Agenda, second session — San Bruno City Council, February 16, 2022

Citizens of San Bruno
Mayor and City Council
City ManagerCity Attorney
Police
Department
• Administration
• Code
Enforcement
• Contract Services
• Investigations &
Support Services
• Patrol
• Records and
Dispatch Services
• Traffic & Parking
Fire
Department
• Administration
• Community
Preparedness
• Fire Prevention/
Life Safety
• Operations
• Training/
Emergency
Medical Services
(EMS)
Community &
Economic
Development
Department
• Affordable
housing
• Building
Inspections
• Building Permit &
Code Compliance
• Long-range
Planning
• Private
Development
Review
• Regional Land
Use and Housing
• Code Enforce.

Support
Public Works
Department
• Administration &
Engineering
• Building &
Facilities
• Central Garage
• Solid Waste
• Street
Maintenance
• Stormwater
• Wastewater
• Water
Community
Services
Department
• Administration &
Recreation
Services
• Library Services
• Parks & Trees
Maintenance
• Senior Services
City Manager’s
Office
• Citywide
Executive
Management
• City Clerk’s
Office
• Human
Resources
• Labor
Relations
• Policy
Analysis
• Public
Information
CityNet Services
• Commercial Voice
and Data Services
• Customer Care &
Support
• Internet/Phone/TV
Services
• Local Origination
Programming
• Optimized
Delivery System
• Information
Technology (IT)
Finance
Department
• Accounts Payable
• Budget
• Cashiering &
Customer Service
• Financial Report &
Accounting
• Payroll
• Purchasing &
Administration
• Treasury
Management
Assistant City
Manager
Boards, Commissions & Committees
• Architectural Review Committee
• Bicycle & Pedestrian Committee
• Citizens Crime Prevention Committee
• Citizens Revenue Measure Oversight Committee
• Emergency Preparedness Committee
• Culture & Arts Commission
• Park& Recreation Commission
• Planning Commission
• Recreation & Aquatic Center Advisory Committee
• San Bruno Community Foundation
• Senior Citizen Advisory Board
• Traffic Safety & Parking Committee
Functional Organizational Chart
FY2021-22

City Council
Legal Secretary (1)
City Attorney
Functions:
• Legal consultation and support
• Represent and advise the City Council, Planning
Commission, and other Boards, Commissions and
Committees on legal matters
• Provide legal advice to the City Council, City Manager, and City Departments on City matters
• Respond to requests for public records and subpoenas
• Manage City-related litigations and claims including
appearing on behalf of the City in legal proceedings and directing the defense or prosecution of complex litigation matters assigned to outside counsel
2 of 12
City Manager
Economic Development Manager (1)
Finance Director (1)
Police Chief (1)
Fire Chief (1)
Public Works Director (1)
Community & Economic Development Director (1)
Community Services Director (1)
CityNet Services Director (1)
Assistant City Manager / Chief
People Officer
Functions:
• City Council policy and development and strategic planning • Management and oversight of organization, including the delivery of all City services and operations including critical public safety services
• Community relations and outreach
• Budget development, management, and implementation
• External organization relations
• Economic development program
• Special project management
City Council
Assistant to the City Manager (1)
Executive Assistant to the City Manager (1)
Assistant City Manager / Chief
People Officer
City Clerk (1)
Deputy City Clerk (1)
Functions:
• Oversight of the City Council legislative processes
• Serve as the Office Elections Officer for local elections • Generate Agendas and meeting minutes for regular and
special meetings of the City Council
• Coordinate recruitments and appointments for the City’s Boards, Commissions and Committees
• Maintain historical records of resolutions, ordinances, minutes and codification of the City’s Municipal Code
• Oversight of the city’s records management policy
• Act as the compliance filing officer for the Political Reform Act
• Certify official City documents using the official City Seal • Receive claims against the City and certify foreign pension certificates
Human Resources Manager (1)
Management Analyst I/II (1.5)
Functions:
• Recruitment and retention of quality employees
• Classification and compensation
• Employee training and development
• Employee appreciation
• Benefits administration
• Compliance with State and Federal employment law
• Risk management and return-to-work / workers’
compensation program
• Employee labor relations
CityNet Services Director
Part-Time Production Staff
Programming & Technology
Manager (1)
Functions:
• Provide excellent customer care
and support
• Deliver high quality 24/7
technical support service
• Provide informational website,
online support, online bill
presentation, and online
payment options
System Engineer (1)
Field Supervisor (1)
CityNet Headend Lead
Technician I/II/III (1)
CityNet Technician I/II/III (7)
Warehouse Clerk (1)
Functions:
• Maintain cable system in
compliance with the FCC
regulations
• Implement cable technology
for efficient utilization of
infrastructure
• Offer comprehensive suite of
services: high speed internet;
wi-fi internet; voice over
internet protocol phone
service (VoIP); commercial
voice and data services; over
the top television services
Business Manager (1)
Lead Customer Service &
Technical Support
Representative (1)
Accounting & Customer Service
Representative III (1)
Accounting & Customer Service
Representative I/II (3)
Functions:
• Televise live City meetings
• Televise select San Bruno
Park School District Board
meeting
• Televise local events
• Promote CityNet Services
programming and services
• Create public service
announcements and
department information
videos
Information Technology
Manager (1)
System Administrator (1)
Information Technology
Associate (2)
Functions:
• Manage and maintain the
City’s core information
technology infrastructure
• Network and data security
• Centralized service desk
• Business applications and
management
• City department solutions
management
• Staff education and training
• Centralized phone
management
• Website development and
administration
6 of 12
Community & Economic
Development Director
Senior Planner (2)
Associate Planner (1)
Assistant Planner (1)
Intern (1)
Planning & Housing Manager
Functions:
• Provide long-range planning services
• Assist to prepare and maintain key policy and
regulatory code documents
• Provide planning services to address local and
regional land use and housing needs
• Review and process private development
applications for compliance with adopted
polices, codes, CEQA environmental review,
building permit plan check reviews, and
inspection
• Manage housing programs including the City’s
affordable housing program and in-lieu fee
• Business license review
• Code enforcement support and coordination
• Customer service and general Dept
administration
Chief Building Official
Senior Building Inspector (1)
Building Inspector I/II (2)
Community Development Technicians I/II (2)
Functions:
• Review building permit applications
• Issue building and related permits
• Inspect buildings and properties to ensure
compliance with applicable building,
mechanical, energy, disables accessibility,
plumbing, electrical and housing codes
adopted by the City and State
• Reach code
• Building and fire code updates
• Code enforcement support and coordination
• Customer service and general Dept
administration
Management Analyst (1)
Executive Assistant (1)
Clerk (0.5)
7 of 12
Community Services Director
Library Services Manager (1)
Librarian I/II (3)
Library Services Coordinator (2)
Part-Time Staff Temporary
Community Services
Superintendent
Library Services (1)
Functions (Senior Services):
• Deliver broad array of programs at Senior
Center
• Provide lunch services and door-to-door
transportation to adults 50+
• Provide special events, and activities
Functions (Recreation):
• Deliver recreational programs, service,
community events, and activities
• Coordinate City’s International Friendship
Exchange Program with Narita, Japan
• Plan, community engagement and
delivery of new parks and Recreation &
Aquatic Center
• Aquatic activities
Parks Services Manager (1)
Field Supervisor (1)
Lead Maintenance Worker (2)
Maintenance Worker I/II (7)
Trees Maintenance Technician I/II (2)
Seasonal Part-Time Staff
Functions:
• Provide maintenance at all City parks and
recreational areas
• Maintain street medians
• Maintain City trees
• Collaborate with Fire Dept for fire
mitigation
Executive Assistant (1)
Accounting Assistant &
Customer Service Rep I/II (1)
Community Services
Superintendent
Senior Services & Recreation (1)
Recreation Services Supervisor (1)
Food Services Coordinator (1)
Recreation Services Coordinator (3)
Part-Time Staff
Functions:
• Provide learning and literacy materials
• Provide instruction, support, access to the
internet, computers, wi-fi hotspots
• Provide educational and personal
enrichment services
• Provide access to online services,
eBooks, eMagazines, research
databases, streaming video, tutor.com,
and museum passes
Community Services
Deputy Director (1)
8 of 12
Finance Director
Lead Accounting & Customer
Service Representative (1)
Accounting & Customer Service
Representative II (2.50)
Financial Services Manager
Functions:
• Budget and financial projections oversight
• Business licenses
• Customer service
• Purchasing
• Revenue collections
• Utility billing
Accounting Manager
Accountant (1)
Management Analyst (1)
Accounting & Customer Service
Representative II (1.50)
Functions:
• Accounts payable
• General ledger and accounting activities
• Miscellaneous accounts receivable (non-
utilities)
• Payroll
9 of 12
Fire Chief
Fire Inspector (2)
Battalion Chief / Fire Marshal (1)
Fire Prevention & Life Safety
Functions:
• Administration
• Fire prevention & life safety
• Enforcement of codes, ordinances, inspections,
and fire cause & origin investigations
• Provide public information and education
programs, including home & school fire safety,
earthquake preparedness, CPR/AED training,
car seat installation, career education, and bike
helmet safety
• Coordinate City’s disaster preparedness
program
Battalion Chief (3)
Captain (9)
Firefighter/Medic (16)
Firefighter/EMT (4)
Functions:
• Provide personnel, apparatus, and equipment
for emergency responses to fire, medical,
hazardous material, and rescue incidents
• Oversee maintenance of fire stations,
apparatus, equipment, and personal protective
equipment
• Provide EMS and Fire-based training to fire
personnel
• Maintain record keeping and documentation
Executive Assistant (1)
10 of 12
Police Chief
Police Sergeant Investigations (1)
Police Detective (3)
Task Force Officer (3)
Code Enforcement Officer (2)
Support Services Officer (1)
School Resource Officer (1)
Records & Dispatcher Supervisor (1)
Public Safety Dispatcher (6)
Police Clerk (4)
Community Service Officer (3)
Captain
Administrative Services
Functions:
• Conduct major case management and
investigations
• Liaison to schools, chronic quality of life issues,
crime prevention programs, and mandated
training programs
• Administration
• Records and dispatch services
• Seek voluntary compliance of Municipal Code
violations through communication, education,
outreach, and community interaction
• Enforce compliance of Municipal Code when
necessary
Captain
Field Services
Lieutenant (2)
Police Sergeant Parking & Traffic (1)
Police Sergeant Patrol (4)
Police Officer Patrol (28)
Traffic Officer (1)
F/T Community Service Officer (2)
P/T Community Service Officer (2)
Functions:
• Patrol the City of San Bruno
• Respond to emergency and non-emergency
requests for police assistance
• Provide enforcement of state and local laws
• Prevent criminal activities and investigate
criminal acts
• Enforce traffic laws
• Investigate traffic collisions and recommend
traffic and pedestrian safety enhancements
Management Analyst (1)
11 of 12
Public Works Director
Functions (Water):
• Ensure high quality potable water service to the San Bruno community, & provide 24/7 response to emergency related calls • Maintain City’s water infrastructure
Functions (Wastewater):
• Provide inspection, maintenance, and operation of the City’s wastewater infrastructure, & provide 24/7 response to emergency related calls Functions (Streets & Storm):
• Provide maintenance & repair of City travel ways
• Provide routine pavement maintenance , pothole repairs and full depth spot repairs to prevent large scale pavement deterioration • Remove trash in public right-of-way
• Maintain City’s streetlight infrastructure and storm drain infrastructure Functions (Buildings, Facilities & Garage):
• Provide routine custodial services, preventative maintenance & capital improvements at City facilities • Provide maintenance & safety inspection of police & general use vehicles, safety-sensitive equipment, and routine repair of large equipment Deputy Director
City Engineer (1)
Principal Civil Engineer (2)
Associate Civil Engineer (4)
Management Analyst I/II (2)
Executive Assistant (1)
Deputy Director
Utilities & Operations (1)
Water System & Conservation Manager (1)
Water Services Manager (1)
Wastewater Services Manager (1)
Streets & Storm Services Manager (1)
Facilities & Garage Services Manager (1) Engineering Tech / PW Inspector (3) Functions:
• Provide leadership and oversight for
Department programming and
professional engineering services
• Prepare operating and capital budgets
• Track division performance
• Perform review and approval of
encroachment permits, building permits as
it relates to public right-of-way and
development applications
Water Quality Technician (1)
Lead Maintenance Worker (4)
Pump Mechanic (3)
Maintenance Worker I/II (27)
Central Garage Lead Mechanic (1)
Central Garage Mechanic(1)
Building & Facilities Field Supervisor (1)
Facilities Maintenance Technician (2)
Custodial Services Leader (1)
Custodian I/II (4)
Executive Assistant (1)
Secreatary (1)
12 of 12

