agencies nationwide immediately upon award, to include, but not limited to:

Grainger’s 90 day plan consists of three phases:

Phase I: Execute Affiliation Document & Marketing
Goal: Promote and leverage the value of City of Tucson/OMNIA Partners contract, obtain and sign Affiliation documents and activate contract terms.

Through Grainger’s dedicated Government Sales force, digital marketing and trade publications, Grainger will target current City of Tucson and OMNIA Partners entities to explain the benefits of the new master agreement so each entity can realize the new contract’s value. Grainger’s Government Sales Manager’s will prioritize Grainger’s current City of Tucson and OMNIA Partners Entities. Grainger will also pursue other entities currently not participating under the City of Tucson and OMNIA Partners contract.

City of Tucson and OMNIA Partners Implementation Kick-off Grainger Resources: Grainger Leadership Team, OMNIA Sales Team, Government Sales Managers, Account Managers; Account Relationship Managers, Customer Service, Corporate Communications Team, Marketing Team
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Grainger Actions Conduct national and regional conference calls internally with Grainger Executives providing the details of the City of Tucson/OMNIA Partners Public Sector agreement and implementation plan. The agenda includes an overview of the products and services Grainger will provide Members, a list of key Member leaders, and specific assignments for the Grainger Executive team.

Conduct national and regional conference calls with Grainger Government Sales Force. Training will be rolled out regionally, with endorsement from Grainger and OMNIA Partners executive leadership, to all Grainger and OMNIA Partner team members. Grainger’s participants include all sales and operations personnel. Execute Co-branded Marketing Plan to educate customers on the benefits of the new Master Agreement through digital marketing and trade publications. Develop and distribute the initial co-branded press release to targeted demographics, profiling the Agreement’s values. Grainger, City of Tucson and OMNIA Partners will identify a targeted list and publications for the press release and other communications. Activate City of Tucson and OMNIA Partners dedicated online portal as a tool to educate customers on the benefits of the contract and tools and resources to assist in the Affiliation process.

Execution for City of Tucson and OMNIA Partners Existing and New Participating and Prospective Members Grainger will leverage its 500+ strong Government sales force to promote and launch the contract through email and face to face meetings with City of Tucson customers. Continue to engage and market to prospective customers to highlight and explain the benefits of the new City of Tucson and OMNIA Partners agreement. Co-brand marketing material created and delivered through social media, Grainger website (www.Grainger.com), and other media channels. Lead regional calls between Grainger and OMNIA Partners to review affiliation progress, new targets and customer satisfaction. Work in coordination with City of Tucson and OMNIA Partners to identify trade shows, conferences or publications to market the new agreement. Activate pricing for affiliated customers within 48 hours of affiliation to new contract.

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Phase II: Identify and Execute Cost Savings Solutions
Goal: Understand individual customer’s goals and initiatives to allow Grainger to leverage the full value of the Tucson/OMNIA agreement. Grainger will continue to leverage its 500+ strong Government Sales force to understand customer goals and initiatives to align resources to implement cost saving and valued add solutions flowing from the contract. Leverage sales tools, resources such as Salesforce (trademark) to ensure Grainger is touching all potential contacts within each customer to explain the benefits of the Master Agreement. Begin conducting Quarterly Business Reviews to review cost savings and refine targets to meet objectives.

Phase III: Continuous Implementation City of Tucson and OMNIA Partners
Goal: Evaluate initial benchmarks and refine based on newly identified opportunities. Maintain program marketing, including participating in OMNIA events, trade shows, conferences and other venues to promote the contract. Facilitate monthly regional calls between Grainger and OMNIA Partners field sales to review affiliations, new targets and opportunities for improvement. Refine the marketing plan between Grainger and OMNIA Partners targeting customers for relevant solutions driving the value outlined in the Master Agreement.

Marketing and Promotion Plan
i. Creation and distribution of a co-branded press release to trade publications
Grainger will work with and support City of Tucson and OMNIA Partners in refining and distributing the new co-branded press release. Grainger, City of Tucson and OMNIA Partners will further identify a targeted list of publications for the press release and other related communications. ii. Announcement, contract details and contact information published on the Supplier’s website within first 90 days
Grainger will publish an announcement to our employees on our dedicated internal corporate website highlighting the features and benefits of the new Master Agreement. (Phase I) Grainger will update the Requirements for National Cooperative Contract

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dedicated OMNIA Partners page on our internal corporate website to assist in the training of our Sales team on the new features and benefits of the Master Agreement.

Design, publication and distribution of co-branded marketing materials within first 90 days
Grainger will work with City of Tucson and OMNIA Partners marketing team to update and profile the new agreement on the dedicated OMNIA Partners landing page within the first 30 days of award. This dedicated landing page will provide customers with the features, benefits, products and services offered through the new Master Agreement. This portal will allow customers an easy access through the affiliation process.

Grainger will collaborate with the OMNIA Partners to continue and enhance a Go-To-Market plan, including multiple marketing channels encompassing collateral materials, e-mail communications and web content promoting awareness of the new program and usage of the new agreement. (Phase I)
iii. Commitment to attendance and participation with OMNIA Partners at national (i.e. NIGP Annual Forum, NPI Conference, etc.), regional (i.e. Regional NIGP Chapter Meetings, Regional Cooperative Summits, etc.) and supplier-specific trade shows, conferences and meetings throughout the term of the Master Agreement
Grainger will exhibit and staff a booth at the NIGP Annual Forum and other national and regional trade shows. Grainger will assist and develop a strategy with City of Tucson/OMNIA Partners marketing efforts at national and regional trade shows.
iv. Commitment to attend, exhibit and participate at the NIGP Annual Forum in an area reserved by OMNIA Partners for partner suppliers.

Booth space will be purchased and staffed by Supplier. In addition, Supplier commits to provide reasonable assistance to the overall promotion and marketing efforts for the NIGP Annual Forum, as directed by OMNIA Partners.

Grainger will attend, exhibit, and participate. Grainger will exhibit and staff a booth at the NIGP Annual Forum. Additionally, Grainger will continue to work with OMNIA Partners to participate in additional trade shows and assist the overall promotion and marketing efforts for then NIGP Annual Forum.

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v. Design and publication of national and regional advertising in trade publications throughout the term of the Master Agreement A new joint advertising plan will be developed in collaboration with City of Tucson and OMNIA Partners and implemented, including the design and publication of national and regional advertising in trade publications as mutually agreed-upon by the parties.
vi. Ongoing marketing and promotion of the Master Agreement throughout its term (case studies, collateral pieces, presentations, promotions, etc.)
Grainger will work in conjunction with OMNIA Partners on marketing and promotional efforts of the Master Agreement. Grainger is committed to working on developing new co-branded material addressing case studies, collateral pieces and presentations. (Phase III) vii. Dedicated OMNIA Partners internet web-based homepage on Supplier’s website with: • OMNIA Partners standard logo; • Copy of original Request for Proposal; • Copy of contract and amendments between Principal Procurement Agency and Supplier; • Summary of Products and pricing; • Marketing Materials • Electronic link to OMNIA Partners’ website including the online registration page; • A dedicated toll-free number and email address for OMNIA Partners
Grainger will continue to house and develop enhancements to the existing OMNIA Public Sector landing page which can be accessed via the following link: www.grainger.com/omnipartnerspublic This landing page features the OMNIA Partners standard logo, a copy of the original Request for Proposal, a copy of the contract amendments between principal procuring agency and Grainger, a summary of products and pricing, marketing material, an electronic link to OMNIA Partner’s online registration page, and a dedicated toll free number and email address for OMNIA Partners.

The landing page will also provide new products, a contract overview and live links to solutions to assist OMNIA and Participating Public Agencies to reduce facilities costs (i.e. Inventory Solutions, Site Audits). (Phase I)
The City of Tucson/OMNIA Partners contract will be highlighted and Requirements for National Cooperative Contract

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marketed. Affiliation information will be provided in the HOW TO PARTICIPATE section of the landing page.

C. Describe how Supplier will transition any existing Public Agency customers’ accounts to the Master Agreement available nationally through OMNIA Partners. Include a list of current cooperative contracts (regional and national) Supplier holds and describe how the Master Agreement will be positioned among the other cooperative agreements.

Upon award, existing Grainger customers that are purchasing products under the existing City of Tucson contract will be approached to transition to the new Master Agreement from the first day it takes effect. New public entity customers seeking to use the City of Tucson and OMNIA Partners Master agreement will execute an affiliation document. Affiliation declaration can be done electronically through:

1. Dedicated OMNIA Partners landing page

2. Grainger.com

3. Hard copy
Grainger will support all customers who choose to access our broad product line through the City of Tucson / OMNIA Partners MRO Supplies contract.

Grainger holds other cooperative contracts. Please see Letter of Clarification.

D. Acknowledge Supplier agrees to provide its logo(s) to OMNIA Partners and agrees to provide permission for reproduction of such logo in marketing communications and promotions. Acknowledge that use of OMNIA Partners logo will require permission for reproduction, as well.

The current reciprocal Trademark License Agreement, allowing permission for reproduction consistent with Grainger’s and OMNIA Partners guidelines, will be continued.

E. Confirm Supplier will be proactive in direct sales of Supplier’s goods and services to Public Agencies nationwide and the timely follow up to leads established by OMNIA Partners. All sales materials are to use the OMNIA Partners logo. At a minimum, the Supplier’s sales initiatives should communicate:

Grainger will educate its Sales Team on the key features and benefits of the City of Tucson and OMNIA Partners contracting process and the benefits of OMNIA Partners membership. Grainger requires that the Public Sector Sales Team members have knowledge of the following:
i. Master Agreement was competitively solicited and publicly awarded by a Principal Procurement Agency
ii. Best government pricing
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Competitive Market pricing – Grainger’s prices for items sold to Buyer will not exceed the price for the same or similar items sold to other government customers for the same of similar quantities of product in a similar product mix, under the same or similar terms and conditions.

Buyer acknowledges, however, that due to the vast number of items sold by Grainger and Grainger’s extensive customer base, as well as the different ways customers structure requests for proposals and bids, Grainger cannot assure any buyer that items sold to other customers for products will not be sold at a better price or discount. Even within the Master Agreement, since Grainger will provide Customized Market Baskets as noted above, OMNIA Partners Participating Agencies will receive different pricing and discounts on products. This is also true for other customers.
iii. No cost to participate
There is no cost to participate in the City of Tucson – OMNIA Partners Master Agreement.
iv. Non-exclusive contract
Grainger confirms understanding of the above statement.

F. Confirm Supplier will train its national sales force on the Master Agreement.

At a minimum, sales training should include:
i. Key features of Master Agreement
ii. Working knowledge of the solicitation process
iii. Awareness of the range of Public Agencies that can utilize the Master Agreement through OMNIA Partners
iv. Knowledge of benefits of the use of cooperative contracts Grainger’s Customer Enablement Managers (CEMs) will educate the sales team on key features and the contract requirements for the City of Tucson and OMNIA Partners Master Agreement. The Sales Team will embrace a working knowledge of the solicitation process, awareness of the range of Public Agencies that can use the City of Tucson and OMNIA Partners Master Agreement and it’s benefits.

A national kick off call will be held by the CEM to develop and present the sales team training plan. Grainger’s national sales force will be trained through local, regional and national webinar sessions where all aspects of the new City of Tucson / OMNIA Partners Master Agreement will be reviewed and discussed. In addition, Grainger will work with OMNIA to target specific markets for inperson kick off meetings.

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challenges. New Grainger team members will be provided background on the Master Agreement during these meetings. (Phase II)
G. Provide the name, title, email and phone number for the person(s), who will be responsible for:
i. Executive Support
ii. Marketing
iii. Sales
iv. Sales Support
v. Financial Reporting
vi. Accounts Payable
vii. Contracts
Ron Price will manage all Grainger resources to support the City of Tucson/OMNIA Partners Master Agreement including marketing, sales, sales support, financial reporting and contracts.

Ron Price
Primary POC
Sr. Government Sales Manager
Email: [email protected]
Phone: 979-224-6794
Grainger’s Government Leadership Team and resources outlined below will support all aspects and requirements for the City of Tucson / OMNIA Master Agreement.

Name Title Email Phone
Executive Support
Ben Nichols VP, Government Sales [email protected] 847 535 1222 Mark Snead Regional Sales VP Government Coops [email protected] 804 332 1924 Kelly Berube Regional Sales VP South [email protected] 281 650 4906 David Joyce Regional Sales VP North [email protected] 610 383 1264 Tim Sweat Regional Sales VP West [email protected] 214 274 2331 Coleen Marraitt Director South Central [email protected] 678 551 4719 Tania Figueroa
Godoy
Director North Tania.Figueroa
[email protected]
917 523 4836
Christopher Bader Director West [email protected] 916 606 8657 Marketing
Raquel West Marketing Program Manager [email protected] 847 535 5133 Sales
Ron Price Sr. Government Sales Manager [email protected] 979 224 6794 Multiple (584) Government Sales Team [email protected] 979 224 6794 Sales Support
Contact Center Government Customer Support [email protected] 800 GRAINGER Financial Reporting
Mark Haubrich Manager, Reporting & Analytics [email protected] 847 559 6352 John Sanecki Sr. Reporting Analyst [email protected] 847 559 6125 Account Payable
AP Team Government Accounts Payable [email protected] 800 GRAINGER Contracts
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H. Describe in detail how Supplier’s national sales force is structured, including contact information for the highest-level executive in charge of the sales team.

Part of Grainger’s National Sales force includes Grainger’s GovernmentDedicated Sales Organization divided into 3 regions – West, South Central and Northeast. We have coverage in all time zones including 24/7 online, phone and email support. Government-dedicated Grainger sellers manage and service the contract through an experienced team of over 560 government sellers, throughout all 50 states, the District of Columbia, US Territories and outlying areas. Grainger provides full geographic coverage to all state, local, and education government Members.

Grainger’s Government- Dedicated Team’s structure is presented below.

Each Government Regional Sales Vice President leads a team of Government District Sales Managers. These District Sales Managers in turn lead a team of highly trained and experienced Account Managers.

Together this Government team engages public sector agencies as how best to meet their MRO needs. Below is the Government Team leadership structure with contact information.

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Beyond the Account Manager, any customer can contact the local Branch Manager and the branch staff for assistance. If a situation arises outside of normal business hours, the City of Tucson, participating Public Agencies and OMNIA Members have access to the Grainger emergency line, 800- GRAINGER. This line is answered live 24/7 and a local branch manager will be contacted to immediately address the emergent need.

Grainger’s Customer Service Representatives are available 24/7 via a toll free number; fax and email in each time zone for the City of Tucson and OMNIA Members.

For Participating Entities with KeepStock® Inventory Management solutions, Grainger Team Members are available during normal business hours at member specific locations to help customers manage their inventory, place orders and provide other assistance as needed.

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I. Explain in detail how the sales teams will work with the OMNIA Partners team to implement, grow and service the national program.

Grainger’s primary Sr. Government Sales Manager Ron Price, will manage the following efforts:

1. Conduct regularly scheduled meetings with City of Tucson and OMNIA Partners team and our account teams to ensure open communication and effective deployment of the strategy and related plans.

2. Facilitate monthly regional calls between Grainger and OMNIA Partners field sales to review affiliations, new targets and opportunities for improvement. Grainger will work with OMNIA to share enhanced programs specifically benefiting public sector customers.

3. Participate, with other Grainger representatives, in mutually agreedupon Business Reviews with City of Tucson and OMNIA Partners Participating Entities to review reports and align objectives.

4. Continue to enhance joint-marketing plan between Grainger and OMNIA Partners to target prospective customers.

5. Continue program marketing and participation in trade shows, conferences and other events to promote the contract.

6. Continue to collaborate and educate OMNIA Partners team members about all Grainger resources, solutions, and capabilities.

7. Engage Grainger Leadership and team members in fulfilling the responsibilities for the Master Agreement.

J. Explain in detail how Supplier will manage the overall national program throughout the term of the Master Agreement, including ongoing coordination of marketing and sales efforts, timely new Participating Public Agency account set- up, timely contract administration, etc.

Grainger will continue to support our successful partnership with one point of contact who will manage the overall national program and all marketing and sales efforts for the term of the Master Agreement. This includes managing any and all resources contributing to the success of our new agreement. Grainger will activate pricing for affiliated customers within 48 hours and pursue all efforts for effective contract administration.

Grainger will continue to collaborate with OMNIA Partners and Requirements for National Cooperative Contract

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Participating Public Agencies on a comprehensive marketing communication plan, including objectives and target goals. The marketing communication plan will promote high awareness and usage of the Master Agreement by Participating Public Agencies in multiple channels such as collateral materials, e-mail communications, participation in trade shows and web content.

K. State the amount of Supplier’s Public Agency sales for the previous fiscal year.

Provide a list of Supplier’s top 10 Public Agency customers, the total purchases for each for the previous fiscal year along with a key contact for each.

Grainger’s Government and Public Agency business in 2018 totaled $1.4 billion. Grainger has contracts with 50 States, numerous local governments, as well as in the Federal government.

The Government sales organization, in place since 2005, allows Grainger to focus on the unique needs of the government customer while gaining insight into, and expertise in, government procurement. Grainger’s Government team members receive annual compliance training to ensure that they know and understand our customers’ requirements and reflect our government sector ethical standards.

Grainger can provide names and addresses of top Government, Healthcare and Education customers upon contract award and permission is received from such customers to release this information, it is proprietary in character, which must be preserved.

L. Describe Supplier’s information systems capabilities and limitations regarding order management through receipt of payment, including description of multiple platforms that may be used for any of these functions.

Customers may choose to order over the Internet through Grainger.com, place an EDI order or order through a procurement solution such as Ariba, SAP, or Oracle.

Grainger.com allows users to find the products they need, compare like items, and purchase products efficiently. Users can access real time availability and track purchase history. This solution is available on a desktop computer and on mobile devices
Advanced Features of Grainger.com provide approval, spend limits, workflow, and reporting features to improve control over spend and enhance contract compliance.

Requirements for National Cooperative Contract

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EXHIBIT A- RESPONSE FOR NATIONAL COOPERATIVE CONTRACT
Grainger Mobile App for iPhone and Android devices optimized for use on any smartphone. End-users have access to
Grainger.com no matter the location: job site, truck, plant floor, and garage or maintenance shop. Using the mobile website or app, employees can log into their account, view pricing, confirm local product availability, approve pending orders, and check out – with the product ready for pickup at a Grainger branch or shipped directly to their office or job site.
eProcurement offers ability to integrate Grainger’s General Catalog and buying process with customers’ purchasing and ERP systems. Grainger connects to customers through electronic marketplaces, exchanges or enterprise purchasing software systems using universal technology standards such as EDI and cXML. Grainger also offers a shopping solution comprised of Grainger specific data deployed behind the customer's firewall.

Grainger.com: The benefits Grainger.com provides include:

Access to over 1.7 million
products for each of your USA
sites
Your specific Grainger
Agreement pricing
Ordering 24 hours per
Up to date pricing
Item Comparison
Product Availability
Easy and Secure Ordering
Order Status
Order Confirmation and
Shipment Notification Emails
Order History
Click to Call/Chat
Budgeting per user
Auto Reorder
Product Reviews and Ask &
Answer
eQuotes Product technical support
Product search capabilities and
Matchmaker selection
guidelines Grainger branch locator
Supplier Diversity Products
Custom Product Center
Global Safety Data Sheets
(GSDS) and Catalog requests Multiple users per customer account
Enhanced Features: Grainger.com offers enhanced features for greater purchasing control and a customized experience. Customized spend management and order visibility functionality helps customers manage expenses more efficiently allowing particular order approval workflows and spend limits per user.

Grainger’s SAP Enterprise Resource Planning (ERP) platform provides customer driven requirements, assisting internal oversight and supervision. Reporting and compliance structures are described below:

Workflow Management Controls: Customers can control and manage workflow and spend management when registered and logged into Grainger.com. Grainger’s order management system allows greater purchasing control and visibility through customized spend management authorizations. Workflow controls are administered by the individual Purchasing Entity. Grainger works during the implementation phase to determine the best way to create the user ids, approvers and workflow that meet your needs including:

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Establish an approval process for orders that exceed
Member-specified dollar limits
Set a budget for individual users on a per week, month or year and then track their spend with reporting
Designate a specific users as default approvals
Apply spend limits & default approvers across multiple
users or groups of users
Add notes to the order as it is sent for approval
Modify delivery and payment information on orders
submitted for approval
Add, remove or change item quantities on orders
submitted for approval
Apply a payment method from your profile to a pending
order
Set order approval rules based on Market Basket items
Administrators can
assign spend limits
per individual users
with Grainger’s
Order Management
Budgeting Feature.

