Agenda packet — San Dimas City Council, January 23, 2024 (part 2 of 3)

81 Intelligence: Product of an analytical process that evaluates information collected from diverse sources, integrates the relevant information into a cohesive package, and produces a conclusion or estimate. Information must be real, accurate, and verified before it becomes intelligence for planning purposes. Intelligence relates to the specific details involving the activities of an incident or EOC, and current and expected conditions, and how they affect the actions taken to achieve operational period objectives. Intelligence is primarily intended for internal use and not for public dissemination. Intelligence/Investigations: Intelligence gathered within the Intelligence/Investigations function is information that either leads to the detection, prevention, apprehension, and prosecution of criminal activities (or the individual(s) involved) including terrorist incidents or information that leads to determination of the cause of a given incident (regardless of the source) such as public health events or fires with unknown origins. This is different from the normal operational and situational intelligence gathered and reported by the Planning Section.

Joint Information Center (JIC): A facility established to coordinate all incident-related public information activities. It is the central point of contact for all news media. Public information officials from all participating agencies should co-locate at the JIC.

Jurisdiction: A range or sphere of authority. Public agencies have jurisdiction at an incident related to their legal responsibilities and authority. Jurisdictional authority at an incident can be political or geographical (e.g., federal, state, tribal, and local boundary lines) or functional (e.g., law enforcement, public health).

Key Resources: Any publicly or privately controlled resources essential to the minimal operations of the economy and government.

Local Government: According to federal code36a county, municipality, city, town, township, local public authority, school district, special district, intrastate district, council of governments (regardless of whether the council of governments is incorporated as a nonprofit corporation under state law), regional or interstate government entity, or agency or instrumentality of a local government; an Indian tribe or authorized tribal entity, or in Alaska a Native village or Alaska Regional Native Corporation; a rural community, unincorporated town or village, or other public entity.

Logistics: Providing resources and other services to support incident management.

Logistics Section: The section responsible for providing facilities, services, and material support for an incident or EOC activation.

Management Staff: See Command Staff.

Mitigation: Provide a critical foundation in the effort to reduce the loss of life and property from natural and/or human-caused disasters by avoiding or lessening the impact of a disaster and providing value to the public by creating safer communities.

Mitigation seeks to fix the cycle of disaster damage, reconstruction, and repeated damage. These activities or actions, in most cases, will have a long-term sustained effect.

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82 Mobilization: The process and procedures used by all organizations - federal, state, tribal, and local - for activating, assembling, and transporting all resources that have been requested to respond to or support an incident.

Multiagency Coordination Group (MAC Group): Typically, administrators/executives, or their appointed representatives, who are authorized to commit agency resources and funds, are brought together and form MAC Groups. MAC Groups may also be known as multiagency committees, emergency management committees, or as otherwise defined. It can provide coordinated decision-making and resource allocation among cooperating agencies and may establish the priorities among incidents, harmonize agency policies, and provide strategic guidance and direction to support incident management activities.

Multiagency Coordination System(s) (MACS): Multiagency coordination systems provide the architecture to support coordination for incident prioritization, critical resource allocation, communications systems integration, and information coordination. The elements of multiagency coordination systems include facilities, equipment, personnel, procedures, and communications. Two of the most commonly used elements are EOC and MAC Groups. These systems assist agencies and organizations responding to an incident. Mutual Aid Agreements and/or Assistance Agreements: Written or oral agreements between and among agencies/organizations and/or jurisdictions that provide a mechanism to quickly obtain emergency assistance in the form of personnel, equipment, materials, and other associated services. The primary objective is to facilitate rapid, short-term deployment of emergency support prior to, during, and/or after an incident.

Mutual Aid Coordinator: An individual at the local government, Operational Area, Region or State Level that is responsible to coordinate the process of requesting, obtaining, processing, and using mutual aid resources. Mutual Aid Coordinator duties will vary depending upon the mutual aid system.

Mutual Aid Region: A mutual aid region is a subdivision of Cal OES established to assist in the coordination of mutual aid and other emergency operations within a geographical area of the state, consisting of two or more Operational Areas.

National: Of a nationwide character, including the federal, state, tribal, and local aspects of governance and policy.

National Incident Management System (NIMS): Provides a systematic, proactive approach guiding government agencies at all levels, the private sector, and nongovernmental organizations to work seamlessly to prevent, protect against, respond to, recover from, and mitigate the effects of incidents, regardless of cause, size, location, or complexity, in order to reduce the loss of life or property and harm to the environment.

National Response Framework (NRF): A guide to how the nation conducts all-hazards incident management. Non-governmental Organization (NGO): An entity with an

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83 association based on the interests of its members, individuals, or institutions. It is not created by a government, but it may work cooperatively with the government. Such organizations serve a public purpose, not a private benefit. Examples of NGO include faith-based charity organizations and the American Red Cross.

Officer: 1) The ICS title for the personnel responsible for the Command Staff (Management Staff at EOC) positions of Safety, Liaison, and Public Information. 2) One who holds an office or post; especially one elected or appointed to a position of authority or trust in a corporation, government, institution, etc.

Operational Area (OA): An intermediate level of the state emergency organization, consisting of a county and all other political subdivisions within the geographical boundaries of the county.

Operational Period: The time scheduled for executing a given set of operation actions, as specified in the Incident Action Plan. Operational periods can be of various lengths, although usually last 12-24 hours.

Operations Section: The section responsible for all tactical incident operations and implementation of the Incident Action Plan. In ICS, it normally includes subordinate branches, divisions, and/or groups. At the SEMS EOC levels, the section is responsible for the coordination of operational activities. The Operations Section at an EOC contains branches, groups, or units necessary to maintain appropriate span of control.

Organization: Any association or group of persons with like objectives. Examples include, but are not limited to, governmental departments and agencies, private sector, and/or non-governmental organizations.

Planning Section: The section responsible for the collection, evaluation, and dissemination of operational information related to the incident or EOC activities and for the preparation and documentation of the IAP or EOC action plan, respectively. This section also maintains information on the current and forecasted situation and on the status of resources assigned to the incident or EOC activation.

Political Subdivisions: Includes any city, city and county, county, tax or assessment district, or other legally authorized local governmental entity with jurisdictional boundaries.

Preparedness: A continuous cycle of planning, organizing, training, equipping, exercising, evaluating, and taking corrective action in an effort to ensure effective coordination during incident response. Within NIMS, preparedness focuses on the following elements: planning, procedures and protocols, training and exercises, personnel qualification and certification, and equipment certification.

Prevention: Actions to avoid an incident or to intervene to stop an incident from occurring. Prevention involves actions to protect lives and property. It involves applying intelligence and other information to a range of activities that may include such countermeasures as deterrence operations; heightened inspections; improved

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84 surveillance and security operations; investigations to determine the full nature and source of the threat; public health and agricultural surveillance and testing processes; immunizations, isolation, or quarantine; and, as appropriate, specific law enforcement operations aimed at deterring, preempting, interdicting or disrupting illegal activity, and apprehending potential perpetrators and bringing them to justice.

Private Sector: Organizations and entities that are not part of any governmental structure. The private sector includes for-profit and not-for-profit organizations, formal and informal structures, commerce, and industry.

Protocols: Sets of established guidelines for actions (which may be designated by individuals, teams, functions, or capabilities) under various specified conditions.

Public Information: Processes, procedures, and systems for communicating timely, accurate, and accessible information on the incident’s cause, size, and current situation; resources committed; and other matters of general interest to the public, responders, and additional stakeholders (both directly affected and indirectly affected).

Public Information Officer (PIO): A member of the Command Staff (Management Staff at the SEMS EOC Levels) responsible for interfacing with the public and media and/or with other agencies with incident-related information requirements.

Recovery: The development, coordination, and execution of service- and siterestoration plans; the reconstitution of government operations and services; individual, private–sector, non-governmental, and public assistance programs to provide housing and to promote restoration; long-term care and treatment of affected persons; additional measures for social, political, environmental, and economic restoration; evaluation of the incident to identify lessons learned; post-incident reporting; and development of initiatives to mitigate the effects of future incidents.

Regional Emergency Operations Center (REOC): Facilities found at Cal OES Administrative Regions. REOC provide centralized coordination of resources among Operational Areas within their respective regions and between the Operational Areas and the State Level.

Reimbursement: Provide a mechanism to recoup funds expended for incident-specific activities.

Resource Management: Efficient emergency management and incident response requires a system for identifying available resources at all jurisdictional levels to enable timely and unimpeded access to resources needed to prepare for, respond to, or recover from an incident. Resource management under NIMS includes mutual aid agreements and assistance agreements; the use of special federal, state, tribal, and local teams; and resource mobilization protocols.

Resources: Personnel and major items of equipment, supplies, and facilities available or potentially available for assignment to incident operations and for which status is

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85 maintained. Resources are described by kind and type and may be used in operational support or supervisory capacities at an incident or at an EOC.

Response: Activities that address the short-term, direct effects of an incident. Response includes immediate actions to save lives, protect property, and meet basic human needs. Response also includes the execution of EOP and of mitigation activities designed to limit the loss of life, personal injury, property damage, and other unfavorable outcomes. As indicated by the situation, response activities include applying intelligence and other information to lessen the effects or consequences of an incident; increased security operations; continuing investigations into nature and source of the threat; ongoing public health and agricultural surveillance and testing processes; immunizations, isolation, or quarantine; and specific law enforcement operations aimed at preempting, interdicting, or disrupting illegal activity, and apprehending actual perpetrators and bringing them to justice.

Response Personnel: Includes federal, state, territorial, tribal, sub-state regional and local governments, private sector organizations, critical infrastructure owners, and operators, NGO and all other organizations and individuals who assume an emergency management role. Also known as an Emergency Responder.

Safety Officer: A member of the Command Staff (Management Staff at the SEMS EOC Levels) responsible for monitoring incident operations and advising the IC on all matters relating to operational safety, including the health and safety of emergency responder personnel. The Safety Officer may have assistants.

Section: 1) The organizational level having responsibility for a major functional area of incident or EOC Management, (e.g., Operations, Planning, Logistics, Finance/Administration) and Intelligence/Investigations (if established). The section is organizationally situated between the branch and the Incident Command. 2) A separate part or division as: a. A portion of a book, treatise, or writing. b. A subdivision of a chapter. c. A division of law.

Situation Report: Often contains confirmed or verified information regarding the specific details relating to the incident.

Special District: A unit of local government (other than a city, county, or city and county) with authority or responsibility to own, operate, and maintain systems, programs, services, or projects [(as defined in California Code of Regulations (CCR) Section 2900(s)] for purposes of natural disaster assistance. This may include joint powers authority established under Section 6500 et. seq. of the California Code of Regulations.

Stafford Act: The Robert T. Stafford Disaster Relief and Emergency Assistance Act (Stafford Act) establishes the programs and processes for the federal government to provide disaster and emergency assistance to states, local governments, tribal nations, individuals, and qualified private nonprofit organizations. The provisions of the Stafford Act cover all hazards including natural disasters and terrorist events. Relevant provisions of the Stafford Act include a process for Governors to request federal disaster and

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86 emergency assistance from the President. The President may declare a major disaster or emergency.

Standard Operating Procedure (SOP): Complete reference document or an operation manual that provides the purpose, authorities, duration, and details for the preferred method of performing a single function or several interrelated functions in a uniform manner.

Standardized Emergency Management System (SEMS): A system required by California Government Code and established by regulations for managing response to multiagency and multijurisdictional emergencies in California. SEMS consists of five organizational levels, which are activated as necessary: Field Response, Local Government, Operational Area, Region, and State.

Standardized Emergency Management System (SEMS) Guidelines: The SEMS guidelines are intended to assist those responsible for planning, implementing, and participating in SEMS.

Standardized Emergency Management System (SEMS) Regulations: Regulations establishing the Standardized Emergency Management System (SEMS) based upon the Incident Command System (ICS) adapted from the system originally developed by the Firefighting Resources of California Organized for Potential Emergencies (FIRESCOPE) program including those currently in use by State agencies, the Multiagency Coordination System (MACS) as developed by FIRESCOPE program, the Operational Area concept, and the Master Mutual Aid Agreement and related mutual aid systems.

Regulations are found at Title XIX. Division 2. Chapter 1, Section 2400 et. seq.

State: When capitalized, refers to any State of the United States, the District of Columbia, the Commonwealth of Puerto Rico, the Virgin Islands, Guam, American Samoa, the Commonwealth of the Northern Mariana Islands, and any possession of the United States. See Section 2 (14), Homeland Security Act of 2002, Public Law 107−296, 116 Stat. 2135 (2002).

State Operations Center (SOC): The SOC is operated by the California Governor’s Office of Emergency Services at the State Level in SEMS. It is responsible for centralized coordination of state resources in support of the three Regional Emergency Operations Centers (REOC). It is also responsible for providing updated situation reports to the Governor and Legislature.

Strategy: The general plan or direction selected to accomplish incident objectives.

System: An integrated combination of people, equipment, and processes that work in a coordinated manner to achieve a specific desired output under specific conditions.

Technical Assistance: Support provided to state, tribal, and local jurisdictions when they have the resources, but lack the complete knowledge and skills needed to perform a required activity (such as mobile-home park design or hazardous material assessments).

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87 Technical Specialists: Personnel with special skills that can be used anywhere within the SEMS organization. No minimum qualifications are prescribed, as technical specialists normally perform the same duties during an incident that they perform in their everyday jobs and they are typically certified in their fields or professions.

Terrorism: Under the Homeland Security Act of 2002, terrorism is defined as activity that involves an act dangerous to human life or potentially destructive of critical infrastructure or key resources; is a violation of the criminal laws of the United States or of any state or other subdivision of the United States in which it occurs; and is intended to intimidate or coerce the civilian population, or influence or affect the conduct of a government by mass destruction, assassination, or kidnapping. See Section 2 (15), Homeland Security Act of 2002, Public Law107−296, 116 Stat. 2135 (2002).

Threat: An indication of possible violence, harm, or danger.

Tools: Those instruments and capabilities that allow for the professional performance of tasks, such as information systems, agreements, doctrine, capabilities, and legislative authorities.

Unified Command: An ICS application used when more than one agency has incident jurisdiction or when incidents cross political jurisdictions. Agencies work together through the designated members of the UC, often the senior person from agencies and/or disciplines participating in the UC, to establish a common set of objectives and strategies and a single IAP.

Unit: The organizational element with functional responsibility for a specific incident planning, logistics, or finance/administration activity.

Vital Records: The essential agency records needed to meet operational responsibilities under national security emergencies or other emergency or disaster conditions (emergency operating records), or to protect the legal and financial rights of the Government and those affected by Government activities (legal and financial rights records).

Volunteer: For purposes of NIMS, a volunteer is any individual accepted to perform services by the lead agency (which has authority to accept volunteer services) when the individual performs services without promise, expectation, or receipt of compensation for services performed. See 16 U.S.C. 742f(c) and 29 CFR 553.101.

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Exhibit A

EMERGENCY

OPERATIONS PLAN
PART 2: EOC MANAGEMENT & IMPLEMENTATION
CITY OF SAN DIMAS DATE: 2024
ATTACHMENT 3

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1 PAGE IS INTENTIONALLY BLANK

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2 CITY OF SAN DIMAS

EMERGENCY OPERATIONS PLAN
PART 2: EOC MANAGEMENT & IMPLEMENTATION
2024

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3 PAGE IS INTENTIONALLY BLANK

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4 Table of Contents
Table of Contents ........................................................................................................................4 1 EOC Activation .........................................................................................................................7

1.1 EOC Purpose ..........................................................................................................................7

1.2 EOC Facilities..........................................................................................................................7

1.2.1 Main EOC facility.........................................................................................................7

1.2.2 Alternate EOC facility .................................................................................................8

1.2.3 Initial Response ............................................................................................................9

1.2.3 Levels of EOC Activation..........................................................................................10

1.3 EOC Notification/Personnel Recall....................................................................................12 2 EOC Operations......................................................................................................................14

2.1 Summary of EOC Operations.............................................................................................14

2.2 Emergency Operation Center Protocols..........................................................................14

2.3 Management Organization ...............................................................................................15

2.4 Resource Management .....................................................................................................16

2.5 EOC Information Management.........................................................................................16

2.6 EOC Action Planning ..........................................................................................................18

2.7 EOC Coordination...............................................................................................................19

2.7.1 Field Responders .......................................................................................................19

2.7.2 Departmental Operation Centers (DOCs).............................................................19

2.7.3 Operational Area ......................................................................................................20

2.7.4 Private and Volunteer Agencies .............................................................................20

2.7.5 Special Districts ..........................................................................................................20

2.7.6 Region Emergency Operations Center..................................................................20

2.7.7 State & Federal Field Response ...............................................................................21 3 EOC Position JobAids .............................................................................................................22

3.1 Management Section.........................................................................................................22 JobAid: EOC Director ........................................................................................................25 JobAid: EOC Coordinator .................................................................................................33 JobAid: Legal Officer.........................................................................................................39 JobAid: Liaison Officer.......................................................................................................43 JobAid: Public Information Officer...................................................................................49

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5 JobAid: Safety Officer/Assistant to the EOC Director ....................................................55

3.2 Operations Section..............................................................................................................59 JobAid: Operations Chief..................................................................................................60 JobAid: Construction & Engineering Branch ..................................................................68 JobAid: Damage & Safety Assessment Unit....................................................................74 JobAid: Public Works Part 1 (Debris Management).......................................................80 JobAid: Public Works Part 2 (Infrastructure) ....................................................................84 JobAid: Utilities Unit ............................................................................................................88

3.3 Planning & Intelligence Section.........................................................................................92 JobAid: Planning & Intelligence Chief.............................................................................94 JobAid: Action Planning Unit ..........................................................................................102 JobAid: Situation Analysis Unit ........................................................................................106 JobAid: Documentation Unit ..........................................................................................112 JobAid: Advance Planning Unit .....................................................................................118 JobAid: Resource Status/Tracking Unit ..........................................................................124 JobAid: Demobilization Unit............................................................................................128 JobAid: Technical Specialist Unit....................................................................................132 JobAid: Access and Functional Needs (AFN) Specialist .............................................136 JobAid: Geographic Information Systems (GIS) Specialist..........................................140 JobAid: Social Media Specialist .....................................................................................146

3.4 Logistics Section.................................................................................................................150 JobAid: Logistics Chief.....................................................................................................152 JobAid: Care & Shelter Branch.......................................................................................158 JobAid: Communications & IT Unit.................................................................................164 JobAid: Transportation Unit .............................................................................................168 JobAid: Personnel Unit .....................................................................................................172 JobAid: EMMA Coordinator............................................................................................178 JobAid: Facilities Unit .......................................................................................................182 JobAid: Food Unit.............................................................................................................188 JobAid: Donations Management Unit...........................................................................192 JobAid: Volunteer Coordination Unit.............................................................................196

3.5 Finance/Administration Section.......................................................................................200 JobAid: Finance & Administration Chief .......................................................................201

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6 JobAid: Supply & Procurement Unit...............................................................................207 JobAid: Time Keeping Unit ..............................................................................................213 JobAid: Compensation & Claims Unit ...........................................................................217 JobAid: Purchasing Unit...................................................................................................221 JobAid: Recovery Unit .....................................................................................................227 4 EOC Forms & Tools................................................................................................................233

4.1 EOC Action Planning ........................................................................................................233

4.1.1 Common Operating Picture Guidance ...............................................................233

4.1.2 Planning P.................................................................................................................235

4.1.3 Planning P Meeting Agendas................................................................................236

4.1.4 EOC Action Plan......................................................................................................242

4.1.5 EOC Forms................................................................................................................255

4.1.6 EOC Reports.............................................................................................................257

4.1.7 EOC Plans.................................................................................................................259

4.1.8 EOC Guides .............................................................................................................259 5 Appendix A - Resources ......................................................................................................261 6 Appendix B - Contact List....................................................................................................263

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7 1 EOC Activation

1.1 EOC Purpose
The City of San Dimas EOC is a central location from which the City can provide interagency coordination and executive decision-making in support of incident response and recovery operations. The purpose of the EOC is to provide a centralized location where public safety, emergency response, and support agencies coordinate planning, preparedness, and response activities. The EOC does not command or control onscene response efforts, but does carry out the coordination functions through:

1. Collecting, evaluating and disseminating incident information.

2. Analyzing jurisdictional impacts and setting priority actions; and

3. Managing requests, procurement, and utilization of resources.

The decisions made through the EOC are designed to be broad in scope and offer general guidance on priorities. Information is disseminated through the EOC Director and tactical decisions are coordinated from field response personnel. The EOC serves as a coordinated link between the Chief Elected Official (CEO) of each jurisdiction and the field personnel coordinating the execution of event priorities.

1.2 EOC Facilities

1.2.1 Main EOC facility
Table 1: EOC Information provides location and logistics data useful for activating the EOC. Figure 1: EOC Area Map shows the EOC location and the surrounding area.

Address; 270 S. Walnut Ave, San Dimas, CA 91773
Phone Number 909-450-2700
Parking Sheriff Station Parking
Directions Take San Dimas Ave south from the 210
Freeway. Go left (east) on Bonita Ave
then make a right (south) on Walnut
Ave. Sheriff Station located on left side
of Walnut Ave.

Table 1: EOC Information

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8 Figure 1: EOC Area Map

1.2.2 Alternate EOC facility
Table 2: Alternate EOC Information provides location and logistics data useful for activating the EOC. Figure 2: Alternate EOC Area Map shows the EOC location and the surrounding area.

Address 245 E. Bonita Ave, San Dimas, CA 91773
Phone Number 909-394-6200
Parking City Hall Parking
Location Take San Dimas Ave south from the 210
Freeway. Go left (east) on 1st Street.

City Hall located at end of street with
parking lot to the left.

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9 City Council Conference Room
Table 2: Alternate EOC Information
Figure 2: Alternate EOC Area Map

1.2.3 Initial Response
Initial field response operations will be accomplished by the appropriate City of San Dimas departments, member jurisdictions, volunteer agencies, and segments of the private sector. During initial response operations, field responders will place emphasis on saving lives, property, and the environment, controlling the situation, and minimizing the effects of the emergency. The Incident Command System will be used to manage and control the response operations.

The disaster/event may be controlled solely by City emergency responders or with other agencies through the mutual aid system. If the resources available at the field response level are not sufficient to mitigate the situation, the Incident Commander may request

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10 that the City Emergency Operations Plan, or the Emergency Operations Center, be activated to support the field operations.

Field Reports. A field report is provided by the incident responders and includes information concerning the nature, severity, and extent of the situation. The information will be used to assess the extent of the disaster/event and determine the appropriate level of response for the City.

1.2.3 Levels of EOC Activation
The City of San Dimas EOC may be activated as needed to support City emergency operations. The EOC may be activated by one of the following:
• City Manager
• City Manager designated alternate
• Upon the request of the City Council/Disaster Council • Upon the request of the Field Incident Commander and approval of the City Manager or City Manager designated alternate.

The City has developed EOC activation criteria that include conditions based on a hazard analysis as well as regulatory requirements. The goal is a rapid EOC activation when it is needed.

Three levels of activation have been identified that will provide EOC staffing commensurate with the coordination needs of varying emergency situations. Level 1 is the highest level of activation (full EOC activation) whereas Level 3 is the lowest level.

Table 3: EOC Activation Criteria, contains the activation criteria for the City EOC.

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11 Activation
Level Detail Eventor Situation
Minimum
Staffing
Three
• Level Three is a minimum
activation. This level may
be used for situations
which initially only require
a few people.
• A Level Three activation is
also called monitoring
level activation.
• The physical EOC facility
may or may not need to
be opened or staffed.
• Events with potential
impacts on the health &
safety of the public
and/or environment
• Weather Alerts
• Incident involving 2 or
more City departments
• Low risk planned event
• Wind or rainstorm
• Power outage and Stage
1 & 2 emergencies

1. EOC Coordinator

2. Other Designees
(Such as Section
Chiefs)
Two
• Level Two activation is
normally achieved as an
increase from Level Three
or a decrease from Level
One. This activation level
is used for emergencies or
planned events that
would require more than
a minimum staff but
would not call for a full
activation/staffing.
• A Level Two activation are
also called partial level
activation.
• The physical EOC facility
will need to be opened
and staffed.
• Two or more large
incidents involving 2 or
more departments
• Major wind or rain
• Major scheduled event
• Large scale power
outage and Stage 3
power emergencies
• Hazardous Material
Incident involving large
scale or possible largescale evacuations
• Moderate Earthquake

1. EOC Director

2. EOC Coordinator

3. Section Chiefs

4. Branches & Units
as appropriate

5. Liaison/Agency
Representatives
as appropriate

6. Public Information
Officer
One
• Level One activation
involves a complete/full
activation of all EOC
elements & staffing. Level
One would be the initial
activation for any major
emergency requiring
acute State assistance.
• A Level One activation is
also called full level
activation.
• The physical EOC facility
will need to be opened
and fully staffed.
• Major County/City or
Regional emergency,
multiple departments with
heavy resource
involvement
• Major Earthquake
• Terrorism threat or incident

1. All EOC as
appropriate
Table 3: EOC Activation Criteria

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12 1.3 EOC Notification/Personnel Recall
If EOC activation is required, the City EOC Coordinator will notify each EOC Section Chief, who will then notify the staff listed under their Sections on the EOC Recall List. If the primary EOC is not available or is inaccessible, the alternate EOC will be activated.

The EOC Emergency Recall List includes personnel who are part of each SEMS function in the Emergency Operations Center, as well as other technical support employees of the City. The Emergency Recall List is to be activated and implemented when an emergency or disaster affects the City and poses a major threat to life, property, and/or the environment.

Maintenance of Emergency Recall List: The Emergency Service’s Office maintains the Emergency Recall List. The Emergency Service’s Office ensures the EOC has current copies of the Emergency Recall List. The Emergency Recall list is activated by Emergency Services and will only be implemented when directed by one of the following:
• City Manager
• City Manager designated alternate
• Upon the request of the City Council/Disaster Council • Upon the request of the Field Incident Commander and approval of the City Manager of City Manager designated alternate
Notification Implementation: Notifications and alerts begin with the City Manager. If the City Manager cannot be reached, other designees will be contacted until someone is reached to assume the EOC Director position.

