City of Salinas 38 CannaCruz, Inc.
1228 S. Main Street Commercial Cannabis Business Amendment Application
4 Security Plan
Security is of paramount importance here at CannaCruz. Every aspect of the facility’s operation and procedures has a strong emphasis on security and preventing the theft and diversion of cannabis. We are keenly aware of the unique security challenges that a business like ours faces and we have taken extensive measures to have professionally vetted policies, procedures and systems in place to provide comprehensive protection for our employees , customers and patients, while protecting and securing the facility and inventory. Our security measures meet or exceed the local and Department of Cannabis Control (DCC) regulations.
Our security plan ensures full compliance with local and DCC regulations. As the cannabis industry further develops in California, we recognize that cannabis regulations are likely to evolve. CannaCruz is committed to continually monitoring changes in the laws, rules and regulations, updating our security plan accordingly to keep current with all applicable requirements.
Perimeter Security
CannaCruz considers itself part of the community and, as such, always maintains and cleans our grounds to ensure good standing locally. To reduce theft, loss and diversion, all areas of the dispensary are to be maintained free of debris and kept clean and orderly. ● Trash is properly removed from the secured storage room ● Floors, walls, and ceilings are kept in good repair at all times ● All onsite graffiti is removed within 24 hours of discovery
A maintenance checklist is used to record any maintenance activity, cleaning, sanitization or inspection of any of these activities. These checklists are kept in the appropriate electronic file for a period of at least seven (7) years. The checklist is reviewed each week by senior management to identify and correct any concerns regarding maintenance.
CannaCruz ensures that all cannabis and cannabis products are never visible or accessible from outside of the premises.
The video surveillance system encompasses the entire perimeter and parking lot and records all activity 24/7. The outside perimeter of the dispensary is well -lit to accommodate video surveillance.
The premises will be monitored by the alarm system and company. The combination of motion detectors and glass break detectors ensure the perimeter always has armed alarms.
Video analytics services are utilized in the event of an alarm activation to sync the event with persons and activity.
The company will trim all trees, bushes and other foliage around the dispensary on a regular basis to ensure that no one can conceal themselves from the security camera view.
City of Salinas 39 CannaCruz, Inc.
1228 S. Main Street Commercial Cannabis Business Amendment Application
Loitering1
CannaCruz has a zero -tolerance policy regarding loitering. Customers will not be allowed to have anyone waiting for them in the parking lot. All visitors must enter the building and wait in the lobby.
Parking
Significantly increasing security, only our in -house distributor will serve the dispensary, at limited intervals, randomized times, in an unmarked vehicle, and will park close to the receiving door. Employees are only allowed on the premises during scheduled shifts. 2 The parking lot is fenced off and will be monitored via live feed 24 hours per day, 7 days per week.3
All parking areas are well lit and monitored via video surveillance systems. Upon request, any customer or employee will be walked to their vehicle by security. The company does not allow any loitering or use of cannabis on the premises. All customers who have completed their business at the dispensary are expected to exit the premises in a timely fashion.4 Exterior Lighting
Statistics show that crimes are less likely to occur in well -lit areas because a well-lighted property is an excellent deterrent against criminals. Security lighting is one of the most practical and effective ways to prevent crime in or around commercial facilities.
The main objectives of the security lighting system at the dispensary are to illuminate dark areas and detect and recognize movement in the protected area. The best vision with outdoor lighting is obtained from downward directed and shielded security lighting that is constantly on and supplemented with instant-on lighting triggered by motion detectors.
CannaCruz will provide adequate interior and exterior lighting for safety and security as determined by the Police Chief or designee. All entrances and windows will be fully illuminated during the hours of darkness. All lighting is deflected away from adjacent properties and used to illuminate the dispensary premises. Lighting covers all entrances and exits, all possible points of intrusion, sidewalks and adjoining sidewalks, facades, parking lots, immediate surrounding areas and exterior walls of the dispensary. Automatically controlled lighting is checked and inspected regularly for proper operation prior to darkness.
Adequate emergency lighting is provided for indoor evacuation routes and goes into operation automatically when needed. The lighting system is designed and exact locations recorded so that repairs can be made more rapidly in an emergency. Switches and controls are properly located, waterproof and tamper resistant and centrally located. The lighting system is regularly inspected, and any failures are to be repaired within 24 hours.
1 City of Salinas municipal code Sec. 5-07-24 – Security measures (a)(1) – loitering 2 City of Salinas municipal code Sec. 5-07-24 – Security measures (a)(1) – loitering 3 City of Salinas municipal code Sec. 5-07-24 – Security measures (a)(4) – 24-hour video surveillance 4 City of Salinas municipal code Sec. 5-07-24 – Security measures (a)(1) – loitering
City of Salinas 40 CannaCruz, Inc.
