Item 11 2023-00617 Contract Fiscal Year 2023 24 Renewal of Maintenance Technical Support Service Agreements for Citywide Information Technology Related Software and Hardware

City of Sacramento
City Council - 5PM Report
915 I Street Sacramento, CA 95814
www.cityofsacramento.org
File ID: 2023-00617 6/20/2023 Consent Item 11.

Contract: Fiscal Year (FY) 2023/24 Renewal of Maintenance/Technical Support Service Agreements for Citywide Information Technology Related Software and Hardware [Published for 10-Day Review 06/08/2023]
File ID: 2023-00617
Location: Citywide
Recommendation: Pass a Motion authorizing the City Manager or the City Manager’s designee to:
1) renew the annual software license and subscriptions, hardware and software maintenance, and technical support service agreements with Adlib Publishing Systems, Atlassian, County of Sacramento, EMC Corporation, EnChoice-CYA Technologies, ESRI Inc., FDM Software, Generis Corp, Greyheller, LLC (doing business as (DBA) Appsian), HxGN EAM by Hexagon (Infor EAM), Ipro Tech, LLC, Online Solutions, LLC, Oracle America, Safe FME, SalesForce, SeamlessDoc, Sitecore USA, Site Improve, Source Code Technology Holdings/Ninetex USA, Inc, Thomson Reuters Elite (A Division of West Publishing Corp.), and VertiGIS North America Ltd, for a cumulative total amount not to exceed $4,113,032; 2) execute Supplemental Agreement numbers: a) 2017-0374-03 with EKC Enterprises, Inc. for telecommunications cabling services for a new not-to-exceed amount of $1,900,000; b) 2019-0249-05 with Enterprise Networking Solutions, Inc. for ServiceNow application maintenance support for a new not-to-exceed amount of $381,340; c) PRC000753-05 with Full Stack Labs for 311 mobile applications support services for a new not-to-exceed amount of $148,401; d) 2022-0356-04 with Full Stack Labs for website development services for a new not-to-exceed amount of $770,000; e) 2022-1006-01 with Impact Innovations Systems, Inc for Citywide Content Management System upgrade and enhancement services for a new not-to-exceed amount of $202,000; f) 2018-1576-05 with Innovyze/Autodesk, Inc. for utility asset management software maintenance for a new not-to-exceed amount of $383,440; g) 2017-0425-04 with Integrity Data and Fiber (IDF) for telecommunication cabling services for a new not-to-exceed amount of $2,700,000; h) 2021-0901-02 with Lease Query for lease accounting compliance software maintenance for a new not-to-exceed amount of $65,044; i) 2014-0840-10 with NTT North America, Inc. for telecommunications expense management software maintenance for a new not-to-exceed amount of $505,000; j) 2017-0362-06 with PaperFree for automation enhancement services for a new not-to- exceed amount of $ 203,600; k) 2015-1310-05 with RCW for Hyperion application support services for a new not-to-exceed amount of $1,066,600; l) 2015-1637-05 with RSM for Purchase Card Industry (PCI) auditing services for a new not-to-exceed amount of $786,830; m) 2021-0218-03 with SmartERP for applications support services for a new not-to-exceed amount of $1,924,850; n) 2020- 0397-03 with Tyler Technologies for electronic police citation software maintenance for a new not-to- exceed amount of $606,250; o) 2019-0684-05 with Visionary Integration Professional (VIP) for Salesforce application support services for a new not-to-exceed amount of $1,336,900 and p) PRC000824-04 with Western Advance Technology for K2 application support services for a new not- to-exceed amount of $1,100,000; and 3) execute new contracts with the County of Sacramento for

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File ID: 2023-00617 6/20/2023 Consent Item 11.

FY2023/24, with automatic annual renewals periods, for access to and maintenance services for the:
a) California Law Enforcement Telecommunications System for an amount not-to-exceed $264,048, and b) Web Geographic Information System used for parcel data for an amount of $74,920.

Contact: Darin Arcolino, Chief Information Officer, (916) 808-0403, [email protected]; Ignacio Estevez, IT Manager, (916) 808-7349, [email protected]; Cassy Vaioleti, Program Specialist, (916) 808-8047, [email protected]; Information Technology Presenter: None
Attachments:
1-Description/Analysis
2-IT Technical Support and Maintenance Contracts
3-Agreements
Description/Analysis
Issue Detail: In May 2023, the City’s Information Technology (IT) Department conducted an annual review of all citywide IT-related software licenses, systems, and maintenance/technical services purchased in FY2022/23. The review indicated that the City has ongoing agreements which must be renewed to continue necessary services from multiple vendors where the annual expenditures per vendor exceed $100,000, some of which exceed $250,000. Sacramento City Code sections 3.56.290 and 3.64.040 require Council authorization for purchases of and leases for $250,000 or more. These purchases are necessary to ensure the continued delivery of programs and services citywide to support required computer hardware and software maintenance for critical enterprise and business systems, and technology infrastructure that directly support city business operations. Without this support, city systems would not receive the necessary upgrades, patches, and support needed to function properly making the City more vulnerable to information security breaches and susceptible to dangerous viruses and other malware that could quickly result in a total shutdown of most computer systems.

Staff recommends increasing the spending authority to cover the annual renewal of software licenses, and software and hardware system maintenance and support services agreements with the vendors listed in Attachment 2.

Policy Considerations: The recommendations in this report are in accordance with the goals, objectives, initiatives and operating principles of the IT Department, Sacramento City Code chapters

3.56, 3.64, and 3.68, and Administrative Policy Nos. 4001, 4104 and 4102.

The Sacramento City Code Section 4.04.020 and Council Rules of Procedure (Chapter 7, Section E.2.d) mandate that unless waived by a 2/3 vote of the City Council, all labor agreements, and all agreements greater than $1,000,000 shall be made available to the public at least ten (10) days prior

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File ID: 2023-00617 6/20/2023 Consent Item 11.
to council action. This item was published for 10-day review on June 8, 2023, in compliance with the City Code.

Economic Impacts: None
Environmental Considerations:

California Environmental Quality Action (“CEQA”): The recommended action is not a “project” that is subject to the California Environmental Quality Action (“CEQA”) because it is an administrative activity that will not result in direct or indirect physical changes in the environment and involve continuing administrative or maintenance activities. (CEQA Guidelines section 15378(a), (b)(2), and (b)(5).)
Sustainability: Under Phase 1 of the City of Sacramento’s Climate Action Plan, all applicable “Green” technology initiatives will be considered prior to the purchase of IT equipment hardware and software.

Commission/Committee Action: Not applicable.

Rationale for Recommendation: During the third quarter of each fiscal year, IT staff performs a review of IT purchases completed during that year and compares that against the amount approved by Council for that fiscal year. In certain situations, where the overall total or individual limit by the vendor is expected to exceed the approved amounts, or in cases involving unanticipated purchases of IT hardware, software and/or services, individual spending requests will be prepared for Council’s approval. Although annual contract amounts may fluctuate, Council has approved an average of $6 million per year for software licenses and maintenance/technical support services over the past five years.

The vendors listed in Attachment 2 have met the City’s policy requirements for contracting and are providing licenses and ongoing support services for City software and hardware systems to support on-going technology services through agreements that were previously approved by Council or through the City’s regular procurement process. The license and support service agreements identified in Attachment 2 provide the required support for several of the City’s most critical business systems. To increase efficiency, the IT Department has determined that it is in the City’s best interest to present this request for spending authority in an annual consolidated fashion rather than preparing multiple requests throughout the year.

Financial Considerations: The request for authority to renew the software licenses, software and hardware system maintenance, and support service agreements identified in Attachment 2 will create

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File ID: 2023-00617 6/20/2023 Consent Item 11.
a new not-to-exceed amount of $7,659,624. Staff has spent considerable time negotiating with all suppliers to minimize or, where possible, eliminate these annual increases. At such time that the overall total or individual limit by a vendor exceeds the amounts in the approved motion, or in cases involving unanticipated purchases, separate Council authorization will be requested. Funding for the renewal of ongoing license and maintenance/operational support services is included in the FY2023/24 Approved Operating Budget and various Capital Improvement Program budgets.

Local Business Enterprise (LBE): Where applicable, the City’s LBE program requirements have been followed for any contracts issued by the City under this report.

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Attachment 2
IT Technical Support and Maintenance Contracts
Vendor Name Amount Description
Adlib Publishing
Systems, Inc. $13,000 Adlib PDF Automation Software license, maintenance, and technical support. City Agreement 2015-2257.

Atlassian $25,000 Annual Jira Software license maintenance.

County
of Sacramento $2,200,000
Maintenance and access to County of Sacramento
information database systems
that include support to
law enforcement (CJIS, JIMS, CIVSS) ($400,000) –
City Agreement 2006-0784/MOU 2010-0815 and new/
replacement contract approved under this Motion.
800 MHz
radio system user fees for the Sacramento
Regional
Radio Communication System (SRRCS)
($1,
525,000) – City Agreement 2010-1010.

Web Geographic Information Systems and other IT
systems

($100,000) – City Agreement 2013-0453 and new/
replacement contract approved under this Motion.

EMC
Corporation/OpenText $110,000
Software license, maintenance, and technical support
for the Citywide Content Management System (CCM).

City Agreement 2007-1203-A.

EnChoice-CYA
Technologies $20,000 Software license, maintenance, and technical support for CYA software.

EKC Enterprises $250,000
Execute Supplemental No.3 to City Agreement 2017-
0374 for audio and vision equipment maintenance
services by $250,000, for a not-to-exceed amount of
$1,900,000.

Enterprise Network
Solutions (ENS)/OPTM 151,800
Execute Supplemental No. 5 to City Agreement 2019-
0249 for maintenance of the ServiceNow applications
for a new not-to-exceed amount of $381,440.

ESRI Inc. $475,000
Software license, maintenance, and technical support
for ESRI software. City Agreement 2005-0949 and for
renewal agreement.

FDM Software, Ltd $150,000
Software license, maintenance, and technical support
for the Fire Department Records Management System.

City Agreement 2005-0058.

FullStack Labs, Inc. $25,000
Execute Supplemental No. 5 to City Agreement
PRC000753 for 311 Mobile Application support for a
new not-to-exceed amount of $148,401.

Attachment 2
IT Technical Support and Maintenance Contracts
Vendor Name Amount Description
FullStack Labs, Inc. $275,000
Execute Supplemental No. 4 to City Agreement 2022-
0356 for Website Development services by for a new
not-to-exceed amount of 770,000.

Generis Corp $17,000 Software license, maintenance and technical support for CARA software. City Agreement 2022-0446.

Greyheller, LLC, DBA:

Appsian $32,000 Maintenance and license to support and manage data security accessing eCAPS. City Agreement 2020-4502
HxGN EAM by
Hexagon (Infor EAM) $135,000
Software license, maintenance, and technical support
for Infor EAM Work Order Management System. City
Agreement 2010-0107.

Impact Innovations
Systems, Inc. $120,000
Execute Supplemental 1 to City Agreement 2022-1006 for
the CCM upgra de and enhancement services by
$120,000, for not-to-exceed amount of $202,000.

Innovyze/Autodesk $105,000
Execute Supplemental No. 5 to City Agreement 2018-
1576 for utility asset management. for a new total not to exceed amount to $383,440.

Integrity Data & Fiber
(IDF) $350,000
Execute Supplemental No. 4 to City Agreement 2017-
0425 for telecommunications cabling maintenance
services by $350,000, for a not-to-exceed amount of
$2,700,000.

Ipro Tech, LLC $75,000
Software licenses, maintenance and support for
information governance, litigation readiness, and
eDiscovery processes.

Lease Query 36,324
Execute Supplemental Agreement No. 2 to City
Agreement 2021-0901 for Lease Accounting
compliance for a new no to exceed amount of $65,044.

NTT America,
Inc./XIGO $121,
500
Execute Supplemental Agreement No. 10 to City
Agreement 2014-0840 for telecommunication expense
management services for a new not-to-exceed amount
of $505,000.