The Incident Commander in the field will provide the City Manager or designee with a complete status of the incident or disaster, identifying damage sustained, current response actions, resource status, etc. Based on the information provided by the dispatcher, the City Manager or designee will determine what parts of the Emergency Alert List will be implemented, including what sections of the City’s Emergency Operations Center will be activated and requested to respond.

Additionally, the City Manager/EOC Director or designee, when appropriate, will personally contact and inform the City Council of the situation in the City. When the City’s EOC is activated at any level, the County DMAC should be notified as part of the Emergency Recall list process.

The City Emergency Recall List consists of the following sections:
• Management
• Operations
• Planning/Intelligence
• Finance/Administration
• Logistics

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13 Recall Personnel: When notified of an Emergency Recall, personnel should notify their families, retrieve their emergency operations go bag, and report to the designated City Emergency Operations Center. Personnel should be prepared for a lengthy stay, which will be dependent upon the nature of the disaster and its expected duration.

It is the responsibility of each Section Chief to assign an alternate for each key position.

It is also the department head’s responsibility to ensure that all designated alternates have knowledge and training in their EOC assigned job functions. The Disaster Management Area Coordinator (DMAC) will assist in Emergency Operations training.

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14 2 EOC Operations

2.1 Summary of EOC Operations
The Standard Emergency Management System (SEMS) is state law, and under SEMS regulations, the City of San Dimas falls under Local Government, one of the five SEMS levels.

As a Local Government, the City is an intermediate level of the state's emergency services organization that encompasses the city and all political subdivisions. The City manages and coordinates information, resources and priorities within its boundaries, and serves as the coordination and communication link between the Field Level and the Operational Area.

The City as the Local Government level of SEMS is responsible for:
• Establishing coordination and communications with Incident Commanders either;
• Through department operations centers to the EOC, when activated or, • Directly to the EOC, when activated
• Use existing mutual aid systems for coordinating fire and law enforcement resources. Note that the City’s role as the local government does not change the coordination of discipline-specific resources, such as fire, law, and medical/health, through their established mutual aid systems. • Establish coordination and communications between the local government EOC when activated, and any federal, state or local emergency response agency having jurisdiction at an incident within the local government's boundaries. • Use multi-agency or inter-agency coordination to facilitate decisions for overall local government level emergency response activities

2.2 Emergency Operation Center Protocols
An EOC provides a central location of authority and information and allows for face-toface coordination among personnel who must make emergency decisions. The following functions are performed in the City EOC:
• Managing and coordinating emergency operations.
• Receiving and disseminating warning information.
• Developing emergency policies and procedures.
• Collecting intelligence from, and disseminating information to, the various EOC representatives, and, as appropriate, to County/Operational Area, State and Federal agencies or if activated Emergency Operation Centers. • Preparing intelligence/information summaries, situation reports, operational reports, and other reports as required.

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15 • Maintaining general and specific maps, information display boards, and other data pertaining to emergency operations.
• Continuing analysis and evaluation of all data pertaining to emergency operations.
• Controlling and coordinating, within established policy, the operational and logistical support of departmental resources committed to the emergency. • Maintaining contact and coordination with support DOCs and the Operational Area EOC.
• Providing emergency information and instructions to the public, making official releases to the news media and the scheduling of press conferences, as necessary.

Departments with critical response functions may also activate their Department Operation Centers (DOC) that act as conduits of information between field operations and the EOC.

2.3 Management Organization
The SEMS regulation requires local governments to provide for five functions:
management, operations, planning/intelligence, logistics, and finance/administration.

These functions, as seen in Table 4: SEMS Functions are the basis for structuring the City EOC organization.

Primary SEMS Function Role of Local Government Level
Management
Responsible for overall emergency policy and coordination through joint efforts of governmental agencies and private organizations.

Operations
Responsible for coordinating all jurisdictional operations in support of the emergency response through implementation of the local government’s action plan.

Planning/Intelligence
Responsible for collecting, evaluating, and disseminating information; developing the local government action plan in coordination with other functions; and maintaining
documentation.

Logistics Responsible for providing facilities, services, personnel, equipment, and materials.

Finance/Administration
Responsible for financial activities and other administrative aspects, including documenting all costs and expenditures associated with a declared disaster.

Table 4: SEMS Functions

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16 The organizational structure for the City of San Dimas EOC provides for:
• Representatives from the Operational Area.
• Mutual Aid Coordinators or their representatives from discipline-specific mutual aid systems.
• Coordinators for other major functions needed for mutual aid and interjurisdictional coordination. • Representatives from other agencies, community-based organizations, private sector, and volunteer service programs to function as liaison between their organizations and the City EOC.
• Other functions as needed to carry out the local government responsibilities of the lead agency.

2.4 Resource Management
Resource requests from the field and city departments and requests to the operational area level will be made through one of the following processes:
• Discipline-specific mutual aid systems: requests for resources that are normally within the inventories of the mutual aid system will go from local coordinator to Operational Area Mutual Aid Coordinator to Regional Mutual Aid Coordinator. • All other resource requests will be made through appropriate branches in the Operations Section who will then initiate the resource request through the Logistics Section at each level with emphasis on the need for lateral coordination with other EOC functions.

Resource requests from field and city departments will be coordinated within the City EOC to determine if the resource is available within City supplies. Available resources will be allocated as they are available.

If requests for a specific resource exceed the supply, the available resources will be allocated by the Operations Section consistent with priorities established through the action planning process. The EOC Management Staff is responsible for ensuring that priorities are followed.

Resources not available within the City will be requested through the Operational Area level. Resource requests should be coordinated internally at the city/local government level before being placed to the Operational Area level.

Functional coordinators in Operations and Logistics are responsible for tracking resource requests.

2.5 EOC Information Management
Within the City of San Dimas EOC, the EOC Forms will be used to provide written communications between the Sections, Branches and Units. Each Section, Branch and

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17 Unit will use these forms to order disaster/event related resources and to record information to be transmitted to other Sections/Branches/Units. This system provides an audit trail of all pertinent information necessary to document the actions taken by the City during the response to a disaster, rather than every word uttered between the various EOC Staff.

EOC Forms will not replace face-to-face communications but will ensure a paper trail of critical verbal communication is maintained, if not recorded on the individual’s or Section's/Branches'/Units' duty logs. City EOC Forms and other pertinent documents and templates are located in the Form and Tools section of this plan.

Acting as the Local Government, the City coordinates emergency activities within its boundaries, augmenting, not replacing, any member jurisdiction’s emergency operations. It also serves as the communications link between the field and the Operational Area. It provides a single point of contact for information on the emergency situation, as well as resource needs and priorities.

Transmission of information to the Operational Area Emergency Operations Center will be accomplished electronically via the Operational Area Response and Recovery System (OARRS) is a web-based system that functions as the OA’s primary tool for agencies/jurisdictions and other operational area partners to report their status and needs to the OA.

Critical information from the City to the Operational Area EOC will be submitted via OARRS on a Preliminary Report, Situation Summary, Status Report, and a Flash Report.

Preliminary Report. The Preliminary Report form will be used by the City to transmit information to the Operational Area Emergency Operations Center during the first two hours after an event.

Situation Summary. The Situation summary is an assessment of the emergency and identifies major incidents/problems and response and recovery priorities. It is intended for use after the first two hours of an event.

Status Report. The Status Report is informational, providing data about the effects of the emergency in several categories. The Status Report and Situation Summary will be transmitted to the State together.

Flash Report. The Flash Report is used to transmit vital and/or time-sensitive information between the State and County/Operational Area outside regularly scheduled Situation Summaries and Status Reports.

Resource requests will be made through one of the following processes:
• Discipline-specific mutual aid systems: Requests for resources that are normally within the inventories of the mutual aid system will go from Local Coordinator to Operational Area Mutual Aid Coordinator to the Regional Mutual Aid Coordinator.

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18 • All other resource requests will be made through the operations and logistics functions at each level.

Resource requests from jurisdictions within the City will be coordinated to determine if the resource is available from other departments or other sources within the City.

Mutual Aid Coordinators at each level will keep the Operations Chiefs informed of the status of resource requests and allocations. Mutual Aid Coordinators at each level will communicate and coordinate with each other to maintain current status on resource requests and allocations within the disaster area.

Resource requests to the Operational Area are usually submitted through CALEOC.

Available resources will be allocated to the requesting local government. If requests for a specific resource exceed the supply, the available resources will be allocated consistent with the priorities established through the action planning process. The Section Chiefs of the Operational Area EOC are responsible for ensuring that priorities are followed.

Resources that are not available within the Operational Area will be requested through the regional level, the State's Coastal Region EOC. Resource requests should be coordinated internally at the Operational Area level before being forwarded to the regional level. The Resource Status Unit Leader in the Logistics Section, in coordination with various Operations Branches, is responsible for tracking resource requests.

2.6 EOC Action Planning
The use of action plans in the City of San Dimas EOC ensures a clear and measurable process for identifying objectives and priorities for a given event. Action planning is an important management tool that involves:
• A process for identifying priorities and objectives for emergency response or recovery efforts
• Plans which document the priorities and objectives, and the tasks and personnel assignments associated with meeting the objectives
The action planning process should involve the EOC Director and Section Chiefs (which includes the Chiefs of each Section), along with other EOC staff, as needed, such as special districts, and other agency representatives.

The Planning Section is responsible for facilitating the action planning meeting and completing and distributing the action plan. Action plans are developed for a specified operational period, which may range from a few hours to 24 hours. The operational period is determined by first establishing a set of priority actions that need to be performed. A reasonable time frame is then established for accomplishing those actions.

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19 The action plans need not be complex but should be sufficiently detailed to guide EOC elements in implementing the priority actions. Guidelines for developing action plans and an action plan format are contained in the Forms and Tools section.

2.7 EOC Coordination
Inter-agency coordination inside and outside the EOC is important for:
• Establishing overall priorities
• Allocating critical resources
• Development of strategies for handling multi-agency and multi-jurisdictional response problems
• Sharing information
• Facilitating communications
Inter-agency coordination is an integral part of the functioning of a City EOC. The EOC is staffed by representatives from the departments and agencies working together to coordinate the City’s emergency response. Agency representatives from local governments including special districts, community-based organizations, volunteer services programs (VSPs), and private organizations, may also participate with EOC functional elements in coordinating the city response effort. Coordination with agencies not represented in the EOC may be accomplished through telecommunications, satellite, or other electronic means.

2.7.1 Field Responders
City EOC communications and coordination must be established with city field responders who are responding to the emergency. When no Departmental Operations Centers (DOCs) are activated, the Incident Commander(s) operating in the field will report directly to the Operations Section Chief in the City EOC, via the City dispatchers or through other methods that are available.

When City Departments have activated their DOCs, the Field Incident Commander will continue to report directly to the Operations Section Chief in the City EOC and provide status reports to their DOC.

2.7.2 Departmental Operation Centers (DOCs)
The appropriate City EOC Section/Branch/Unit will coordinate with DOCs to obtain information for advance planning, logistical needs, available personnel and equipment resources, and other information as required. The DOCs will assist the City EOC in supporting field operations.

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20 2.7.3 Operational Area
During EOC activation, direct communications and coordination may be established with the Operational Area and any Operational Area member jurisdictions, specifically if an emergency incident falls between the City limits and a neighbor jurisdiction.

Initially, communications will be established by any means available and with whoever is available, regardless of their functional EOC position. Ideally, communications and coordination with the Operational Area EOC and neighboring City EOCs will occur along functional lines.

Whenever feasible, an agency representative from the City should report to the Operational Area EOC, when the City EOC has been activated. The city representatives will ensure that adequate coordination and information exchange arrangements are made with the Operational Area.

2.7.4 Private and Volunteer Agencies
Coordination of response activities with many non-governmental agencies may occur, primarily at the field level. However, the City EOC will establish coordination with private and volunteer agencies that have multi-jurisdictional or city-wide response roles. The agencies that play key roles in the response should have representatives at the City EOC.

Coordination with volunteer and private agencies that do not have representatives in the EOC may be accomplished through telecommunications.

2.7.5 Special Districts
The emergency response role of special districts is generally focused on their normal services or functional area of responsibility. Ideally, the special district involved in the emergency response will have a representative at the City EOC, serving as the focal point of coordination and work with other local government representatives in the EOC.

If a special district is unable to send a representative, then the Liaison Officer in the EOC will be responsible for establishing communications and coordination with the special district.

2.7.6 Region Emergency Operations Center
Direct coordination and communications with the Southern Region Emergency Operations Center (REOC) is essential. There is one primary method and one alternate method for the Operational Area to coordinate with the Regional EOC:
• Primary Method - The REOC sends a field representative to the Operational Area • Alternate Method - The Operational Area and the REOC coordinate through various telecommunications systems
Coordination and communications between the County EOC and the Region EOC will occur between the five SEMS functions. Direct coordination and communications will

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21 also be established between the Operational Area Mutual Aid Coordinators, who are located in the County EOC, and the Region's Mutual Aid Coordinator, who are located in the State's Coastal Region EOC. These coordinators may be functioning from their respective Operational Area and regional EOCs or from other locations depending on the situation and the mutual aid system.

2.7.7 State & Federal Field Response
There are some instances where a state or federal agency will be part of a field response in the county. State agency field response may result of a flood fight effort, oil spill, hazardous materials accident or other hazard scenarios. Federal field response could result from the same scenarios or a military aircraft accident, where the federal military authorities are the Incident Commander.

When a state agency or federal agency is involved in field operations, coordination will be established with the City EOC. State or federal agencies operating in the field may be found in any ICS section, branch, or unit; or part of a Unified Command. The incident will determine their location.

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22 3 EOC Position JobAids
The following pages contain functional descriptions and jobaids for each position in the City EOC. Figure 4: EOC Organization Chart below, provides an overview of the City’s EOC organization.

3.1 Management Section

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23 Figure 5: EOC Management Section
This section contains functional section and position descriptions, responsibilities, and jobaids for personnel assigned to the Management Section of the City EOC. Jobaids describe the minimum actions that should be accomplished by personnel assigned to functional positions within the section.

Section Overview:
• The Management Section is responsible for overall emergency policy and coordination.

Section Responsibilities Include:
• Overall management and coordination of emergency response and recovery operations
• Oversee and manage all Sections in the EOC.
• Coordinate and liaison with appropriate federal, state, local government, private and volunteer entities
• Establish priorities and resolve demand conflicts
• Prepare and disseminate emergency public information, other essential information and data about impacts and damage
Figure 5: EOC Management Section, above, shows all of the positions that are part of the EOC Management Section.

EOC Director
Operations Chief Planning/Intelligence
Chief Logistics Chief Finance/Admin Chief
EOC Coordinator Assistant to EOC
Director
Liason Officer Legal Officer
Safety Officer

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24 PAGE IS INTENTIONALLY BLANK

Page 223 ends

25 JobAid: EOC Director

POSITION

OVERVIEW
• Overall responsibility and authority for the operation of the EOC. • Will assure EOC is staffed and operated at a level commensurate with the emergency.

REPORT TO
CITY COUNCIL or DESIGNEE

TO ME GENERAL STAFF
• Operations Section Chief
• Planning/Intelligence Section
Chief
• Logistics Section Chief
• Finance/Administration Section
Chief

MANAGEMENT STAFF
• EOC Coordinator
• Public Information Officer
• Liaison Officer/Agency
Representative
• Safety Officer
• Legal Officer
• Private Sector Coordinator
PLANS
& REPORTS
EOC ACTION PLAN | REVIEW + APPROVAL
ADVANCE PLAN(S) | REVIEW + APPROVAL
DEMOBILIZATION PLAN | REVIEW + APPROVAL
PRESS RELEASES | REVIEW + APPROVAL
REPORTS | REVIEW + APPROVAL
FORMS
& GUIDES
• POSITION JOBAID
• ALL ICS FORMS (IF USING)
• EOC-225 FOR PD

CREDENTIALING
• PROCLAMATION

RESOLUTION
GUIDE
• PLANNING “P”
• RECOVERY PLAN/PROJECT

MANAGEMENT

TECHNOLOGY
• LAPTOP
• PHONE (DESK OR CELL)
RESOURCES • WORKSTATION
• POSITION BINDER (CAN BE VIRTUAL)
• VEST

PROFESSIONAL

CREDENTIAL
To receive professional credit for Emergency Management EOC/Career Credentialing, complete and turn in:

EOC-225 to CALOES | [email protected]

TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
DUTIES

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26 TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
• Establish appropriate EOC staffing level
• Continuously monitor organizational effectiveness and make appropriate changes
Exercise overall management responsibility for the coordination between emergency response agencies in the jurisdiction.
• Alongside General Staff, set jurisdictional priorities for response. • Ensure all department/agency actions support established EOC priorities.

Ensure that inter-agency coordination is accomplished effectively.

ACTIVATION
Determine appropriate level of activation based on known situation Mobilize/Recall appropriate personnel to the EOC for initial activation.

Respond immediately to EOC site and determine operational status. • Obtain briefing from available sources.
• Ensure that EOC is properly set up and ready for operations. • Ensure that EOC check-in procedure is established
(FORM | EOC-211, FORM | EOC-205A)
Ensure that EOC organization and staffing chart is posted and completed (FORM | EOC-207)
Determine needed EOC sections, assign Section Chiefs and ensure sections are adequately staffed.

Operations Section Chief
Logistics Section Chief
Planning/Intelligence Section Chief
Finance/Administration Section Chief
Determine needed Management Staff positions and ensure they are filled as soon as possible.

EOC Coordinator
Public Information Officer
Liaison Officer
Safety Officer
Legal Officer

Page 225 ends

27 TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
Ensure telephone and/or radio communications with other EOCs/DOCs is established and functioning.

Schedule the initial EOC Action Planning Meeting
(FORM | EOC-230)
Alongside General Staff, determine what representation is needed at the EOC from other emergency response agencies.

Assign a liaison officer to coordinate outside agency response to the EOC, and if needed, assist in establishing an Inter-Agency Coordination Group.

RESPONSE
Monitor general staff activities to ensure appropriate actions are being taken.

Alongside Public Information Officer, conduct news conferences and review media releases for final approval. Follow established procedure for public information.
(FORM | PRESS RELEASE)
Ensure Liaison Officer is providing and maintaining effective inter-agency coordination.

Based on status reports, establish initial strategic objectives for the EOC.

Alongside Management Staff, prepare EOC objectives for the initial Action Planning Meeting.
(FORM | EOC-202)
(GUIDE | PLANNING “P” GUIDE)

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28 TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
• Convene Initial Action Planning meeting.
• Ensure that all Section Chiefs, Management Staff, and key agency representatives are in attendance.
• Ensure appropriate Action Planning procedures are followed. (GUIDE | PLANNING “P” GUIDE)
• Ensure meeting is facilitated appropriately by the
Planning/Intelligence Section,
and consensus among EOC Coordinator, PIO, and Section Chiefs on objectives for forthcoming operational period.

Assess the situation, define problems, set priorities, and establish strategic and SMART objectives for the
response/recovery period
Determine the Operational Period time frame (i.e., 6-, 8- or 12-hour shifts)
Review and identify the need for additional staffing and/or other resources
When Action Plan is completed by the Planning/Intelligence Section, review, approve and authorize its distribution and implementation. (FORMS | EOC-201, EOC-202, EOC-205A, EOC-207,
EOC-208, EOC-211, EOC-213. EOC-215, EOC-215A,
EOC-230 OR PLAN | EOC ACTION PLAN)
Conduct periodic briefings with general staff to ensure strategic objectives are current and appropriate.

Conduct periodic briefings for elected officials or their representatives. (FORM | EOC-209 OR REPORT | SITUATION STATUS)
If appropriate, issue an Emergency Proclamation, and coordinate local government proclamations with other emergency response agencies. (FORM | PROCLAMATION RESOLUTION)

SHIFT CHANGE/TRANSFER OF DUTIES
• Provide turnover briefing to position replacement.
• Provide details regarding ongoing activities and planned activities to be accomplished during the upcoming operational period. (FORM | USE CURRENT POSITION JOBAID)
(FORM | USE CURRENT EOC-214)

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29 TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
Ensure next shift’s staff are accounted for
Ensure the safety and well-being of staff being dismissed for the operational period
Provide all completed documentation to the Documentation Unit Follow EOC check out procedures, including signing out
(FORM | EOC-211, FORM | EOC-205A)

DEMOBILIZATION
Authorize demobilization of sections, branches and units when they are no longer required informally or via a plan.
(PLAN | DEMOBILIZATION PLAN)
Notify higher level EOCs and other appropriate organizations of planned demobilization, as appropriate.

Ensure that open actions not completed will be handled after demobilization.

Ensure that all required forms or reports are completed prior to demobilization.

Prepare to provide input to the after-action report.

Proclaim termination of the emergency response and proceed with recovery operations.

TERMINATION
Alongside Public Information Officer, make emergency termination notifications to City Council, Response Partners, Community and OP Area.

Page 228 ends

30 TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
Provides a final emergency briefing of the event to EOC personnel to include:

Date/time of termination.

Requests all documentation developed during the event
response.

Instructions for support of recovery operations or assembly of the final report.

Time and date of formal debrief to identify issues, lessons learned, and corrective actions.

Instructions for resumption of normal operations.

Determine if a formal Recovery Plan is required based on a review of the technical criteria by:

Length and resources required for investigating and fact-finding activities.

Assessment of property damage efforts require substantial and prolonged coordination and communications with off-site governments, agencies, and/or response organizations.

Number of personal injuries or illnesses requiring protracted follow-up treatment, analysis, and public information.
• Supervise the transition of the EOC from response to recovery operations, as necessary.
• Appoint a recovery manager; the recovery manager will establish a recovery organization and recovery plan.
(GUIDE | RECOVERY PLAN/PROJECT

MANAGEMENT)
• Proclaim EOC Deactivate.
• Approve deactivation of other emergency facilities that were opened because of the emergency.

Assists with recovery objectives, as requested for Recovery Plan. (GUIDE | RECOVERY PLAN/PROJECT

MANAGEMENT)
Turn over command to Recovery Manager.

Schedule Incident Debriefing.
• Assists with the development of a Final AAR.
• Approved final AAR
(REPORT | LOCAL GOVERNMENT AFTER ACTION

REPORT)

Page 229 ends

31 TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
Turns in completed job aids, forms, and notes to Documentation Unit.

SHIFT/STAFF CHANGE

TASKS (PENDING)
NOTES

Page 230 ends

32 Name: Forwarding
Phone #: _______________________
Date: Time: ______________am / pm

PAGE IS INTENTIONALLY BLANK

Page 231 ends

33 JobAid: EOC Coordinator

POSITION

OVERVIEW
• The EOC Coordinator assists and serves as an advisor to the EOC Director and General Staff as needed
• Oversees the overall functioning of the emergency operations center

REPORT TO EOC DIRECTOR
PLANS
& REPORTS
• ALL PLANS
• ALL REPORTS
FORMS
& GUIDES
FORMS
• ALL
• POSITION JOBAID
• EOC-225 FOR PD CREDENTIALING
GUIDES
• ALL

TECHNOLOGY
• LAPTOP
• PHONE (DESK OR CELL)
RESOURCES • WORKSTATION
• POSITION BINDER (CAN BE VIRTUAL)
• VEST

PROFESSIONAL

CREDENTIAL
To receive professional credit for Emergency Management EOC/Career Credentialing, complete and turn in:
(EOC-225) to CALOES | [email protected]

Page 232 ends

34 TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
DUTIES
Facilitate the overall functioning of the EOC.
• Assist and serve as an advisor to the EOC Director and General Staff as needed.
• Provide information and guidance related to the internal functions of the EOC.
• Ensure compliance with operational area emergency plans and procedures.

Assist the Liaison Officer in ensuring proper procedures are in place for directing agency representatives and conducting VIP/visitor tours of the EOC.

ACTIVATION
Check in at the EOC
(FORM | EOC-211, FORM | EOC-205A)
Assist with EOC Set-up (If not already fully set-up)
Check workstation to ensure readiness
Wear identification vest and read over jobaid.

Receive situation, section and position briefing from available and appropriate personnel.

Ensure readiness to maintain concise records of position activities (FORM | EOC-214)
Assist the EOC Director in determining appropriate staffing for the EOC. (FORM | EOC-207)
Provide assistance and information regarding section staffing to all general staff.

RESPONSE
Assist the EOC Director and the General Staff in developing overall strategic objectives as well as section objectives for the EOC Action Plan. (FORM | EOC-202)
(GUIDE | PLANNING “P” GUIDE)

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35 TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
Advise the EOC Director on proper procedures for enacting emergency proclamations, emergency ordinances and resolutions, and other legal requirements.
(FORM | PROCLAMATION RESOLUTION)
(GUIDE | LEGAL AUTHORITIES)
Assist the Planning/Intelligence Section in the development, continuous updating, and execution of the EOC Action Plan.
(PLAN | EOC ACTION PLAN)
(GUIDE | PLANNING “P” GUIDE)
Provide overall procedural guidance to General Staff as required.

Provide general advice and guidance to the EOC Director as required.

Ensure that all appropriate notifications are made to same and one level higher EOCs.

Ensure that all communications with appropriate emergency response agencies is established and maintained.

Assist the EOC Director in preparing for and conducting briefings with Management Staff, the agency or jurisdiction policy groups, the media, and the public.
(REPORT | EOC-209) or (REPORT | SITUATION STATUS)
(FORM | PRESS RELEASE)
Assist the Liaison Officer with coordination of all EOC visits.

Aid with shift change activity as required.

SHIFT CHANGE/TRANSFER OF DUTIES
Provide turnover briefing to position replacement.

Provide details regarding ongoing activities and planned activities to be accomplished during the upcoming operational period.
(FORM | USE CURRENT POSITION JOBAID)
(FORM | USE CURRENT EOC-214)
Provide all completed documentation to the Documentation Unit Follow EOC check out procedures, including signing out, workstation clean-up and forwarding phone number where you can be reached. (FORM | EOC-211, FORM | EOC-205A)

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36 TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending

DEMOBILIZATION
Deactivate position when authorized by EOC Director and follow Demobilization Unit Leader directions/plan.

