City of Sacramento
City Council - 5PM Report
915 I Street Sacramento, CA 95814
www.cityofsacramento.org
File ID: 2024-01736 10/22/2024 Consent Item 3.
City Auditor’s Whistleblower Hotline Activity Report for the Period April 2022 through June 2024
File ID: 2024-01736
Location: Citywide
Recommendation: Pass a Motion approving the City Auditor’s Whistleblower Hotline Activity Report for the Period April 2022 through June 2024.
Contact: Farishta Ahrary, City Auditor, (916) 808-7266, [email protected], Office of the City Auditor
Presenter: None
Attachments:
1-Description/Analysis
2-City Auditor’s Whistleblower Hotline Activity Report for the Period April 2022 through June 2024 Description/Analysis
Issue Detail: According to the City Council Rules of Procedures, the Budget and Audit Committee shall receive, review and forward to the Council as appropriate, reports, recommendations, and updates from the City Auditor. This report documents the City Auditor’s Whistleblower Hotline Activity Report for the Period April 2022 through June 2024.
Policy Considerations: The City Auditor’s presentation of the City Auditor’s Whistleblower Hotline Activity Report is consistent with the Mayor and City Council’s intent to have an independent audit function for the City of Sacramento.
Economic Impacts: None.
Environmental Considerations: None.
Sustainability: None.
Commission/Committee Action: On September 24, 2024, the Budget and Audit Committee passed
File ID: 2024-01736 10/22/2024 Consent Item 3.
a motion to accept the City Auditor’s Whistleblower Hotline Activity Report for the Period April 2022 through June 2024 and to forward to the City Council for approval.
Rationale for Recommendation: This staff report provides the City Council with information that may be used to meet its responsibility to provide oversight and supervision of the City Auditor.
Financial Considerations: The costs of the City Auditor’s Whistleblower Hotline Activity Report were funded out of the Office of the City Auditor Budget.
Local Business Enterprise (LBE): No goods or services are being purchased as a result of this report.
City Auditor’s Whistleblower
Hotline Activity Report:
April 2022 – June 2024
Farishta Ahrary, Interim City Auditor
Investigative Audits Division September 2024 Report # 2024/25-02
2 Our Mission
To provide a catalyst for improvements of municipal operations and promote a credible, efficient, effective, equitable, fair, focused, transparent, and fully accountable City government.
Our Vision
To improve City services by providing independent, objective, and reliable information regarding the City’s ability to meet its goals and objectives and establish an adequate system of internal controls, root out improper governmental activities (i.e., fraud, waste, or abuse), and address racial, gender, and ethnic inequities.
Suggest an Audit
The Office of the City Auditor conducts performance audits of the City of Sacramento's operations to determine whether these operations and programs are operating efficiently and effectively. If you would like to offer ideas for audits to save the City money, increase revenues, or improve the efficiency and effectiveness of City operations and programs, please fill out our online form:
https://forms.cityofsacramento.org/f/Suggest_an_Audit_Form
Whistleblower Hotline
In the interest of public accountability and being responsible stewards of public funds, the City has established a whistleblower hotline. The hotline protects the anonymity of those leaving tips to the extent permitted by law. The service is available 24 hours a day, 7 days week, 365 days per year.
Through this service, all phone calls and emails will be received anonymously by third party staff.
Report online at http://www.cityofsacramento.ethicspoint.com or call toll-free: 888-245-8859.
The City of Sacramento’s Office of the City Auditor can be contacted by phone at 916-808-1166 or at the address below:
915 I Street
MC09100
Historic City Hall, Floor 2
Sacramento, CA 95814
3 Contents
Whistleblower Infographic ........................................................................................................................... 4 Whistleblower Hotline Program ................................................................................................................... 5 Contact the City’s Whistleblower Hotline ................................................................................................. 5 Whistleblower Protection Policy .......................................................................................................... 5 The City Auditor’s Independence, Authority, and Responsibility ............................................................. 6 Understanding the Investigative Audit and Referral Process ................................................................... 7 Allegations Covered by Other City Departments .................................................................................. 7 Allegations Covered by Non-City Agencies ........................................................................................... 7 Whistleblower Procedures Prioritize High-Risk Allegations ................................................................. 8 Whistleblower Hotline Dashboards .......................................................................................................... 8 Process Improvements During This Reporting Period .............................................................................. 9 Status of Investigations ................................................................................................................................. 9 The Number of Whistleblower Complaints has Remained Steady ........................................................... 9 352 Cases Were Closed During the Period ............................................................................................. 10 Appendix A: Contact Information for Various City Departments ............................................................... 19 Appendix B: Contact Information for Various Non-City Agencies .............................................................. 20 Whistleblower Infographic
5 Whistleblower Hotline Program
The City Auditor’s Whistleblower Hotline promotes good government by providing City employees and members of the public with a way to report allegations of improper government activities (i.e. fraud, waste, or abuse). California Government Code 53087.6 defines fraud, waste, or abuse in the context of a Whistleblower program as
“any activity by a local agency or employee that is undertaken in the performance of the employee’s official duties, including activities deemed to be outside the scope of his or her employment, that is in violation of any local, state, or federal law or regulation relating to corruption, malfeasance, bribery, theft of government property, fraudulent claims, fraud, coercion, conversion, malicious prosecution, misuse of government property, or willful omission to perform duty, is economically wasteful, or involves gross misconduct.”
