Cities Index.
Att 2 - Job Descriptions: Emergency Management Specialist, IT Operations Supervisor, Laboratory Technician I/II.

San Clemente City Council
April 15, 2025

Document
Att 2 - Job Descriptions: Emergency Management Specialist, IT Operations Supervisor, Laboratory Technician I/II.
Meeting
April 15, 2025
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San Clemente City Council
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3
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Text extracted from the city's file for reading and search. Open the original on san-clemente.legistar1.com. That file is the official record.
Page 1 of 3 ends

Salary Group: General Employee
New: 3-4-25

CITY OF SAN CLEMENTE

EMERGENCY MANAGEMENT SPECIALIST
Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.

DEFINITION
Under direction from assigned management staff, assist in the review, maintenance and communication of the City's response plan for major public emergencies; assist in preparing and presenting public safety training programs; assist in facilitating the training of City personnel, as Emergency Workers in the City Emergency Operations Center and as Disaster Service Workers, and to perform a variety of technical tasks relative to assigned area of responsibility.

ESSENTIAL FUNCTION STATEMENTS
Essential and other important functions may include, but are not limited to, the following:

Essential Functions:
• Assist in the coordination to plan, review, and update the City's various emergency management plans, programs, and policy documents, including, but not limited to, the local hazard mitigation plan, emergency response plan, emergency recovery plan, and, in coordination with the City’s Public Information Coordinator, public information program for nuclear accidents, earthquakes, tsunamis and other emergencies and disasters; assist in the preparation of the City's evacuation plan; coordinate emergency management and disaster planning activities.
• Assist in developing and coordinating procedures and response guidelines with City departments and intergovernmental emergency management representatives. • May exercise technical supervision over lower-level staff. • Develop recommendations and assist in the implementation of goals and objectives; establish schedules and methods for providing emergency management programs; provide recommendations to implement policies and procedures.
• Assist in the coordination to organize, schedule, and implement emergency management activities and other related programs.
• Assist management with developing and maintaining an annual Program Budget. • Assist in the coordination to develop comprehensive emergency plans for the City; research and analyze City requirements for emergency management; provide recommendations to, and assist in the creation of, an action plan to respond to emergencies and hazardous situations. • Lead and participate in a variety of safety and emergency management planning committees; train City staff in the proper methods of safety and emergency procedures; provide staff support to appropriate public-safety related City commissions or committees.

Attachment 2

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Salary Group: General Employee
New: 3-4-25
• Maintain records and develop reports concerning new or ongoing programs and program effectiveness; maintain records for emergency management activities; maintain and file reports; prepare statistical reports as required.
• Prepare and present a variety of public safety programs for schools, service clubs, associations and community groups.
• In coordination with Public Information Coordinator, compose press releases associated with emergency management for distribution to appropriate news outlets. • Assist in composing periodic articles related to emergency management. • Test emergency communications systems, alarms, and warning systems; report any malfunctions; ensure equipment is in proper working order.
• Monitor program compliance with laws, rules and regulations related emergency management programs.
• Maintain awareness of new developments in the field of emergency management; provide recommendations to incorporate new developments, as appropriate, into programs. • Perform related work as required.

QUALIFICATIONS
Knowledge of:

Operations, services and activities of an emergency management program.

Principles and practices of program development and implementation.

Basic operations of nuclear power plants, and the effects of nuclear contamination and radiation.

Principles and procedures of disposing hazardous chemicals and wastes.

Recent developments, current literature and information related to emergency management programs.

Modern office equipment including computers.

Pertinent Federal, State, and local laws, codes and safety regulations.

Ability to:

Coordinate and assist in the development of emergency management programs suited to the community.

Recommend and implement goals and objectives for providing emergency management services.

Elicit community and organizational support for emergency management programs.

Explain the nature and effects of environmental emergencies.

Develop and implement emergency planning guidelines and procedures.

Interpret and explain City policies and procedures.

Allocate resources in a cost-effective manner.

Communicate clearly and concisely, both orally and in writing.

Establish and maintain effective working relationships with those contacted in the course of work.

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Salary Group: General Employee
New: 3-4-25
Experience and Education/Training Guidelines
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Experience:

Two years of increasingly responsible administrative support experience including experience with municipal public administration, community relations, emergency managementsystems and operations, or government advisory bodies.

Education/Training:

Equivalent to the completion of the twelfth grade supplemented by specialized emergency management training. At least 100 hours of specialized emergency management training, equivalent to certification courses provided by the Federal Emergency Management Agency (FEMA) or the California Office of Emergency Services’ California Specialized Training Institute (CSTI), or equivalent related college level coursework.

Licenses or Certificates:

Possession of, or ability to obtain, a valid Class C California Driver’s License by the time of appointment.