Complete all required forms, reports, and other documentation. Provide all completed documentation to the Documentation Unit, prior to your departure.

Clean up your work area before you leave.

Provide a forwarding phone number where you can be reached.

Be prepared to provide input to the after-action report.

Page 235 ends

37 SHIFT/STAFF CHANGE

TASKS (PENDING)
NOTES
Name: Forwarding
Phone #: _______________________
Date: Time: ________________am / pm

Page 236 ends

38 PAGE IS INTENTIONALLY BLANK

Page 237 ends

39 JobAid: Legal Officer

POSITION

OVERVIEW
• Provides legal counsel to the EOC Director and all City Staff in legal matters pertaining to emergency response and recovery.
• Assists in the preparation of proclamations, ordinances, and other legal documents; and maintains the City’s legal records and reports.

REPORT TO EOC DIRECTOR
PLANS
& REPORTS
SHARES WITH RELEVANT STAKEHOLDERS. NOT RESPONSIBLE FOR
DEVELOPMENT.

FORMS &
GUIDE
FORM
• POSITION JOBAID
• EOC-205A COMMUNICATION LIST
• EOC-211 CHECK-IN LIST
• EOC-214 ACTIVITY LOG
• EOC-225 FOR PD CREDENTIALING
• PROCLAMATION RESOLUTION
GUIDE
• LEGAL AUTHORITIES

TECHNOLOGY
• LAPTOP
• PHONE (DESK OR CELL)
RESOURCES • WORKSTATION
• POSITION BINDER (CAN BE VIRTUAL)
• VEST

PROFESSIONAL

CREDENTIAL
To receive professional credit for Emergency Management EOC/Career Credentialing, complete and turn in:
(EOC-225) to CALOES | [email protected]

Page 238 ends

40 TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
DUTIES
Advises the Multi-Agency Coordination/Policy Group and/or EOC Director, and the Management and General Staff, as needed, on the legality and/or legal implications of contemplated emergency actions and policies (Reference the California Emergency Services Act, Stafford Act, etc., as necessary).

Establishes areas of legal responsibility and/or potential liabilities.

As needed, prepares documents relative to evacuations, curfews, and demolition of hazardous structures or conditions.

Develops emergency rules, regulations and laws required for acquisition and/or control of critical resources.

Receive situation, section and position briefing from available/appropriate personnel.

Ensure readiness to maintain concise records of position activities (FORM | EOC-214)
Obtain assistance for position through the Personnel Unit in Logistics, as required.

RESPONSE
Assist as necessary with Emergency Proclamation Resolution Process and Forms.
(FORM | PROCLAMATION RESOLUTION)
Provide technical knowledge of jurisdictional authorities. (GUIDE | LEGAL AUTHORITIES)

Page 239 ends

41 TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
Develops emergency rules, regulations and laws required for acquisition and/or control of critical resources.

Prepares documents relative to evacuations, curfews, and demolition of hazardous structures or conditions.

SHIFT CHANGE/TRANSFER OF DUTIES
Provide turnover briefing to position replacement.

DEMOBILIZATION
Deactivate position when authorized by EOC Director and follow Demobilization Unit Leader directions/plan.
• Release agency representatives that are no longer required in the EOC when authorized by the EOC Director.
• Ensure that you collect any documentation from them that would be relevant for after-action report.

Complete all required forms, reports, and other documentation. Provide all completed documentation to the Documentation Unit, prior to your departure.

Clean up your work area before you leave.

Provide a forwarding phone number where you can be reached.

Be prepared to provide input to the after-action report.

Page 240 ends

42 SHIFT/STAFF CHANGE

TASKS (PENDING)
NOTES
Name:

Forwarding
Phone #: _______________________
Date: Time: ________________am / pm

Page 241 ends

43 JobAid: Liaison Officer

POSITION

OVERVIEW
• Responsible for serving as the point of contact to all internal and external individuals, organizations, agencies and customers
• Oversee all special events, dignitary visits and field liaison positions

REPORT TO EOC DIRECTOR
PLANS
& REPORTS
SHARES WITH RELEVANT STAKEHOLDERS. NOT RESPONSIBLE FOR

DEVELOPMENT
FORMS • POSITION JOBAID
• EOC-205A COMMUNICATION LIST
• EOC-209 INCIDENT STATUS SUMMARY
• EOC-211 CHECK-IN LIST
• EOC-214 ACTIVITY LOG
• EOC-225 FOR PD CREDENTIALING

TECHNOLOGY
• LAPTOP
• PHONE (DESK OR CELL)
RESOURCES • WORKSTATION
• POSITION BINDER (CAN BE VIRTUAL)
• VEST

PROFESSIONAL

CREDENTIAL
To receive professional credit for Emergency Management EOC/Career Credentialing, complete and turn in:
(EOC-225) to CALOES | [email protected]

Page 242 ends

44 TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
DUTIES
• Oversee all liaison activities, including coordinating outside agency representatives assigned to the EOC.
• Handle requests from other EOCs for EOC agency representatives.

Establish and maintain a central location for incoming agency representatives, providing workspace and support as needed.

Ensuring that position specific guidelines, policy directives, situation reports, and a copy of the EOC Action Plan is provided to Agency Representatives upon check-in.

In conjunction with the EOC Coordinator, provide orientations for VIPs and other visitors to the EOC.

Ensuring that demobilization is accomplished when directed by the EOC Director.

Receive situation, section and position briefing from available/appropriate personnel.

Ensure readiness to maintain concise records of position activities (FORM | EOC-214)
Obtain assistance for position through the Personnel Unit in Logistics, as required.

RESPONSE
Contact Agency Representatives already on-site, ensuring that they:

Have signed into the EOC
Understand their role in the EOC
Know their work locations
Understand the EOC organization and floor plan.

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45 TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
Determine if additional representation is required from:

Community based organizations
Private organizations
Utilities not already represented
Other agencies
Alongside EOC Director and EOC Coordinator, establish and maintain Interagency Coordination Group made up of outside agency representatives and executives not assigned to specific sections within the EOC.
• Assist the EOC Director and EOC Coordinator in conducting regular briefings for the Inter-Agency Coordination Group.
• Assist with distribution of the current EOC Action Plan and Situation Report.
(PLAN | EOC ACTION PLAN)
(FORM | EOC-209) or (REPORT | SITUATION STATUS)
Request that Agency Representatives maintain communications with their agencies and obtain situation status reports regularly.

With the approval of the EOC Director, provide agency representatives from the EOC to other EOCs as required and requested.
• Maintain active roster of agency representatives located at the EOC • Roster should be distributed internally on a regular basis. o (FORM | EOC-211 JUST FOR AGENCY

REPRESENTATIVES)
o (FORM | EOC-205A JUST FOR AGENCY

REPRESENTATIVES)

SHIFT CHANGE/TRANSFER OF DUTIES
Provide turnover briefing to position replacement.

Page 244 ends

46 TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending

Complete all required forms, reports, and other documentation. Provide all completed documentation to the Documentation Unit, prior to your departure.

Clean up your work area before you leave.

Provide a forwarding phone number where you can be reached.

Be prepared to provide input to the after-action report.

TERMINATION
Provide Public Information officer with agency roster for final termination notification
(FORM | EOC-211 JUST FOR AGENCY

REPRESENTATIVES)

Page 245 ends

47 SHIFT/STAFF CHANGE

TASKS (PENDING)
NOTES
Name:

Forwarding
Phone #: _______________________
Date: Time: ________________am / pm

Page 246 ends

Page 247 ends

49 PAGE IS INTENTIONALLY BLANK

Page 248 ends

50 JobAid: Public Information Officer

POSITION

OVERVIEW
Responsible for providing news and information on the emergency/disaster to the media, the public, all departments and required agencies.

REPORT TO EOC DIRECTOR
PLANS
& REPORTS PRESS RELEASES | DEVELOPS
FORMS
& GUIDES
FORMS
• POSITION JOBAID
• EOC-205A COMMUNICATION LIST
• EOC-211 CHECK-IN LIST
• EOC-214 ACTIVITY LOG
• MEDIA CALL
• PUBLIC CALL
• DISASTER ASSISTANCE DIRECTORY
• PRESS RELEASE
• MEDIA BRIEFING SCHEDULE
• EOC-225 FOR PD CREDENTIALING
GUIDE
• MEDIA CENTER/JOINT INFORMATION CENTER
• EMERGECY ALERT SYSTEM NOTIFICATION

TECHNOLOGY
• LAPTOP
• PHONE (DESK OR CELL)
RESOURCES • WORKSTATION
• POSITION BINDER (CAN BE VIRTUAL)
• VEST

PROFESSIONAL

CREDENTIAL
To receive professional credit for Emergency Management EOC/Career Credentialing, complete and turn in:
(EOC-225) to CALOES | [email protected]

Page 249 ends

51 TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
DUTIES
Serve as the central coordination point for the agency or jurisdiction for all media releases.

Ensure that the public within the affected area receives complete, accurate, and consistent information about life safety procedures, public health advisories, relief and assistance programs and other vital information.

Coordinate media releases with Public Information Officers at incidents or representing other affected emergency response agencies as required.

Develop the format for press conferences, in conjunction with the EOC Director.

Maintaining a positive relationship with the media representatives.

Supervising the Public Information Branch.

Receive situation, section and position briefing from available and appropriate personnel.

Ensure readiness to maintain concise records of position activities (FORM | EOC-214)
Determine staffing requirements and make required personnel assignments for the Public Information function to the Personnel Unit in Logistics, as required.

RESPONSE
Obtain policy guidance from the EOC Director regarding press releases.

Page 250 ends

52 TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
• Keep the EOC Director advised of all unusual requests for information and of all major critical or unfavorable media comments. • Recommend procedures or measures to improve media relations.

Coordinate with the Situation Analysis Unit and identify the method for obtaining and verifying significant information as it is developed.

Develop and publish a media-briefing schedule, to include location, format, and preparation and distribution of handout materials. (FORM | MEDIA BRIEFING SCHEDULE)
Implement and maintain an overall information release program.

Establish a Media or Joint Information Center, as required, providing necessary space, materials, telephones, and electrical power. (GUIDE | MEDIA CENTER/JOINT INFORMATION CENTER)
• Maintain up-to-date status boards and other references at the Media or Joint Information Center.
• Provide adequate staff to answer questions from members of the media.

Interact with other EOC PIOs and obtain information relative to public information operations.

Develop content for state Emergency Alert System (EAS) releases if available. Monitor EAS releases as necessary.
(GUIDE | EMERGENCY ALERT SYSTEM NOTIFICATIONS)
In coordination with other EOC sections and as approved by the EOC Director, issue timely and consistent advisories and instructions for life safety, health, and assistance for the public.
• At the request of the EOC Director, prepare media briefings and press releases for members of the agencies or jurisdiction policy groups. • Provide other assistance as necessary to facilitate their participation in media briefings and press conferences.
(FORM | PRESS RELEASE)
Ensure that a rumor control function is established to correct false or erroneous information.

Ensure that adequate staff is available at incident sites to coordinate and conduct tours of the affected areas.

Page 251 ends

53 TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
Provide appropriate staffing and telephones to efficiently handle incoming media and public calls.
(FORM | MEDIA CALL)
(FORM | PUBLIC CALL)
Prepare, update, and distribute to the public a Disaster Assistance Information Directory, which contains locations to obtain food, shelter, supplies, health services, etc.
(FORM | DISASTER ASSISTANCE DIRECTORY)
Ensure that announcements, emergency information and materials are translated and prepared for special populations (non-English speaking, hearing impaired etc.).

Monitor broadcast media, using information to develop follow-up press releases and rumor control.
(FORM | PRESS RELEASE)
Ensure that file copies are maintained of all information released.

Provide copies of all press releases to the EOC Director for approval. (FORM | USE CURRENT PRESS RELEASES)
Prepare final press releases and advise media representatives of pointsof-contact for follow-up stories.

SHIFT CHANGE/TRANSFER OF DUTIES
Provide turnover briefing to position replacement.

DEMOBILIZATION
Deactivate position when authorized by EOC Director and follow Demobilization Unit Leader directions/plan.

Page 252 ends

54 TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
Complete all required forms, reports, and other documentation. Provide all completed documentation to the Documentation Unit, prior to your departure.

Clean up your work area before you leave.

Provide a forwarding phone number where you can be reached.

Be prepared to provide input to the after-action report.

TERMINATION
Alongside EOC Director and Liaison Officer, make emergency termination notifications to City Council, Response Partners, Community and OP Area.

Page 253 ends

55 SHIFT/STAFF CHANGE

TASKS (PENDING)
NOTES
Name:

Forwarding
Phone #: _______________________
Date: Time: ________________am / pm

Page 254 ends

56 JobAid: Safety Officer/Assistant to the EOC Director

POSITION

OVERVIEW
• Responsible for identifying and mitigating safety hazards and situations of potential City liability during EOC operations.
• Ensuring that all facilities used in support of EOC operations have safe operating conditions (building, parking lots, etc.)

REPORT TO

EOC DIRECTOR
PLANS
& REPORTS
EOC ACTION PLAN | PROVIDES INPUT
ADVANCE PLANS + REPORTS (DEMO, RECOVERY ETC.) |

PROVIDES INPUT
FORMS • POSITION JOBAID
• EOC-205A COMMUNICATION LIST
• EOC-208 SAFETY MESSAGE
• EOC-211 CHECK-IN LIST
• EOC-214 ACTIVITY LOG
• EOC-215A SAFETY ANALYSIS
• EOC-225 FOR PD CREDENTIALING

TECHNOLOGY
• LAPTOP
• PHONE (DESK OR CELL)
RESOURCES • WORKSTATION
• POSITION BINDER (CAN BE VIRTUAL)
• VEST

PROFESSIONAL

CREDENTIAL
To receive professional credit for Emergency Management EOC/Career Credentialing, complete and turn in:
(EOC-225) to CALOES | [email protected]

Page 255 ends

57 TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
DUTIES
Ensure that all buildings and other facilities used in support of the EOC are in a safe operating condition.

Monitor operational procedures and activities in the EOC to ensure they are being conducted in a safe manner, considering the existing situation and conditions.

Stop or modify all unsafe operations outside the scope of the EOC Action Plan, notifying the EOC Director of actions taken.

Receive situation, section and position briefing from available/appropriate personnel.

Ensure readiness to maintain concise records of position activities (FORM | EOC-214)

RESPONSE
• Tour the entire EOC facility and evaluate conditions. • Advise the EOC Director of any conditions and actions that might result in liability, (unsafe layout or equipment set-up, etc.) Study the EOC facility and document the locations of all fire extinguishers, emergency pull stations, and evacuation routes and exits. (FORM | EOC-215a)
Be familiar with particularly hazardous conditions in the facility; act when necessary.

Prepare and present safety briefings for the EOC Director and General Staff at appropriate meetings.
(FORM | EOC-208)

Page 256 ends

58 TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
If the event that caused activation was an earthquake, provide guidance regarding actions to be taken in preparation for aftershocks.

Ensure that the EOC facility is free from any environmental threats - e.g., radiation exposure, air purity, water quality, etc.

Keep the EOC Director advised of unsafe conditions; act when necessary.

Coordinate with the Finance/Administration Section in preparing any personnel injury claims or records necessary for proper case evaluation and closure.

SHIFT CHANGE/TRANSFER OF DUTIES
Provide turnover briefing to position replacement.

DEMOBILIZATION
Deactivate position when authorized by EOC Director and follow Demobilization Unit Leader directions/plan.

Complete all required forms, reports, and other documentation. Provide all completed documentation to the Documentation Unit, prior to your departure.

Clean up your work area before you leave.

Provide a forwarding phone number where you can be reached.

Be prepared to provide input to the after-action report.

Page 257 ends

59 SHIFT/STAFF CHANGE

TASKS (PENDING)
NOTES
Name:

Forwarding
Phone #: _______________________
Date: Time: ________________am / pm

Page 258 ends

60 PAGE IS INTENTIONALLY BLANK

3.2 Operations Section
Figure 6: EOC Operations Section
This section contains functional section and position descriptions, responsibilities, and jobaids for personnel assigned to the Operations Section of the City EOC. Jobaids describe the minimum actions that should be accomplished by personnel assigned to functional positions within the section.

Section Overview:

Operations
Chief
Construction
& Engineering
Utilities
Damage &
Safety
Assessment
Debris
Management Infrastructure

Page 259 ends

61 • The Operations Section is primarily responsible for managing the operations of various response elements involved in the disaster/emergency Section Responsibilities Include:
• Fire: Fire/Rescue, Hazardous Materials, Emergency Medical Services, Environmental Preservation
• Law: Coroner, Law Enforcement, Investigations, Security • Care & Shelter: Care and Shelter
• Public Works: Street, Traffic, Utilities, Solid Waste, Wastewater, Parking, Facility and Vehicle Maintenance
• Construction & Engineering: Building Safety, Building Damage, and Safe Access Figure 6: EOC Operations Section, above, shows all the positions that are part of the EOC Operations Section.

JobAid: Operations Chief

POSITION

OVERVIEW
Responsible for the management and coordination of all EOC related operational functions. The Operations Section chief will ensure, based on the emergency, that all necessary operational functions have been activated and are appropriately staffed. Operation Section Chief will work in tandem with LA County Fire & Sheriff Department.

REPORT TO MANAGEMENT | EOC DIRECTOR

TO ME STAFF
• Care & Shelter Branch
• Facility Management
• Construction & Engineering
Branch
• Damage & Safety
• Public Works
• Utility Management
PLANS
EOC ACTION PLAN | SUPPORTS DEVELOPMENT

Page 260 ends

62 FORMS &

REPORTS
FORMS
• POSITION JOBAID
• RESOURCE REQUEST
• EOC-205A

COMMUNICATION LIST
• EOC-209 INCIDENT STATUS

SUMMARY
• EOC-211 CHECK-IN LIST
• EOC-213 RESOURCE

REQUEST
• EOC-214 ACTIVITY LOG
• EOC-215 RESOURCE

PLANNING WORKSHEET
• EOC-225 FOR PD

CREDENTIALING
REPORT
• AGRICULTURAL STATUS
• ENERGY STATUS
• FIREFIGHTING STATUS
• HAZMAT STATUS
• MASS CARE STATUS
• PUBLIC SAFETY STATUS
• PUBLIC WORKS STATUS
• SEARCH & RESCUE STATUS
• TRANSPORTATION STATUS
• UTILITY STATUS

TECHNOLOGY
• LAPTOP
• PHONE (DESK OR CELL)
RESOURCES • WORKSTATION
• BINDER
• VEST

PROFESSIONAL

CREDENTIAL
To receive professional credit for Emergency Management EOC/Career Credentialing, complete and turn in:
(EOC-225) to CALOES | [email protected]

TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
DUTIES
Ensure that the Operations Function is carried out including coordination of activities for all operational functions assigned to the EOC.

Ensure that operational objectives and assignments identified in the EOC Action Plan are carried out effectively.

Establish the appropriate level of branch and unit organizations within the Operations Section, continuously monitoring the effectiveness and modifying accordingly.

Exercise overall responsibility for the coordination of Branch and Unit activities within the Operations Section.
(FORM | EOC-215)
Ensure that the Planning/Intelligence Section is provided with Status Reports and Major Incident Reports.

Page 261 ends

63 TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
Conduct periodic Operations briefings for the EOC Director as required or requested.

Supervise the Operations Section.

ACTIVATION
Check in at the EOC.
(FORM | EOC-211, FORM | EOC-205A)
Assist with EOC Set-up (If not already fully set-up).

Check workstation to ensure readiness.

Wear identification vest and read over job aid.

Receive situation, section and position briefing from available and appropriate personnel.

Ensure readiness to maintain concise records of position activities. (FORM | EOC-214)
Ensure that the Operations Section is set up properly and that appropriate personnel, equipment, and supplies are in place, including maps and status boards.

Meet with Planning/Intelligence Section Coordinator; obtain a preliminary situation briefing.

Based on the situation, activate positions/branch within the section as needed:

Care & Shelter Branch
Construction & Engineering Branch
Damage & Safety
Public Works
Utility Management
Facility Management
Determine if there are mutual aid requests for these functional areas.

Initiate coordination with appropriate mutual aid systems as required.

Request additional personnel for the section as necessary for 24-hour operation.

Page 262 ends

64 TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
• Obtain a current communications status briefing from the Communications Branch Coordinator in Logistics.
• Ensure that there is adequate equipment and radio frequencies available as necessary for the section.

Determine estimated times of arrival of section staff from the Personnel Branch in Logistics.

Confer with the EOC Director to ensure that the Planning/Intelligence and Logistics Sections are staffed at levels necessary to provide adequate information and support for operations.

Coordinate with the Liaison Officer regarding the need for Agency Representatives in the Operations Section.

Coordinate with the Planning/Intelligence Section Coordinator to determine the need for any Technical Specialists.

Establish radio or phone communications with Department Operations Centers (DOCs), and/or with Incident Commander(s) as directed and coordinate accordingly.

Determine activation status of other EOCs in the Operational Area or adjacent areas and establish communication links with their Operations Sections if necessary.

Based on the situation known or forecasted, determine likely future needs of the Operations Section.

Identify key issues currently affecting the Operations Section; meet with section personnel and determine appropriate section objectives for the first operational period.

Review responsibilities of branches in section; develop an Operations Plan detailing strategy for carrying out Operations objectives.

Adopt a pro-active attitude. Think ahead and anticipate situations and problems before they occur.

RESPONSE
Ensure Operations Section position logs and other necessary files are maintained.

Page 263 ends

65 TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
Ensure that situation and resources information is provided to the Planning/Intelligence Section on a regular basis or as the situation requires, including Status Reports and Major Incident Reports. (FORM | EOC-209 OR OPTIONS BELOW)
(REPORT | AGRICULTURAL STATUS)
(REPORT | COMMUNICATION STATUS)
(REPORT | ENERGY STATUS)
(REPORT | FIREFIGHTING STATUS)
(REPORT | HAZMAT STATUS)
(REPORT | MASS CARE STATUS)
(REPORT | PUBLIC SAFETY STATUS)
(REPORT | PUBLIC WORKS STATUS)
(REPORT | SEARCH & RESCUE STATUS)
(REPORT | TRANSPORTATION STATUS)
(REPORT | UTILITY STATUS)
Ensure that all media contacts are referred to the Public Information Officer.

Conduct periodic briefings and work to reach consensus among staff on objectives and work assignments for forthcoming operational periods. (FORM | EOC-215)
Attend and participate in EOC Director's Action Planning meetings.

Provide the Planning/Intelligence Section Coordinator with the Operations Section's objectives prior to each Action Planning meeting.

Work closely with each Branch Coordinator to ensure that the Operations Section objectives, as defined in the current Action Plan, are being addressed.

Ensure that the branches coordinate all resource needs through the Logistics Section.
(FORM | RESOURCE REQUEST OR EOC-213)
Ensure that intelligence information from Branch Coordinators is made available to the Planning/ Intelligence Section in a timely manner.

Ensure that fiscal and administrative requirements are coordinated through the Finance/ Administration Section (notification of emergency expenditures and daily time sheets).

Brief the EOC Director on all major incidents.

Page 264 ends

66 TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
Complete a Major Incident Report for all major incidents; forward a copy to the Planning/ Intelligence Section.

Brief Branch Coordinators periodically on any updated information you may have received.

Share status information with other sections as appropriate.

SHIFT CHANGE/TRANSFER OF DUTIES
Provide turnover briefing to position replacement.

Follow EOC check out procedures, including signing out, workstation clean-up and forwarding phone number where you can be reached. (FORM | EOC-211, FORM | EOC-205A)

DEMOBILIZATION
Deactivate position when authorized by EOC Director and follow Demobilization Unit Leader directions/plan.
• Complete all required forms, reports, and other documentation. • Provide all completed documentation to the Documentation Unit, prior to your departure.

Turn over financial information to Finance/Administration Section Coordinator.

Clean up your work area before you leave.

Provide a forwarding phone number where you can be reached.

Be prepared to provide input to the after-action report.

Page 265 ends

67 SHIFT/STAFF CHANGE

TASKS (PENDING)

Page 266 ends

68 NOTES
Name:

Forwarding
Phone #: _______________________
Date: Time: ________________am / pm

Page 267 ends

69 JobAid: Construction & Engineering Branch

POSITION

OVERVIEW
Supports emergency response operations under the Operations Section and provides guidance for initial size-up, rapid needs, and preliminary disaster safety reports on the areas affected, damaged, and destroyed during an emergency event.

REPORT TO OPERATIONS CHIEF
TO ME • Damage/Safety Assessment Unit
• Debris Management Unit
• Public Works Unit
• Utilities Unit
PLANS
EOC ACTION PLAN | SUPPORTS DEVELOPMENT

FORMS &

REPORTS
FORMS
• POSITION JOBAID
• EOC-205A

COMMUNICATION LIST
• EOC-211 CHECK-IN LIST
• EOC-214 ACTIVITY LOG
• EOC-225 FOR PD

CREDENTIALING
• WINDSHIELD SURVEY
• INITIAL DAMAGE ESTIMATE

REPORTS
• PUBLIC WORKS &

ENGINEERING STATUS
• ENERGY STATUS

TECHNOLOGY
• LAPTOP
• PHONE (DESK OR CELL)
RESOURCES • WORKSTATION
• POSITION BINDER (CAN BE VIRTUAL)
• VEST

PROFESSIONAL

CREDENTIAL
To receive professional credit for Emergency Management EOC/Career Credentialing, complete and turn in:
(EOC-225) to CALOES | [email protected]

Page 268 ends

70 TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
DUTIES
Survey all utility systems, and restore systems that have been disrupted, including coordinating with utility service providers in the restoration of disrupted services.

Survey all public and private facilities, assessing the damage to such facilities, and coordinating the repair of damage to public facilities.

Survey all other infrastructure systems, such as streets and roads within the jurisdictional area.

Assist other sections, branches, and units as needed.

Supervise the Construction/Engineering Branch.

ACTIVATION
Check in at the EOC.
(FORM | EOC-211, FORM | EOC-205A)
Assist with EOC Set-up (If not already fully set-up).

