EXHIBIT A
PROGRAM MANAGEMENT SERVICES SCHEDULE
Program Management Services generally include all activities necessary or helpful to:
(a) Monitor and support and all permitting activities for any System. (b) Prepare materials and conduct communications and outreach to residential electric power customers in its service territory to promote the Program and encourage the installation of Systems.
(c) Create a streamlined and integrated System permitting process, allowing for faster System permitting.
(d) Effectively communicate with and guide the Installer through the System permitting process to ensure shorter permitting timelines and to avoid any permitting delays; (e) Effectively coordinate the System permitting process with all other governmental agencies involved.
(f) To the extent legally permissible and reasonable, expedite permitting for any System. (g) At the Program Manager’s discretion, Owner, acting as consultant, shall provide general marketing and sales support as outlined below:
Program Manager Scope Consultant Scope Deliverable
Targeted outbound
outreach
Provide a list of active
customers (including but not
limited to CARE/FERA)
enrolled or qualified
customers with name(s),
physical address, email
address(es), phone
number(s), current tariff,
annual load, and/or average
monthly bill.
Email and/or call
customers to inform them
of various offers from
Pico Rivera Innovative
Municipal Energy.
Under the Program
Manager’s guidance and
instruction, provide
outbound sales support to
interested customers
using marketing materials
jointly developed.
1. Sales and marketing
support
2. Activity report
Local marketing
support
Collaborate on local, inperson marketing
opportunities
Provide staff to attend and
support customer sales
activities during events
Same as Targeted
outbound outreach
Sales Integrate various options into
the Program Manager’s
marketing and
communication platforms so
that interested customers can
reach consultant resources
and staff for sales support.
Provide inbound sales
support to potential
customers through call,
email, or chat. If possible,
provide Spanish-speaking
support.
1. Activity report
2. Closed-won orders
1. Fees earned by the Owner related to the scope of work outlined above are deemed earned by the Owner for each new System where the initial order was placed during the term of this scope of work upon achieving Final Completion as described in the Agreement.
2. Payment of fees shall be Five Cents ($0.05) for each Watt/dc of solar generating capacity for each System that has reached Final Completion. All fees earned by the Owner shall be subtracted from the Program Management Agreement Fee on a per System basis at the time of payment. Additional consulting services, terms and fees under this Agreement may be approved in writing by mutual consent of Program Manager and Owner on a case-by-case basis.
3. Payment of fees shall comply with the Compensation provision of this Agreement.
4. The Term for the consulting scope shall begin upon written approval from the Program Manager and continue until such time that either Party provides written notification of termination to the other Party, in which case, the scope of services shall terminate five (5) business after written notice is delivered.
5. If a System achieves Final Completion subsequent to termination of this scope of services under this Agreement, fees will be deemed earned if the System was ordered while the scope of services was active.