CITY COUNCIL AND

SENIOR LEADERSHIP

TEAM RETREAT
1 STRATEGIC INITIATIVE

STATUS AND

DEPARTMENTAL

OPERATIONS UPDATES
City Manager, Jovan Grogan
City Attorney, Marc Zafferano
Department Directors
SPECIAL MEETING | February 16 & 17, 2022
Retreat Objective

1. Provide the City Council with an update on the status and progress of their adopted Strategic Initiatives for the period covering October 2021 – December 2021 (Q2)

2. Provide an overview of City Manager Organizational
Initiatives
(Aligned with Council Strategic Initiatives and
Operational Needs)

3. Provide an update on Departmental Operations and
Director Initiatives

4. Discuss City Council’s FY2022-23 Strategic Initiative and Priority Setting Process
Retreat Agenda
Wednesday, Feb 16
4-7pm
Welcome / Agenda Review 5 mins
Retreat Overview 15 mins
Departmental Presentations
• Community Services 30 mins
• Fire 45 mins
• Finance 20 mins
• Police 45 mins
Thursday, Feb 17
4-7pm
Departmental Presentations
• City Manager’s Office 30 mins
• PW 45 mins
• CityNet 30 mins
• CED 30 mins
• City Attorney 15 mins
Council Strategic Initiatives
Process Planning for FY22-
23 20 mins
Closing 5 mins
Total Time Est.: 2:40 mins
Total Time Est.: 2:55 mins
4 Retreat Overview
4 Organizingthe Plate
Council Strategic
Initiatives
Aligns to one or
more Council
Priority Focus Areas
Specific Projects /
Tasks
Some are one-year
initiatives; other
span multiple years
Adopted Annual by
County
City Manager
Initiatives
Primarily linked to
Strategic Initiatives
and organization-
wide improvements
Driven by Key
Organizational
priorities
May be led by
CMO, Dept. or
Outside Consultant
Department
Director
Initiatives
Often
Service/Customer
Focused or Internal
Dept./Program
Improvement or
Mandate
Includes Major
Capital
Improvement
Projects for Some
Depts.

Generally, within
the scope and
power for the Dept.
to accomplish alone

City Council’s
Strategic Initiative Process
Priority Focus Areas and Strategic Initiatives
6 What is a Priority Focus Area?
― A particular area of organizational focus for the
City of San Bruno’s government, as defined by the
City Council annually.
― Can and do change over time, based on interest,
need and resources.
― Not listed in any order of preference or priority.

FY 2021-22
City Council
Priority Focus
Areas
• Implement Transit Corridor Vision to
Revitalize Downtown and Commercial
Corridor
• Assure Rehabilitation & Replacement of
Critical Community Facilities and
Infrastructure
• Grow City Revenues to Assure On-Going
Fiscal Stability and Economic Vitality
• Continue to Strengthen Community
Connections, Engagement and
Communication
• Protect and Improve Community
Aesthetics and Safety
• Continue Proactive Planning for the
Future of San Bruno
• Strong Governance, Organizational
Health and Employee Success
Not listed in any order of
preference or priority
What is a Strategic Initiative?
― A specific effort that must align to one or more of the City Council’s Priority Focus Areas.
― Requires a work effort that is above normal
operations and capital maintenance.
― Often requires direct leadership and guidance from
the City Manager and department directors.
― Some initiatives can be accomplished within an
annual cycle, while others are multi-year efforts.