Requirements for National Cooperative Contract

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OMNIA PARTNERS EXHIBITS

EXHIBIT A- RESPONSE FOR NATIONAL COOPERATIVE CONTRACT
System Administrators have access to reporting from the OMS Dashboard and from the Order History page: Actual spend per employee, number of employees on spend limit per time, and total spend limit for the time period can be viewed.

Other enhanced features include:
o Custom Home Page and landing pages: Grainger can customize the user experience by enabling customer specific content on the home page of Grainger.com. Grainger can set pages as the default landing page.
o Personal & Shared Lists: Grainger.com offers customers opportunity to create personalized lists of frequently purchased items and share with others on the account for simple repeat ordering. o Reporting (Order History Download): Detailed order history information such as Order, Shipping, Payment, Product,
Price/Quantity, Account Defaults is readily accessible.

Work Order Integration: Grainger.com can integrate Computerized Maintenance Management Systems (CMMS)/ Work Order systems with the purchasing process for reconciliation of purchases to work orders. This integration aligns work order data to product orders and packing slips for streamlined receiving and assigns product cost to the work order for a full view of project costs.

Integrations in several CMMS/work order systems allow users to click out to a Grainger site for shopping. Other integrations enable flat file Requirements for National Cooperative Contract

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EXHIBIT A- RESPONSE FOR NATIONAL COOPERATIVE CONTRACT
transfers to automate reconciliation of work orders and purchases.

Grainger’s eCommerce Solutions Managers will assess current work order and purchasing processes to streamline the process.

Mobile Apps: The Grainger
mobile app includes many
capabilities of Grainger.com
and several unique features for
a mobile workforce. Customers
can use the Grainger app to
find product, view and share
product details, purchase
product, approve requisitions,
check order status and history,
chat with an agent for help and much more. Grainger has apps for iphone, iPad and Android devices and a mobile optimized web page.

In addition to the advanced search features of Grainger.com, the Grainger mobile app includes barcode scanning, item number scanning, voice search and location based lists to streamline purchasing of commonly used items. Users can establish KeepStock CMI programs and scan KS barcodes.
eProcurement solutions automate the purchase and invoicing of MRO purchases, eliminating many manual steps involved in processing transactions, and increasing data accuracy. With eProcurement, agencies control spend more effectively, increase the spend being managed, reduce purchasing agent overhead and improve requisition-to-order cost and cycle time. Grainger offers the following eProcurement solutions and services:

Electronic marketplaces: Grainger connects to customers through electronic marketplaces, exchanges, or enterprise purchasing software systems using universal technology standards, such as cXML. Customers can “Punch-Out” to Grainger’s online catalog, create a requisition and return the shopping cart back to the marketplace for review and approval.

Direct connections to customers’ Enterprise Resource Planning (ERP) systems: Grainger offers ability to integrate its General Catalog and buying process with customers’ purchasing and ERP systems. Customers seeking to “Punch-Out” directly from their ERP can access Grainger’s online catalog and return the shopping cart back to their purchasing system to manage the order workflow.

Grainger can provide Oracle R12. A scoping call with the Grainger e-business integration team can determine specific need Requirements for National Cooperative Contract

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OMNIA PARTNERS EXHIBITS

EXHIBIT A- RESPONSE FOR NATIONAL COOPERATIVE CONTRACT
and customization. Our experience with numerous customer platforms provides end-to-end integration capability to drive streamlined processes to achieve cost savings through
productivity enhancements and reducing direct ordering cost.

Some of Grainger’s supported ERP and Supply
Chain/Procurement Networks include:

Supported eProcurement Transactions: Grainger supports
custom non-standard transactions on a per request basis, in addition to the following standard transaction sets:

Invoice - 810 ANSIx12, cXML , xCBL
Payment (CTX Format ONLY) - 820 ANSIx12
Remittance Advice - 824 ANSIx12
Purchase Order - 850 ANSIx12, cXML, xCBL
Purchase Order Acknowledgement - 855 ANSIx12,
cXML, xCBL
Ship/Bill Notice - 856 ANSIx12
Functional Acknowledgement - 997 ANSIx12
M. Does the Supplier propose to guarantee sales? If so, provide the Contract Sales (as defined in Section 10 of the National Intergovernmental Purchasing Alliance Company Administration Agreement) that Supplier will guarantee each year under the Master Agreement for the initial three years of the Master Agreement (“Guaranteed Contract Sales”).
$ .00 in year
one
$ .00 in year
two
$ .00 in year
three
To the extent Supplier guarantees minimum Contract Sales, the administration fee shall be calculated based on the greater of the actual Contract Sales and the Guaranteed Contract Sales.

Please see Letter of Clarification.

N. Even though it is anticipated many Public Agencies will be able to utilize the Master Agreement without further formal solicitation, there may be circumstances where Public Agencies will issue their own solicitations. The following options are available when responding to a solicitation for Products covered under the Master Agreement.

Requirements for National Cooperative Contract

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OMNIA PARTNERS EXHIBITS

EXHIBIT A- RESPONSE FOR NATIONAL COOPERATIVE CONTRACT
i. Respond with Master Agreement pricing (Contract Sales reported to OMNIA Partners).
ii. If competitive conditions require pricing lower than the standard Master Agreement not-to-exceed pricing,
Supplier may respond with lower pricing through the
Master Agreement. If Supplier is awarded the contract,
the sales are reported as Contract Sales to OMNIA
Partners under the Master Agreement.
iii. Respond with pricing higher than Master Agreement
only in the unlikely event that the Public Agency refuses to utilize Master Agreement (Contract Sales are not
reported to OMNIA Partners).
iv. If alternative or multiple proposals are permitted, respond with pricing higher than Master Agreement, and include
Master Agreement as the alternate or additional proposal.

Please see Letter of Clarification.

Detail Supplier’s strategies under these options when responding to a solicitation.

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 45 Related Services
Exhibit B
TH
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Requirements for National Cooperative Contract

Page 11 of 44 ends

NOW, THEREFORE, in consideration of the payments to be made hereunder and the mutual covenants contained in this Agreement, OMNIA Partners and Supplier hereby agree as follows:

DEFINITIONS

1. Capitalized terms used in this Agreement and not otherwise defined herein shall have the meanings given to them in the Master Agreement.

TERMS AND CONDITIONS

2. The Master Agreement and the terms and conditions contained therein shall apply to this Agreement except as expressly changed or modified by this Agreement. Supplier acknowledges and agrees that the covenants and agreements of Supplier set forth in the solicitation and Supplier’s response thereto resulting in the Master Agreement are incorporated herein and are an integral part hereof.

3. OMNIA Partners shall be afforded all of the rights, privileges and indemnifications afforded to Principal Procurement Agency by or from Supplier under the Master Agreement, and such rights, privileges and indemnifications shall accrue and apply with equal effect to OMNIA Partners, its agents, employees, directors, and representatives under this Agreement including, but not limited to, Supplier’s obligation to obtain appropriate insurance.

4. OMNIA Partners shall perform all of its duties, responsibilities and obligations as contract administrator of the Master Agreement on behalf of Principal Procurement Agency as set forth herein, and Supplier hereby acknowledges and agrees that all duties, responsibilities and obligations will be undertaken by OMNIA Partners solely in its capacity as the contract administrator under the Master Agreement.

5. With respect to any purchases by Principal Procurement Agency or any Participating Public Agency pursuant to the Master Agreement, OMNIA Partners shall not be: (i) construed as a dealer, re-marketer, representative, partner or agent of any type of the Supplier, Principal Procurement Agency or any Participating Public Agency; (ii) obligated, liable or responsible for any order for Product made by Principal Procurement Agency or any Participating Public Agency or any employee thereof under the Master Agreement or for any payment required to be made with respect to such order for Product; and (iii) obligated, liable or responsible for any failure by Principal Procurement Agency or any Participating Public Agency to comply with procedures or requirements of applicable law or the Master Agreement or to obtain the due authorization and approval necessary to purchase under the Master Agreement. OMNIA Partners makes no representation or guaranty with respect to any minimum purchases by Principal Procurement Agency or any Participating Public Agency or any employee thereof under this Agreement or the Master Agreement.

6. OMNIA Partners shall not be responsible for Supplier’s performance under the Master Agreement, and Supplier shall hold OMNIA Partners harmless from any liability that may arise from the acts or omissions of Supplier in connection with the Master Agreement.

7. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, OMNIA

PARTNERS EXPRESSLY DISCLAIMS ALL EXPRESS OR IMPLIED REPRESENTATIONS Requirements for National Cooperative Contract

Page 12 of 44 ends

AND WARRANTIES REGARDING OMNIA PARTNERS’ PERFORMANCE AS A CONTRACT ADMINISTRATOR OF THE MASTER AGREEMENT. OMNIA PARTNERS SHALL NOT BE

LIABLE IN ANY WAY FOR ANY SPECIAL, INCIDENTAL, INDIRECT, CONSEQUENTIAL,

EXEMPLARY, PUNITIVE, OR RELIANCE DAMAGES, EVEN IF OMNIA PARTNERS IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TERM OF AGREEMENT; TERMINATION

8. This Agreement shall be in effect so long as the Master Agreement remains in effect, provided, however, that the provisions of Sections 3 – 8 and 12 – 23, hereof and the indemnifications afforded by the Supplier to OMNIA Partners in the Master Agreement, to the extent such provisions survive any expiration or termination of the Master Agreement, shall survive the expiration or termination of this Agreement.

9. Supplier’s failure to maintain its covenants and commitments contained in this Agreement or any action of the Supplier which gives rise to a right by Principal Procurement Agency to terminate the Master Agreement shall constitute a material breach of this Agreement. If such breach is not cured within thirty (30) days of written notice to Supplier, in addition to any and all remedies available at law or equity, OMNIA Partners shall have the right to terminate this Agreement, at OMNIA Partners’ sole discretion. Notwithstanding anything contained herein to the contrary, this Agreement shall terminate on the date of the termination or expiration of the Master Agreement.

NATIONAL PROMOTION

10. OMNIA Partners and Supplier shall publicize and promote the availability of the Master Agreement’s products and services to Public Agencies and such agencies’ employees.

Supplier shall require each Public Agency to register its participation in the OMNIA Partners program by either registering on the OMNIA Partners website (www.omniapartners.com/publicsector), or executing a Master Intergovernmental Cooperative Purchasing Agreement prior to processing the Participating Public Agency’s first sales order. Upon request, Supplier shall make available to interested Public Agencies a copy of the Master Agreement and such price lists or quotes as may be necessary for such Public Agencies to evaluate potential purchases.

11. Supplier shall provide such marketing and administrative support as set forth in the solicitation resulting in the Master Agreement, including assisting in development of marketing materials as reasonably requested by Principal Procurement Agency and OMNIA Partners. Supplier shall be responsible for obtaining permission or license of use and payment of any license fees for all content and images Supplier provides to OMNIA Partners or posts on the OMNIA Partners website. Supplier shall indemnify, defend and hold harmless OMNIA Partners for use of all such content and images including copyright infringement claims. Supplier and OMNIA Partners each hereby grant to the other party a limited, revocable, non-transferable, non-sublicensable right to use such party’s logo (each, the “Logo”) solely for use in marketing the Master Agreement. Each party shall provide the other party with the standard terms of use of such party’s Logo, and such party shall comply with such terms in all material respects. Both parties shall obtain approval from the other party prior to use of such party’s Logo. Notwithstanding the foregoing, the parties understand and agree that except as provided herein neither party shall have any right, title or Requirements for National Cooperative Contract

Page 13 of 44 ends

interest in the other party’s Logo. Upon termination of this Agreement, each party shall immediately cease use of the other party’s Logo.

ADMINISTRATIVE FEE, REPORTING & PAYMENT

12. An “Administrative Fee” shall be defined and due to OMNIA Partners from Supplier in the amount of __ percent (__%) (“Administrative Fee Percentage”) multiplied by the total purchase amount paid to Supplier, less refunds, credits on returns, rebates and discounts, for the sale of products and/or services to Principal Procurement Agency and Participating Public Agencies pursuant to the Master Agreement (as amended from time to time and including any renewal thereof) (“Contract Sales”). From time to time the parties may mutually agree in writing to a lower Administrative Fee Percentage for a specifically identified Participating Public Agency’s Contract Sales.

13. Supplier shall provide OMNIA Partners with an electronic accounting report monthly, in the format prescribed by OMNIA Partners, summarizing all Contract Sales for each calendar month. The Contract Sales reporting format is provided as Exhibit C (“Contract Sales Report”), attached hereto and incorporated herein by reference. Contract Sales Reports for each calendar month shall be provided by Supplier to OMNIA Partners by the 10th day of the following month. Failure to provide a Contract Sales Report within the time and manner specified herein shall constitute a material breach of this Agreement and if not cured within thirty (30) days of written notice to Supplier shall be deemed a cause for termination of the Master Agreement, at Principal Procurement Agency’s sole discretion, and/or this Agreement, at OMNIA Partners’ sole discretion.

14. Administrative Fee payments are to be paid by Supplier to OMNIA Partners at the frequency and on the due date stated in Section 13, above, for Supplier’s submission of corresponding Contract Sales Reports. Administrative Fee payments are to be made via Automated Clearing House (ACH) to the OMNIA Partners designated financial institution identified in Exhibit D. Failure to provide a payment of the Administrative Fee within the time and manner specified herein shall constitute a material breach of this Agreement and if not cured within thirty (30) days of written notice to Supplier shall be deemed a cause for termination of the Master Agreement, at Principal Procurement Agency’s sole discretion, and/or this Agreement, at OMNIA Partners’ sole discretion. All Administrative Fees not paid when due shall bear interest at a rate equal to the lesser of one and one-half percent (1 1/2%) per month or the maximum rate permitted by law until paid in full.

15. Supplier shall maintain an accounting of all purchases made by Participating Public Agencies under the Master Agreement. OMNIA Partners, or its designee, in OMNIA Partners’ sole discretion, reserves the right to compare Participating Public Agency records with Contract Sales Reports submitted by Supplier for a period of four (4) years from the date OMNIA Partners receives such report. In addition, OMNIA Partners may engage a third party to conduct an independent audit of Supplier’s monthly reports. In the event of such an audit, Supplier shall provide all materials reasonably requested relating to such audit by OMNIA Partners at the location designated by OMNIA Partners. In the event an underreporting of Contract Sales and a resulting underpayment of Administrative Fees is revealed, OMNIA Partners will notify the Supplier in writing. Supplier will have thirty (30) days from the date of such notice to resolve the discrepancy to OMNIA Partners’ reasonable satisfaction, including payment of any Administrative Fees due and owing, together with interest thereon in accordance with Section 13, and reimbursement of OMNIA Partners’ costs and expenses related to such audit.

Requirements for National Cooperative Contract

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GENERAL PROVISIONS

16. This Agreement, the Master Agreement and the exhibits referenced herein supersede any and all other agreements, either oral or in writing, between the parties hereto with respect to the subject matter hereto and no other agreement, statement, or promise relating to the subject matter of this Agreement which is not contained or incorporated herein shall be valid or binding. In the event of any conflict between the provisions of this Agreement and the Master Agreement, as between OMNIA Partners and Supplier, the provisions of this Agreement shall prevail.

17. If any action at law or in equity is brought to enforce or interpret the provisions of this Agreement or to recover any Administrative Fee and accrued interest, the prevailing party shall be entitled to reasonable attorney’s fees and costs in addition to any other relief to which it may be entitled.

18. This Agreement and OMNIA Partners’ rights and obligations hereunder may be assigned at OMNIA Partners’ sole discretion to an affiliate of OMNIA Partners, any purchaser of any or all or substantially all of the assets of OMNIA Partners, or the successor entity as a result of a merger, reorganization, consolidation, conversion or change of control, whether by operation of law or otherwise. Supplier may not assign its obligations hereunder without the prior written consent of OMNIA Partners.

19. All written communications given hereunder shall be delivered by first-class mail, postage prepaid, or overnight delivery on receipt to the addresses as set forth below.

A. OMNIA Partners:

OMNIA Partners
Attn: President
840 Crescent Centre Drive
Suite 600
Franklin, TN 37067
B. Supplier:
[____________________]
[____________________]
[____________________]
[____________________]

20. If any provision of this Agreement shall be deemed to be, or shall in fact be, illegal, inoperative or unenforceable, the same shall not affect any other provision or provisions herein contained or render the same invalid, inoperative or unenforceable to any extent whatever, and this Agreement will be construed by limiting or invalidating such provision to the minimum extent necessary to make such provision valid, legal and enforceable.

21. This Agreement may not be amended, changed, modified, or altered without the prior written consent of the parties hereto, and no provision of this Agreement may be discharged or waived, except by a writing signed by the parties. A waiver of any particular provision will not be Requirements for National Cooperative Contract

Page 15 of 44 ends

deemed a waiver of any other provision, nor will a waiver given on one occasion be deemed to apply to any other occasion.

22. This Agreement shall inure to the benefit of and shall be binding upon OMNIA Partners, the Supplier and any respective successor and assign thereto; subject, however, to the limitations contained herein.

23. This Agreement will be construed under and governed by the laws of the State of Delaware, excluding its conflicts of law provisions and any action arising out of or related to this Agreement shall be commenced solely and exclusively in the state or federal courts in Williamson County Tennessee.

24. This Agreement may be executed in counterparts, each of which is an original but all of which, together, shall constitute but one and the same instrument. The exchange of copies of this Agreement and of signature pages by facsimile, or by .pdf or similar electronic transmission, will constitute effective execution and delivery of this Agreement as to the parties and may be used in lieu of the original Agreement for all purposes. Signatures of the parties transmitted by facsimile, or by .pdf or similar electronic transmission, will be deemed to be their original signatures for any purpose whatsoever.
[INSERT SUPPLIER ENTITY NAME] NATIONAL INTERGOVERNMENTAL

PURCHASING ALLIANCE COMPANY
d/b/a OMNIA Partners Public Sector
Signature Signature
Sarah Vavra
Name Name
Sr. Vice President, Public Sector Contracting
Title Title
Date Date

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

2. Product

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

2. Product
a. Provide a detailed written response illustrating how the products offered will meet the requirements of this solicitation. Offerors shall provide the proposed product lines that will meet the Product Requirements of this solicitation. Offerors shall identify and describe their MRO categories. For each proposed category, describe in detail and provide at a minimum the following types of information:

1. Identification and description of product categories offered Grainger offers the broadest product breadth in the industry, with over

1.7 million products covering more than 32 MRO categories.

Grainger’s strategy is to distribute the most comprehensive line of MRO products and service categories and anything related to small, medium and large commercial, government and institutional customers. Critical to our approach is an offering of scale and breadth encompassing each segment noted below. We compete directly and emphatically with specialized distributors and manufacturers across the MRO market. We use a range of specialty suppliers for our sourcing offer including local and national product vendors. We continually evaluate products and services to remain relevant to our customers. We add products and suppliers on a daily basis. During the past 18 months we added more than 300,000 products in top The following chart categories such as safety, hardware, electrical, and cleaning. displays the
number of SKUs in
each of the
categories outlined
in the Scope of the
Request for
Proposal with the
additional
categories we are
offering

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

2. Identification and description of sub categories
Based on Grainger’s category hierarchy and subcategory description, presented below are the subcategories for each required category listed in the RFP. Subcategories listed are representative and not all inclusive of available subcategories under each category. a. Motors & Power Transmission: General, Definite Purpose and HVAC motors, gear motors, bearings, V-belts and accessories.

DC Motors
Definite Purpose AC Motors
General Purpose AC Motors
HVAC Motors
Motor Supplies
Pump Motors
Replacement Parts
Speed Controls, Encoders and
Soft Starts
Bearings
Brakes and Clutches
Bushings
Chain and Tools
Gearing
Gearmotors
Linear Motion
Power Transmission Belts
Replacement Parts
Shaft Couplings, Collars, and
Universal Joints
Sheaves and Pulleys
Speed Reducers
Sprockets
Tensioners and Tighteners
Vibrators
b. Electrical Supplies: Distribution, controls, wire, cable, voice & data and supplies.