This report contains the disposition of alleged improper government activity reported through the City’s Whistleblower Hotline; disposition is listed for cases that were closed during the reporting period.
Additionally, this report provides a high-level description of how the City’s Whistleblower Hotline operates; additional details can be found in the City Auditor’s Policies and Procedures Manual. 1 Contact the City’s Whistleblower Hotline
City staff or members of the public may submit reports by calling the Whistleblower Hotline’s toll-free number 1-888-245-8859 or online at www.cityofsacramento.ethicspoint.com. Individuals may also submit whistleblower reports directly to any staff member in the Office of the City Auditor2 in person, over the phone, by voicemail, by e-mail, or by mail. Individuals who provide whistleblower information will have their identity kept confidential to the extent permitted by law unless the individual waives confidentiality in writing.
Sacramento Office of the City Auditor
915 "I" Street
Historic City Hall, 2nd floor
Sacramento, CA 95814
Whistleblower Protection Policy
The City’s Whistleblower Protection Policy states “No City official or employee shall take retaliatory action against any employee who, in good faith, has made a complaint or allegation concerning improper governmental action.” The policy defines retaliatory action as “any adverse change in an employee employment status or the terms and conditions of employment resulting from an employee’s good faith complaint or allegation of an improper governmental action.”
1 https://www.cityofsacramento.gov/content/dam/portal/auditor/Policies-and- Procedures/City%20Auditor%27s%20Policies%20and%20Procedures.pdf 2 https://www.cityofsacramento.gov/auditor/what-we-do/contact-us
6 The City Auditor’s Independence, Authority, and Responsibility The City Auditor reports directly to the Mayor and City Council, and is independent of other City departments and agencies. This independence reduces the threat of coercion, influence, or conflict of interest during investigative audits.
California Government Code Section 53087.6 allows local governments to create whistleblower hotlines.
Under this authority, City Code 2.18.050 establishes the City Auditor’s responsibility to manage the City’s Whistleblower Hotline and determine if allegations of fraud, waste, abuse, or illegal acts need further investigation. Key points of Government Code section 53087.6 are outlined in Exhibit 1.
Exhibit 1: Key Points of California Government Code 53087.6
Key Points of California Government Code 53087.6
The City Auditor shall obtain approval from City Council before establishing a whistleblower hotline.
This approval was obtained from the Sacramento City Council in March 2012.
The hotline is used to receive calls from people who have information regarding fraud, waste, or abuse.
The City Auditor may refer calls received on the hotline to the appropriate government authority for review and investigation.
During the initial review of calls received, the City Auditor (or the appropriate government authority to whom the call is referred) shall hold in confidence information disclosed through the hotline. This includes the identities of the callers disclosing information and the people identified by the callers.
Upon receiving specific information that an employee has engaged in an improper government activity, the City Auditor may conduct an investigative audit.
The identity of the individuals providing information that initiated the investigative audit shall not be disclosed without their written permission, unless the disclosures are to law enforcement agencies conducting criminal investigations.
The investigative audit shall be kept confidential except to issue a substantiated investigative audit report or to release findings from completed investigative audits that are deemed necessary to serve the interests of the public.
The identities of individuals reporting the improper government activities and the subject employees investigated shall be kept confidential to the extent permitted by law.
The City Auditor may provide a substantiated investigative audit report and other information (including subject employee identities) to appointing authorities for disciplinary purposes.
7 Understanding the Investigative Audit and Referral Process While State law sets certain requirements for establishing and managing a whistleblower hotline, local auditors have broad discretion in how to operate their programs. The Office of the City Auditor thoroughly reviews each allegation submitted through the Whistleblower Hotline and determines the appropriate avenue for resolution. While this may result in office staff conducting investigative audits, in certain circumstances, it may instead be appropriate to refer allegations to other City departments for investigation.
Upon completion of an investigative audit which substantiates an allegation, an investigative summary will be prepared for inclusion in the semi-annual Whistleblower Activity Report. State law mandates that, even in the event of a substantiated allegation, personnel information is to remain confidential.
Allegations Covered by Other City Departments
The intent of establishing a Whistleblower Hotline is not to replace or limit other reporting options, as some allegations are more appropriately investigated by other City departments or offices. For example, many Human Resources-related issues should be reported to the appropriate Human Resources staff; labor grievances, allegations of workplace discrimination, and workers’ compensation claims should be reported using City procedures established for that purpose. Similarly, complainants may need to report legal issues to the City Attorney’s Office or code enforcement violations to the Community Development Department.
