Spectrum Business - Enterprise Service Order v251003 CONFIDENTIAL Page 1 of 12 © 2016-2025 Charter Communications Operating, LLC. All Rights Reserved Created Date: 05/12/2026
SERVICE ORDER
THIS SERVICE ORDER (“Service Order”), is executed and effective upon the date of the signature set forth in the signature block below (“Effective Date”) and is by and between Charter Communications Operating, LLC on behalf of those operating subsidiaries providing the Service(s) hereunder (“Spectrum”) and Customer (as shown below) and is governed by and subject to the Spectrum Enterprise Service Agreement , with an Effective Date of March 21, 2022, mutually executed by the parties (the “Service Agreement”). Except as specifically modified herein, all other terms and conditions of the Service Agreement shall remain unamended and in full force and effect.
Spectrum Contact Information
Contact: Wayne Gilchrist
Telephone: 760-674-5543
Email: [email protected]
Customer Information
Customer Name
CITY OF SAN BERNARDINO
Order #
15281834
Address
290 N D ST SAN BERNARDINO CA 92418
Telephone
(909) 384-5947
Email:
[email protected]
Contact Name
Rolland Kornblau
Telephone
(909) 384-5947
Email:
[email protected]
Billing Address
290 N D ST SAN BERNARDINO CA 92418
Billing Contact Name
Telephone
Email:
NEW AND REVISED SERVICES AT 710 N D St , San Bernardino CA 92401 Service Description Order Term Quantity
Monthly
Recurring
Charge(s)
Total
Monthly
Recurring
Charge(s)
EP-LAN 10Gbps 60 Months 1 $1,150.50 $1,150.50
Spoke 60 Months 1 $0.00 $0.00
Dedicated Fiber Internet 10Gbps 60 Months 1 $3,740.00 $3,740.00 TOTAL $4,890.50
Spectrum Business - Enterprise Service Order v251003 CONFIDENTIAL Page 2 of 12 © 2016-2025 Charter Communications Operating, LLC. All Rights Reserved Created Date: 05/12/2026
NEW AND REVISED SERVICES AT 201B N E St Unit 3RD FL, San Bernardino CA 92401 Service Description Order Term Quantity
Monthly
Recurring
Charge(s)
Total
Monthly
Recurring
Charge(s)
EP-LAN 10Gbps 60 Months 1 $1,150.50 $1,150.50
Hub - ELINE Master 60 Months 1 $0.00 $0.00
TOTAL $1,150.50
NEW AND REVISED SERVICES AT 1135 E Highland Ave , San Bernardino CA 92404 Service Description Order Term Quantity
Monthly
Recurring
Charge(s)
Total
Monthly
Recurring
Charge(s)
Dedicated Fiber Internet 1Gbps 60 Months 1 $1,100.00 $1,100.00 5 Static IP Addresses 60 Months 1 $35.00 $35.00
TOTAL $1,135.00
NEW AND REVISED SERVICES AT 201b N E St Unit 3RD FL, San Bernardino CA 92401 Service Description Order Term Quantity
Monthly
Recurring
Charge(s)
Total
Monthly
Recurring
Charge(s)
Dedicated Fiber Internet 10Gbps 60 Months 1 $3,740.00 $3,740.00 61 Static IP Addresses 60 Months 1 $100.00 $100.00
TOTAL $3,840.00
NEW AND REVISED SERVICES AT 3664 Little League Dr , San Bernardino CA 92407 Service Description Order Term Quantity
Monthly
Recurring
Charge(s)
Total
Monthly
Recurring
Charge(s)
Spoke 60 Months 1 $0.00 $0.00
EP-LAN 1Gbps 60 Months 1 $850.00 $850.00
TOTAL $850.00
Spectrum Business - Enterprise Service Order v251003 CONFIDENTIAL Page 3 of 12 © 2016-2025 Charter Communications Operating, LLC. All Rights Reserved Created Date: 05/12/2026
NEW AND REVISED SERVICES AT 1367 N California St , San Bernardino CA 92411 Service Description Order Term Quantity