Possession of, or ability to obtain, a Specialist Certificate in Emergency Management issued by CSTI within one year of appointment.

Special Requirements:

May be required to work during irregular business hours, such as evenings, weekends, and holidays.

Respond to critical or emergency situations as required.

WORKING CONDITIONS
Work Environment:

The work environment for this job is primarily in an office environment and outdoors in the field on an occasional basis. The employee may be exposed to loud equipment noises, fumes, chemicals, and inclement weather conditions and emergency situations including fires.

Physical Requirements:
• Work is performed within indoor and outdoor environments, requiring extensive sitting, standing, and walking
• Moderate lifting, carrying, pushing, and/or pulling of equipment or other items • Stooping, kneeling, crouching, and/or crawling to access files • Manual dexterity to operate a computer keyboard and other office equipment, handle files and documents
• Hearing and speaking to exchange information in person or on the telephone • Visual acuity to see/read documents and computer screen Salary Group: General
New: 3-4-25

CITY OF SAN CLEMENTE

INFORMATION TECHNOLOGY OPERATIONS SUPERVISOR
Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.

DEFINITION
Under general direction to oversee, plan, and supervise the work of assigned professional and technical staff within the operations section of the Information Technology (IT) Division; oversees and performs the most complex work in the development, implementation, maintenance, and enhancement of technology products, equipment and solutions; and performs related duties as assigned.

DISTINGUISHING CHARACTERISTICS
This is the full supervisory level class in the professional Information Technology class series. The Information Technology Operations Supervisor is distinguished from other classes within the series by the level of responsibility assumed and the complexity of the duties assigned. The Information Technology Operations Supervisor is responsible for providing full supervision over assigned staff and performing the most difficult and responsible types of duties assigned to classes within this series including overseeing information technology projects, software applications and operating systems upgrade, and emergency response to critical system failures.

ESSENTIAL FUNCTION STATEMENTS
Essential and other important functions may include, but are not limited to, the following:

Essential Functions
• Assigns, delegates, trains, and evaluates the work performed by assigned professional and technical staff; establishes work performance standards, prepares performance evaluations, and handles disciplinary issues when necessary.
• Participate in the development and implementation of goals and objectives of IT Operations section within the Information Technology division; recommend improvements and solutions; implement protocols and processes to address information technology needs; • Provides advice or input to departmental management pertaining to current and future IT projects for the City.
• Implements IT management’s goals, objectives, and directives pertaining to IT projects. • Serves as a project manager over major IT projects by facilitating team meetings, providing directives, providing expert level training and guidance to staff, and evaluating completed work. • Supervises or performs work pertaining to the installation, configuration, and maintenance of servers, data storage systems, and advanced network infrastructure.

Salary Group: General
New: 3-4-25
• Monitor network security and access; ensure operational effectiveness, security data integrity; and perform the most complex testing, maintenance, upgrades and/or installations; • Oversee, and coordinate information systems activities with other City departments; provides assistance and training in all applications; and ensures compliance with established standards and procedures.
• Coordinate the installation and configuration of new computers, new software, and data communications network components.
• Coordinate he maintenance and repair of all computer hardware systems including printers, servers, backup systems, work stations, mobile devices, switches, routers, network infrastructure and related equipment; and serves as lead worker over the maintenance and repair of selected network and application software for the City's wide area network. • Interacts and collaborates with management/staff of city departments, IT vendors, and representatives from outside agencies pertaining to IT projects. • Assist the Division Manager in determining the budgetary needs of assigned IT operations; • Communicates and interfaces with end users; instruct end users concerning computer systems and software applications; provides technical support for the City's computers and users; and determines users' needs; work with computer users to resolve problems and answer questions on a variety of hardware components and software programs.
• Prepares documentation for new systems and changes to existing systems including system program and user guides; and establishes and oversees computer maintenance schedules and timetables.
• Researches and formulates system documentation.
• Procures and maintains computer hardware, software, and related supplies; serves as an IT subject matter expert during contract negotiations with potential vendors; and serves as a liaison between the City and IT vendors.
• Attends and participates in professional group meetings; and may serve as leader and facilitator over professional group meetings.
• Performs related work as required.

QUALIFICATIONS
Knowledge of:

Principles, practices, concepts, methods and techniques of effective leadership, supervision, and training.

Leadership concepts, practices, methods, and techniques.

Project management concepts, practices, methods, and techniques.

Principles and techniques of applications and functions of computer hardware and peripheral devices.

Principles and techniques of operational characteristics, services and activities of a management information Salary Group: General
New: 3-4-25
systems program.

Operating systems, local area communications networks and wide area communications.

Characteristics and limitations of computer and peripheral equipment maintenance methods and procedures.

Federal, state, and local laws, rules, and regulations pertaining to information technology, as applied to local governmental agency operations.

