Cities Index.
Item 08 2024-00394 City Auditor’s 2023 Community Survey

Budget and Audit Committee
February 27, 2024

Document
Item 08 2024-00394 City Auditor’s 2023 Community Survey
Meeting
February 27, 2024
Body
Budget and Audit Committee
Pages
5
Original file
6.7 MB
Text extracted from the city's file for reading and search. Open the original on sacramento.granicus.com. That file is the official record.

Please complete this survey if you are the adult (age 18 or older) in the household who most recently had a birthday (the year of birth does not matter). Your responses are confidential and no identifying information will be shared.

1. Please rate each of the following aspects of quality of life in Sacramento.

Excellent Good Fair Poor Don’t know
Sacramento as a place to live .............................................................................................. 1 2 3 4 5 Your neighborhood as a place to live .............................................................................. 1 2 3 4 5 Sacramento as a place to raise children ......................................................................... 1 2 3 4 5 Sacramento as a place to work ........................................................................................... 1 2 3 4 5 Sacramento as a place to visit ............................................................................................. 1 2 3 4 5 Sacramento as a place to retire .......................................................................................... 1 2 3 4 5 The overall quality of life in Sacramento ....................................................................... 1 2 3 4 5 Sense of community ................................................................................................................ 1 2 3 4 5

2. Please rate each of the following characteristics as they relate to Sacramento as a whole.

Excellent Good Fair Poor Don’t know
Overall economic health of Sacramento......................................................................... 1 2 3 4 5 Overall quality of the transportation system (auto, bicycle, foot, bus) in Sacramento ........................................................................................................................ 1 2 3 4 5 Overall design or layout of Sacramento’s residential and commercial areas (e.g., homes, buildings, streets, parks, etc.) ................................................. 1 2 3 4 5 Overall quality of the utility infrastructure in Sacramento (water, sewer, storm water, electric, gas) ................................................................. 1 2 3 4 5 Overall feeling of safety in Sacramento .......................................................................... 1 2 3 4 5 Overall quality of natural environment in Sacramento ........................................... 1 2 3 4 5 Overall quality of parks and recreation opportunities ............................................ 1 2 3 4 5 Overall health and wellness opportunities in Sacramento .................................... 1 2 3 4 5 Overall opportunities for education, culture, and the arts..................................... 1 2 3 4 5 Residents’ connection and engagement with their community .......................... 1 2 3 4 5

3. Please indicate how likely or unlikely you are to do each of the following.

Very Somewhat Somewhat Very Don’t
likely likely unlikely unlikely know
Recommend living in Sacramento to someone who asks .................1 2 3 4 5 Remain in Sacramento for the next five years .......................................1 2 3 4 5

4. Please rate how safe or unsafe you feel:

Very Somewhat Neither safe Somewhat Very Don’t
safe safe nor unsafe unsafe unsafe know
In your neighborhood during the day ...................................... 1 2 3 4 5 6 In Sacramento’s downtown/commercial area
during the day ............................................................................... 1 2 3 4 5 6 From property crime ....................................................................... 1 2 3 4 5 6 From violent crime ........................................................................... 1 2 3 4 5 6 From fire, flood, or other natural disaster ............................. 1 2 3 4 5 6

5. Please rate the job you feel the Sacramento community does at each of the following.

Excellent Good Fair Poor Don’t know
Making all residents feel welcome ................................................................................... 1 2 3 4 5 Attracting people from diverse backgrounds .............................................................. 1 2 3 4 5 Valuing/respecting residents from diverse backgrounds ...................................... 1 2 3 4 5 Taking care of vulnerable residents (elderly, disabled, homeless, etc.) ........... 1 2 3 4 5

6. Please rate each of the following in the Sacramento community.

Excellent Good Fair Poor Don’t know
Overall quality of business and service establishments in Sacramento ........... 1 2 3 4 5 Variety of business and service establishments in Sacramento .......................... 1 2 3 4 5 Vibrancy of downtown/commercial area ..................................................................... 1 2 3 4 5 Employment opportunities ................................................................................................. 1 2 3 4 5 Shopping opportunities ........................................................................................................ 1 2 3 4 5 Cost of living in Sacramento ................................................................................................ 1 2 3 4 5 Overall image or reputation of Sacramento ................................................................. 1 2 3 4 5 370

The National Community Survey™ • © 2001-2023 National Research Center, Inc.

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7. Please also rate each of the following in the Sacramento community.