1228 S. Main Street Commercial Cannabis Business Amendment Application
Motion detecting flood lights will be installed around the perimeter of the building and parking lot. The lights will turn on automatically at dusk using light sensors.
Signage
There are posted signs informing individuals of the surveillance system in conspicuous locations inside the dispensary. The signs are a minimum of 12 inches in height and 12 inches in width in lettering no smaller than ½ inch in height:
NOTICE: VIDEO SURVEILLANCE IS IN USE ON THESE PREMISES.
AVISO: LA VIGILANCIA VÍDEO ESTÁ EN USO EN ESTOS LOCALES.
The company also conspicuously posts signs informing individuals that all safes have a time delay. Since time delays are effective at reducing robbery losses, this notice is intended to deter criminals from attempting an armed robbery.
The Dispensary Floor Sales Area has a sign posted in a conspicuous location stating:
SMOKING, INGESTING OR CONSUMING CANNABIS ON THIS
PROPERTY OR WITHIN 100 FEET OF THE BUSINESS IS PROHIBITED.
ESTÁ PROHIBIDO FUMAR, INGERIR O CONSUMIR CANNABIS EN ESTA PROPIEDAD O A 100 PIES DE LA EMPRESA
Finally, the company has posted a sign in all restricted access areas of the dispensary containing cannabis, including the secure storage room. The sign is a minimum of 12 inches in height and 12 inches in width and in lettering no smaller than ½ inch in height and unambiguously states in a conspicuous location:
DO NOT ENTER ⎯RESTRICTED ACCESS AREA ⎯ACCESS LIMITED TO AUTHORIZED EMPLOYEES ONLY.
NO INGRESE⎯ÁREA DE ACCESO LIMITADO⎯ACCESO LIMITADO SÓLO A LOS EMPLEADOS AUTORIZADOS.5
Physical Security Measures
CannaCruz. has developed a comprehensive physical security measures plan . Our alarm system is monitored by First Alarm and is equipped with panic buttons, motion sensors, door and window sensors, and glass break sensors. 6, 7 Executive staff and law enforcement are notified by our alarm company of any security breach.8 We will maintain our state-of-the- art plan, leveraging industry best practices and using the most up -to-date technology, ensuring that our dispensary facility operates at the highest level of security preparedness with monitoring of a live feed 24 hours per day, 7 days per week. We are confident that
5 City of Salinas municipal code Sec. 5-07-24 – Security measures (a)(2) – limited access 6 City of Salinas municipal code Sec. 5-07.24 – Security measures, (a)(6) – panic buttons 7 City of Salinas municipal code Sec. 5-07-24 – Security measures (a)(4) – sensors 8 City of Salinas municipal code Sec. 5-07-24 – Security measures (a)(7) – alarm system
City of Salinas 41 CannaCruz, Inc.
1228 S. Main Street Commercial Cannabis Business Amendment Application
should there be any breach of security, our comprehensive response capabilities will ensure the incident is quickly detected, contained and resolved at the appropriate response level.
Proposed security improvements to the Salinas facility include the following:
Security Doors
The facility entrance will have a bullet proof from the exterior to the lobby of the building.
Entrance through the door may be granted only from the interior (“buzz door”). The public entrance into the lobby will have a metal detector. A second buzz door will separate the lobby from the dispensary area. This door will be opened (buzzed) only from the dispensary floor.
Alarm System9
A professionally monitored alarm system with glass breakage sensors and motion detectors alarm system will be installed at the new facility. First Alarm is utilized as an auxiliary service for alarm monitoring at the existing location as well as at its Santa Cruz facility.
Sensors10
The alarm system will include the provision of motion sensors installed in all rooms, doors and windows to detect entry and exit from all secure areas. Motion and vibration sensors will be added to all walls and windows. Upon detection of motion or vibration, an alert will be sent to the manager’s mobile phone as well as to the camera monitoring station. Motion and vibration detection will trigger the video for the area of motion to be shown on the cameras at the monitoring station. If an intrusion is suspected, the Salinas Police Department will be notified immediately. Panic buttons will be installed in appropriate locations, .
Windows
Bars will be added to the interior of all windows. In addition, bullet -proof security film will be added to the interior of all windows. The security film will be reflective from the exterior in order to block visibility from the exterior. All windows will have motion and vibration detectors that trigger the alarm system.11
Security Personnel12
CannaCruz employs its own guards to provide security.
CannaCruz employs at least four ( 4) uniformed security personnel during business hours.