As appropriate, the City Auditor will refer cases to other City departments or offices.3 However, it may still be appropriate for staff to gather initial information to better understand issues involved and to review the outcomes, responses, and investigation documents from other City departments or offices to ensure the allegations were addressed.
Allegations Covered by Non-City Agencies
By nature of being the State Capitol as well as the County Seat, the City of Sacramento is home to a large number of Federal, State, and County agencies. As a result, some complaints made to the City’s Whistleblower Hotline may be partly or solely related to government agencies external to the City of Sacramento.
Allegations involving an external government agency or employee will be referred in whole or in part to the most appropriate government entity.
4 Complaint investigation services are available at many government agencies and may include fraud, waste, and abuse whistleblower programs, internal affairs programs, judicial oversight authorities, offices of professional responsibility, etc.
3 See Appendix A for contact information for various City departments and divisions, such as the Equal Employment Office, Labor Relations Division, the Risk Management Division, the City Attorney’s Office, and the Sacramento Ethics Commission.
4 See Appendix B for contact information for various government agencies such as the California State Auditor, the Sacramento County Auditor-Controller, and the California Office of the Attorney General.
8 Whistleblower Procedures Prioritize High-Risk Allegations Due to the limited staff in the Office of the City Auditor and the Office’s chief responsibility to conduct performance audits, research, and analysis in accordance with the City Council-approved workplan, conducting full investigative audits of all allegations is not feasible. Instead, the City Auditor applies a risk-based approach to investigate whistleblower allegations to focus investigative efforts on those allegations that represent the greatest risk or loss to the City. The following guidance applies when rating allegations:
High Priority
Allegations may be considered high priority if they include a health, safety, or welfare concern, loss5 to the City of more than $75,000, criminal activity resulting in a loss of at least $400, high-level involvement, collusion of multiple wrongdoers, major department-wide issue, or need for immediate action to stop a potentially major issue. Addressing these items could take priority over other investigations and audits, at the City Auditor’s discretion.
Medium Priority
This category includes loss to the City of more than $25,000, abuse of authority, medium to low-level employee involvement, minor department-wide issues, or patterns of small problems that could become serious when summed. Some medium-priority items could be referred to a department for their review.
Low Priority
This category includes loss to the City of less than $25,000, isolated instances of time abuse, wasteful practices that would lead to limited gains in efficiencies if corrected, or allegations that lack credibility and evidence. The office would aim to investigate items in this category, but may not do so because of limited resources. However, if the same or similar issues were reported multiple times, low-priority items may become a higher priority. Additionally, some low-priority allegations could be referred to a department for their review.
Unrelated to the City
Some allegations received through the Whistleblower Hotline do not involve City of Sacramento departments or employees. The Office of the City Auditor assesses these allegations for any City involvement. If no City involvement can be determined, those allegations are closed as “Unrelated to the City”; some allegations not related to the City are referred to other jurisdictions.
Whistleblower Hotline Dashboards
The Office of the City Auditor maintains several Whistleblower Hotline dashboards on its public website.
City Officials and the public can use these dashboards to see statistics on the types of cases received through the City’s Whistleblower Hotline, the disposition of closed cases, brief descriptions of substantiated cases, actions taken as a result of substantiated cases, and the monetary benefit of the hotline. The dashboards are typically updated semi-annually with the release of each Whistleblower
5 Loss could entail actual or potential loss of money, waste, or inefficiencies.
9 Hotline Activity Report and can be found at: https://www.cityofsacramento.gov/auditor/our- reports/whistleblower-activity
Process Improvements During This Reporting Period
During this reporting period, we collaborated with City management to assess and update our processes to improve the operation of the City’s Whistleblower Hotline. This included working with our third-party vendor to update the City’s intake form, updating our internal referral process, and enhancing collaboration between the Whistleblower Program Team and City management to minimize duplication of efforts and maximize the Whistleblower Hotline’s value. We would like to thank City employees and the public for their patience while we implemented these important process improvements.
Status of Investigations
The Number of Whistleblower Complaints has Remained Steady Since the hotline’s inception in 2012, the Office of the City Auditor has received more than 1,850 complaints. Use of the City Auditor’s Whistleblower Hotline grew significantly in the first few years and has been steady since 2014. Exhibit 2 illustrates the number of allegations received per year since the program’s inception.
Exhibit 2: Whistleblower Allegations Received Per Year
*Denotes a partial year, including January 1, 2024, through June 30, 2024.
10 352 Cases Were Closed During the Period
At the beginning of the April 2022 through June 2024 reporting period, the Office of the City Auditor had 13 open cases. During this reporting period, 350 new cases were received by the hotline, and the Office of the City Auditor processed and closed 352 cases; 11 cases remained open at the end of the reporting period. Exhibit 3 illustrates the number of closed cases during the period by primary type of allegation.
Exhibit 3: 352 Closed Cases by Primary Type of Allegation
Exhibit 4 provides the primary type of allegation, priority, and disposition of the 352 cases closed during the period.