City Manager Initiatives
10 Summary of City Manager Organizational
Initiatives
11 Initiative Alignment to Council Priority Focus Area Status 1 City Website Enhancement(s) • Continue to Strengthen Community Connections, Engagement and Communication
Active
2 Safe & Equitable Policing Review • Protect and Improve Community Aesthetics and Safety Active 3 Identify a preferred Community/Customer Alert System • Continue to Strengthen Community Connections, Engagement and Communication
On Hold
4 CityNet: Examine Potential Regional Business Expansion Opportunities
• Grow City Revenues to Assure On-Going Fiscal Stability and Economic Vitality
Active
5 Examine Enterprise Fund Establishment for CED’s
Current Development and Building Inspection Divisions
• Grow City Revenues to Assure On-Going Fiscal Stability and Economic Vitality
Not Started
6 Economic Development Program Development and
Onboarding of the Future Economic Development
Manager
• Continue Proactive Planning for the Future of San
Bruno
Active
7 Transition to card-based door entry system for City
facilities
• Assure Rehabilitation & Replacement of Critical
Community Facilities and Infrastructure
Active
8 Initiate Technology and Process Enhancements to
Transition to Hybrid City Council Meetings (Live &
Remote Public Participation)
• Continue to Strengthen Community Connections,
Engagement and Communication
Active
Summary of City Manager Organizational
Initiatives
12 Initiative Alignment to Council Priority Focus Area Status 9 Formulate Annual Disaster Council Meeting Goals and
Objectives
• Protect and Improve Community Aesthetics and Safety Active 10 Enhance County/City Park Planning & Partnerships • Continue Proactive Planning for the Future of San Bruno
Not Started
11 Examine Water/Sewer Enterprises’ Capital Project
Financing Strategy (cash vs. financed vs. hybrid)
• Grow City Revenues to Assure On-Going Fiscal Stability and Economic Vitality
Not Started
12 Establish a City Intranet • Strong Governance, Organizational Health and Employee Success
Not Started
• Assure Rehabilitation & Replacement of Critical
Community Facilities and Infrastructure
• Continue Proactive Planning for the Future of San
Bruno
14 Enhanced Public Engagement from the City Manager’s
Office
• Continue to Strengthen Community Connections,
Engagement and Communication
Active
• Protect and Improve Community Aesthetics and Safety • Strong Governance, Organizational Health and
Employee Success
16 Conduct a Citywide Facility Assessment • Assure Rehabilitation & Replacement of Critical Community Facilities and Infrastructure
Not Started
17 Initiate an Organization-wide Fleet Management &
Utilization Study
• Assure Rehabilitation & Replacement of Critical
Community Facilities and Infrastructure
Not Started
15 Continue COVID-19 Response Active
13 Explore Potential Co-Location Options for City/SBPSD Corporation Yard Facilities
Not Started
Citywide Functional
Organization Charts
13 14

COMMUNITY SERVICES

DEPARTMENTUPDATE
LIBRARY| PARKS| RECREATION| SENIORS

SAN BRUNO CITY COUNCIL SPECIAL MEETING
FEBRUARY 16 & 17, 2022

AGENDA
2  Department Overview
 Department Initiatives
• Organizational Development
• Library
• Parks
• Recreation + Seniors
 City Council Initiatives
• Downtown Streetscape Plan
• Florida Avenue Park
• Culture + Arts Committee Review
• Recreation + Aquatic Center
Community Services Department
Department Overview
Community Services Department | OVERVIEW

Community Services Director
Field Supervisor (1)
Lead Maintenance Worker (2)
Maintenance Worker I/II (7)
Trees Maintenance Technician I/II (2)
Seasonal Part-Time Staff
Parks Services Manager (1)
Functions:
• Provide learning and literacy materials
• Provide instruction, support, access to the internet, computers, wi -fi hotspots
• Provide educational and personal enrichment services
• Provide access to online services, eB ooks,
eMagazines, research databases, streaming video,
tutor.com, and museum passes
Community Services Superintendent
Recreation & Senior Services (1)
Recreation Services Supervisor (1)
Food Services Coordinator (1)
Recreation Services Coordinator (3)
Part-Time Staff
Functions (Recreation):
• Deliver recreational programs, service,
community events, and activities
• Aquatic activities
• Coordinate City ’s International Friendship
Exchange Program with Narita, Japan
• Plan, community engagement, delivery of new
parks, and Recreation & Aquatic Center
Functions (Senior Services):
• Deliver broad array of programs at Senior Center
• Provide lunch services and door -to-door
transportation to adults 50+
• Provide special events, and activities
Executive Assistant (1)
Community Services Superintendent
Library Services (1)
Library Services Manager (1)
Librarian I/II (3)
Library Services Coordinator (2)
Part-Time Staff Temporary
Functions:
• Provide maintenance at all City parks and
recreational areas
• Maintain street medians
• Maintain City trees
• Collaborate with Fire Dept for fire mitigation
Community Services
Deputy Director (1)
7 Full Time
5 FTE’s
Part Time
13 Full Time
1 .5 FTE’s
Part Time
6 Full Time
18 FTE’s
Part Time
Community Services Department | OVERVIEW
RECREATION + SENIORS

LIBRARY

PARKS MAINTENANCE

LIBRARY

DIVISION ADMINISTRATION
• Grants Management
• Contracts Management
• Online Library Services
• Accounts Payable
• Staff Management and Scheduling
• Volunteer Coordination
• Product Evaluation and Purchasing
• Trainings + Workshops

PENINSULA LIBRARY SYSTEM JPA
• PLS Administrative Council
• Information Services Committee
• Circulation Managers Committee
• Youth Services Committee
• Cataloging Working Group
• Marketing Working Group

COLLECTIONS
• Selection of New Materials Including
Physical + Electronic Materials
• Processing + Cataloging of New Materials
• Inventory Tracking: Receiving + Reshelving
• Database Management
• Evaluation of Materials for Relevance+
Condition

DIRECT PUBLIC SERVICE
• Adult + Children’s Reference Services
• Materials Lending
• Patron Account Services
• Resolving Patron Account Issues

HOMEWORK CENTER
• Thursday STEAM Programming
• 3-D Printing Lab

PROGRAMS
• Early Literacy Programs: Storytime, Baby
Sign Language, Storywalks
• Grant-Funded Activities
• Paws for Tales
• Summer/Winter Reading Programs
• School Assemblies + Classroom Visits
• Special Programs
• All-School Library Card Campaigns

FRIENDS OF THE LIBRARY
CULTURE + ARTS COMMISION
• Community Arts Gallery
• Movie Nights
• Día de los Muertos
• Winter Window Wonderland
• Chinese New Year
Community Services Department | OVERVIEW

PARKS
Community Services Department | OVERVIEW

DIVISION ADMINISTRATION
• Contracts Management
• Accounts Payable
• Staff Management and Scheduling
• Product Evaluation and Purchasing
• Safety Training and Certification
Assignments
• Deferred Maintenance Plan

TREE PROGRAM
• Tree Removal and Replanting
• Grid Pruning Contract Administration
• Tree Permit Administration

AMENITY MAINTENANCE & REPAIR
• BBQ’S
• Picnic Tables
• Benches
• Memorial Plaques
• Drinking Fountains
• Construction Coordination w/ PW

IRRIGATION
• Maintenance
• Repairs

MEDIANS
• Maintenance
• Weeds

PROGRAM SUPPORT
• City Events
• Community Projects

PARKS MAINTENANCE
• Aerate and Fertilize Turf
• Cultivate/Fertilize Shrubs, Ground Cover,
Flowers
• Field Maintenance
• Field + Landscape Rehabilitation
• Field Prep
• Landscape/Hardscape Maintenance +
Inspection
• Leaf and Dead Flower Removal
• Litter/Refuse Collection
• Mowing, Edging, and Blowing
• Parking Areas and Walkways
• Playground Inspection
• Restroom Maintenance
• Sports Court Inspection, Maintenance,
Repair
• Weed and Pest Control
• Fire Alarm System Maintenance