The uniformed security personnel oversee the security plan and serve as a liaison with the executive staff and have oversight responsibility to review and update the plan on a regular basis. The general manager also is a licensed security guard.
9 City of Salinas municipal code Sec. 5-07-24 – Security measures (a)(7) – alarm system 10 City of Salinas municipal code Sec. 5-07-24 – Security measures (a)(4) – sensors 11 City of Salinas municipal code Sec. 5-07-24 – Security measures (a)(4) – sensors 12 City of Salinas municipal code Sec. 5-07-24 – Security measures (a)(9) – security personnel
City of Salinas 42 CannaCruz, Inc.
1228 S. Main Street Commercial Cannabis Business Amendment Application
CannaCruz will employ at least one (1) parking lot guard during daytime hours. The parking lot security personnel responsibilities inc lude monitoring the safe entrance and exit of vehicles into and out of the parking area, ensure all motorists using the parking area are customers and that all cus tomers are using the designated parking area, prevent loitering, survey the surrounding areas, control access into the building, and Video Surveillance System13
Our video surveillance system is comprehensive. Camera locations are indicated on the site plan.
The security plan includes security camera monitoring of all site and facility entrances and access points, all spaces accessible by the public, all secured areas of the facility with restricted access, all interior spaces and rooms where Cannabis products are handled and processed, shipping and receiving areas, cash storage areas, and other areas necessary to protect the safety of employees and the public, and to ensure medical marijuana products are received, handled, stored, packaged, shipped, and distributed in compliance with applicable local and state laws and regulations.
CannaCruz implements a video surveillance system utilizing commercial grade equipment installed in a manner that prevents cameras and recordings from being readily obstructed, tampered with or disabled. This system is designed to detect diversion, theft or loss of cannabis or cannabis products and capture clear and certain identification of all persons in or around the dispensary.
Interior and exterior locations of the business property are monitored at all times by closed circuit and IP camera system for security purposes in the Security Office. Cameras record 24 hours a day , 7 days per week at a minimum of 20 frames per second (FPS) with adequate quality, color rendition and resolution to allow sufficient identification of any individual committing a crime on the location premises.
Live video feed is also remotely accessible for local law enforcement, the Director of Security and senior management, local and any California state agencies involved in regulating dispensaries, including the DCC. This live video feed allows emergency dispatchers to remotely access video, providing first responders better situational awareness when responding to emergencies.
Camera recordings will be secured and retained by First Alarm on the premises for a minimum of 90 calendar days. The Police Department will have unrestricted access to those recordings, and may make copies thereof, during normal business hours without the requirement of a search warrant.
Safety and security purposes for the surveillance system include but are not limited to:
● Protection of individuals, including employees, visitors and customers
13 City of Salinas municipal code Sec. 5-07-24 – Security measures (a)(4) – 24-hour video surveillance
City of Salinas 43 CannaCruz, Inc.
1228 S. Main Street Commercial Cannabis Business Amendment Application
● Protection of property, cannabis, building perimeter, entrances and exits, lobbies and corridors and receiving areas and storage areas
● Verification of alarms and electronic security systems ● Video patrol of restricted areas
● Deterrence of criminal activity
● Investigation of criminal activity and disciplinary action
The company uses a professionally monitored, sophisticated, high -definition video surveillance system that records all activity in images capable of clearly revealing details including:
● Employee and visitor ID badges
● Facial features and tattoos for identification
● Vehicle license plates
The company designates and trains an employee(s) to continuously monitor the security system and surveillance system at the dispensary. This monitoring employee on duty communicates to senior management any unusual occurrences.
Camera Placement
CannaCruz. will use line -of-sight camera placement at the dispensary, which is capable of clearly revealing facial detail and identifying all persons on the premises under not only normal, but all, lighting conditions in and around the following:
● All controlled access areas – Because all areas inside the dispensary have controlled access, the company has strategically positioned cameras in all legally -applicable rooms (cameras do not record the inside of restrooms for instance) to optimally record in coordination with the safety and security purposes of the surveillance system.
● The security storage area – This office houses sensitive security equipment, including but not limited to the stored surveillance recordings.
● All point of sale (POS) areas with fixed camera coverage capable of identifying activity occurring within a minimum of twenty (20) feet – Each point of sale location for the identification of each dispensary employee dispensing cannabis or cannabis products and any customer purchasing cannabis or cannabis products, as well as the sale, the individuals and the computer monitor used for the sale per DCC §15044(e) ● Areas where cannabis goods are displayed for sale – This includes display cases on the Dispensary Floor Sales Area.
