АЛЛО. САНО City of RECEIVED
San Bernardino
BOARDS, COMMISSIONS, & CIZEN ADVISORYY COUNGILORACE
OUNDED IN 1819 COMMITTEES
City of San Bernardino
BOARD(S), COMMISSION(S), AND/OR CITIZEN ADVISORY COMMITTEE(S) APPLYING FOR:
1. Planning Commission 3.
2. 4.
LAST NAME FIRST NAME M.I.
Ngalande Ronnika
HOME ADDRESS ZIP PHONE
(HOME)
(MOBILE)
EMPLOYER JOB TITLE EMAIL ADDRESS
BUSINESS ADDRESS ZiP BUSINESS PHONE
DATE OF BIRTH
Length of residence in the City of Are you a registered voter of the City Which ward do you reside in? San Bernardino of San Bernardino?
40 _Years OYes 0 0 0•0'
Months ONo •4
Why you want to serve on a city board or commission:
While I do not have a background specific to urban planning, my extensive experience in banking and real estate has Board(s), Commission(s), & Citizen Advisory Committcos) App. Page 1 of 3 Updated: August 29, 2018 What do you consider to be three (3) major assets that would qualify you for selection to this board, commission, or citizen advisory committee:
I have strong communication skills which enable me to convey complex information clearly to dive diences, facilitate discussions, ask questions, and ensure all voices are hea
2. I have resided in San Bernardino for more than 40 yea which has given me a deep understanding of its loca ssues, historical context, and cultural intricacies
3. [pose at al levethics and integriy which enable me to build trusting relationships and collaboration with Experience or special knowledge pertaining to area(s) of interest:
[assments, facilitation, and proved manageme in data analysis, strategic problem-solving, program development, Educational background:
Bacterity of alimi, Reside
Occupational experience:
Vells Farg
VT. Learning ahi Development Consular
Professional or technical organization memberships:
Negotiation Skills Certification
Certified Master Trainer
DISC Certification
Board(s), Commission(s), & Ciizen Advisory Committeds) App. Page 2 of 3 Updated: August 29, 2018 Civic or community experience, memberships, or previous public service appointments:
erdemont Revitalization Proje
RID Alternatives Inland Empire volunte
Community Action Partnership of San Bernardino volunteer Sigma Gamm Rho Sorority
OPTIONAL
How would you classily yourself? (Optional)
•American Indian/Alaskan Native African American/Black Asian • Hispanic/Latino Native Hawalian/Pacific Islander O White •Two or more of the above categories
What is your gender? (Optional)
• Female •other/Prefer to self-describe
Male
Are you a person with a disability? (Optional)
• Yes ONO
Applications are screened on the basis of information submitted and may be subject to a Livescan as part of the application process.
Ronnika Ngalande 01/28/25 DATE
SIGNATURE
Return to: The City of San Bernardino Council
Office lectronically: [email protected]
v Mail: 290 North D Street, San Bernardino, CA 924(
In Person: 290 North D Street, 1" Floor - City Information Center, San Bernardino, CA 92401
*Attach a resume and/or additional information which you feel will assist the Mayor and City Council in their selection.
Boards), Commissions), & Chizen Advisory Commiteds) App. Page 3 of 3 Updated: August 29, 2018 Ronnika Ngalande
R N
PROFESSIONAL Commercial Banking Learning and Development expert with a proven track SUMMARY record in enhancing organizational performance through effective needs based consulting, curriculum design and delivery. Strong focus on team collaboration, adaptability, and achieving results. Skilled in business consulting, strategic planning, data analysis, adult learning theory, instructional design, and performance analysis. Trusted consultant who is consistency recognized for innate ability to foster engaging, trusting relationships while connecting with people at all levels.
SKILLS • Organizational Development • Learning Strategy • Talent Management • Leadership Development
• Curriculum Design • Needs Assessment
• Performance Coaching • Sales Training
• Systems Training • Project Management
• Virtual Learning • Facilitation
WORK HISTORY C AVP, LEARNING AND DEVELOPMENT CONSULTANT 10/2000 to 02/2024 Wells Fargo | San Francisco, CA
• Served as a trusted advisor to senior leadership on matters related to operational performance, strategic planning, and organizational development.
• Collaborated with leaders and HR Business Partners to identify business priorities, training needs and develop targeted programs, streamlining organizational objectives.
• Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
• Facilitated virtual, in-person and blended learning sessions for customer service, sales, and communication training.
• Implemented Agile methodologies for more efficient project management and team collaboration.
Built leadership and employee development curriculum for more than 9000 Business Banking employees.
• Managed a team of facilitators, ensuring consistent delivery of high-quality instructional content across all sessions.
• Maintained up-to-date industry knowledge by attending conferences and workshops, sharing insights with clients through relevant course material adjustments..
• Evaluated employee progress and provided constructive feedback, leading to enhanced skill development.
Tracked employee performance metrics pre-and post-training, demonstrating the effectiveness of implemented programs.
Implemented improvements based on feedback and data analysis.
Ensured compliance with industry regulations by conducting regular audits of current practices against established standards.
• Optimized resource allocation by effectively managing budget.
EDUCATION Bachelor of Arts | Sociology 06/1999
University of California, Riverside, Riverside, CA
AFFILIATIONS • Sigma Gamma Rho Sorority
CERTIFICATIONS
: Neolatonsation Negotiation Skills Certification
• StrengthFinders Certification
• Master Trainer Certificate
• Facilitator Skills Training Certificate
VOLUNTEER WORK • Verdemont Revitalization Project
• GRID Alternatives Inland Empire
: Community Action Partnership of san fernarino
Lions Club