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DISCUSSION
City of San Bernardino
Request for Council Action
Date: October 18, 2023
To: Honorable Mayor and City Council Members
From: Charles E. McNeely, Interim City Manager;
Ernesto Salinas, Acting Director of Public Works, Operations, and Maintenance
Department: Public Works
Subject: Professional Services Agreement with Redwood
Private Security, LP, for Citywide Armed and Unarmed
Security Guard Services (All Wards)
Recommendation:
It is recommended that the Mayor and City Council of the City of San Bernardino, California:
1. Authorize the City Manager or designee, to execute a Professional Services Agreement with Redwood Private Security, LP, for citywide armed and unarmed security guard services; and
2. Authorize the Director of Administrative Services to issue a purchase order to Redwood Private Security, LP, in the amount of $1,912,076.
Executive Summary
Staff is recommending that the Mayor and City Council take action to approve the Professional Services Agreement with Redwood Private Security, LP, to provide armed and unarmed security guard services throughout the City. This will help ensure the safety and security of City staff, the public, and community. The proposed term shall be from October 18, 2023, to October 18, 2028, with the option of four additional one- year extension options.
Background
The City of San Bernardino Public Works Department is responsible for the administration and management of the City’s security services contract. The City has contracted security services for approximately five years and currently provides security guard services at City Hall, City Hall campus, City Libraries, City Parks, and various Successor Agency properties. The City would like to continue providing this service for the safety and security of our employees, customers, and City owned properties.
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Armed security guards are posted in three of the four City Hall facilities (201 N. E Street South, 201 N. E Street North, and Vanir Tower). An armed security guard is assigned to patrol the City Hall campus and Carousel Mall parking lots 24-hours per day/7 days per week. The Public Works Department also has a contract for three-armed security guards working 8-hour nighttime shifts to patrol the City Yard, occupied and unoccupied City owned properties, parking lots, and plazas, totaling 17 locations.
There are also two-armed security guards working 6-hour shifts patrolling our City parks at night.
In addition, the City contracts an unarmed guard to work in three public libraries during the daytime hours at Paul Villasenor, Norman F. Feldheym, and Howard M. Rowe Libraries. Rover money pick-ups and drop-offs to and from the Vanir Building (Finance Department) occur twice daily during business hours Monday through Thursday.
Additional services have been enlisted to cover special events, as needed.
The Public Works Department has opted to contract for guard services because it is more cost effective than creating full-time security guard positions or taking police officers off our streets to work these assignments.
Discussion
The need for armed and unarmed security guard services is essential to the City’s safety and sustainability of assets. Their continued presence to perform routine patrol and access control duties at various City facilities on a regularly scheduled basis and occasionally on an ad-hoc basis will continue to drive business, City operations, and protect the well-being of the public and City staff.
The Public Works Department worked with the Finance Department to solicit proposals for citywide armed and unarmed security guard services. Request for Proposals (RFP) were issued through the formal bid process under RFP F-23-52 on June 7, 2023. The City received 17 proposals as follows:
No. BIDDER OFFICE LOCATION
1 Absolute International Security, Inc. Irwindale, CA
2 Alltech Industries, Inc. Montebello, CA
3 Alpha Enforcement Security Colton, CA
4 American Global Security Riverside, CA
5 American Guard Services, Inc. Los Angeles, CA
6 Citiguard, Inc. West Hills, CA
7 Command International Security Services Van Nuys, CA
8 Contact Security Inc. Brea, CA
9 Famian Private Security Riverside, CA
10 Good Guard Security, Inc. Riverside, CA
11 Inter-Con Security Systems, Inc. Pasadena, CA
12 Intergraded Security Management Group Rancho Cucamonga, CA 13 Kero Security, Inc. Corona, CA
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No. BIDDER OFFICE LOCATION
14 Platinum Security Inc. Los Angeles, CA
15 Redwood Private Security, LP San Bernardino, CA
16 Security Services Northwest, Inc. Sequim, WA
17 Whelan Security of California dba GardaWorld Ontario, CA Staff from both Public Works and Parks and Recreation Departments evaluated proposals based on the requirements stated in the RFP, which included the following criteria:
a. Ability to demonstrate that the proposed staff are well-trained, certified, and/or licensed, and provide said documentation upon the City’s request; b. Ability to demonstrate compliance with all federal, state, and local laws, rules and regulations
c. Ability to plan, schedule, coordinate, and ensure the effective performance of their assigned staff to the City;
d. Ability to show that the assigned personnel will perform their duties in accordance with City imposed policies, procedures, and conditions, including being fully aware of political sensitivities that exist in a municipal government; e. Ability to show that the assigned personnel will perform their duties in accordance with Sections 836.5, 853.5, and 853.6 of the California Penal Code, which authorizes and empowers security guard personnel to arrest and issue notices to appear for violations of the Provisions of the San Bernardino Municipal Code as hereinafter set forth;
f. Ability to demonstrate that all assigned personnel have completed CPR and First Aid Training, and with the firm’s intent to keep the certifications current at all times;
g. Ability to demonstrate adaptability to unforeseen changes in schedule coverage and provide continuous coverage for vacations, holidays, unscheduled absences;
h. Ability to demonstrate that all assigned personnel are adequately trained in their specific duties, the use of all-purpose fire extinguishers, drug/narcotics identification, bomb threat situations, and the avoidance of violent situations; i. Ability to demonstrate that all armed personnel will have current POST PC 832 arrest and firearm certification, or a valid Security Guard Registration (California Guard Card) of the California Department of Consumer Affairs, Bureau of Collections and Investigations, and Firearm Permit issued by the Bureau of Security and Investigative Services (BSIS);
j. Ability to demonstrate that all unarmed personnel will have a valid Security Guard Registration (California Guard Card) of the California State Department of Consumer Affairs, Bureau of Collections and Investigations; and
k. Ability to demonstrate the firm’s quality and experience relevant to the services being requested in the RFP.