● The perimeter of the building, including parking areas ● All areas involved with receiving cannabis
● The Secured Storage Room and safe
All cameras are installed at a height that provides an optimal vantage point to allow a clear image of all individuals and activities in and around the premises. This coverage includes all entrances and exits from both indoor and outdoor points. The system operates under not only normal lighting, but all lighting conditions for each area. The surveillance system
City of Salinas 44 CannaCruz, Inc.
1228 S. Main Street Commercial Cannabis Business Amendment Application
cameras can identify persons, license plates, vehicles and activities within any area of the premises and within twenty (20) feet of all entry and exit points to and from the premises.
The company maintains and updates a map of the camera and alarm locations, the direction of coverage, camera numbers, security equipment maintenance activity log, user authorization list and operating instructions for the camera equipment. This documentation and map are kept in a secure area and is updated whenever a camera’s location is changed.
Video Management System
CannaCruz utilizes a multi-channel Internet Protocol (IP) embedded network video recorder (ENVR) which functions as the security system’s central hub. The ENVR records video from multiple cameras in a digital format to a disk drive, USB flash drive, SD memory card or other mass storage device. The ENVR is remotely accessible at all times through a secure web portal for senior management, the DCC and local law enforcement. Surveillance recordings are kept in a manner that allows the DCC to view and obtain copies of the recordings at the licensed premises immediately upon request.
The ENVR is a transmission control protocol (TCP) capable of being accessed through the internet. The company can send, or otherwise provide, copies of the recordings upon request.
Remote accessibility permits senior management, the DCC and local law enforcement to view live footage and review security logs from the dispensary at any time. Direct feed and login capabilities have been provided to the DCC and local law enforcement to allow for real-time access and monitoring. This allows the DCC and local law enforcement to verify, at will, that the company is following all applicable security and procedural requirements.
Cameras in the main entrance record individuals every time they enter and leave the dispensary or warehouse, and the ENVR takes photos from these recordings so that up -to- date photos of employees, visitors and customers are maintained. The video system produces a clear color, still image in a digital format and clearly displays the time and date on the video. The date and time do not significantly obscure the picture and will synchronize in accordance with the official United States time established by the National Institute of Standards and Technology.
The ENVR allows the export of still clear color digital images in industry -standard image formats, including .jpg, .bmp, and .gif. The company also utilizes a color printer capable of immediately printing clear color, still photos at a minimum of 9600 dpi from any camera image live or recorded. The ENVR automatically archives exported surveillance footage in a proprietary format that ensures authentication of the video and guarantees that no alteration of the recorded image has taken place. The exported footage is archived in an industry - standard file format that can be viewed on a standard computer operating system.
Even though the ENVR automatically stores all recordings and electronic security logs, this information is also backed up and stored on a cloud -based server. The video surveillance
City of Salinas 45 CannaCruz, Inc.
1228 S. Main Street Commercial Cannabis Business Amendment Application
system has the ability to record all images captured by each surveillance camera for a minimum of 90 days in a format that is easily accessible for investigative purposes.
Video storage is kept in a locked cabinet within the security office with access limited to authorized personnel, law enforcement agencies, security system service employees and the DCC. Security equipment such as the ENVR and hard drives for storage are secured in a fire-retardant rack.14
Video Surveillance Storage
The security system equipment will be installed in a secure area to prevent theft, loss, destruction or alterations. This secure area houses the following equipment: an ENVR, multiple 24” call -up monitors connected to the electronic recording security system at all times, a computer (one call -up monitor may double as the computer monitor), a color printer, video playback equipment, a master intercom, a phone, an alarm panic button and a lockable case for portable equipment.
Access to the security equipment is limited to employees that are essential to surveillance operations, law enforcement or security system service employees. Access to the security equipment and computer is password protected. All security system equipment and recordings are maintained in good working order.
At the dispensary, the company will always have a designated and trained employee to continuously monitor the security and surveillance systems. This monitoring employee on duty communicates to senior management any unusual occurrences.
The company acknowledges that local and DCC authorities may request the recordings in connection with an investigation. If the company is aware of a pending criminal, civil or administrative investigation or legal process for which a surveillance video recording may contain relevant information, the company will retain an unaltered copy of the recording until the investigation or proceeding is closed or the entity conducting the investigation or proceeding notifies that it is no longer necessary to retain the video recording.
The company will make video recordings available to local and DCC authorities upon request. The company is able to produce a digital video disk using an installed media recording drive that provides video viewable on any operating system. Recordings are archived in an industry -standard file format that can be viewed on a standard computer operating system. After the surveillance video retention schedule has lapsed, surveillance video recordings will be erased or destroyed prior to being discarded or disposed of for any other reason.