Conduit
Conduit Fittings
Conduit Mounting
Counters and Hour Meters
Data and Communication
Distribution
Electrical Boxes
Enclosures
Encoders
Extension Cords and Outlet
Strips
Fuses
Ground Fault Protection
Plugs and Receptacles
Power Supplies
Programmable Logic Controllers
(PLC)
Push Buttons
Raceways
Relays
Replacement Parts
Safety Switches
Solar Panels and Accessories
Solenoids
Starters and Contactors
Strain Relief
Switches
Temperature Controls
Terminal Blocks
Timers
Transformers
Voltage Regulation
Wire and Cable
Wire Connectors
Wire Management
Wireways
c. Lighting: Lamps, ballasts, fixtures, task lighting, flashlights and batteries.

Ballasts
Bulb and Lamp Recycling
Emergency Lighting and Exit
Lamps
LED Rope and String Lights
Lighting Controls and Control

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 51 Related Services
Signs
Flashlights
Hand and Portable Lamps
Indoor Fixtures
Indoor HID Fixtures
Indoor LED Light Fixtures
Job Site Lighting
Systems
Outdoor Area Fixtures
Outdoor LED Light Fixtures
Replacement Parts
Task Lights
Track and Recessed Lighting
Fixtures
Batteries
d. Tools: Hand, power, outdoor and automotive tools and tool storage
Benders
Carpet Tool Kits
Clamps
Communications Tools
Crimping Tools
Cutting Tools
Drywall and Plastering Tools
Electrical Tools
Files
Hammers and Striking Tools
Hand Saws and Sawhorses
Hand Tool Kits
Impact Sockets and Bits
Inspection and Retrieving Tools
Marking Tools
Masonry, Concrete and Tile
Tools
Measuring and Layout Tools
Pliers
Plumbing Equipment
Plumbing Tools
Prying Tools
Pullers and Separators
Punches, Chisels, and Hand
Drills
Cordless Tools
Demolition Tools and Equipment
Drain Cleaning Equipment
Drilling Accessories
Fastening Tools and Accessories
Finishing Tools
Heat Guns
Masonry
Pipe Threading and Grooving
Equipment
Power Drills
Power Saws and Accessories
Power Shears
Replacement Parts
Routers
Tool Storage
Replacement Parts
Screwdrivers and Nut Drivers
Sockets and Bits
Specialty Safety Tools
Staplers, Tackers, and
Accessories
Tool Storage and Transfer Tanks
Vises
Wrenches
e. Measuring Tools & Test Instruments: Calipers, gauges, inspection, micrometers and multimeters
Air Movement
Asphalt Testing
Automotive Testing
Combustion Testing
Concrete Testing
Data Recording
Electrical Power Testing
Electronic/Bench Testing
Indoor Air Quality
Nonelectrical Properties Testing
Pavement Quality
Pressure and Vacuum Measuring
Process Monitoring
Replacement Parts
Temperature and Humidity
Measuring
f. Pneumatic: Pneumatic tools and system components, air compressors and hydraulics.

Air Compressor Accessories Pneumatic Hoses

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 52 Related Services
Air Compressors and Vacuum
Pumps
Compressed Air Treatment
Distribution Equipment
Hose and Cable Reels
Hose Clamps
Pneumatic Motors
Pneumatic System Components
Pneumatic Tools
Pneumatic Tube Fittings
Pneumatic Valves
Replacement Parts
g. Machine & Cutting Tools: Drill bits, taps, dies, blades, counterbores, countersinks and abrasives.

Cutting Tool Blanks
Drilling and Holemaking
Drilling Tools
Finishing Supplies
Indexable Inserts
Indexable Tools
Lathe Tool Posts and Tool
Holders
Machine Tool Accessories
Machinery
Machining Supplies
Metalworking Fluids
Milling
Precision Measuring Tools
Replacement Parts
Shop Supplies
Threading
Tool Holders and Accessories
Turning Tools
Abrasive Blasting
Abrasive Brushes and Wheel Kits
Abrasive Dressing Products
Abrasive Rolls and Kits
Abrasive Sharpening Stones
Cut-Off and Grinding Wheels
Deburring Tools
Flap Wheels
Mounted Points and Kits
Polishing
Replacement Parts
Sanding Belts and Kits
Sanding Discs and Kits
Sanding Hand Pads and Sponges
Sandpaper and Kits
Specialty Abrasives and Kits
Surface Conditioning Wheels
Tumblers and Media
h. Material Handling, Storage & Packing: Ladders, hoists, shelving, storage, furniture, packaging, casters, cart, trucks and drums.

Bags and Bag Accessories
Below-the-Hook Lifting
Accessories
Bicycles and Scooters
Cabinets
Cargo Control
Carton Staplers and Case
Sealers
Cartons and Mailers
Casters and Wheels
Chain and Chain Accessories
Conveyors
Cranes and Festoon Equipment
Dock Equipment
Dollies and Movers
Drums and Drum Handling
Equipment
Forklifts and Forklift Attachments
Furniture
Office Furniture
Organization and Storage
Outdoor Furniture
Indoor Furnishings
Library and School Furniture
Beds, Cribs and Mattresses
Lifting Equipment
Lifting Hardware
Lifting Magnets and Suction Cup
Lifters
Lockers
Mobile Utility and Tool Carts
Mounts and Vibration Control
Moving and Storage Bags
Office and Medical Carts
Packaging Tape Dispensers and
Equipment

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 53 Related Services
Hand Trucks
Heat Activated Shrink Wrap and
Equipment
Hoists and Trolleys
Hoppers and Cube Trucks
Ladders, Platforms and
Scaffolding
Replacement Parts
Retail Carts and Trucks
Rigging and Lifting Slings
Stretch Wrap and Stretch Wrap
Equipment
Structural Framing Systems
Structures and Sheds
Utility Carts
Winches
Wire Rope and Fittings
Pallet Jacks and Pallet Moving
Equipment
Protective Packaging and
Accessories
Ropes and Rope Supply
Scales and Scale Accessories
Shelving and Storage Racks
Shipping Labels and Accessories
Shipping Supplies
Shop Furniture
Stock Picking and Putaway Carts
Storage Bins and Containers
Storage Carts and Transport
Trucks
Strapping and Strapping
Equipment
Workbenches and Accessories
i. Welding: Welding equipment and supplies
Arc Cutting and Gouging
Filler Metals
Fume Extractors and
Accessories
Gas Welding Equipment and
Accessories
MIG Welding and Accessories
Multiprocess And Engine Driven
Welders And Accessories
Plasma Cutting And Accessories
Replacement Parts
Soldering
Spot Welding And Accessories
Stud Welding And Accessories
Submerged Arc Welding
Thermoplastic Welding
TIG Welding And Accessories
Weld Cleaning
Welding Cables Grounds And
Accessories
Welding Chemicals
Welding Ovens and Accessories
Welding Safety Equipment
Welding Supplies
Welding Tables and Accessories
Stick Welding And Accessories
j. Fasteners & Adhesives: Nuts, bolts, washers, screws, hooks, flat stock, raw materials (metal, rubber, plastic), glue and cement.

Anchors
Bolts
Hardware
Hooks
Key Stock
Lanyards
Manuals
Measuring Equipment
Nails
Nuts
Pins
Retaining Rings
Rivets
Rods and Studs
Socket Screws and Set Screws
Spacers and Standoffs
Staples
Thread Insert
Washers
Adhesives and Glues
Caulks, Sealants, and Fillers
Concrete, Asphalt and Masonry
Dispensing Guns
Putties
Replacement Parts
Tapes
Threadlockers and Gasket
Sealants

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 54 Related Services
Screws
k. Lubricants, Sealants & Paint: Grease, oil, penetrates sealants, caulk and paint.

Automotive Paints and Coatings
Brushes, Rollers, and Trays
Exterior Paints and Stains
Interior Paints and Stains
Paint and Wallpaper Tools
Paint Booths and Accessories
Paint Mixers, Shakers, and
Accessories
Paint Sprayers and Accessories
Replacement Parts
Specialty Paints, Coatings, and
Additives
Spray Paints and Primers
Surface Protection and Dust
Barriers
l. Safety & Security Supplies: Spill containment, storage, fire protection, person protective equipment, instrumentation, signs, labels, tags and security
Arc Flash Protection
Asbestos Abatement
Confined Space Equipment
Disposable and Chemical
Resistant Clothing
Emergency and Exam Room
Supplies
Emergency Eye Wash and
Shower Equipment
EMT and Rescue Supplies
Ergonomics
Exam Room Furnishings
Eye Protection and Accessories
Face Protection
Fall Protection
Fire Fighting Clothing and
Accessories
Fire Protection
First Aid and Wound Care
Flame Resistant and Arc Flash
Clothing
Footwear and Footwear
Accessories
Gas Detection
Gloves and Hand Protection
Head Protection
Hearing Protection
Identification Products
IV Supplies
Lockout Tagout
Matting
Medical Diagnostics and
Monitoring Equipment
Access Barriers and Crowd
Control
Detectors, Scanners, and
Accessories
Doors and Windows
Key Control & Identification
Mailboxes
Padlocks
Police and EMT Uniforms
Replacement Parts
Safes
Security Alarms and Warnings
Security Management and Law
Enforcement
Self Defense
Specialty Locks
Two Way Radios and
Accessories
Video Surveillance
Portable Coolers and Beverages
Rainwear
Rehabilitation and Durable
Medical Equipment
Replacement Parts
Respiratory
Safety Alarms and Warnings
Safety Storage
Signs
Spill Control Supplies
Traffic Safety
Training
Water Safety
Workwear
Medical Oxygen Delivery and

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 55 Related Services
Equipment
m. Cleaning Equipment & Supplies: Chemicals, equipment, restroom, paper, waste containers, cleaning.

Brooms, Brushes, and Dust
Pans
Cleaning Chemicals
Cleaning Equipment and
Vacuum Cleaners
Dust Mops, Dusters, and
Cleaning Pads
Floor Care
Furniture Care
Janitorial Carts and Supply
Holders
Odor Control
Paper Products and Dispensers
Personal Care Products
Rags and Wipes
Receptacles and Containers
Recycling Equipment
Replacement Parts
Restroom Equipment
Trash Bags
Wet Mops, Squeegees, and
Buckets
n. HVAC Supplies: Controls, heaters, air conditioning, air treatment, fans, ventilators and blowers
A/C Refrigeration and
Accessories
Air Conditioners and
Accessories
Air Filters
Air Treatment
Central Equipment
Cooling Fans and Air Circulators
Duct Fans and Accessories
Ductwork, Venting, Fittings and
Caps
Electric Heaters and Accessories
Electric Process Heaters and
Accessories
Exhaust Fans
Fan Blades and Propellers
Gas Heaters and Accessories
Hot Water Heating and Supplies
HVAC Controls and Thermostats
HVAC Test Instruments
Industrial Blowers and
Accessories
Oil and Kerosene Heaters and
Accessories
Oil Burners and Accessories
Refrigeration Test Equipment
Replacement Parts
Roof Ventilators
Roofing Repair Supplies
Shutters, Dampers, and Louvers
Specialty Fans and Accessories
Specialty Heaters
Tubeaxial Fans and Accessories
Ventilation Equipment and
Supplies
o. Pumps & Plumbing: Submersible, centrifugal, water system and positive displacement pumps, pipe, valves, fittings, heaters, coolers, filtration and faucets.

Bathroom Hardware
Buriable Gas
Ceiling Tiles and Accessories
Check Valves and Backflow
Preventers
Drains
Faucets
Filtration
Fixtures
Aeration
Centrifugal Pumps
Chemical Pumps
Circulating Pumps
Condensate Pumps
Coolant Pumps
DEF Pumps and Pump Systems
Diaphragm Pumps
Drum and Barrel Pumps

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 56 Related Services
Float Valves and Accessories
Flow Control Valves
Flush Valves
Garbage Disposals and
Accessories
Gas and Water Line Connectors
Gaskets
Hose Bibs and Hydrants
Hoses
Insulation
Liquid Level Gauges and Sight
Indicators
Pipe and Test Plugs
Pipe and Tubing
Pipe Fittings and Couplings
Pond Aeration
Pressure and Temperature
Control Valves
Replacement Parts
Rotary, Swivel and Expansion
Joints
Shut-Off Valves
Sinks and Wash Fountains
Solenoid Valves and Coils
Strainers
Toilets/Urinals
Tube Fittings
Electronics Cooling
Engine Driven Pumps
Filtration
Flexible Impeller Pumps
Fuel and Oil Transfer Pumps
Machine Tool and Parts Washer
Pumps
Marine and RV Pumps
Piston/Progressive Cavity/Roller
Spray
Pond Accessories
Pool and Spa Pumps
Pump Accessories
Pump Controls
Replacement Parts
Rotary Pumps
Sump, Effluent and Sewage
Pumps
Test Pumps
Well Pumps
Tubs and Showers
Valve Actuators, Enclosures, and
Accessories
Waste Water Hangers
Water Coolers, Dispensers and
Fountains
Water Heaters
Water Treatment
p. Emergency Preparedness: Sandbags, first-aid supplies, disaster recovery products etc.

Sandbags
First-aid Supplies
Disaster Recovery Products
Incident Command and Triage
Supplies
Field Desks
Earthquake Safety Devices
Off-Grid Energy Equipment and
Accessories
Decontamination Shower
Rinsing Wands and Shower
Heads
Whistles
Emergency Water and Food
Rations
Emergency Lightstick Stations
Decontamination Shower Supply
Hoses
Emergency Lightstick Station
Accessories
Decontamination Shower Decks
and Elevation Grids
Decontamination Shower Water
Collection
Decontamination Showers
Emergency Response Cots and
Beds
Other Emergency Preparedness Products can be found throughout Grainger’s General Catalog.

Communities across the US experience severe disasters. Grainger recognizes that Emergency Preparedness products, services and solutions are of extreme value. Grainger provides a broad and robust emergency response products and services that are available when needed. A summary is presented in the Value Add section.

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 57 Related Services
q. Other Categories Offered by Grainger
i. Sourcing: Grainger’s Sourcing Team procures facilities maintenance products and services beyond the Grainger
catalog. With access to more than 5 million products and more than 16,000 national and local suppliers, the team provides a total solution for ALL 32 MRO categories and associated sub-categories to acquire infrequent and low demand items. Grainger has business relationships with
manufacturers critical to Member operations.
ii. Fleet and Vehicle Maintenance
Auto Body Tools
Automotive Chemicals
Automotive
Cleaning/Appearance
Automotive Diagnostics and
Inspection
Automotive Electrical
Automotive Exterior
Automotive Interior
Automotive Lifting Tools
Automotive Lifting/Garage
Equipment
Automotive Lubricants
Automotive Maintenance Tools
Automotive Mechanical
Automotive Towing
Replacement Parts
Tire and Wheel
Vehicle Lighting
iii. Hardware
Braces and Brackets
Door Hardware
Door Locks and Deadbolts
Drawer and Cabinet Hardware
Electromagnetic Locking
Systems
Garage Door Openers
Hardware Supplies
Keyless Access Locks
Latches, Hasps, and Hinges
Magnets and Magnetic Strips
O-Rings and O-Ring Kits
Replacement Parts
Springs
Wall and Hand Rail Hardware
Window Hardware
iv. Office Supplies
Audio Visual Equipment
Binders and Clipboards
Boards and Easels
Business Cases
Calendars and Planners
Clips, Push Pins, and Rubber
Bands
Clocks and Time Clock
Systems
Computer Supplies and Media
Document Covers, Displays,
and Frames
File Folders and Boxes
Office Organizers
Office Paper and Notebooks
Replacement Parts
Retail Supplies
Stamps and Ink Pads
Staplers, Tape Dispensers, and Hole
Punches
Writing and Correction
Laminating and Binding Equipment
Office Cleaners
Office Machines and Calculators
Flags, Flag Poles, and Accessories
Ink and Toner

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 58 Related Services
v. Lab Supplies
Agricultural Testing
Chromatography
Lab Chemicals
Lab Consumables
Lab Diagnostics
Lab Equipment
Lab Filtration
Lab Fume Hoods and
Accessories
Lab Furniture
Lab Instruments
Lab Ovens, Heating and
Refrigeration
Lab Utensils
Labware
Material Testing Equipment
Microbiology and Molecular Biology
Supplies
Particle Sizing Physical Test
Equipment and Accessories
Replacement Parts
Soil Testing
Water Quality and Purification
Water Testing Equipment and
Meters
Lab Storage and Transport
Laboratory Education and Training
vi. Outdoor Equipment
Camping Equipment
Concrete Mixing and
Preparation
Crop, Nursery, and
Landscaping
Cutting and Pruning Tools
Electrical Generators
Engines
Fencing and Fencing
Hardware
Forestry
Hoses and Sprinkler Systems
Insect and Pest Control
Lawn Sweepers, Rollers and
Aerators
Replacement Parts
Shovels, Tampers, and Digging
Tools
Snow and Ice Removal
Soil Treatment and Weed Control
Sprayers and Spreaders
Temporary Outdoor Structures and
Accessories
Wheelbarrows and Wheelbarrow
Accessories
Power Brushes, Yard Vacuums and
Leaf Blowers
Pressure Washers and Accessories
Rakes and Cultivating Tools
Mowers and Trimmers
vii. Electronics and Appliances
Appliances
Communications
Electronics
Intercoms and Speakers
Replacement Parts
viii. Hospitalitiy and Food Service
Bed, Bath and Table Linens
Beds, Cribs and Mattresses
Exercise Equipment
Flooring
Food Processing
Food Service Apparel
Food Service Appliances and
Equipment
Food Service Concession
Food Service Cookware and
Food Service Tableware, Bar, and
Buffet
Hospitality Uniforms and Workwear
Indoor Furnishings
Laundry Supplies and Equipment
Library and School
Luggage Carts and Racks
Pool and Spa Equipment
Recreational Games
Food Service Snack Foods and
Condiments

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 59 Related Services
Preparation
Food Service Disposables and
Dispensers
Food Service Storage and Transport
Team Sports Equipment
Equipment Replacement Parts

3. Identification and description of manufacturers
within each sub category
Grainger is proud to offer products from brand-name and specialized industry leading manufacturers. Manufacturers and Suppliers listed are representative of each category and not all inclusive of our 5,200 catalog manufacturers.
a. Motors & Power Transmission
Century
Marathon Motors
Weg
Baldor Electric
Ametek Lamb
Leeson
Dart Controls
Schneider Electric
Fasco
Genteq Tb Wood's
Tsubaki
Vibco
Continental
Sealmaster
Contitech
Ntn
Ruland
Manufacturing
Skf
Duff-Norton
Bessey
b. Electrical Supplies
Square D
Hubbell Wiring
Device-Kellems
Eaton Bussmann
Tripp Lite
Eaton
Southwire Company
Schneider Electric
Panduit
Omron
Carol
c. Lighting
GE Lighting
Lithonia Lighting
Advance
Streamlight
Philips
Recyclepak
Light Efficient
Design
Pelican
Lutron
Shat-R-Shield
Duracell
Energizer
d. Tools
Proto
Ridgid
Klein Tools
Stanley
Jobox
Greenlee
Channellock
Pacific Handy
Cutter, Inc
Sk Professional
Tools
Knipex
Milwaukee
Dewalt
Ridgid
Makita
Bosch
Jet
Morse
Husqvarna
Lenox
Baileigh Industrial
e. Measuring Tools & Test Instruments
Fluke
Extech
Flir
Ashcroft
Amprobe
Dwyer Instruments
Winters
Megger
Traceable
Tsi Alnor

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 60 Related Services
f. Pneumatic
Ingersoll Rand
Reelcraft
Aro
Parker
Gast
Chicago Pneumatic
Wilkerson
Legris
Guardair
Fuji Electric
g. Machine & Cutting Tools
Chicago-Latrobe
Mitutoyo
Starrett
Cle-Line
Widia Gtd
Sandvik Coromant
Scotch-Brite
Cleveland
Irwin Hanson
Jet
Norton
Weiler
OSG
3M
3M Cubitron Ii
Dewalt
United AbrasivesSait
Ballotini
Arc Abrasives
Merit
h. Material Handling, Storage & Packing
Rubbermaid
Werner
Akro-Mils
Tennsco
Cotterman
Durham
Harrington
Hallowell
Strong Hold
Husky Rack & Wire
i. Welding
Miller Electric
Lincoln Electric
Victor
Harris
Steiner
Bernzomatic
Techspray
Weller
Magnaflux
Worthington
j. Fasteners & Adhesives
Red Head
Dewalt
Engineered By
Powers
Ken Forging
Heli-Coil
Mkt Fastening
Tapcon
Tamper-Pruf Screw
Bostitch
Pop Avdel
Foreverbolt
k. Lubricants, Sealants & Paint
Rust-Oleum
Polar Plastics
Wooster
Graco
Binks
Rae
Premier
Krylon Industrial
Sunnyside
Pratt & Lambert
l. Safety & Security Supplies
Ansell
3m
Brady
Microflex
Dupont Mcr
Safety
Msa
Honeywell
Miller
Notrax
3m Dbi-Sala
Garrett Metal
Detectors
Tensabarrier
Salsbury Industries
Retracta-Belt
Motorola
Master Lock

5.11 Tactical
Mr. Chain
BANNER Stakes
Tydenbrooks

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 61 Related Services
m. Cleaning Equipment & Supplies
Georgia-Pacific
Rubbermaid
Gojo
Wypall
Ability One
Diversey
Purell
3m
Crc
Simple Green
n. HVAC Supplies
Friedrich
Air King
Honeywell
Frigidaire
Movincool
Power Breezer
Nu-Calgon
Qmark
Johnson Controls
Fostoria
o. Pumps & Plumbing
Sloan
Armstrong
Redhat
Elkay
Parker
Zurn
Rheem-Ruud
Watts
Apollo
Little Giant
Zoeller
Aro
Goulds Water
Chicago Faucets
Technology
Bell & Gossett
Fill-Rite
Liberty Pumps
Sandpiper
Finish Thompson
Flint & Walling
p. Emergency Preparedness *
Medsource
Ultratech
Justrite
Fsi
Quakehold!
Classic Plastics
Corp
Surepak
Kamp-Rite Tent Cot
Inc
Meal Kit Supply
Pelican
Dms
Biolite
Asp
Dqe, Inc.

