City of Sacramento
City Council - 5PM Report
915 I Street Sacramento, CA 95814
www.cityofsacramento.org
File ID: 2025-01752 12/9/2025
Agreement: Case Carrying Outreach Services [Published for 10-day Review 11/26/2025] File ID: 2025-01752
Location: Citywide
Recommendation: Pass a Motion authorizing the Interim City Manager or designee to execute Supplemental Agreement No. 1 to City Agreement No. 2024-1505 with Step up on Second Street for Case Carrying Outreach Services in an amount not-to-exceed $1,187,589, for a total not-to-exceed amount of $2,375,178.
Contact: Brian Pedro, Director, (916) 808-7816, [email protected], Department of Community Response
Presenter: None
Attachments:
1-Description/Analysis
2-Step Up Case Carrying Outreach Services Supplement Agreement Description/Analysis
Issue Detail: Homelessness is an issue that impacts communities without regard to geographic or political boundaries and for which there is no single answer or approach. The Department of Community Response (“DCR”) deploys a multifaceted approach and strategies to address this complex problem. In an effort to better serve people experiencing homelessness in Sacramento, DCR recommends the City Council approve a one-year supplemental agreement with Step up on Second Street (“Step Up”) to continue providing case carrying outreach services through December 31, 2026.
Community outreach has been an integral part of DCR’s Office of Community Outreach’s (“OCO”) strategy to connect individuals experiencing homelessness with all available services. In July 2024, Council approved the suspension of competitive bidding for Community Outreach Services and shortly after, DCR released a Request for Proposals (“RFP”) for Community Outreach Services (P2523001021003). In December 2024, a contract was awarded to Step Up on Second Street to provide case carrying outreach services.
File ID: 2025-01752 12/9/2025
The goal of the Case Carrying Outreach Services Program is to maintain engagement with clients over time and provide long term support during the transition from encampments to interim shelters and eventually into housing. In coordination with DCR staff, Step Up provides ongoing and focused outreach Monday-Friday from 7:00 A.M. - 4:00 P.M., to identified individuals encountered during street outreach and referred from DCR and contracted staff. This outreach may occur in an encampment setting, in an emergency shelter, or in interim/transitional/permanent housing. Ten (10) Step Up Outreach Case Navigators work to build trust with unhoused individuals and provide links to essential services like mainstream benefits (such as housing vouchers and food assistance), care coordination, and vital documents.
Since launching the program in January 2025, Step Up has enrolled almost 300 individuals into the Homeless Management Information System (“HMIS”) and provided over 3,800 services to individuals.
Policy Considerations: Pursuant to Sacramento City Code section 3.56.090, any agreement for non -professional services that is for $250,000 or more requires City Council approval.
The Sacramento City Code Section 4.04.020(C) and Council Rules of Procedure (Chapter 7, Section E.2.d) mandate that unless waived by a 2/3 vote of the City Council, all labor agreements and all agreements greater than $1,000,000 shall be made available to the public at least ten (10) days prior to council action. This item was published for 10-day review on November 26, 2025, in compliance with City Code.
Economic Impacts: None.
Environmental Considerations: This report concerns administrative activities and government fiscal activities that do not constitute a “project” and are not subject to the provisions of California Environmental Quality Act (CEQA) (CEQA Section 15378(b)(2)). Additionally, pursuant to CEQA Guidelines section 15061(b)(3), these activities are exempt from the California Environmental Quality Act (CEQA) because they do not have the potential for causing a significant effect on the environment.
Sustainability: Not applicable.
Commission/Committee Action: Not applicable.
Rationale for Recommendation: Services provided under this agreement address the ongoing need for supportive services for individuals experiencing homelessness in the City.
Financial Considerations: Sufficient funding is available (Measure U Fund, Fund 2401) in the Community Response MYOP (I23000100) to execute a supplemental agreement with Step Up on
File ID: 2025-01752 12/9/2025
Second Street in the amount of $1,187,589 for case carrying outreach services.
Local Business Enterprise (LBE): Step up on Second Street is an LBE.