RESOLUTION NO. 25-198
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF SAN CLEMENTE, CALIFORNIA, AWARDING A SOFTWARE AS A SERVICE AGREEMENT TO TYLER TECHNOLOGIES, INC. FOR ENTERPRISE RESOURCE PLANNING SOFTWARE IMPLEMENTATION AND ONGOING SUBSCRIPTION SERVICES, AND AUTHORIZING THE CITY MANAGER TO EXECUTE THE AGREEMENT WHEREAS, for approximately 25 years, the City of San Clemente has utilized the Tyler Eden ERP (Eden) system to manage the City’s Financial, Human Resources, and Utility Billing processes; and WHEREAS, the Eden system lacks many modern functions and efficiencies, and will no longer be supported by the vendor after March of 2027; and WHEREAS, vendor support is vital to any mission-critical software system, as the vendor is obligated to address cybersecurity concerns as they arise, provide functional improvements, protect against instability, and system recovery in the event of failure, throughout the life of the system; and WHEREAS, an effective, vendor-supported Enterprise Resource Planning (ERP) system is essential to the internal administrative functions of the City organization, as well as delivery of services to the public; and WHEREAS, on May 30, 2025, the City released a Request for Proposals (RFP), seeking qualified and experienced vendors to provide an Enterprise Resource Planning and Utility Billing System and the Professional Services necessary for a successful implementation; and WHEREAS, five proposals were received through the RFP process and reviewed by an evaluation panel consisting of the Finance Manager, IT Manager, Utility Billing/Revenue Supervisor, and Accounting Supervisor; and WHEREAS, the panel identified two preferred vendors who subsequently participated in lengthy interviews and detailed presentation/demonstrations of their respective proposed solutions with an expanded committee consisting of the Finance Manager, Assistant City Manager, as well as a number of subject matter experts representing various City Divisions; and WHEREAS, Tyler Technologies’ Enterprise ERP system was selected as the best overall solution for the City and its price is fair and reasonable.
NOW, THEREFORE, the City Council of the City of San Clemente does hereby find, determine and resolve as follows:
SECTION 1. The above recitals are true and correct and incorporated herein fully by reference as findings.
SECTION 2. A Software as a Service Agreement is hereby awarded to Tyler Technologies, Inc. for the for the implementation, training, and ongoing subscription and support of the Tyler Enterprise Resource Planning system.
SECTION 3. The City Manager is hereby authorized and directed to execute the Software as a Service Agreement in an amount not to exceed $1,849,375 over an initial five-year term, in a form substantially similar to that presented to the City Council on December 9, 2025, with two additional one-year extensions exercisable in the City Manager’s discretion with a maximum annual increase of 3%.
SECTION 4. The City Manager, or the City Manager's designee, is hereby authorized and directed to take such other and further actions as are necessary and proper to accomplish the purposes and intent of this resolution, including, but not limited to, executing such documents, terms of use, or end user license agreements as are necessary and proper to effectuate the implementation of the Tyler ERP system.
SECTION 5. The City Clerk shall certify to the passage and adoption of this resolution and enter it into the book of original resolutions.
PASSED AND ADOPTED this _____ day of ____________________, _______.
ATTEST:
___________________________ __________________________
City Clerk of the City of Mayor of the City of San
San Clemente, California Clemente, California
STATE OF CALIFORNIA )
COUNTY OF ORANGE ) §
CITY OF SAN CLEMENTE )
I, LAURA CAMPAGNOLO, City Clerk of the City of San Clemente, California, do hereby certify that Resolution No. 25-198 was adopted at a regular meeting of the City Council of the City of San Clemente held on the _______ day of _______________________, _________, by the following vote:
AYES:
NOES:
ABSENT:
IN WITNESS WHEREOF, I have hereunto set my hand and affixed the official seal of the City of San Clemente, California, this _____ day of _________________, ________. __________________________
CITY CLERK of the City of
San Clemente, California
Approved as to form:
____________________________
Elizabeth A. Mitchell, City Attorney
Resolution No. 25-198 Page 2
Attachment 1