Chemlight By
Cyalume
Technologies
Snaplight By
Cyalume
Technologies
Texsport
i. Sourcing:

In 2018, Grainger engaged 16,000 sourcing suppliers to
satisfy customer needs. To see an example of the wide
variety and manufactures please see 1 Grainger Sourcing in the Appendix.
ii. Fleet and Vehicle Maintenance
Baldwin Filters
CRC
OTC
Gray
Buyers Products
Associated Equip
3M
Peak
Reese
Valvoline
iii. Hardware
Lcn
Norton Door
Closers
Kaba
Schlage
National Guard
Velcro Bran
Trilogy By Alarm
Lock

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 62 Related Services
Rockwood
Yale
Sargent
iv. Office Supplies
Quartet
HP
Sharpie
Nylglo
Ghent
Ability One
Best-Rite
Balt
Saunders
Tough-Tex
v. Lab Supplies
Labchem
Dynalon
American Biotech
Supply
Spectrum
Extech
Oakton
Qorpak
Techspray
Branson
SP Scienceware
vi. Outdoor Equipment
Generac
Premiere
Mi-T-M
Honda
Echo
Chapin
Dewalt
Ariens
Snowex
Briggs & Stratton
vii. Electronics and Appliances
RCA
Sharp
Frigidaire
Streamlight
LG Electronics
Speco Technologies
Peerless
Ritron
viii. Hospitality and Food Service
Dixie
Hirsh
Bevco
Rubbermaid
Dart
Cortech
OFM Inc.

Balt
b. What is the total number of products offered in your catalog? Are all catalog products stocked in your distribution warehouses?
Grainger offers customers over 1.7 million products provided from more than 5,200 key suppliers covering over 32 MRO categories. Products are strategically stocked across the United States in our Grainger owned and operated 14 state-of-the-art distribution centers, 250 branches, or through managed inventory at a customer location. The DC network stocks approximately 650K of the most popular fast moving items.

While not all products are currently stocked in our DC’s, Grainger will meet the City of Tucson’s requirements. Grainger’s supply chain technology enables each branch to customize their inventory to meet local customer demands. Grainger brings together particular customer demand, sources of supply, and Grainger’s distribution operations. The objective of Grainger’s supply chain is to deliver product same or next day after it’s ordered.

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 63 Related Services
c. How are green products identified in your catalog? Online ordering? Catalog Green Product Identification: The Grainger catalogs include designators of Green Products or EPP certifications, as illustrated below.

Grainger uses specific designators in our hard copy catalog to identify green products Online Green Product Identification: The City of Tucson and OMNIA Members can easily identify environmentally preferable products on Grainger.com. When searching for products simply look for the Green Leaf icon. This indicates that the select product has a UL validated certification and/or attribute. On Grainger.com members can filter any product search results to view environmentally preferable options.

Grainger provides the City of Tucson and OMNIA Members with the ability to shop for all certified products by clicking the certification logo provided on the grainger.com/green website. End users can also narrow search results to identify environmentally preferable certifications and attributes that meet their specific requirements. All EPP products on Grainger’s shelves will have EPP product labels.
d. Do you offer “Private Line” products? Please describe.

Yes, Grainger offers 151,000 SKU’s, across several brands in our private label offering. These brands include Air Handler, Condor, Westward, Dayton, LumaPro, Speedaire, and Tough Guy.

The City of Tucson
and OMNIA Members
can narrow their
search results by
checking the
environment-tally
preferable certification
and attribute they are
searching.

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 64 Related Services
Quality - The quality of Grainger’s Private Brand offering meets or exceeds those of national brands. Products with the Grainger Choice designation are continually evaluated by Grainger product managers and engineers for dependability and durability to ensure performance.

Value - Private Brands help The City of Tucson and OMNIA Members save time and money. Most items are stocked in Grainger’s distribution network and are exclusive to Grainger. The Grainger warranty promise is fully applicable.

Selection - From safety supplies, hand tools, motors to material handling, pneumatics and cleaning products, The City of Tucson and OMNIA Members will find a strong and diverse selection of Private Brand products. e. Submit all information that will aid the City in evaluating your proposal.

Grainger is offering an innovative solution aimed at benefiting the City of Tucson, OMNIA and the Participating Public Agencies. Our offer includes but is not limited to meaningful benefits, a newly revised incentive program, an advanced technology driven supply chain, and solutions tailored for the Government Sector.

Grainger’s contract solution benefits the City of Tucson, OMNIA Members and Participating Public by:

A dedicated Public Sector Sales team for the City of Tucson and OMNIA Members whose purpose, training, and solutions public agency’s expectations for compliance, value, and service.

A competitive price offer covering all Grainger categories including a newly revised incentive program that reaches all aspects of the City of Tucson and OMNIA member operations

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 65 Related Services
A comprehensive reporting model for Government customers aligned to specific requirements across acquisition, operations and audit.

A National core list consisting of approximately 2,000 frequently purchased items by cities, counties and education customers A National functional alternative SKU list parallel to the market basket offered to all participating agencies.

City of Tucson and OMNIA member Custom Core List
Distributor Alliance Program for local small business participation Experience with and expertise and knowledge of the City of Tucson.

Extensive product line and related services of over 1.7 million SKUs covering 32 MRO categories with $1.3 billion available inventory Over 16,000 sourcing suppliers to meet specialty needs for items not offered in Grainger’s catalog
Ongoing engagement with the City of Tucson personnel to address contract expectations, changing priorities, and highlight new MRO products and innovative solutions Same day / next day product shipping with standard Pre-Paid Freight /
A physical presence in the state of Arizona since 1954, approximately 880 Grainger employees live and work in Arizona.

Grainger Specialized Government Solutions | From state agencies, education, and local municipalities, Grainger has built key solutions that go beyond MRO including: Department of Transportation, Corrections, Law Enforcement, Firefighting, Emergency Medical Services, and Waterworks.

Department of Transportation and Public Works: Grainger has products and solutions compliant with the
Federal Motor Carrier Safety
Regulations and offers HAZMAT
online courses to DOT shipping
labels and handbooks. Our
solutions increase productivity,
reduce maintenance backlog and
increase the lifespan of your
equipment and other assets.

Corrections: Grainger offers food trays, uniforms and mattresses, metal detectors, security cameras, energy-efficient solutions, and personal protective equipment.

Law Enforcement: Grainger offers thousands of items including tactical vests, cutaway armor, carrier vests and specific body part protective armor.

Firefighting: Grainger offers firefighter gear, search and rescue equipment, and fire station essentials that meet or exceed industry standards. Grainger’s AfterHours Emergency Services help emergency service agencies get exactly what they need.

Emergency Medical Services: Grainger offers an extensive selection of EMS and rescue supplies designed to help comfort, manage and transfer patients during

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 66 Related Services
emergency situations, and bariatric boards, stretcher and first aid cots, immobilizers, trauma kits as well as CPR masks to help you safely and efficiently transport patients.

Waterworks: Grainger offers pumps, testing equipment and meters to blowers, lab supplies and personal protective
equipment, we’ve got top-quality
items to help you maintain your
critical waterworks infrastructure.

Solutions Include Security,
Inventory Management, Energy
Efficiency, and Emergency
Preparedness.

Distribution Capabilities | Tucson and OMNIA Members product orders are available for immediate pick-up, same-day shipment, or same-day delivery.

Grainger's standard operations encompass the following capabilities:

1. On-hand Inventory: Over $1.3 billion in on-hand inventory immediately available to deliver to our customers to provide over 95% with next day service.

2. Customer Specific Inventory Stored Locally: Storage of customer-specific inventory at local branches or distribution centers to mitigate potential stockouts in emergencies.

3. Immediate Shipment: 99.6% of in-stock products ship within 24 hours from Grainger’s North American network of distribution centers. Grainger ships instock orders received by 4:00 pm local time on the day the order is received.

Through the use of commercial carriers, such as UPS, customers receive most shipments the following business day. Additionally, Grainger uses local delivery sources for emergency and other expedited requests.

4. Large Square Footage: Grainger’s distribution network represents approximately 25 million square feet, making Grainger one of the largest square footage suppliers in the industry

5. State of the Art Technology in DCs: State-of-the-art, LEED Certified distribution centers quickly process customer orders and speed the pick-packship activities for our warehouse personnel.

6. Knowledgeable Branch Personnel Support: Grainger branch personnel provide support and services Monday – Friday, 8an – 5pm to assist customers. Services include:

Technical product support
Search and select product assistance (in person, phone or email) Order placement
Maintain and manage customer specific inventory
Product return services
Call ahead “Will-Call” support for customer product needs

7. Integrated Distribution Network: Grainger communications networks link branches and distribution centers across the country to allow total asset visibility to meet customer needs expeditiously. This results in almost instantaneous transmittal of product inventory and shipment information. When a Grainger Customer Service Associate (CSA) receives a customer inquiry, the

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 67 Related Services
CSA not only has access to the local branch inventory records but access to the national inventory records for the product at each branch and distribution center across the nation.

Grainger ships in-stock orders received by 4:00 pm local time on the day the order is received. Through commercial carriers, such as UPS, customers receive most shipments the following business day. Grainger uses local delivery sources, such as messenger services or common carriers, which assure emergency and other expedited deliveries.

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

3. Services

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

3. Services
a. Provide a detailed written response illustrating how the services offered will meet the requirements of this solicitation. Offerors shall provide the proposed services that will meet the Service Requirements of this solicitation. For each proposed category, describe and/or provide details explaining your capabilities. In your response include information such as:

Grainger has responded to all service requirements noted in this solicitation. In addition, we detail below other value added services.

1. Policies and programs detailing your efforts in these areas.

Grainger describes below the policies and programs offered in this response

2. Literature explaining your capabilities.

Please see the Appendix for all Literature presented in this section

3. Submit all information that will aid the City in evaluating your proposal.

See detailed description of programs offered below

1. Sourcing:

1. from non-catalog suppliers,

2. of line card extensions of catalog suppliers,

3. for custom products, and

4. for OEM repair parts and accessories.

Grainger’s dedicated sourcing team procures those MRO Materials and supplies products not found in the Grainger General Catalog. Knowing our customer’s facilities are specialized and that product lead times are critical, Grainger works with local and national suppliers throughout the US to address specialized customer product needs.

Grainger’s sourcing team leverages Grainger’s buying power for miscellaneous related products and provides customers with a total cost solution for acquiring infrequently ordered items. Through this channel, Grainger provides quick access to over 16,000 suppliers and more than five (5) million products beyond the Grainger catalog offering. Additionally, this channel provides access to line extensions (non-Grainger General Catalog product from Grainger General Catalog suppliers) and some discontinued product catalog lines.

Grainger sourcing team accomplishes this through:

A centralized, dedicated, and experienced team to quote and manage orders.

An expanded assortment through a large supplier network of manufacturers and distributors. This generally includes:

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 70 Related Services
Expanded offering from core (Catalog) suppliers
Products from non-core suppliers
Custom products
Select services
Shipping orders directly from suppliers to Grainger customers

2. Software Punch-out Capability: The capability of your electronic ordering system to interface with an agencies inventory software system
With our eCommerce capabilities, customers may choose to order over the Internet through Grainger.com, place an EDI order or order through a procurement solution such as Ariba, SAP, or Oracle.

Grainger.com is Grainger’s solution that allows users to find the products they need, compare like items, and purchase products efficiently. Users can also access real time availability and track purchase history. This solution is available on a desktop computer as well as on mobile devices Advanced Features of Grainger.com provide the approval, spend limits, workflow, and reporting features of Grainger.com and improve control over spend and increase contract compliance with these features.

Enhanced Features: Grainger.com offers enhanced features for greater purchasing control and a customized experience. Through customizable spend management and order visibility functionality, Grainger’ aims to help customers manage expenses more efficiently allowing you to create customizable order approval workflows and spend limits per user.

Workflow Management Controls: Grainger’s Order Management Solutions has no limitations today regarding order management through receipt of payment.

The City of Tucson and OMNIA Members are able to control and manage their workflow and spend management when registered and logged into Grainger.com. Grainger’s order management system allows the member greater purchasing control and visibility through customizable and flexible spend management authorizations. The workflow controls described here are administered by the individual Purchasing Entity.

Grainger's online Order Management System allows Members to:

Establish an approval process for orders that exceed Memberspecified dollar limits Set a budget for individual users on a per week, month or year and then track their spend with reporting
Designate specific users as approvers
Apply spend limits & default approvers across multiple users or groups of users
Add notes to the order as it is sent for approval

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 71 Related Services
Modify delivery and payment information on orders submitted for approval
Add, remove or change item quantities on orders submitted for approval
Apply a payment method from your profile to a pending order Set order approval rules based on Market Basket items
Work Order Integration: Grainger can integrate with customer Work Order Management Systems. This is performed through Computerized Maintenance Management Systems (CMMS)/ Work Order systems with the purchasing process to allow for reconciliation of purchases from work orders. This integration aligns work order data to product orders and packing slips for streamlined receiving, and assigns product cost to the work order.
.

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

Grainger’s eCommerce Solutions Managers can assess current work order and purchasing processes and streamline this process with the solutions mentioned above.

Other enhanced features include:
o Custom Home Page and landing pages: Grainger can customize the user experience by enabling customer specific content on the home page of Grainger.com. Grainger can also set certain pages as the default landing page for the Grainger.com experience. o Personal & Shared Lists: Grainger.com offers customers the opportunity to create personalized lists of frequently purchased items and share those with others on the account for simplicity of repeat ordering.
o Reporting (Order History Download): Easy access to detailed order history information such as Order, Shipping, Payment, Product, Price/Quantity, Account Defaults, and more.

Mobile Apps: The
Grainger mobile app
includes most of the same
great capabilities as
mentioned above on
Grainger.com as well as a
few unique features for a
mobile workforce. Omnia
members can use the
Grainger app to find
product, view and share
product details, purchase product, approve requisitions, check order status and history, chat with an agent for help and much more. Grainger has apps for iphone, iPad and Android devices as well as a mobile optimized web page.

In addition to the same great search features found on Grainger.com, the Grainger mobile app includes barcode scanning, item number scanning, voice search and location based lists to streamline purchasing of commonly used items. Users can also establish KeepStock CMI programs and scan KS barcodes with the Grainger app. The Grainger mobile apps make it easy for you to get the supplies you need while you are on the go.
eProcurement solutions automate the purchase and invoicing of MRO purchases, eliminating many of the manual steps involved in processing transactions, and increasing data accuracy. With eProcurement, companies are able to control spend more effectively, increase the amount of spend being managed, reduce purchasing agent overhead and improve requisition-to-order cost and cycle time. Grainger connects to

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 73 Related Services
customers through electronic marketplaces, exchanges or enterprise purchasing software systems using universal technology standards such as EDI and cXML. Grainger also offers a shopping solution comprised of Grainger specific data deployed behind the customer's firewall.

Grainger offers the following eProcurement solutions and services:

Direct connections to customers’ Enterprise Resource Planning (ERP) systems: Grainger offers the ability to integrate its General Catalog and buying process with customers’ purchasing and ERP systems. Customers who wish to “Punch-Out” directly from their ERP can access Grainger’s online catalog and return the shopping cart back to their purchasing system to manage the order workflow.

Grainger can provide Oracle R12, and a scoping call with our ebusiness integration team to determine specific need and customization will ensure proper integration. Our experience with over 125 customer platforms (including those in the graphic below) gives us an end-to-end integration capability to drive streamlined processes resulting in cost savings through productivity enhancements and reduction of direct ordering cost. We have a dedicated team of experts that will assist with customization and implementation.

Some of Grainger’s supported ERP and Supply
Chain/Procurement Networks include:

Supported eProcurement Transactions: Grainger also supports custom non-standard transactions on a per request basis, in addition to the following standard transaction sets:

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

3. Installation, Repair, Maintenance & Turnkey Solutions & Services:

The ability to provide installation, repair, maintenance and turn-key solutions and services through Contractors business units, authorized manufacturer’s facilities or other avenues
Grainger will assist City of Tucson and OMNIA Members in working with manufacturers, suppliers and third party installers, as to product, equipment, maintenance and related training programs. These programs include manufacturer-certified set up, product installation, post-installation services and maintenance services. Provided in Exhibit 4 Grainger’s Value Added Services, are Grainger’s value added fee and non-fee MRO related solutions. Services provided by third-party providers may be subject to a fee agreement between Grainger and the provider. Grainger will continue to adjust services offered as solutions become available.

Grainger’s offerings of value added support services of products or equipment include:

Grainger’s network of installers provides turnkey and/or labor-only fixed fee installation and support services.

Turnkey service offerings include materials, labor, recycling, rebate administration and tax deduction documentation, if applicable.

Currently Grainger has identified 65 companies that have satisfied our vetting process. All companies used by Grainger are licensed, insured, qualified and capable of performing in accordance with Member service requirements.

4. Inventory Solutions: Provide inventory management solutions for stock rooms, warehouses, mobile service vehicles, emergency preparedness supplies, and supply vending machines. Consulting and analysis solutions are also desirable.

Inventory Management is a unique delivery solution moving high usage items close to point of use and maintaining critical product availability.

Through its KeepStock® Program, Grainger provides multiple inventory management solutions reducing Member’s total cost of inventory ownership. Effective inventory management reduces on-hand inventory, improves purchasing efficiencies, and ensures availability of critical product all while providing secure and efficient access.

Beyond industry-standard vending machines, Grainger’s portfolio provides both customer-managed (CMI) and Grainger vendor-managed (VMI) inventory options, including vending. Solutions range from simple to complex serving Member needs and can be combined within a facility to provide a custom service. KeepStock® can be integrated with Member purchasing systems or connected with Grainger.com.

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 75 Related Services
VMI KEEPSTOCK® ONSITE: This solution offers inventory support from a Grainger Inventory Management Specialist. This resource helps agencies identify inventory needing replenishment through defined minimum/maximum inventory levels and can assist with inventory restocking. The onsite resource may assist with invoice inquiries, product returns and expediting orders.

The agency keeps control of overall
inventory needs; the Grainger team
member will:

Identify Inventory Needing
Replenishment
Manage inventory levels to
the established minimum
maximum levels
Organize inventory and
restock products in proper
location
Cross-reference Grainger items from your approved purchase requisitions and orders
Coordinate Grainger resources to identify the best product solutions.

Scan managed items and place spot buy orders as needed
Handle invoice inquiries, process product returns, and expedite orders
Source hard-to-find products
Document standard operating procedures at customer locations to provide direction to back-up resources to ensure continuity of service
Comply with the safety and inspection requirements of the facility Understand Inventory Needs for ongoing insight
KEEPSTOCK® VENDING: Grainger offers a variety of KeepStock® Secure vending machines to include Coil, Carousel, Lockers, Cabinets and Drawers. Each machine is customized and configured for agency needs and supplies requirement:

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 76 Related Services
Grainger will provide complete project management of the dispensing machines implementation including planning, transportation, installation, onsite training and replenishment services. The City of Tucson’s agency or OMNIA Member is responsible for providing the necessary electrical and internet connections.