Monthly
Recurring
Charge(s)
Total
Monthly
Recurring
Charge(s)
EP-LAN 1Gbps 60 Months 1 $510.00 $510.00
Spoke 60 Months 1 $0.00 $0.00
TOTAL $510.00
NEW AND REVISED SERVICES AT 8088 Palm Ln , San Bernardino CA 92410 Service Description Order Term Quantity
Monthly
Recurring
Charge(s)
Total
Monthly
Recurring
Charge(s)
EP-LAN 1Gbps 60 Months 1 $510.00 $510.00
Spoke 60 Months 1 $0.00 $0.00
TOTAL $510.00
NEW AND REVISED SERVICES AT 2969 Flores St , San Bernardino CA 92407 Service Description Order Term Quantity
Monthly
Recurring
Charge(s)
Total
Monthly
Recurring
Charge(s)
EP-LAN 1Gbps 60 Months 1 $510.00 $510.00
Spoke 60 Months 1 $0.00 $0.00
TOTAL $510.00
NEW AND REVISED SERVICES AT 1180 W 9th St , San Bernardino CA 92411 Service Description Order Term Quantity
Monthly
Recurring
Charge(s)
Total
Monthly
Recurring
Charge(s)
EP-LAN 1Gbps 60 Months 1 $510.00 $510.00
Spoke 60 Months 1 $0.00 $0.00
TOTAL $510.00
Spectrum Business - Enterprise Service Order v251003 CONFIDENTIAL Page 4 of 12 © 2016-2025 Charter Communications Operating, LLC. All Rights Reserved Created Date: 05/12/2026
NEW AND REVISED SERVICES AT 182 S Sierra Way , San Bernardino CA 92408 Service Description Order Term Quantity
Monthly
Recurring
Charge(s)
Total
Monthly
Recurring
Charge(s)
EP-LAN 1Gbps 60 Months 1 $510.00 $510.00
Spoke 60 Months 1 $0.00 $0.00
TOTAL $510.00
NEW AND REVISED SERVICES AT 555 W 6th St , San Bernardino CA 92410 Service Description Order Term Quantity
Monthly
Recurring
Charge(s)
Total
Monthly
Recurring
Charge(s)
EP-LAN 1Gbps 60 Months 1 $510.00 $510.00
Spoke 60 Months 1 $0.00 $0.00
TOTAL $510.00
NEW AND REVISED SERVICES AT 600 W 5th St , San Bernardino CA 92410 Service Description Order Term Quantity
Monthly
Recurring
Charge(s)
Total
Monthly
Recurring
Charge(s)
EP-LAN 1Gbps 60 Months 1 $510.00 $510.00
Spoke 60 Months 1 $0.00 $0.00
TOTAL $510.00
NEW AND REVISED SERVICES AT 831 E Highland Ave , San Bernardino CA 92404 Service Description Order Term Quantity
Monthly
Recurring
Charge(s)
Total
Monthly
Recurring
Charge(s)
EP-LAN 1Gbps 60 Months 1 $510.00 $510.00
Spoke 60 Months 1 $0.00 $0.00
TOTAL $510.00
Spectrum Business - Enterprise Service Order v251003 CONFIDENTIAL Page 5 of 12 © 2016-2025 Charter Communications Operating, LLC. All Rights Reserved Created Date: 05/12/2026
NEW AND REVISED SERVICES AT 380 S K St , San Bernardino CA 92410 Service Description Order Term Quantity
Monthly
Recurring
Charge(s)
Total
Monthly
Recurring
Charge(s)
EP-LAN 1Gbps 60 Months 1 $510.00 $510.00
Spoke 60 Months 1 $0.00 $0.00
TOTAL $510.00
NEW AND REVISED SERVICES AT 796 E 6th St , San Bernardino CA 92410 Service Description Order Term Quantity
Monthly
Recurring
Charge(s)
Total
Monthly
Recurring
Charge(s)
EP-LAN 1Gbps 60 Months 1 $510.00 $510.00
Spoke 60 Months 1 $0.00 $0.00
TOTAL $510.00
NEW AND REVISED SERVICES AT 2750 W 2nd St , San Bernardino CA 92410 Service Description Order Term Quantity
Monthly
Recurring
Charge(s)
Total
Monthly
Recurring
Charge(s)
EP-LAN 1Gbps 60 Months 1 $510.00 $510.00
Spoke 60 Months 1 $0.00 $0.00
TOTAL $510.00
NEW AND REVISED SERVICES AT 1554 E Art Townsend Dr , San Bernardino CA 92408 Service Description Order Term Quantity
Monthly
Recurring