Excellent Good Fair Poor Don’t know
Traffic flow on major streets ............................................................................................... 1 2 3 4 5 Ease of public parking ............................................................................................................ 1 2 3 4 5 Ease of travel by car in Sacramento ................................................................................. 1 2 3 4 5 Ease of travel by public transportation in Sacramento ........................................... 1 2 3 4 5 Ease of travel by bicycle in Sacramento ......................................................................... 1 2 3 4 5 Ease of walking in Sacramento .......................................................................................... 1 2 3 4 5 Well-planned residential growth ...................................................................................... 1 2 3 4 5 Well-planned commercial growth .................................................................................... 1 2 3 4 5 Well-designed neighborhoods ........................................................................................... 1 2 3 4 5 Preservation of the historical or cultural character of the community ............ 1 2 3 4 5 Public places where people want to spend time ........................................................ 1 2 3 4 5 Variety of housing options ................................................................................................... 1 2 3 4 5 Availability of affordable quality housing ..................................................................... 1 2 3 4 5 Overall quality of new development in Sacramento ................................................. 1 2 3 4 5 Overall appearance of Sacramento .................................................................................. 1 2 3 4 5 Cleanliness of Sacramento ................................................................................................... 1 2 3 4 5 Water resources (beaches, ponds, riverways, etc.) .................................................. 1 2 3 4 5 Air quality .................................................................................................................................... 1 2 3 4 5 Availability of paths and walking trails .......................................................................... 1 2 3 4 5 Fitness opportunities (including exercise classes and paths or trails, etc.) ... 1 2 3 4 5 Recreational opportunities .................................................................................................. 1 2 3 4 5 Availability of affordable quality food ............................................................................ 1 2 3 4 5 Availability of affordable quality health care ............................................................... 1 2 3 4 5 Availability of preventive health services ..................................................................... 1 2 3 4 5 Availability of affordable quality mental health care ............................................... 1 2 3 4 5 Opportunities to attend cultural/arts/music activities .......................................... 1 2 3 4 5 Community support for the arts ........................................................................................ 1 2 3 4 5 Availability of affordable quality childcare/preschool ............................................ 1 2 3 4 5 K-12 education .......................................................................................................................... 1 2 3 4 5 Adult educational opportunities ....................................................................................... 1 2 3 4 5 Sense of civic/community pride ........................................................................................ 1 2 3 4 5 Neighborliness of residents in Sacramento .................................................................. 1 2 3 4 5 Opportunities to participate in social events and activities .................................. 1 2 3 4 5 Opportunities to attend special events and festivals ............................................... 1 2 3 4 5 Opportunities to volunteer .................................................................................................. 1 2 3 4 5 Opportunities to participate in community matters ................................................ 1 2 3 4 5 Openness and acceptance of the community toward people
of diverse backgrounds ..................................................................................................... 1 2 3 4 5

8. Please indicate whether or not you have done each of the following in the last 12 months.

No Yes
Contacted the City of Sacramento (in-person, phone, email, or web) for help or information ....................... 1 2 Contacted Sacramento elected officials (in-person, phone, email, or web) to express your opinion .......... 1 2 Attended a local public meeting (of local elected officials like City Council or County Commissioners, advisory boards, town halls, HOA, neighborhood watch, etc.) ............................................ 1 2 Watched (online or on television) a local public meeting ............................................................................................... 1 2 Volunteered your time to some group/activity in Sacramento .................................................................................... 1 2 Campaigned or advocated for a local issue, cause, or candidate .................................................................................. 1 2 Voted in your most recent local election ................................................................................................................................ 1 2 Used bus, rail, or other public transportation instead of driving ................................................................................. 1 2 Carpooled with other adults or children instead of driving alone .............................................................................. 1 2 Walked or biked instead of driving ........................................................................................................................................... 1 2 371

The National Community Survey™ • © 2001-2023 National Research Center, Inc.