KEEPSTOCK® STORE: This solution provides a fully stocked and staffed Grainger branch at your location especially helpful for high-volume, hightraffic needs. Grainger will work with the agency to determine which items to stock and overall scope of the solution.

CMI CUSTOMER MANAGED INVENTORY: solutions let agencies
manage their own inventory via Grainger technology. KeepStock® CMI is a web-based tool that provides flexibility to manage inventory to support specific operations along with seamless functionality across multiple devices. It is an easy-to-use yet very powerful software solution providing visibility, flexibility and control while managing products across different inventory locations. Grainger offers this program for no additional charge to any agency who is interested in self-managing inventory.

CMI features include:

Search online catalog, add and edit products from desktop or phone
Create and manage frequently ordered items
Scan bar code labels to reorder from smart phone to reduce manual errors
Set approval levels for orders
View and track orders
Compare alternate products to select best-value
Print labels in real-time for your bins or recently added products Set min/max levels and restrictions

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 77 Related Services
Manage user limits and restrictions
Customize program for specific location needs such as storage areas, product types
Ability to manage items in a controlled or restricted access area such as union shops or correctional facilities
Great control and immediate information
Dedicated KeepStock Technical Team
MANAGED MRO SERVICES: Managed MRO provides customers
inventory management expertise while maintaining control of day-to-day operations. The customer maintains responsibility of purchasing, order management and supplier relationships and control of all customer data.

This is not a standard VMI program. Managed MRO is a fee-based service where Grainger Inventory Specialists work at your facility to manage all defined materials—both Grainger and non-Grainger product. Managed MRO supports your facility by doing two important things:

First, it adds expertise having Grainger inventory management experts on-site managing material & products with the knowledge and skill to support all inventory management needs. Second, it creates accountability for material management and ensures the necessary tasks are completed with efficiency and precision to secure materials investment while creating KPIs and documented cost savings.

Managed MRO provides accountability and expertise by developing new processes and procedures relative to agency indirect inventory that support necessary tasks to keep operations up and running. We will work within existing systems or implement our own if you do not have one to track and control all indirect materials in the facility. We provide clear line of site to day-to-day operations; all the while the agency maintains full control of procurement and purchasing decisions. Our focus is on material management and finding ways to reduce product expense, better leverage inventory investment and increase the productivity of agency staff.

KEEPSTOCK® ORGANIZE: As part of the KeepStock® portfolio, Grainger offers this service which focuses on inventory organization and consists of three (3) fee-based parts or phases which can be deployed together or independently.

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 78 Related Services
KeepStock® Layout: Comprehensive inventory management
planning, virtual layout configuration, and project planning.

KeepStock® Cleanup: This service includes labor for teardown of current storage fixtures, repositioning retained fixtures, construction of new fixtures, product movement and product positioning.

KeepStock® Content: By capturing current inventory items and their attribute elements, this service uploads data into a materials management system and may include ongoing database
management.

5. Small Business Program: The ability to incorporate small business enterprises into your distribution, sales and product offerings Grainger has two core programs promoting diversity. In both programs, all pricing is accessible through this Master Agreement. The programs are:

Tier II: Grainger’s Supplier Diversity Program
Tier I: Distributor Alliance Program
Grainger’s Tier II Supplier Diversity Program | Grainger’s Tier II Supplier Diversity Program affords the City of Tucson and OMNIA Members access to diverse manufacturers and suppliers through our catalogs and distribution channels. Started in 1999, Grainger’s Supplier Diversity Program is designed to grow this sector of the economy while helping customers get their jobs done with quality products from Diverse Business Enterprises (DBEs).

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

Products from diverse manufacturers and suppliers are
identified on Grainger’s website and within our catalog and index with the diversity symbol to the right.

Customers can locate the offering from diverse
suppliers by searching “Supplier Diversity” on Grainger.com.

Additionally, customers can filter on the left-sidebar by “Supplier Diversity” while searching on Grainger.com.

Grainger pursues outreach opportunities with diverse organizations to understand their member offerings and to promote opportunities with Grainger. These include the following:

Since 2006, the Distributor Alliance (DA) Program has helped customers support DBEs while consolidating MRO purchases. Over 50 DA DBEs resell the entire 1.7 million products offered by Grainger and provide services to customers with procurement goals to support small businesses and provide employment opportunities to women, minority and veteran-owned businesses. The DA DBE is one of the many points of contact for the customer, including Grainger business managers who mentor DBEs and act as a liaison among Grainger, the end customer and the DA DBE.

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 80 Related Services
We monitor each DBE’s performance with a monthly balanced scorecard. We provide feedback and offer assistance in performance areas where improvement is needed. We seek to provide meaningful focus in pragmatic areas where efficiency can be gained and effectiveness can be improved.

Grainger’s Distributor Alliance is also a member of the National Minority Supplier Development Council and supports several NMSDC Regional Councils. We are corporate members of the Woman’s Business Enterprise National Council. We recruit diverse suppliers for line review and customer proposal opportunities by participating in M/WBE Business Opportunity Fairs and other events that support M/WBE businesses.

6. Green / Sustainability Programs:
a. Policies: Efforts and policies pertaining to green and sustainability. b. Products: Impact on product offerings.
c. Distribution: Impact in distribution.
d. Recycling of Lamps: The ability to recycle lighting and electronic products. e. Lighting and Energy Audits: The ability to perform lighting and energy audits.
f. Certifications: The industry recognized certifications and standards obtained.
a. Policies: As expressed in Exhibit A, Grainger works to improve our environmental performance across our value chain from our suppliers through our operations and our customers. We encourage stewardship in our operations and share our lessons with others. We partner with third party sustainability organizations, such as the CDP (formerly known as the Carbon Disclosure Project), the GreenBiz Executive Network, the U.S. Environmental Protection Agency, SmartWay® Program, UL Inc. (formally Underwriter’s Laboratories, Inc.) and the U.S. Green Building Council to help us align our environmental investments with our stakeholders’ expectations.

We focus our efforts where we can have the most influence. Grainger’s Distribution Centers account for roughly 38 percent of our operations and will proportionally increase as we expand our service offering. Inherent to this footprint is an opportunity for energy
management. We closely monitor our energy
consumption and improve our green energy
mix by researching sustainable solutions to
increase efficiency and utilize renewable
energy. When possible, we invest in onsite
renewable energy, purchase renewable
energy credits and green tariffs.

In 2013, Grainger became the first industrial
distributor to set a GHG reduction goal. Our
target is an intensity goal for GHG over
revenue: to reduce our North American Scope
1 and Scope 2 GHG emissions per unit

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 81 Related Services
revenue 33 percent by 2020. The goal was designed to be achievable, yet challenge our operations to identify innovative ways to operate more efficiently. We are currently more than half way to our goal, and have reduced intensity to 14.7, a 20 percent reduction since 2011. A 33 percent reduction by 2020 goal focused Grainger on doing business the right way by investing in renewable energy and energy efficiency.
b. Products: As expressed in Exhibit A, Grainger provides customers with the products they need to keep their businesses running over the long term. As part of this, we work to understand how these products affect the environment. Our customers have increasingly requested environmentally preferable products (EPP) and we stock them to improve our service. Our EPP portfolio helps customers maintain sustainable facilities through efficient energy management, water conservation, waste reduction and air-quality improvement. The Grainger EPP portfolio includes more than 114,000 SKUs, 26 EPP product certifications and 46 EPP product attributes. The portfolio also spans more than 600 brands across 672 product categories.

More than 15% of Grainger suppliers offer products featured within our environmentally preferable product portfolio.

For a product to be classified as environmentally preferable it must maintain one or more environmentally preferable attributes or third-party certifications such as WaterSense®, ENERGY STAR® or Green Seal. Our suppliers inform Grainger of the product certifications and attributes their products may carry. Then an independent 3rd Party, Underwriters Laboratory Inc. (UL Environment), verifies the viability of the certification or attribute claims.

Grainger also works with UL Inc. to ensure that the most current certification and attribute options are identified.

The City of Tucson and OMNIA Members can easily identify environmentally preferable products on Grainger.com. When searching for products simply look for our Green Leaf icon.

This indicates that the select product has a UL validated certification and/or attribute. On Grainger.com members can filter any product search results to view environmentally preferable options.

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

Our environmentally preferred product portfolio is featured on the Green Resources landing page on Grainger.com.
c. Distribution: Grainger was the first industrial supplier recognized by the U.S.

Environmental Protection Agency (EPA) as a SmartWay® Transport partner.

The program provides a forum for the EPA and businesses to collaborate in order to improve the environmental efficiency of their supply chains by reducing GHG emissions and air pollution.

We view our suppliers and vendors as our allies in improving our emissions and materials management. We rely on a network of third-party carriers to meet our transportation needs. We work with our largest suppliers to innovate and improve our distribution packaging. We collect data and share best practices in sustainability across our value chain by engaging our suppliers through the CDP Supply Chain Program.

Grainger strives to ship all items in an order in one box and on the same or next day, depending on customer needs. Internally, we refer to this practice as “ship complete.” This approach and commitment to serving customers in the most efficient way possible also has positive implications on the environment. Ship complete reduces the amount of boxes we need overall, thereby increasing energy efficiency and producing fewer emissions through our transportation partners.
d. Recycling of Lamps: Grainger’s recycling services solve the disposal problem for environmentally hazardous bulbs, dry batteries, and ballasts.

Recyclable Kits: When you buy our specialized recycling kits for fluorescent lamps, ballasts or dry batteries, you're buying a whole turnkey service for one all-inclusive price. For larger volume needs Grainger offers bulk pick-up. We will custom design a program service that encompasses lamps, ballasts, batteries, electronics, and mercury.

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

Special UN/DOT approved container
Pre-printed label with instructions
Toll-free number for pickup
Certificate of reclamation
Grainger Branch Programs: Grainger offers customers the opportunity to deposit recyclable items in collection boxes for no additional charge in Grainger branches through our partnership with EnviroLight , specialized recycling services.

Additional Supplier Based Programs: Grainger works with our key suppliers to provide the current following no-fee and fee-based program’s for Members.

Grainger offers recycling kits available for purchase on Grainger.com for many of the items listed above provided by EVERLIGHTS,
RECYCLEPAK & SUPPLYPAK. Further details and kit specifications can be easily obtained by entering the search term “recycling kits” on Grainger.com.

Georgia-Pacific’s (GP) Dispenser Refurbish, Recycle, Reuse (RRR) Program provides a no-charge end of life solution for old paper towel and toilet paper dispensers. The GP team removes old dispensers and reuses components. Old dispenser components are utilized in manufacturing new products, such as computers and automobile parts.

Dispensers are picked up at the end user's location.

Georgia-Pacific provides a no charge service developed to reduce the number of batteries in landfills in partnership with CALL2RECYCLE.

Through this service, boxes can be provided to customers for collection

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 84 Related Services
of used batteries. Boxes are picked up at the facility and new boxes provided for continued collection and environmental disposition.

GOJO will coordinate the removal, transport and sustainable disposal of old hand soap and sanitizer dispenser materials when completing a GOJO managed dispenser installation project.

For Members utilizing LOCTITE® Anerobics or Light Cure Technologies, Henkel offers a solution to help you meet recycling goals and recycle items that were previously non-recyclable. Through an innovative partnership with TerraCycle®, boxes can be purchased that enable convenient return shipping and recycling.

Stanley Black & Decker offers a no-charge end of life solution for DEWALT, BLACK&DECKER, STANLEY TOOLS & BOSTITCH brands.
e. Lighting and Energy Audits: Grainger Lighting Solutions (GLS) and Grainger Energy Services (GES) provide a network of qualified, insured and licensed service providers that help identify and facilitate a variety of energy savings projects that impact the bottom line.

Comprehensive Services Include:

Multiple Energy and Water Saving solutions
Audit and Financial Analysis
Material, Contractor and Project Management
Installation by Qualified, Insured and Licensed Serivce Partners Indentificaiton of Applicable Incentives and Rebates
Disposal and Recycling
Grainger’s Mid-Stream Utility Rebate Program: For the City of Tucson and OMNIA Members in eligible zip codes, Grainger identifies utility rebates applicable to LED Lighting and other items.
f. Certifications: This year, Barron’s awarded
Grainger the prestigious award of being ranked #8
on their list of Most Sustainable Companies.

Grainger has also maintained the A-CDP score for five years in a row.

7. Training & Education: The ability to provide on-site and/or online training and educational programs/seminars

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 85 Related Services
Technical Training: Grainger offers training seminars led by an industryexperienced, certified team of third-party instructors. Participants receive hands-on safety and industrial skills development that can be applied on the job immediately. Training can be scheduled on-site at customer locations or off-site at scheduled locations across the U.S. Examples include:

Proto Tools Hand Tool Safety Seminar
Dewalt Power Tools
Fire-Resistant Workwear Training
Fall Protection Training
Hearing Protection & Conservation
Training
Gas Detection Equipment Training
Arc Flash Awareness Seminar
Fuses & Power Distribution Training
Climbing Pro Ladder Training
Spill Containment Training
Safety Training: Grainger works with well-recognized safety suppliers for facility and product surveys, along with fee-based OSHA certification and training programs to help you stay compliant. Our strong relationships within the safety industry enable us to offer hassle-free services, including turn-key product and program solutions from our safety suppliers as well as thirdparty service providers. Please see Exhibit 9 Grainger’s Service, Training and Assessment Descriptions in the Appendix that details other training addressing safety in the workplace
New Products: Training for new products is scheduled through Grainger’s local Government Account Managers, local branch personnel and / or General Catalog manufacturers and suppliers. Grainger will work with the City of Tucson and OMNIA Members to identify any new products for which you need to coordinate training.

FREE On the Job Webinar Series: Grainger.com provides current industry information and helpful updates. Grainger will provide trends and updates on its “On the Job Webinar Series” covering areas such as:

Safety
OSHA Regulations
Productivity
Procurement & Inventory Management
Green Solutions
Emergency Preparedness

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 86 Related Services
Environmentally Preferred Product Training
Specific Sanitation Value Add Programs
Key Supplier Description
Diversey / Greenguard Certification Minimize contaminants introduced to the air during cleaning and improve indoor air quality. Greenguard certification identifies the proper products, tools and processes to clean the facility. Diversey supports certification efforts via on site setup, training and system auditing.

Diversey / Floor Care Productivity
Survey
Improve productivity, appearance and reduce waste in your floor care processes. Diversey provides support via a facility survey identifying potential improvements to your current floor care program. Identifies opportunities to realize potential cost savings in overall labor costs and/or chemical usage costs.

Georgia Pacific / Dispenser
Refurbish, Recycle, Reuse (RRR)
Program
Providing an end of life solution for old paper towel and toilet paper dispensers. GP team removes old dispensers and reuses
components. Old dispenser components are utilized in manufacturing new products, such as computers and automobile parts. Dispensers are picked up at the end user's location.

Georgia Pacific / LEED® Calculator
& LEED® Reporting
For customers interested in earning LEED® credits under the LEED® v4 Operations & Maintenance (O+M) Rating System. Georgia Pacific can generate a report for you illustrating & calculating how GP Pro products can support your efforts. Reports can be downloaded and provided to your LEED auditor.

Georgia Pacific /Battery Recycling
Program
Reduce the number of batteries in landfills. Through this service boxes are provided to enable the collection of used batteries in the area of your choice. Boxes are picked up at the facility and new boxes are provided for continued collection and environmental disposition.

GOJO / Dispenser Disposal &
Recovery
GOJO will coordinate the removal, transport, and sustainable disposal of old hand soap and sanitizer dispenser materials when completing a GOJO managed dispenser installation project. This is a great option for large installation/conversion projects and a great way to support sustainability initiatives within your facilities.

GOJO / Pre Installation Site Survey For large hand soap & sanitizer installation or conversion projects (> 250 dispensers), GOJO will conduct a site walk thru with material planning and project management. This service addresses challenges related to storage space
Rubbermaid / Innovative Solutions
Mobile Showroom
Discover more ways to reduce cost, improve productivity and enhance employee safety. Rubbermaid's mobile showcase vehicle provides an interactive experience and hands on demonstrations featuring innovative solutions.

Rubbermaid / Recycling Solutions Explore solutions designed to support your recycling efforts.

Rubbermaid's mobile showcase vehicle presents innovative solutions to help you achieve your recycling goals
Rubbermaid / Waste Audits For those interested in waste reduction or recycling initiatives Rubbermaid offers on site audits designed to help educate users on the impact of implementing a recycling system. This service provides an evaluation of current waste stream habits and processes and diversion practices and provides recommendations and assistance in designing a recycling system.

Rubbermaid / Site Assessments &
ROI Calculators
Rubbermaid representatives share their expertise and
recommendations through an on site assessment with ROI
calculators to support recycling, hand hygiene and many other common facility initiatives.

Rubbermaid / LEED® Certification
Support
For customers pursuing LEED Certification Rubbermaid offers a site visit providing guidance, product recommendation and support with LEED implementation initiatives.

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 87 Related Services
Specific Sanitation Value Add Programs
Key Supplier Description
New Pig Spill Preparedness
Program
Spill Risk Assessment to fully understand your risks and get you into compliance with EPA & OSHA regulations
Grainger Safety Assessment Grainger Field Safety Specialist provides comprehensive audit to determine safety issues and provide solutions to address violations.

8. Customer Support Services: The policies on replacements, returns, restocking charges, after hours service, after sales support, out of stock, order tracking, technical feedback, quality assurance for orders and drop shipments.

Policies on Replacements & Returns: Grainger’s standard return policy reads as follows: Returns for Grainger products must be made within one (1) year from the date of purchase, unless otherwise indicated. Returned product must be in original packaging, unused, undamaged and in saleable condition. Proof of purchase is required. Grainger will either replace the product or issue a credit for the purchase price.

Restocking Charges: There are no restocking fees for Grainger catalog items. Returns of non-General Catalog items may be subject to a restocking charge.

After Hours Service: Grainger’s after hours emergency service provides product fulfillment after standard Grainger branch business hours through a toll-free number (1-800-CALL-WWG). Service is throughout the US. Calls are routed to one of our US based Grainger Call Centers. A Call Center employee then contacts a local Grainger branch employee, via phone, and relays the customer information. Grainger’s branch employees are committed to contacting the customer within 60 minutes of the initial customer call to arrange to meet the customer at the local Grainger branch to fulfill the emergency order.

After Sales Support: Customer support is available at 800-GRAINGER (800-472-4643) provided by US based Customer Service Associates (CSAs). Grainger contact centers are available 24 hours a day, 7 days a week to assist our customers through phone, chat and email. The Customer Service team consists of highly trained and experienced employees including Technical Product Specialists (TPS) that specialize in each of our product categories.to serve our customers. All Customer Service team members will provide information, answer questions, place orders and address customer concerns or issues, such as:

Information on order status and deliveries,
Backorder information
Item price information based on contract
Product availability
Detailed product information
Helping you locate products for specific applications and finding products which meet specific technical requirements

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 88 Related Services
Providing dedicated manufacturer and technical support resources Helping Buyers selecting alternate products to complete purchases Placing and managing emergency orders
Generating product quotations and assisting with order placement Out of Stock: The City of Tucson and OMNIA Members can view real time status of product availability on Grianger.com. If the end user is unable to wait for a back-ordered product, the Compare Feature on Grainger.com allows them to compare products with similar fit, form and function. They may select to wait for the back ordered product’s expected ship date or select an alternate item to purchase.

When sending an email, the Customer Service Associate will let the customer know the product is on back order and provide alternate products to review. The final decision to select an alternate product is with the end user. No alternate products will be ordered without prior approval.

The City of
Tucson and
OMNIA
Members can
view real-time
product
availability on
Grainger.com

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 89 Related Services
Order Tracking: The City of Tucson and OMNIA Members can use Grainger.com to track the status of any pending order, regardless of ordering channel (online, phone, fax, e-mail). End users can determine shipment status, backorder status, and partial order shipments, will call order pick-ups and order cancellations for orders placed within the past 36 months by clicking on the Order History link at the top of any Grainger.com page.

When the order
leaves our DC,
Grainger will send
a shipment
notification with a
tracking number
that allows our
customers to
track the order
through the
delivery cycle.

