CITY OF SAN CLEMENTE
CODE COMPLIANCE SUPERVISOR
Proposed Salary: Grade 62
Hourly: $53.15-$64.60
Monthly: $9,212.32-$11,197.61
Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class.
Specifications are not intended to reflect all duties performed within the job.
DEFINITION
Under general supervision, plans, coordinates, supervises, and evaluates the operational activities of the Code Compliance Division; supervises Code Compliance Officers, Senior Code Compliance Officers, or other assigned staff; oversees daily field deployment, case management, quality assurance, and staff development; investigates or oversees complex and sensitive enforcement matters; implements division policies and procedures; and assists management with operational planning, program implementation, and division continuity.
DISTINGUISHING CHARACTERISTICS
This is the first-line supervisory classification within the Code Compliance series. Positions at this level are responsible for formal personnel supervision, operational oversight, case quality control, staff development, and implementation of division objectives.
This classification is distinguished from Senior Code Compliance Officer by its broader responsibility for formal supervision, staff performance management, operational deployment, resource coordination, and implementation of division policies and procedures.
This classification is distinguished from Code Compliance Manager by its more limited administrative authority. While the Code Compliance Supervisor oversees day-to-day operations and personnel, the Code Compliance Manager retains broader responsibility for division-wide strategic planning, budget administration, policy development, legislative coordination, and overall program management.
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from the Code Compliance Manager, Deputy Director, or assigned executive management staff.
Exercises direct supervision over Code Compliance Officers, Senior Code Compliance Officers, and assigned staff.
Attachment 2F
Essential Functions
Essential duties may include, but are not limited to, the following:
• Plan, prioritize, assign, schedule, supervise, and evaluate the daily work of Code Compliance staff. • Monitor staffing deployment, field coverage, workload distribution, operational efficiency, and service delivery standards.
• Select, train, mentor, motivate, and evaluate assigned staff; provide coaching, corrective guidance, and professional development.
• Review inspection reports, citations, notices, case files, and enforcement documentation for legal sufficiency, quality, accuracy, and procedural compliance. • Oversee complex, controversial, or politically sensitive enforcement cases and determine appropriate operational responses.
• Coordinate operational activities involving zoning, nuisance abatement, public safety, sanitation, storm water, neighborhood preservation, and related code functions. • Implement, monitor, and ensure compliance with division policies, procedures, and enforcement strategies established by management.
• Identify trends, service gaps, enforcement issues, and operational concerns; develop and recommend operational improvements.
• Coordinate with City departments, legal counsel, law enforcement, contractors, and outside agencies on enforcement actions and operational needs.
• Assist with budget preparation, monitoring, resource planning, program tracking, and operational reporting.
• Prepare supervisory reports, recommendations, operational analyses, and case summaries. • Respond to escalated public concerns, complaints, and politically sensitive matters. • Participate in hearings, administrative proceedings, court matters, and policy implementation activities as assigned.
• Serve as acting manager or operational lead in the absence of higher-level management, as assigned. • Maintain awareness of changes in laws, regulations, enforcement practices, and industry standards. • Perform related duties as assigned.
MINIMUM QUALIFICATIONS
Knowledge of:
• City, State, and Federal laws, codes, ordinances, and regulations related to zoning, nuisance, housing, land use, sanitation, public safety, storm water, and property maintenance • Principles, practices, and operational characteristics of municipal code compliance and enforcement programs
• Supervisory principles and practices, including employee selection, training, scheduling, performance evaluation, and corrective action
• Investigative techniques, inspection practices, evidence documentation, and enforcement procedures • Conflict resolution, negotiation, de-escalation, and customer service techniques • Case management systems, reporting methods, documentation standards, and operational tracking tools
• Court, hearing, and administrative procedures related to code enforcement • Budget monitoring, operational planning, and resource coordination principles • Public sector organizational structures, interdepartmental coordination, and municipal operations • Modern office practices, computer systems, and enforcement-related databases • Local geography, streets, neighborhoods, and municipal service environments Ability to:
• Supervise, organize, assign, review, and evaluate the work of assigned staff • Interpret, explain, and enforce applicable laws, ordinances, regulations, policies, and procedures consistently and effectively
• Coordinate daily field operations, staffing deployment, and enforcement priorities • Review and ensure legal sufficiency, quality, and consistency of inspections, documentation, citations, and enforcement actions
• Investigate, manage, and resolve complex, controversial, or escalated code compliance matters • Train, mentor, motivate, and develop staff effectively • Analyze operational trends, service gaps, and enforcement challenges and develop practical solutions • Prepare clear, concise, accurate, and legally supportable reports, recommendations, and correspondence
• Communicate clearly and effectively, both orally and in writing • Establish and maintain effective working relationships with staff, management, attorneys, contractors, outside agencies, elected officials, and the public
• Exercise sound judgment, professionalism, discretion, and tact in sensitive, emotional charged, or politically complex situations
• Operate modern office equipment, vehicles, databases, and enforcement systems effectively Experience and Education Requirements
Experience
Five (5) years of progressively responsible code compliance, code enforcement, building inspection, or related municipal regulatory experience, including substantial lead, senior, or supervisory responsibility.
Education / Training
High School Diploma (or equivalent) supplemented by specialized training in code enforcement, public administration, law enforcement, building inspection, construction practices, zoning, regulatory compliance, or a related field.
Additional college-level coursework in public administration, criminal justice, urban planning, construction management, or a related field is highly desirable.
Licenses or Certifications
• Possession of, or ability to obtain, an appropriate valid California driver’s license • Possession of, or ability to obtain relevant code enforcement certifications such a CACEO or equivalent within a specified timeframe
• Possession of, or ability to obtain PC-832 certification within a specified timeframe if required by assignment
Special Requirements
• May be required to attend evening or weekend meetings, hearing, inspections, or enforcement activities
• May be required to travel within and outside City boundaries • May be required to testify in court or administrative proceedings • May serve as acting manager or division representative as assigned
WORKING CONDITIONS
Work Environment:
Work is performed in both office and field environments, including residential neighborhoods, commercial properties, industrial sites, construction areas, and other outdoor locations. Duties require travel from site to site and may involve exposure to noise, dust, traffic hazards, inclement weather, uneven terrain, confined spaces, heights, and active construction or operational environments.
Physical Requirements:
• Work is performed in both office and field settings, requiring prolonged sitting, standing, and walking • Bend, stoop, kneel, crouch, crawl, and climb during inspections, investigations, and field activities • Light to moderate lifting, carrying, pushing, and pulling of equipment, files, or related materials • Operate motor vehicles and travel between inspection, enforcement, and meeting locations • Navigate uneven surfaces, construction sites, stairways, ladders, and confined spaces as necessary • Manual dexterity sufficient to operate computers, office equipment, cameras, communication devices, and field inspection tools
• Hearing and speaking sufficient to communicate effectively in person, in the field, and by telephone • Visual acuity sufficient to inspect properties, identify violations, review documents, and operate office and field equipment
• Maintain sufficient physical, mental, audio, and visual capability to safely and effectively perform inspections, investigations, documentation, supervision, and enforcement duties