Charge(s)
Total
Monthly
Recurring
Charge(s)
EP-LAN 1Gbps 60 Months 1 $510.00 $510.00
Spoke 60 Months 1 $0.00 $0.00
TOTAL $510.00
Spectrum Business - Enterprise Service Order v251003 CONFIDENTIAL Page 6 of 12 © 2016-2025 Charter Communications Operating, LLC. All Rights Reserved Created Date: 05/12/2026
NEW AND REVISED SERVICES AT 780 E 21st St , San Bernardino CA 92404 Service Description Order Term Quantity
Monthly
Recurring
Charge(s)
Total
Monthly
Recurring
Charge(s)
EP-LAN 1Gbps 60 Months 1 $510.00 $510.00
Spoke 60 Months 1 $0.00 $0.00
TOTAL $510.00
NEW AND REVISED SERVICES AT 500 Inland Center Dr Unit 458, San Bernardino CA 92408 Service Description Order Term Quantity
Monthly
Recurring
Charge(s)
Total
Monthly
Recurring
Charge(s)
EP-LAN 1Gbps 60 Months 1 $510.00 $510.00
Spoke 60 Months 1 $0.00 $0.00
TOTAL $510.00
NEW AND REVISED SERVICES AT 1717 W 5th St , San Bernardino CA 92411 Service Description Order Term Quantity
Monthly
Recurring
Charge(s)
Total
Monthly
Recurring
Charge(s)
EP-LAN 1Gbps 60 Months 1 $510.00 $510.00
Spoke 60 Months 1 $0.00 $0.00
TOTAL $510.00
NEW AND REVISED SERVICES AT 222 N Lugo Ave , San Bernardino CA 92408 Service Description Order Term Quantity
Monthly
Recurring
Charge(s)
Total
Monthly
Recurring
Charge(s)
EP-LAN 1Gbps 60 Months 1 $510.00 $510.00
Spoke 60 Months 1 $0.00 $0.00
TOTAL $510.00
Spectrum Business - Enterprise Service Order v251003 CONFIDENTIAL Page 7 of 12 © 2016-2025 Charter Communications Operating, LLC. All Rights Reserved Created Date: 05/12/2026
NEW AND REVISED SERVICES AT 333 Chandler Pl , San Bernardino CA 92408 Service Description Order Term Quantity
Monthly
Recurring
Charge(s)
Total
Monthly
Recurring
Charge(s)
Spoke 60 Months 1 $0.00 $0.00
EP-LAN 2Gbps 60 Months 1 $630.00 $630.00
TOTAL $630.00
ONE TIME CHARGE(S) AT 8088 Palm Ln , San Bernardino CA 92410 Service Description Quantity One Time
Charge(s)
Total
One Time
Charge(s)
Ethernet Fiber Install 1 $0.00 $0.00
Demarc Wiring Service 1 $500.00 $500.00
Demarc Wiring Service - Promotion 1 ($500.00) ($500.00) TOTAL $0.00
ONE TIME CHARGE(S) AT 780 E 21st St , San Bernardino CA 92404 Service Description Quantity One Time
Charge(s)
Total
One Time
Charge(s)
Ethernet Fiber Install 1 $0.00 $0.00
Demarc Wiring Service 1 $500.00 $500.00
Demarc Wiring Service - Promotion 1 ($500.00) ($500.00) TOTAL $0.00
ONE TIME CHARGE(S) AT 600 W 5th St , San Bernardino CA 92410 Service Description Quantity One Time
Charge(s)
Total
One Time
Charge(s)
Ethernet Fiber Install 1 $0.00 $0.00
Demarc Wiring Service 1 $500.00 $500.00
Demarc Wiring Service - Promotion 1 ($500.00) ($500.00) TOTAL $0.00
ONE TIME CHARGE(S) AT 380 S K St , San Bernardino CA 92410 Service Description Quantity One Time
Charge(s)
Total
One Time
Charge(s)
Ethernet Fiber Install 1 $0.00 $0.00
Demarc Wiring Service 1 $500.00 $500.00
Demarc Wiring Service - Promotion 1 ($500.00) ($500.00) TOTAL $0.00
Spectrum Business - Enterprise Service Order v251003 CONFIDENTIAL Page 8 of 12 © 2016-2025 Charter Communications Operating, LLC. All Rights Reserved Created Date: 05/12/2026
ONE TIME CHARGE(S) AT 2969 Flores St , San Bernardino CA 92407 Service Description Quantity One Time
Charge(s)
Total
One Time
Charge(s)