Check workstation to ensure readiness.

Wear identification vest and read over jobaid.

Receive situation, section and position briefing from available and appropriate personnel.

Ensure readiness to maintain concise records of position activities. (FORM | EOC-214)
Based on the situation, activate the necessary Units within the Construction & Engineering Branch:
• Utilities Unit
• Public Works Unit
• Damage/Safety Assessment Unit
Contact and assist the Operational Area Public Works Mutual Aid Coordinator with the coordination of mutual aid resources as necessary.

Provide an initial situation report to the Operations Section Coordinator. (REPORT | PUBLIC WORKS & ENGINEERING STATUS)

Page 269 ends

71 TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
• Based on the initial EOC strategic objectives, prepare objectives for the Construction/ Engineering Branch.
• Provide them to the Operations Section Coordinator prior to the first Action Planning meeting.

RESPONSE
Ensure that Branch and Unit position logs and other necessary files are maintained.

Maintain current status on all construction/engineering activities being conducted.

Ensure that damage and safety assessments are being carried out for both public and private facilities.
(FORM | WINDSHIELD SURVEY)
Request mutual aid as required through the Operational Area Public Works Mutual Aid Coordinator.

Determine and document the status of transportation routes into and within affected areas.

Coordinate debris removal services as required.

Provide the Operations Section Coordinator and the Planning/Intelligence Section with an overall summary of Construction/Engineering Branch activities periodically during the operational period or as requested. (REPORT | PUBLIC WORKS & ENGINEERING STATUS)
Ensure that all Utilities and Construction/Engineering Status Reports, as well as the Initial Damage Estimation are completed and maintained. (REPORT | PUBLIC WORKS & ENGINEERING STATUS)
(REPORT | ENERGY STATUS)
(FORM | INITIAL DAMAGE ESTIMATE)
Refer all contacts with the media to the Public Information Branch.

Ensure that all fiscal and administrative requirements are coordinated through the Finance/ Administration Section (notification of any emergency expenditures and daily time sheets).
• Prepare objectives for the Construction/Engineering Branch for the subsequent operations period.
• Provide them to the Operations Section Coordinator prior to the end of the shift and the next Action Planning meeting.

Page 270 ends

72 TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
Provide your relief with a briefing at shift change, informing him/her of all ongoing activities, branch objectives for the next operational period, and any other pertinent information.

SHIFT CHANGE/TRANSFER OF DUTIES
Provide turnover briefing to position replacement.

Follow EOC check out procedures, including signing out, workstation clean-up and forwarding phone number where you can be reached. (FORM | EOC-211, FORM | EOC-205A)

Clean up your work area before you leave.

Provide a forwarding phone number where you can be reached.

Be prepared to provide input to the after-action report.

Page 271 ends

73 SHIFT/STAFF CHANGE

TASKS (PENDING)
NOTES
Name:

Forwarding
Phone #: _______________________
Date: Time: ________________am / pm

Page 272 ends

74 PAGE IS INTENTIONALLY BLANK

Page 273 ends

75 JobAid: Damage & Safety Assessment Unit

POSITION

OVERVIEW
Provides communication with the field level and/or coordinates the Initial Damage Estimate (IDEs); coordinates with public and private sector representatives to identify damages

REPORT TO OPERATIONS CHIEF
PLANS
EOC ACTION PLAN | SUPPORT DEVELOPMENT
FORMS • POSITION JOBAID
• EOC-205A COMMUNICATION LIST
• EOC-211 CHECK-IN LIST
• EOC-214 ACTIVITY LOG
• EOC-225 FOR PD CREDENTIALING
• INITIAL DAMAGE ESTIMATE
• WINDSHIELD SURVEY

TECHNOLOGY
• LAPTOP
• PHONE (DESK OR CELL)
RESOURCES • WORKSTATION
• POSITION BINDER (CAN BE VIRTUAL)
• VEST

PROFESSIONAL

CREDENTIAL
To receive professional credit for Emergency Management EOC/Career Credentialing, complete and turn in:
(EOC-225) to CALOES | [email protected]

Page 274 ends

76 TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
DUTIES
Collect initial damage/safety assessment information from other branches/units within the Operations Section.

If the emergency is storm, flood, or earthquake related, ensure that inspection teams have been dispatched to assess the condition of the dam.

Provide detailed damage/safety assessment information to the Planning/Intelligence Section, with associated loss damage estimates.

Maintain detailed records on damaged areas and structures.

Initiate requests for Engineers, to inspect structures and/or facilities.

Supervise the Damage/Safety Assessment Unit.

ACTIVATION
Check in at the EOC.
(FORM | EOC-211, FORM | EOC-205A)
Assist with EOC Set-up (If not already fully set-up).

Check workstation to ensure readiness.

Wear identification vest and read over job aid.

Receive situation, section and position briefing from available and appropriate personnel.

Ensure readiness to maintain concise records of position activities. (FORM | EOC-214)

RESPONSE
Establish and maintain a position log and other necessary files.

Obtain initial damage/safety assessment information from Fire & Rescue Branch, Law Enforcement Branch, Utilities Unit and other branches/units as necessary.

Coordinate with the American Red Cross, utility service providers, and other sources for additional damage/safety assessment information.

Page 275 ends

77 TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
Prepare detailed damage/safety assessment information, including estimate of value of the losses, and provide to the Planning/Intelligence Section.
(FORM | INITIAL DAMAGE ESTIMATE)
(FORM | WIND SHIELD SURVEY)
Clearly label each structure and/or facility inspected in accordance with ATC-20 standards and guidelines.

Maintain a list of structures and facilities requiring immediate inspection or engineering assessment.

Initiate all requests for engineers and building inspectors through the Operational Area EOC.

Keep the Construction/Engineering Branch Coordinator informed of the inspection and engineering assessment status.

Refer all contacts with the media to the Public Information Officer.

SHIFT CHANGE/TRANSFER OF DUTIES
Provide turnover briefing to position replacement.

Follow EOC check out procedures, including signing out, workstation clean-up and forwarding phone number where you can be reached. (FORM | EOC-211, FORM | EOC-205A)

Page 276 ends

78 TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
Clean up your work area before you leave.

Provide a forwarding phone number where you can be reached.

Be prepared to provide input to the after-action report.

Page 277 ends

79 SHIFT/STAFF CHANGE

TASKS (PENDING)
NOTES
Name:

Forwarding
Phone #: _______________________
Date: Time: ________________am / pm

Page 278 ends

80 PAGE IS INTENTIONALLY BLANK

Page 279 ends

81 JobAid: Public Works Part 1 (Debris Management)

POSITION

OVERVIEW
Responsible for debris management and removal.

REPORT TO OPERATIONS CHIEF
PLANS
EOC ACTION PLAN | SUPPORTS DEVELOPMENT
FORMS • POSITION JOBAID
• EOC-205A COMMUNICATION LIST
• EOC-211 CHECK-IN LIST
• EOC-214 ACTIVITY LOG
• EOC-225 FOR PD CREDENTIALING

TECHNOLOGY
• LAPTOP
• PHONE (DESK OR CELL)
RESOURCES • WORKSTATION
• POSITION BINDER (CAN BE VIRTUAL)
• VEST

PROFESSIONAL

CREDENTIAL
To receive professional credit for Emergency Management EOC/Career Credentialing, complete and turn in:
(EOC-225) to CALOES | [email protected]

Page 280 ends

82 TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
DUTIES
Develops and coordinates a response plan for debris management and removal.

Identifies and coordinates debris management and removal criteria to facilitate the FEMA eligibility.

Coordinates procurement and contracts with Logistics and Finance and Administration.

ACTIVATION
Check in at the EOC.
(FORM | EOC-211, FORM | EOC-205A)
Assist with EOC Set-up (If not already fully set-up).

Check workstation to ensure readiness.

Wear identification vest and read over job aid.

Receive situation, section and position briefing from available and appropriate personnel.

Ensure readiness to maintain concise records of position activities. (FORM | EOC-214)

RESPONSE
Establish and maintain a position log and other necessary files.

Implementing jurisdiction-specific Debris Management Plan.

Keep the section informed on the status of debris management.

Refer all contacts with the media to the Public Information Officer.

SHIFT CHANGE/TRANSFER OF DUTIES
Provide turnover briefing to position replacement.

Page 281 ends

83 TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
Provide details regarding ongoing activities and planned activities to be accomplished during the upcoming operational period.
(FORM | USE CURRENT POSITION JOBAID)
(FORM | USE CURRENT EOC-214)
Provide all completed documentation to the Documentation Unit.

Follow EOC check out procedures, including signing out, workstation clean-up and forwarding phone number where you can be reached. (FORM | EOC-211, FORM | EOC-205A)

Clean up your work area before you leave.

Provide a forwarding phone number where you can be reached.

Be prepared to provide input to the after-action report.

Page 282 ends

84 SHIFT/STAFF CHANGE

TASKS (PENDING)
NOTES
Name:

Forwarding
Phone #: _______________________
Date: Time: ________________am / pm

Page 283 ends

85 JobAid: Public Works Part 2 (Infrastructure)

POSITION

OVERVIEW
Evaluates and assesses the safety and condition of roadways, bridges, and other public works infrastructure.

REPORT TO OPERATIONS CHIEF
PLANS
EOC ACTION PLAN | SUPPORT DEVELOPMENT

FORMS &

REPORTS
FORMS
• POSITION JOBAID
• EOC-205A COMMUNICATION LIST
• EOC-211 CHECK-IN LIST
• EOC-214 ACTIVITY LOG
• EOC-225 FOR PD CREDENTIALING
REPORT
• PUBLIC WORKS STATUS

TECHNOLOGY
• LAPTOP
• PHONE (DESK OR CELL)
RESOURCES • WORKSTATION
• POSITION BINDER (CAN BE VIRTUAL)
• VEST

PROFESSIONAL

CREDENTIAL
To receive professional credit for Emergency Management EOC/Career Credentialing, complete and turn in:
(EOC-225) to CALOES | [email protected]

Page 284 ends

86 TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
DUTIES
Assist other Operation Section Branches by providing construction equipment and operators as necessary.

Provide heavy equipment assistance to the Damage/Safety Assessment Unit as required.

Provide emergency construction and repair to damaged roadways. Assist with the repair of utility systems as required.

Providing flood-fighting assistance, such as sandbagging, rerouting waterways away from populated areas, and river, creek, or streambed debris clearance.

Supervise the Public Works Unit.

Receive situation, section and position briefing from available and appropriate personnel.

Ensure readiness to maintain concise records of position activities (FORM | EOC-214)

RESPONSE
Establish and maintain a position log and other necessary files.

Ensure that appropriate staff are available to assist other emergency responders with the operation of heavy equipment, in coordination with the Logistics Section.

Ensure that engineering staff are available to assist the Damage/Safety Assessment Unit in inspecting damaged structures and facilities.

Page 285 ends

87 TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
As requested, direct staff to provide flood fighting assistance, clear debris from roadways and water ways, assist with utility restoration, and build temporary emergency structures as required.

Work closely with the Logistics Section to provide support and materiel as required.

Keep the Construction/Engineering Branch Coordinator informed of unit status.
(REPORT | PUBLIC WORKS STATUS)
Refer all contacts with the media to the Public Information Officer.

SHIFT CHANGE/TRANSFER OF DUTIES
Provide turnover briefing to position replacement.

Clean up your work area before you leave.

Provide a forwarding phone number where you can be reached.

Be prepared to provide input to the after-action report.

Page 286 ends

88 SHIFT/STAFF CHANGE

TASKS (PENDING)
NOTES
Name:

Forwarding
Phone #: _______________________
Date: Time: ________________am / pm

Page 287 ends

89 JobAid: Utilities Unit

POSITION

OVERVIEW
Coordinates with public and private utilities, including electric, gas, water, waste, and telephone to receive an assessment of the systems, and coordinates with utility companies to develop a restoration plan

REPORT TO OPERATIONS CHIEF
PLANS
EOC ACTION PLAN | SUPPORTS DEVELOPMENT

FORMS &
REPORT
FORMS
• POSITION JOBAID
• EOC-205A COMMUNICATION LIST
• EOC-211 CHECK-IN LIST
• EOC-214 ACTIVITY LOG
• EOC-225 FOR PD CREDENTIALING
REPORT
• UTILITY STATUS

TECHNOLOGY
• LAPTOP
• PHONE (DESK OR CELL)
RESOURCES • WORKSTATION
• POSITION BINDER (CAN BE VIRTUAL)
• VEST

PROFESSIONAL

CREDENTIAL
To receive professional credit for Emergency Management EOC/Career Credentialing, complete and turn in:
(EOC-225) to CALOES | [email protected]

Page 288 ends

90 TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
DUTIES
Assess the status of utilities, provide Utility Status Reports as required.

Coordinate restoration of damaged utilities with utility representatives in the EOC if present, or directly with Utility companies.

Supervise the Utilities Unit.

ACTIVATION
Check in at the EOC.
(FORM | EOC-211, FORM | EOC-205A)
Assist with EOC Set-up (If not already fully set-up).

Check workstation to ensure readiness.

Wear identification vest and read over jobaid.

Receive situation, section and position briefing from available and appropriate personnel.

Ensure readiness to maintain concise records of position activities. (FORM | EOC-214)

RESPONSE
Establish and maintain a position log and other necessary files.

Establish and maintain communications with the utility providers.

Determine the extent of damage to utility systems.

Coordinate with the Liaison Officer to ensure that agency representatives from affected utilities are available to respond to the EOC.

Ensure that all information on system outages is consolidated and provided to the Situation Analysis Unit in the Planning/Intelligence Section.

Ensure that support to utility providers is available as necessary to facilitate restoration of damaged systems.

Page 289 ends

91 TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
Keep the Health & Welfare Branch Coordinator informed of any damage to sewer and sanitation systems, as well as possible water contamination problems.

Keep the Construction/Engineering Branch Coordinator informed of the restoration status.

Complete and maintain the Utilities Status Report.
(REPORT | UTILITY STATUS)
Refer all contacts with the media to the Public Information Officer.

SHIFT CHANGE/TRANSFER OF DUTIES
Provide turnover briefing to position replacement.

Follow EOC check out procedures, including signing out, workstation clean-up and forwarding phone number where you can be reached. (FORM | EOC-211, FORM | EOC-205A)

Clean up your work area before you leave.

Provide a forwarding phone number where you can be reached.

Be prepared to provide input to the after-action report.

Page 290 ends

92 SHIFT/STAFF CHANGE

TASKS (PENDING)
NOTES
Name:

Forwarding
Phone #: _______________________
Date: Time: ________________am / pm

Page 291 ends

93 3.3 Planning & Intelligence Section
Figure 7: EOC Planning & Intelligence Section
This section contains functional section and position descriptions, responsibilities, and jobaids for personnel assigned to the Planning & Intelligence Section of the City EOC.

Jobaids describe the minimum actions that should be accomplished by personnel assigned to functional positions within the section.

Section Overview:
• The Planning & Intelligence Section is primarily responsible for compiling, assembling, and reporting all safety/damage assessment information Section Responsibilities Include:
• Collect, evaluate, analyze, display, and disseminate incident information and status of all assigned and available resources
• Functions as the primary support for decision-making to the overall emergency organization
• Provides anticipatory appraisals and develops plans necessary to cope with changing events
Figure 7: EOC Planning & Intelligence Section, above, shows all the positions that are part of the EOC Planning & Intelligence Section.

Planning/Intelligence
Chief
Situation & Damage
Analysis
Resource
Status/Tracking
Documentation
Planning
Action Planning Advanced Planning
Demobilization
GIS Specialist Social Media
Specialist
Technical Speciaist
Access and
Functional Needs
Specialist

Page 292 ends

Page 293 ends

95 JobAid: Planning & Intelligence Chief

POSITION

OVERVIEW
Responsible for managing the collection, documentation, evaluation, forecasting, dissemination and use of information about the development of the incident and status of resources
REPORT TO MANAGEMENT | EOC DIRECTOR

TO ME STAFF
• Situation Analysis Unit
• Documentation Unit
• Advanced Planning Unit
• Resource Status/Tracking Unit
• Demobilization Unit
Technical Specialist
• AFN Specialist
• GIS Specialist
• Social Media Specialist

PLANS &

REPORTS
EOC ACTION PLAN | OVERSEE DEVELOPMENT
ADVANCE PLANS | OVERSEE DEVELOPMENT
OPERATION SECTION REPORTS | OVERSEES COMPLITATION &

DISTRIBUTION
LOCAL GOVERNMENT AFTER ACTION REPORT | SUPPORTS

DEVELOPMENT
FORMS • POSITION JOBAID
• EOC-201 INCIDENT BRIEFING
• EOC-202 INCIDENT

OBJECTIVES
• EOC-205A

COMMUNICATION LIST
• EOC-207 ORGANIZATION
CHART
• EOC-209 INCIDENT STATUS

SUMMARY
• EOC-211 CHECK-IN LIST
• EOC-214 ACTIVITY LOG
• EOC-215 RESOURCE

PLANNING WORKSHEET
• EOC-215A SAFETY ANALYSIS
• EOC-225 FOR PD

CREDENTIALING
• EOC-230 DAILY MEETING

SCHEDULE

TECHNOLOGY
• LAPTOP
• PHONE (DESK OR CELL)
RESOURCES • WORKSTATION
• POSITION BINDER (CAN BE VIRTUAL)
• VEST

PROFESSIONAL

CREDENTIAL
To receive professional credit for Emergency Management EOC/Career Credentialing, complete and turn in:
(EOC-225) to CALOES | [email protected]

Page 294 ends

96 TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
DUTIES
Establish the appropriate level of staffing and organization for the Section.

Exercise overall responsibility for the coordination of unit activities within the section.

Supervise the Planning/Intelligence Section.

Ensure that the following responsibilities of the Section are addressed as required:
• Collect, analyze, and display situation information
• Prepare periodic Situation Report
• Preparing and distributing the EOC Action Plan and facilitating the Action Planning meeting
• Conducting Advance Planning activities and report
• Providing technical support services to the various EOC sections and branches, and documenting and maintaining files on all EOC activities In coordination with the other Section Coordinators, ensure that Status Reports are completed and utilized as a basis for Situation Analysis Reports, and the EOC Action Plan.

Keep the EOC Director informed of significant issues affecting the P&I Section

Receive situation, section and position briefing from available and appropriate personnel.

Ensure readiness to maintain concise records of position activities (FORM | EOC-214)

Page 295 ends

97 TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
Ensure that the Planning/Intelligence Section is set up properly and that appropriate personnel, equipment, and supplies are in place, including maps and status boards.

Based on the situation, activate positions/unit within the section as needed:

Situation Analysis Unit
Documentation Unit
Action Planning Unit
Resource Status/Tracking Unit
Demobilization Unit
Request additional personnel for the section as necessary to maintain a 24-hour operation.
• Establish contact with the Operational Area EOC when activated. • Coordinate Situation Analysis Reports with their Planning/Intelligence Section.
o (FORM | EOC-209 OR REPORT | SITUATION STATUS)
Meet with Operations Section Coordinator; obtain and review any major incident reports.
(REPORT |OPS ________ STATUS REPORT)
Review responsibilities of units in the section; develop plans for carrying out all responsibilities.
• Make a list of key issues to be addressed by Planning/Intelligence, in consultation with section staff.
• Identify objectives to be accomplished during the initial Operational Period.
o (FORM | EOC-202)
Keep the EOC Director informed of significant events.

Adopt a proactive attitude, thinking ahead and anticipating situations and problems before they occur.

RESPONSE
Ensure that Planning/Intelligence Section position logs and other necessary files are maintained.

Page 296 ends

98 TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
Ensure that The Situation Analysis Unit is maintaining current information for the situation analysis report.

Ensure that major incidents reports, and status reports are completed by the Operations Section and are accessible by Planning/Intelligence.

Ensure that a situation analysis report is produced and distributed to EOC Sections and the Operational Area EOC at least once, prior to the end of the operational period.
(FORM | EOC-209 OR REPORT | SITUATION STATUS)
Ensure that all status boards and other displays are kept current and that posted information is neat and legible.

Ensure that the Public Information Branch has immediate and unlimited access to all status reports and displays.

Conduct periodic briefings with section staff and work to reach consensus among staff on section objectives for forthcoming operational periods. (FORM | EOC-201)
Facilitate the EOC Director's Action Planning meetings approximately two hours before the end of each operational period.
(FORM | EOC-230)
Ensure that objectives for each section are completed, collected and posted in preparation for the next Action Planning meeting.

Ensure that the EOC Action Plan is completed and distributed prior to the start of the next operational period.
(FORMS | EOC-201, EOC-202, EOC-205A, EOC-207,
EOC-208, EOC-211, EOC-213. EOC-215, EOC-215A,
EOC-230 OR PLAN | EOC ACTION PLAN)
Work closely with each unit within the Planning/Intelligence Section to ensure the section objectives, as defined in the current EOC Action Plan, are being addressed.

Ensure that the Advance Planning Unit develops and distributes a report which highlights forecasted events or conditions likely to occur beyond the forthcoming operational period; particularly those situations which may influence the overall strategic objectives of the EOC. (PLAN | ADVANCE PLAN)
Ensure that the Documentation Unit maintains files on all EOC activities and provides reproduction and archiving services for the EOC, as required.

Page 297 ends

99 TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
Provide technical specialists to all EOC sections as required.

Ensure that fiscal and administrative requirements are coordinated through the Finance/ Administration Section.

SHIFT CHANGE/TRANSFER OF DUTIES
Provide turnover briefing to position replacement.

Clean up your work area before you leave.

Provide a forwarding phone number where you can be reached.

Be prepared to provide input and/or facilitate the after-action report. (REPORT | LOCAL GOVERNMENT AFTER ACTION

REPORT)

Page 298 ends

100

Page 299 ends

101

SHIFT/STAFF CHANGE

TASKS (PENDING)
NOTES
Name:

Forwarding
Phone #: _______________________
Date: Time: ________________am / pm

Page 300 ends

102

PAGE IS INTENTIONALLY BLANK

Page 301 ends

103
JobAid: Action Planning Unit

POSITION

OVERVIEW
Responsible for driving the EOC Action Planning process and supporting the development of the EOC Action Plan.

REPORT TO PLANNING & INTELLIGNCE CHIEF
PLANS EOC ACTION PLAN | DRIVE, DEVELOP, REVIEW OR PUT

TOGETHER
ADVANCE PLANS | DEVELOP OR PUT TOGETHER
FORMS • POSITION JOBAID
• EOC-202 INCIDENT OBJECTIVES
• EOC-205A COMMUNICATION LIST
• EOC-211 CHECK-IN LIST
• EOC-214 ACTIVITY LOG
• EOC-225 FOR PD CREDENTIALING

TECHNOLOGY
• LAPTOP
• PHONE (DESK OR CELL)
RESOURCES • WORKSTATION
• BINDER
• VEST

PROFESSIONAL

CREDENTIAL
To receive professional credit for Emergency Management EOC/Career Credentialing, complete and turn in:
(EOC-225) to CALOES | [email protected]

Page 302 ends

104

TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
DUTIES
Responsible for driving the EOC Action Planning process and supporting the development of the EOC Action Plan.

Receive situation, section and position briefing from available and appropriate personnel.

Ensure readiness to maintain concise records of position activities (FORM | EOC-214)

RESPONSE
Establish and maintain a position log and other necessary files.

Establish an EOC Action Planning process & meeting schedule for the operational period with the Planning & Intelligence Section Chief.

Coordinate the calling of EOC Action Planning meetings and remind Section Chiefs to bring summaries of their issues and needs, along with updates on the existing Action Plan
Ensure EOC Action Plan is developed for each operational period, based on objectives developed by each section
o (FORM | EOC-202 or PLAN | EOC ACTION PLAN)
Ensure the Planning and Intelligence Section Chief has everything that will be needed to facilitate the Action Planning meetings

Page 303 ends

105

TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
• Ensure that each section provides an update on their objectives at least 30 minutes prior to each Action Planning meeting. This includes those completed, and the status of those not completed, as well as new objectives to be added to the Action Plan
• In preparation for the Action Planning meeting, ensure that all EOC objectives are posted on chart paper and the meeting room is set up with appropriate equipment and materials
Prepare a draft EOC Action Plan and submit to the Planning & Intelligence Section Chief/EOC Director for approval.

Print and distribute the approved EOC Action Plan, coordinate with the Documentation Unit for reproduction and distribution as necessary

SHIFT CHANGE/TRANSFER OF DUTIES
Provide turnover briefing to position replacement.

Clean up your work area before you leave.

Provide a forwarding phone number where you can be reached.

Be prepared to provide input to the after-action report.

Page 304 ends

106

SHIFT/STAFF CHANGE

TASKS (PENDING)
NOTES
Name:

Forwarding
Phone #: _______________________
Date: Time: ________________am / pm

Page 305 ends

107
JobAid: Situation Analysis Unit

POSITION

OVERVIEW
Responsible for the collection, evaluation, organization, analysis, and display of incident status and situation information; and for compiling Department Status Reports

REPORT TO PLANNING & INTELLIGNCE CHIEF
PLANS EOC ACTION PLAN | SUPPORT DEVELOPMENT AND DISTRIBUTION OPERATION SECTION REPORTS | SUPPORTS COMPLITATION &

DISTRIBUTION

FORMS &
GUIDES
FORM
• POSITION JOBAID
• EOC-202 INCIDENT OBJECTIVES
• EOC-205A COMMUNICATION LIST
• EOC-209 INCIDENT STATUS SUMMARY
• EOC-211 CHECK-IN LIST
• EOC-214 ACTIVITY LOG
• EOC-225 FOR PD CREDENTIALING
GUIDE
• PLANNING “P” GUIDE

TECHNOLOGY
• LAPTOP
• PHONE (DESK OR CELL)
RESOURCES • WORKSTATION
• POSITION BINDER (CAN BE VIRTUAL)
• VEST

PROFESSIONAL

CREDENTIAL
To receive professional credit for Emergency Management EOC/Career Credentialing, complete and turn in:
(EOC-225) to CALOES | [email protected]

Page 306 ends

108

TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
DUTIES
Oversee the collection, organization, and analysis of situation information related to the emergency.

