Permit Center 2024 Annual Report
January 27, 2025
Community Development
Lisa Brinton, Director
David Gonzalves, Assistant Director
2024 Permit Center Annual Report Contents
2024 Permit Center Staff Report
2024 Permit Center Annual Report Dashboard
2024 Permit Center Key Actions Taken
2023-2024 Organizational Assessment Findings, Recommendations, and Actions 2024 Permit Center Annual Report PowerPoint Presentation
Who is at the Permit Center?
Community Development
Permit Services
Current Planning
Code Enforcement
Fire
Fire Administration
Fire Prevention
Public Works
Developmental Engineering
Administration
Calls Received: 26,034
10% increase from 2023
Counter Transactions: 6,603
12% increase from 2023
City Reports: 501
Building – Plan Review
Plan Reviews: 7,256
On time Plan Reviews: 4,443
Permit Applications: 3,601
Permits Approved: 2,955
30% increase from 2023
Building Inspection
Completed Inspections: 17,866
Field: 16,850
Virtual: 1,016
24% increase from 2023
2024 Permit Services Activity
Front Counter Customers: 1,835
Current Planning
Fire Prevention
Small Business Support
Code Enforcement
Development
Engineering
Front Counter
Customers: 256
Permits Issued: 280
Plans Checked: 542
Completed
Inspections: 2,129
Fireworks Citations: 121
Front Counter Customers: 961
Permits Issued: 916
Plans Checked: 2,908
Completed Inspections: 5,071
Building Permits Reviewed for Compliance: 227
Opened cases: 1,703
Completed Inspections: 4,829
Closed cases: 1,586
Customer Assistance Interactions: 482
Approved Planning Applications: 533
2024 Division Highlights
73%
24%
3%
"The process was incredibly easy and the person who helped me was very friendly and helpful! Great experience!" They took the time to explain and answer all of my questions. I was extremely nervous due to my limited knowledge on how things are processed but they were able to assist me. A HUGE THANK YOU!!!" "Friendly and spoke clear and explained very well."
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2024 Customer Survey Responses
172 Surveys
Building Permits by Year
30% Increase from 2024
31% Increase from 2024
32% Increase from 2024
24% Increase from 2024
Accessory Dwelling Unit (ADU) Permits by Year
Finaled Buildings & Facilities
32 John St -31st Grill
1264 De La Torre - Loves
1207 Abbot St. A - Employee Services
27 John St - Starbucks
32 John St - 31st Grill
245 West Rossi – Frito Lay
918 Iverson (Palma Field House)
1930 N. Davis - Kaiser
1816 North Davis – Angry Chickz
Finaled Buildings & Facilities
200 Harris Road Salinas Ag Industrial Center - Amazon
Gabilan Creek Apartments - 1487 Constitution Blvd.
1440 Constitution Blvd – Salinas Soccer Complex
1300 Abbott (QRS under TCO)
Permits Issued
618 Sherwood – Ensen Community Park
284 Calle Cebu – Housing
919 Iverson – Palma High School
Permits Issued
2023 Organizational Assessment
Findings
Recommendations
Actions Taken 2023
Need for increased staffing
Increase Permit Services staffing resources
Updated job descriptions
Confusion between divisions regarding roles, responsibilities, and workflow Clarify roles and responsibilities
Established a centralized location for manuals, policies, procedures, and checklists Strained intra-departmental working relationships
Establish clear communication procedures
Formalized an agenda reviewed weekly to discuss workflow Lack of leadership and a need for team building
Add an Assistant Community Development Director
Hired a Chief Building Official and an Assistant Community Development Director
Staffing – Permit Services Org Chart*
*Represents vacant positions
Salinas Plan Review Timelines:
Permits Approved by Review Cycle for 2024
81% Approved by 3rd Review
41%
27%
13%
Identify Permits with High Review Cycle
Discuss Issues Internally
Provide Guidance
Workflow Coordination
Future Growth Area
West Area
Central Area
Impact on Staffing
3,553 minimum to 4,340 maximum Residential Units
571,500 Square Feet of Commercial Floor Area
3,274 minimum to 3,911 maximum Residential Units
489,700 Square Feet of Commercial Floor Area
The permitting work for these areas more than quintuples the average number of building permits processed in a single year.
2025 Action Plan
Staffing
Fill vacant positions
Ensure staffing/consultant resources are in place to manage anticipated FGA permitting volume.
Workflow
Create specialized residential teams to improve delivery of residential projects.
Endeavor to establish over the counter plan check days for limited permit review and issuance.
Legislative Compliance
Initiate Zoning Code Update
Adopt the new 2025 California Building Standards.
Ensure compliance with new legislation affecting permitting.
Questions?
For more information, contact Permit Services
(831) 758-7251
https://www.cityofsalinas.org/Your-Government/Departments/Community-Development