Technical
Feedback: Grainger provides direct technical support from knowledgeable field personnel and manufacturers' field representatives. In our key supplier programs, manufacturers dedicate field resources to work solely with Grainger's field representatives. In addition, Grainger has an in-house Technical Product Support Department whose members have an average of 28 years of experience to answer your product related questions across all product categories. Customers have easy access to this service during standard business hours
Quality Assurance for Orders and Drop Shipments: To ensure a quality customer experience, all phone calls are automatically recorded that come into the Contact Center. This information is utilized as part of a robust Quality Monitoring & Coaching approach where each Team Member receives scored evaluations completed by our QA team and his/her Service Leader each month. There is a similar process to audit email and chat transactions as well. In addition, a cross-functional team captures and investigates Service Opportunities to determine the root cause, any specific actions that are needed and to determine if this is a larger, systemic issue that we should address through technology updates and/or process changes.

Grainger Supply Chain and Distribution Centers are also vigilant in monitoring feedback, both from customers and carriers, about the quality of our shipments and those of our manufacturers (drop shipment). Goals are set to ensure that products are delivered on time and in good condition and exceptions are captured to understand the root cause of the issue and adjust as appropriate.

Tracking information can be accessed from the
shipment notification

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

9. Other Services: Other value-add services not included in above categories
Grainger presents services in addition to the required services listed in the RFP. Grainger will continue to add value added services and programs throughout the life of the contract that will be available for all Participating Agencies and OMNIA Members.

1. Safety Value Add Solutions

FIELD SAFETY SPECIALIST ASSESSMENTS
Grainger’s Field Safety Specialists bring education, experience and expertise to help Members address a wide range of safety and health questions and issues assisting with injury reduction, compliance improvement, risk assessment, you to understand goals and align best-in-class solutions. Grainger has the depth and structure to deploy, support and track agency-wide initiatives.

In addition to readily available assessments from Manufacturers, Grainger’s Field Safety Specialists leverage our Grainger Site Assessment Tool (GSAT) to evaluate a broad range of OSHA Regulatory and Compliance needs. The GSAT delivers a customized report highlighting areas of a safety program that are currently in compliance or areas where additional focus may be needed. Please see Exhibit 5 GSAT Site Assessment Flyer providing further details regarding the GSAT. The GSAT includes topics like Hazard Communication, PPE, Lockout Tagout, Confined Spaces, Fall Protection, Ladders and Temperature Stress, among others.

ONLINE SOLUTION CENTER
Grainger compiled an online safety center with information and resources that help keep people safe and facilities running. The Solution Center allows your safety specialists to stay on top of the latest safety news, trends and regulatory issues free of charge.

Safety Data Sheets (SDS) sheets: Quickly access the most current SDS for your records to help keep employees informed and your facility in compliance.

OSHA checklists: Easily identify potential hazards at work with our comprehensive list of OSHA checklists. Questions are To help ensure
the City was
OHSA
compliant,
Grainger
performed
lighting and
fall protection
audits.

Other activities
include onsite
safety days at
the city’s
central
warehouse.

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 91 Related Services
based on applicable OSHA safety standards to determine corrective measures needed to help eliminate hazards and keep you compliant with critical workplace safety regulations.

Safety & Compliance Directory: Find vital information on hundreds of government, private and nonprofit safety organizations. Use the online version or request a printed copy to keep on hand in emergency situations.

Online Safety Catalog: Instant access to our latest Safety catalog 24/7 in easy-tonavigate format. Search by product name, category or SKU. You can also browse through past catalogs and even request a print copy.

Journey to Safety Excellence: The Journey to Safety Excellence is a program designed to assess not only your safety program strengths, but also where you might have opportunities to improve. That assessment becomes the guide or beginning of your Journey. The program will take those identified opportunities, provide guidance to improve in those areas and implement the plans. You can help improve your safety program in four areas:

Leadership and employee engagement
Safety management systems
Risk reduction
Performance measurement
OSHA’s Law & Regulations: This page contains links to all current OSHA standards, provides information on the rulemaking process used to develop workplace health and safety standards, and includes links to all Federal Register notices that are currently open for comment. This page also provides links to the Occupational Safety and Health Act of 1970 (OSH Act) and other relevant laws.

Quick Tips: Quick Tips provide free, fast and easy access to helpful workplace product, compliance and regulatory information. Resources you can use to help make informed decisions about a variety of common workplace issues. Access hundreds of articles written to help keep workers safe, your business in compliance and your facility productive.

Ask an Expert: Safety experts are standing by to help with:

Compliance questions
Product help
Services and solutions to fit your needs, and so much more Grainger’s Safety Record: Customers can review online insights, articles and videos covering safety topics regarding people, facilities and general safety provide by industry experts in Grainger’s Safety Record. Examples include but are not limited to OHSA State of the Union, Fall Protection Standards, Footwear, and Heat Stress Illness Prevention.

For addition offerings see https://safety.grainger.com/insights.

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

SAFETY SERVICES
Grainger works with recognized safety suppliers for product and facility surveys, along with feebased OSHA certification and training programs. These strong relationships provide hassle-free access to the safety services needed to stay compliant, including Instrument Calibration, iNet™ Gas Detection and Lockout Procedure Services. Through a network of qualified, insured, and licensed service providers, we provide agencies with comprehensive solutions that help:

Maintain Safety & Building Compliance
Increase Worker Productivity
Drive Energy & Facility Efficiency
Reduce & Conserve Operating Costs
Please see Exhibit 6 Grainger Safety Services Network for additional services.

2. Consulting Services
Grainger’s Consulting Services teams analyze Member operations to increase efficiencies and lower cost associated with acquisition of MRO products and inventory management. Based on our experience, most Members have the opportunity to take as much as 25% or more out of their costs.

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 93 Related Services
This evaluation employs a strategic framework of identified cost drivers to benchmark and provide ideal and cost effective solutions. This framework of cost drivers focuses on:

Process: Grainger consultants can help redesign purchasing and inventory management processes to reduce complexity and cycle time while improving service levels. We offer solutions to streamline the purchasing process and automate inventory replenishment for enhanced productivity
Inventory: Inventory is a critical, expensive component of a Member’s maintenance operation. Consultants provide expertise to optimize inventory levels. We work with Member resources to understand inventory demand and supply requirements, identify obsolete stock, recommend proper on-hand inventory levels and set effective reorder points for MRO items
Supplier / Product: Consultants segment, classify and analyze supplier/product usage to identify opportunities for greater leverage and incremental value.

Technology: Effectively integrating electronic solutions into the MRO procurement strategies is the key to enable long-term success and cost savings. Our Consultants develop strategies and implementation plan to get the most out of your electronic solutions.

Please see Exhibit 7 Grainger’s Consulting Inventory Baseline

3. Grainger’s Footwear Program & Shoemobile Solution
Grainger’s managed footwear program allows employees to order shoes through four different methods. Whether you’re buying shoes through our online tools, at a Grainger Safety Footwear Center, or from a Shoemobile, our Benefit Management System can help manage your footwear program. They’re all connected to offer you a consistent shopping experience.

1. Online Safety Footwear Program: Administer footwear programs and purchase online with our easy to use web interface programs

2. Shoemobile: Grainger Shoemobiles drive to your facility to service employee footwear needs. Shoemobiles display over 100 footwear styles to meet your program needs and stock 2,000 pairs to allow your employees to receive shoes during a visit. Trained footwear professionals ensure correct sizing and comfort.

3. Grainger Footwear Centers: Select Grainger branch locations across the U.S. stock the latest footwear comfort technologies.

4. Onsite Safety Footwear Center: Company-approved inventory and displays located within your facility make it convenient for your employees to purchase safety footwear.

Facilities which meet minimum requirements are serviced onsite by Grainger’s customer service staff who measure your employees for the proper fit.

Our Safety Footwear Selection Includes:
500+ styles including a large number of ‘Made in USA’ styles, from office dress to mostrugged slip-on and boots Over 100 styles specifically for women – one of the largest selections in the industry, built sized and fit to a woman’s foot
Over 40 different brands

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 94 Related Services
Wide price range to accommodate both company and employee budgets One year manufacturer defect warranty on all styles
30 days employee satisfaction guarantee
Free shipping of any footwear return
Grainger’s Safety Footwear Buyers Guide (hard copy and online) helps employees navigate to the correct shoe.

Dedicated 800 Specialized Footwear customer support
Benefit Management System (BenMan): Whether you’re buying shoes through our online tools, at a Grainger Safety Footwear Center or from a Shoemobile, our Benefit Management System can help manage your footwear program. They’re all connected to offer you a consistent shopping experience.

The Benefits Management System is a purchasing and tracking system that’s integrated into Grainger.com.

It delivers fast and easy purchasing and custom reports and benefits tracking For customers engaged in the safety footwear program this means that they remain in control of their program while BenMan simplifies administration and saves them time and money - reducing the costs associated with implementing and maintaining a program Features

1. Set up footwear selection guidelines for your employees based on their work environment.

2. Select from a menu of services to track employee purchases and manage eligibility.

3. Manage and review payroll deductions

4. If you have payroll deductions you can easily view and monitor them for each employee

5. Manage employee eligibility through subsidy reporting.

6. All purchases are tracked and managed so you have complete line of sight to purchase history

7. Leverage two specific reports

8. Purchase history, all purchases made in program

9. Subsidy eligibility—line of sight to who is and isn’t eligible based on purchase history

10. Generate custom reports

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 95 Related Services
SHOEMOBILE SOLUTION: Grainger’s
Shoemobile fleet is unsurpassed in the industry.

We operate a growing fleet of 45’ tractor-trailers
and 26’ trucks. Trained service representatives
measure customer employee’s to help ensure a
proper fit and suggest styles that adhere to their
company’s footwear program guidelines.

Shoemobiles can display over 100 footwear
styles to meet your program needs and stock
2,000 pairs to allow your employees to receive shoes during a visit. Trained footwear professionals ensure correct sizing and comfort. Grainger has a 96% fulfillment rate on our Shoemobile. If a shoe is unable to be provided at time of purchase, Grainger will ship the shoe AT NO CHARGE to the employee’s home or work location.

Point of Sale: Grainger is a leader in Shoemobile
Automation Technology. We process transactions in
seconds using computer-generated sales tickets & barcode technology, leaving more time for proper fitting and style selection.

Compliance Benefits
Administrators can establish compliance measures with
Grainger’s Benefit Management System with the
following capabilities:

1. Employees can only purchase footwear that
meets the requirements of their job task, ensuring they select the right footwear as specified by the employer. This reduces the risk of employees buying the wrong footwear or footwear that does not meet the appropriate ASTM standards.

2. Robust reporting allows an organization to track not only who bought footwear, but also who has not used their subsidy, a potential indicator of old or worn out footwear. Ensuring the footwear is in serviceable condition, reduces the potential for issues due to worn outsoles, etc. In addition, exception reporting allows an organization to ensure everyone has access to the appropriate footwear, again reducing the potential for employees to use unapproved footwear.

4. Eyewear Program
Grainger partners with a network of eyewear providers that can offer multiple solutions for safety prescription eyewear needs. Service options include onsite kiosks or local eye care service providers. Each program has unique features and may require a minimum number of eyewear users. Further details are presented in the charts below.

Eyelation | Eyelation is a benefit management system enabling employees to order 24/7 and companies to save time and money. Over 250,000 registered users currently use Eyelation’s Benefit Management Platform to manage their safety eyewear program. The Eyelation program includes a self-service kiosk with its own internet connectivity and allows for online ordering on customer’s desktop and mobile.

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 96 Related Services
Eyelation Benefits
24/7 system access for all employees
Customizable for departments so employees only access approved products
All orders are reviewed by an optician
Benefits, eligibility, and renewals are managed by Eyelation Productivity savings of approximately 45 minutes per employee vs traditional SRx programs
Transactional savings
One cohesive program for all employees
Account information including benefits, eligibility, and product selection are compiled, along with download of employees at the plant. .Administrators can access the Administrative Site to export billing details that correspond to the distributor invoice.

Total Eyewear Users
200 or more for kiosk
Online ordering now available,
minimum of 50
Pricing Format Components priced separately
Ordering Process
Order at kiosk with its own internet
connectivity or online, 24/7
Program
Management Tools
Manages eligibility and allowance
Reporting available on
Eyelation.com
Program Start Up
Program set up process. Scheduled
installation of onsite kiosk or
activation of online program.

Glasses Pick Up Mailed to home or work
Hoya | Hoya's SRx Made Easy provides a simple process for customer's to purchase prescription safety eyewear through a national network of independent eye care professionals.

Package pricing saves customers money on a comprehensive range of frame styles and lens treatment options. SRx Made Easy turns a logistical challenge into a tangible benefit for your business.

Hoya's SRx Made Easy provides a simple process for customer's to purchase prescription safety eyewear through a national network of independent eye care professionals.

Program works for any size customer or location

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 97 Related Services
Simplified SKU Process - Only 4 Price Packages & SKU's
Each SKU is a complete pair of glasses and includes professional optician fitting services (regular eye exam is not included)
Access to Hoya's nationwide network of eye care provider BASIC package: includes Plastic frame by HOYA (20+ styles to choose from, such as new high-wrap foam-lined options)
Enhanced package: includes any frame choice from the collection, including titanium and stainless steel frame options. Sunglasses option: includes Choice of Photochromic or Polarized lenses
HOYA has partnered with more than 2,000 independent Eye Care Professionals throughout the United States to provide accurate and timely eyewear fitting and order processing

5. Emergency Preparedness Services
Grainger is committed to serving our local communities in their greatest time of need. This begins with a pro-active approach that develops preparedness-focused relationships with federal, state and local first-responders and other relevant government agencies. Pro-active relationships are the key in providing support to help our communities prepare, respond and recover from emergency situations.

Each year our supply chain and inventory management teams collaborate to develop forecasts and inventory strategies to fulfill the abnormal spikes in demand that often occur in large scale disasters such as hurricanes, floods, wild fires, winter storms and other emergency events. An incremental inventory investment is made and critical supplies and equipment are strategically pre-positioned within our network of more than 250 Branches and 14 Regional Distribution Centers. This approach enables planning discussions to align customer needs with our emergency inventory plans well before disaster strikes and expedite the delivery of critical supplies to affected areas. Additionally, the products and solutions offered reflect Grainger’s allhazards philosophy as well as guidance from authorities such as FEMA, the CDC, DHH, the American Red Cross, as well as years of company experience supported by historical customer demand data.

Grainger’s online emergency preparedness landing page if filed with resources and information on products and services which directly addresses many of the needs for emergency preparedness In the event disaster strikes or is deemed imminent, Grainger’s Corporate Response Team

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 98 Related Services
collaborates to identify priorities, assess our inventory position, provide large order support & expedite customer deliveries. Our emergency planning efforts and state of the art order fulfillment systems allow us to provide customers with real-time product availability information that can be counted on.

Ultimately, Grainger’s greatest resource is our people, especially those directly supporting the affected communities. During a large-scale disaster Grainger’s highly trained and experience employees provide direct support to State, City or County emergency operations centers (EOCs). These employees often work directly with local first responders and responding agency’s to quickly field information requests related to product selection, availability, quotes, delivery, invoicing and more. These team members also assist with in the execution of Grainger’s prioritization protocol which prioritizes inventory to those agencies directly involved with response efforts.

Grainger offers the following during emergency situation:

Branch Operational Hours Extended up to 24 Hours a day as required Experienced Customer Service Agents available 24-7 at 1-800-CALL-WWG Emergency preparedness catalogs, capabilities guides, and emergency checklists Internet landing page on grainger.com dedicated to threat-specific solutions, products and resources.

In any emergency, large or small, our pricing and services remain as provided in the contract.

Recent examples of Grainger’s Emergency Response capabilities:

California Camp & Other Fires | OctoberNovember 2018 and October 2017: The Grainger corporate response team activated daily briefings
and updates to maintain situational awareness and
work collaboratively with all emergency response
agencies, public and private. Throughout the
Camp and other fires, Grainger provided a
consolidated source for critical supplies required to
keep facilities, fire crews and shelters
operating. Requirements included carbon filters,
air purifiers, N95 respirator masks, gloves, cots,
tents, cleaning supplies and more. Affected areas were served via same day deliveries from Grainger’s Patterson, CA distribution center. Grainger’s transportation team assisted with expedited deliveries to emergency staging areas and shelters. Grainger field representatives were present or remained on alert status 24 hours a day over a 2 week period to support agency needs. Grainger’s supply chain team monitored demand and directed product to Northern California from Grainger distribution centers and direct from its manufacturers and suppliers. Grainger teams were committed from initial support throughout response into recovery and cleanup, support is continuing.

Hurricane Michael Florida Panhandle and Surrounding Areas | October 2018: Grainger’s corporate response team was activated prior to the Category 4 hurricane making landfall near Mexico Beach Florida on October 10, 2018. Product was positioned and trailers readied. Grainger employees and resources made way to the areas beginning the weekend of October 6 to assist State of Florida and all private/public entities with

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 99 Related Services
preparation. Grainger employees were present at the State of Florida Emergency Operations Center (EOC) in Tallahassee and local government EOC’s throughout the hurricane and recovery. With several thousand residents’ homes damaged or destroyed, shelters were made available. Grainger met daily needs for water, MREs, cots, blankets, toiletries, first aid equipment, medicine, sanitary and other shelter items. Grainger expedited distribution of chainsaws, insect repellant, generators, sand bags, gas cans, and related supplies. First responders throughout the
area used Grainger for supplies including
flashlights, batteries, reflective vests, signs,
shovels, water, personal protective
equipment, generators and sanitary
equipment. Product was redirected from
other Grainger facilities and its
manufacturers and suppliers to the Florida
Panhandle.

6. Energy Services
The Grainger Energy Services team can identify and implement a wide range of efficient solutions for your agency through its network of qualified, insured and licensed service providers. Our service providers help facilitate the installation of energy-saving and water conservation measures. We can help Members secure applicable incentives and rebates for energy and water-saving projects. Grainger North America also offers Environmentally Preferred Product (EPP) training in collaboration with our key supplier partners. *Provided by third party service providers and subject to Member eligibility.

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

7. Lighting Services
The Grainger Lighting Solutions team serves as your resource to help implement a comprehensive lighting retrofit of your facility through its network of qualified, insured and licensed service partners. Working closely with you, our service partners will help identify and facilitate the installation of energy-saving lighting measures that will help benefit your bottom line with minimal disruption to your business.

Our service partners will also help you secure
applicable incentives and rebates for your energysaving project. Don't wait, get access to innovative energy-saving services, PLUS a wide selection of
lighting products today!
With a focus on energy costs, environmental
considerations, safety & security issues, and the need
for quality lighting in the workplace, lighting retrofit projects offer significant energy & MRO savings while improving facility infrastructure.

Through our qualified network of ESCO partners, the Lighting Solutions group offers:

Site assessments
Audits/Design
Turnkey proposal
Professional project management/installation
Utility rebate administration

8. Facility Services
Grainger has a range of services to provide the City of Tucson and OMNIA Members with assistance as to roofing, skill training, electrical and protecting interior services. A summary of our 3rd party relationships follows:

Electrical Services: Electrical system consultations are offered to determine the degree of present arc flash
hazards and apply equipment labeling. Studies include
maintenance of electrical distribution system components and mitigation solutions to lower arc flash energy or
exposure.

Technician Skill Training Services: Members receive safety and industrial skills development to apply on the job immediately. Training can be scheduled on-site at Member locations or off-site at scheduled locations across North America. Topics such as compliance, electrical, HVAC, and mechanical are addressed.

Roofing Services: Roofing and building maintenance solutions designed to prolong structural life, track roof assets, save energy and improve safety.

Patch & Repair Services
Roofing Restoration
Rooftop Safety Installation
Roof Cleaning
Inspection Services

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 101 Related Services
Preventative Maintenance Contracts
Air Barrier Audits
Indoor Coating Services: A comprehensive portfolio of solutions is offered for preparing, priming, coating and protecting interior surfaces.

9. Custom Product Center
Grainger has the ability to customize products with the Member’s logo or message. Customize products like filters or signs to meet your needs. Members decide the size, configuration or message— Grainger will take care of the rest.
b. Describe how you will roll out your program to City of Tucson staff? Include in your discussion training, education, meetings, information gathering, etc.

Grainger acknowledges success of the City of Tucson contract begins with an effective plan, embraced by the City, to educate, inform, and go to market strategy. Grainger will utilize a combination of communications and marketing programs to drive contract awareness, demonstrate contract value, and promote a call to action towards existing City of Tucson staff. In addition, Grainger will partner with OMNIA, industry experts, and business partners to implement the contract.