Ethernet Fiber Install 1 $0.00 $0.00
Demarc Wiring Service 1 $500.00 $500.00
Demarc Wiring Service - Promotion 1 ($500.00) ($500.00) TOTAL $0.00
ONE TIME CHARGE(S) AT 1367 N California St , San Bernardino CA 92411 Service Description Quantity One Time
Charge(s)
Total
One Time
Charge(s)
Ethernet Fiber Install 1 $0.00 $0.00
Demarc Wiring Service 1 $500.00 $500.00
Demarc Wiring Service - Promotion 1 ($500.00) ($500.00) TOTAL $0.00
ONE TIME CHARGE(S) AT 2750 W 2nd St , San Bernardino CA 92410 Service Description Quantity One Time
Charge(s)
Total
One Time
Charge(s)
Ethernet Fiber Install 1 $0.00 $0.00
Demarc Wiring Service 1 $500.00 $500.00
Demarc Wiring Service - Promotion 1 ($500.00) ($500.00) TOTAL $0.00
ONE TIME CHARGE(S) AT 3664 Little League Dr , San Bernardino CA 92407 Service Description Quantity One Time
Charge(s)
Total
One Time
Charge(s)
Ethernet Fiber Install 1 $0.00 $0.00
Demarc Wiring Service 1 $500.00 $500.00
Demarc Wiring Service - Promotion 1 ($500.00) ($500.00) TOTAL $0.00
ONE TIME CHARGE(S) AT 1717 W 5th St , San Bernardino CA 92411 Service Description Quantity One Time
Charge(s)
Total
One Time
Charge(s)
Ethernet Fiber Install 1 $0.00 $0.00
Demarc Wiring Service 1 $500.00 $500.00
Demarc Wiring Service - Promotion 1 ($500.00) ($500.00) TOTAL $0.00
Spectrum Business - Enterprise Service Order v251003 CONFIDENTIAL Page 9 of 12 © 2016-2025 Charter Communications Operating, LLC. All Rights Reserved Created Date: 05/12/2026
ONE TIME CHARGE(S) AT 500 Inland Center Dr Unit 458, San Bernardino CA 92408 Service Description Quantity One Time
Charge(s)
Total
One Time
Charge(s)
Ethernet Fiber Install 1 $0.00 $0.00
Demarc Wiring Service 1 $500.00 $500.00
Demarc Wiring Service - Promotion 1 ($500.00) ($500.00) TOTAL $0.00
ONE TIME CHARGE(S) AT 333 Chandler Pl , San Bernardino CA 92408 Service Description Quantity One Time
Charge(s)
Total
One Time
Charge(s)
Ethernet Fiber Install 1 $0.00 $0.00
Demarc Wiring Service 1 $500.00 $500.00
Demarc Wiring Service - Promotion 1 ($500.00) ($500.00) TOTAL $0.00
ONE TIME CHARGE(S) AT 201B N E St Unit 3RD FL, San Bernardino CA 92401 Service Description Quantity One Time
Charge(s)
Total
One Time
Charge(s)
Ethernet Fiber Install 1 $0.00 $0.00
Demarc Wiring Service 1 $500.00 $500.00
Demarc Wiring Service - Promotion 1 ($500.00) ($500.00) TOTAL $0.00
ONE TIME CHARGE(S) AT 555 W 6th St , San Bernardino CA 92410 Service Description Quantity One Time
Charge(s)
Total
One Time
Charge(s)
Ethernet Fiber Install 1 $0.00 $0.00
Demarc Wiring Service 1 $500.00 $500.00
Demarc Wiring Service - Promotion 1 ($500.00) ($500.00) TOTAL $0.00
ONE TIME CHARGE(S) AT 222 N Lugo Ave , San Bernardino CA 92408 Service Description Quantity One Time
Charge(s)
Total
One Time
Charge(s)
Ethernet Fiber Install 1 $0.00 $0.00
Demarc Wiring Service 1 $500.00 $500.00
Demarc Wiring Service - Promotion 1 ($500.00) ($500.00) TOTAL $0.00
Spectrum Business - Enterprise Service Order v251003 CONFIDENTIAL Page 10 of 12 © 2016-2025 Charter Communications Operating, LLC. All Rights Reserved Created Date: 05/12/2026
ONE TIME CHARGE(S) AT 1554 E Art Townsend Dr , San Bernardino CA 92408 Service Description Quantity One Time
Charge(s)
Total
One Time
Charge(s)
Ethernet Fiber Install 1 $0.00 $0.00