RECREATION + SENIORS
Division Administration
• Grants Management
• Contracts Management
• Accounts Payable
• SBPSD JUA
• Staff Management + Scheduling
• CivicRec Administration
• Marketing + Communications
• Scholarship Program Administration
Special Programs + Events
• Rec in a Box
• Easter Egg Hunt
• Pancake Breakfast
• You’ve Been Egged
• Concerts in the Park
• Father | Daughter Dance
• Mother | Son Dance
• Intergenerational Bocce
• Community Day
• Flea Market | Community Yard Sale
• Jinxed Joyride
• Jingle Around the Block | Tree Lighting
• Holiday Boutique
• Santa Visits | Letters
• Holiday Light Map
• Polar Bear Plunge
Sports Programs (City-Run)
• Adult Sports
• Youth Sports (Middle | Elementary School)
• Senior Sports
Contract Classes + Camps
• Adult Special Interest Classes
• Youth Special Interest Classes
• Contract Camps
Aquatics
• Lifeguard Training + Certification
• Swim Lessons
• Swim Camps
• Lap Swim
• Water Aerobics
• Recreational Swim
• Special Events
• Pool Rentals
Social Connection
• Special Needs Teen + Adult Programs
Senior Programs
• Congregate Dining
• Trips and Tours
• Drop-in Classes
• Wellness Programs
• Educational Seminars
• Newsletter
• Special Events
• Information & Referral
• Transportation
• Nutrition Site Council Coordination
Facility | Field | Picnic Rentals
• Senior Center
• Belle Air Neighborhood Center
• Portola Neighborhood Center
• Picnic Rentals
• Field Allocation | Field Rentals
Parks + Recreation Commission
Senior Citizen Advisory Committee
Community Services Department | OVERVIEW

Community Services Department
Department Initiatives
 Organizational Development
 Library
 Parks
 Recreation & Seniors
Department Initiatives | ORG DEVELOPMENT
Employee Focused
• Work Plan
o All projects and assignments tied to City
Council Goals + Initiatives
o Everyone is moving forward together
• Employee Development
o Learning through project assignments
o Collaborative programming
• Department Communications
o Department + Division Meetings
Process Focused
• Process + Workflow Efficiencies
• Quality Assurance
COUNCIL GOAL > Organizational Health + Employee Success “You don’t build a business. You build people, and people build the business.” - Zig Ziglar

Department Initiatives | LIBRARY
Supplemental Programming
• Grants
o $2,000 Lunch at the Library - LSTA grant for Library support to Big Lift Inspiring Summers and Belle Air Preschool
o $1,000 – Friends of the Library for purchase of eBooks o $4,355 – Indoor Air Quality Monitor Kits - Pacific Library Partnership o $1,000 – ABC Mouse Electronic Curriculum - San Bruno Rotary o $10,290 – Home Connectivity Grant- State Library funds to purchase hotspots and Chromebooks for public use
o $1,500 – Collection Equity - National Library of Medicine award to purchase books that amplify diversity in books on health/medicine o $10,000 – Explore Outside - LSTA grant to highlight literature and nature
• City Art Fund
o $2,600 – Día de los Muertos
o $2,600 – Chinese New Year
Collaborative Programming
Capacity Study
• Evaluate ability to develop existing staff to support Cultural Programs

Department Initiatives | PARKS
Operational Assessment
• Service Delivery Analysis
• Deferred Maintenance Plan
• Irrigation Maintenance Plan
• Tree Program Plan
• Park Amenity & Planting Standards
ADA Improvements
• Pacific Heights Pathways Improvement
College Drive Median
• Landscape design donated by a local firm
• Working with Skyline College to partner in
funding the project

Department Initiatives | RECREATION+ SENIORS
Recreation Programs
• Reimaging Camps
o Diverse Offerings
o Affordability
• Collaborative Programming with Library
Senior Programs
• Food Service – Sustainable Operations
Administrative
• Facility Rental Process
• Field Allocation Process
• Sports User Agreements

 Downtown Streetscape Plan
 Florida Avenue Park
 Culture & Arts Committee Review
 Recreation and Aquatic Center
Community Services Department
City Council Initiatives
Council Initiatives | DOWNTOWN STREETSCAPE
Posy Park
• Partial funding identified – $200K
Measure K
• Concept approved by Council was
estimated at $500K
• Revisit funding at FY 2022-23 Budget
Process
Downtown Greening and
Landscaping
• This project is currently unfunded
• Regarding request to restore trees on
Jenevein – Incremental approach
requires on-call Landscape Architect
Services due to complex infrastructure
Council Initiatives | DOWNTOWN STREETSCAPE
Centennial Plaza
• Landscape Architect is currently under contract
• Site concerns addressed may impact final budget
• Design proposals are being developed

Council Initiatives | FLORIDA AVENUE PARK
Florida Avenue Park
• Unsuccessful Prop 68 Grant
• This project is currently unfunded
• Construction documents are ready
to go out to bid
• Project was estimated at $2M and is
likely to increase
Culture + Arts Commission
• Opportunities to Enhance Programs with City Art Fund (Ongoing) • Public Art Program Master Plan Process (FY 2022-23 Q2/Q3) • Work Plan – Annual Program Vision (FY 2022-23 Q3)
Council Initiatives | CULTURE+ ARTS COMMISSION

Council Initiatives | RECREATION+ AQUATIC CENTER

Council Initiatives | RECREATION+ AQUATIC CENTER
Administrative
• Construction – User Liaison
• Capital Campaign
• MOA Compliance – Interpretive
Panels
• Public Art Plan
• Relocation of Rotary Pavilion
Implementation Plan
• Aquatics Program Plan
• Gymnasium Programming Plan
• Membership Model
• Health and Fitness Partners
• Hospitality Partners
• Fee Benchmarking
• Compatibility of Use Models
• Staffing Model
• Classification Development
• Quality Assurance Program
• Process + Operational Docs
• Staff Work Plans
Questions ???

SAN BRUNO FIRE DEPARTMENT
FIRE • RESCUE • EMS
CITY COUNCIL RETREAT2022
Service • Leadership • Teamwork • Safety and Preparedness • Professionalism • Integrity

SAN BRUNO FIRE DEPARTMENT
FIRE • RESCUE • EMS
AGENDA
Service • Leadership • Teamwork • Safety and Preparedness • Professionalism • Integrity  Review Funded Positions / Organizational Structure
 Council Strategic Priorities
 Department Efforts
 Technology Upgrades
 Personnel
 Fleet
 Facilities
 Community Preparedness
 Opportunities & Challenges

SAN BRUNO FIRE DEPARTMENT
FIRE • RESCUE • EMS

FUNDED POSITIONS
Service • Leadership • Teamwork • Safety and Preparedness • Professionalism • Integrity

SAN BRUNO FIRE DEPARTMENT
FIRE • RESCUE • EMS

ORGANIZATIONAL STRUCTURE
Service • Leadership • Teamwork • Safety and Preparedness • Professionalism • Integrity

SAN BRUNO FIRE DEPARTMENT
FIRE • RESCUE • EMS

CITY COUNCIL

STRATEGICPRIORITIES

15.1 - Crestmoor Wildfire
Mitigation Project

15.2 - Citywide Wildfire
Mitigation
Service • Leadership • Teamwork • Safety and Preparedness • Professionalism • Integrity

SAN BRUNO FIRE DEPARTMENT
FIRE • RESCUE • EMS
Service • Leadership • Teamwork • Safety and Preparedness • Professionalism • Integrity

CRESTMOORCANYONWILDFIREMITIGATION
 Wildfire Mitigation Plan
 Additional Mitigation Efforts
 Fire Road Clearance
 Defensible Space

SAN BRUNO FIRE DEPARTMENT
FIRE • RESCUE • EMS
Service • Leadership • Teamwork • Safety and Preparedness • Professionalism • Integrity