Grainger will collaborate with City of Tucson and OMNIA Partners to mutually align on communication channels, messaging content, and delivery targets and timing to demonstrate a strong partnership across our organizations when marketing the City of Tucson contract and its benefits.

Grainger will designate a dedicated implementation project manager to execute and deploy all major milestones of the Master agreement.

DEFINE – Within first 10 days of award
Create a mutually agreed upon joint communication campaign, including:

A. Assign marketing and communication exports to create messages and tools for internal and external purposes to include:
a. Upon notice of award, Grainger will provide Executive Leadership endorsement and support. Throughout Grainger, messages will endorse the new Master Agreement as a viable option for Participating Public Entities and will highlight the value and benefits of the new contract.

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 102 Related Services
b. Grainger will collaborate with City of Tucson/OMNIA Partners and distribute a co-branded press release providing highlights of Grainger's award position and contract benefits.
c. Grainger will collaborate with City of Tucson/OMNIA Partners and announce Grainger's award position and contract benefits through mutually agreed upon social media sites such as Twitter, Facebook, Linkedin, and YouTube. d. Update dedicated OMNIA Partners Grainger internal website with City of Tucson contract information and benefits.
e. Grainger will partner with the City of Tucson to identify Key Agencies and Key Stakeholders at each one.

PLAN - Within first 30 days of award
Grainger and City of Tucson will create a mutually agreed upon contract execution and education strategy including:

A. Grainger will conduct a Joint Planning Workshop with City of Tucson leadership to determine contract Key Performance Metrics and determine the specific goals/initiatives of the City of Tucson. We will create a Site Execution Plan, which will be deployed to the Sales Team.

B. As part of the Joint Planning Workshop, Grainger and City of Tucson/OMNIA Partners will align on the following to include:
a. Marketing
b. Education/Training
c. Contract Performance Metrics
d. Annual Contract Awareness
e. Customer Growth/Penetration
f. Segment Strategy
LAUNCH – Within 30-60 days of Award
Grainger, City of Tucson, and OMNIA Partners will partner together to educate respective teams of the new contract terms, differentiators, and go-to market tactics that will be used to ensure growth and transition will be smooth.

A. Marketing
a. Provide to City of Tucson mutually agreed upon co-branded collateral pieces including, contract benefit presentations, services and solutions marketing collaterals, and case studies.

B. Education/Training
a. Grainger leadership will ensure comprehensive understanding of the City of Tucson/OMNIA Partners contract terms, benefits, and solutions through regional Kick-Off Calls, and regional focused Site Execution Plans for Grainger Sales Team members

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 103 Related Services
b. Grainger’s Government Sales team will have comprehensive knowledge of the new agreement to present the benefits of this agreement to all eligible agencies.
c. Conduct dedicated training - In person and virtual meetings – to key City of Tucson personnel on the new Grainger’s offering
d. Provide seller action plans and timelines to achieve implementation success criteria
e. Conduct, at minimum, quarterly contract educational calls with Grainger Sales and Customer Service teams
C. Contract Performance Metrics
a. Grainger will utilize sales reporting to ensure all goals and objectives are met.

Grainger will provide periodic updates on the contract’s revenue performance and affiliation growth through Stakeholder updates and business reviews as requested.

D. Annual Contract Awareness
a. Business Reviews with City of Tucson Procurement Officer and Key Agencies b. Conduct webinars for City of Tucson staff as well as live meetings, to refresh knowledge of contract benefits, promote key initiatives, share customer level success stories, as well as product offerings/promotions c. Provide customer compliance metrics and reporting as requested E. Customer Growth/Penetration Efficiencies
a. Work with City Staff to identify areas of opportunity for additional savings offered through this contract. Grainger will use reporting, supplier experts, and consulting business partners to identify key areas the City can take advantage of.
c. Describe how you will develop and maintain relationships with key department end users to convert sales to this contract, offer relevant solutions, problem solve, introduce new products or services, etc.

To develop and maintain relationships with key department end users to convert sales to this contract, Grainger will conduct Business Review Meetings with City of Tucson and all participating agencies and members of Grainger’s Sales team led by the primary Account Manager. At these meetings, we’ll review existing customer goals, make adjustments to ensure the needs are being met through this contract. We will also present cost savings and other efficiency opportunities related to the contract for consideration, and work continually with the City and each agency to meet their expectations.

Grainger’s value extends beyond the products we deliver. Our Services, Solutions, and Products help our customers control and lower cost. We will ensure we review new department or agency initiatives to determine solutions that Grainger could proactively drive additional cost savings to meet department and agency objectives.

Grainger offers many relevant cost savings solutions that bring value add to the City of Tucson’s participating agencies such as Safety Services, eCommerce, and KeepStock Inventory Solutions. The Grainger team will proactively introduce solutions, including new products, during site visits and regularly scheduled Business Review Meetings

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 104 Related Services
d. Describe your sales and reporting capabilities. What level of detail is available? Grainger’s utilizes SAP’s innovation for reporting, transactional, planning, logistical and operational needs of the facilities maintenance marketplace and especially to meet our customers’ reporting requirements. A high level of report detail is available including: items purchased by track code, sub track code, and or account number, total sales and quantity per item, total sales at an account level as well as their shipping location, supplier diversity reports, green purchase history reports, invoice detail report and more.

Additionally, Grainger’s self-serve site allows users to view real-time Order History, or all orders placed as well as order status, delivery times, logs for approval, workflow actions taken, and to download invoices if copies are required.

Some of Grainger’s detailed standard reports that monitor spend and track usage includes:

Procurement Tendency Report: helps customers understand purchasing tendencies executed through Grainger (channel sales, repeat item spend, category spend)
KeepStock Inventory Management Reporting: reports generated showing customers inventory utilization through all KeepStock programs Customer Report Card: The Customer Focused Quality Report Card is a detailed breakdown of the following information:

Order Summary
o Total Purchases
o Total # Orders
o Total # of Order Lines
o Average Line per Order
o Average Dollars per Order
Product Accuracy
Fill Rate
Complete Shipment Rate
On-Time Delivery
Invoice Accuracy
Cost Savings Analysis (CSA): Reports savings based off catalog price.

Item Purchase History (IPH): Summary report that shows items purchased by track code, sub track code, and or account number. Include total sales and quantity per item.

Item Purchase History by Account (IPH by Account): Reports items purchased by track code, sub track code, and or account number broken down at the account level.

Green Item Purchase History (Green IPH): Summary report that show green items purchased by track code, sub track code, and or account number. Include sales and quantity per green item.

Purchase by Supplier (PBS): Reports item sold per Grainger supplier/vendor.

Product Line Distribution (PLD): Reports sales per month by material segment.

Supplier Diversity: Reports sales per Grainger’s diverse suppliers.

Purchases by Account (PBA): Reports sales by Grainger sold to account number to include seller alignment and prior year sales.

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 105 Related Services
Overall Purchase Analysis (OPA): Reports sales by account number to include seller alignment, prior year sales, CSP purchase’s, Non-CSP purchases, Grainger.com purchases, EDI purchases, ePro purchases, and FMRO purchases.

Ship-to Report: Line level detail report to show sales at an account level as well as their shipping location.
eCommerce Report: Reports sales by account broken out by Grainger.com and ePro sales.
eCommerce Summary Report: Summary report to show monthly breakdown of Grainger.com, ePro, and EDI sales.

Grainger Choice Report: Summary report to show monthly breakdown of sales per Grainger Choice brands.

Tier Report: Workbook that includes OPA, IPH, PLD, PBS, CSA, as well as a summary page.

The Invoice Detail Report (IDR) is a detailed breakdown of the following information:

Item Purchased
Bill Date
Customer PO #
Sales Doc #
Name of Orderer
Account number
Purchase Amount
Tax and Freight
billed
Catalog Price
Diff $ and savings
Order History Report: The order history file contains detailed information about each order. Reports may be customized based on the City of Tucson and OMNIA Member’s specific needs. This report includes the following fields:

Item Total Cost
Item Description Grainger Account Defaults (line level) P.O. Line, Member Part, Member Item Notes
Item Brand UNSPSC Product Category Code
Quantity
Categories and Sub-Categories
Order Date and Order Number Price
Shipping Information
Method, First and Last Name, Company,
Address, City, State, Zip, Country, Phone,
Fax, Email
Extended Price
Grainger Account Defaults (header level)
P.O or AMEX™ Ref, P.O. Release, Project
Job, Requisition Name, Department, Phone
Extension, Attention/Delivery Instructions
Subtotal
Payment Method Tax
Line Item Number Freight
Custom Reports: Grainger is capable of offering a wide range of custom reports. All custom reports may be made available upon customer request

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

4. Ordering & Invoices

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

4. Ordering and Invoices
c. Describe your ordering capacity (retail locations, telephone, fax, internet, etc.).

Provide details of the capabilities of your E Commerce website including ability to display contract pricing, on-line ordering, order tracking, search options, order history, technical assistance, lists, technical data and documentation, identification of alternate green products, etc.

Grainger’s web-based ordering system
(eCommerce purchasing system) has a proven
record as the largest e-Retailer in the MRO
industry. Grainger has the most comprehensive
website platform with user friendly and customerfocused flexible web portals, mobile apps, and eProcurement offerings in the industry. The
solutions deliver “Easy to Find,” “Easy to Use,” and
“Easy to Connect” procurement solutions that help
the City of Tucson and OMNIA members save time
and money.

With our eCommerce capabilities, customers may choose to order over the Internet through Grainger.com, place mobile app order, or order through a procurement solution such as Ariba, Workday, or Jaggaer. Below are the Grainger capabilities for ordering and invoicing.

Ordering Capacity: Grainger’s multichannel sales approach lets customers choose how they want to do business with us. It also gives them the flexibility of ordering in ways that best suit their needs. These sales
channels include:

Internet / ecommerce
Email
Toll Free Telephone
Retail / branch locations
Fax
Inside and outside sales representatives
Grainger’s KeepStock® inventory
management systems
Mobile App
Display Contract Pricing: Once logged on to Grainger.com or if accessing Grainger product via a Grainger punch-out, all City of Tucson contract pricing will be clearly displayed on item detail pages, within search results and in the shopping cart.

Furthermore, the City of Tucson / Omnia market basket products will be clearly identified with the red “K” on the item detail page, search results and in the shopping cart.

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 108 Related Services
The City of Tucson and OMNIA will be able to easily determine market basket items by finding the red “K”.

Online Ordering 24/7: The City of Tucson and OMNIA Members can submit orders 24 hours per day, 7 days a week, and 365 days per year on Grainger.com and mobile applications. This allows for quick and easy ordering for each Member anytime, anywhere.

Order Status & Tracking: The City of Tucson and OMNIA Members can use Grainger.com to track the status of any pending order, regardless of ordering channel (online, phone, fax, e-mail). Members can determine shipment status, backorder status, and partial order shipments, will call order pick-ups and order cancellations for orders placed within the past 36 months by clicking on the Order History link at the top of any Grainger.com page.

The City of Tucson and OMNIA Members will receive a shipment notification with carrier tracking information once an order has shipped.

Tracking
information can
easily be
accessed from
the shipment
notification

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 109 Related Services
Search Options: Grainger.com allows the City of Tucson and OMNIA Members to search and filter by the following attributes:

Keyword(s)
The City’s Market Basket items
Manufacturer/brand
Manufacturer model number
National Stock Number (NSN)
Grainger item number
The City’s part number
Supplier Diversity products
Green products (Logo for green)
Categories or product index
Grainger’s extensive investment in technology, specifically “search capability”, is further represented by the following Search functionality:

WILDCARD SEARCH: By using an asterisk (*), end users may perform a wildcard search. If a Member is looking for a model number but doesn’t remember the full number, the end user may type in the first three characters followed by an asterisk (*).

Grainger’s site will search all of the model numbers that start with those three characters.

REFINED SEARCH: End users may further refine their search results by clicking “Search Within these Results”. This feature filters the search results by an additional keyword or description. In addition, Members may further refine their search term by “Product Categories”, “Brand” or “Price”. As refinements are made, detailed technical specifications are shown to allow Members to narrow down to the exact product, quickly procure it, and resume work.

Once a search result is presented, Members may:

Add or remove refinements to their search without leaving the results page Refine their results by product specifications
Sort by price, availability, model number, brand name and more See additional product information without leaving the results page View items in table format for easier comparison
View a Mini-Item Detail Page for quick reference
Find Green and Supplier Diversity products quickly
Use Search results to compare up to eight products at a time See product availability in real time during checkout
SEARCH SUGGESTIONS (TYPE AHEAD): This functionality provides suggested terms, item numbers, product categories, and brands as the user inputs a search term or item number as presented below. Additionally, it retains a search term history and recommends products.

VIEW PREVIOUSLY PURCHASED: Grainger has a feature allowing users to narrow their search results to those products they have purchased in the past. This makes it easier to find the products you need.

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 110 Related Services
MINI ITEM DETAIL PAGE (IDP): When viewing like products in table format, users can click on any of the individual items to view a mini-IDP containing basic information on the product, and an ability to add that item to the cart.

TABLE VIEW: Organizes like products into logical groupings and provides additional product information. The table format facilitates easier comparisons between products.

Visual Attributes: Visual attributes help users by displaying imagery in addition to text and technical language. Users can click on an image to refine the search results by the selected value. Supplemental content is also available as banners to further help members with their purchase decision.

Order History: The innovative Home Page on Grainger.com includes relevant user information such as order history, invoices, and other useful information in support of efficient procurement management. Order history can be accessed for 36 months.

Users have the option of accessing order history on Grainger.com and reordering, or downloading a file of order history data for further analysis. This file of order history data can be configured to include multiple users, various types of orders, various date ranges, and multiple file formats.

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 111 Related Services
The City of Tucson and OMNIA Members can select search criteria to search order history.

Order history information is available online for the previous 36 months.

Technical Assistance: Grainger offers multiple forms of technical assistance on Grainger.com.

CLICK-TO-CHAT: Grainger offers Click-to-Chat Assistance for Members on Grainger.com and punch-out integrations. Agents are available from 7 am to 5 pm, Monday – Friday, in all time zones to assist Members with their product questions or anything related to the purchasing process. Agents in the click-to-chat function can access technical product experts to answer detailed questions on product application or specifications affording OMNIA Members a prompt means to get answers to their questions.

Members can chat live with a Customer
Service Representative (CSR) on
Grainger.com. Once “Chat Now” is clicked,
a message box opens up allowing members
to communicate with the CSA
HELP BUTTON: Grainger.com offers a “help” button featured on the top right of every page of Grainger.com to access additional information.

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 112 Related Services
The City of
Tucson and
OMNIA
Members can
quickly and easily
find answers to
the most
commonly asked
questions and
received guidance
while shopping
on Grainger.com.

Personal Lists and Profiles: The City of Tucson and OMNIA Members can create “Personal Lists” on Grainger.com and punch-out integrations for frequently purchased items. Multiple personal lists can be created and shared among Members using the same Grainger account to streamline the acquisition process. This functionality allows Members to:

Create lists by product category, service location, usage, or specifications and then organize those lists in folders
Order directly from their list by clicking "Add to Order" next to any item Assign a location to a list allowing for easy access of that list from the Grainger Mobile app
Add min/max quantities, bin locations, and print labels of the items in your list for easy inventory tracking
Share lists with other people on the same account, so they can view and order from other Members’ Personal Lists
Add or delete products on the list, combine lists or organize lists in multiple folders Shared usage of these easy-to-access lists can assist the City of Tucson and OMNIA Members in consolidating product orders, avoiding duplication and driving product standardization to reduce costs
To keep a record of previous purchases

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 113 Related Services
Technical Data and Documentation: Grainger’s General Catalog is available in its entirety on Grainger.com and includes technical data and illustrations.

SAFETY DATA SHEETS (FORMERLY MSDS): The City of Tucson and OMNIA Members may view and print SDS online at Grainger.com.

VIDEOS, CAD DRAWINGS, 360° SPINS: Users have the ability to see a complete view from various angles of many products from the Item Details page.

Identification of alternate green products: The City of Tucson and OMNIA Members can easily identify environmentally preferable products on Grainger.com. When searching for products simply look for our Green Leaf icon. This indicates that the select product has a UL validated certification and/or attribute. On Grainger.com members can filter any product search results to view environmentally preferable options.

Grainger provides the City of Tucson and OMNIA Members with the ability to shop for all certified products by clicking the certification logo provided on the grainger.com/green website. In addition, end users have the ability to narrow search results in order to identify environmentally preferable certifications and attributes that meet their specific requirements. All EPP products on Grainger’s shelves will have EPP product labels.

Product Availability by Location: The City of Tucson and OMNIA Members are able to determine real-time product availability by Grainger location.

Grainger.com
enables the
City of
Tucson &
OMNIA
Members to
check the
real-time
product
availability
and expected
arrival date of
shipped
orders.

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 114 Related Services
End users can designate a default
branch within their account profile or
allow Grainger.com to provide
availability based on the branch
closest to their location.

By selecting “Pick Up” members can
see which branch location has the item
in stock
Mobile Apps: The Grainger mobile app includes most of the same great capabilities as mentioned above on Grainger.com as well as a few unique features for a mobile workforce. Omnia members can use the Grainger app to find product, view and share product details, purchase product, approve requisitions, check order status and history, chat with an agent for help and much more. Grainger has apps for iphone, iPad and Android devices as well as a mobile optimized web page.

Workflow Management Controls: The City of Tucson and OMNIA Members are able to control and manage their workflow and spend management when registered and logged into Grainger.com. Grainger’s order management system allows the member greater purchasing control and visibility through customizable and flexible spend management authorizations. The workflow controls described here are administered by the individual Purchasing Entity.

Grainger's online Order Management System allows Members to:

Establish an approval process for orders that exceed Member-specified dollar limits
Set a budget for individual users on a per week, month or year and then track their spend with reporting
Designate a specific users as default approvals
Apply spend limits & default approvers across multiple users or groups of users
Add notes to the order as it is sent for approval
Modify delivery and payment information on orders submitted for approval

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 115 Related Services
Add, remove or change item quantities on orders submitted for approval
Apply a payment method from your profile to a pending order Set order approval rules based on Market Basket items
Work Order Integration: Grainger also offers the ability to integrate Computerized Maintenance Management Systems (CMMS)/ Work Order systems with the purchasing process to allow for reconciliation of purchases to work orders. This type of integration aligns work order data to product orders and packing slips for streamlined receiving, and assigns product cost to the work order for a full view of project costs.

Grainger has established full integrations with some CMMS/work order systems, which allow users to click out to a Grainger site for shopping. Other integrations have been established enabling flat file transfers to automate the reconciliation of work orders and purchases. Grainger’s eCommerce Solutions Managers can assess current work order and purchasing processes and streamline this process with the solutions mentioned above.
b. Describe your invoicing process. Is electronic invoicing available? Is summary invoicing available? Are there other options on how an agency receives an invoice? Submit sample invoices.

Yes, electronic invoicing is available as is summary invoicing. Grainger has multiple ways to receive an invoice including electronic invoicing:

Individual invoices per shipment
EDI invoicing
P-Card invoicing
Email invoicing
Summary Billing
Please see Exhibit 2 Sample Invoice
Invoicing Process: Grainger uses our enterprise system (SAP) that allows us to select the type of billing the City of Tucson and OMNIA Members require. After the order is placed into our system and the delivery process completed (picked up or shipped out), the invoicing process begins.

Member is sent an invoice according to the method required (email, electronic, other)
Email: Invoice is sent to the Member automatically to the identified email addresses in the system
Electronic: Invoice is sent to the Member electronically in cXML, EDI, xCBL of flat file format. Grainger has a team of analysts to work with you through implementation and testing of these electronic invoicing formats and build in certain customizations to meet your needs. Electronic invoicing allows your users to easily access invoice data within your system for easier reconciliation and payment.

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 116 Related Services
Invoice and Packing Slips on Grainger.com
Omnia members have the ability to search order history and review invoices and packing slips of all Grainger orders on Grainger.com. This makes the reconciliation of pcard purchases much easier.

Summary Invoicing: Summary Invoicing (Summary Billing) is available for the City of Tucson and OMNIA Members. Grainger’s summary billing is an invoicing system that simplifies Members’ procurement process while reducing internal costs. We will provide a single bill containing a periodic summary of purchasing activity (monthly, semimonthly, or weekly). By receiving a summary bill rather than individual invoices for each transaction, Members will have fewer pages to approve and fewer checks to write. This reduction in procurement process steps will save you both time and money.