The City of Sacramento 2023 Community Survey

Page 3 of 5 ends

9. Please rate the quality of each of the following services in Sacramento.

Excellent Good Fair Poor Don’t know
Public information services ............................................................................................. 1 2 3 4 5 Economic development ..................................................................................................... 1 2 3 4 5 Traffic enforcement ............................................................................................................ 1 2 3 4 5 Traffic signal timing ............................................................................................................ 1 2 3 4 5 Street repair ........................................................................................................................... 1 2 3 4 5 Street cleaning ....................................................................................................................... 1 2 3 4 5 Street lighting ........................................................................................................................ 1 2 3 4 5 Sidewalk maintenance ....................................................................................................... 1 2 3 4 5 Bus or transit services ....................................................................................................... 1 2 3 4 5 Land use, planning, and zoning ...................................................................................... 1 2 3 4 5 Code enforcement (weeds, abandoned buildings, etc.) ...................................... 1 2 3 4 5 Affordable high-speed internet access ....................................................................... 1 2 3 4 5 Garbage collection ............................................................................................................... 1 2 3 4 5 Drinking water ...................................................................................................................... 1 2 3 4 5 Sewer services ....................................................................................................................... 1 2 3 4 5 Storm water management (storm drainage, dams, levees, etc.) .................... 1 2 3 4 5 Utility billing .......................................................................................................................... 1 2 3 4 5 Police services ....................................................................................................................... 1 2 3 4 5 Crime prevention ................................................................................................................. 1 2 3 4 5 Animal control ....................................................................................................................... 1 2 3 4 5 Ambulance or emergency medical services ............................................................. 1 2 3 4 5 Fire services ........................................................................................................................... 1 2 3 4 5 Fire prevention and education ....................................................................................... 1 2 3 4 5 Emergency preparedness (services that prepare the community for natural disasters or other emergency situations) ..................................... 1 2 3 4 5 Preservation of natural areas (open space, farmlands, and greenbelts) ..... 1 2 3 4 5 Sacramento open space ..................................................................................................... 1 2 3 4 5 Recycling .................................................................................................................................. 1 2 3 4 5 Yard waste pick-up .............................................................................................................. 1 2 3 4 5 City parks ................................................................................................................................. 1 2 3 4 5 Recreation programs or classes .................................................................................... 1 2 3 4 5 Recreation centers or facilities ...................................................................................... 1 2 3 4 5 Health services ...................................................................................................................... 1 2 3 4 5 Public library services ....................................................................................................... 1 2 3 4 5 Overall customer service by Sacramento employees
(police, receptionists, planners, etc.) ..................................................................... 1 2 3 4 5

10. Please rate the following categories of Sacramento government performance.

Excellent Good Fair Poor Don’t know
The value of services for the taxes paid to Sacramento ...................................... 1 2 3 4 5 The overall direction that Sacramento is taking .................................................... 1 2 3 4 5 The job Sacramento government does at welcoming resident involvement ... 1 2 3 4 5 Overall confidence in Sacramento government ...................................................... 1 2 3 4 5 Generally acting in the best interest of the community ...................................... 1 2 3 4 5 Being honest ........................................................................................................................... 1 2 3 4 5 Being open and transparent to the public ................................................................. 1 2 3 4 5 Informing residents about issues facing the community ................................... 1 2 3 4 5 Treating all residents fairly ............................................................................................. 1 2 3 4 5 Treating residents with respect .................................................................................... 1 2 3 4 5

11. Overall, how would you rate the quality of the services provided by each of the following? Excellent Good Fair Poor Don’t know
The City of Sacramento ..................................................................................................... 1 2 3 4 5 The Federal Government .................................................................................................. 1 2 3 4 5 372

The National Community Survey™ • © 2001-2023 National Research Center, Inc.

Page 4 of 5 ends

12. Please rate how important, if at all, you think it is for the Sacramento community to focus on each of the following in the coming two years.

Very Somewhat Not at all
Essential important important important
Overall economic health of Sacramento............................................................................1 2 3 4 Overall quality of the transportation system (auto, bicycle, foot, bus) in Sacramento ..........................................................................................................................1 2 3 4 Overall design or layout of Sacramento’s residential and commercial areas (e.g., homes, buildings, streets, parks, etc.) .....................................................1 2 3 4 Overall quality of the utility infrastructure in Sacramento (water, sewer, storm water, electric, gas) ....................................................................1 2 3 4 Overall feeling of safety in Sacramento .............................................................................1 2 3 4 Overall quality of natural environment in Sacramento ..............................................1 2 3 4 Overall quality of parks and recreation opportunities ...............................................1 2 3 4 Overall health and wellness opportunities in Sacramento .......................................1 2 3 4 Overall opportunities for education, culture, and the arts........................................1 2 3 4 Residents’ connection and engagement with their community .............................1 2 3 4

13. The City of Sacramento is a full-service City and provides a wide range of services, functions, and programs to its residents. To help pay for some of these services, Sacramento residents in 2018 passed Measure U, a one percent sales tax increase. Please help us prioritize Measure U spending by rating the following categories. For more information on Measure U, please visit: https://tinyurl.com/md8p4wmh.