CITYWIDEWILDFIREMITIGATION
 Crystal Springs Road Evacuation Route Clearance
 Community Chipping Program

SAN BRUNO FIRE DEPARTMENT
FIRE • RESCUE • EMS

DEPARTMENTEFFORTS
• Promotional Process for Fire Captain & Battalion Chief • Facilities Upgrades to Station 52
• Standards of Cover Study
• Develop Summer Fire Camp for Youth
• in coordination with community services
• Fire Department PIO Team Development
• Weed Abatement Program
• EOC Upgrades
• in coordination with all departments across the City
• SBFD Lead the Local Hazard Mitigation Plan Development for the City of San Bruno • Grants – AFG, FP&S, SBCF
Service • Leadership • Teamwork • Safety and Preparedness • Professionalism • Integrity

SAN BRUNO FIRE DEPARTMENT
FIRE • RESCUE • EMS

DEPARTMENTEFFORTS
• Promotional Process for Fire Captain & Battalion
Chief
Service • Leadership • Teamwork • Safety and Preparedness • Professionalism • Integrity

SAN BRUNO FIRE DEPARTMENT
FIRE • RESCUE • EMS

DEPARTMENTEFFORTS
Service • Leadership • Teamwork • Safety and Preparedness • Professionalism • Integrity Fire Camp
• 8-12 Years Old
Explorer Post
• 15-21 Years Old
Cadet Program
• 18 + Years Old
Fire Service
Career
• 18+ Years Old

FIRE CAMP

SAN BRUNO FIRE DEPARTMENT
FIRE • RESCUE • EMS

DEPARTMENTWORK PROGRAMS
• Career Development Guide
• Needs Assessment for Training
• Policy Development (Lexipol)
• Disaster Service Worker Volunteer Program
• Vehicle & Equipment Reserve Update
• Annual Report
Service • Leadership • Teamwork • Safety and Preparedness • Professionalism • Integrity

SAN BRUNO FIRE DEPARTMENT
FIRE • RESCUE • EMS

ONGOINGPROGRAMS
• COVID-19 EOC
• COVID-19 TESTING COMMUNITY, CITY, DEPARTMENT
• MASS VACCINATIONS
• INCREASE FIRE INSPECTIONS
• Mandated, Business
Service • Leadership • Teamwork • Safety and Preparedness • Professionalism • Integrity

SAN BRUNO FIRE DEPARTMENT
FIRE • RESCUE • EMS

TIP OF THE ICEBERG
Service • Leadership • Teamwork • Safety and Preparedness • Professionalism • Integrity

SAN BRUNO FIRE DEPARTMENT
FIRE • RESCUE • EMS
Service • Leadership • Teamwork • Safety and Preparedness • Professionalism • Integrity

TECHNOLOGY
 Crewsense Staffing Software

PICTURE OF

STAFFING
BINDER

SAN BRUNO FIRE DEPARTMENT
FIRE • RESCUE • EMS
Service • Leadership • Teamwork • Safety and Preparedness • Professionalism • Integrity

TECHNOLOGY
 Portable Radios – Grant 140K Assistance to Firefighter Grant (AFG)

SAN BRUNO FIRE DEPARTMENT
FIRE • RESCUE • EMS
Service • Leadership • Teamwork • Safety and Preparedness • Professionalism • Integrity

TECHNOLOGY
 IPAD’s – Grant - 15K Fire Prevention & Safety

SAN BRUNO FIRE DEPARTMENT
FIRE • RESCUE • EMS
Service • Leadership • Teamwork • Safety and Preparedness • Professionalism • Integrity

TECHNOLOGY
SCBA COMPRESSOR – Grant - 60K Assistance to Firefighter Grant (AFG)

SAN BRUNO FIRE DEPARTMENT
FIRE • RESCUE • EMS
Service • Leadership • Teamwork • Safety and Preparedness • Professionalism • Integrity

TECHNOLOGY
 Knox Key Secure VI

SAN BRUNO FIRE DEPARTMENT
FIRE • RESCUE • EMS
Service • Leadership • Teamwork • Safety and Preparedness • Professionalism • Integrity

TECHNOLOGY
 Knox Med Vault

SAN BRUNO FIRE DEPARTMENT
FIRE • RESCUE • EMS

IMAGETREND RMS
Service • Leadership • Teamwork • Safety and Preparedness • Professionalism • Integrity

SAN BRUNO FIRE DEPARTMENT
FIRE • RESCUE • EMS

IMAGETREND INSPECTIONS
Service • Leadership • Teamwork • Safety and Preparedness • Professionalism • Integrity

SAN BRUNO FIRE DEPARTMENT
FIRE • RESCUE • EMS

FIRE INSPECTIONS
Service • Leadership • Teamwork • Safety and Preparedness • Professionalism • Integrity •2021 - 1659 Inspections
•2020 - 932 Inspections
•2019 - 603 Inspections
•2018 - 592 Inspections
•2017 - 576 Inspections

SAN BRUNO FIRE DEPARTMENT
FIRE • RESCUE • EMS

IMAGETREND CONTINUUM
Service • Leadership • Teamwork • Safety and Preparedness • Professionalism • Integrity

SAN BRUNO FIRE DEPARTMENT
FIRE • RESCUE • EMS
Service • Leadership • Teamwork • Safety and Preparedness • Professionalism • Integrity

TECHNOLOGY
Alert Wildfire – No cost

SAN BRUNO FIRE DEPARTMENT
FIRE • RESCUE • EMS
Service • Leadership • Teamwork • Safety and Preparedness • Professionalism • Integrity

PRE-FIRE PLAN PROGRAM

TECHNOLOGY

SAN BRUNO FIRE DEPARTMENT
FIRE • RESCUE • EMS
Service • Leadership • Teamwork • Safety and Preparedness • Professionalism • Integrity

TECHNOLOGY
Zonehaven Evacuation Management Platform

SAN BRUNO FIRE DEPARTMENT
FIRE • RESCUE • EMS

PERSONNEL
Service • Leadership • Teamwork • Safety and Preparedness • Professionalism • Integrity  Career Development
 Succession Planning
 Recruitment
 Retention

SAN BRUNO FIRE DEPARTMENT
FIRE • RESCUE • EMS
Service • Leadership • Teamwork • Safety and Preparedness • Professionalism • Integrity FLEET

RE-INSTITUTED SHIFT MECHANIC PROGRAM

SAN BRUNO FIRE DEPARTMENT
FIRE • RESCUE • EMS
Service • Leadership • Teamwork • Safety and Preparedness • Professionalism • Integrity FLEET

TWO NEW TYPE I ENGINES SOON TO BE DELIVERED

SAN BRUNO FIRE DEPARTMENT
FIRE • RESCUE • EMS
Service • Leadership • Teamwork • Safety and Preparedness • Professionalism • Integrity FLEET

NEW TYPE VI CAL OES ENGINES

SAN BRUNO FIRE DEPARTMENT
FIRE • RESCUE • EMS

CURRENTLOCATION
& FACILITY
 Does not meet current
standards of an essential
facility
 Lacks the needed space for
operational need
 Does not support
Community space
 Is at the end of its usable
lifecycle
Service • Leadership • Teamwork • Safety and Preparedness • Professionalism • Integrity

SAN BRUNO FIRE DEPARTMENT
FIRE • RESCUE • EMS

CURRENTSTATUS
• Remodel is about to begin to bridge the gap until
site and design has been determined
Service • Leadership • Teamwork • Safety and Preparedness • Professionalism • Integrity

SAN BRUNO FIRE DEPARTMENT
FIRE • RESCUE • EMS

EMERGENCY PREPAREDNESS
 Continued support of the emergency
preparedness committee
Monthly meeting
Community Events
Service • Leadership • Teamwork • Safety and Preparedness • Professionalism • Integrity

SAN BRUNO FIRE DEPARTMENT
FIRE • RESCUE • EMS

DISASTERCOUNCIL
 Establishing a date for disaster council meeting
Set agenda for issues affecting the City of San Bruno
Service • Leadership • Teamwork • Safety and Preparedness • Professionalism • Integrity