If Members meets the requirements for Grainger's Summary Billing program and chooses to participate in this cost savings program, Members will decide:

1. Manner in which bill is sorted

2. Cycle ending day
Summary billing sorts and subtotals individual invoices over a specified time. Members may select from more than twenty sorting options. Each month, Members will receive a bill approximately one week after the selected cycle-end date. c. Describe how problems – such as a customer ordering a wrong product; a customer receiving a defective or wrong product; etc. – are resolved.

Each 2,000 Customer Service Associate (CSA) has use of state-of-the-art technology tools needed to address inquiries and ensure the City of Tucson and OMNIA Member’s expectations are met.

Grainger’s online system and network gives its government sellers and customer service representatives immediate online access to real time Member account information to help Members and provide information including, but not limited to: Status of orders (shipped or pending) as well as:

Backorder status
Contract pricing
Category discounts
Product availability
Product information
Account and billing questions
Contract compliance
Technical product support
Cross referencing
Specifically for product returns for the following reasons:

Wrong item shipped from Grainger
Item damaged when received
Faulty defective item that has warranties

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

1. The Member should call Grainger Customer Care at 1-800-GRAINGER (472- 4643)

2. Indicate if they would like a replacement product or a credit

3. Grainger takes responsibility for the return and will send a return label to the customer

4. At their convenience, the customer carefully packages the item(s) and includes the packing slip

5. Pre-paid shipping label is placed on return package

6. Member notifies UPS to pick up the return.

7. New product is sent to the customer or their account is credited Steps for a Standard Return originally shipped to a customer for the following reasons:

Incorrect item ordered
Ordered too many items
No longer need or want
The product may be shipped back to Grainger or dropped off at any Grainger branch location.

For a product shipment:

1. The Member should call Grainger Customer Care at 1-800-GRAINGER (472- 4643)

2. Package the item(s) and include the packing slip

3. Write the reason for returning the product on your packing slip; if the packing slip is not available, please provide the purchase date, the original invoice number and the item number for the product

4. Indicate whether you would like a replacement product or a credit

5. Ship the package to the nearest Grainger branch location d. Describe how your firm measures performance including identification, calculation, tracking and reporting of measurements. What is your stock fill percentage rate, by line item, of the orders filled without backorders?
Grainger measures performance in several ways:

1. On-time Delivery

2. Product Accuracy

3. Fill Rate

4. Complete Shipment Rate

5. Invoice Accuracy
Please note: percentages presented below are actual City of Tucson metrics.

On-Time Delivery | 95.52% On-time delivery is measured by the percent of “trackable” lines delivered by the customer’s expected delivery date.

The State of AZ is positioned in proximity to Grainger’s Los Angeles, CA distribution center (DC) that has the ability to provide next day delivery on most orders to most destination points within the state along with the city of Tucson. In addition to the Los Angeles, CA DC, Grainger operates a Dallas, TX DC that has the ability to provide 2

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

Product Accuracy | 99.23% Product accuracy is measured by the percent of lines Grainger fulfilled without post order correction
Fill Rate | 95.97% Grainger’s annual average fill rate is in range of 95-97%. Grainger measures Fill Rate by tracking the percent of lines Grainger fulfilled “in full” from available stock at time of order.

EXAMPLE – A customer places an order for 10 distinct items; one each. Grainger fulfills all 10 items from our Chicago DC and the customer receives all 10 items the next business day. customer Fill Rate = 100%.

Invoice Accuracy 99.23% | Invoice accuracy is measured by the percent of lines Grainger correctly invoiced without post order correction e. If providing for retail location purchases, describe how agencies choosing to pick up products at a retail location will receive the correct contract pricing.

The starting point for correct contract pricing is the Member’s account number to which pricing is linked. Pricing is linked at the inception of the City of Tucson and OMNIA contract for previously aligned Members and for any new Member requesting to participate on the City of Tucson and OMNIA contract.

Grainger’s pricing team will apply coding to all account numbers (locations) for each City of Tucson or OMNIA member within our company wide SAP Business Enterprise System. This coding will include pricing and freight terms, as well as all contract terms and conditions unique to the City of Tucson and OMNIA agreement. f. Describe your process for identifying out of stock items and the options available to ordering agencies, such as: request a back ordered item, requesting a substitute item and cancelling the item from the order.

For items back ordered, Grainger utilizes several methods to notify the City of Tucson and OMNIA Members if an item is out of stock, depending on order method. For online orders, Members will have real time visibility to out of stock or discontinued items.

The City of Tucson &
OMNIA Members can
view real-time product
availability on
Grainger.com

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 119 Related Services
For substitute items, Grainger.com functionality includes a “compare items” feature which provides a side by side comparison of available alternates for the Member’s consideration. In all instances, the decision to accept a substitute product is solely that of the Member.

If the Member places an order either via a branch or phone, the Member is immediately notified by a Customer Service Associate (CSA) who will inform them of options for substitute or alternate items. Grainger’s ERP system easily allows the CSA to search for available alternates for the member to consider. Product information can also be emailed or faxed to the City of Tucson or OMNIA Member to review.

For faxed or emailed orders, a CSA will notify the Member and inform them of options for substitute or alternate items. Product information can be emailed or faxed to the Member.

For cancelling an item on an order the City can utilize grainger.com click to chat, call our customer service agents/branch/Sales representatives, email, or fax.

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

5. Other / Value Add

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

5. Other/Value Add
a. Describe any government rebate or government incentive programs applicable Grainger Incentive Program
Grainger is committed to offering incentives and rebates to all aspects of Public Agency use. Below are the newly enhanced incentive programs being offered through this contract.

Grainger provides incentives to City of Tucson/OMNIA Members that:
1) Affiliate to this contract
2) Purchase more than $250,000 annually under the Agreement from Grainger, 3) Grow purchases under the Agreement and/or
4) Purchase more than 50% of spend via a Grainger approved ecommerce channel
These incentives are explained below:

Administrative Fee on Spend of More than $250,000: Grainger will provide the City of Tucson/OMNIA members that purchase more than $250,000 from Grainger in a contract year with a Direct Sales Administrative Fee (“DSAF”) of Two Percent (2%).

The 2% fee shall be on all net annual spend by a Member.

Incentive Growth: Grainger will provide the City of Tucson/OMNIA Members an incentive fee tied to annual incremental purchase growth. If the Member increases its net annual spend from Grainger, as compared to the previous contract year, Grainger will pay a 5% fee on the incremental growth.
eCommerce Incentive: Grainger will provide the City of Tucson/OMNIA members that purchase more than a 50% of spend from Grainger through a Grainger approved ecommerce channel with a 2% ecommerce incentive fee (ecommerce Incentive Fee) paid annually on all ecommerce spend for the contract year.

Reporting and Payment: Payment of the rebate, along with a supporting report, will be issued to Public Participating Agencies within 90 days of the close of the current contract year. Grainger will work with OMNIA Partners on the distribution of the funds.

Net Annual Spend Defined: Net Annual Spend is calculated for the contract year and is defined as the total invoice price of all contract year purchases less:

1. Refunds

2. Credits on returns

3. Discounts

4. The monies paid on any purchases pursuant to the Grainger Distributor Alliance Program

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 122 Related Services
b. Describe how your firm will meet the monthly usage reporting criteria. Submit a sample report.

Grainger is capable of meeting all requirements for the monthly usage reporting. We will provide an electronic copy of a usage report upon request to the Agency Department of Procurement. The report will provide complete information on the items purchased under this Contract. At a minimum for each item sold, the report will list the manufacturer name, model number, part number, item description, quantity sold and total spend by department, division and ordering entity.

Please see Exhibit 3 Grainger Sample Item Purchase Report c. Please include any value-added services that have not been listed in the scope of work. Services could include, but not limited to, safety shoe program, additional inventory management, emergency preparedness services, safety glove programs etc.

Grainger will support the City of Tucson and OMNIA Members in achieving additional cost savings and efficiencies over the duration of the Contract by leveraging our years of experience in saving customers time and money. Grainger’s core value proposition is centered on helping customers identify ways to “take costs out of their business,” specifically in the areas of time, space and dollar savings.

For ease of reviewing all services Grainger offers the City of Tucson and OMNIA Members, Grainger has included all value-added services with the services in section

3.Services.

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 124 Related Services
Attachment B
Part # UOM UOM Qty List Price Category Discount MB Price Part # UOM UOM Qty List Price Category Discount MB Price Part # UOM UOM Qty List Price Category Discount MB Price Part # UOM UOM Qty List Price Category Discount MB Price Part # UOM UOM Qty List Price Category Discount MB Price Part # UOM UOM Qty List Price Category Discount MB Price Part # UOM UOM Qty List Price Category Discount MB Price Part # UOM UOM Qty List Price Category Discount MB Price Part # UOM UOM Qty List Price Category Discount MB Price Part # UOM UOM Qty List Price Category Discount MB Price Part # UOM UOM Qty List Price Category Discount MB Price Part # UOM UOM Qty List Price Category Discount MB Price Part # UOM UOM Qty List Price Category Discount MB Price Part # UOM UOM Qty List Price Category Discount MB Price Part # UOM UOM Qty List Price Category Discount MB Price Part # UOM UOM Qty List Price Category Discount MB Price Part # UOM UOM Qty List Price Category Discount MB Price Part # UOM UOM Qty List Price Category Discount MB Price Part # UOM UOM Qty List Price Category Discount MB Price Part # UOM UOM Qty List Price Category Discount MB Price Part # UOM UOM Qty List Price Category Discount MB Price Part # UOM UOM Qty List Price Category Discount MB Price Part # UOM UOM Qty List Price Category Discount MB Price Part # UOM UOM Qty List Price Category Discount MB Price Part # UOM UOM Qty List Price Category Discount MB Price Part # UOM UOM Qty List Price Category Discount MB Price Part # UOM UOM Qty List Price Category Discount MB Price Part # UOM UOM Qty List Price Category Discount MB Price Part # UOM UOM Qty List Price Category Discount MB Price Part # UOM UOM Qty List Price Category Discount MB Price Part # UOM UOM Qty List Price Category Discount MB Price Part # UOM UOM Qty List Price Category Discount MB Price Part # UOM UOM Qty List Price Category Discount MB Price Part # UOM UOM Qty List Price Category Discount MB Price Part # UOM UOM Qty List Price Category Discount MB Price Part # UOM UOM Qty List Price Category Discount MB Price Part # UOM UOM Qty List Price Category Discount MB Price Part # UOM UOM Qty List Price Category Discount MB Price Part # UOM UOM Qty List Price Category Discount MB Price Part # UOM UOM Qty List Price Category Discount MB Price Part # UOM UOM Qty List Price Category Discount MB Price Part # UOM UOM Qty List Price Category Discount MB Price Part # UOM UOM Qty List Price Category Discount MB Price Part # UOM UOM Qty List Price Category Discount MB Price Part # UOM UOM Qty List Price Category Discount MB Price Part # UOM UOM Qty List Price Category Discount MB Price CITY OF TUCSON, RFP# 192163, MAINTENANCE, REPAIR AND

OPERATIONS (MRO) SUPPLIES, PARTS, EQUIPMENT, MATERIALS AND

RELATED SERVICES
Attachment B - Category Discounts
Category
Percentage Discount off
list price (%)
Abrasives 7%
Adhesives, Sealants, and Tape 7%
Cleaning 22%
Electrical 23%
Electronics, Appliances, and Batteries 19%
Fasteners 32%
Fleet and Vehicle Maintenance 5%
Furniture, Hospitatlity and Food Service 5%
Hand Tools 14%
Hardware 5%
HVAC and Refridgeration 17%
Lab Supplies 7%
Lighting 22%
Lubrication 7%
Material Handling 15%
Motors 19%
Office Supplies 5%
Outdoor Equipment 12%
Paint, Equipment and Supplies 10%
Plumbing 20%
Pneumatics 11%
Power Tools 11%
Power Transmission 19%
Pumps 7%
Safety 19%
Security 15%
Test Instruments 7%
Welding 10%
(Other) HVAC: Filters 40%
(Other) Emergency Preparedness 19%
Base Discount 5%

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

1. Provide a price proposal as requested on the Attachment B – Price Page.

Grainger has completed Attachment B – Price Page.

Core Lists
a. Market Basket – Provides for the deepest discounts, as listed on the category discount sheet, on a variety of products to agencies nationwide. Products in this list represent the largest annual spend in terms of dollars and/or highest volume in terms of quantity. Pricing for Market Basket items shall be provided to all Participating Agencies.

Pricing for the Market Basket will be provided to all Participating Agencies. b. Functional Alternatives – Provide items which can be substitutes for the corresponding items on the Market Basket which might provide better value but meet the same need. Items in the Functional Alternatives section of the price page will be evaluated as value-add items for the National Program. Pricing for Functional Alternatives shall be provided to all participating agencies.

All functional alternates will be provided to all Participating Agencies. i. Using Attachment B, Price Page, complete the columns specified resulting in the proposed discount and net contract price for items offered nationally.

Grainger has completed Attachment B, proposed discount and net contract price for items offered nationally.
ii. Using Attachment B, Price Page, complete the Category Discount page listing the percentage off discount price for each category provided.

Grainger has completed Attachment B category discount page. iii. How often does the Offeror propose to update this list? Are there certain products that should be updated more frequently than others?
Grainger proposes to update the market basket on an annual basis per contract year.

Upon mutual approval of both parties, this market basket will be active for the full 12 months of the next contract year, and Grainger will not increase the Market Basket pricing for these items during the contract year. In the event a Member Core List Item is discontinued, the parties will find a mutually agreeable replacement product and add such replacement item to the Member Core List.
b. Customized Core List by Agency, individual local and state departments, and regional core lists– In addition to the National Core List, Offerors may provide customized core lists to agencies.
i. Describe Offeror’s ability to provide customized core lists to agencies; In addition to the Grainger Market Basket (Attachment B), we offer the ability for each

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 127 Related Services
agency to create a custom market basket. To drive additional cost savings while enhancing procurement stability, agencies can select a custom market basket consisting of products the individual agency most frequently procures. The Grainger Sales team will work with Agencies seeking to consolidate, standardize and to identify a product list and price.
ii. The number of items Offeror proposes to provide on a customized core list; Grainger offers the ability for each agency to create a custom market basket unique to individual agency’s needs which cannot be specific to a number of items. iii. How often does the Offeror propose to update customized core lists; Grainger proposes to update the custom list on an annual basis per contract year.

Upon mutual approval of both parties this custom list will be active for the full 12 months of the next contract year. Grainger reserves the right to adjust pricing to reflect market conditions. These adjustments may include unforeseen significant increases in supplier’s costs resulting from changes in laws or regulations, impositions of tariffs, currency fluctuations, increases in commodity prices, or other changes in conditions not reasonably foreseeable to Grainger.
iv. Describe any agency size or volume limitations.

There are no agency size or volume limitations to receive a customized core list. c. Catalog Pricing: Provide pricing for products not included in items 1.a. and 1.b. above, i. Describe how you will price catalog items that are not listed on the Market Basked list. That is, by product category, sub-product category, manufacturer, etc.

Category Discounts: Our offer encompasses significant discounting across 32 MRO categories. These category discounts are applied to Grainger’s Contract Reference Price (CRP). Introduced in 2017, CRP is the product pricing basis for contract customers. CRP is market-based and lower than our historic List Price and thus makes more products attractively priced and simplifies the purchasing process. CRP is stable and only subject to change three times per year. Because CRP is lower than Grainger’s prior List Price, contract category discounts are also lower. It is therefore important to compare the “final” product prices, as a larger discount percentage offered by a competitor may not yield a lower final product price.

For City of Tucson and OMNIA Members, CRP is found on Grainger.com when Members log into their account. The CRP at the time of purchase will be the price to which any contract discounts will be applied. The offered category discounts are fixed through the life of the contract across 32 MRO categories.

Grainger Product Sourcing: The City of Tucson and Participating Public Agencies are able to purchase through Grainger’s Sourcing arm, which reaches out to Grainger’s network of non-catalog suppliers to provide access to over five million additional products and services. The pricing and discounts set forth above do not apply to items

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 128 Related Services
purchased through Grainger’s Sourcing arm. Pricing will be quoted on a case-by-case basis. Grainger Sourcing Terms and Conditions apply to any Sourced purchases. The pricing model for Sourced Products is based on current market conditions and is competitive for spot buy situations on a per order basis.

Please see Exhibit 10 Grainger’s Sourced Product Terms and Conditions. ii. Disclose the number of items in each product category and in the catalog Category # Items
Abrasives 12,539
Adhesives, Sealants, and Tape 7,430
Cleaning 13,612
Electrical 61,900
Electronics, Appliances, and Batteries 6,009
Fasteners 86,701
Fleet and Vehicle Maintenance 23,653
Furniture, Hospitality and Food Service 21,751
Hand Tools 35,641
Hardware 40,235
HVAC and Refrigeration 39,436
Lab Supplies 70,035
Lighting 10,255
Lubrication 4,399
Material Handling 87,858
Motors 11,570
Office Supplies 11,400
Outdoor Equipment 8,168
Paint, Equipment and Supplies 53,404
Plumbing 56,416
Pneumatics 29,558
Power Tools 29,215
Power Transmission 36,070
Pumps 12,216
Safety 181,849
Security 56,434
Test Instruments 12,710
Welding 11,394
(Other)
Machining 247,451
Emergency Preparedness 2,368

CITY OF TUCSON DEPARTMENT OF PROCUREMENT
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
REQUEST FOR PROPOSAL NO. 192163

PRINCIPAL
CONTRACT OFFICER:JENN MYERS, CPPB PH: (520)
837-4137 / FAX: (520) 791-4735
RFP NO. 192163 The City of Tucson & OMNIA
April 11, 2019 Maintenance, Repair And Operations (MRO) Supplies, Parts, Equipment, Materials & 129 Related Services
d. Seasonal or Special Pricing: Describe any programs offered to promote special pricing to Participating Agencies.

Grainger is offering, at a minimum, a custom core list per Participating Public Agency. This list will allow our dedicated sales staff to work directly with each Participating Public Agency to determine special pricing on specific items which may include seasonal products.

2. Describe how services proposed will be priced.

Grainger will price services at 5% off the Contract Reference Price (CRP) as reflected on www.grainger.com at time of transaction (“CRP”). As Grainger adds new services to www.grainger.com and that service has a (CRP), Grainger will offer those services at 5% off the CRP. Grainger will advise the City of Tucson of any new services to be made available under the Master Agreement by providing an email to the Contract Administrator and describing the new service(s). These services will be included as part of the Master Agreement and no written amendment is necessary to include them under the Master Agreement.

3. The City’s expectation is that the proposed pricing shall include delivery to Tucson and Participating Public Agencies. Based on your distribution network, explain the impact of such pricing to the City, Participating Public Agencies residing in large metropolitan areas and Participating Public Agencies residing in rural areas. Propose an optimal solution(s) that would provide Participating Public Agencies with the best pricing including freight costs.

Grainger’s offer for the City of Tucson and OMNIA includes standard pre-paid freight for all catalog orders to all Agencies residing in large metropolitan areas and residing in rural areas.

4. Propose a plan to adjust pricing as market conditions change. The plan must be verifiable and auditable. Identify calculation, formula, components, index, etc.

As stated above in the Price Proposal Section the National Core List net prices will be held firm for 12 months from the contract award date (“Contract Year”). In the event a Core List item is discontinued, the parties will find a mutually agreeable replacement item and add such replacement item to the Core List. Grainger will review the Core List items on an annual basis to assure continued customization and relevance. This data will be based on the information accumulated throughout the term of the contract. A review of this data is critical to ensure that the City of Tucson and Participating Public Agencies continue to receive the most significant savings on the items they purchase the most.

As stated above in the Price Proposal Section Member Core List individual net prices will be held firm from the date of the Member Core List implementation through the balance of the applicable Contract Year. As purchasing tendencies, market conditions or OMNIA Member habits change over the contract term Grainger will work with the OMNIA Member to update the Member Core List items to reflect those changes. Thereafter, the updated Member Core List items’ net prices will be held firm through the applicable Contract Year.

As stated above in the Price Proposal Section products not in the National Core List or in the Customized Core List, Category Discounts will apply to the www.grainger.com Contract Reference Price (CRP) at time of transaction (“CRP”). The CRP may change three times annually, generally on January 1, May 1 and August 1 (“Adjustment Dates”) and prices for

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