14 City of Salinas municipal code Sec. 5-07-24 – Security measures (a)(2) – limited access
City of Salinas 46 CannaCruz, Inc.
1228 S. Main Street Commercial Cannabis Business Amendment Application
Inspections and Repair
CannaCruz keeps all video surveillance, access control and alarm security systems in good working order 24 hours a day, 7 days a week. The security systems are to be inspected and all devices tested at least twice a year by a qualified security consultant. For inspection:
● The company conducts an internal maintenance inspection once a month and ensures that all necessary repairs, alterations, and upgrades are made for the proper operation of the systems.
● The company keeps a maintenance activity log which includes:
▪ The identity of the individual performing the service ▪ The service date and time
▪ The reason for the service to the systems
● The company retains at the dispensary, for at least seven (7) years, a maintenance activity log of all inspections, services, alterations and upgrades performed on the system.
The maintenance activity records will be made available upon request to the local and DCC authorities.
The company has installed a failure notification system that provides an audible, text or visual notification of any failure in the surveillance system or video surveillance -system storage device. The failure notification system provides an alert to management within 5 minutes of the failure either by telephone, email or text message.
In the event of a prolonged failure of the surveillance system, the company has taken steps to ensure theft and diversion techniques are mitigated by other means.
Back-up Power Source
To prepare for a power outage, the video surveillance system is equipped with an uninterruptible power supply (UPS) synchronized with a compatible high -output generator to provide a seamless transition from main power to auxiliary power in the event of a power outage. In the event of a system failure, an immediate alert will be provided via email, phone and text message to senior management by the system.15
Secure Storage
The company’s storage policies are designed to ensure that all cannabis is secure and safe from theft and diversion. Cannabis, not located in display cases, is secured in the Secure Storage Room. Areas containing inventory of cannabis are restricted to employees who require access.
All cannabis, which includes quarantine and pending disposable cannabis is kept in secured storage. All cannabis that requires refrigeration is kept in a refrigerator unit inside the secured storage room.
15 City of Salinas municipal code Sec. 5-07-24 – Security measures (a)(10) – power
City of Salinas 47 CannaCruz, Inc.
1228 S. Main Street Commercial Cannabis Business Amendment Application
Secure Storage Room
The Secured Storage Room is a restricted access area exclusively available to owners and managers. Designed with a single entry and exit point, it features comprehensive surveillance camera coverage for enhanced security, and a single solid door.16 A two tier safe allows for cash drops without opening the entire safe. This level of security ensures that valuable assets, like cannabis products and cash, are protected from a wide array of potential threats and unauthorized access.
Display Cases
Cannabis products on the Dispensary Floor Sales Area are locked in display cases to provide visual representations to customers. Only approved dispensary employees have the display door key and remote -control release button to open the display case. 17 During normal business hours, cannabis that is ready to be sold is removed from the Secure Storage Room and secured in storage cabinets. Unsold cannabis is returned to secured storage at the end of the night.
Community Liaison
CannaCruz recognizes the impact a cannabis dispensary can have on the surrounding community and businesses, and we have developed a plan to minimize any concerns. Our company is committed to collaborating with local law enforcement and fellow business owners. We will have a designated liaison to communicate with neighboring businesses and local law enforcement to meet with the police department regarding security measures and operational issues.18
Notification
CannaCruz will notify the DCC and local authorities within twenty -four (24) hours of discovering any of the following19:
1. Significant discrepancies identified during inventory;
2. Diversion, theft, loss, or any criminal activity involving the facility or its operations, or any agent, officer, or employee of the business;
3. The loss or unauthorized alteration of records related to medical marijuana or employees or agents of the business; or
4. Any other breach of security.
Age Verification and Youth Access Restriction Procedures A security employee at the lobby entrance will be checking for valid government identification to ensure the age of the potential customer prior to entering the lobby. After the customer’s age has been verified at the entrance, they will be admitted.
16 City of Salinas municipal code Sec. 5-07-24 – Security measures (a)(2) – limited access 17 City of Salinas municipal code Sec. 5-07-24 – Security measures (a)(2) – limited access 18 City of Salinas municipal code Sec. 5-07-24 – Security measures (b) – liaison 19 City of Salinas municipal code Sec. 5-07-24 – Security measures (d) – notification
City of Salinas 48 CannaCruz, Inc.
1228 S. Main Street Commercial Cannabis Business Amendment Application
A verification specialist will then verify the potential customer’s identification. Upon entering the customer’s information into our point of sale system has safe guards in place to disallow a minor being entered into the computer.