Status of Open Audit
Recommendations
As of December 31, 2021
An update by the City Auditor’s Office
http://www.sanjoseca.gov/auditor
City Auditor’s Office, 1
Summary of Results:
261 recommendations
34 new recommendations made since last update
43 implemented or closed since last update
156 partly implemented, 62 not implemented
City Auditor’s Office, 2
Percent of Recommendations
Implemented/Closed:
74% of recommendations
made over last 10 years
54% of recommendations
made over last 5 years
City Auditor’s Office, 3
0 20
40 60
80 100
120
140
Not
Implemented
Partly
Implemented
Implemented /
Closed
Departments Implemented 43 Recommendations Since
the Last Update
Highlights include:
The Police Department made additional progress implementing recommendations from our audit of the Police Secondary Unit Office of Equality Assurance developed standard procedures for wage compliance reviews
PRNS implemented multiple recommendations from our audit of the Neighborhood Center Partner Program (formerly
reuse)
The Administration created a map of neighborhood and
business associations
City Auditor’s Office, 4
Departments Implemented 43 Recommendations Since
the Last Update
Highlights include:
Public Works updated the City’s Vehicle Replacement Policy PBCE has developed new procedures around supervisory
review of open and closed code enforcement cases
The Administration created an electronic registration form for Municipal Water customers qualifying for Low-Income or Medically Vulnerable service options
City Auditor’s Office, 5
218 Recommendations are Still Pending
City Auditor’s Office, 6
4 18
21 19
25 43
42 46
Securing City Assets
Transparency and Accountability
Operational Efficiency
Improved Service Delivery
Not Implemented Partly Implemented
Potential Budget Savings:
Reduce Police Department comp time balances (Audit of Police Overtime, 2016)
Contract terms with golf course operators (Audit of Golf Courses, 2015)
Improve Police Department Overtime Controls (Audit of the Police Staffing, Expenditures, and Workload, 2021)
City Auditor’s Office, 7
T welve Priority Recommendations
Operational Efficiency:
Contract management policies for consulting services
(Audit of Consulting Agreements, 2013)
Volunteer program guidelines (Audit of the City’s Use and Coordination of Volunteers, 2016)
Update tow service agreements (Audit of Towing Services, 2018)
City Auditor’s Office, 8
T welve Priority Recommendations
Improved Service Delivery:
Update Police Activities League (PAL) agreement (Audit of the San José Police Activities League, 2018)
Monitoring of homeless service providers (Audit of
Homeless Assistance Programs, 2018)
Massage Program roles and responsibilities (Audit of Code Enforcement Management Controls, 2021)
City Auditor’s Office, 9
T welve Priority Recommendations
T welve Priority Recommendations
Citywide Security / Risk Mitigation:
Revise City Procurement Card Policy (Audit of City Procurement Cards, 2010)
Office of Equality Assurance software and other resources (Audit of the Office Equality Assurance, 2017)
T echnology Asset Inventory (Audit of Technology Deployments, 2019) CLOSED
City Auditor’s Office, 10
City Auditor’s Office, 11
https://www.sanjoseca.gov/your-government/appointees/city- auditor/audit-recommendations
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