Ensure that information collected from all sources is validated prior to posting on status boards.

Ensure that situation analysis reports are developed for dissemination to EOC staff and to other EOCs as required.

Ensure that an EOC Action Plan is developed for each operational period.

Ensure that all maps, status boards and other displays contain current and accurate information.

Supervise Situation Analysis Unit.

Receive situation, section and position briefing from available and appropriate personnel.

Ensure readiness to maintain concise records of position activities (FORM | EOC-214)
Contact local government EOCs in the operational area and establish a schedule for obtaining situation reports.
• Ensure there are adequate staff available to collect and analyze incoming information.
• Maintain the Situation Analysis Report and facilitate the Action Planning process.
o (FORM | EOC-209 OR REPORT | SITUATION STATUS)
o (GUIDE | PLANNING “P” GUIDE)

Page 307 ends

109

TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
Prepare Situation Analysis Unit objectives for the initial Action Planning meeting.
(FORM | EOC-202)

RESPONSE
Establish and maintain a position log and other necessary files.

Oversee the collection and analysis of all emergency related information. • Oversee the preparation and distribution of the Situation Report. • Coordinate with the Documentation Unit for manual distribution and reproduction as required.
o (FORM | EOC-209 OR REPORT | SITUATION STATUS)
Ensure that each EOC Section provides the Situation Analysis Unit with Status Reports on a regular basis.
(REPORT |OPS ________STATUS REPORT)
Meet with the Public Information Officer to determine the best method for ensuring access to current information.

Prepare a situation summary for the EOC Action Planning meeting. (FORM | EOC-209 OR REPORT | SITUATION STATUS)
Ensure each section provides their objectives at least 30 minutes prior to each Action Planning meeting
• In preparation for the Action Planning meeting, ensure that all EOC objectives are posted on chart paper.
• Ensure the meeting room is set up with appropriate equipment and materials (easels, markers, situation analysis reports, etc.).

Following the meeting, ensure that the Documentation Unit publishes and distributes the EOC Action Plan prior to the beginning of the next operational period. (See attachment).

Ensure that adequate staff are assigned to maintain all maps, status boards and other displays.

SHIFT CHANGE/TRANSFER OF DUTIES
Provide turnover briefing to position replacement.

Page 308 ends

110

TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
Provide details regarding ongoing activities and planned activities to be accomplished during the upcoming operational period.
(FORM | USE CURRENT POSITION JOBAID)
(FORM | USE CURRENT EOC-214)
Provide all completed documentation to the Documentation Unit Follow EOC check out procedures, including signing out, workstation clean-up and forwarding phone number where you can be reached. (FORM | EOC-211, FORM | EOC-205A)

Clean up your work area before you leave.

Provide a forwarding phone number where you can be reached.

Be prepared to provide input to the after-action report.

Page 309 ends

111

SHIFT/STAFF CHANGE

TASKS (PENDING)
NOTES
Name:

Forwarding
Phone #: _______________________
Date: Time: ________________am / pm

Page 310 ends

112

PAGE IS INTENTIONALLY BLANK

Page 311 ends

113
JobAid: Documentation Unit

POSITION

OVERVIEW
Responsible for maintaining complete documentation of the emergency.

This includes damage assessment reports, EOC action reports, after action and corrective action reports.

REPORT TO PLANNING & INTELLIGNCE CHIEF

PLANS &

REPORTS
EOC ACTION PLAN | SUPPORT DEVELOPMENT AND

DISTRIBUTION
OPERATION SECTION REPORTS | SUPPORTS COMPLITATION &

DISTRIBUTION

FORMS &
REPORT
• POSITION JOBAID
• EOC-201 INCIDENT BRIEFING
• EOC-202 INCIDENT

OBJECTIVES
• EOC-205A

COMMUNICATION LIST
• EOC-207 ORGANIZATION
CHART
• EOC-209 INCIDENT STATUS

SUMMARY
• EOC-211 CHECK-IN LIST
• EOC-214 ACTIVITY LOG
• EOC-215 RESOURCE

PLANNING WORKSHEET
• EOC-215A SAFETY ANALYSIS
• EOC-225 FOR PD

CREDENTIALING
• EOC-230 DAILY MEETING

SCHEDULE

TECHNOLOGY
• LAPTOP
• PHONE (DESK OR CELL)
RESOURCES • WORKSTATION
• POSITION BINDER (CAN BE VIRTUAL)
• VEST

PROFESSIONAL

CREDENTIAL
To receive professional credit for Emergency Management EOC/Career Credentialing, complete and turn in:
(EOC-225) to CALOES | [email protected]

Page 312 ends

114

TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
DUTIES
Collect, organize and file all completed emergency related forms, to include: all EOC position logs, situation analysis reports, EOC Action Plans and any other related information, just prior to the end of each operational period.

Provide document reproduction services to EOC staff.

Distribute the EOC situation analysis reports, EOC Action Plan, and other documents, as required.

Maintain a permanent electronic archive of all situation reports and Action Plans associated with the emergency.

Assist the EOC Coordinator in the preparation and distribution of the After-Action Report.

Supervise the Documentation Unit.

Receive situation, section and position briefing from available and appropriate personnel.

Ensure readiness to maintain concise records of position activities (FORM | EOC-214)

RESPONSE
Establish and maintain a position log and other necessary files.

Meet with the Planning/Intelligence Section Coordinator to determine what EOC materials should be maintained as official records.

Page 313 ends

115

TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
Meet with the Recovery Unit Leader to determine what EOC materials and documents are necessary to provide accurate records and documentation for recovery purposes.

Initiate and maintain a roster of all activated EOC positions to ensure that position logs are accounted for and submitted to this position at the end of each shift.
(FORM | EOC-207, FORM | EOC-205A)
Reproduce and distribute the Situation Reports and Action Plans. Ensure distribution is made to the Operational Area EOC.
(FORM | EOC-209 OR REPORT | SITUATION STATUS)
(REPORT |OPS ________ STATUS REPORT)
(FORMS | EOC-201, EOC-202, EOC-205A, EOC-207,
EOC-208, EOC-211, EOC-213. EOC-215, EOC-215A,
EOC-230 OR PLAN | EOC ACTION PLAN)
Keep extra copies of reports and plans available for special distribution as required.

Set up and maintain document reproduction services for the EOC.

SHIFT CHANGE/TRANSFER OF DUTIES
Provide turnover briefing to position replacement.

DEMOBILIZATION
Deactivate position when authorized by EOC Director and follow Demobilization Unit Leader directions/plan.

Page 314 ends

116

TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
• Complete all required forms, reports, and other documentation. • Provide all completed documentation to the Documentation Unit, prior to your departure.
• Turn over financial information to Finance/Administration Section Coordinator.

Clean up your work area before you leave.

Provide a forwarding phone number where you can be reached.

Be prepared to provide input to the after-action report.

Page 315 ends

117

SHIFT/STAFF CHANGE

TASKS (PENDING)
NOTES
Name:

Forwarding
Phone #: _______________________
Date: Time: ________________am / pm

Page 316 ends

118

PAGE IS INTENTIONALLY BLANK

Page 317 ends

119
JobAid: Advance Planning Unit

POSITION

OVERVIEW
Responsible for developing reports and recommendations for future time periods and for preparing reports, development of the EOC Action Plan, and briefings for use in strategy and/or planning meetings

REPORT TO PLANNING & INTELLIGNCE CHIEF
PLANS EOC ACTION PLAN | DEVELOP, REVIEW OR PUT TOGETHER ADVANCE PLANS | DEVELOP OR PUT TOGETHER
FORMS • POSITION JOBAID
• EOC-202 INCIDENT OBJECTIVES
• EOC-205A COMMUNICATION LIST
• EOC-211 CHECK-IN LIST
• EOC-214 ACTIVITY LOG
• EOC-225 FOR PD CREDENTIALING

TECHNOLOGY
• LAPTOP
• PHONE (DESK OR CELL)
RESOURCES • WORKSTATION
• BINDER
• VEST

PROFESSIONAL

CREDENTIAL
To receive professional credit for Emergency Management EOC/Career Credentialing, complete and turn in:
(EOC-225) to CALOES | [email protected]

Page 318 ends

120

TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
DUTIES
Development of an Advance Plan consisting of potential response and recovery related issues likely to occur beyond the next operational period, generally within 36 to 72 hours.
• Review all available status reports, Action Plans, and other significant documents.
• Determine potential future impacts of the emergency; particularly issues which might modify the overall strategic EOC objectives.

Provide periodic briefings for the EOC Director and General Staff addressing Advance Planning issues.

Supervise the Advance Planning Unit.

Receive situation, section and position briefing from available and appropriate personnel.

Ensure readiness to maintain concise records of position activities (FORM | EOC-214)

RESPONSE
Establish and maintain a position log and other necessary files.

Monitor the current situation report to include recent updates.

Meet individually with the general staff and determine best estimates of the future direction & outcomes of the emergency.

Page 319 ends

121

TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
Develop an Advance Plan identifying future policy related issues, social and economic impacts, significant response or recovery resource needs, and any other key issues likely to affect EOC operations within a 36-to-72- hour time frame.
(PLAN | ADVANCE PLAN)
Submit the Advance Plan to the Planning/Intelligence Coordinator for review and approval prior to conducting briefings for the General Staff and EOC Director.
• Review Action Planning objectives submitted by each section for the next operational period.
• In conjunction with the general staff, recommend a transition strategy to the EOC Director when EOC activity shifts predominately to recovery operations.
o (FORM | EOC-202 or PLAN | EOC ACTION PLAN)
(PLAN | ADVANCE PLAN)

SHIFT CHANGE/TRANSFER OF DUTIES
Provide turnover briefing to position replacement.

Clean up your work area before you leave.

Page 320 ends

122

TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
Provide a forwarding phone number where you can be reached.

Be prepared to provide input to the after-action report.

Page 321 ends

123

SHIFT/STAFF CHANGE

TASKS (PENDING)
NOTES
Name:

Forwarding
Phone #: _______________________
Date: Time: ________________am / pm

Page 322 ends

124

PAGE IS INTENTIONALLY BLANK

Page 323 ends

125
JobAid: Resource Status/Tracking Unit

POSITION

OVERVIEW
Responsible for tracking and documenting all resources.

REPORT TO PLANNING & INTELLIGNCE CHIEF
PLANS
EOC ACTION PLAN | SUPPORT DEVELOPMENT
FORMS • POSITION JOBAID
• EOC-205A COMMUNICATION LIST
• EOC-207 ORGANIZATION CHART
• EOC-211 CHECK-IN LIST
• EOC-213 RESOURCE REQUEST
• EOC-214 ACTIVITY LOG
• EOC-215 RESOURCE PLANNING WORKSHEET
• EOC-225 FOR PD CREDENTIALING

TECHNOLOGY
• LAPTOP
• PHONE (DESK OR CELL)
RESOURCES • WORKSTATION
• POSITION BINDER (CAN BE VIRTUAL)
• VEST

PROFESSIONAL

CREDENTIAL
To receive professional credit for Emergency Management EOC/Career Credentialing, complete and turn in:
(EOC-225) to CALOES | [email protected]

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TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
DUTIES
Responsible for tracking and documenting resources including personnel, critical resources, transportation and support equipment. (FORM | RESOURCE TRACKING)
Responsible for coordinating closely with all units in the Logistics Section, particularly Supply/Procurement Unit, Personnel Unit, and Transportation Unit.

Receive situation, section and position briefing from available and appropriate personnel.

Ensure readiness to maintain concise records of position activities (FORM | EOC-214)

RESPONSE
Attends the Tactics/Strategy meeting (led by the Operations Section Chief) to complete the Operational Planning Worksheet
(FORM | EOC-215)
Complete resource request forms (ICS 213 form) for personnel, supplies, services, and equipment-as determined from the Operational Planning Worksheet (ICS 215 form/worksheet) developed during the Tactics/Strategy meeting.
(FORM | EOC-213)
(FORM | EOC-215)
Verifies proper check-in and check-out of personnel in the EOC using a Recorder.
(FORM | EOC-211)

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TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
Provides resource information to the Situation Analysis Unit, Demobilization Unit, and Logistics Section.
(FORM | EOC-209)
Assists in preparation of Organization Chart and post in the EOC. (FORM | EOC-207)

SHIFT CHANGE/TRANSFER OF DUTIES
Provide turnover briefing to position replacement.

Clean up your work area before you leave.

Provide a forwarding phone number where you can be reached.

Be prepared to provide input to the after-action report.

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SHIFT/STAFF CHANGE

TASKS (PENDING)
NOTES
Name:

Forwarding
Phone #: _______________________
Date: Time: ________________am / pm

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129
JobAid: Demobilization Unit

POSITION

OVERVIEW
Responsible for preparing a Demobilization Plan to ensure an orderly, safe, and cost-effective release of personnel and equipment

REPORT TO PLANNING & INTELLIGNCE CHIEF
PLANS EOC ACTION PLAN | SUPPORT DEVELOPMENT
DEMOBILIZATION PLAN | DEVELOP
FORMS • POSITION JOBAID
• EOC-205A COMMUNICATION LIST
• EOC-211 CHECK-IN LIST
• EOC-214 ACTIVITY LOG
• EOC-225 FOR PD CREDENTIALING

TECHNOLOGY
• LAPTOP
• PHONE (DESK OR CELL)
RESOURCES • WORKSTATION
• POSITION BINDER (CAN BE VIRTUAL)
• VEST

PROFESSIONAL

CREDENTIAL
To receive professional credit for Emergency Management EOC/Career Credentialing, complete and turn in:
(EOC-225) to CALOES | [email protected]

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130

TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
DUTIES
Develop a Demobilization Plan for the EOC based on a review of all pertinent planning documents, and status reports.

Supervise the Demobilization Unit.

Receive situation, section and position briefing from available and appropriate personnel.

Ensure readiness to maintain concise records of position activities (FORM | EOC-214)

RESPONSE
Establish and maintain a position log and other necessary files.

Review EOC personnel roster to determine size and scope of any demobilization efforts.

Meet individually with the general staff to determine their need for assistance in any Demobilization Planning.

Advise Planning/Intelligence Section Coordinator on the need for a formal written Demobilization Plan.

If a Demobilization Plan is required, develop the plan using detailed specific responsibilities, release priorities and procedures. (PLAN | DEMOBILIZATION PLAN)
Establish with each Section Coordinator which units/personnel should be demobilized first.

Determine if any special needs exist for personnel demobilization (e.g., transportation).

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TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
Develop a checkout procedure if necessary, to ensure all deactivated personnel have cleared their operating position.

Submit any formalized Demobilization Plan to the Planning/Intelligence Section Coordinator for approval.

Meet with each assigned Agency Representative and Technical Specialist to determine what assistance may be required for their demobilization from the EOC.

Monitor the implementation of the Demobilization Plan and be prepared to handle any demobilization issues as they occur.

SHIFT CHANGE/TRANSFER OF DUTIES
Provide turnover briefing to position replacement.

Turn over financial information to Finance/Administration Section Coordinator.

Clean up your work area before you leave.

Provide a forwarding phone number where you can be reached.

Be prepared to provide input to the after-action report.

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132

SHIFT/STAFF CHANGE

TASKS (PENDING)
NOTES
Name:

Forwarding
Phone #: _______________________
Date: Time: ________________am / pm

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133
JobAid: Technical Specialist Unit

POSITION

OVERVIEW
• Technical Specialists are advisors with special skills needed to support a field or function not addressed elsewhere or by any other discipline. • Technical Specialists (may or may not be employees of a public or private agency) may report to the Planning/Intelligence Section Coordinator/Chief.

REPORT TO PLANNING & INTELLIGNCE CHIEF
TO ME • AFN Specialist
• GIS Specialist
• Social Media Specialist
PLANS
EOC ACTION PLAN | SUPPORT DEVELOPMENT
FORMS • POSITION JOBAID
• EOC-205A COMMUNICATION LIST
• EOC-211 CHECK-IN LIST
• EOC-214 ACTIVITY LOG
• EOC-225 FOR PD CREDENTIALING

TECHNOLOGY
• LAPTOP
• PHONE (DESK OR CELL)
RESOURCES • WORKSTATION
• POSITION BINDER (CAN BE VIRTUAL)
• VEST

PROFESSIONAL

CREDENTIAL
To receive professional credit for Emergency Management EOC/Career Credentialing, complete and turn in:
(EOC-225) to CALOES | [email protected]

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134

TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
DUTIES
Provide technical observations and recommendations to EOC staff in specialized areas as required.

Advise on legal limitations use of resources.

Work with inter-agency coordination groups as necessary providing expertise.

Receive situation, section and position briefing from available and appropriate personnel.

Ensure readiness to maintain concise records of position activities (FORM | EOC-214)

RESPONSE
Provide technical services as required to requesting EOC staff.

Contribute to EOC planning meetings and inter-agency coordination groups as requested.

Ensure that all recommendations are appropriately documented.

SHIFT CHANGE/TRANSFER OF DUTIES
Provide turnover briefing to position replacement.

Provide details regarding ongoing activities and planned activities to be accomplished during the upcoming operational period.
(FORM | USE CURRENT POSITION JOBAID)
(FORM | USE CURRENT EOC-214)

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135

TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
Provide all completed documentation to the Documentation Unit Follow EOC check out procedures, including signing out, workstation clean-up and forwarding phone number where you can be reached. (FORM | EOC-211, FORM | EOC-205A)

DEMOBILIZATION
Advise Planning/Intelligence Section when duties are completed.

Obtain release from Planning/Intelligence Section Coordinator prior to leaving the EOC.

Deactivate position when authorized by EOC Director and follow Demobilization Unit Leader directions/plan.
• Complete all required forms, reports, and other documentation. • Provide all completed documentation to the Documentation Unit, prior to your departure.
• Turn over financial information to Finance/Administration Section Coordinator.

Clean up your work area before you leave.

Provide a forwarding phone number where you can be reached.

Be prepared to provide input to the after-action report.

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136

SHIFT/STAFF CHANGE

TASKS (PENDING)
NOTES
Name:

Forwarding
Phone #: _______________________
Date: Time: ________________am / pm

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137
JobAid: Access and Functional Needs (AFN) Specialist

POSITION

OVERVIEW
Responsible for identifying and mitigating safety concerns for the AFN populations and maintaining awareness of potential City/Agency liability during EOC response and recovery activities

REPORT TO PLANNING & INTELLIGNCE CHIEF
PLANS
EOC ACTION PLAN | SUPPORT DEVELOPMENT
FORMS • POSITION JOBAID
• EOC-205A COMMUNICATION LIST
• EOC-211 CHECK-IN LIST
• EOC-214 ACTIVITY LOG
• EOC-225 FOR PD CREDENTIALING

TECHNOLOGY
• LAPTOP
• PHONE (DESK OR CELL)
RESOURCES • WORKSTATION
• POSITION BINDER (CAN BE VIRTUAL)
• VEST

PROFESSIONAL

CREDENTIAL
To receive professional credit for Emergency Management EOC/Career Credentialing, complete and turn in:
(EOC-225) to CALOES | [email protected]

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138

TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
DUTIES
Determine the scope of the incident and the impact on AFN populations.

Determine which AFN populations are impacted.

Provide advice and assistance with other Sections as they manage resources and activities.

Monitor and assist with message development/translation, as needed, including alert and warning messages to ensure all AFN populations are reached.

Receive situation, section and position briefing from available and appropriate personnel.

Ensure readiness to maintain concise records of position activities (FORM | EOC-214)

RESPONSE
Ensure staff members assigned to AFN support have adequate resources to support their efforts.

Help develop ordinances and regulations for evacuations.

Monitor impacted AFN populations during evacuations to ensure adequate support.

Provide guidance to Operations and Logistics in evacuation center and shelter operation activities.

SHIFT CHANGE/TRANSFER OF DUTIES

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139

TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
Provide turnover briefing to position replacement.

Clean up your work area before you leave.

Provide a forwarding phone number where you can be reached.

Be prepared to provide input to the after-action report.

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140

SHIFT/STAFF CHANGE

TASKS (PENDING)
NOTES
Name:

Forwarding
Phone #: _______________________
Date: Time: ________________am / pm

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141
JobAid: Geographic Information Systems (GIS) Specialist

POSITION

OVERVIEW
Collects analyses and displays critical information obtained from various sources such as field reports, other departments and agencies, and EOC Sections.

TECHNOLOGY
• LAPTOP
• PHONE (DESK OR CELL)
RESOURCES • WORKSTATION
• POSITION BINDER (CAN BE VIRTUAL)
• VEST

PROFESSIONAL

CREDENTIAL
To receive professional credit for Emergency Management EOC/Career Credentialing, complete and turn in:
(EOC-225) to CALOES | [email protected]

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142

TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
DUTIES
Determine and establish GIS production priorities.

Converts requests into GIS products quickly and effectively.

Anticipate requirements and needs and assemble or prepare supporting referential data.

Locate and secure needed database information to support production goal.

Operate specialized GIS production equipment

Receive situation, section and position briefing from available and appropriate personnel.

Ensure readiness to maintain concise records of position activities (FORM | EOC-214)

RESPONSE
Develops a system to post to the significant events log casualty information, health concerns, property damage, fire status, size of risk area, scope of the hazard to the public, number of evacuees, etc.

Develops sources of information and assist the Planning/Intelligence Section Coordinator/Chief in collecting, organizing and analyzing data from the other EOC sections.

Provides for an authentication process in case of conflicting status reports.

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143

TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
Meets with the Planning/Intelligence Section Coordinator/Chief and the EOC Director (Director of Emergency Services) to determine needs for planning meetings and briefings.

Determines if there are any special information needs.

Maps specific zones or areas that detail damage surveys in conjunction with state and federal agencies.

Prepares, sets up, and maintains EOC displays.

Keeps data current concerning: Availability of personnel, equipment, and supplies; Equipment or personnel out of service.

Continually obtains information from Logistics, other Planning/Intel functions, the EOC Coordinator, Operations and the Finance/Admin Section.

Submits verbal and written reports to Planning/Intelligence Section Coordinator/Chief as appropriate or as directed.

Participates in Planning/Intelligence Section Meetings and participates in EOC Action Plan development.

Provides information to be included in the Situation Report (i.e.:
mapping).

Obtains data on all impacts to include:
• Utilities and infrastructure (i.e., roads, bridges, electric lines, pipelines, buildings, etc.).
• Numbers of homes destroyed or damaged.
• Public facilities destroyed or damaged.
• Critical facilities damaged or destroyed and locations (hospital, power stations, industry or manufacturers, water facilities, etc.). • Financial impacts and costs expended by the County & coordinate with Cost Unit Leader in Finance/Admin Section.
• Ensures that necessary maps and data pertinent to the operations are obtained.
• Maps areas that may have to be rezoned, destroyed, reconstructed and/or modified as a result of the disaster. (Consultation with the Planning Section).
• Works with the Situation Analysis Unit to create maps, displays, and reports.

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144

TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending

SHIFT CHANGE/TRANSFER OF DUTIES
Provide turnover briefing to position replacement.

Clean up your work area before you leave.

Provide a forwarding phone number where you can be reached.

Be prepared to provide input to the after-action report.

Page 343 ends

145

SHIFT/STAFF CHANGE

TASKS (PENDING)
NOTES
Name:

Forwarding
Phone #: _______________________
Date: Time: ________________am / pm

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146

PAGE IS INTENTIONALLY BLANK

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147
JobAid: Social Media Specialist

POSITION

OVERVIEW
Support position to Public Information Officer. Can be assigned to various work location and conduct a diverse group of tasks, including gathering photos/videos, monitoring social media, conducting rumor control etc.

TECHNOLOGY
• LAPTOP
• PHONE (DESK OR CELL)
RESOURCES • WORKSTATION
• POSITION BINDER (CAN BE VIRTUAL)
• VEST

PROFESSIONAL

CREDENTIAL
To receive professional credit for Emergency Management EOC/Career Credentialing, complete and turn in:
(EOC-225) to CALOES | [email protected]

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148

TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
DUTIES
Social media monitoring
Rumor identification and management
Intelligence gathering

Receive situation, section and position briefing from available and appropriate personnel.

Ensure readiness to maintain concise records of position activities (FORM | EOC-214)

RESPONSE
Monitor social media
Identify and manage rumors
Gather and share intelligence from media platforms
Take picture and video
If approved by Section Coordinator, assist PIO with information dissemination

SHIFT CHANGE/TRANSFER OF DUTIES
Provide turnover briefing to position replacement.

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149

Clean up your work area before you leave.

Provide a forwarding phone number where you can be reached.

Be prepared to provide input to the after-action report.

Page 348 ends

150

SHIFT/STAFF CHANGE

TASKS (PENDING)
NOTES
Name:

Forwarding
Phone #: _______________________
Date: Time: ________________am / pm

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151

3.4 Logistics Section
Figure 8: EOC Logistics Section
This section contains functional section and position descriptions, responsibilities, and jobaids for personnel assigned to the Logistics Section of the City EOC. Jobaids describe the minimum actions that should be accomplished by personnel assigned to functional positions within the section.

Section Overview:
• The Logistics Section is responsible for providing resources to support the city’s disaster response, including, but not limited to, personnel, vehicles, and equipment.

Section Responsibilities Include:
• Provide operational and logistical support for emergency response personnel and optimize the use of resources
• Provide support to the other sections of the EOC and support as directed for field emergency response activities
• Support the restoration of essential services and systems Figure 8: EOC Logistics Section, above, shows all the positions that are part of the EOC Logistics Section.