Exhibit 4: 352 Closed Cases Details Table
Case # Primary Type of Allegation Priority Disposition
1230 Employee Relations Medium Informational Referral
1417 Internal Control Issues Low Resolved Prior To or During Investigation 1429 Fraud Medium Resolved Prior To or During Investigation 1454 Payroll and Timecard Issues Low Resolved Prior To or During Investigation 1455 Payroll and Timecard Issues High Resolved Prior To or During Investigation 1459 Payroll and Timecard Issues Low Unsubstantiated
1471 Employee Relations Low Unsubstantiated
1473 Violate City Policy, Local, State, or Federal Law Low Informational Referral 1477 Safety and Sanitation Issues Low Informational Referral 1481 Employee Relations Low Informational Referral
1488 Violate City Policy, Local, State, or Federal Law Low Informational Referral 1502 Insufficient Action by City Low Unsubstantiated
1504 Unrelated to the City Unrelated to the City Unrelated to the City 1507 Safety and Sanitation Issues Low Unsubstantiated
1508 Safety and Sanitation Issues Low Informational Referral 1509 Safety and Sanitation Issues Low Informational Referral 1510 Violate City Policy, Local, State, or Federal Law Low Unsubstantiated
11 Case # Primary Type of Allegation Priority Disposition 1511 Employee Relations Low Unsubstantiated
1512 Safety and Sanitation Issues Medium Informational Referral 1513 311 Low Informational Referral
1514 Unrelated to the City Unrelated to the City Unrelated to the City 1515 Conflict of Interest Low Resolved Prior To or During Investigation 1516 311 Low Informational Referral
1517 Safety and Sanitation Issues Low Unsubstantiated
1518 Unrelated to the City Unrelated to the City Unrelated to the City 1519 Not Enough Information Provided Low Not Enough Information Provided 1520 Employee Relations Low Unsubstantiated
1521 Unrelated to the City Unrelated to the City Unrelated to the City 1522 Safety and Sanitation Issues Low Informational Referral 1523 Contested City Charges Low Informational Referral
1524 Not Enough Information Provided Low Not Enough Information Provided 1525 Payroll and Timecard Issues Medium Duplicate
1526 Abuse of Position or Authority Low Unsubstantiated 1527 Internal Control Issues Low Investigated and Referred 1528 Employee Relations Low Informational Referral
1529 Contested City Charges Low Unsubstantiated
1530 311 Low Informational Referral
1531 Conflict of Interest Low Resolved Prior To or During Investigation 1532 Abuse of Position or Authority Low Resolved Prior To or During Investigation 1533 Violate City Policy, Local, State, or Federal Law Low Investigated and Referred 1534 Conflict of Interest Low Unsubstantiated
1535 Violate City Policy, Local, State, or Federal Law Low Duplicate 1536 Violate City Policy, Local, State, or Federal Law Low Duplicate 1537 Violate City Policy, Local, State, or Federal Law Low Investigated and Referred 1538 Violate City Policy, Local, State, or Federal Law Low Duplicate 1539 Violate City Policy, Local, State, or Federal Law Low Duplicate 1540 Violate City Policy, Local, State, or Federal Law Low Duplicate 1541 Violate City Policy, Local, State, or Federal Law Low Duplicate 1542 Violate City Policy, Local, State, or Federal Law Low Duplicate 1543 Violate City Policy, Local, State, or Federal Law Low Duplicate 1544 Violate City Policy, Local, State, or Federal Law Low Duplicate 1545 Misuse of Government Property Low Unsubstantiated
1546 Employee Relations Low Informational Referral
1547 Violate City Policy, Local, State, or Federal Law Low Duplicate 1548 Unrelated to the City Unrelated to the City Unrelated to the City 1549 Employee Relations Low Informational Referral
1550 Safety and Sanitation Issues Medium Unsubstantiated 1551 Employee Relations Low Unsubstantiated
1552 Employee Relations Low Duplicate
1553 Abuse of Position or Authority Low Unsubstantiated 1554 Unrelated to the City Unrelated to the City Unrelated to the City 1555 Unrelated to the City Unrelated to the City Unrelated to the City 1556 Abuse of Position or Authority Low Informational Referral 1557 Payroll and Timecard Issues Low Unsubstantiated
12 Case # Primary Type of Allegation Priority Disposition 1558 Wasteful Practice Medium Investigated and Referred 1559 Internal Control Issues Low Resolved Prior To or During Investigation 1560 Violate City Policy, Local, State, or Federal Law Low Informational Referral 1561 Unrelated to the City Unrelated to the City Unrelated to the City 1562 Employee Relations Low Informational Referral
1563 Unrelated to the City Unrelated to the City Unrelated to the City 1564 Payroll and Timecard Issues Low Duplicate
1565 Violate City Policy, Local, State, or Federal Law Medium Informational Referral 1566 Employee Relations Low Unsubstantiated
1567 Employee Relations Low Duplicate
1568 Employee Relations Low Duplicate
1569 Employee Relations Low Duplicate
1570 Employee Relations Low Resolved Prior To or During Investigation 1571 Safety and Sanitation Issues High Informational Referral 1572 Employee Relations Low Informational Referral