Based on the requirements stated on RFP, including the criteria mentioned above, below are the top ranked proposals evaluated by the Public Works and Parks and Recreation Departments. Base costs (including 8.75% sales tax) were derived by 1 6
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costing the number of personnel and hours of each designated personnel (armed or unarmed) at each location as stated in the RFP.
Base Cost 5%
No. BIDDER OFFICE LOCATION (with 8.75%
sales tax)
(outside
city limits)
Total Cost
Good Guard Security, Inc. Riverside, CA $1,883,214 $94,161 $1,977,375 1 Redwood Private Security,
LP San Bernardino, CA $1,593,396 $0 $1,593,396
2 Absolute International
Security, Inc. Irwindale, CA $1,864,998 $93,250 $1,958,248 3 Famian Private Security Riverside, CA $1,984,998 $99,250 $2,084,248 Citiguard, Inc. West Hills, CA $2,531,768 $126,588 $2,658,356 Command International
Security Svcs Van Nuys, CA $1,662,214 $83,111 $1,745,325 4 Platinum Security Inc. Los Angeles, CA $1,851,900 $92,595 $1,944,495 5 American Global Security Riverside, CA $2,175,024 $108,751 $2,283,775 Although two bidders have tied for first place, staff is recommending that City Council award the security services agreement to Redwood Private Security, LP for the following reasons:
1. Redwood Private Security, LP, is a reputable vendor that has demonstrated experience and great qualifications to the City in the past;
2. Redwood’s main office location is within the City limits, allowing easy access, quick communication, prompt turnaround of personnel should it be required;
3. Redwood has experience with the City and Vanir Tower and has built a reputation over the years in the City with customers of all types, showing their a. reliability;
b. customer service; and
c. expertise.
Additionally, staff requests that City Council approve a 20% contingency to provide security services for special events and for potential unforeseen circumstances that may require additional security services. This contingency is higher than usual; however, staff makes this recommendation based on recent events and experience.
As the Mayor and City Council are aware, several significant and unexpected security issues have had to be addressed in the City due to unforeseen circumstances. This contingency will allow staff the option to work with Redwood to address community safety when these issues arise and ensure that the City’s Police are not pulled away from critical duties to deal with these issues unnecessarily.
Adding a 20% contingency brings the annual total for Redwood Private Security to $1,912,075. The amended FY 2023/24 budget for this agreement as follows:
Public Works Operating Budget: $ 924,500
Strategic Initiative Amendment, October 4, 2023: $ 1,256,000 Total available Budget: $ 2,180,500
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The term of the proposed agreement shall be from October 18, 2023, to October 18, 2028, with the option of four additional one-year extension options. 2021-2025 Strategic Targets and Goals
The award of the agreement is aligned with Key Target No. 3c: Improved Quality of Life by constantly evaluating public safety service delivery models to enhance the quality of service. Being proactive with security measures and practices is crucial for maintaining the safety and security of City staff, the public and community. It will also contribute to decreasing vandalism, theft, loss of property, and avoiding legal complications.
Fiscal Impact
There is no additional General Fund impact with this item. The proposed annual contract, including the 20% contingency is $1,912,075. There is sufficient budget in the Public Works Department.
Conclusion
It is recommended that the Mayor and City Council of the City of San Bernardino, California:
1. Authorize the City Manager or designee, to execute a Professional Services Agreement with Redwood Private Security, LP, for citywide armed and unarmed security guard services; and
2. Authorize the Director of Administrative Services to issue a purchase order to Redwood Private Security, LP, in the amount of $1,912,076.
Attachments
Attachment 1 PSA with Redwood Private Security, LP
Attachment 2 RFP F-23-52 Armed and Unarmed Security Services Attachment 3 Redwood Private Security Proposal
Attachment 4 Exhibit A – Scope of Work
Ward:
All Wards
Synopsis of Previous Council Actions:
October 4, 2023 Mayor and City Council adopted Resolution 2023-144 adopting the Strategic Initiatives, and authorizing the Agency Director of Administrative Services to amend the City of San Bernardino’s FY 2023/24 Operating Budget for an amount
totaling $6,636,293.