Online Solutions, LLC $144, 000
Software, maintenance license for permitting software
support.

Attachment 2
IT Technical Support and Maintenance Contracts
Vendor Name Amount Description
Oracle America
$500,
000
Oracle/PeopleSoft - City’s Finance and Human
Resources System (eCAPS). City Agreement: 2006-
1178 (including Supplementals 1 - 8). Oracle Support
Agreements and License Expansions: 2076050,
2070570, 2747452, 3370821, 10430914, 18330162,
18947377, 20709163, 20271045.
($2,300,000)
Dat
abase Administration Systems: Reso-2003-331.

Oracle Support Agreement: 1698136. ($1,100,000)
Or
acle Hyperion Cloud Enterprise Performance
Management. City Agreement: 2017-0371-01. Oracle
Subscription Number: 9199054; CSI #18828412.
($800,000)
Oracle Customer, Care and Billing (Utility Billing
System). City Agreement 2017-037. Oracle Support
Agreement: 15184722, 20416655. ($800,000)

PaperFree $25,000
Execute Supplemental No. 6 for City Agreement 2017-
0362 for automation enhancement for a new not-to-
exceed amount of $203,600
RCW $125,000 Execute Supplemental No. 5 for City Agreement 2015- 1310 for Hyperion technical support, increasing the
amount to $1,066,600.

RSM $243,000
Execute Supplemental No. 4 for City Agreement 2015-
1637 for Purchase Card Industry (PCI) auditing services for
a new not-to-exceed amount of $786,830.

Safe FME $33,000 Software integration tools. City Agreement 2016-0826 SalesForce $350,000 Software license for Customer Relationship Management for sales and support. City Agreement
2019-0308.

SeamlessDoc $40,000 Software license, maintenance, and technical support for electronic forms. City Agreement 2017-0158
Sitecore USA $25,000 Software license, maintenance, and technical support for the City’s website. City Agreement 2012-0794.

SiteImprove $12,000 Software maintenance and technical support for Site improve Web Search Software Services.

Attachment 2
IT Technical Support and Maintenance Contracts
Vendor Name Amount Description
SmartERP $530,000
Execute Supplemental No. 3 for City Agreement 2021-
0218 for applications support services by $530,000, for a new not-to-exceed amount of $1,924,850.

Source Code
Technology
Holdings/Ninetex U SA,
Inc.
$50,000
Software license, maintenance, and technical support
for the City’s K2 Business Process Management (BPM)
system. City Agreement 2015-0854
Thomas Reuters Elite
(A Division of West
Publishing Corp.)
$40,000
Prolaw Software Maintenance and Upgrades for City
Attorney’s Office. City Agreement 2000-0505 including
all supplements.

Tyler Technologies $200,000
Execute Supplemental No. 3 for City Agreement 2020-
0397 for electronic police citation software maintenance for a new not-to-exceed amount of $ 606,250.

VertiGIS North
America Ltd (formerly
Latitude Geographics)
$6,000
Software license, maintenance and technical support
for web based GIS Software. City Agreement 2012-
0447
Visionary Integration
Professional (VIP)
$350,000
Execute Supplemental No.5 to City Agreement 2019-
0684 for Salesforce post-production support services
for a new not-to-exceed amount of $1,336,900
Western Advance
Technology (WATI) $350,000
Execute Supplemental No. 4 to City Agreement
PRC000824 for custom K2 applications for a new not-
to-exceed amount of $1,100,000
Total $ 7,709,624
DocuSign Envelope ID: 99778FB2-8738-4C16-AD5F-907F41 E3DCE0

AGREEMENT FOR

ACCESS TO SACRAMENTO COUNTY

CLETS/CJIS APPLICATIONS
THIS AGREEMENT is made and entered into as of this 1st day of July 2023, by and between the COUNTY OF SACRAMENTO, a political subdivision of the State of California, hereinafter referred to as DTECH or COUNTY, and the City of Sacramento Police Department, herein referred to as AGENCY.

RECITALS
WHEREAS, the COUNTY maintains California Law Enforcement Telecommunications Systems (CLETS) and Sacramento County Criminal Justice Information System (CJIS) in conjunction with the Federal Bureau of Investigation (FBI/National Crime Information Center - NCIC) and the Department of Motor Vehicles (OMV);
WHEREAS, the COUNTY is willing to provide specified users from the AGENCY with access to these confidential data bases, subject to authorization by the California Department of Justice and the Sacramento County Sheriff's Department;
WHEREAS, the AGENCY is willing to reimburse the COUNTY for appropriate costs to maintain and access this information;
WHEREAS, COUNTY and AGENCY desire to enter into this Agreement on the terms and conditions set forth herein;
WHEREAS, County Board of Supervisors SCC Ordinance 2.61.019 authorizes the County Chief Information Officer to execute and administer contracts with other government agencies to recover costs for providing access to County computer applications and information technology services.

NOW, THEREFORE, in consideration of the mutual promises hereinafter set forth, COUNTY and AGENCY agree as follows:

1. SCOPE OF SERVICES
a. DTECH shall provide access to the COUNTY's suite of CJIS applications, including the CLETS portal through a secured point to point TCP/IP connection. b. COUNTY shall render assistance to AGENCY in order to provide for timely, efficient, and accurate implementation to access the CLETS/CJIS information. c. Access to this information is limited to authorized CLETS users only. Any unauthorized users of equipment providing access to the CLETS/CJIS data bases may result in an immediate termination of services for all AGENCY users.
d. The AGENCY will be responsible for all AGENCY equipment and maintaining the necessary secured point to point TCP/IP connections for their users.

2. TERM OF AGREEMENT
This agreement shall be effective commencing July 1, 2023, and shall terminate on June 30, 2024.

DocuSign Envelope ID: 99778FB2-8738-4C16-AD5F-907F41 E3DCE0

3. COMPENSATION/PRICE CEILING
The AGENCY shall pay COUNTY the following monthly fees:
• CJIS Data Access Fee
• County Extranet Portal Fee
• Additional WebKPF service option
• Technical/Administrative Support Fee

CJIS TOTAL
570 devices@ $33.00 each
1,369 users@ $1.00 each
3 hours@ $150.00 each
Total amount authorized under this Agreement (12 months) Jail Inmate Management System (JIMS)
• CPU Usage Fee

JIMS TOTAL
Total amount authorized under this Agreement (12 months) FY 2023-24 GRAND TOTAL
$1,155.00
$18,810.00
$1,369.00
$450.00
$21,784.00
$261,408.00
$220.00
$220.00
$2,640.00
$264,048.00
Fees shall be recalculated on an annual basis and do not include any special programming, training, or support requested by the Agency.

4. INVOICES
a. COUNTY shall submit to AGENCY itemized invoices on a monthly interval. b. AGENCY agrees to reimburse COUNTY upon receipt of an itemized invoice, for all services supplied by COUNTY under the terms of this Agreement.
c. COUNTY shall send all invoices to:

A/P Processing Center
City of Sacramento
915 I Street FL 4
Sacramento, CA 95814-2608

5. AVAILABILITY & ENHANCEMENTS
AGENCY understands that COUNTY makes every effort to maximize the availability of the CLETS/CJIS application but that from time to time the COUNTY may take the application down for a period of time for maintenance or improvements. Scheduled downtime will be communicated via the COUNTY CLETS/CJIS message system or via electronic mail.

AGENCY understands that the COUNTY shall have the right to restrict access to its users if there is a significant decline in system performance due to current workloads. 2 DocuSign Envelope ID: 99778FB2-8738-4C16-AD5F-907F41 E3DCE0 AGENCY understands that any AGENCY-requested application enhancements will be made at the sole discretion of the COUNTY and may require additional compensation for development and/or support time. The AGENCY will receive and must agree to a firm hourly estimate and scheduled completion date for the enhancement prior to COUNTY performing the requested work.

6. MEMORANDUM OF UNDERSTANDING
The attached MEMORANDUM OF UNDERSTANDING (Attachment A) is an integral part of this agreement, and full compliance by the AGENCY of this memorandum is required. Failure to abide by this memorandum may result in the immediate termination of CLETS/CJIS privileges for all of the AGENCY 'S users.

7. SERVICE DESK
COUNTY will provide reasonable assistance for using the CLETS/CJIS system. Assistance will be available through COUNTY's Service Desk at 916-874-5555 during the hours of 7:00 AM to 6:00 PM, Monday through Friday. COUNTY will provide "best available" service outside of the normal Service Desk hours. The AGENCY shall call the Service Desk and alert them of any problems it is having with this program. The AGENCY is responsible for maintaining its own equipment as well as for keeping it free from any viruses and all problems emanating from the hardware, software or configuration.

8. COMPLIANCE WITH LAWS
AGENCY and COUNTY shall observe and comply with all applicable Federal, State, and County laws, regulations and ordinances.

9. GOVERNING LAWS AND JURISDICTION
This Agreement shall be deemed to have been executed and to be performed within the State of California and shall be construed and governed by the internal laws of the State of California. Any legal proceedings arising out of or relating to this Agreement shall be brought in Sacramento County, California.

10. CONFLICT OF INTEREST
AGENCY's officers and employees shall not have a financial interest, or acquire any financial interest, direct or indirect, in any business, property or source of income that could be financially affected by or otherwise conflict in any manner or degree with the performance of services required under this Agreement.

11. NON-DISCRIMINATION IN EMPLOYMENT, SERVICES AND FACILITIES a. AGENCY agrees and assures COUNTY that AGENCY and any subcontractors shall comply with all applicable federal, state, and local anti-discrimination laws, regulations, and ordinances and to not unlawfully discriminate, harass, or allow harassment against any employee, applicant for employment, employee or agent of COUNTY, or recipient of services contemplated to be provided or provided under this Agreement, because of race, ancestry, marital status, color, religious creed, political belief, national origin, ethnic group identification, sex, sexual orientation, age (over 40), medical condition (including HIV and AIDS), or physical or mental disability. AGENCY shall ensure that the evaluation and treatment of its employees 3 DocuSign Envelope ID: 99778FB2-8738-4C16-AD5F-907F41 E3DCE0 and applicants for employment, the treatment of COUNTY employees and agents, and recipients of services are free from such discrimination and harassment. b. AGENCY represents that it is in compliance with and agrees that it will continue to comply with the Americans with Disabilities Act of 1990 (42 U.S.C. § 12101 et seq.), the Fair Employment and Housing Act (Government Code§§ 12900 et seq.), and regulations and guidelines issued pursuant thereto.
c. AGENCY agrees to compile data, maintain records and submit reports to permit effective enforcement of all applicable antidiscrimination laws and this provision. d. AGENCY shall include this nondiscrimination provision in all subcontracts related to this Agreement.

12. SECURITY
a. AGENCY shall appoint a security and privacy officer who shall be responsible for all security and privacy considerations relating to the use of the AGENCY terminal or terminals. This Security Officer shall be the liaison point to COUNTY regarding security and privacy matters. b. All requests to increase the number of terminals or users in an existing AGENCY shall be authorized in advance by COUNTY.
c. AGENCY shall limit access to information furnished by COUNTY as defined in the Scope of Services, above.
d. The use of the CLETS/CJIS data and the configuration of the equipment used for CLETS/CJIS connection by the AGENCY may be continuously monitored by COUNTY, who shall have the right to make periodic on-site inspections of the AGENCY to ensure compliance with the CLETS/CJIS policies and procedures.

13. MUTUAL HOLD HARMLESS
AGENCY shall defend and indemnify COUNTY and shall be responsible for damages caused by the acts or omissions of AGENCY'S officers, employees and agents occurring in the performance of this Agreement. COUNTY shall defend and indemnify AGENCY and shall be responsible for damages caused by the acts or omissions of COUNTY'S officers, employees and agents occurring in the performance of this Agreement. It is the intention of COUNTY and AGENCY that the provisions of this paragraph be interpreted to impose on each party, responsibility for the acts of their respective officers, employees and agents. It is also the intention of COUNTY and AGENCY that, where comparative negligence is determined to have been contributory, principles of comparative negligence will be followed and each party will bear the proportionate cost of any damage attributable to the negligence of that party, its officers, employees and agents.