Logistics Chief
Care & Shelter Personnel Communitcations
& IT Transportation
EMMA
Coordinator Facilities
Food Donations
Management
Volunteer
Coordination

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152

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153
JobAid: Logistics Chief

POSITION

OVERVIEW
Responsible for managing and coordinating logistical response efforts and the acquisition, transportation, and mobilization of resources REPORT TO MANAGEMENT | EOC DIRECTOR

REPORT TO ME STAFF
• Communications/IT Unit
• Transportation Unit
• Personnel Unit
• Supply/Procurement Unit
• Facilities Unit
• Food Unit
• Donations Management Unit
• Volunteer Coordination Unit
PLANS
EOC ACTION PLAN | SUPPORT DEVELOPMENT
FORMS • POSITION JOBAID
• EOC-205A COMMUNICATION LIST
• EOC-211 CHECK-IN LIST
• EOC-213 RESOURCE REQUEST
• EOC-214 ACTIVITY LOG
• EOC-225 FOR PD CREDENTIALING
• RESOURCE REQUEST
• RESOURCE TRACKING

TECHNOLOGY
• LAPTOP
• PHONE (DESK OR CELL)
RESOURCES • WORKSTATION
• POSITION BINDER (CAN BE VIRTUAL)
• VEST

PROFESSIONAL

CREDENTIAL
To receive professional credit for Emergency Management EOC/Career Credentialing, complete and turn in:
(EOC-225) to CALOES | [email protected]

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154

TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
DUTIES
• Ensure the Logistics function is carried out in support of the EOC. • This function includes providing communication services, resource tracking; acquiring equipment, supplies, personnel, facilities, and transportation services; as well as arranging for food, lodging, and other support services as required.

Establish the appropriate level of branch and/or unit staffing within the Logistics Section, continuously monitoring the effectiveness of the organization and modifying as required.

Ensure section objectives as stated in the EOC Action Plan are accomplished within the operational period or within the estimated time frame.

Coordinate closely with the Operations Section Coordinator to establish priorities for resource allocation to activated Incident Commands within the affected area.

Keep the EOC Director informed of all significant issues relating to the Logistics Section.

Supervise the Logistics Section.

Receive situation, section and position briefing from available and appropriate personnel.

Ensure readiness to maintain concise records of position activities (FORM | EOC-214)
Ensure the Logistics Section is set up properly and that appropriate personnel, equipment, and supplies are in place, including maps, status boards, vendor references, and other resource directories.

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155

TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
Based on the situation, activate branches/units within section as needed and designate Unit Leaders for each element:

Communications Branch
Transportation Unit
Supply/Procurement Unit
Personnel Unit
Facilities Unit
Resource Tracking Unit
Mobilize sufficient section staffing for 24-hour operations.

Establish communications with the Logistics Section at the Operational Area EOC if activated.

Advise Branches and Units within the section to coordinate with appropriate branches in the Operations Section to prioritize and validate resource requests from DOCs or Incident Command Posts in the field.

This should be done prior to acting on the request.

Meet with the EOC Director and General Staff and identify immediate resource needs.

Meet with the Finance/Administration Section Coordinator and determine level of purchasing authority for the Logistics Section.

Assist branch and Unit Leaders in developing objectives for the section as well as plans to accomplish their objectives within the first operational period, or in accordance with the Action Plan.

Provide periodic Section Status Reports to the EOC Director.

Adopt a proactive attitude, thinking ahead and anticipating situations and problems before they occur.

RESPONSE
Ensure that Logistic Section position logs and other necessary files are maintained.

Meet regularly with section staff and work to reach consensus on section objectives for forthcoming operational periods.

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156

TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
Provide the Planning/Intelligence Section Coordinator with the Logistics Section objectives at least 30 minutes prior to each Action Planning meeting.

Attend and participate in EOC Action Planning meetings.

Ensure that the Supply/Procurement Unit coordinates closely with the Purchasing Unit in the Finance/Administration Section, and that all required documents and procedures are completed and followed.

Ensure that transportation requirements, in support of response operations, are met.

Ensure that all requests for facilities and facility support are addressed.

Ensure that all resources are tracked and accounted for, as well as resources ordered through Mutual Aid.
(FORM | EOC-213 OR FORM | RESOURCE REQUEST)
(FORM | RESOURCE TRACKING)
Provide section staff with information updates as required.

SHIFT CHANGE/TRANSFER OF DUTIES
Provide turnover briefing to position replacement.

DEMOBILIZATION
Deactivate position when authorized by EOC Director and follow Demobilization Unit Leader directions/plan.

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157

Clean up your work area before you leave.

Provide a forwarding phone number where you can be reached.

Be prepared to provide input to the after-action report.

Page 356 ends

158

SHIFT/STAFF CHANGE

TASKS (PENDING)
NOTES
Name:

Forwarding
Phone #: _______________________
Date: Time: ________________am / pm

Page 357 ends

159
JobAid: Care & Shelter Branch

POSITION

OVERVIEW
Responsible for opening and operating evacuation centers and mass care facilities in the City until, and if, the American Red Cross assumes responsibility; coordinating efforts with the American Red Cross and other volunteer agencies; and supporting the Personnel Unit in the care and sheltering of employees and their families.

REPORT TO OPERATIONS CHIEF
PLANS
EOC ACTION PLAN | SUPPORTS DEVELOPMENT

FORMS &
REPORT
FORMS
• POSITION JOBAID
• EOC-205A COMMUNICATION LIST
• EOC-211 CHECK-IN LIST
• EOC-214 ACTIVITY LOG
• EOC-225 FOR PD CREDENTIALING
REPORT
• MASS CARE STATUS

TECHNOLOGY
• LAPTOP
• PHONE (DESK OR CELL)
RESOURCES • WORKSTATION
• POSITION BINDER (CAN BE VIRTUAL)
• VEST

PROFESSIONAL

CREDENTIAL
To receive professional credit for Emergency Management EOC/Career Credentialing, complete and turn in:
(EOC-225) to CALOES | [email protected]

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160

TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
DUTIES
Coordinate directly with the American Red Cross and other volunteer agencies to provide food, potable water, clothing, shelter and other basic needs as required to disaster victims.

Assist the American Red Cross with inquiries and registration services to reunite families or respond to inquiries from relatives or friends.

Assist the American Red Cross with the transition from mass care to separate family/individual housing.

Supervise the Care & Shelter Unit.

ACTIVATION
Check in at the EOC.
(FORM | EOC-211, FORM | EOC-205A)
Assist with EOC Set-up (If not already fully set-up).

Check workstation to ensure readiness.

Wear identification vest and read over job aid.

Receive situation, section and position briefing from available and appropriate personnel.

Ensure readiness to maintain concise records of position activities. (FORM | EOC-214)

RESPONSE
Establish and maintain a position log and other necessary files. • Coordinate with the Liaison Officer to request an Agency Representative from the American Red Cross.
• Work with the Agency Representative to coordinate all shelter and congregate care activity.

Establish communications with other volunteer agencies to provide clothing and other basic life sustaining needs.

Ensure that each activated shelter meets the requirements as described under the Americans With Disabilities Act.

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161

TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
Assist the American Red Cross in staffing and managing the shelters to the extent possible.

In coordination with the American Red Cross, activate an inquiry registry service to reunite families and respond to inquiries from relatives or friends.

Assist the American Red Cross with the transition from operating shelters for displaced persons to separate family/individual housing.

Complete and maintain the Care and Shelter Status Report Form. (REPORT | MASS CARE STATUS)
Refer all contacts with the media to the Public Information Officer.

SHIFT CHANGE/TRANSFER OF DUTIES
Provide turnover briefing to position replacement.

Follow EOC check out procedures, including signing out, workstation clean-up and forwarding phone number where you can be reached. (FORM | EOC-211, FORM | EOC-205A)

Clean up your work area before you leave.

Provide a forwarding phone number where you can be reached.

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162

TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
Be prepared to provide input to the after-action report.

Page 361 ends

163

SHIFT/STAFF CHANGE

TASKS (PENDING)
NOTES
Name:

Forwarding
Phone #: _______________________
Date: Time: ________________am / pm

Page 362 ends

164

PAGE IS INTENTIONALLY BLANK

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165
JobAid: Communications & IT Unit

POSITION

OVERVIEW
Responsible for managing all computing needs including desktop/laptop computers, network and communications (internet/wireless, telephones, radios, etc.), printing, audio/visual, and other technology needs for the EOC

REPORT TO LOGISTICS CHIEF
PLANS EOC ACTION PLAN | SUPPORTS DEVELOPMENT
DEMOBILIZATION PLAN | SUPPORTS DEVELOPMENT

FORMS &
REPORT
FORMS
• POSITION JOBAID
• EOC-205A COMMUNICATION LIST
• EOC-211 CHECK-IN LIST
• EOC-214 ACTIVITY LOG
• EOC-225 FOR PD CREDENTIALING
REPORT
• COMMUNICATION STATUS

TECHNOLOGY
• LAPTOP
• PHONE (DESK OR CELL)
RESOURCES • WORKSTATION
• POSITION BINDER (CAN BE VIRTUAL)
• VEST

PROFESSIONAL

CREDENTIAL
To receive professional credit for Emergency Management EOC/Career Credentialing, complete and turn in:
(EOC-225) to CALOES | [email protected]

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166

TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
DUTIES
Coordinates with all sections and branches/groups/units on operating procedures for computing, network, and communications systems.

Provides support for all EOC Information Systems and ensures automated information links with partner EOCs/DOCs are maintained including, if applicable, audio, visual, and teleconferencing equipment.

ACTIVATION
Check in at the EOC.
(FORM | EOC-211, FORM | EOC-205A)
Assist with EOC Set-up (If not already fully set-up).

Check workstation to ensure readiness.

Wear identification vest and read over job aid.

Receive situation, section and position briefing from available and appropriate personnel.

Ensure readiness to maintain concise records of position activities. (FORM | EOC-214)

RESPONSE
Develops Communication Plan for all communication modes within the EOC and field ICP’s when needed.
(FORM | EOC-205A)
Determines what communications equipment is necessary.

Provides technical information as required.

Manage data and telephone services for the EOC.

Receive any priorities or special requests.

Provide communications briefings and technology status reports as requested at action planning meetings.
(REPORT | COMMUNICATION STATUS)

SHIFT CHANGE/TRANSFER OF DUTIES

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167

TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
Provide turnover briefing to position replacement.

Follow EOC check out procedures, including signing out, workstation clean-up and forwarding phone number where you can be reached. (FORM | EOC-211, FORM | EOC-205A)

DEMOBILIZATION
Coordinates with Demobilization Unit to develop check out procedure on Demobilization Plan.
(PLAN | DEMOBILIZATION)
Deactivate position when authorized by EOC Director and follow Demobilization Unit Leader directions/plan.
• Complete all required forms, reports, and other documentation. • Provide all completed documentation to the Documentation Unit, prior to your departure.
• Turn over financial information to Finance/Administration Section Coordinator.

Clean up your work area before you leave.

Provide a forwarding phone number where you can be reached.

Be prepared to provide input to the after-action report.

Page 366 ends

168

SHIFT/STAFF CHANGE

TASKS (PENDING)
NOTES
Name:

Forwarding
Phone #: _______________________
Date: Time: ________________am / pm

Page 367 ends

169
JobAid: Transportation Unit

POSITION

OVERVIEW
Responsible for coordinating the allocation of transportation resources required to move people, equipment, and essential supplies during emergency response and recovery operations.

REPORT TO LOGISTICS CHIEF
PLANS EOC ACTION PLAN | SUPPORTS DEVELOPMENT
TRANSPORTATION PLAN | DEVELOPS (CAN USE

TRANSPORTATION STATUS REPORT AS BASIS FOR PLAN)

FORMS &
REPORT
FORM
• POSITION JOBAID
• EOC-205A COMMUNICATION LIST
• EOC-211 CHECK-IN LIST
• EOC-214 ACTIVITY LOG
• EOC-225 FOR PD CREDENTIALING
• RESOURCE TRACKING
REPORT
• TRANSPORTATION STATUS

TECHNOLOGY
• LAPTOP
• PHONE (DESK OR CELL)
RESOURCES • WORKSTATION
• POSITION BINDER (CAN BE VIRTUAL)
• VEST

PROFESSIONAL

CREDENTIAL
To receive professional credit for Emergency Management EOC/Career Credentialing, complete and turn in:
(EOC-225) to CALOES | [email protected]

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170

TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
DUTIES
In coordination with the Construction/Engineering Branch Coordinator, and the Situation Analysis Unit, develop a transportation plan to support EOC operations.

Arrange for the acquisition or use of required transportation resources.

Supervise the Transportation Unit.

ACTIVATION
Check in at the EOC
(FORM | EOC-211)
Assist with EOC Set-up (If not already fully set-up)
Check workstation to ensure readiness
Wear identification vest and read over job aid.

Receive situation, section and position briefing from available and appropriate personnel.

Ensure readiness to maintain concise records of position activities (FORM | EOC-214)

RESPONSE
Establish and maintain a position log and other necessary files.

Routinely coordinate with the Situation Analysis Unit to determine the status of transportation routes in and around the affected area. (REPORT | TRANSPORTATION STATUS)
Routinely coordinate with the Construction/Engineering Branch Coordinator to determine progress of route recovery operations.

Develop a Transportation Plan which identifies routes of ingress and egress; thus, facilitating the movement of response personnel, the affected population, and shipment of resources and material.

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TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
Establish contact with local transportation agencies and schools to establish availability of equipment and transportation resources for use in evacuations and other operations as needed.
(FORM | RESOURCE TRACKING)
Keep the Logistics Section Coordinator informed of significant issues affecting the Transportation Unit.

SHIFT CHANGE/TRANSFER OF DUTIES
Provide turnover briefing to position replacement.

Clean up your work area before you leave.

Provide a forwarding phone number where you can be reached.

Be prepared to provide input to the after-action report.

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SHIFT/STAFF CHANGE

TASKS (PENDING)
NOTES
Name:

Forwarding
Phone #: _______________________
Date: Time: ________________am / pm

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JobAid: Personnel Unit

POSITION

OVERVIEW
Responsible for obtaining, coordinating, and allocating all non-fire and nonlaw-enforcement mutual aid personnel support requests; registering and coordinating volunteers as Disaster Services Workers (DSWs); feeding and caring for all emergency workers; and the overall coordination and care of all City/Agency staff, both paid and volunteer.

REPORT TO LOGISTICS CHIEF
PLANS
EOC ACTION PLAN | SUPPORTS DEVELOPMENT
FORMS • POSITION JOBAID
• EOC-205A COMMUNICATION LIST
• EOC-207 ORGANIZATION CHART
• EOC-211 CHECK-IN LIST
• EOC-214 ACTIVITY LOG
• EOC-225 FOR PD CREDENTIALING
• RESOURCE REQUEST
• RESOURCE TRACKING
• DSWV REGISTRATION

TECHNOLOGY
• LAPTOP
• PHONE (DESK OR CELL)
RESOURCES • WORKSTATION
• POSITION BINDER (CAN BE VIRTUAL)
• VEST

PROFESSIONAL

CREDENTIAL
To receive professional credit for Emergency Management EOC/Career Credentialing, complete and turn in:
(EOC-225) to CALOES | [email protected]

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TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
DUTIES
Provide personnel resources as requested in support of the EOC and Field Operations.

Identify, recruit and register volunteers as required.

Develop an EOC organization chart.
(FORM | EOC-207)
Supervise the Personnel Unit.

Receive situation, section and position briefing from available and appropriate personnel.

Ensure readiness to maintain concise records of position activities (FORM | EOC-214)

RESPONSE
Establish and maintain a position log and other necessary files. • Manage check-in
o (FORM | EOC-211, FORM | EOC-205A)
• In conjunction with the Documentation Unit, develop a large poster size EOC organization chart depicting each activated position. • Upon check in, indicate the name of the person occupying each position on the chart.
• The chart should be posted in a conspicuous place, accessible to all EOC personnel.
o (FORM | EOC-207)

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TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
Coordinate with the Liaison Officer and Safety Officer to ensure that all EOC staff to include volunteers, receive a current situation and safety briefing upon check-in.
(FORM | EOC-208)
Establish communications with volunteer agencies and other organizations that can provide personnel resources.

Coordinate with the Operational Area EOC to activate the Emergency Management Mutual Aid System (EMMA), if required.
• Process all incoming requests for personnel support.
• Identify the number of personnel, special qualifications or training, where they are needed and the person or unit they should report to upon arrival.
• Determine the estimated time of arrival of responding personnel and advise the requesting parties accordingly.
o (FORM | RESOURCE REQUEST)
o (FORM | RESOURCE TRACKING)
Maintain a status board or other reference to keep track of incoming personnel resources.

Update EOC organization chart for each operational period.

Coordinate with the Liaison Officer and Security Officer to ensure access, badging or identification, and proper direction for responding personnel upon arrival at the EOC.

Assist the Fire Rescue Branch and Law Enforcement Branch with ordering of mutual aid resources as required.

To minimize redundancy, coordinate all requests for personnel resources from the field level through the EOC Operations Section prior to acting on the request.

In coordination with the Safety Officer, determine the need for crisis counseling for emergency workers; acquire mental health specialists as needed.

Arrange for childcare services for EOC personnel as required.

Establish registration locations with sufficient staff to register volunteers and issue them disaster service worker identification cards. (FORM | DSWV REGISTRATION)

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TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
Keep the Logistics Section Coordinator informed of significant issues affecting the Personnel Unit.

SHIFT CHANGE/TRANSFER OF DUTIES
Provide turnover briefing to position replacement.

Clean up your work area before you leave.

Provide a forwarding phone number where you can be reached.

Be prepared to provide input to the after-action report.

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SHIFT/STAFF CHANGE

TASKS (PENDING)
NOTES
Name:

Forwarding
Phone #: _______________________
Date: Time: ________________am / pm

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PAGE IS INTENTIONALLY BLANK

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JobAid: EMMA Coordinator

POSITION

OVERVIEW
Responsible for obtaining, coordinating, and allocating all EMMA support requests.

REPORT TO LOGISTICS | PERSONNEL UNIT
PLANS
EOC ACTION PLAN | SUPPORTS DEVELOPMENT
FORMS • POSITION JOBAID
• EOC-205A COMMUNICATION LIST
• EOC-207 ORGANIZATION CHART
• EOC-211 CHECK-IN LIST
• EOC-214 ACTIVITY LOG
• EOC-225 FOR PD CREDENTIALING
• RESOURCE REQUEST
• RESOURCE TRACKING
• EMMA SPECIFIC REQUEST FORMS

TECHNOLOGY
• LAPTOP
• PHONE (DESK OR CELL)
RESOURCES • WORKSTATION
• POSITION BINDER (CAN BE VIRTUAL)
• VEST

PROFESSIONAL

CREDENTIAL
To receive professional credit for Emergency Management EOC/Career Credentialing, complete and turn in:
(EOC-225) to CALOES | [email protected]

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TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
DUTIES
Provide, support and keep track of EMMA personnel resources as requested in support of the EOC(s).

Receive situation, section and position briefing from available and appropriate personnel.

Ensure readiness to maintain concise records of position activities (FORM | EOC-214)

RESPONSE
Establish and maintain a position log and other necessary files. • Alongside Personnel Unit Leader, identify needed EOC position that are vacant and can be requested via EMMA.

Coordinate with the Operational Area EOC to activate the Emergency Management Mutual Aid System (EMMA), if required.
• Process all incoming EMMA requests for personnel support. • Identify the number of personnel, special qualifications or training, where they are needed and the person or unit they should report to upon arrival.
• Determine the estimated time of arrival of responding personnel and advise the requesting parties accordingly.
o (FORM | RESOURCE REQUEST)
o (FORM | RESOURCE TRACKING)
Maintain a status board or other reference to keep track of incoming and outgoing EMMA personnel resources.

Update EOC organization chart for each operational period.

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TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
Coordinate with the Liaison Officer and Security Officer to ensure access, badging or identification, and proper direction for responding EMMA personnel upon arrival at the EOC.

Keep the Personnel Unit Leader informed of significant issues affecting the EMMA requests.

SHIFT CHANGE/TRANSFER OF DUTIES
Provide turnover briefing to position replacement.

Clean up your work area before you leave.

Provide a forwarding phone number where you can be reached.

Be prepared to provide input to the after-action report.

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SHIFT/STAFF CHANGE

TASKS (PENDING)
NOTES
Name:

Forwarding
Phone #: _______________________
Date: Time: ________________am / pm

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JobAid: Facilities Unit

POSITION

OVERVIEW
Responsible for ensuring adequate essential facilities are provided for the response effort, including securing access to the facilities and providing staff, furniture, supplies, and materials necessary to configure the facilities in a manner adequate to accomplish the mission.

REPORT TO LOGISTICS CHIEF
PLANS
EOC ACTION PLAN | SUPPORTS DEVELOPMENT
FORMS • POSITION JOBAID
• EOC-205A COMMUNICATION LIST
• EOC-211 CHECK-IN LIST
• EOC-214 ACTIVITY LOG
• EOC-225 FOR PD CREDENTIALING

TECHNOLOGY
• LAPTOP
• PHONE (DESK OR CELL)
RESOURCES • WORKSTATION
• POSITION BINDER (CAN BE VIRTUAL)
• VEST

PROFESSIONAL

CREDENTIAL
To receive professional credit for Emergency Management EOC/Career Credentialing, complete and turn in:
(EOC-225) to CALOES | [email protected]

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TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
DUTIES
Ensure that adequate essential facilities are provided for the response effort, including securing access to the facilities and providing staff, furniture, supplies, and materials necessary to configure the facilities in a manner adequate to accomplish the mission.

Ensure acquired buildings, building floors, and or workspaces are returned to their original state when no longer needed.

Supervise the Facilities Unit.

Receive situation, section and position briefing from available and appropriate personnel.

Ensure readiness to maintain concise records of position activities (FORM | EOC-214)

RESPONSE
Establish and maintain a position log and other necessary files.

Work closely with the EOC Coordinator and other sections in determining facilities and furnishings required for effective operation of the EOC.

Coordinate with branches and units in the Operations Section to determine if assistance with facility acquisition and support is needed at the field level.

Arrange for continuous maintenance of acquired facilities, to include ensuring that utilities and restrooms are operating properly.

If facilities are acquired away from the EOC, coordinate with assigned personnel and designate a Facility Manager.

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TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
Develop and maintain a status board or other reference which depicts the location of each facility; a general description of furnishings, supplies and equipment at the site; hours of operation, and the name and phone number of the Facility Manager.

Ensure all structures are safe for occupancy and that they comply with ADA requirements.

As facilities are vacated, coordinate with the facility manager to return the location to its original state. This includes removing and returning furnishings and equipment, arranging for janitorial services, and locking or otherwise securing the facility.

Keep the Logistics Section Coordinator informed of significant issues affecting the facilities unit.

SHIFT CHANGE/TRANSFER OF DUTIES
Provide turnover briefing to position replacement.

Clean up your work area before you leave.

Provide a forwarding phone number where you can be reached.

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186

TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
Be prepared to provide input to the after-action report.

Page 385 ends

187

SHIFT/STAFF CHANGE

TASKS (PENDING)
NOTES
Name:

Forwarding
Phone #: _______________________
Date: Time: ________________am / pm

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188

PAGE IS INTENTIONALLY BLANK

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189
JobAid: Food Unit

POSITION

OVERVIEW
Responsible for coordinating all feeding operations for the EOC, support, and field personnel

TECHNOLOGY
• LAPTOP
• PHONE (DESK OR CELL)
RESOURCES • WORKSTATION
• POSITION BINDER (CAN BE VIRTUAL)
• VEST

PROFESSIONAL

CREDENTIAL
To receive professional credit for Emergency Management EOC/Career Credentialing, complete and turn in:
(EOC-225) to CALOES | [email protected]

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190

TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
DUTIES
Establishes and disseminates a feeding plan that identifies cost limits, authorized vendors, catering companies, types of food, etc. Be aware of special diets.

Sets meal schedules.

Sets up and manages eating areas for EOC, staff, and field personnel.

Establishes a personnel-feeding account for EOC, support, and field personnel at local restaurants.

Briefs all EOC personnel on the location, cost limitations, and incident number used for each restaurant or caterer.

ACTIVATION
Check in at the EOC.
(FORM | EOC-211, FORM | EOC-205A)
Assist with EOC Set-up (If not already fully set-up).

Check workstation to ensure readiness.

Wear identification vest and read over job aid.

Receive situation, section and position briefing from available and appropriate personnel.

Ensure readiness to maintain concise records of position activities. (FORM | EOC-214)

RESPONSE
Obtains necessary equipment, supplies, and facilities to establish food service (including hot/cold storage and/or handling).

Ensures food service areas meet appropriate health and safety measures and are maintained in a clean condition.

Orders sufficient food and water from or through the Supply Unit.

Maintains an inventory of food, water, condiments, and supplies.

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191

TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
Coordinates with Procurement Unit to ensure all purchases are preapproved and paid.

SHIFT CHANGE/TRANSFER OF DUTIES
Provide turnover briefing to position replacement.

Follow EOC check out procedures, including signing out, workstation clean-up and forwarding phone number where you can be reached. (FORM | EOC-211, FORM | EOC-205A)

Clean up your work area before you leave.

Provide a forwarding phone number where you can be reached.

Be prepared to provide input to the after-action report.

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192

SHIFT/STAFF CHANGE

TASKS (PENDING)
NOTES
Name:

Forwarding
Phone #: _______________________
Date: Time: ________________am / pm

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193
JobAid: Donations Management Unit

POSITION

OVERVIEW
Responsible for coordination of donations management. This includes internal organizational elements and resources as well as external partner agencies.

TECHNOLOGY
• LAPTOP
• PHONE (DESK OR CELL)
RESOURCES • WORKSTATION
• POSITION BINDER (CAN BE VIRTUAL)
• VEST

PROFESSIONAL

CREDENTIAL
To receive professional credit for Emergency Management EOC/Career Credentialing, complete and turn in:
(EOC-225) to CALOES | [email protected]

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194

TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
DUTIES
Works with the Planning Section Staff to identify donation needs of lifesafety supplies and services (e.g., heat, food, water, ice) and develops a plan to receive and quickly distribute these resources to affected community members.

Coordinates with the Resources Unit to track all donation resources.

Receive situation, section and position briefing from available and appropriate personnel.

Ensure readiness to maintain concise records of position activities (FORM | EOC-214)

RESPONSE
Communicates and coordinates with external partners and NGOs to support effective donations management.

Serves as point of contact with private sector that want to donate goods and services.

Coordinates with Public Information function, including the JIC (if activated) to maintain consistent public messaging about donations.

SHIFT CHANGE/TRANSFER OF DUTIES
Provide turnover briefing to position replacement.