SAN BRUNO FIRE DEPARTMENT
FIRE • RESCUE • EMS

OPPORTUNITIES& CHALLENGES
• ERV – Remote incident, - Cardiac Arrest at Sweeney
Ridge
• Career Development / Succession Planning
• Training Division Participation
• Facilities
Service • Leadership • Teamwork • Safety and Preparedness • Professionalism • Integrity

SAN BRUNO FIRE DEPARTMENT
FIRE • RESCUE • EMS
Service • Leadership • Teamwork • Safety and Preparedness • Professionalism • Integrity

SAN BRUNO FIRE DEPARTMENT
FIRE • RESCUE • EMS
QUESTIONS?
Service • Leadership • Teamwork • Safety and Preparedness • Professionalism • Integrity

FINANCE DEPARTMENT
UPDATE
FY 2021
-
2022
Presented to City Council by:

Qianyu Sun
Finance Director
February 16, 2022
1 Objective
 Present the Finance Department organizational
structure to the Council
 Provide the City Council with an update on the
status and progress of Finance Department
initiatives
 Director Initiatives for FY 2022-23
2 What does the Finance Department do?
Mission:
 Safeguard the City’s
assets and properties
 Maintain the City’s
fiscal integrity and
financial stability
 Provide strategic and
financial support to
the City
Tasks:
 Revenue Collections
 Accounting
 Budgeting
 Payroll
 Investment and debt
management
 Financial Reporting
and Analysis
3 Finance Department Organizational Chart
4 Consultant Recommendations
implemented
 Review expectations for complex financial analysis and timely and accurate financial reporting with division heads to ensure they understand their roles and responsibilities
 Upgrade one of the accounting and customer service
representative IIs to either an accounting and customer service representative III or a management analyst and allocate the position to the Budget and Financial Planning Division
 Obtain proposals from appropriate firms through a request for proposal (RFP) process to provide business licensing services and contract this function to the firm that best meets the City’s requirements
 Require Finance staff who work the front counter to report to work on a regular basis for the remainder of the pandemic  Issue an RFP for a banking service provider that includes an overnight sweep account for additional earnings capability 5 Consultant Recommendations
Finance priorities
 Restructure the department into three divisions
 Accounting
 Revenue and Customer Services
 Budget and Financial Planning
 Develop and implement a plan to replace the existing
enterprise resource planning system in the next three to five years
6 Consultant Recommendations
to be implemented
 Include a projected multi-year forecast in the budget document with alternative scenarios that consider the
impacts of an economic downturn, among other key
variables
 Use the midyear financial report to the City Council to provide an update on the multi-year forecast if significant conditions change during the year
 Prepare and maintain a cash flow model to inform the
City’s investment strategy
 Contract with Recology for billing and customer service 7 Consultant Recommendations
to be implemented – continued
 Provide Finance staff with access to the CityNet revenue and billing database.
 Assign the ongoing review of CityNet revenues to the
upgraded ACSR III/management analyst position in the
newly created Budget and Financial Planning Division.
 Invest in additional phone automation to enhance
customer service for utility questions. (Outsourcing)
 Shift portfolio management to an outside investment
advisor selected through an RFP process
 Develop purchasing policies and procedures to ensure
high risk activities have contracts, and to better comply with FEMA requirements
8 Consultant Recommendations
no longer applicable/considered
 Close the Finance Department counter for the remainder of the pandemic
 Add a financial services supervisor (FSS) position reporting to the Finance director to oversee billing, revenue
collection and customer service areas
9 FY 2021-22
City Council
Priority Focus
Areas
• Implement Transit Corridor Vision to
Revitalize Downtown and Commercial
Corridor
• Assure Rehabilitation & Replacement of
Critical Community Facilities and
Infrastructure
• Grow City Revenues to Assure On-Going
Fiscal Stability and Economic Vitality
• Continue to Strengthen Community
Connections, Engagement and
Communication
• Protect and Improve Community
Aesthetics and Safety
• Continue Proactive Planning for the
Future of San Bruno
• Strong Governance, Organizational
Health and Employee Success
Not listed in any order of
preference or priority
10 Finance Involvement in Council Initiatives
 Short – term Rental
 Charter City
 Stormwater
11 Department Initiatives Update
12 Initiative Status
Audit services for fiscal years ending
June 2022-2024
RFP issued on February 11, 2022
Banking Services Final stage of proposal evaluation
Budget Policy Identified source documents
internally and externally. Draft to
start concurrently with the budget
development.

ERP Conversion RFP (consultant) Not started yet.

Integrated Waste Management Contracted with R3. Negotiation with Recology is in progress.

Utility Billing Procedure First draft is done.

Director Initiatives for FY 2022-2023
 Restructure the department to increase analytical
capacity
 Implement the new banking service contract
 Develop RFPs for ERP consulting services and ERP
implementation
 Continue improving/enhancing operation
procedures and policies
13 SBPD
Departmental Update
Council/SLT Retreat 2022
Ryan Johansen – Chief of Police
1 Objectives
Provide Council with…
• High-level info on day-to-day Command Staff operations • Progress update on status of Council Initiatives related to PD • High-level info on current Police Department Initiatives • Field and respond to Council’s questions
2 Day-To-Day Command Staff Operations
• Why is this important?
• 5 Command Staff Members
• Day-to-day operations alone require more than a full-time effort • These operations are critical
• Principle-based leadership
• Departmental culture
• Legal compliance with constantly evolving legislation • Risk mitigation for the City
• Quality of service to the community
3 Day-To-Day Command Staff Operations
• Incident Command
• Report reviews
• Use of force reviews
• Pursuit reviews
• Collision reviews
• Citizen complaints
• Scheduling
• Training
• Administrative Investigations
• Equipment maintenance
• BWC reviews
• Intelligence-driven resource
deployment
• Incident debriefings
• Policy updates
• Reporting requirements
• Special Operations
• Regional coordination
Command Staff Members consistently work 80 plus hours/week 4 Council Strategic Initiatives – Police Department
• Two (2) Initiatives assigned to the Police Department • Downtown parking meters
• Citywide parking programs and enforcement
• Combined into one project due to overlap
Updated proposal from
vendor
(December 2021)
Public outreach begins
(January/February 2022)
First draft of parking
zone maps and fee
recommendations
(April 2022)
Begin implementation
(June/July 2022)
Report / Study Session coming to Council March 1, 2022
5 Council Strategic Initiatives – Police Department
• Two (2) other Initiatives involving the Police Department, but led by Public Works
• Wayfinding Signage
• Establishing loading zones downtown
Both underway and related to parking projects
6 Department Initiatives - Overview
• Currently 46 Department Initiatives for FY 2021-22
• Expands regularly with new legislation and other
requirements
• 17 completed
• 25 started and progressing on schedule
• 4 delayed or cancelled
17 25
4 46 Department Initiatives
Done Underway Cancelled
7 Enhance Parking
Enforcement Capabilities
(In Progress)
• Combined with 2 previously cited Council Strategic Initiatives • Downtown Parking Meters
• Citywide Parking Programs
• Comprehensive solution coming to Council March 1, 2022 • Parking meters
• Types, locations, rate zones, policies, etc.
• Permit parking facilitation
• ALPR-based parking enforcement
• Timed parking, permit parking, registration, etc.
• Expanded street sweeping enforcement options
8 Build Workplace Threat
Assessment Process
(Completed)
• PD often looked to for staff protection
• Need for repeatable process
• Assess threat level based on best practices
• Identify available protective measures
• Document steps taken
• Collaborated with threat assessment
experts in both public and private sectors
• Established a Threat Assessment Matrix
• Already utilized
9 City-Wide
Active Assailant Training
(In Progress)
• Identified need to educate and train all City
staff how to respond during an active assailant
incident
• Leveraged experience in responding and
debriefing multiple active assailant incidents
• Developed 1-hour interactive civilian-level
course
• Developed “target hardening” facility
assessment process
• Started coordinating with City departments
10 • One-on-One meetings to assess individual goals of
each staff member
• Begins with supervisor and continues up the
chain of command
• Special assignments, promotion, interests, etc.
• Establishment of long-term path/plan
• Strengths and training/development needs
identified
• Establishment of shorter-term “shift” plan
• Includes various personal development processes
• Education, training, reading, mentoring, etc.