Each party to this Agreement agrees to provide the other party written notification within thirty (30) days of receipt of any claim or lawsuit arising from this Agreement. 4 DocuSign Envelope ID: 99778FB2-8738-4C16-AD5F-907F41 E3DCE0

14. DATA DISCLAIMER
COUNTY makes no representations about the suitability of the information that will be accessed by using the CLETS/CJIS applications, for any purpose. All such data and related graphics are provided "as is" without warranty of any kind. In no event shall COUNTY be liable for any special, indirect or consequential damages or any damages whatsoever resulting from the use of the CLETS/CJIS system.

The data and related graphics made accessible by the CLETS/CJIS applications could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein by the appropriate law enforcement agency. Furthermore, COUNTY and/or its respective suppliers may make improvements and/or changes in the product(s) and/or the service(s) described herein at any time.

15. TERMINATION
a. Either party may terminate this Agreement at any time by giving sixty (60) days written notice to the other party, whether or not such other party is in default. b. Upon such termination, AGENCY agrees to immediately discontinue use of everything provided or controlled by COUNTY under this Agreement.
c. No alteration or variation of the terms of this Agreement shall be valid unless made in writing and signed by the parties hereto, and no oral understanding or agreement not specifically incorporated herein, shall be binding on any of the parties hereto.

16. RECORD RETENTION
COUNTY shall maintain appropriate financial records that reflect costs of services provided under this Agreement, and AGENCY shall have reasonable access to COUNTY's financial records for purpose of audit. Such records shall be retained and available for audit purposes for three years from the end of the contract term.

17. GENERAL CONDITIONS
This Agreement is conditional upon the appropriation and availability of funds for purposes of this Agreement. In the event that such funds are not available in the Budget Acts for the fiscal year concerned or are insufficient to carry out the purpose of this Agreement, each party agrees to release the other party from all obligations.
5 DocuSign Envelope ID: 99778FB2-8738-4C16-AD5F-907F41 E3DCE0

18. NOTICE
Any notice, demand, request, consent, or approval that either party hereto may or is required to give the other pursuant to this Agreement shall be in writing and shall be either personally delivered or sent by mail, addressed as follows:

TO COUNTY:

Shaina Dy
Admin. Services Officer I
799 G Street
Sacramento, CA 95814-1212
Phone: (916) 875-1141
Email: [email protected]
TO AGENCY:

Brian Dabel
IT Manager
Public Safety Information Technology
5770 Freeport Boulevard, #100
Sacramento, CA 95822
Phone: 916-808-0405
Email: [email protected]
Either party may change the address to which subsequent notice and/or other communications can be sent by giving written notice designating a change of address to the other party, which shall be effective upon receipt.

19. INTERPRETATION
This Agreement shall be deemed to have been prepared equally by both of the parties, and the Agreement and its individual provisions shall not be construed or interpreted more favorably for one party on the basis that the other party prepared it. 6 DocuSign Envelope ID: 99778FB2-8738-4C16-AD5F-907F41 E3DCE0

20. ENTIRE AGREEMENT
This Agreement constitutes the entire contract between COUNTY and AGENCY regarding the subject matter of this Agreement. Any prior agreements, whether oral or written, between COUNTY and AGENCY regarding the subject matter of this Agreement are hereby terminated effective immediately upon full execution of this Agreement.

IN WITNESS HEREOF, the parties have executed this Agreement the date and year first written above.

COUNTY OF SACRAMENTO: FOR AGENCY:
11 □ ocuSigned by:

By: ~~:6~:1:~ By:

Tricia Cosker Mario Lara
Chief Departmental Admin Services Assistant City Manager City of Sacramento, Approval As To Form:

City of Sacramento, Attest:
7 DocuSign Envelope ID: 99778FB2-8738-4C16-AD5F-907F41 E3DCE0

ATTACHMENT A

SACRAMENTO COUNTY CRIMINAL JUSTICE INFORMATION SYSTEM

MEMORANDUM OF UNDERSTANDING

1. PURPOSE. The purpose of this memorandum is to state the conditions pursuant to which the governmental entity identified as the User Agency may participate in the Sacramento County Criminal Justice Information System, hereinafter, referred to as the CJIS.

2. CJIS OPERATIONS. The CJIS provides for the storing and exchange of information including, but not limited to, warrants of arrest and local criminal offender record information. The CJIS shall be the control terminal to facilitate the interchange of computerized record information through CLETS/NLETS and the User Agency. The CJIS will also provide a centralized switching service to store and forward messages between the User Agency and all other User Agency terminal within the CJIS.

3. CONDITIONS OF USER AGENCY PARTICIPATION. The conditions, which shall govern the User Agency's participation in the CJIS, shall be set forth in the following sections.

4. RESPONSIBILITY FOR CJIS PERFORMANCE. The User Agency understands that the CJIS is a user of the entire Sacramento County computer system operated by the Sacramento County Office of Communications and Information Technology (OCIT).

An important objective of Sacramento County is to operate the computer systems with maximum efficiency. However, Sacramento County shall not be held responsible for any defect in the CJIS services or performance, irrespective of its nature or its cause.

5. PROCEDURES. The User Agency shall conform with policies and procedures set forth in the CJIS manual, and in particular shall comply with the provisions thereof which require a User Agency to allocate sufficient time and funds to train all User Agency employees using the CJIS.

6. TIMELY DATA ENTRY. The User Agency, if performing data entry functions into the CJIS, shall perform such data entry in a timely and accurate manner.

7. STATUTORY REQUIREMENTS. The User Agency shall utilize the information obtained from the CJIS for official purposes only and shall comply with federal and state statutes applicable to the dissemination of criminal offender record information.

See U.S. Code Title 28, Chapter I, Part 20 and California Penal Code sections commencing with section 11105 and 13320.
8 DocuSign Envelope ID: 99778FB2-8738-4C16-AD5F-907F41 E3DCE0

8. SUSPENSION OF SERVICES. At the discretion of the CJIS Security Council, participation in the CJIS by the User Agency may be suspended for the purpose of protecting the integrity and efficiency of the CJIS. Appropriate reasons for such suspension include, but are no limited to, failure by the User Agency to comply with:
the provisions of this memorandum; any rule, policy or procedure adopted by the CJIS for the CJIS operation; or any state or federal law relating to the security and privacy of the CJIS information. Any such suspension may terminate based on satisfactory assurance that the apparent problem has been corrected.

9. ADDITIONAL EQUIPMENT. The User Agency shall not add equipment to the CJIS without the approval of the CJIS Security Council prior to installation. The User Agency shall submit any application for additional equipment to the CJIS Security Council for review and approval.

10. MONITORING OF USER AGENCY. The use of the CJIS and the configuration of the equipment used for CJIS by the User Agency may be continuously monitored by the CJIS Security Council who shall have the right to make periodic on-site inspections of the User Agency to insure compliance with the CJIS policies and procedures.
9 AGREEMENT FOR

ACCESS TO SACRAMENTO COUNTY
WebGIS APPLICATIONS
THIS AGREEMENT is made and entered into as of this_ 1st_ day of July 2023, by and between the COUNTY OF SACRAMENTO , a political subdivision of the State of California , hereinafter referred to as "COUNTY ," and the City of Sacramento , a municipal corporation of the State of California , ("City" or "Agency'') herein referred to as "AGENCY ".

RECITALS
WHEREAS , the COUNTY maintains a property data base system that provides Web/Geographic Information Systems (WebGIS ) data;
WHEREAS , the COUNTY is willing to provide the AGENCY with access to data from the WebGIS data bases at a cost;
WHEREAS the AGENCY is willing to reimburse the COUNTY for appropriate costs to maintain and access this information ;
WHEREAS , COUNTY and AGENCY desire to enter into this Agreement on the terms and conditions set forth herein.

NOW , THEREFORE , in consideration of the mutual promises hereinafter set forth , COUNTY and AGENCY agree as follows:

1. SCOPE OF SERVICES
a. COUNTY shall provide access to the COUNTY 's suite of Web-based GIS applications and Property Data Base applications , including but not limited to:
• Parcel Viewer
• General Map Viewer
• Water Resources Viewer
• Water Quality Viewer
• Transportation Viewer
• Easement Viewer
• Project Coordination
b. COUNTY shall render assistance to AGENCY in order to provide for timely , efficient , and accurate implementation to access the WebGIS information. These records will be for viewing only, and no attempt to enter or modify information is authorized under this Agreement.

2. TERM OF AGREEMENT
The initial term of this agreement is for a period of one (1) year effective July 1, 2023. Upon expiration of the initial term of the Agreement , it shall be deemed renewed with the same terms and conditions for further successive periods of one (1) year, starting July 1st, unless either party has given the other party written notice by no later than the anniversary date of this agreement. 1 COMPENSATION/PRICE CEILING
The AGENCY shall pay the COUNTY the following fees for fiscal year:

VPN Account Fee Per User $240.00
Number of AGENCY Users X 20
Fee for VPN Accounts $4,800.00
Fee for GIS Viewer Support $70,000.00
CPU Fee for Property Database $120.00
Annual Fee $74,920.00
COUNTY has the right to increase charges at each anniversary date to be effective starting with the first renewal. Written notice of such an increase shall be given to the customer no later than the anniversary date of this agreement.

3. INVOICES
a. COUNTY shall submit to AGENCY within 30 days after the execution of this Agreement. b. AGENCY agrees to reimburse COUNTY within 30 days upon receipt of an itemized invoice, for all services supplied by COUNTY under the terms of this Agreement. c. COUNTY shall send all invoices to:
(1) Email:
[email protected]
(2) Postal Mail. If email is not an
option, mail to
A/P Processing Center
City of Sacramento
Attention: 915 I Street, Floor 4
Sacramento , CA 95814-2608

4. AVAILABILITY & ENHANCEMENTS
AGENCY understands that COUNTY makes every effort to maximize the availability of the WebGIS application but that from time to time the COUNTY may take the application down for a period of time to update new datasets. Scheduled downtime will be communicated via the COUNTY Web GIS application home page, and except in cases of emergency will not be scheduled to take place between the hours of 8:00 AM and 5:00 PM Monday through Friday.

AGENCY understands that the COUNTY shall have the right to restrict access to its users if there is a significant decline in system performance due to current workloads.

AGENCY understands that any AGENCY-requested application enhancements will be made at the sole discretion of the COUNTY and may require additional compensation for development and/or support time. The AGENCY will receive and must agree to a firm hourly estimate and scheduled completion date for the enhancement prior to COUNTY performing the requested work.

5. HELP DESK
2 COUNTY will provide reasonable assistance for using the WebGIS system. Assistance will be available through COUNTY's Help Desk at 916-874-5555 during the hours of 8:00 AM to 5:00 PM, Monday through Friday. COUNTY will provide "best available" service outside of the normal Help Desk hours. The AGENCY shall call the Help Desk and alert them of any problems it is having with this program. The AGENCY is responsible for maintaining its own equipment as well as for keeping it free from any viruses and all problems emanating from the hardware, software or configuration.

6. COMPLIANCE WITH LAWS
AGENCY and COUNTY shall observe and comply with all applicable Federal, State, and County laws, regulations and ordinances.

7. GOVERNING LAWS AND JURISDICTION
This Agreement shall be deemed to have been executed and to be performed within the State of California and shall be construed and governed by the internal laws of the State of California. Any legal proceedings arising out of or relating to this Agreement shall be brought in Sacramento County, California.

8. CONFLICT OF INTEREST
AGENCY 's officers and employees shall not have a financial interest, or acquire any financial interest, direct or indirect, in any business, property or source of income that could be financially affected by or otherwise conflict in any manner or degree with the performance of services required under this Agreement.