Concepts and methods pertaining to the development and implementation of agency wide IT policies and procedures
Ability to:

Supervise, lead, assign, delegate, train, review, and evaluate the work performed by assigned staff; and provide effective leadership to assigned staff.

Serve as an effective leader over information technology projects and team members/assigned staff.

Practice effective project management methods and techniques when leading IT related projects.

Complete work assignments in an effective and timely manner in an independent manner, under minimal supervision and guidance.

Complete work assignments effectively, while working in a setting with shifting priorities and frequent interruptions.

Stay current with new or updated trends and technology in the IT field.

Analyze, design, program, install and maintain computer systems in an effective and timely manner.

Provide expert level training and guidance to employees in the application and use of computer hardware and software; and demonstrate helpfulness and patience while training and guiding city employees at all levels and departments.

Identify, evaluate and solve problems in a sound, logical, and timely manner.

Display sound and logical judgement when making key decisions.

Communicate effectively in verbal and written form.

Establish and maintain effective working relationships with those contacted during the course of work.

Experience and Education/Training Guidelines
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Experience:

Five years of experience in information systems for an agency, company, or organization; including one year of lead or supervisory experience.

Education/Training:

Equivalent to a Bachelor’s degree from an accredited college or university with major course work in computer science, management information systems, business administration or a related field.

Licenses/Certificates:

Possession of, or ability to obtain, a valid Class C California Driver’s License by the time of appointment.

Special Requirements:

May be required to participate in after hours, evenings, weekends, and holidays when necessary.

Salary Group: General
New: 3-4-25

WORKING CONDITIONS
Work Environment:

The primary work setting takes place indoors within an office environment.

Physical Requirements:
• Work is performed in an indoor office environment, requiring extensive sitting, and some standing and walking
• Moderate lifting, carrying, pushing, and/or pulling of boxes and files • Stooping, kneeling, crouching, and/or crawling to access files • Manual dexterity to operate a computer keyboard and other office equipment, handle files and documents
• Hearing and speaking to exchange information in person or on the telephone • Visual acuity to see/read documents and computer screen • May be required to lift, push, pull and carry items that are moderately heavy in weight on an occasional basis
• May be required to bend, stoop, walk, kneel, and crawl in constricted spaces on an occasional basis.

Rev. 04/12

CITY OF SAN CLEMENTE

LABORATORY TECHNICIAN I/II
Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.

DEFINITION
Under higher-level managerial or supervisory staff, to perform chemical, physical, and microbiological analyses of drinking water, wastewater, storm water, and sludge in support of a wastewater treatment plant; and to collect wastewater and sludge samples; to prepare records and reports; and assist technical manager in state accreditation of the laboratory.

DISTINGUISHING CHARACTERISTICS
Laboratory Technician I- This is the entry-level classification in the Laboratory Technician series. This class is distinguished from the Laboratory Technician II in that it performs more routine sampling and testing procedures that do not require specialized knowledge of water quality standards and laboratory testing requirements.

Laboratory Technician II- This is the full journey-level class in the Laboratory Technician series. This position possesses a higher level of technical certification and is capable of independently performing a broad range of sampling and analysis; assist the Laboratory Coordinator with internal audits and state assessments; assume responsibility as technical manager in the absence of the Laboratory Coordinator; and train other Utilities staff concerning field monitoring methods.

ESSENTIAL FUNCTION STATEMENTS
Essential responsibilities and duties may include, but are not limited to, the following:

Essential Functions:

Laboratory Technician I
• Perform routine chemical, physical, and microbiological analyses of water, wastewater, storm water, and industrial water to ensure compliance with federal and state environmental regulations. • Collect wastewater and sludge samples at various stages of treatment; collect storm water samples when necessary.
• Calibrate electrodes, spectrophotometers and turbidimeters. • Prepare chemical reagents, stock solutions, and bacteriological media to be used in specific test procedures.
• Record oven and incubator temperatures.
• Take monthly inventory of chemicals, reagents, solutions, and other supplies and equipment related to lab operations.
• Provide data for technical reports on results of analyses conducted. • Perform data entry and produce standard reports; update and file test records. • Adhere to safety precautions and quality control procedures.

Salary Group: General Page 2 of 4
Updated: 03-04-2025
Previous update: April 2012
• Perform related work as required
Laboratory Technician II
In addition to the Essential Functions of the Laboratory Technician I:
• Perform complex laboratory analysis; conduct microscopic examination of activated sludge. • Evaluate, interpret, and apply the results of laboratory testing, including use of advanced mathematical calculations and statistics.
• Assist Laboratory Coordinator with internal audits and state assessments; assist in corrective action plans.
• Assume responsibility as technical manager and oversee laboratory operations in the absence of the Laboratory Coordinator.
• Prepare, review, validate, organize and enter into the data system data for completion of monthly, quarterly and annual wastewater discharge and bio-solids reports. Update and file test records. • Train and provide direction to staff engaged in lab work and enforce quality and safety procedures. • Develop new methods and techniques of analysis.
• Participate in the preparation of the laboratory budget, and submit budget recommendations; order supplies; process invoices.