1573 Conflict of Interest Low Unsubstantiated
1574 Employee Relations Low Resolved Prior To or During Investigation 1575 Misuse of Government Property Low Informational Referral 1576 Fraud Low Investigated and Referred
1577 Unrelated to the City Unrelated to the City Unrelated to the City 1578 Unrelated to the City Unrelated to the City Unrelated to the City 1579 Internal Control Issues Low Unsubstantiated
1580 Employee Relations Low Resolved Prior To or During Investigation 1581 311 Low Informational Referral
1582 Unrelated to the City Unrelated to the City Unrelated to the City 1583 Violate City Policy, Local, State, or Federal Law High Informational Referral 1584 Violate City Policy, Local, State, or Federal Law Low Duplicate 1585 Payroll and Timecard Issues Low Informational Referral 1586 Insufficient Action by City Low Unsubstantiated
1587 Safety and Sanitation Issues Low Resolved Prior To or During Investigation 1588 Employee Relations Low Informational Referral
1589 Employee Relations Low Informational Referral
1590 Unrelated to the City Unrelated to the City Unrelated to the City 1591 Contested City Charges Low Unsubstantiated
1592 Unrelated to the City Unrelated to the City Unrelated to the City 1593 Abuse of Position or Authority Low Unsubstantiated 1594 Employee Relations Low Unsubstantiated
1595 Unrelated to the City Unrelated to the City Unrelated to the City 1596 Safety and Sanitation Issues Medium Informational Referral 1597 Payroll and Timecard Issues Medium Duplicate
1598 Unrelated to the City Unrelated to the City Unrelated to the City 1599 311 Low Informational Referral
1600 Employee Relations Low Duplicate
1601 Internal Control Issues Low Duplicate
1602 Unrelated to the City Unrelated to the City Unrelated to the City 1603 Unrelated to the City Unrelated to the City Unrelated to the City 1604 Employee Relations Low Duplicate
13 Case # Primary Type of Allegation Priority Disposition 1605 Payroll and Timecard Issues Low Duplicate
1606 Unrelated to the City Unrelated to the City Unrelated to the City 1607 Unrelated to the City Unrelated to the City Unrelated to the City 1608 311 Low Informational Referral
1609 Payroll and Timecard Issues Medium Resolved Prior To or During Investigation 1610 311 Low Informational Referral
1611 Unrelated to the City Unrelated to the City Unrelated to the City 1612 Unrelated to the City Unrelated to the City Unrelated to the City 1613 Abuse of Position or Authority Low Unsubstantiated 1614 Wasteful Practice Low Unsubstantiated
1615 Employee Relations Low Informational Referral
1616 311 Low Informational Referral
1617 Insufficient Action by City Low Informational Referral 1618 Violate City Policy, Local, State, or Federal Law Low Resolved Prior To or During Investigation 1619 Violate City Policy, Local, State, or Federal Law Low Informational Referral 1620 Not Enough Information Provided Low Not Enough Information Provided 1621 Violate City Policy, Local, State, or Federal Law Low Informational Referral 1622 Theft of Goods or Services Low Informational Referral 1623 Internal Control Issues Low Informational Referral 1624 Unrelated to the City Unrelated to the City Unrelated to the City 1625 Violate City Policy, Local, State, or Federal Law Low Informational Referral 1626 Abuse of Position or Authority Low Unsubstantiated 1627 Violate City Policy, Local, State, or Federal Law Low Informational Referral 1628 Violate City Policy, Local, State, or Federal Law Low Resolved Prior To or During Investigation 1629 Insufficient Action by City Low Not Enough Information Provided 1630 Not Enough Information Provided Low Not Enough Information Provided 1631 Contested City Charges Low Unsubstantiated
1632 Employee Relations Low Informational Referral
1633 Unrelated to the City Unrelated to the City Unrelated to the City 1634 Not Enough Information Provided Low Not Enough Information Provided 1635 Unrelated to the City Unrelated to the City Unrelated to the City 1636 Payroll and Timecard Issues Low Informational Referral 1637 Safety and Sanitation Issues Low Unsubstantiated
1638 Unrelated to the City Unrelated to the City Unrelated to the City 1639 Safety and Sanitation Issues Low Informational Referral 1640 Not Enough Information Provided Low Not Enough Information Provided 1641 Unrelated to the City Unrelated to the City Unrelated to the City 1642 Not Enough Information Provided Low Not Enough Information Provided 1643 Employee Relations Low Duplicate
1644 Payroll and Timecard Issues Low Informational Referral 1645 Contested City Charges Low Unsubstantiated
1646 Corruption, Bribery, and Kickbacks Low Informational Referral 1647 Employee Relations Low Informational Referral
1648 Safety and Sanitation Issues High Informational Referral 1649 Unrelated to the City Unrelated to the City Unrelated to the City 1650 Employee Relations Low Resolved Prior To or During Investigation 1651 Violate City Policy, Local, State, or Federal Law Low Informational Referral