Provide details regarding ongoing activities and planned activities to be accomplished during the upcoming operational period.
(FORM | USE CURRENT POSITION JOBAID)
(FORM | USE CURRENT EOC-214)

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195

TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
Provide all completed documentation to the Documentation Unit.

Follow EOC check out procedures, including signing out, workstation clean-up and forwarding phone number where you can be reached. (FORM | EOC-211, FORM | EOC-205A)

Clean up your work area before you leave.

Provide a forwarding phone number where you can be reached.

Be prepared to provide input to the after-action report.

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196

SHIFT/STAFF CHANGE

TASKS (PENDING)
NOTES
Name:

Forwarding
Phone #: _______________________
Date: Time: ________________am / pm

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197
JobAid: Volunteer Coordination Unit

POSITION

OVERVIEW
Responsible for coordination of donations management. This includes internal organizational elements and resources as well as external partner agencies.

TECHNOLOGY
• LAPTOP
• PHONE (DESK OR CELL)
RESOURCES • WORKSTATION
• POSITION BINDER (CAN BE VIRTUAL)
• VEST

PROFESSIONAL

CREDENTIAL
To receive professional credit for Emergency Management EOC/Career Credentialing, complete and turn in:
(EOC-225) to CALOES | [email protected]

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198

TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
DUTIES
Works with the Planning Section Staff to identify volunteer needs develops a plan to distribute these volunteers to necessary places.

Coordinates with the Resources Unit to track all volunteer resources.

ACTIVATION
Check in at the EOC.
(FORM | EOC-211, FORM | EOC-205A)
Assist with EOC Set-up (If not already fully set-up).

Check workstation to ensure readiness.

Wear identification vest and read over job aid.

Receive situation, section and position briefing from available and appropriate personnel.

Ensure readiness to maintain concise records of position activities (FORM | EOC-214)

RESPONSE
Staffs Volunteer Team in the EOC and supports the Planning Section Resource Unit and the Logistics Section Supply Unit.

Establishes one or more assembly and staging sites for volunteers to report for credential screening and potential assignment (Volunteer Reception Centers).

Manages the Volunteer DSWV process including document management. (FORM | DSWV REGISTRATION)

SHIFT CHANGE/TRANSFER OF DUTIES
Provide turnover briefing to position replacement.

Provide details regarding ongoing activities and planned activities to be accomplished during the upcoming operational period.
(FORM | USE CURRENT POSITION JOBAID)
(FORM | USE CURRENT EOC-214)

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199

TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
Provide all completed documentation to the Documentation Unit.

Follow EOC check out procedures, including signing out, workstation clean-up and forwarding phone number where you can be reached. (FORM | EOC-211, FORM | EOC-205A)

Clean up your work area before you leave.

Provide a forwarding phone number where you can be reached.

Be prepared to provide input to the after-action report.

Page 398 ends

200

SHIFT/STAFF CHANGE

TASKS (PENDING)
NOTES
Name:

Forwarding
Phone #: _______________________
Date: Time: ________________am / pm

Page 399 ends

201

3.5 Finance/Administration Section
Figure 9: EOC Finance & Administration Section
This section contains functional section and position descriptions, responsibilities, and jobaids for personnel assigned to the Finance & Administration Section of the City EOC.

Jobaids describe the minimum actions that should be accomplished by personnel assigned to functional positions within the section.

Section Overview:
• The Finance & Administration Section is responsible for providing financial support and coordination.

Section Responsibilities Include:
• Protect Life, Property, and the Environment
• Provide Continuity of Financial Support to the City and Community • Document and Manage City costs and recovery of those costs as allowable • Maintain a positive image for the City in its dealings with the community Figure 9: EOC Finance & Administration Section, above, shows all the positions that are part of the EOC Finance & Administration Section.

Finance/Administration
Chief
Supply & Procurement Time Keeping
Compensation &
Claims Purchasing
Recovery

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202
JobAid: Finance & Administration Chief

POSITION

OVERVIEW
Responsible for the financial support, response, and recovery for the incident
REPORT TO MANAGEMENT | EOC DIRECTOR
PLANS
& REPORTS

ASSESS, TRACKS, AND ORGANIZE COST OF IMPLIMENTATION PER

STATE AND FEDERAL COST RECOVERY GUIDELINES
FORMS,
GUIDES
FORMS
• POSITION JOBAID
• EOC-205A COMMUNICATION LIST
• EOC-211 CHECK-IN LIST
• EOC-214 ACTIVITY LOG
• EOC-225 FOR PD CREDENTIALING
GUIDES
• PA DAMAGE CATEGORIES

TECHNOLOGY
• LAPTOP
• PHONE (DESK OR CELL)
RESOURCES • WORKSTATION
• POSITION BINDER (CAN BE VIRTUAL)
• VEST

PROFESSIONAL

CREDENTIAL
To receive professional credit for Emergency Management EOC/Career Credentialing, complete and turn in:
(EOC-225) to CALOES | [email protected]

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203

TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
DUTIES
Ensure that all financial records are maintained throughout the emergency.

Ensure that all on-duty time is recorded for all emergency response personnel.

Ensure that all on-duty time sheets are collected from EOC staff; Departments are collecting these from DOC staff, and Field Supervisors /Incident Commanders are for their staff.

Ensure there is a continuum of the payroll process for all employees responding to the emergency.

Determine/remind individuals of purchase order limits for the procurement function in Logistics.

Ensure that workers’ compensation claims, resulting from the response are processed within a reasonable time.

Ensure that all travel and expense claims are processed within a reasonable time.

Provide administrative support to all EOC Sections as required, in coordination with the Personnel Unit.
• Activate units within the Finance/Administration Section as required. • Monitor section activities continuously and modify the organization as needed.

Ensure that all recovery documentation is accurately maintained and submitted on the appropriate forms to the Federal Emergency Management Agency (FEMA) and/or the Governor’s Office of Emergency Services.

Supervise the Finance/Administration Section.

ACTIVATION
Check in at the EOC.
(FORM | EOC-211, FORM | EOC-205A)
Assist with EOC Set-up (If not already fully set-up).

Check workstation to ensure readiness.

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204

TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
Wear identification vest and read over job aid.

Receive situation, section and position briefing from available and appropriate personnel.

Ensure readiness to maintain concise records of position activities. (FORM | EOC-214)
Ensure that the Finance/Administration Section is set up properly and that appropriate personnel, equipment, and supplies are in place.

Based on the situation, activate units within section as needed and designate Unit Coordinators for each element:

Time Keeping Unit
Cost Accounting Unit
Compensation & Claims Unit
Purchasing Unit
Recovery Unit
Ensure that sufficient staff are available for a 24-hour schedule, or as required.
• Meet with the Logistics Section Coordinator and review financial and administrative support requirements and procedures.
• Determine the level of purchasing authority to be delegated to Logistics Section.

Meet with all Unit Leaders and ensure that responsibilities are clearly understood.

In conjunction with Unit Leaders, determine the initial Action Planning objectives for the first operational period.

Notify the EOC Director when the Finance/Administration Section is operational.

Adopt a proactive attitude, thinking ahead and anticipating situations and problems before they occur.

RESPONSE
Ensure that Finance/Administration Section position logs and other necessary files are maintained.

Ensure that displays associated with the Finance/Administrative Section are current, and that information is posted in a legible and concise manner.

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205

TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
Participate in all Action Planning meetings.

Brief all Unit Leaders and ensure they are aware of the EOC objectives as defined in the Action Plan.

Keep the EOC Director, General Staff, and elected/other officials aware of the current fiscal situation and other related matters, on an on-going basis.

Ensure that the Recovery Unit maintains all financial records throughout the emergency.

Ensure that the Time Keeping Unit tracks and records all agency staff time.

In coordination with the Logistics Section, ensure that the Purchasing Unit processes purchase orders and develops contracts in a timely manner.

Ensure that the Compensation & Claims Unit processes all workers’ compensation claims, resulting from the emergency, in a reasonable timeframe, given the nature of the situation.

Ensure that the Time-Keeping Unit processes all timesheets and travel expense claims promptly.

Ensure that the Finance/Administration Section provides administrative support to other EOC Sections as required.

Ensure that all recovery documentation is accurately maintained by the Recovery Unit during the response and submitted on the appropriate forms to Federal Emergency Management Agency (FEMA) and/or the Governor’s Office of Emergency Services.

SHIFT CHANGE/TRANSFER OF DUTIES
Provide turnover briefing to position replacement.

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206

TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending

DEMOBILIZATION
Deactivate appropriate Section Positions when authorized by EOC Director and follow Demobilization Unit Leader directions/plan. • Identify staff to support on-going Recovery Operations and Recovery Plan.
• Advise identified staff on their continual support role.

Complete all required forms, reports, and other documentation. Provide all completed documentation to the Documentation Unit, prior to departure.

Clean up your work area before you leave.

Provide a forwarding phone number where you can be reached.

Be prepared to provide input to the after-action report.

TERMINATION
Transition over to Recovery Operations and support Recovery Manager in tracking per project costs as directed by FEMA cost recovery and public assistance guidelines.

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207

SHIFT/STAFF CHANGE

TASKS (PENDING)
NOTES
Name:

Forwarding
Phone #: _______________________
Date: Time: ________________am / pm

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208
JobAid: Supply & Procurement Unit

POSITION

OVERVIEW
Responsible for obtaining and delivering all non-fire and non-lawenforcement mutual aid materials, equipment and supplies to support emergency operations

TECHNOLOGY
• LAPTOP
• PHONE (DESK OR CELL)
RESOURCES • WORKSTATION
• POSITION BINDER (CAN BE VIRTUAL)
• VEST

PROFESSIONAL

CREDENTIAL
To receive professional credit for Emergency Management EOC/Career Credentialing, complete and turn in:
(EOC-225) to CALOES | [email protected]

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209

TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
DUTIES
Oversee the procurement and allocation of supplies and materiel not normally provided through mutual aid channels.

Coordinate procurement actions with the Finance/Administration Section.

Coordinate delivery of supplies and materiel as required.

Supervise the Supply/Procurement Unit.

Receive situation, section and position briefing from available and appropriate personnel.

Ensure readiness to maintain concise records of position activities (FORM | EOC-214)

RESPONSE
Establish and maintain a position log and other necessary files.

Determine if requested types and quantities of supplies and material are available in inventory.

Determine procurement spending limits with the Purchasing Unit in Finance/Administration. Obtain a list of pre-designated emergency purchase orders as required.

Whenever possible, meet personally with the requesting party to clarify types and number of supplies and materiel, and verify that the request has not been previously filled through another source.

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210

TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
In conjunction with the Resource Tracking Unit, maintain a status board or other reference depicting procurement actions in progress and their status.

Determine if the procurement item can be provided without cost from another jurisdiction or through the Operational Area.

Determine unit costs of supplies and materiel, from suppliers and vendors and if they will accept purchase orders as payment, prior to completing the order.

Orders exceeding the purchase order limit must be approved by the Finance/Administration Section before the order can be completed.

If vendor contracts are required for procurement of specific resources or services, refer the request to the Finance/Administration Section for development of necessary agreements.
• Determine if the vendor or provider will deliver the ordered items. • If delivery services are not available, coordinate pickup and delivery through the Transportation Unit.
• In coordination with the Personnel Unit, provide food and lodging for EOC staff and volunteers as required.
• Assist field level with food services at camp locations as requested. • Coordinate donated goods and services from community groups and private organizations.
• Set up procedures for collecting, inventorying, and distributing usable donations.

Keep the Logistics Section Coordinator informed of significant issues affecting the Supply/ Procurement Unit.

SHIFT CHANGE/TRANSFER OF DUTIES
Provide turnover briefing to position replacement.

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211

TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
Follow EOC check out procedures, including signing out, workstation clean-up and forwarding phone number where you can be reached. (FORM | EOC-211, FORM | EOC-205A)

Clean up your work area before you leave.

Provide a forwarding phone number where you can be reached.

Be prepared to provide input to the after-action report.

Page 410 ends

212

SHIFT/STAFF CHANGE

TASKS (PENDING)
NOTES
Name:

Forwarding
Phone #: _______________________
Date: Time: ________________am / pm

Page 411 ends

213

PAGE IS INTENTIONALLY BLANK

Page 412 ends

214
JobAid: Time Keeping Unit

POSITION

OVERVIEW
Responsible for working with all Department Liaisons and Sections to ensure field units track hours worked by personnel and volunteers & preparing daily personnel time recording documents.

REPORT TO FINANCE & ADMINISTRATION CHIEF
PLANS
& REPORTS

SUPPORTS ASSESSMENT, TRACKING, AND ORGANIZATION OF THE

COST OF IMPLEMENTATION PER STATE AND FEDERAL COST

RECOVERY GUIDELINES
FORMS,
GUIDES
FORMS
• POSITION JOBAID
• RESOURCE TRACKING
• EOC-205A COMMUNICATION LIST
• EOC-210 RESOURCE STATUS CHANGE
• EOC-211 CHECK-IN LIST
• EOC-214 ACTIVITY LOG
• EOC-225 FOR PD CREDENTIALING
GUIDES
• PA DAMAGE CATEGORIES

TECHNOLOGY
• LAPTOP
• PHONE (DESK OR CELL)
RESOURCES • WORKSTATION
• POSITION BINDER (CAN BE VIRTUAL)
• VEST

PROFESSIONAL

CREDENTIAL
To receive professional credit for Emergency Management EOC/Career Credentialing, complete and turn in:
(EOC-225) to CALOES | [email protected]

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TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
DUTIES
Track, record, and report all on-duty time for personnel working during the emergency.

Ensure that personnel time records, travel expense claims and other related forms are prepared and submitted to budget and payroll office.

Supervise the Time Keeping Unit.

Receive situation, section and position briefing from available and appropriate personnel.

Ensure readiness to maintain concise records of position activities (FORM | EOC-214)

RESPONSE
Establish and maintain a time keeping system.
(FORM | EOC-211)
(FORM | RESOURCE TRACKING)
(FORM | EOC-210)
• Initiate, gather, or update time reports from all personnel, to include volunteers assigned to each shift.
• Ensure that time records are accurate and prepared in compliance with policy.
• Obtain complete personnel rosters from the Personnel Unit. • Rosters must include all EOC personnel as well as personnel assigned to the field level.

Provide instructions for all supervisors to ensure that time sheets and travel expense claims are completed properly and signed by each employee prior to submitting them.

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TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
• Establish a file for each employee or volunteer within the first operational period.
• Maintain a fiscal record for as long as the employee is assigned to the response.

Keep the Finance/Administration Section Coordinator informed of significant issues affecting the Time-Keeping Unit.

SHIFT CHANGE/TRANSFER OF DUTIES
Provide turnover briefing to position replacement.

DEMOBILIZATION
Deactivate position when authorized by Finance/Administration Section Coordinator and follow Demobilization Unit Leader directions/plan. • Complete all required forms, reports, and other documentation. • Provide all completed documentation to the Documentation Unit, prior to your departure.
• Turn over financial information to Finance/Administration Section Coordinator.

Clean up your work area before you leave.

Provide a forwarding phone number where you can be reached.

Be prepared to provide input to the after-action report.

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SHIFT/STAFF CHANGE

TASKS (PENDING)
NOTES
Name:

Forwarding
Phone #: _______________________
Date: Time: ________________am / pm

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JobAid: Compensation & Claims Unit

POSITION

OVERVIEW
Responsible for investigating and processing physical-injury and propertydamage claims arising from emergency/disaster incident

REPORT TO FINANCE & ADMINISTRATION CHIEF

PLANS SUPPORTS ASSESSMENT, TRACKING, AND ORGANIZATION OF THE

COST OF IMPLEMENTATION PER STATE AND FEDERAL COST

RECOVERY GUIDELINES
FORMS,
GUIDES
FORMS
• POSITION JOBAID
• EOC-205A COMMUNICATION LIST
• EOC-208 SAFETY MESSAGE
• EOC-211 CHECK-IN LIST
• EOC-215A SAFETY ANALYSIS
• EOC-214 ACTIVITY LOG
• EOC-225 FOR PD CREDENTIALING
• EOC-227 CLAIMS LOG
GUIDES
• PA DAMAGE CATEGORIES

TECHNOLOGY
• LAPTOP
• PHONE (DESK OR CELL)
RESOURCES • WORKSTATION
• POSITION BINDER (CAN BE VIRTUAL)
• VEST

PROFESSIONAL

CREDENTIAL
To receive professional credit for Emergency Management EOC/Career Credentialing, complete and turn in:
(EOC-225) to CALOES | [email protected]

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TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
DUTIES
Oversee the investigation of injuries and property/equipment damage claims arising out of the emergency.

Complete all forms required by worker's compensation program.

Maintain a file of injuries and illnesses associated with the emergency which includes results of investigations.

Supervise the Compensation and Claims Unit.

ACTIVATION
Check in at the EOC.
(FORM | EOC-211, FORM | EOC-205A)
Assist with EOC Set-up (If not already fully set-up).

Check workstation to ensure readiness.

Wear identification vest and read over job aid.

Receive situation, section and position briefing from available and appropriate personnel.

Ensure readiness to maintain concise records of position activities. (FORM | EOC-214)

RESPONSE
Establish and maintain a compensation and claims system.

Maintain a chronological log of injuries and illnesses, and property damage reported during the emergency.
(FORM | EOC-227)
Investigate all injury and damage claims as soon as possible.

Prepare appropriate forms for all verifiable injury claims and forward them to Workmen's Compensations within the required time frame consistent with jurisdiction’s policy & procedures.

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TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
Coordinate with the Safety Officer regarding the mitigation of hazards. (FORM | EOC-208)
(FORM | EOC-215A)
Keep the Finance/Administration Coordinator informed of significant issues affecting the Compensation and Claims Unit.

Forward all equipment or property damage claims to the Recovery Unit.

SHIFT CHANGE/TRANSFER OF DUTIES
Provide turnover briefing to position replacement.

DEMOBILIZATION
• Deactivate position when authorized by EOC Director and directed by Section Coordinator.
• Follow Demobilization Unit Leader directions/plan.
• Complete all required forms, reports, and other documentation. • Provide all completed documentation to the Documentation Unit, prior to your departure.
• Turn over financial information to Finance/Administration Section Coordinator.

Clean up your work area before you leave.

Provide a forwarding phone number where you can be reached.

Be prepared to provide input to the after-action report.

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SHIFT/STAFF CHANGE

TASKS (PENDING)
NOTES
Name:

Forwarding
Phone #: _______________________
Date: Time: ________________am / pm

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JobAid: Purchasing Unit

POSITION

OVERVIEW
Responsible for financial matters involving vendor contracts

REPORT TO FINANCE & ADMINISTRATION CHIEF

PLANS SUPPORTS ASSESSMENT, TRACKING, AND ORGANIZATION OF THE

COST OF IMPLEMENTATION PER STATE AND FEDERAL COST

RECOVERY GUIDELINES
FORMS,
GUIDES
FORMS
• POSITION JOBAID
• EOC-205A COMMUNICATION LIST
• EOC-211 CHECK-IN LIST
• EOC-214 ACTIVITY LOG
• EOC-225 FOR PD CREDENTIALING
GUIDES
• PA DAMAGE CATEGORIES

TECHNOLOGY
• LAPTOP
• PHONE (DESK OR CELL)
RESOURCES • WORKSTATION
• POSITION BINDER (CAN BE VIRTUAL)
• VEST

PROFESSIONAL

CREDENTIAL
To receive professional credit for Emergency Management EOC/Career Credentialing, complete and turn in:
(EOC-225) to CALOES | [email protected]

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TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
DUTIES
Coordinate vendor contracts not previously addressed by existing approved vendor lists.

Coordinate with Supply/Procurement Unit on all matters involving the need to exceed established purchase order limits.

Supervise the Purchasing Unit.

ACTIVATION
Check in at the EOC.
(FORM | EOC-211, FORM | EOC-205A)
Assist with EOC Set-up (If not already fully set-up).

Check workstation to ensure readiness.

Wear identification vest and read over job aid.

Receive situation, section and position briefing from available and appropriate personnel.

Ensure readiness to maintain concise records of position activities. (FORM | EOC-214)

RESPONSE
Establish and maintain a purchasing system.

Review the emergency purchasing procedures.

Prepare and sign contracts as needed, be sure to obtain concurrence from the Finance/ Administration Section Coordinator.

Ensure that all contracts identify the scope of work and specific site locations.

Negotiate rental rates not already established, or purchase price with vendors as required.

Admonish vendors as necessary, regarding unethical business practices, such as inflating prices or rental rates for their merchandise or equipment during emergencies.

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TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
Finalize all agreements and contracts, as required.

Complete final processing and send documents to Budget and Payroll for payment.

Verify costs data in the pre-established vendor contracts and/or agreements.

In coordination with the Logistics Section, ensure that the Purchasing Unit processes purchase orders and develops contracts in a timely manner.

Keep the Finance/Administration Section Coordinator informed of all significant issues involving the Purchasing Unit.

SHIFT CHANGE/TRANSFER OF DUTIES
Provide turnover briefing to position replacement.

Follow EOC check out procedures, including signing out, workstation clean-up and forwarding phone number where you can be reached. (FORM | EOC-211, FORM | EOC-205A)

Clean up your work area before you leave.

Provide a forwarding phone number where you can be reached.

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TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
Be prepared to provide input to the after-action report.

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SHIFT/STAFF CHANGE

TASKS (PENDING)
NOTES
Name:

Forwarding
Phone #: _______________________
Date: Time: ________________am / pm

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JobAid: Recovery Unit

POSITION

OVERVIEW
Responsible for executing procedures to capture and document costs relating to a disaster/emergency

REPORT TO FINANCE & ADMINISTRATION CHIEF

PLANS &

REPORTS

SUPPORTS ASSESSMENT, TRACKING, AND ORGANIZATION OF THE

COST OF IMPLEMENTATION PER STATE AND FEDERAL COST

RECOVERY GUIDELINES

AFTER ACTION REPORT
FORMS,
GUIDES
FORMS
• POSITION JOBAID
• EOC-205A COMMUNICATION LIST
• EOC-211 CHECK-IN LIST
• EOC-214 ACTIVITY LOG
• EOC-225 FOR PD CREDENTIALING
GUIDES
• PA DAMAGE CATEGORIES

TECHNOLOGY
• LAPTOP
• PHONE (DESK OR CELL)
RESOURCES • WORKSTATION
• POSITION BINDER (CAN BE VIRTUAL)
• VEST

PROFESSIONAL

CREDENTIAL
To receive professional credit for Emergency Management EOC/Career Credentialing, complete and turn in:
(EOC-225) to CALOES | [email protected]

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TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
DUTIES
Determine impacts of the emergency requiring recovery planning.

Initiate recovery-planning meetings with appropriate individuals and agencies.

Develop the initial recovery plan and strategy for the jurisdiction.

Ensure that all appropriate agencies are kept informed and have the opportunity to participate in the recovery planning process.

Develop the strategy to transition from recovery planning in the EOC to a wider post-emergency recovery effort.

Supervise the Recovery Unit.

ACTIVATION
Check in at the EOC.
(FORM | EOC-211, FORM | EOC-205A)
Assist with EOC Set-up (If not already fully set-up).

Check workstation to ensure readiness.

Wear identification vest and read over job aid.

Receive situation, section and position briefing from available and appropriate personnel.

Ensure readiness to maintain concise records of position activities. (FORM | EOC-214)

RESPONSE
Establish and maintain a recovery system.

Monitor the current situation report to include recent updates and determine overall impacts of the emergency.

Based on available information, prepare an initial estimate of likely recovery issues that must be addressed. Document these in a preliminary report.

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TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
Coordinate with the Advance Planning Unit to determine major mid-tolong range social, economic, environmental and political impacts.

Assist the Operational Area as necessary in determining appropriate sites for Disaster Application Centers.

Facilitate recovery planning meetings involving appropriate Management and General Staff personnel and other agencies as needed.

Develop a recovery plan and strategy for the jurisdiction or agency.

Coordinate with Finance/Administration to ensure that FEMA, OES and other public reimbursement source documents and applications are consistent with the recovery strategy.

In conjunction with Finance/Administration, ensure that specific project timelines are developed to meet the goals and objectives of the recovery plan.

SHIFT CHANGE/TRANSFER OF DUTIES
Provide turnover briefing to position replacement.

Follow EOC check out procedures, including signing out, workstation clean-up and forwarding phone number where you can be reached. (FORM | EOC-211, FORM | EOC-205A)

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TYPE TIME
STATUS
C=Complete
I=In-Progress
P=Pending
Clean up your work area before you leave.

Provide a forwarding phone number where you can be reached.

Assists the EOC Coordinator and Planning & Intelligence Section with preparing the After-Action Report.
(REPORT | AFTER ACTION)

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SHIFT/STAFF CHANGE

TASKS (PENDING)
NOTES
Name:

Forwarding
Phone #: _______________________
Date: Time: ________________am / pm

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4 EOC Forms & Tools

4.1 EOC Action Planning
EOC Action Planning is a process that allows for the coordination of EOC activities and the development of the EOC Action Plan.

The EOC Action Plan (EAP) is a printed document which outlines the priorities and planned response of the organization for a defined operational period (time period).

During the initial stages of incident management, EOC staff must develop a simple plan that can be communicated through concise verbal briefings. Frequently, this plan must be developed very quickly and with incomplete information. As the incident management effort evolves over time with additional lead time, staff, information, more detailed and concise EOC Action Plans are created.

Overall – planning involves the following 5 phases:

1. Understanding the situation

2. Establishing incident objectives

3. Developing the Plan

4. Preparing and Disseminating the Plan

5. Executing, Evaluating and Revising the Plan
The basis for an efficient and effective EOC Action Planning process begin with the development and maintenance of a common operating picture.

4.1.1 Common Operating Picture Guidance

In order to develop a common operating picture emergency management organization member must exercise effective situational awareness.

Situational Awareness is the ability to identify, process, and comprehend the critical information about an incident – knowing what is going on around you [requiring] continuous monitoring of relevant sources of information regarding actual incidents and developing hazards (National Response Framework).