9. NON-DISCRIMINATION IN EMPLOYMENT, SERVICES AND FACILITIES a. AGENCY agrees and assures COUNTY that AGENCY and any subcontractors shall comply with all applicable federal, state, and local anti-discrimination laws, regulations , and ordinances and to not unlawfully discriminate , harass, or allow harassment against any employee , applicant for employment , employee or agent of COUNTY , or recipient of services contemplated to be provided or provided under this Agreement , because of race, ancestry , marital status, color, religious creed, political belief, national origin, ethnic group identification , sex, sexual orientation , age (over 40), medical condition (including HIV and AIDS), or physical or mental disability. AGENCY shall ensure that the evaluation and treatment of its employees and applicants for employment , the treatment of COUNTY employees and agents, and recipients of services are free from such discrimination and harassment. b. AGENCY represents that it is in compliance with and agrees that it will continue to comply with the Americans with Disabilities Act of 1990 (42 U.S.C. § 12101 et seq.), the Fair Employment and Housing Act (Government Code§§ 12900 et seq.), and regulations and guidelines issued pursuant thereto.
c. AGENCY agrees to compile data, maintain records and submit reports to permit effective enforcement of all applicable antidiscrimination laws and this provision. d. AGENCY shall include this nondiscrimination provision in all subcontracts related to this Agreement.
3 10. SECURITY
a. AGENCY shall appoint a security and privacy officer who shall be responsible for all security and privacy considerations relating to the use of the AGENCY terminal or terminals. This Security Officer shall be the liaison point to COUNTY regarding security and privacy matters. b. All requests to increase the number of terminals or users in an existing AGENCY shall be authorized in advance by COUNTY.
c. AGENCY shall limit access to information furnished by COUNTY to its own authorized employees.
d. The use of the WebGIS history data and the configuration of the equipment used for WebGIS connection by the AGENCY may be continuously monitored by COUNTY , who shall have the right to make periodic on-site inspections of the AGENCY to ensure compliance with the WebGIS history data policies and procedures.

11. MUTUAL HOLD HARMLESS
AGENCY shall be responsible for damages caused by the acts or omissions of its officers , employees and agents occurring in the performance of this Agreement. COUNTY shall be responsible for damages caused by the acts or omissions of its officers , employees and agents occurring in the performance of this Agreement. It is the intention of COUNTY and AGENCY that the provisions of this paragraph be interpreted to impose on each party, responsibility for the acts of their respective officers , employees and agents. It is also the intention of COUNTY and AGENCY that, where comparative negligence is determined to have been contributory , principles of comparative negligence will be followed and each party will bear the proportionate cost of any damage attributable to the negligence of that party, its officers , employees and agents.

Each party to this Agreement agrees to provide the other party written notification within thirty (30) days of receipt of any claim or lawsuit arising from this Agreement.

12. DATA DISCLAIMER
COUNTY makes no representations about the suitability of the information that will be accessed by using the WebGIS applications , for any purpose. All such data and related graphics are provided "as is" without warranty of any kind. COUNTY hereby disclaims all warranties and conditions with regard to this information , including all implied warranties and conditions of merchantability , fitness for a particular purpose, title and non-infringement. In no event shall COUNTY be liable for any special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data or profits, whether in an action of contract , negligence or other tortious action, arising out of or in connection with the use or performance of the WebGIS applications.

The data and related graphics made accessible by the WebGIS applications could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein.

Furthermore , COUNTY and/or its respective suppliers may make improvements and/or changes in the product(s) and/or the service(s) described herein at any time. 4 13. TERMINATION
a. Either party may terminate this Agreement at any time by giving sixty (60) days written notice to the other party, whether or not such other party is in default. b. Upon such termination , AGENCY agrees to return to COUNTY within 60 days, everything in its possession provided or controlled by COUNTY under this Agreement. c. No alteration or variation of the terms of this Agreement shall be valid unless made in writing and signed by the parties hereto, and no oral understanding or agreement not specifically incorporated herein, shall be binding on any of the parties hereto.

14. RECORD RETENTION
COUNTY shall maintain appropriate financial records that reflect costs of services provided under this Agreement , and AGENCY shall have reasonable access to COUNTY's financial records for purpose of audit. Such records shall be retained and available for audit purposes for three years from the end of the contract term.

15. GENERAL CONDITIONS
This Agreement is conditional upon the appropriation and availability of funds for purposes of this Agreement. In the event that such funds are not available in the Budget Acts for the fiscal years concerned or are insufficient to carry out the purpose of this Agreement , each party agrees to release the other party from all obligations.

16. NOTICE
Any notice, demand, request , consent, or approval that either party hereto may or is required to give the other pursuant to this Agreement shall be in writing and shall be either personally delivered or sent by mail, addressed as follows:

TO COUNTY:

Shaina Dy
Administrative Services Officer
County of Sacramento
799 G Street
Sacramento , CA 95814-1212
[email protected]
Phone: (916) 875-1141
TO AGENCY:

City of Sacramento
Attention: Dan McCoy, GIS
Program Manager
915 I Street, 3rd Floor
Sacramento , CA 95814
[email protected]
(916) 808-2873
Either party may change the address to which subsequent notice and/or other communications can be sent by giving written notice designating a change of address to the other party, which shall be effective upon receipt.

17. INTERPRETATION
This Agreement shall be deemed to have been prepared equally by both of the parties, and the Agreement and its individual provisions shall not be construed or interpreted more favorably for one party on the basis that the other party prepared it.
5 18. ENTIRE AGREEMENT
This Agreement constitutes the entire contract between COUNTY and AGENCY regarding the subject matter of this Agreement. Any prior agreements , whether oral or written , between COUNTY and AGENCY regarding the subject matter of this Agreement are hereby terminated effective immediately upon full execution of this Agreement.

IN WITNESS HEREOF , the parties have executed this Agreement the date and year first written above.

COUNTY OF SACRAMENTO:

By: -----------
Department of Technology
6 CITY OF SACRAMENTO:

By: ---------
Darin Arcolino
Chief Information Officer
By:

APPROVED AS TO FORM:

Senior Deputy City Attorney
ATTEST BY:

SUPPLEMENTAL AGREEMENT
Project Title and Job Number: Upgrade of Audio & Visual equipment Purchase Order#:

Date: ____ _
Supplemental Agreement No.: 04
The City of Sacramento ("CITY") and EKC Enterprises, Inc. ("CONTRACTOR"), as parties to that certain Non-Professional Services Agreement designated as Agreement Number 2017-0374, including any and all prior supplemental agreements modifying the agreement (the agreement and supplemental agreements are hereafter collectively referred to as the "Agreement"), hereby supplement and modify the Agreement as follows:

1. The "Time of Performance" of the Agreement is amended to add the following :

CONTRACTOR shall provide the services described in this Agreement for an additional consecutive term (the eighth (8th ). The 8th consecutive term shall expire on June 30, 2024, unless terminated earlier or otherwise in accordance with the provisions of the Agreement.

2. In consideration of the additional services described in section 1, above, the maximum not to-exceed amount that is specified in Exhibit B of the Agreement for payment of CONTRACTOR's fees and expenses, is not changed, and the Agreement's maximum not-to exceed amount is amended as follows:

Agreement's original not-to-exceed amount:

Net change by previous supplemental agreements:

Not-to-exceed amount prior to this supplemental agreement:
$900,000.00
$750,000.00
$1,650,000.00
$250,000.00
$1,900,000.00.

Increase - by this supplemental agreement:

New not-to exceed amount including all supplemental agreements:

3. CONTRACTOR agrees that the amount of increase in the not-to-exceed amount specified in section 2, above, shall constitute full compensation for the additional services specified in section 1, above, and shall fully compensate CONTRACTOR for any and all direct and indirect costs that may be incurred by CONTRACTOR in connection with such additional service, including costs associated with any changes and/or delays in work schedules or in the performance of other services or work by CONTRACTOR.

4. CONTRACTOR warrants and represents that the person or persons executing this supplemental agreement on behalf of CONTRACTOR has or have been duly authorized by CONTRACTOR to sign this supplemental agreement and bind CONTRACTOR to the terms hereof.

5. Except as specifically revised herein, all terms and conditions of the Agreement shall remain in full force and effect, and CONTRACTOR shall perform all ofthe services, duties, obligations, Supplemental Agreement No. 2017-0374-03

Page 1 of 2 ends

SUPPLEMENTAL AGREEMENT
and conditions required under the Agreement, as supplemented and modified by this supplemental agreement.

Approval Recommended By:

IT Supervisor
Project Manager
Approved By:

SteJ:Jhe11 S111/th
Steph k5mith (May 25, 2023 07:36 PDT)
AV Division Manager
EKC Enterprises Inc.

CONTRACTOR
Approved By:

Chief Information Officer
City of Sacramento
Assistant City Manager
City of Sacramento
Approved As To Form By:
audr!=y er~on (May 25, 2023 14:06 PDT)
Senior Deputy City Attorney
Attested To By:

City Clerk
Supplemental Agreement No. 2017-0374-03

Page 2 of 2 ends

SUPPLEMENTAL AGREEMENT
Project Title and Job Number : Service Now - IT Service Management Purchase Order#:

Date : _____ _
Supplemental Agreement No.: 05
The City of Sacramento ("CITY") and Enterprise Networking Solutions, Inc. ("CONTRACTOR"), as parties to that certain Professional Services Agreement designated as Agreement Number 2019-0249, including any and all prior supplemental agreements modifying the agreement (the agreement and supplemental agreements are hereafter collectively referred to as the "Agreement"), hereby supplement and modify the Agreement as follows:

1. Attachment 1 to Exhibit A of the Agreement , the "Scope of Services," is amended to read as follows:

B. Section 4(a), the ''Time of Performance ," is amended to read as follows:
''The services described herein shall be provided during a term that begins on the date written on the first page of this Agreement and expires on June 30, 2025, unless extended or terminated earlier at the sole discretion of the City in accordance with the Agreement. " B. The Scope of Services is specified in Exhibit A of the Agreement is amended to add the implementation compliance management service for the Service Now platform specified in Attachment 2 Exhibit A, which is attached hereto and incorporated herein by this reference .

2. In consideration of the additional services described in section 1, above, the maximum not-to-exceed amount that is specified in Exhibit B of the Agreement for payment of CONTRACTOR's fees and expenses, is increased by $151,700.00 , and the Agreement's maximum not-to-exceed amount is amended as follows:

Agreement's original not-to-exceed amount:

Net change by previous supplemental agreements:

Not-to-exceed amount prior to this supplemental agreement:

Increased by this supplemental agreement:

New not-to exceed amount including all supplemental agreements:
$59,640.00
$170,000.00
$229,640.00
$151. 700 .00
$381,340 .00

3. CONTRACTOR agrees that the amount of increase in the not-to-exceed amount specified in section 2, above, shall constitute full compensation for the additional services and time specified in section 1, above, and shall fully compensate CONTRACTOR for any and all direct and indirect costs that may be incurred by CONTRACTOR in connection with such additional services and time, including costs associated with any changes and/or delays in work schedules or in the performance of other services or work by CONTRACTOR.

5. Except as specifically revised herein , all terms and conditions of the Agreement shall remain in full force and effect , and CONTRACTOR shall perform all of the services, duties, obligations , and conditions required under the Agreement, as supplemented and modified by this supplemental agreement.

Approval Recommended By: Approved As To Form By:

Kitk'Rex/tt
Kirk Rexin (Jun 2, 202316:06 PDT)
IT Manager
Project Manager Senior Deputy City Attorney
Approved By:

Page 1 of 2 ends

Thomas tv1owchqn SUPPLEMENTAL AGREEMENT
Thomas Mowchan (Jun 2, 2023 16:44 PDT)
Practice Director ESM & Cloud

CONTRACTOR
Attested To By:

Approved By:

City of Sacramento City Clerk
City of Sacramento

Page 2 of 2 ends

[Type here] [Type here]
Attachment 2 Exhibit B
CONTRACTOR shall provide services to CITY upon a mutually agreed scheduled, full or part time, in support of the tasks as set forth below.
as
Provide project management services including planning, organization/coordination of tasks and deliverables; including tracking · · · · erables.
omp 1ance anagemen mo
comp 1ance ac 1v1 1es requ1r
era e as s or manua ev1 ence co ec 1sn
sible
recate manua y maintained spreadsheets, d arePoint
t are currently used to capture evidence for, and report on, PCI e 1vera es:

1. Using existing City of Sacramento documentation, import up to 375 existing PCI DSS controls to the Control Objective module.