14 Case # Primary Type of Allegation Priority Disposition 1652 Payroll and Timecard Issues Low Informational Referral 1653 Not Enough Information Provided Low Not Enough Information Provided 1654 Information Request Low Resolved Prior To or During Investigation 1655 311 Low Informational Referral
1656 Insufficient Action by City Low Informational Referral 1657 Not Enough Information Provided Low Not Enough Information Provided 1658 Employee Relations Low Informational Referral
1659 Payroll and Timecard Issues Low Duplicate
1660 Payroll and Timecard Issues Low Duplicate
1661 Payroll and Timecard Issues Low Duplicate
1662 Safety and Sanitation Issues Medium Duplicate
1663 Payroll and Timecard Issues Low Informational Referral 1664 Insufficient Action by City Low Informational Referral 1665 Insufficient Action by City Low Informational Referral 1666 Unrelated to the City Unrelated to the City Unrelated to the City 1667 Payroll and Timecard Issues Low Informational Referral 1668 Payroll and Timecard Issues Low Duplicate
1669 Not Enough Information Provided Low Not Enough Information Provided 1670 Employee Relations Medium Informational Referral
1671 Unrelated to the City Unrelated to the City Unrelated to the City 1672 311 Low Duplicate
1673 Employee Relations Low Informational Referral
1674 Employee Relations Low Informational Referral
1675 Contested City Charges Low Unsubstantiated
1676 Not Enough Information Provided Low Not Enough Information Provided 1677 Fraud Low Informational Referral
1678 Contested City Charges Low Unsubstantiated
1679 Employee Relations Low Informational Referral
1680 Insufficient Action by City Low Informational Referral 1681 Information Request Low Unsubstantiated
1682 Not Enough Information Provided Low Not Enough Information Provided 1683 Unrelated to the City Unrelated to the City Unrelated to the City 1684 Violate City Policy, Local, State, or Federal Law Medium Informational Referral 1685 Violate City Policy, Local, State, or Federal Law Low Informational Referral 1686 Employee Relations Low Informational Referral
1687 Not Enough Information Provided Low Not Enough Information Provided 1688 Violate City Policy, Local, State, or Federal Law Medium Informational Referral 1689 Unrelated to the City Unrelated to the City Unrelated to the City 1690 Unrelated to the City Unrelated to the City Unrelated to the City 1691 Employee Relations Low Informational Referral
1692 Violate City Policy, Local, State, or Federal Law Low Duplicate 1693 Procurement of Goods or Services Issues Low Informational Referral 1694 Employee Relations Low Informational Referral
1695 311 Low Informational Referral
1696 Wasteful Practice Low Informational Referral
1697 Violate City Policy, Local, State, or Federal Law Low Informational Referral 1698 Insufficient Action by City Low Informational Referral
15 Case # Primary Type of Allegation Priority Disposition 1699 Wasteful Practice High Informational Referral
1700 Employee Relations Low Informational Referral
1701 Abuse of Position or Authority Low Not Enough Information Provided 1702 Not Enough Information Provided Low Not Enough Information Provided 1703 Employee Relations Low Informational Referral
1704 Unrelated to the City Unrelated to the City Unrelated to the City 1705 Unrelated to the City Unrelated to the City Unrelated to the City 1706 Not Enough Information Provided Low Not Enough Information Provided 1707 Violate City Policy, Local, State, or Federal Law Low Informational Referral 1708 Not Enough Information Provided Low Not Enough Information Provided 1709 Wasteful Practice Low Informational Referral
1710 Misuse of Government Property Low Not Enough Information Provided 1711 Not Enough Information Provided Low Not Enough Information Provided 1712 Unrelated to the City Unrelated to the City Unrelated to the City 1713 Employee Relations Low Informational Referral
1714 Unrelated to the City Unrelated to the City Unrelated to the City 1715 Unrelated to the City Unrelated to the City Unrelated to the City 1716 311 Low Informational Referral
1717 Not Enough Information Provided Low Not Enough Information Provided 1718 Employee Relations Low Informational Referral
1719 Contested City Charges Low Unsubstantiated
1720 Insufficient Action by City Low Unsubstantiated
1721 Employee Relations Low Duplicate
1722 Employee Relations Low Informational Referral
1723 Violate City Policy, Local, State, or Federal Law Low Informational Referral 1724 Contested City Charges Low Unsubstantiated
1725 Safety and Sanitation Issues Low Informational Referral 1726 Contested City Charges Low Informational Referral
1727 Insufficient Action by City Low Informational Referral 1728 Violate City Policy, Local, State, or Federal Law High Informational Referral 1729 Contested City Charges Low Unsubstantiated
1730 Employee Relations Low Informational Referral
