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SR - Granicus Government Experience Renewal 2025

Salinas City Council
May 7, 2024

Document
SR - Granicus Government Experience Renewal 2025
Meeting
May 7, 2024
Body
Salinas City Council
Original file
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Text extracted from the city's file for reading and search. Open the original on legistar2.granicus.com. That file is the official record.

DATE: MAY 7, 2024
DEPARTMENT: ADMINISTRATION
FROM: PATRICIA M. BARAJAS, CITY CLERK

ALEXIS MEJIA, ASSISTANT CITY CLERK
TITLE: GRANICUS, LLC SUBSCRIPTION RENEWAL – GOVERNMENT EXPERIENCE CLOUD SOLUTION RECOMMENDED MOTION:

Approve a Resolution authorizing a subscription renewal with Granicus, LLC for Government Experience Cloud solution in an amount not to exceed $36,933.75 for FY 2024/25.

EXECUTIVE SUMMARY:

Granicus, LLC Government Experience Cloud is a Service (SaaS) solution that enables local governments transform the resident experience by increasing workflow efficiencies and maximizing technology investment. The Government Experience Cloud Solution supports the city’s website and public engagement tools. The Granicus, LLC annual subscription is set to expires on June 30, 2024. Subscription renewal shall not exceed $36,933.75 for FY 2024/25.

BACKGROUND:

In June 2022, the City entered into an agreement with Granicus, LLC for the redesign of the City’s website and public engagement tools. The website redesign and public engagement project goal was to create a “virtual City Hall” that the community can easily navigate, learn about the City’s initiatives and events, complete forms, and processes online, and access services and information. This project included using the latest web design and content standards for language access and Americans with Disabilities Act (ADA) compliance, and ability to maintain these standards and requirements as they change.

Website and engagement tool functionality that Granicus provides as part of the subscription include:

OpenCities – Website and Content Management
OpenCities – Comprehensive Service and Support Ticketing System OpenForms Enterprise – Digital Forms and Workflow Automation Communications Cloud/GovDelivery – Email and SMS Communications OpenCities – Cloud Security Licensing with 24/7/365 security.

CEQA CONSIDERATION:

Not a Project.  The City of Salinas has determined that the proposed action is not a project as defined by the California Environmental Quality Act (CEQA) (CEQA Guidelines Section 15378).

STRATEGIC PLAN INITIATIVE:

Subscription renewal of Granicus, LLC is in line with the City Council Goal of Effective and Culturally Responsive Government. The Council identified strategies that included evaluating technology gaps, effective governance, transparency and public engagement.

DEPARTMENTAL COORDINATION:

The City Clerk’s Office and Administration continue to work in collaboration with all department to support the City website content management and public engagement.

FISCAL AND SUSTAINABILITY IMPACT:

Funding will be included in the Proposed FY 2024/25 budget.

ATTACHMENTS:

Resolution
FY 2024/25 Quote
RESOLUTION ___________ (N.C.S.)
RESOLUTION AUTHORIZING THE SUBSCRIPTION RENEWAL WITH GRANICUS, LLC IN THE AMOUNT OF $36,933.75 TO PROVIDE GOVERNMENT EXPERIENCE CLOUD SOLUTION BE IT HEREBY RESOLVED BY THE CITY COUNCIL OF SALINAS: that the City Councill does hereby approve the attached subscription renewal, Exhibit A, between Granicus, LLC, and the City, in the amount of $36,933.75 for FY 2024/25.

PASSED AND ADOPTED this 7th day of May 2024 by the following vote:

AYES:

NOES:

ABSTAIN:

ABSENT:

APPROVED:
_____________________________
Kimbley Craig, Mayor
ATTEST:
_____________________________
Patricia M. Barajas, City Clerk
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