2. Using existing City of Sacramento documentation, create up to 375 Indicator Templates related to the 375 Control Objectives.

Indicator Templates will facilitate evidence collection for downstream Controls when Control Objectives, or Policies Containing Control Objectives, are assigned to an Entity (i.e., an Asset monitored for PCI compliance).

3. Assign "out of box" Control Attestation survey to up to 375 Control Objectives.

4. Using existing City of Sacramento documentation, create and publish up to ten Policies with related Control Objectives.

5. With guidance from City of Sacramento, provide a scoping strategy for Controls, then create several Entity types, up to ten Entities, and the requisite number of downstream Controls required to monitor those Entities for PCI compliance.

6. Build dashboards and reports to visualize Compliance data a. Create Dashboard for Executive Management
b. Create Dashboard for GRC Managers
c. Create twenty reports for use
i. By the above dashboards
ii. By External Auditors

7. Coordinate User Acceptance Testing activities

8. Train four groups of City of Sacramento employees (GRC admins, GRC Managers, GRC users and GRC business
Users) on:
a. Managing the activities of the Policy Lifecycle including i. Authoring Policies
ii. Assigning Control Objectives to Policies
iii. Creating Indicator Templates for Control
Objectives (evidence collection activities)
iv. Creating Attestation (surveys) for Control Objectives b. Managing the activities of the Control Lifecycle including:
i. Responding to Attestation surveys
ii. Responding to Indicator Tasks (for evidence
collection)
iii. Issue Mana ement activities
Attachment 2 to Exhibit B
ours
64 320

Page 1 ends

[Type here] [Type here]

1. Creating and completing Remediation
Task when necessary
General Implementation Deliverables:

Work with the CITY project manager to identify the roles needed to support the implementation of the ServiceNow platform.

1. Prepare the City of Sacramento team with pre-implementation documentation so that the teams can prepare prior to kickoff.

2. Conduct Working sessions for GRC efforts.

3. Document requirements for each workstream and gain approval for each.

4. Set and conduct sprint development and prototype sessions.

5. Finalize development and conduct UA T.

6. Prepare the Go-live plan which will include all steps for migration into Prod (if needed) and communications to the end users.

7. Support post go-live and remediate any issues.

Project Resources and Costs:

Resource Title Houri Rate NTE Hours Extended Cost
Systems Engineer $207.00 320 $66,240.00
Engagement Manag.__e_r ____;$_1_6_5_.0_0 _____ ~ 6_4 _______ ____;$_1_0-'-,5_6_0 ____ _ Total NTE Cost: 76 700.00
Additional IT Service Management Enhancements:

Contractor shall provide design and development consulting services for ServiceNow on an as-needed basis. The scope of work for each initiative will be defined by the City and signed off by both parties before commencement of work.

The total NTE amount for additional IT Service Management Enhancements: $75,000 Assumptions:

1. Shall not be responsible for the provisioning of any hardware or software unless set forth in a separate written quote signed by City of Sacramento.

2. CONTRACTOR shall not be responsible for the maintenance of any hardware, nor for the resolution of any maintenance-related problems or issues. Should the latter prevent ENS-Inc's resource from performing services at any time, ENS-Inc will notify CITY in writing and stop work until the problem or issue is successfully resolved by the responsible parties.

3. Any outside services interfacing with CITY's applications are functioning reliably and as designed.

4. Unless otherwise agreed, all services will be provided during normal business hours of Monday through Friday, 8 am - 5 pm.

Attachment 2 to Exhibit B Page 2
[Type here] [Type here]

5. Other than the items specifically listed in this Quote, the preservation of the existing infrastructure, including both hardware and software, are outside the scope of this Statement of Work.

6. The list of PCI controls, their description, and any other relevant information needed to be displayed in Control Objective records, and downstream Control records, must be contained within an XLSX or CSV compatible file. This file will be used to import the PCI control data.

7. Automated collection of compliance evidence, facilitated by indicators, only occurs on records within ServiceNow (i.e., Change Requests, CMDB, Policies, Asset information, ITSM processes, etc.). CITY shall provide guidance on the PCI controls that meets this criteria.

8. Manual Indicator tasks are used to collect compliance evidence in systems other than ServiceNow. CITY shall provide step by step instructions on how to collect evidence from these external systems for each Control Objective that requires manual evidence collection. This information will be used to create Indicator Templates associated to Control Objectives.

9. CITY shall validate the number of PCI controls (up to 375) to import into the Control Objectives module including the names, the descriptions, and any other relevant information.

10. CITY shall provide Policy documents, Controls matrixes, Evidence Collection documents, and other documents relevant to this engagement during the discovery phase of the engagement.

11. CITY shall provide the names, descriptions and owners of ten Entities. These Entity records (i.e., assets) will contain Controls that monitor for PCI compliance.

12. The Entity Owner is the Owner of the downstream Controls.

13. The Control Owner has to attest (via Attestation survey) that newly created Controls are functioning as per their requirements.

14. CITY shall provide GRC KPls, and other existing reports, that can serve as a model for the creation of up to twenty reports.

15. Integrations with external systems are out of scope for this engagement.

16. Policy Acknowledgement Campaigns are out of scope for this engagement.

17. Policy Exceptions are out of scope for this engagement.

18. CITY shall allow CONTRACTOR two (2) business days to review the CITY environment, this is specific to all available Instances.

19. CITY shall provide the required resources and ensure they are actively engaged in supporting partnered initiatives (one resource can potentially fill multiple roles). a. Project sponsor (decision-maker)
Attachment 2 to Exhibit B Page 3
[Type here] [Type here]
b. Subject matter experts (for SOW scoped areas)
c. Technical resources
d. Project manager (point of contact for ENS-Inc engagement manager)

20. CITY shall provide CONTRACTOR with all current ServiceNow licensing. License Names and counts only. This will ensure the solution designed and developed by CONTRACTOR is in alignment with CITY's licensing agreements with ServiceNow

21. CITY is responsible for the definition of the business processes, within scope for this engagement, and implementing all business process changes required to support the engagement. CONTRACTOR will support process engineering/re engineering where required.

22. CITY is responsible for testing prior to production deployment.

23. CITY will provide all data that may need to be imported, this data will be provided in a supported format specific to ServiceNow. Cleansing of data is CITY responsibility, CONTRACTOR shall not be responsible for data modification, cleansing, or alteration during or after importing. Importing legacy ticket data from disparate sources is out of scope for this engagement.

24. CONTRACTOR resources will have system admin access to CITY sub production instances, accessed remotely.

25. CITY shall ensure sub-production instances in ServiceNow have a recent (Same Quarter) clone where in scope applications will be configured.

26. CONTRACTOR shall not be delivering Tailored Training as a part of this engagement.

27. A CONTRACTOR Engagement Manager will work with CITY to collectively plan for resources and task management.

28. CITY System Administrator(s) will complete administrator training no later than the beginning of the Plan stage.

29. CITY will provide subject matter experts who will be responsible for the correct and complete definition of each of the processes implemented within the ServiceNow product.

30. CITY will provide User Acceptance Testing (UAT) analyst(s) who will be responsible for executing UA T cases.

31. CITY will provide a point of contact as the City of Sacramento Project Manager.

Attachment 2 to Exhibit B Page 4

1 CONTRACT #: PRC000753-05

CONTRACT NAME: 311 Web Mobile Application
CONTRACT PROJECT #: A07000710
DEPARTMENT: Information Technology Department
DIVISION: City of Sacramento 311

PROFESSIONAL SERVICES

CONTRACT AMENDMENT

The City of Sacramento ("City") and FullStack Labs, Inc. ("Contractor"), as parties to that certain Contract awarded for the above Event and designated as City Contract Number PRC000753 including any prior Contract Amendments modifying the Contract (the Contract and Contract Amendments are hereafter collectively referred to as the "Contract"), hereby amend and modify the Contract as follows:
1 SCOPE
The Services specified in the Scope of Services Exhibit of the Contract are not changed.

2 TIME OF PERFORMANCE - EXTENSION
The Time of Performance as described in the Contract shall be provided and extended until the Agreement expired December 31, 2024, unless the Agreement is terminated earlier or extended in accordance with the provisions of the Agreement.

3 CONTRACT AMOUNT
In consideration of the Contract Amendment(s) described above, the maximum not-to- exceed amount that is specified in the Contract is INCREASED by $25,000, and the Contract's maximum not-to-exceed amount is amended as follows:

The original Contract sum was: $8,401.00
The net change by previous Contract Amendment(s) was: $115,000.00 The Contract sum prior to this Contact Amendment was : $123, 401.00 The Contract sum will be increased by this Contract Amendment: $25,000.00 The new Contract sum, including all Contract Amendments: $148,401.00

SAC~ MENTO

2 4 FULL COMPENSATION
Contractor agrees that the amount of increase or decrease in the not-to-exceed amount specified in section, above, shall constitute full compensation for the additional and/or revised Services specified in section, above, and shall fully compensate Contractor for any and all direct and indirect costs that may be incurred by Contractor in connection with such additional and/or revised Services, including costs associated with any changes and/or delays in work schedules or in the performance of other Services or work by Contractor.
5 AUTHORIZED SIGNATURE
Contractor warrants and represents that the person or persons executing this amendment on behalf of Contractor has or have been duly authorized by the Contractor to sign this amendment and bind Contractor to the terms hereof. 6 FULL FORCE AND EFFECT
Except as specifically revised herein, all terms and conditions of the Contract shall remain in full force and effect, and Contractor shall perform all of the services, duties, obligations, and conditions required under the Contract, as supplemented and modified by this amendment to the original agreement.

SUPPLEMENTAL AGREEMENT
Project Title and Job Number: Website & Development Services Purchase Order #:

Date: ____ _
Supplemental Agreement No.: 04
The City of Sacramento ("CITY") and Full Stack Labs, LLC. ("CONTRACTOR"), as parties to that certain Non-Professional Services Agreement designated as Agreement Number 2022-0356 including any and all prior supplemental agreements modifying the agreement (the agreement and supplemental agreements are hereafter collectively referred to as the "Agreement"), hereby supplement and modify the Agreement as follows:

1. "Time of Performance" of the Agreement is amended as follows:

The terms of the Agreement shall begin on the date identified on the first page of this Agreement and expire on December 31, 2024, unless terminated earlier or otherwise extended in accordance with the provisions of the Agreement. CONTRACTOR shall perform the Services under this Agreement during the term of the Agreement.

2. In consideration of the additional services described in section 1, above, the maximum not to-exceed amount that is specified in Exhibit B of the Agreement for payment of CONTRACTOR's fees and expenses, is increased by $275,000, and the Agreement's maximum not-to-exceed amount is amended as follows :

Agreement's original not-to-exceed amount :

Net change by previous supplemental agreements:

Not-to-exceed amount prior to this supplemental agreement:

Increase by this supplemental agreement:

New not-to exceed amount including all supplemental agreements:
$218,400
$276,600
$495,000
$275,000
$770,000

5. Except as specifically revised herein, all terms and conditions of the Agreement shall remain in full force and effect, and CONTRACTOR shall perform all ofthe services, duties, obligations,

Page 1 of 2 ends

SUPPLEMENTAL AGREEMENT
and conditions required under the Agreement, as supplemented and modified by this supplemental agreement.