Staff Career Development Process
(Complete/Ongoing)
11 Department Re-branding
(In-Progress)
• Research studies (community perception, recruitment of underrepresented groups, etc.)
• Staff surveys, input and voting
• Tracking and analysis of effectiveness
• Spanish
12 Digitize Personnel Files
(In Progress)
• Eliminates more than 40 hanging file
drawers
• Standardizes all forms and file contents
• Ensures compliance w/ records retention
• Reduces printing and materials costs
• Allows easy sharing
• New legislative requirements,
background investigations, etc.
• Facilitates early warning systems
13 Evaluate Alternative Schedules
(In-Progress)
• Challenge of consistently meeting minimum
staffing levels with allotted positions
• Patrol and Dispatch
• All training must be on overtime and/or requires
overtime backfill
• 12-hour shift structure is challenging on health
and family life
• Working closely with POA to assess a variety of
options
14 Employee Wellness
(In Progress)
• Solidified into our culture and identity
• Personal/Professional Development
• MBSR
• Meditation classes
• Fitness Incentive Program
• Free counseling and peer support
• Financial advisory services
• Department social events
• Diet and nutrition programs and services
• Book club
• Idea sharing portal
15 Employee Wellness (In Progress)
Our New Fitness Center
16 Employee Wellness (In Progress)
Our New Fitness Center
17 Employee Wellness (In Progress)
Our New Fitness Center
18 Expand Flock Camera
Network
(In Progress)
• Countless success stories
• Grow to 51 Flock ALPR cameras
• “City Gate” objective
• Intelligence-driven enforcement
• Combats allegation of bias
• Allows safer interventions
• Increases prosecution rates
• Catalytic converters, glass breaks, shots
19 Fill Vacancies
(In Progress)
• 8 Police Officers
• 1 in-service on own
• 1 in FTO
• 5 almost done with backgrounds
• 2 Dispatchers
• 2 in backgrounds
• 1 Full-Time CSO
• In backgrounds
• 2 Part-Time CSOs
• 2 in backgrounds
• 1 Code Enforcement Officer
• Started last week
• 1 Police Clerk
• Application period
20 Implement Patrol
Spanish Course
(Completed)
• Essential Spanish training for ALL officers
• High risk stops
• Safety commands
• Basic investigative questions
• Facilitated by in-house staff
• CA POST certified
• Added to in-house for new hires
21 Enhance Follow-Up
Communications
(Completed/Ongoing)
• We do a lot with a case, but people don’t know
• #1 complaint from community members
• Labor intensive to do so
• Automated SMS message platform
• Deliver critical documents/information
• Case updates/status reports
• Satisfaction surveys
• Completely customizable
• Case type, relationship to case, etc.
• Completed initial configuration and deployed
• Expanding uses
22 Public Listening Campaigns
(Completed/Ongoing)
• “Chat With the Chief” Events
• Recurring, small group collaborative meetings
• Each one with a specific community
• Open and honest discussion about difficult
topics
• 12 conducted thus far
• Neighborhood Watch Groups
• Faith-based organizations
• Community groups
• Boards, committees, and commissions
• Dozens more being scheduled
• A component of Safe & Equitable Policing Review
23 Radio Encryption
(In Progress)
• Legally required to move to encrypted communications
• FCC notice of sale of existing police frequencies
• Cannot be accomplished with existing radios or infrastructure • Opportunity to solve long-standing radio issues
• A huge, highly-technical undertaking
• San Bruno PD is leading the way due to expertise
• Report coming to Council March 1, 2022
24 RIPA
Implementation
(Completed)
25 Improve Drug
Awareness
(In Progress)
• Void left by the loss of DARE
• Need for locally relevant education
• RIDOF (Reducing the Impact of Drugs on Families)
• Awarded $15k grant from SBCF
• Working on finalizing pilot curriculum
• Build on effective practices of DARE
• Augment to improve upon DARE
• More information coming to Council March 1, 2022
26 Keeping up with Legislation
(Ongoing)
• Unprecedented onslaught of legislative requirements
• RIPA – Racial Identity Profiling Act
• NIBRS – National Incident Based Reporting System
• SB2 – Decertification, etc.
• AB 481 – Military Equipment Use Policy
• AB 89 – Peace Officer minimum qualifications
• Radio Encryption
• Public Records changes
27 Questions???
28 City of San Bruno
February 15, 2022
City Council Strategic Initiatives Update
(Active/Anticipated to Start/Unlikely to Start this FY) Council's Summary
Priority Category
1 - Extremely Important
2 - Highly Important
3 - Important
Lead Dept Implementation Timing
Category
1 - Active Project
2 - Anticipated to Start Later this FY
3 - Unlikely to Start this FY
Budget
Note: Some initiatives
may require
additional funding
after initial analysis
and project scoping.

Project Update / Comments
For Oct. 26, 2021

1.0 1.1 - Installation of Parking Meters
Downtown
3 Police 1 - Active Project Comprehensive solution coming to Council March 1, 2022 - Parking meters (Types, locations, rate zones, policies, etc.) - Permit parking facilitation
- ALPR-based parking enforcement

1.2 - Way finding Signage 3 Public Works / Police 2 - Anticipated to Start Later this FY
On-hold, pending personnel/consultant resources and alignment to implementation of Initiative 1.1 for consistent parking signage throughout downtown.

2.0 Downtown Parking Strategies for Short
Term Parking
2 Public Works 1 - Active Project

2.1 - Installation of Temporary Loading
Zones
3 Public Works / Police 2 - Anticipated to Start Later
this FY
Staff evaluating additional loading zones in Downtown to be brought to TSPC and Council in Q3/Q4.

3.0 3.1 - Trash Receptacles 1 Public Works 1 - Active Project $130,000 Standard capacity receptacles delivered and installed. Big Bellies delivery expected February 2022, installation in Q4.

3.2 - Newspaper Racks 1 Public Works 2 - Anticipated to Start Later this FY
$30,000 On-hold. Plan to be reactivated in Q4, pending staff resource identification.

4.0 Downtown Streetscape Plan 3 Public Works /
Community Services

4.1 - Downtown Greening/Landscape Plan 3 Community Services 2 - Anticipated to Start Later this FY
Unfunded The request to the Citizen's Revenue Oversight Committee on 9/8/21 was declined.

4.2 - Posy Park Improvements 3 Community Services 2 - Anticipated to Start Later this FY
Unfunded County Measure K grant of $200K ready to be awarded pending local identification of remaining budge, est. at $375K.

4.3 - Centennial Plaza Improvements 3 Community Services 1 - Active Project $150,000 Initial design created. Next steps are to schedule a meeting with the City Council's Downtown Subcommittee and the Parks and Recreation Committee for feedback.

5.0 Community Fiber Upgrade 1 CityNet Services 1 - Active Project Pilot Projects Funded by
CityNet
Operating
Budget /
Citywide Project
Unfunded
RFP for CityNet enterprise and business plan assessment issued. Vendor selection to begin in February 2022. CityNet study session planned for March 28, 2022.

Assure Rehabilitation & Replacement of Critical Community Facilities and Infrastructure Title
Implement Transit Corridor Vision to Revitalize Downtown and Commercial Corridor Downtown Parking Management Plan
Short-term Downtown Improvements
$225,000

Page 1 of 6 ends

City of San Bruno
February 15, 2022
City Council Strategic Initiatives Update
(Active/Anticipated to Start/Unlikely to Start this FY) Council's Summary
Priority Category
1 - Extremely Important
2 - Highly Important
3 - Important
Lead Dept Implementation Timing
Category
1 - Active Project
2 - Anticipated to Start Later this FY
3 - Unlikely to Start this FY
Budget
Note: Some initiatives
may require
additional funding
after initial analysis
and project scoping.