QUALIFICATIONS
Laboratory Technician I:

Knowledge of:

Basic laboratory testing techniques, equipment, terminology, and procedures.

Basic principles and practices of qualitative and quantitative chemistry, mathematics, biology, physical analysis, and microbiology.

Basic sampling procedures.

Methods of equipment calibration and maintenance.

Microsoft Word and Excel.

Occupational hazards and standard safety practices.

Ability to:

Conduct routine chemical, biological and microbiological tests and analytical procedures.

Make routine mathematical computations.

Operate and maintain laboratory instruments and test equipment.

Use computers and testing software.

Prepare basic test reports.

Communicate clearly and concisely, both orally and in writing.

Establish and maintain effective working relationships with those contacted in the course of work.

Maintain effective audio/visual discrimination and perception to the degree necessary for the successful performance of assigned duties.

Laboratory Technician II
In addition to the qualifications of the Laboratory Technician I:

Salary Group: General Page 3 of 4
Updated: 03-04-2025
Previous update: April 2012
Knowledge of:

Federal Environmental Protection Agency and State Department of Health Water and Wastewater Laboratory Standards.

Complex principles and practices of water and wastewater chemistry, microbiology and biology.

Methods of handling, storing and disposal of hazardous chemicals and wastes.

Quality assurance programs as specified by the CDHS/ELAP and other regulatory agencies.

Federal and state codes and regulations involved in water quality and wastewater discharge permits and ELAP certification.

Budgetary practices.

Occupational hazards and standard safety practices, including chemical hygiene plan.

Ability to:

Perform complex testing and analysis procedures and formulate new solutions required by new analytical procedures.

Interface directly with outside contract laboratories, and service and maintenance technicians.

Coordinate process control analyses performed outside normal laboratory hours.

Update and maintain all laboratory records and testing procedures.

Determine appropriate methods for reporting and evaluating test data.

Review data for reporting.

Proceed independently with analyses of Proficiency Test studies to maintain Laboratory certification.

Perform detailed record keeping duties, e.g. process vendor invoices.

Help develop sampling protocols for new unit processes.

Work independently and oversee laboratory in absence of Technical Manager.

Order laboratory supplies to maintain appropriate in-lab inventories of consumables.

Experience and Education/Training Guidelines
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Lab Technician I:

Experience:

One year of experience performing physical, chemical, biological, and microbiological analyses either in the field or in a classroom setting.

Education:

Equivalent to an Associate of Arts degree or higher in the physical, chemical, biological, or environmental sciences.

Licenses or Certificates:

Possession of, or ability to obtain, a valid Class C California Driver License.

Salary Group: General Page 4 of 4
Updated: 03-04-2025
Previous update: April 2012
Possession of, or ability to obtain, a valid Grade I Laboratory Analyst Certificate from the California Water Environment Association (CWEA) within 18 months of appointment.

Lab Technician II:

Experience:

Two years or more experience performing physical, chemical, biological, and microbiological analyses in a water or wastewater laboratory.

Education:

Equivalent to an Associate of Arts degree or higher in the physical, chemical, biological, or environmental sciences. A Bachelor’s Degree is preferred.

Licenses or Certificates:

Possession of, or ability to obtain, a valid Class C California Driver License.

Possession of a valid Grade II Laboratory Analyst certification from the California Water Environment Association (CWEA).

WORKING CONDITIONS
Work Environment:

Work involves working within an indoor office, laboratory environment, water treatment plants, and water operations facilities. Work involves exposure to water, mud, sewage, noise, dust, grease, smoke, fumes, gases, traffic, chemicals, machinery, dirt, vibration head, cold and dampness; exposure to biological hazardous environments. Work may take place in inclement weather conditions. Work takes place at elevated heights on scaffolding and ladders; work takes place within confined spaces, underground, on slippery or uneven surfaces, and around heavy construction equipment.

Physical Requirements:
• Strenuous and manual tasks for prolonged periods of time • Work involves operating motorized vehicles and heavy equipment. • Frequent lifting, carrying, pushing, and/or pulling of heavy items. • Standing, walking or sitting for prolonged periods of time. • Stooping, kneeling, crouching, and/or crawling.
• Manual dexterity to operate a computer keyboard and other office equipment, handle files and documents
• Hearing and speaking to exchange information in person or on the telephone. • Visual acuity to see/read documents and computer screen and to read instrumentation dials, measuring devices, or other related components.

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