Approval Recommended By: Approved As To Form By:

Project Manager Senior Deputy City Attorney
Approved By:

CONTRACTOR Attested to By:

Approved By:

Title:

City of Sacramento
City Clerk

Page 2 of 2 ends

SUPPLEMENTAL CONTRACT
Project Title and Job Number : Open Text Documentum Upgrade Purchase Order#:

Date:

Supplemental Contract No.: 01
The City of Sacramento ("City") and Impact Innovations Systems. Inc. "Contractor"), as parties to that certain Professional Services Agreement designated as Contract Number 2022-1006, including any and all prior supplemental contracts modifying the contract (the contract and all supplemental contracts are hereafter collectively referred to as the "Contract") , hereby supplement and modify the Contract as follows:

1. The Scope of Services specified in Exhibit A of the Contract is amended as follows:
"Time of Performance" of the Agreement is amended as follows :

CONTRACTOR shall perform the Services on business days during the term of the Contract . The Contract shall start on the date identified on the first page of this Contract and shall expire on December 31, 2024, unless otherwise extended or terminated in accordance with the provisions of this Contract .

2. In consideration of the additional and/or revised services described in section 1, above, the maximum not-to-exceed amount that is specified in Exhibit B of the Contract for payment of Contractor's fees and expenses, is increased by $120,000 and the Contract ' s maximum not-to-exceed amount is amended as follows:

Agreement 's original not-to-exceed amount:

Net change by previous supplemental contracts:

Not-to-exceed amount prior to this supplemental contract:

Increase by this supplemental contract:

New not-to exceed amount including all supplemental contracts:
$82,000
0 0
$120,000
$202,000

3. Contractor agrees that the amount of increase or decrease in the not-to-exceed amount specified in section 2, above, shall constitute full compensation for the additional and/or revised services specified in section 1, above, and shall fully compensate Contractor for any and all direct and indirect costs that may be incurred by Contractor in connection with such additional and/or revised services, including costs associated with any changes and/or delays in schedules or in the delivery of other services by Contractor.

4. Contractor warrants and represents that the person or persons executing this supplemental contract on behalf of Contractor has or have been duly authorized by Contractor to sign this supplemental contract and bind Contractor to the terms hereof.

5. Except as specifically revised herein , all terms and conditions of the Contract shall remain in full force and effect , and Contractor shall perform all of the services, duties, obligations, and conditions required under the Contract , as supplemented and modified by this supplemental contract. [SIGNATURES ON FOLLOWING PAGE]
Executed as of the day and year first above stated.

CITY OF SACRAMENTO
A Municipal Corporation
By: _____________ _
Print name: ____________ _
Title: ______________ _
For: Howard Chan, City Manager
APPROVED AS TO FORM:

Title:

ATTEST:

City Clerk
Form Approved by City Attorney 2-14-2017

CONTRACTOR
Impact Innovations Systems

NAME OF FIRM
$ ~ ~ By: Jae Lim (Jun 6, 2023 08:19 EDT)
Print name:Jae Lim ------------
Principal
Title: _____________ _

SUPPLEMENTAL AGREEMENT
Project Title and Job Number : lnfoMaster Software Maintenance Purchase Order#:

Date:

Supplemental Agreement No.: 05
The City of Sacramento ("City") and Autodesk/lnnovyze, Inc. ("Contractor"), as parties to that certain Agreement Number 2018-1576 , including any and all prior supplemental agreements modifying the agreement (the agreement and supplemental agreements are hereafter collectively referred to as the "Agreement"), hereby supplement and modify the Agreement as follows:

1. The fees and expenses shall be increased as follows:

Description FY2023/24
Maintenance & Licensing $105,000.00
Any future increases shall be amended through a supplemental agreement

2. In consideration of the extended term of the Agreement as described in section 1, above, the maximum not -to -exceed amount that is specified in the Agreement for payment of Contractor 's fees and expenses, and increased by $105,000.00 , and the Agreement's maximum not-to-exceed amount is amended as follows:

Agreement's original not-to -exceed amount:

Net change by previous supplemental agreements:

Not-to-exceed amount prior to this supplemental agreement:

Increase by this supplemental agreement:

New not -to exceed amount including all supplemental agreements:
$73,440.00
$205,000.00
$278.440 .00
$105,000.00
$383,440.00

3. Contractor agrees that the amount of increase in section 2, above, shall constitute full compensation for the extended term specified in section 1, above, and shall fully compensate Contractor for any and all direct and indirect costs that may be incurred by Contractor in connection with the extended term , including costs associated with any changes and/or delays in work schedules or in the performance of other services or work by Contractor.

4. Contractor warrants and represents that the person or persons executing this supplemental agreement on behalf of Contractor has or have been duly authorized by Contractor to sign this supplemental agreement and bind Contractor to the terms hereof.

5. Except as specifically revised herein , all terms and conditions of the Agreement shall remain in full force and effect, and Contractor shall perform all of the services, duties , obligations, and conditions required under the Agreement , as supplemented and modified by this supplemental agreement .

Approval Recommended By: Approved As To Form By:

DOU Wastewater CIP/ Plannin g Superv ising Engineer
Project Manager Senior Deputy City Attorney
Approved By:

Contractor Attested To By:

Approved By:

City of Sacramento City Clerk
(Rev. 9-17-1 2)

SUPPLEMENTAL AGREEMENT
Project Title and Job Number : Telecommunications Cabling Purchase Order#:

Date : ___ _
Supplemental Agreement No.: 04
The City of Sacramento ("CITY") and Integrity Data and Fiber (IDF). ("CONTRACTOR"), as parties to that certain Professional Services Agreement designated as Agreement Number 2017-0425, including any and all prior supplemental agreements modifying the agreement (the agreement and supplemental agreements are hereafter collectively referred to as the "Agreement"), hereby supplement and modify the Agreement as follows:

1. The "Time of Performance" of the Agreement is amended as follows:

The terms of the Agreement shall begin on the date identified on the first page of this Agreement and expire on June 30, 2024, unless terminated earlier or otherwise extended in accordance with the provisions of the Agreement. CONTRACTOR shall perform the Services under this Agreement during the term of the Agreement.
2 In consideration of the additional time described in sections 2, above, the maximum not-to-exceed amount that is specified in Exhibit B of the Agreement for payment of CONTRACTOR's fees and expenses, will increase by $350,000 and the Agreement's maximum not-to-exceed amount remains as follows:

Agreement's original not-to-exceed amount:

Net change by previous supplemental agreements:

Not-to-exceed amount prior to this supplemental agreement:

Increased by this supplemental agreement:

New not-to exceed amount including all supplemental agreements:
$1,650,000.00
$700,000.00
$2,350,000.00
$350,000.00
$2,700,000.00

3. CONTRACTOR agrees that the amount of increase in the not-to-exceed amount specified in section 2, above, shall constitute full compensation for the additional time specified in section 1, above, and shall fully compensate CONTRACTOR for any and all direct and indirect costs that may be incurred by CONTRACTOR in connection with such additional time, including costs associated with any changes and/or delays in work schedules or in the performance of other services or work by CONTRACTOR.

5. Except as specifically revised herein, all terms and conditions of the Agreement shall remain in full force and effect, and CONTRACTOR shall perform all of the services, duties, obligations, and conditions required under the Agreement, as supplemented and modified by this supplemental agreement.

Supplemental Agreement

Page 1 of 2 ends

Approval Recommended By:

Project Manager
Approved By:

Office Manager

CONTRACTOR
Approved By:

City of Sacramento

SUPPLEMENTAL AGREEMENT
Approved As To Form By:

Senior Deputy City Attorney
Attested To By:

City Clerk
Supplemental Agreement

Page 2 of 2 ends

SUPPLEMENTAL AGREEMENT
Project Title and Job Number : Annual Subscription & Maintenance Purchase Order#:

Date: ________ _
Supplemental Agreement No.: 02
The City of Sacramento ("City") and Lease Query, LLC. ("Contractor"), as parties to that certain Subscription Agreement designated as Agreement Number 2021-0901, including any and all prior supplemental agreements modifying the agreement (the agreement and supplemental agreements are hereafter collectively referred to as the "Agreement"), hereby supplement and modify the Agreement as follows:

1. Section 6.1, 'Invoices; Payment,' is amended to add Attachment 1, the Sales Order (Renewal), dated May 17, 2023, including the annual subscription and maintenance fee for Fiscal Years 2023/2024, 2024/2025 , and 2025/2026 , which is attached hereto and incorporated herein by this reference .

2. In consideration of the additional services described in section 1, above, the amount of the Agreement is increased by $36,324.00 and the Agreement's maximum not-to-exceed amount is amended as follows:

Agreement 's original not-to-exceed amount:

Net change by previous supplemental agreements:

Not-to-exceed amount prior to this supplemental agreement:

Increase by this supplemental agreement:

New not-to exceed amount including all supplemental agreements:
$18,400.00
$10,320 .00
$28,720.00
$36,324.00
$65,044.00

3. Contractor agrees that the amount of increase in the not-to-exceed amount specified in section 1, above, shall constitute full compensation for the additional and/or revised services specified in section 2, above, and shall fully compensate Contractor for any and all direct and indirect costs that may be incurred by Contractor in connection with such additional services.

6. Contractor warrants and represents that the person or persons executing this supplemental agreement on behalf of Contractor has or have been duly authorized by Contractor to sign this supplemental agreement and bind Contractor to the terms hereof .

7. Except as specifically revised herein , all terms and conditions of the Agreement shall remain in full force and effect, and Contractor shall perform all of the services, duties, obligations, and conditions required under the Agreement, as supplemented and modified by this supplemental agreement.

Approval Recommended By: Approved As To Form By:

LeaseQuery , LLC.

Joe ~ 202313:46 EDT)
Name: Joe Gruca Senior Deputy City Attorney
Approved By: Attested To By:

City Clerk
City Manager's Office
For: Howard Chan, City Manager
(Rev. 10-25-18)
Attachment 1
lease oueru.

SALES ORDER (Renewal)
Date 5/17/2023 --------1 Original Sales Order # Q-07989 Renewal Sales Order# t-------,-Q--2--2--7..,..9-1 -----1 COMPLEX ACCOUNTING SIMPLIFIED Expiration Date 6/16/2023 LeaseQuery, LLC
3 Ravinia Drive NE
Suite P7
Atlanta , GA 30346
(800) 880-7270
LeaseQuery. com
Length of Subscription
Renewal Term (commencing on August 9, 2023)
Recurring Services
Platform/Edition
Client
City of Sacramento
915 I Street 4th Floor
Sacramento , CA 95814
Attention: Osvaldo Lopez
olopez @cityofsacramento.org
36 months
Year 1 - Platform subscription for LeaseQuery Advanced , up to 100 Records Year 2 - Platform subscription for LeaseQuery Advanced , up to 100 Records Year 3 - Platform subscription for LeaseQuery Advanced , up to 100 Records Financial Solutions
Fixed access subscription for GASB 87
Fixed access subscription for GASB 96 (Records aggregated with platform subscription; annual access fee shown)
Additional Products and Services
Subscription for custom journal entry export
Standard support
Non-Recurring Services
Organizational database structure setup
Confidential Information of LeaseQuery

Page 1 ends

.__ ______ _,
Annual
Amount
$9,144
$9,588
$10,032
$0
$1,020
$1,500
$0
One-Time
Fee
$0
Notes
• For recurring services, the annual amount shown above for Year 1 is payable upon execution of this Sales Order, the annual amount shown above for Year 2 is payable upon the first anniversary of this Sales Order, and the annual amount shown above for Year 3 is payable upon the second anniversary of this Sales Order. For non-recurring services, the one-time fees shown above are payable upon execution of this Sales Order.
• An additional platform subscription fee of$7 .62 per Record per month (for Year 1), an additional platform subscription fee of $7.99 per Record per month (for Year 2), and an additional platform subscription fee of$8.36 per Record per month (for Year 3) will apply for any Records in excess of the maximum number of Records for the LeaseQuery Advanced platform subscription , in each case, invoiced in advance for the full remaining term. • Contract analysis and Record entry services may be provided on an as needed and as requested basis for $250 per Record, invoiced monthly in arrears.
• Standard support includes access to LeaseQuery's knowledge base and email support.