Project Update / Comments
For Oct. 26, 2021
Title

6.0 Traffic Calming Measures, including Speed
Bumps and Repaving
2 Public Works Complete N/A Completed. Revisions to the Traffic Calming Toolkit was completed and presented to TSPC on September 2, 2020. Additional work related to this topic will be addressed through Strategic Initiative 26.5 - TSPC Committee Review.

7.0 Adopt-a-Drain Program 1 Public Works 3 - Unlikely to Start this FY TBD On-hold, pending identification of staff resources.

Page 2 of 6 ends

Project Update / Comments
For Oct. 26, 2021
Title

8.0 City Shared Services, including Grant
Writing
1 City Manager's Office 1 - Active Project $60,000 RFP responses reviewed. Vendor selection underway.

9.0 Comprehensive Fiscal Sustainability Project 1

9.1 - Charter City - focused on Commercial
transfer tax
1 City Attorney / Finance 1 - Active Project Unfunded Staff research underway. City Council Study Session on March 29 for initial ballot feedback and direction.

9.2 - Short-term Rentals 1 Finance 1 - Active Project TBD City Attorney is negotiating Voluntary Collection Agreement with Airbnb and working to obtain compliance with other platforms in partnership with Finance Department.

9.3 - Cannabis Regulations 1 City Attorney 1 - Active Project $40,000 (in addition to
CEQA review)
City Council Study Session held in February 2022. Staff addressing Council feedback and processing

9.3 - Stormwater 1 City Manager's Office /
Finance
1 - Active Project TBD Potential ballot measure research underway as per Council direction.

9.4 - Execute a Cost Allocation Plan (CAP)
and User Fee Study (UF)
2 Finance Complete N/A Completed.

10.0 Review of Water/Sewer Rates 2 Public Works

10.1 - Water Rate Study 2 Public Works 1 - Active Project $60,000 The RFP for the combined Water & Wastewater Rate Study was advertised January 11, 2022. Proposals received February 11, 2022.

Staff currently evaluating proposals.

10.2 - Sewer Rate Study 2 Public Works 1 - Active Project $60,000 The RFP for the combined Water & Wastewater Rate Study was advertised January 11, 2022. Proposals received February 11, 2022.

Staff currently evaluating proposals.

Grow City Revenues to Assure On-Going Fiscal Stability and Economic Vitality

Page 3 of 6 ends

Project Update / Comments
For Oct. 26, 2021
Title

11.0 Channel 1 Updates 3 CityNet Services 1 - Active Project $250,000 Channel to be upgraded with additional High-Definition feed.

Upgrade funded as a CIP with $250,000 from City ARPA funds.

Current Status: Equipment required for upgrade received; Systems integration underway; Testing to commence by early March 2022

12.0 Summer Saturdays or Sundays for Street
Closures
2 City Manager's Office 3 - Unlikely to Start this FY Unfunded On-hold, pending identification of staff resources to manage and oversee downtown events. Will be assigned to future Economic Development Director

13.0 East/West Street Sweeping Alignment 1 Public Works / Police 2 - Anticipated to Start Later this FY
Unfunded Initial staff work to being on this initiative in Q4.

14.0 Citywide Parking Programs 1 Police 1 - Active Project TBD Initial investigations of strategies to enhance parking enforcement underway.

In commercial districts, this strategy may be linked to or combined with implementation of parking meters (Initiative 1.1)

15.0 Wildland Risk Mitigation Fire

15.1 - Crestmoor Wildfire Mitigation Project 1 Fire 1 - Active Project $3.2M Identifying potential CEQA consultants with experience in wildfire mitigation projects. CEQA RFP release delayed to Q3/Q4. 100 foot defensible space cleared around the rim of Crestmoor Canyon.

15.2 - Citywide Wildfire Mitigation Project &
Public Education Programs Covering Fire
Safety and Emergency Preparedness
1 Fire 1 - Active Project $150,000 Crystal Springs Road Clearance project and Community Chipping Program event completed. Hired new Fire Inspector to support staffing for the program.

Developing citywide parcels that will likely require wildfire fuel mitigation (assessing parcels and collecting contact information).

16.0 Clean San Bruno 1 City Manager's Office 1 - Active Project TBD Abandon Waste Pilot Program with Recology has been extended until June 2022. Permanent continuance is TBD, based on franchise extension or amendment decisions. Negotiations with Recology are underway.

17.0 Reduced Speed Limits near School Sites to
15mph / Safe Routes to Schools
1 Public Works 1 - Active Project TBD (potentially
$250K)
Scheduled for Council discussion and feedback at March 22, 2022 regular meeting.
.

Protect and Improve Community Aesthetics and Safety

Page 4 of 6 ends

Project Update / Comments
For Oct. 26, 2021
Title

18.0 Adopt an Affordable Housing Fund
Implementation Plan
1 Com and Econ Dev 2 - Anticipated to Start Later
this FY
$70,000 Planned to initiate RFP for consultant support and award in Q4.

19.0 Affordable Housing, including Development
Partnership
1 Com and Econ Dev 1 - Active Project Amount TBD -
City Affordable
Housing Fund
Conversations with various affordable housing developers underway. Potential partnerships are pending site identification.

20.0 Bayhill Specific Plan and YouTube Phase I
Planning Entitlement Approvals
1 Com and Econ Dev 1 - Active Project N/A Entitlement complete. Building permit processing underway.

21.0 Implement Online Permitting Through e-
TRAKit
1 Com and Econ Dev 1 - Active Project TBD, to be
funded by
technology fees
City is working closely with MGO on possible project implementation launch.

Delayed until Q4, due to limited staff resources.

22.0 Economic Development Program 3 Com and Econ Dev / City Manager's Office
2 - Anticipated to Start Later
this FY
New position
funded
City Manager's Office launched recruitment of the Economic Development Manager position in September.

22.1 - Small Business Attraction Program
(w/ Chamber)
Com and Econ Dev / City
Manager's Office
3 - Unlikely to Start this FY N/A To be assigned to the new Economic Development Manager once hired.

23.0 Climate Action Plan 1 Com and Econ Dev 1 - Active Project $10,000 grant from PCE
Citywide sustainability study session planned for March 8

24.0 Communication Plan 1 City Manager's Office 1 - Active Project Finalization delayed. Submission to the City Council planned for February 2022.

25.0 Strong Council Governance 2 City Manager's Office

25.1 - Council Policies Procedures Manual
Development
2 City Manager's Office 1 - Active Project N/A Nearly complete. Next Council Study Session on this topic tentatively scheduled for Feb.

25.2 - Personnel Board Transition 2 City Manager's Office Complete N/A Complete.

25.3 - District Elections 2 City Clerk 1 - Active Project $100,000 Ongoing effort. Next City Council Public Hearing scheduled for February 22.

25.4 - HEART Committee Review 2 City Manager's Office 2 - Anticipated to Start Later this FY
N/A Staff support for the Committee assigned from the City Manager's Office.

Efforts focused on supporting resolution development and working with the Committee to design and launch various events and programs for United Against Hate Week, Nov. 14-20, 2021. Committee review discussed planned for Q3/Q4.

25.5 - TSPC Committee Review 2 Public Works 2 - Anticipated to Start Later this FY
N/A Work on this initiative anticipated to start next fiscal year.

25.6 - Culture & Arts Committee Review 3 Community Services 3 - Unlikely to Start this FY N/A On-hold, pending identification of staffing resources.

Continue Proactive Planning for the Future of San Bruno Strong Governance, Organizational Health and Employee Success

Page 5 of 6 ends

Project Update / Comments
For Oct. 26, 2021
Title

26.0 Citywide Metrics 1 City Manager's Office 3 - Unlikely to Start this FY Unfunded On-hold, pending identification of staffing/consultant and financial resources.

Page 6 of 6 ends

San Bruno City CouncilFebruary 16, 2022

San Bruno City Council
February 16, 2022