High Medium Low Don’t fund with Don’t
priority priority priority Measure U know
Affordable housing and homeless supportive services .....................1 2 3 4 5 Community-based mental health and wellness (e.g. peer
counseling, crisis response workers, addiction services, conflict resolution/mediation) .................................................................1 2 3 4 5 Community Investment and Neighborhood Empowerment
(job training and placement, small/start-up/first-time
locally owned business support in each district,
Black Indigenous and People of Color owned business,
baby bonds, household financial assistance) ......................................1 2 3 4 5 Community response services (e.g. violence
prevention/intervention, re-entry services, peer navigator, case management) .........................................................................................1 2 3 4 5 Infrastructure/Capital Improvements ......................................................1 2 3 4 5 Public libraries ....................................................................................................1 2 3 4 5 Public parks ..........................................................................................................1 2 3 4 5 Public safety services (e.g., police, fire, emergency medical services, citywide emergency management and
youth-centered prevention services) .....................................................1 2 3 4 5 Senior programs .................................................................................................1 2 3 4 5 Street maintenance ...........................................................................................1 2 3 4 5 Transportation ....................................................................................................1 2 3 4 5 Youth programs ..................................................................................................1 2 3 4 5 373

The National Community Survey™ • © 2001-2023 National Research Center, Inc.

The City of Sacramento 2023 Community Survey

Page 5 of 5 ends

Our last questions are about you and your household.

Again, all of your responses to this survey are confidential and no identifying information will be shared.

D1. In general, how many times do you: Several Once A few times Every Less often Don’t times a day a day a week few weeks or never know
Access the internet from your home using
a computer, laptop, or tablet computer ......................1 2 3 4 5 6 Access the internet from your cell phone .......................1 2 3 4 5 6 Visit social media sites such as Facebook,
Twitter, Nextdoor, etc. .......................................................1 2 3 4 5 6 Use or check email ....................................................................1 2 3 4 5 6 Share your opinions online ...................................................1 2 3 4 5 6 Shop online ..................................................................................1 2 3 4 5 6 D2. Please rate your overall health.
 Excellent  Very good  Good  Fair  Poor
D3. What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be:
 Very positive  Somewhat positive  Neutral  Somewhat negative  Very negative D4. How many years have you lived in
Sacramento?
 Less than 2 years
 2-5 years
 6-10 years
 11-20 years
 More than 20 years
D5. Which best describes the building you live
in?
 Single-family detached home
 Townhouse or duplex (may share walls but
no units above or below you)
 Condominium or apartment (have units
above or below you)
 Mobile home
 Other
D6. Do you rent or own your home?
 Rent
 Own
D7. About how much is your monthly housing
cost for the place you live (including rent,
mortgage payment, property tax, property
insurance, and homeowners’ association
(HOA) fees)?
 Less than $500  $3,000 to $3,499
 $500 to $999  $3,500 to $3,999
 $1,000 to $1,499  $4,000 to $4,499
 $1,500 to $1,999  $4,500 to $4,999
 $2,000 to $2,499  $5,000 or more
 $2,500 to $2,999
D8. Do any children 17 or under live in your
household?
 No  Yes
D9. Are you or any other members of your
household aged 65 or older?
 No  Yes

D10. How much do you anticipate your household’s total
income before taxes will be for the current year?
(Please include in your total income money from all
sources for all persons living in your household.)
 Less than $25,000  $100,000 to $149,999
 $25,000 to $49,999  $150,000 to $199,999
 $50,000 to $74,999  $200,000 to $299,999
 $75,000 to $99,999  $300,000 or more
D11. Are you Spanish, Hispanic, or Latino?
 No, not Spanish, Hispanic, or Latino
 Yes, I consider myself to be Spanish, Hispanic, or Latino D12. What is your race? (Mark one or more races to
indicate what race you consider yourself to be.)
❑ American Indian or Alaskan Native
❑ Asian
❑ Black or African American
❑ Native Hawaiian or Other Pacific Islander
❑ White
❑ A race not listed
D13. In which category is your age?
 18-24 years  55-64 years
 25-34 years  65-74 years
 35-44 years  75 years or older
 45-54 years
D14. What is your sex?
 Female  Male  Non-Binary
D15. What is your sexual orientation?
 Asexual  Heterosexual  Questioning
 Bisexual  Pansexual  Other
 Gay/Lesbian
D16. Do you identify as transgender?
 No  Yes
Thank you! Please return the completed survey in the postage-paid envelope to:

National Research Center, Inc., PO Box 549, Belle Mead, NJ 08502 374

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