Terms and Conditions
As of the date set forth above, Client hereby subscribes to the Solution and services described in this Sales Order. This Sales Order shall be governed by the terms and conditions set forth herein and in the LeaseQuery Subscription Agreement entered into by the parties on 8/10/2021 (as amended, the "Subscription Agreement"). Capitalized terms used but not defined in this Sales Order shall have the meaning set forth in the Subscription Agreement.

Signatures
City of Sacramento ("Client"):

By:

Name:

Title:

Date: Jun 6, 2023
LeaseQuery , LLC ("LeaseQuery "):

By:

Name:

Title:

Date:

Confidential Information of LeaseQuery

Page 2 ends

Joe ~ 2023 13:46 EDT)
Joe Gruca
CRO
Jun 6, 2023
Amendment No.10 to City of Sacramento
Agreement No. 2014-0840 {or "TEM
Services Agreement")
City of Sacramento Government
May 25 20231 Document Version 0.01
Cathy Harris
571-403-21101
cathy .harris@global. ntt
Amendment No. 6 to TEM Services Agreement
XIGO contact details
We welcome any enquiries regarding this document , its content, structure , or scope. Please contact:

Cathy Harris - Client Success Manager
Xigo Ltd.,
5870 Trinity Parkway
Suite 250
Centreville , VA20120
~ 571-403-2110
~ [email protected]
This Amendment to City of Sacramento Agreement No. 2014-0840 , (the "Agreement "), is Amendment No. 10 to the Agreement and supplements and incorporates by this reference the provisions of the Agreement (Agreement No.# 2014-0840-10 or "Amendment No. 10"). This Amendment contains confidential and proprietary information of Xigo LLC. , a wholly owned subsidiary of Asignet USA. ("Xigo ") and City of Sacramento ("City of Sacramento "). City of Sacramento may not disclose the confidential information contained herein to any third party without the written consent of XIGO , unless such disclosure is requested pursuant to the applicable law such as the California Public Records Act , lawful subpoena , or a court order. If there is a request for disclosure pursuant to the California Public Records Act , the City of Sacramento will provide XIGO with written notice of the request before such disclosure is made. If XIGO does not obtain a court order preventing such disclosure within five (5) calendar days from the City of Sacramento 's issuance of the notice , the City of Sacramento will disclose the requested records and such disclosure shall not constitute a breach of this agreement. The City of Sacramento may disclose the contents of this document to those of its agents , principals , representatives , consultants , or employees who need to know its contents for the purpose of City of Sacramento evaluation of the document. City of Sacramento agrees to inform such persons of the confidential nature of this document. As a condition of receiving this document , City of Sacramento agrees to treat the confidential information contained herein with at least the same level of care as it takes with respect to its own confidential information , but in no event with less than reasonable care. This confidentiality statement shall be binding on the parties for a period of five (5) years from the issue date stated on the front cover unless superseded by confidentiality provisions detailed in a Master Services Agreement or a subsequent agreement.

XIGO in no way conveys any right , title , interest or license in any intellectual property rights (including , but not limited to patents , copyrights , trade secrets or trademarks) contained herein. This Amendment No.10 is based on XIGO's current understanding of City of Sacramento project requirements. If the scope changes in any way , XIGO reserves the right to increase its fees to City of Sacramento accordingly.

XIGO does not assume liability for any errors or omissions in the content of any referenced third-party document. XIGO reserves the right to correct any typographical Company Confidential - Client / Vendor Information
Xigo , LLC

Page 2 of 6 ends

May 25, 20231 Version 0.01
Amendment No. 6 to TEM Services Agreement
errors , inaccuracies or outdated information , and will notify City of Sacramento of any changes required by such corrections. Any communication required or permitted in terms of this document shall be valid and effective only if submitted in writing.

Company Confidential - Client / Vendor Information
Xigo , LLC

Page 3 of 6 ends

May 25 , 20231 Version 0.01
Amendment No. 6 to TEM Services Agreement

1. Amendment
This Amendment No.10 to the Statement of Work for Fixed and Mobile CLM is made and entered between XIGO and City of Sacramento .

WHEREAS , XIGO and City of Sacramento have entered into the Statement of Work for Fixed and Mobile CLM dated August 27 , 2014 (the "Statement of Work "), as amended; WHEREAS , XIGO and City of Sacramento desire to amend the Statement of Work dated August 27 , 2014 ;
NOW, THEREFORE, in consideration of the agreements and obligations set forth herein , and for other good and valuable consideration , the receipt and sufficiency of which are hereby mutually acknowledged , and with intent to be legally bound hereby , the parties hereto agree to the following amended clause(s):

4. Commercials

4.1 Pricing Summary
• Extend the Period of Performance to an additional 36 months from July 01 , 2023 through June 30 , 2026 subject to the same pricing in the SOW. For further clarification and in accordance with Sacramento City Code section

3.64.040 , the Agreement 's original not-to-exceed amount is $343 ,000.00. The Agreement's not-to-exceed amount has been extended five times as follows:

November 10, 2014 , June 30 , 2017 , June 25 , 2018 , and June 25 , 2019 , June 30 , 2020 , June 30 , 2021. The Amendment No.10 will increase the not-to exceed amount by $121 ,500.00 , for a new not-to-exceed amount for the Agreement of $505 ,000.00.

Company Confidential - Client / Vendor Information
Xigo , LLC

Page 4 of 6 ends

May 25 , 20231 Version 0.01
Amendment No. 6 to TEM Services Agreement

2. Acceptance Sheet

2.1. Governing Terms
This is subject to the Services Agreement in effect between City of Sacramento and XIGO signed on August 27 , 2014.

2.2. Acceptance
By signing below , the parties hereby confirm acceptance and agreement of this and acknowledge and agree that it is subject to and governed by the above referenced Statement of Work without additional or modified terms.

XIGO LLC. , City of Sacramento Government
Signature Signature
Print Name and Title Print Name and Title
Date Date
City of Sacramento should return this entire document along with the signed Acceptance Sheet via email to [email protected].

Company Confidential - Client / Vendor Information
Xigo , LLC
APPROVED AS TO FORM BY:

ATTEST BY:

Page 5 of 6 ends

May 25 , 20231 Version 0.01
Amendment No. 6 to TEM Services Agreement
Appendix A Contact Information
Address Web Site
City of Sacramento
915 I Street
Sacramento , CA 95814
http ://www.cityofsacramento.org
Client Contacts Contact Information
Ignacio Estevez Email: [email protected]
Phone: +1 916-808-7349
XIGO Contacts Contact Information
Anna Goldberg
Client Success Manager
Cathy Harris
Client Success Manager
Company Confidential - Client / Vendor Information
Xigo , LLC
Phone: +1 571 522 2068
Email: anna [email protected]
Phone: +1 571 203 4110
Email: [email protected]

Page 6 of 6 ends

May 25 , 20231 Version 0.01

SUPPLEMENTAL AGREEMENT
Project Title and Job Number : Automation Enhancement
Purchase Order#:

Date: ___ _
Supplemental Agreement No.:6
The City of Sacramento ("City") and PaperFree ("Contractor"), as parties to that certain Professional Services Agreement designated as Agreement Number 2017-0362, including any and all prior supplemental agreements modifying the agreement (the agreement and supplemental agreements are hereafter collectively referred to as the "Agreement"), hereby supplement and modify the Agreement as follows:

1. The Time of Performance specified in Exhibit A of the Agreement is amended to read as follows:

The services described in the Agreement shall be provided until the Agreement expires on June 30, 2024, unless the Agreement is terminated earlier or extended in accordance with the provisions of the Agreement. The Agreement's effective date is the date identified on the first page of the Agreement.

2. In consideration of the additional and/or revised services described in section 1, above, the maximum not-to-exceed as amended in City Agreement Number 2017-0362- for payment of Contractor's fees and expenses is increased by $25,000 . and the Agreement's maximum not-to-exceed amount is amended as follows:

Agreement 's original not-to-exceed amount:

Net change by previous supplemental agreements:

Not-to-exceed amount prior to this supplemental agreement:

Increase by this supplemental agreement:

New not-to exceed amount including all supplemental agreements:
$33,600.00
$ 145,000.00
$178,600.00
$25,000.00
$203,600.00

3. Contractor agrees that the amount of increase or decrease in the not-to-exceed amount specified in section 2, above, shall constitute full compensation for the additional and/or revised services specified in section 1, above, and shall fully compensate Contractor for any and all direct and indirect costs that may be incurred by Contractor in connection with such additional and/or revised services, including costs associated with any changes and/or delays in work schedules or in the performance of other services or work by Contractor.

5. Except as specifically revised herein , all terms and conditions of the Agreement shall remain in full force and effect , and Contractor shall perform all of the services, duties , obligations, and conditions required under the Agreement, as supplemented and modified by this supplemental agreement.

Approval Recommended By:
~
Nagesh Somayajula (Jun 5, 2023 21:00 PDT)
Project Manager
Approved by:
,1) d£_,· ti .:uw.dt

CONTRACTOR
Approved By:

For: Howard Chan, City Manager
(Rev . 10- 25-18)
Approved As To Form By:
audrey
Senior Deputy City Attorney
Attested To By:

City Clerk

SUPPLEMENTAL CONTRACT
Project Title and Job Number : Hyperion Maintenance Support Date: ____ _ Purchase Order#: Supplemental Contract No.: 5
The City of Sacramento ("City") and RCW Services Inc. ("Contractor"), as parties to that certain Professional Services Agreement designated as Contract Number 2015-1310 , including any and all prior supplemental contracts modifying the contract (the contract and all supplemental contracts are hereafter collectively referred to as the "Contract"), hereby supplement and modify the Contract as follows:

1. The Scope of Services specified in Exhibit A of the Contract is amended as follows:

CONTRACTOR shall:

A. Develop, configure, and integrate the following items for Midyear 2024 and Budget Development FV2024/25 in the Hyperion Cloud application .
• Decision Package Functionality
• Offset enhancements
B. Assist CITY with midyear 2024, FV2024/25, midyear 2025, and FV2025/26 budget module setup, including development and report maintenance.

C. The Time of Performance of the Agreement specified is Section 5 of Exhibit A is extended to December 31, 2026.

2. In consideration of the additional and/or revised services described in section 1, above, the maximum not-to-exceed amount that is specified in Exhibit B of the Contract for payment of Contractor's fees and expenses, is increased by $125,000 , and the Contract's maximum not-to-exceed amount is amended as follows:

Agreement's original not-to-exceed amount: 200,000
Net change by previous supplemental contracts: 741,600
Not-to-exceed amount prior to this supplemental contract: 941,600 Increase by this supplemental contract: 125,000
New not-to exceed amount including all supplemental contracts: 1,066,600

5. Except as specifically revised herein, all terms and conditions of the Contract shall remain in full force and effect , and Contractor shall perform all of the services, duties, obligations, and conditions required under the Contract, as supplemented and modified by this supplemental contract. [SIGNATURES ON FOLLOWING PAGE]
(Rev . 11-1-1 9)
Executed as of the day and year first above stated.

CITY OF SACRAMENTO
A Municipal Corporation
By: _____________ _
Print name: ___________ _
Title: _____________ _
For: Howard Chan, City Manager
APPROVED AS TO FORM:
audr~y~-.....,..,~er~on (Jun 6, 202311:33 PDT)
Title: Sr. Deputy City Attorney
ATTEST:

City Clerk
Form Approved by City Attorney 2-14-2017

CONTRACTOR
RCW Services, Inc

NAME OF FIRM
Richard C 11etborM
By: Richard C Welborn (May 30, 2023 08:03 ADT)
Print name: Richard C Welborn
Title: President

CONTRACT SUPPLEMENT
Project Title and Job Number: PCI Services and Static Code Network Scanning Services Date: _______ _ Purchase Order#: Contract Supplement No.: 5
The City of Sacramento ("City") and RSM US LLP
("Contractor"), as parties to that certain Professional Services Agreement designated as Agreement Number 2015 -1637, including any prior contract supplements modifying the agreement (the agreement and contract supplements are hereafter collectively referred to as the "Agreement"), hereby supplement and modify the Agreement as follows:

1. The Fee Schedule specified in Attachment 1 to Exhibit B of the Agreement is amended to add the following:

Fees & Expenses
Description FY 2024/2025 FY 2025/2026 FY 2026/2027
PCI Compliance services as described $81,000.00 $81,000.00 81,000.00 in Attachment 1 to Exhibit A. Includes
Veracode Static Code Network Service,
and any travel and associated
expenses.