1731 Not Enough Information Provided Low Not Enough Information Provided 1732 Payroll and Timecard Issues Low Informational Referral 1733 Fraud Low Unsubstantiated
1734 Unrelated to the City Unrelated to the City Unrelated to the City 1735 Employee Relations Low Informational Referral
1736 Unrelated to the City Unrelated to the City Unrelated to the City 1737 Employee Relations Low Informational Referral
1738 Unrelated to the City Unrelated to the City Unrelated to the City 1739 311 Low Informational Referral
1740 Unrelated to the City Unrelated to the City Unrelated to the City 1741 Employee Relations Low Informational Referral
1742 311 Low Resolved Prior To or During Investigation
1743 Insufficient Action by City Low Informational Referral 1744 311 Low Informational Referral
1745 Unrelated to the City Unrelated to the City Unrelated to the City
16 Case # Primary Type of Allegation Priority Disposition 1746 Employee Relations Low Informational Referral
1747 Not Enough Information Provided Low Not Enough Information Provided 1748 Unrelated to the City Unrelated to the City Unrelated to the City 1749 Safety and Sanitation Issues Low Informational Referral 1750 Unrelated to the City Unrelated to the City Unrelated to the City 1751 311 Medium Informational Referral
1752 Violate City Policy, Local, State, or Federal Law Low Informational Referral 1753 Unrelated to the City Unrelated to the City Unrelated to the City 1754 Unrelated to the City Unrelated to the City Unrelated to the City 1755 Unrelated to the City Unrelated to the City Unrelated to the City 1756 Payroll and Timecard Issues Low Informational Referral 1757 Insufficient Action by City Medium Informational Referral 1758 Employee Relations Low Informational Referral
1759 Violate City Policy, Local, State, or Federal Law Low Informational Referral 1760 Contested City Charges Low Unsubstantiated
1761 Unrelated to the City Unrelated to the City Unrelated to the City 1762 Abuse of Position or Authority Low Informational Referral 1763 Insufficient Action by City Low Resolved Prior To or During Investigation 1764 Unrelated to the City Unrelated to the City Unrelated to the City 1765 Unrelated to the City Unrelated to the City Unrelated to the City 1766 311 Low Informational Referral
1767 Payroll and Timecard Issues Low Informational Referral 1768 Employee Relations Low Informational Referral
1769 Employee Relations Low Informational Referral
1770 Unrelated to the City Unrelated to the City Unrelated to the City 1771 Contested City Charges Low Unsubstantiated
1772 Not Enough Information Provided Low Unsubstantiated 1773 Unrelated to the City Unrelated to the City Unrelated to the City 1774 Safety and Sanitation Issues High Informational Referral 1775 Unrelated to the City Unrelated to the City Unrelated to the City 1776 Conflict of Interest Low Informational Referral
1777 Abuse of Position or Authority Low Informational Referral 1778 Employee Relations Low Informational Referral
1779 Unrelated to the City Unrelated to the City Unrelated to the City 1780 Not Enough Information Provided Low Not Enough Information Provided 1781 Conflict of Interest Low Duplicate
1782 Not Enough Information Provided Low Not Enough Information Provided 1783 311 Low Informational Referral
1784 Safety and Sanitation Issues High Informational Referral 1785 Insufficient Action by City Low Resolved Prior To or During Investigation 1786 Unrelated to the City Unrelated to the City Unrelated to the City 1787 Not Enough Information Provided Low Not Enough Information Provided 1788 311 Low Informational Referral
1789 311 Low Informational Referral
1790 311 Low Informational Referral
1791 Insufficient Action by City Low Duplicate
1792 Unrelated to the City Unrelated to the City Unrelated to the City
17 Case # Primary Type of Allegation Priority Disposition 1793 Safety and Sanitation Issues Medium Informational Referral 1794 Unrelated to the City Unrelated to the City Unrelated to the City 1795 Unrelated to the City Unrelated to the City Unrelated to the City 1796 Employee Relations Low Informational Referral
1797 Safety and Sanitation Issues Low Not Enough Information Provided 1798 Unrelated to the City Unrelated to the City Unrelated to the City 1799 Not Enough Information Provided Low Not Enough Information Provided 1801 Wasteful Practice Low Informational Referral
1802 Unrelated to the City Unrelated to the City Unrelated to the City 1803 Unrelated to the City Unrelated to the City Unrelated to the City 1804 Unrelated to the City Unrelated to the City Unrelated to the City 1805 Not Enough Information Provided Low Not Enough Information Provided 1806 Unrelated to the City Unrelated to the City Unrelated to the City 1807 Unrelated to the City Unrelated to the City Unrelated to the City 1808 Unrelated to the City Unrelated to the City Unrelated to the City 1809 Unrelated to the City Unrelated to the City Unrelated to the City 1810 Unrelated to the City Unrelated to the City Unrelated to the City 1811 Unrelated to the City Unrelated to the City Unrelated to the City 1812 Unrelated to the City Unrelated to the City Unrelated to the City 1813 Unrelated to the City Unrelated to the City Unrelated to the City 1814 Payroll and Timecard Issues Low Informational Referral 1815 311 Low Informational Referral