Elements of situational awareness include:
• Perception (Gather information)
• Comprehension (Interpret information)
• Projection (Anticipate future status and needs)
Situational awareness can be obtained through the following sources:
• Responders and government agencies
• 911 centers
• Citizens
• Media

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235
• Social media
• Non-governmental organizations (NGOs)
Situational awareness information compiled together is used to develop a common operating picture.

A common operating picture is a continuously updated overview of an incident compiled throughout an incident’s life cycle from data shared between integrated systems for communication, information management, and intelligence and information sharing (NRF Resource Center).

Having a common operating picture enables:
• Enable effective and timely decision-making
• Increase collaboration among all responders and disseminates pertinent information
• Improve incident safety
• Inform predictions and proactive response
• Help ensure consistency of messages
A common operating picture contains the following elements:
• Data: Collect bits from various sources
• Information: Bits are put together
• Intelligence: Analyze the information
• Make recommendations for decisions
Situational awareness influences the
development of a common operating
picture and follows the following
input/output process.

Situational Awareness shared at every SEMS level through a common operating picture helps others achieve overall
incident situational awareness as shown in the diagram on the right.

If an event is not continuously monitored and the common operating picture updated and shared, situational awareness will decrease and in inaccurate operating picture will result.

Situational awareness and common operating picture
information can be shared through:
• Senior leadership briefs
• Formal reports
• Information gathered from Incident/EOC Action Plans
(I/EAPs), Situation Reports (SITREPs), etc.

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4.1.2 Planning P

The Planning “P” is a guide to the action planning process. The Planning “P” can be used for both smaller, short-term incidents or events, and for longer, more complex incident planning.

The Planning “P” depicts the stages in the action planning process.

The leg of the “P” includes initial steps to gain awareness of the situation and establish the organization for incident management. Steps in Phase 1 are done only one time.

Once they are accomplished, incident management shifts into a cycle of planning and operations, that continues and is repeated each operational period. In this way, the Planning “P” becomes the Planning “O” after the first operation period.

Figure x: Planning P…
Figure: Planning P

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Figure: Ongoing O

4.1.3 Planning P Meeting Agendas
The following are example Planning P meeting details and agendas:

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238
Initial Briefing Meeting
(Planning P Step 3):

Meeting Called By: EOC Director
Attended By: All EOC personnel deemed necessary by the EOC Director.

Led By: EOC Director or Designee (ex: P&I Section Chief) Purpose: Provide information on current on-scene operations, agency and jurisdictional concerns and establish working EOC organization.

Outcome: Organizational Structure and Common Operating Picture! Ground Rules:
• Cell Phone on Silent or Vibrate
• Come Prepared for each meeting
• No side conversations
• Ask questions if you don’t understand
• Take Notes
• Stick to agenda
Agenda/Flow
• EOC Director brings meeting to order, conducts roll call, covers ground rules and reviews the agenda
• Introduce EOC Management and General Staff
• Provide situation update to include:

1. What has happened

2. Affected areas and individuals

3. Incident Command Post Objectives and Priorities if known (ICS-201 for Field)

4. Activated emergency response facilities

5. Jurisdictions and agencies involved

6. Any actions we have taken

7. Safety Concerns

8. Agency or jurisdiction restrictions
• Verify that Incident commander(s), Area Command(s), supporting EOCs, DOCs, and coordinating agencies have been informed that the EOC is staffed and operational. • Establish the following:
o Event name
o Operational period duration and work shift hours
o Initial goals and objectives
o EOC staffing organization, structure, pattern
o Meeting schedule
• All resource requests will be facilitated through the EOC. • Agree on unified logistics approach to resource ordering procedures to follow. • Agree on resource authorization procedures.
• Agree on Information/Intelligence matters and the flow of information into the EOC and vetted information out of the EOC.
• Next meeting EOC Objectives meeting.
• Prepare for the Objectives Meeting.

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Objectives Updates & Policy Confirmation Meeting
(Planning P Step 4):

Meeting Called By: EOC Director
Attended By: Management & General Staff
Led By: Planning & Intelligence Chief or Designee
Purpose: Develop EOC objectives to support on-scene and EOC operations and confirm policies.

Outcome: EOC objectives updated and policies confirmed.

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Resource Meeting
(Planning P Step 5):

Meeting Called By: EOC Director
Attended By: Management & General Staff (other EOC positions as appropriate) Led By: Planning & Intelligence Chief or Designee
Purpose: Develop a unified EOC strategy to support emergency management and onscene operation resource needs.

Outcome: Resources identified to support emergency management and field needs.

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Planning Meeting
(Planning P Step 6):

Meeting Called By: EOC Director
Attended By: Management & General Staff (other EOC positions as appropriate) Led By: Planning & Intelligence Chief or Designee
Purpose: Validate EOC Action Plan components: objectives, policies, authorities, resources etc.

Outcome: Validation of EOC Action Plan.

Ground Rules:
• Cell Phone on Silent or Vibrate
• Come Prepared for each meeting
• No side conversations
• Ask questions if you don’t understand
• Take Notes
• Stick to agenda
Agenda:
• Planning & Intelligence Chief brings meeting to order, conducts roll call, covers ground rules and reviews the agenda
• EOC Director provides opening remarks
• Situation Unit provides briefing on current situation, resources at risk, weather forecast, and incident projections.
• Planning & Intelligence Chief reviews coordination and support priorities, objectives, and decisions
• Operations Section Chief provides briefing on current operations followed with an overview on the proposed plan including strategy work assignments, resource commitment, contingencies, Operations Section organizational structure, and needed support facilities
• Planning & Intelligence Chief reviews Operations Section Chief proposed plan to ensure that the EOC Management Priorities and operational objectives are met. • Planning & Intelligence Chief reviews and validates responsibility for any open actions/tasks and management objectives.
• Planning & Intelligence Chief conducts round robin of EOC Management Group and Management Staff members to solicit their final input and commitment to the proposed plan.
• Logistics Section Chief covers transport, communications and supply updates and issues,
• Finance Section Chief covers fiscal issues,
• Public Information Officer covers public affairs and public information issues, • Liaison Officer covers interagency issues, and
• Safety Officer covers any safety concerns or considerations • Planning & Intelligence Chief requests EOC Management Group’s approval of the plan as presented. EOC Management Group may provide final comments

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• Planning & Intelligence Chief issues assignments to appropriate EOC members for developing Coordination Plan support documentation along with deadlines. • Planning Section prepares the EOC Action Plan using the forms and /or format as described in the EOP or determined during the Planning meeting preparation phase.
• Sections conduct break out meetings to fill in the information gaps that may exist.

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EOC Briefing Meeting
(Planning P Step 9):

Meeting Called By: EOC Director
Attended By: All EOC personnel
Led By: Planning & Intelligence Chief or Designee
Purpose: To brief the oncoming shift on the EOC Action Plan and status of on-scene operations
Outcome: Oncoming shift understands EOC Action Plan and situation to execute Ground Rules:
• Cell Phone on Silent or Vibrate
• Come Prepared for each meeting
• No side conversations
• Ask questions if you don’t understand
• Take Notes
• Stick to agenda
Agenda:
• Planning & Intelligence Chief brings meeting to order, conducts roll call for personnel required to attend both incoming and out-going shift, covers ground rules and reviews the agenda
• EOC Director provides opening remarks
• Planning & Intelligence Chief reviews objectives and any changes to the EOC Action Plan
• Situation Unit conducts Situation Briefing.
• Operations Section Chief discusses current response actions and accomplishments. • Logistics Section Chief covers transport, communications, and supply updates • Finance Section Chief covers fiscal issues.
• Public Information Officer covers public affairs and public information issues • Safety Officer covers any safety concerns or considerations • Liaison Officer covers interagency issues and Intel covers intelligence issues • Planning & Intelligence Chief solicits final comments and adjourns briefing. • Out-going Sections Chiefs conduct individual break out meetings with the oncoming Section Chiefs to complete process

4.1.4 EOC Action Plan

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4.1.4.1 EOC ACTION PLAN TEMPLATE
OVERVIEW:

Event Name:

Operational Period:

Jurisdiction:

Date Prepared:

Time Prepared:

MAP SKETCH:

Prepared By:

Approved By:

SUMMARY OF PRIORITIES, OBJECTIVES AND ACTIONS
Overall Event Priorities

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Management Section Objectives
Operations Section Objectives
Planning Section Objectives

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Logistics Section Objectives
Finance/ Administration Section Objectives
Organizational Chart:

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Weather Impacts on Operations:

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Weather Forecast 5-Day
Weather Maps:

Additional Attachments
Click here to enter text.

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4.1.4.1 EOC Action Plan [Example]
OVERVIEW:

Event Name: Earthquake
Operational Period: 1
Jurisdiction: Hazard City
Date Prepared: mm/dd/yyyy
Time Prepared: 9:00am
MAP SKETCH:

Prepared By: First Last, Planning Section Chief
Approved By: First Last, EOC Director

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251

SUMMARY OF PRIORITIES, OBJECTIVES AND ACTIONS
Overall Event Priorities

1. Life safety

2. Incident stabilization

3. Preservation of the Environment/Property

4. Damage Assessments
Management Section Objectives

1. In the next hour proclaim a Local Emergency

2. In the next hour issue a mass notification message with basic direction to affected residents reminding them of jurisdictional earthquake protocol

4. In the next 2 hours brief jurisdictional leadership on status of situation

5. In the next 6 hours set-up a call center and form a joint information center with larger jurisdiction
Operations Section Objectives

6. In the next 6 hours access main roads in jurisdiction to determine if they are safe and passable for first responder vehicles

8. In the next 24 hours identify at least safe locations for displaced residents and setup 1 shelter locations

9. In the next 24 hours assess and tag priority 1 pre-identified buildings in jurisdiction

11. In the next 24 hours, assess debris conditions and develop a removal plan

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Planning Section Objectives

7. In the next 12 hours complete 1 planning cycle and distribute EOC action plan Logistics Section Objectives

10. In the next 24 hours, identify needs and work on requesting/procuring and providing preliminary life sustaining commodities for citizens
Finance/ Administration Section Objectives

3. In the next hour set-up incident project code to begin tracking cost associated with incident

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Organizational Chart:

Weather Impacts on Operations:

None are forecasted.

Weather Forecast 5-Day

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Weather Maps:

Additional Attachments
None.

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4.1.5 EOC Forms
The table below list all available EOC forms.

Note that these forms can be accessed in two ways: through hard copies in the EOC and Alternate EOC; and by clicking on the file names in the electronic version of this plan.
# Name Form

1. FORM_EOC 201_Incident Briefing FORM_EOC
201_Incident Briefing.docx

2. FORM_EOC 202_Incident Objectives FORM_EOC
202_Incident Objectives.docx

3. FORM_EOC 205A_Communication List FORM_EOC
205A_Communication List.docx

4. FORM_EOC 207_Organization Chart FORM_EOC
207_Organization Chart.docx

5. FORM_EOC 208_Safety Message FORM_EOC
208_Safety Message.docx

6. FORM_EOC 209_Incident Status Summary FORM_EOC
209_Incident Status Summary.docx

7. FORM_EOC 210_Resource Status Change FORM_EOC
210_Resource Status Change.docx

8. FORM_EOC 211_Check-In FORM_EOC
211_Check-In.docx

9. FORM_EOC 213_Resource Request FORM_EOC
213_Resource Request.docx

10. FORM_EOC 214_Activity Log FORM_EOC
214_Activity Log.docx

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# Name Form

11. FORM_EOC 215_Resource Planning Worksheet FORM_EOC
215_Resource Planning Worksheet.docx

12. FORM_EOC 215A_Safety Analysis FORM_EOC
215A_Safety Analysis.docx

13. FORM_EOC 226_Individual Performance Rating FORM_EOC 226_Individual Performance Rating.docx

14. FORM_EOC 227_Claims Log FORM_EOC
227_Claims Log.docx

15. FORM_EOC 230_Daily Meeting Schedule FORM_EOC
230_Daily Meeting Schedule.docx

16. FORM_F&A_Cost Worksheet FORM_F&A_Cost
Worksheet.docx

17. FORM_F&A_Initial Damage Estimate FORM_F&A_Initial
Damage Estimate.docx

18. CalEOC IDE CalEOC IDE.pdf

19. FORM_LOGS_DSWV Registration 2013 FORM_LOGS_DSWV
Registration 2013.docx

20. FORM_LOGS_Resource Request FORM_LOGS_Resou
rce Request.docx

21. FORM_LOGS_Resource Tracking FORM_LOGS_Resou
rce Tracking.xlsx

22. FORM_MGT Media Briefing Schedule FORM_MGT Media
Briefing Schedule.docx

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# Name Form

23. FORM_MGT_Disaster Assistance Directory FORM_MGT_Disast er Assistance Directory.docx

24. FORM_MGT_Media Call FORM_MGT_Media
Call.docx

25. FORM_MGT_Press Release FORM_MGT_Press
Release.docx

26. FORM_MGT_Proclamation Resolutions FORM_MGT_Procla
marion Resolutions.docx

27. FORM_MGT_Public Call FORM_MGT_Public
Call.docx

28. FORM_OPS_Fire Deployed Resources FORM_OPS_Fire
Deployed Resources.docx

29. FORM_OPS_Windshield Survey FORM_OPS_Winds
hield Survey.docx

4.1.6 EOC Reports
The table below list all available EOC Report Templates.

Note that these Report Templates can be accessed in two ways: through hard copies in the EOC and Alternate EOC; and by clicking on the file names in the electronic version of this plan.
# Name Report Template

1. REPORT_OPS_Agricultural Status REPORT_OPS_Agric
ultural Status.docx

2. REPORT_OPS_Communication Status REPORT_OPS_Com
munication Status.docx

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259
# Name Report Template

3. REPORT_OPS_Energy Status REPORT_OPS_Energ
y Status.docx

4. REPORT_OPS_Firefighting Status REPORT_OPS_Firefi
ghting Status.docx

5. REPORT_OPS_Hazmat Status REPORT_OPS_Hazm
at Status.docx

6. REPORT_OPS_Mass Care Status REPORT_OPS_Mass
Care Status.docx

7. REPORT_OPS_Public Safety Status REPORT_OPS_Publi
c Safety Status.docx

8. REPORT_OPS_Public Works Status REPORT_OPS_Publi
c Works Status.docx

9. REPORT_OPS_Search&Rescue REPORT_OPS_Searc
h&Rescue.docx

10. REPORT_OPS_Transportation Status REPORT_OPS_Trans
portation Status.docx

11. REPORT_OPS_Utility Status REPORT_OPS_Utility
Status.docx

12. REPORT_P&I_Local Government After Action REPORT_P&I_Local Government After Action.docx

13. REPORT_P&I_Situation Status REPORT_P&I_Situati
on Status.docx

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260

4.1.7 EOC Plans
The table below list all available EOC Plan Templates.

Note that these Plan Templates can be accessed in two ways: through hard copies in the EOC and Alternate EOC; and by clicking on the file names in the electronic version of this plan.
# Name Plan Template

1. PLAN_P&I_Advance PLAN_P&I_Advance.
docx

2. PLAN_P&I_Demobilization PLAN_P&I_Demobili
zation.docx

3. PLAN_P&I_EOC Action PLAN_P&I_EOC
Action.docx

4.1.8 EOC Guides
The table below list all available EOC Guides.

Note that these Guides can be accessed in two ways: through hard copies in the EOC and Alternate EOC; and by clicking on the file names in the electronic version of this plan.
# Name Guides

1. GUIDE_F&A_PA Damage Categories GUIDE_F&A_PA
Damage Categories.docx

2. GUIDE_MGT_77 Most Asked Questions in an
Emergency GUIDE_MGT_77
Most Asked Questions in an Emergency.docx

3. GUIDE_MGT_Emergency Alert System (EAS) GUIDE_MGT_Emerg ency Alert System (EAS).docx

4. GUIDE_MGT_EPI-JIC SOP GUIDE_MGT_EPI-JIC
SOP.docx

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261

5. GUIDE_MGT_Legal Authorities GUIDE_MGT_Legal
Authorities.docx

6. GUIDE_MGT_Recovery Plan_Project Management GUIDE_MGT_Recov ery Plan_Project Management.docx

7. GUIDE_P&I_EOC Org Chart GUIDE_P&I_EOC
Org Chart.docx

8. GUIDE_P&I_Planning P GUIDE_P&I_Plannin
g P.docx

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262
5 Appendix A - Resources
Category Kind Function Specifications Quantity Owner Location

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263

PAGE IS INTENTIONALLY BLANK

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264
6 Appendix B - Contact List
Person or
Location Name
Title or
Function Phone Number Email Other

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Agenda Item Staff Report
To: Honorable Mayor and Members of City Council
For the Meeting of January 23, 2024
From: Chris Constantin, City Manager
Prepared by: Genevieve Amaro, Management Aide
Subject: Approve Resolution 2024-03, Annual Update of Parking Prohibitions on Certain City Streets
____________________________________________________________________________

SUMMARY
The Annual Update of Parking Prohibitions include any changes or updates in parking prohibition signage or installation of red curb recommended by the Traffic Safety Committee. The Traffic Safety Committee is an advisory committee that meets bimonthly to review traffic concerns in San Dimas. The Committee’s recommendations to parking prohibitions approved during the previous year are shown in bold within this Staff report. Staff is providing this report for Council’s review and approval of parking prohibition locations.

RECOMMENDATION
Staff recommends that the Council:
• Approve Resolution 2024-03 to update locations of parking prohibitions.

FISCAL IMPACT
Minimal fiscal impact other than maintenance of red curbs and signs. Red Curbs are painted every 2 to 3 years and signs are typically replaced every 10 to 15 years.

BACKGROUND
The Traffic Safety Committee is an advisory committee that meets bimonthly to review concerns with respect to traffic in San Dimas. The Committee is comprised of City Staff, City Traffic Engineer, representatives from Bonita Unified School District and San Dimas Sheriff’s Station. The Traffic Safety Committee recommends installation of parking prohibitions to maintain efficient and safe traffic flows. The Annual Update of Parking Prohibitions include existing prohibitions along with any changes or updates in parking prohibition signage or installation of red

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Annual Update of Parking Prohibitions on Certain City Streets Page 2 For the Meeting of January 23, 2024
curb recommended throughout the previous year by the Traffic Safety Committee. The Committee’s recommendations to parking prohibitions approved during the previous year are shown in bold within this Agenda Report.

DISCUSSION/ANALYSIS
Section 10.24.095 and 10.24.104 of the San Dimas Municipal Code permits the City Council by resolution to designate certain City Streets in which parking or stopping is prohibited. The attached resolution supersedes Resolution 2023-03. The resolution reflects several updates to parking restrictions city-wide that have been recommended by the Traffic Safety Committee in 2023 and are shown in bold, as well as locations previously approved by Council. Changes that occurred at the following locations are detailed in Resolution 2024- as follows:

A. No Parking Any Time
***No changes to this section
B. No Parking Any Time, Except in Designated Spaces

STREET LIMITS
Puente St North side: 25’ w/o Calle Leandro End of Curb Return (ECR) to ECR
C. No Stopping Any Time or with Time Limits
***No changes to this section
D. No Stopping Any Time – Tow Away
***No changes to this section
E. Time Limit or Parking Restrictions
***No changes to this section
F. Red Curb

STREET LIMITS
S San Dimas Canyon
Road
East side: between 225 S San Dimas Canyon
Road and 241 S San Dimas Canyon Road
Covina Blvd North side:Lone Hill Ave to 80’ e/o Beginning of Curb Return (BCR)
Gladstone Street South Side: Belleview’s beginning of curb return to 1st driveway westerly (approx. 55’)
Avenida Entrada West side:n/o Avenida Ladera from beginning of curb return to 1st driveway (approx. 25’)
Calle Rosa 50’ of red curb in front of LA County Sewer
Pump at the easterly end of roadway
Teague Drive Between unit #205 and #294
Between unit #211 and #213
Between unit #214 and #216
Between unit #222 and #224

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Annual Update of Parking Prohibitions on Certain City Streets Page 3 For the Meeting of January 23, 2024
Walnut Avenue West side; 90’ n/o AT&SF tracks to 175’ s/o AT&SF tracks
Walnut Avenue East side; 200’ s/o AT&SF to Bonita Avenue Eucla Avenue East side: 90’ s/o AT&SF tracks to 75’ n/o AT&SF tracks
Eucla Avenue West side: 120’ n/o AT&SF tracks to 90’ s/o AT&SF tracks
Bonita Avenue North side: 90’ e/o Cataract Ave to 375’ w/o Cataract Ave
Bonita Avenue South side: Acacia Ave to 175’ w/o Monte Vista Ave
Cataract Avenue East side: 110’ s/o Bonita Ave to 85’ n/o Bonita Ave
Cataract Avenue West side: 115’ n/o Bonita Ave to 120’ s/o Bonita Ave
San Dimas Canyon Road West side: Palomares Ave to Arrow Hwy G. Permit Parking District
***No Changes to this section
H. Loading Only
***No Changes to this section
I. All signs and markings regulating parking and stopping which exist in the City on the date of adoption of this resolution which were erected and placed by the officers and officials of the City, are declared to be the official traffic signs and regulations of the City and all matters pertaining thereto are ratified and confirmed by the City Council.

ALTERNATIVES
At this time staff is not recommending alternatives, however, the City Council could provide alterative direction to staff at their discretion.

ENVIRONMENTAL REVIEW
This item is Categorically Exempt under the California Code of Regulations, Title 14, Section 6, Chapter 3, Article 19, Section 15301 Existing Facilities Class 1 operations which consists of the operation, repair, maintenance or minor alteration of existing public or private facilities involving negligible or no expansion of existing or former use.

Respectfully submitted,
Genevieve Amaro
Management Aide
Attachments:

1. Resolution 2024-03

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ATTACHMENT 1
RESOLUTION 2024-03

A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF SAN DIMAS, COUNTY OF LOS

ANGELES, PROHIBITING PARKING OR STOPPING OF VEHICLES ON CERTAIN STREETS WHEREAS, Section 22507 of the California Vehicle Code and Sections 10.24.095 and

10.24.104 of the San Dimas Municipal Code permit the City Council, by resolution, to designate streets on which parking or stopping is prohibited; and WHEREAS, Section 463 of the California Vehicle Code defines “Park or Parking” to mean the standing of a vehicle occupied or not, otherwise than temporarily for the purpose of and while actually engaged in loading or unloading merchandise or passengers WHEREAS, the City Council further resolves that the term merchandise in section 463 of the California Vehicle Code also include items defined as goods for the purposes of the City parking restrictions.

NOW, THEREFORE, BE IT RESOLVED, it is determined necessary that parking or stopping be prohibited on certain city streets the City Council does find, determine, and declare as follows:

SECTION 1. Parking or stopping shall be prohibited as follows:

A. The following streets shall be marked or posted “NO PARKING ANY TIME”:

STREET LIMITS
1 Alleghany Circle *
2 Allen Avenue S. side @ Allen Avenue School parking lot 3 Allen Avenue 50’ east of driveway to the driveway west of 457 Allen, north side
4 Arrow Highway Freeway Underpass
5 Blackrock Court *
6 Bonita Avenue Along project frontage at SD Canyon Rd
(development)
7 Bonita Avenue in front of 143 W Bonita Avenue
8 Briarwood Lane *
9 Calaveras Road E/o Alleghany Circle
10 Carson Court *
11 Cataract Avenue N/o Hartman Court
12 Cataract West side: north of Foothill Boulevard
13 Castlebury Court *
14 Cedar Creek Lane *
15 Cienega Avenue Freeway Underpass
16 Cliffside Drive *
17 Cottonwood Lane *
18 Covina Boulevard Freeway Underpass
19 Covina Boulevard North east curve between Badillo and Kimberly 20 Covina Boulevard 150’ e/o 57Fwy s/b on-ramp
21 Covina Boulevard From driveway at 1630 W Covina Blvd to 100’ west 22 Covina Hills Road 100’ e/o Paseo Victoria

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Resolution 2024-03 Page 2
Annual Update of Parking Prohibitions on Certain City Streets January 23, 2024
*Indicates the full street including both sides of the street New (2023) installation in bold font
23 Covina Hills Road 50’ e/o & w/o Calle Francesca
24 Cypress Street North side: 1,900’ w/o Lone Hill Avenue 25 Dallas Road *
26 Delancey Avenue West side: Allen Avenue – 130’ southerly 27 Delancey Avenue West side: 150’ – 630’ n/o Gladstone Street 28 Driftwood Lane *
29 Eucla Avenue Fifth Street – north to end
30 Foothill Boulevard North side: Cataract Avenue – 200’ east side of Cataract Avenue
31 Foothill Boulevard Walnut Avenue – east for 400’
32 Gladstone Street South side: 100’ e/o Gladstone School parking lot 33 Greystone Court *
34 Harwood Court *
35 Hoover Court East side only
36 Ironbark Lane East of Beechwood extending through the curve, adjacent to intersection
37 Knollwood Lane *
38 Maverick Drive South side: Butterfield Ave to east end and around cul-de-sac; north side: e/o of 253 Maverick drive
approach
39 Monte Vista Ave 10’ north of Park & Ride Parking lot driveway/RR tracks and north of City parking lot driveway
40 Orangewood Lane *
41 Oxford Court *
42 Pinewood Lane *
43 Puddingstone Drive Full Street, with exception of east side 275’ south of Tanglewood
44 Redwood Lane *
45 Rennell Avenue Arrow Highway – 270’ Northerly
46 Rosewood Lane *
47 San Antonio Road *
48 San Dimas Avenue East side 80’ s/o 210 Fwy
49 San Dimas Avenue 210 Fwy underpass
50 San Dimas Canyon Road Freeway Underpass
51 San Dimas Canyon Along project frontage at Bonita (w/development) 52 San Carlos Court *
53 San Lucas Court *
54 San Luis Rey Drive *
55 San Marcos Court *
56 San Pablo Court *
57 San Simeon Court *
58 Santa Cruz Court *
59 Santa Paula Court *
60 Santa Rosa Court *
61 Smokewood Lane *
62 Sycamore Canyon Rd. East side: north end of San Dimas Canyon Road parking lot to end of street; west side: entire length
of street

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San Dimas City CouncilJanuary 23, 2024

San Dimas City Council
January 23, 2024