FY Total (not to exceed) $81,000.00 $81,000.00 $81,000.00

2. The Time of Performance specified in Section 5 of Exhibit A of the Agreement is amended as follows:

The services described herein shall be provided during a term that begins on the date written on the first page of this Agreement and be expires on December 31, 2028, unless extended or terminated earlier at the sole discretion of the City in accordance with the Agreement.

3. In consideration of the above sections 1 -2, the maximum not-to-exceed amount that is specified in Exhibit B of the Agreement for payment of Contractor's fees and expenses, shall increase by $243,000. The Agreement's maximum not to-exceed amount is as follows:

Agreement's original not-to-exceed amount:

Net change by previous contract supplements:

Not-to exceed amount prior to this supplemental agreement:

Increase by this contract supplement:

New not-to exceed amount including all contract supplements:
$62,000 .00
$267,000.00
$ 329,000 .00
$ 243,000.00
$786,830 .00

4. Contractor agrees that the amount of increase in the not-to-exceed amount specified in section 3, above, shall constitute full compensation for the revisions specified in sections 1-3, above, and shall fully compensate Contractor for any and all direct and indirect costs that may be incurred by Contractor in connection with such, including costs associated with any changes and/or delays in work schedules or in the performance of other services or work by Contractor.

5. Contractor warrants and represents that the person or persons executing this contract supplement on behalf of Contractor has or have been duly authorized by Contractor to sign this contract supplement and bind Contractor to the terms hereof .

6. Except as specifically revised herein, all terms and conditions of the Agreement shall remain in full force and effect, and Contractor shall perform all of the services, duties , obligations , and conditions required under the Agreement , as supplemented and modified by this contract supplement.
(Rev. 9-17-12)
Approval Recommended By:

Ignacio Estevez (Jun 5, 2023 23:20 POT)
0 Project Manager
Approved By:

Andrew weidenbamer
Andre w Weidenhamer (Jun 6, 2023 08:50 EDT)
Andrew Weiden ha mer
Contractor
Approved By:

City of Sacramento
(Rev. 9-17-12)

CONTRACT SUPPLEMENT
Approved As To Form By:

Deputy City Attorney
Attested To By:

City Clerk

SUPPLEMENTAL AGREEMENT
Project Title and Job Number : ERP Staffing Resource
Purchase Order#:

Date : ____ _
Supplemental Agreement No.: 03
The City of Sacramento ("CITY") and Smart ERP ("CONTRACTOR"), as parties to that certain Professional Services Agreement designated as Agreement Number 2021-0218 • including any and all prior supplemental agreements modifying the agreement (the agreement and supplemental agreements are hereafter collectively referred to as the "Agreement"), hereby supplement and modify the Agreement as follows:

1. The scope of Services specified in Exhibit A of the Agreement is amended to add:

Provide additional technical services with developing enhancements and modifications within the PeopleSoft applications.

2. Section 5, Time of Performance, of Attachment 1 to Exhibit A of the Agreement is amended to read as follows:

The services described herein shall be provided during a term that begins on the date written on the first page of this Agreement and expires on December 31, 2024, unless extended or terminated earlier at the sole discretion of the City in accordance with the Agreement.

3. In consideration of the additional services described in section 1 and the extended time described in section 2, above, the maximum not-to-exceed amount that is specified in Exhibit B of the Agreement for payment of CONTRACTOR's fees and expenses, is increased by $530,000.00, and the Agreement's maximum not-to-exceed amount is amended as follows:

Agreement 's original not-to-exceed amount:

Net change by previous supplemental agreements:

Not-to-exceed amount prior to this supplemental agreement:

Increased by this supplemental agreement:

New not-to exceed amount including all supplemental agreements:
$ 244,950.00
$1,149.900
$1,394.850
$530,000
$1,924.850

4. CONTRACTOR agrees that the amount of increase in the not-to-exceed amount specified in section 3, above, shall constitute full compensation for the additional service and time specified in sections 1 and 2, above, and shall fully compensate CONTRACTOR for any and all direct and indirect costs that may be incurred by CONTRACTOR in connection with such additional service and time, including costs associated with any changes and/or delays in work schedules or in the performance of other services or work by CONTRACTOR.

5. CONTRACTOR warrants and represents that the person or persons executing this supplemental agreement on behalf of CONTRACTOR has or have been duly authorized by CONTRACTOR to sign this supplemental agreement and bind CONTRACTOR to the terms hereof.

6. Except as specifically revised herein, all terms and conditions of the Agreement shall remain in full force and effect, and CONTRACTOR shall perform all of the services, duties, obligations, and conditions required under the Agreement, as supplemented and modified by this supplemental

Page 1 of 2 ends

SUPPLEMENTAL AGREEMENT
agreement.

Approval Recommended By: Approved As To Form By:

Nagesh Somayajula (Jun 5, 2023 20:17 PDT)
Project Manager Senior Deputy City Attorney
Approved By:

CONTRACTOR Attested To By:

Approved By:

City of Sacramento City Clerk

Page 2 of 2 ends

SUPPLEMENTAL AGREEMENT
(Rev. 10-25-18)
Project Title and Job Number: Maintenance and Support Services Date: ____________________ Purchase Order #: Supplemental Agreement No.: 2020-0397-03

The City of Sacramento ("City") and Tyler Technologies, Inc . ("Contractor"), as parties to that certain Professional Services Agreement designated as Agreement Number 2020-0397, including any and all prior supplemental agreements modifying the agreement (the agreement and supplemental agreements are hereafter collectively referred to as the "Agreement"), hereby supplement and modify the Agreement as follows:

1. Adding the services described in Schedule 1, which is attached hereto and incorporated herein by this reference , to Attachment 1 to Exhibit A, Scope of Services.

2. In consideration of the additional and/or revised services described in Schedule 1 , the maximum not -to-exceed as amended in City Agreement Number 2020 -0397 for payment of Contractor’s fees and expenses is increase d by $200,000.00 and the Agreement’s maximum not-to-exceed amount is amended as follows:

Agreement's original not-to-exceed amount: $81,250.00
Net change by previous supplemental agreements: $ 325000.00 Not-to-exceed amount prior to this supplemental agreement: $406,250.00 Increase by this supplemental agreement: $200,000.00
New not-to exceed amount including all supplemental agreements: $606,250.00

3. Contractor agrees that the amount of increase or decrease in the not-to- exceed amount specified in section 1, above, shall constitute full compensation for the additional and/or revised services specified in Agreement , above, and shall fully compensate Contractor for any and all direct and indirect costs that may be incurred by Contractor in connection with such additional and/or revised services, including costs associated with any changes and/or delays in work schedules or in the performance of other services or work by Contractor.

5. Except as specifically revised herein, all terms and conditions of the Agreement shall remain in full force and effect, and Contractor shall perform all of the services, duties, obligations, and conditions required under the Agreement, as supplemented and modified by this supplemental agreement.

Approval Recommended By: Approved As To Form By:

Tyler Technologies, Inc.

Name: Senior Deputy City Attorney

Approved By: Attested To By:

For: Howard Chan, City Manager

SUPPLEMENTAL CONTRACT
Project Title and Job Number : SalesForce 311-Technical Service Purchase Order# :

Date :

Supplemental Contract No. : 05
The City of Sacramento ("City") and Visionary integration Professional (VIP) ("Contractor"), as parties to that certain Professional Services Agreement designated as Contract Number 2019-0684 including any and all prior supplemental contracts modifying the contract (the contract and all supplemental contracts are hereafter collectively referred to as the "Contract"), hereby supplement and modify the Contract as follows:

1. The Scope of Services specified in Exhibit A of the Contract is amended as follows:

The Time of Performance provision of the Agreement is amended to read: "The term of this Agreement shall begin on the date identified on the first page of this Agreement , and expire on December 31 , 2024 , unless terminated earlier or otherwise extended in accordance with the provisions of the Agreement. " Attachment 1 to Exhibit A of the Agreement is amended to add, as section 5(k), the following additional services: "The CONTRACTOR shall improve continuity of support to resolve errors in post-production , test, and implement additional features to expand usage of Salesforce. "

2. In consideration of the additional and/or revised services described in section 1, above, the maximum not-to-exceed amount that is specified in Exhibit B of the Contract for payment of Contractor's fees and expenses, is increased by $350,000 , and the Contract's maximum not-to-exceed amount is amended as follows:

Agreement's original not-to-exceed amount:

Net change by previous supplemental contracts:

Not-to-exceed amount prior to this supplemental contract:

Increase by this supplemental contract:

New not-to exceed amount including all supplemental contracts:
$479,000
$507,900
$986,900
$350,000
$1,336,900

5. Except as specifically revised herein , all terms and conditions of the Contract shall remain in full force and effect , and Contractor shall perform all of the services, duties , obligations, and conditions required under the Contract, as supplemented and modified by this supplemental contract. [SIGNATURES ON FOLLOWING PAGE]
(Rev . 11-1-1 9)
Executed as of the day and year first above stated.

CITY OF SACRAMENTO
A Municipal Corporation
By: _____________ _
Print name: ____________ _
Title: ______________ _
For: Howard Chan, City Manager
APPROVED AS TO FORM:

Title:

ATTEST:

City Clerk
Form Approved by City Attorney 2-14-2017

CONTRACTOR

NAME OF FIRM
By: ____________ _
Print name: ___________ _
Title: _____________ _

1 CONTRACT #: PRC000824-04

CONTRACT NAME: K2 SERVICES
CONTRACT PROJECT #: 07000-1001-07001041
DEPARTMENT: INFORMATION TECHNOLOGY
DIVISION: ENTERPRISE APPLICATIONS

PROFESSIONAL SERVICES

CONTRACT AMENDMENT

The City of Sacramento ("City") and West Advanced Technologies ("Contractor"), as parties to that certain Contract awarded for the above Event and designated as City Contract Number PRC000824, including any prior Contract Amendments modifying the Contract (the Contract and Contract Amendments are hereafter collectively referred to as the "Contract"), hereby amend and modify the Contract as follows:

TIME OF PERFORMANCE - EXTENSION
The Time of Performance as described in the Contract shall be extended to December 31, 2024, to provide additional time for completion of the Contract.

CONTRACT AMOUNT
In consideration of the Contract Amendment(s) described above, the maximum not-to- exceed amount that is specified in the Contract is INCREASED by $350,000], and the Contract's maximum not-to-exceed amount is amended as follows:

The original Contract sum was: $70,000

The net change by previous Contract Amendment was: $680,000 The Contract sum prior to this Contract Amendment was: $750,000 The Contract sum will be INCREASED by this Contract Amendment: $350,000 The new Contract sum including all Contract Amendments: $1,100,000

SAC~ MENTO

2 FULL COMPENSATION
Contractor agrees that the amount of increase or decrease in the not-to-exceed amount specified in section, above, shall constitute full compensation for the additional and/or revised Services specified in section, above, and shall fully compensate Contractor for any and all direct and indirect costs that may be incurred by Contractor in connection with such additional and/or revised Services, including costs associated with any changes and/or delays in work schedules or in the performance of other Services or work by Contractor.

AUTHORIZED SIGNATURE
Contractor warrants and represents that the person or persons executing this amendment on behalf of Contractor has or have been duly authorized by the Contractor to sign this amendment and bind Contractor to the terms hereof.

FULL FORCE AND EFFECT
Except as specifically revised herein, all terms and conditions of the Contract shall remain in full force and effect, and Contractor shall perform all of the services, duties, obligations, and conditions required under the Contract, as supplemented and modified by this amendment to the original agreement.

Sacramento City CouncilJune 20, 2023

Sacramento City Council
June 20, 2023