1816 Not Enough Information Provided Low Not Enough Information Provided 1817 Unrelated to the City Unrelated to the City Unrelated to the City 1818 Unrelated to the City Unrelated to the City Unrelated to the City 1819 Unrelated to the City Unrelated to the City Unrelated to the City 1820 Employee Relations Low Informational Referral
1821 Employee Relations Low Informational Referral
1822 Not Enough Information Provided Low Not Enough Information Provided 1823 Unrelated to the City Unrelated to the City Unrelated to the City 1824 Insufficient Action by City Low Resolved Prior To or During Investigation 1825 Unrelated to the City Unrelated to the City Unrelated to the City 1826 Employee Relations Low Informational Referral
1828 Unrelated to the City Unrelated to the City Unrelated to the City 1829 Employee Relations Low Informational Referral
1830 Employee Relations Low Informational Referral
1831 Contested City Charges Low Informational Referral
1832 Employee Relations Low Informational Referral
1833 Unrelated to the City Unrelated to the City Unrelated to the City 1834 Abuse of Position or Authority Low Not Enough Information Provided 1835 Unrelated to the City Unrelated to the City Unrelated to the City 1836 311 Low Informational Referral
1837 Internal Control Issues Low Informational Referral 1838 Unrelated to the City Unrelated to the City Unrelated to the City 1839 311 Low Informational Referral
1840 311 Low Informational Referral
1841 Information Request Low Informational Referral
18 Case # Primary Type of Allegation Priority Disposition 1842 Insufficient Action by City Low Unsubstantiated
1843 Abuse of Position or Authority Low Informational Referral 1844 Payroll and Timecard Issues Low Informational Referral 1845 311 Low Informational Referral
1847 Employee Relations Low Informational Referral
1850 Not Enough Information Provided Low Resolved Prior To or During Investigation
19 Appendix A: Contact Information for Various City Departments
• Risk Management for workers’ compensation information:
916-808-5741
https://www.cityofsacramento.gov/HR
• Risk Management for environmental health and safety programs like OSHA and DOT compliance:
916-808-5278
https://www.cityofsacramento.gov/HR
• Risk Management for liability claims:
916-960-0980
https://www.cityofsacramento.gov/HR/hr-documents-resources
• Labor Relations for union grievance procedures:
916-808-5424
https://www.cityofsacramento.gov/HR/hr-documents-resources
• Equal Employment Opportunity for the grievance procedures alleging discrimination:
916-808-5825
https://www.cityofsacramento.gov/HR/equal-employment-opportunity
• Other Human Resources related issues:
916-808-5731
https://www.cityofsacramento.gov/HR
• City Attorney:
916-808-5346
https://www.cityofsacramento.gov/attorney
• Code Enforcement for neighborhood code, housing and dangerous buildings, business compliance, landscape requirements, rental house standards, and anti-graffiti:
311 or 916-808-5011 (inside City limits)
916-264-5011 (outside of City limits)
https://www.cityofsacramento.gov/information-technology/311
• Sacramento Ethics Commission:
916-808-7200
https://www.cityofsacramento.gov/clerk/good-governance-and-compliance/filing-an-ethics- complaint
• Police for non-emergencies:
916-808-5471
https://www.cityofsacramento.gov/police
20 Appendix B: Contact Information for Various Non-City Agencies
Jurisdiction Organization Reporting Methods
County of Sacramento County Auditor-
Controller
Fraud Hotline 916-874-7822
[email protected]
Fraud Hotline - Confidential
County of Sacramento
10481 Armstrong Ave., Mather, CA 95655
https://www.saccounty.gov/Government/Pages/F
raudHotline.aspx
State of California California State
Auditor
Whistleblower
Hotline
800-952-5665
Investigations
California State Auditor
P.O. Box 1019 Sacramento, CA 95812
http://www.bsa.ca.gov/hotline/filecomp
Health, Safety, and
other complaints
against employers
US Department
of Labor (OSHA)
Whistleblower
Hotline
800-321-OSHA (6742)
https://www.whistleblowers.gov/
Consumer Complaints
Against a Business
California Office
of the Attorney
General
Comment/
Complaint Form
https://oag.ca.gov/contact/consumer-complaint-
against-business-or-company
Consumer Complaints
Against a Business
Better Business
Bureau
Complaints https://www.bbb.org/file-a-complaint
California Attorneys State Bar of
California
Complaints 800-843-9053
http://www.calbar.ca.gov/Public/Complaints-
Claims
California Judges Commission on
Judicial
Performance
Complaints Commission on Judicial Performance
455 Golden Gate Avenue, Suite 14400
San Francisco, California 94102
http://cjp.ca.gov/file_a_complaint/