Demarc Wiring Service 1 $500.00 $500.00
Demarc Wiring Service - Promotion 1 ($500.00) ($500.00) TOTAL $0.00
ONE TIME CHARGE(S) AT 710 N D St , San Bernardino CA 92401 Service Description Quantity One Time
Charge(s)
Total
One Time
Charge(s)
Ethernet Fiber Install 1 $0.00 $0.00
Demarc Wiring Service 1 $500.00 $500.00
Demarc Wiring Service - Promotion 1 ($500.00) ($500.00) TOTAL $0.00
ONE TIME CHARGE(S) AT 831 E Highland Ave , San Bernardino CA 92404 Service Description Quantity One Time
Charge(s)
Total
One Time
Charge(s)
Ethernet Fiber Install 1 $0.00 $0.00
Demarc Wiring Service 1 $500.00 $500.00
Demarc Wiring Service - Promotion 1 ($500.00) ($500.00) TOTAL $0.00
ONE TIME CHARGE(S) AT 1180 W 9th St , San Bernardino CA 92411 Service Description Quantity One Time
Charge(s)
Total
One Time
Charge(s)
Ethernet Fiber Install 1 $0.00 $0.00
Demarc Wiring Service 1 $500.00 $500.00
Demarc Wiring Service - Promotion 1 ($500.00) ($500.00) TOTAL $0.00
ONE TIME CHARGE(S) AT 182 S Sierra Way , San Bernardino CA 92408 Service Description Quantity One Time
Charge(s)
Total
One Time
Charge(s)
Ethernet Fiber Install 1 $0.00 $0.00
Demarc Wiring Service 1 $500.00 $500.00
Demarc Wiring Service - Promotion 1 ($500.00) ($500.00) TOTAL $0.00
Spectrum Business - Enterprise Service Order v251003 CONFIDENTIAL Page 11 of 12 © 2016-2025 Charter Communications Operating, LLC. All Rights Reserved Created Date: 05/12/2026
ONE TIME CHARGE(S) AT 796 E 6th St , San Bernardino CA 92410 Service Description Quantity One Time
Charge(s)
Total
One Time
Charge(s)
Ethernet Fiber Install 1 $0.00 $0.00
Demarc Wiring Service 1 $500.00 $500.00
Demarc Wiring Service - Promotion 1 ($500.00) ($500.00) TOTAL $0.00
ONE TIME CHARGE(S) AT 201b N E St Unit 3RD FL, San Bernardino CA 92401 Service Description Quantity One Time
Charge(s)
Total
One Time
Charge(s)
Dedicated Fiber Internet Install 1 $0.00 $0.00
Demarc Wiring Service 1 $500.00 $500.00
Demarc Wiring Service - Promotion 1 ($500.00) ($500.00) TOTAL $0.00
ONE TIME CHARGE(S) AT 1135 E Highland Ave , San Bernardino CA 92404 Service Description Quantity One Time
Charge(s)
Total
One Time
Charge(s)
Dedicated Fiber Internet Install 1 $0.00 $0.00
Demarc Wiring Service 1 $500.00 $500.00
Demarc Wiring Service - Promotion 1 ($500.00) ($500.00) TOTAL $0.00
1. TOTAL CHARGE(S). Total monthly recurring charges and total one -time charges are due in accordance with the monthly invoice.
2. TAX E S. Plus applicable taxes, fees, and surcharges as presented on the respective invoice(s).
3. SPECIAL TERMS.
Spectrum Business - Enterprise Service Order v251003 CONFIDENTIAL Page 12 of 12 © 2016-2025 Charter Communications Operating, LLC. All Rights Reserved Created Date: 05/12/2026
By signing below, the signatory represents they are duly authorized to execute this Service Order Customer
Signature: /spectrumsigner1/
Printed Name: /spectrumsignername1/
Title: /spectrumsignertitle1/
Date: /spectrumsigneddate1/
Charter Communications Operating, LLC
By Charter Communications, Inc. its Manager
Signature: /spectrumsigner1/
Printed Name: /spectrumsignername1/
Title: /spectrumsignertitle1/
Date: /spectrumsigneddate1/
Mark A. Kornegay
5/18/2026
GVP, Vertical Markets Sales