City Roadmap Budget Study Session
May 16, 2022
1 Today’s Agenda
2 1. Recommended 2022-2023 City Roadmap and Initiatives 9:00 11:30
2. Backlog Prioritization 11:30 2:30
3. Outcome and Performance Measures Status 3:00 4:00
4. Prioritization Results and Next Steps 4:15 4:30
Section Start End 2022-2023 City Roadmap Refinement Process
3 1. March Budget
Message
• Identified Council’s top
6 priority areas
• Identified direction to
define outcome
measures for Council
priority areas
2. Administration Draft
City Roadmap and
Backlog
• Graduated initiatives
• Incorporated priority
new initiatives
• Began to define
outcome and
performance measures
• Created Administration
Draft 2022-2023 City
Roadmap and Backlog
3. City Roadmap Budget
Study Session
• Recommend approval
of City Roadmap
• Refine and prioritize
City Roadmap Backlog
• Provide update on
HBS Community
Partners Project and
status of outcome and
performance measures
4. Final Manager’s
Budget Addendum
(MBA)
• Final City Roadmap
and Backlog MBA
Done! Done! Here now
~ Distribute May 23, 2022
City Roadmap Purpose
Focus the City
on our most vital
change initiatives and
service transformations
4 Successes
2021-2022 Challenges and Successes
5 Challenges
• Sustaining, ramping down, and then reactivating the
Emergency Operations Center (EOC) due to the Delta
and Omicron COVID-19 variant impact on our
community and the need to pivot staff and leadership
back to COVID-19 response
• Significant staff vacancy rate compounded by a
constrained labor market
• Constrained partner capacity/workforce
2021-2022 ‘Graduated’ (completed, combined with another initiative(s), or integrated into delivery of City’s Core Services) City Roadmap Initiatives:
1. Food and Necessities Distribution
2. Vaccination Task Force
3. San José 311 and Service Delivery
4. Neighborhood Services Access Strategy
5. Major Real Estate Development Projects
6. Pavement, Fire, EOC, and Transit Capital Improvements
7. Regional Wastewater Facility Capital Improvements
8. Federal and State Recovery Advocacy
9. Secure City Cybersecurity
10. Pension Obligation Bond Analysis
11. Budgeting for Equity
12. City Roadmap Budgeting, Accountability, and Performance
13. Safe Workplace
14. Effective Teams
41 Change Initiatives
264
Core City Services
6 Services for People and Businesses
City RoadmapCity Service
Areas (CSAs)
City Roadmap Relationship to City Services
• 6 CSAs
• 17 Outcomes (qualitative)
• 51 Strategic Goals (qualitative)
• 109 CSA Performance Measures (36 on dashboard)
(some directly measure the outcome)
• 500+ department specific measures
~ 8 Enterprise Priorities
~24 Objectives (qualitative outcomes, informed by CSA outcomes where appropriate) ~41 Initiatives (projects, multi-year programs, strategies, policies) ~18 Outcome and Performance Key Results (qualitative, CSA measures where appropriate) ~75 Deliverable and Milestone Key Results (initiative execution measures) New +
Transformational
Building the 2022-2023 City Roadmap
7 Sources for City Roadmap initiatives included:
▪ 2021-2022 City Roadmap initiatives still in progress
▪ March Budget Message initiatives
▪ 2021-2022 Council Priority Backlog initiatives
▪ Charter Review Commission and Reimagining Public Safety Community Advisory Committee recommendations
▪ Referrals from the Rules and Open Government Committee ▪ Administration and Department initiatives
2022-2023 Enterprise Priority
Ending Homelessness
Safer San José
Clean, Vibrant, and Inclusive
Neighborhoods and Public Life
Resilient and Sustainable City
Infrastructure and Emergency
Management
COVID-19 Community and Economic
Recovery
Building the San José of Tomorrow with
a Downtown for Everyone
2022 March Budget Message
Priorities
1. Homelessness + Affordable Housing
2. Public Safety
3. Battling Blight
4. Climate + Seismic Resilience
5. Equitable Economic Recovery
6. Fiscal Sustainability
Refined Enterprise Priority and Alignment
Enterprise Priority Foundational
Strategic Fiscal Positioning and
Resource Deployment
Powered by People
8 2021 Community Opinion Survey on City Improvements
Programs and Projects
Emergency
Fiscal Recovery
+ Planning
Outcomes,
Equity Indicators,
+ Performance
Management
Disparity Study
Workforce
Diversity + Talent
Pipeline
Citywide Hiring
Employee
Wellbeing,
Growth, +
Retention
Digital Workforce
Enterprise Priority
COVID-19 Pandemic
Community and Economic
Recovery
Resilient and Sustainable City
Infrastructure and Emergency
Management
Ending Homelessness
Safer San José
Clean, Vibrant, and Inclusive
Neighborhoods and Public Life
Building the San José of
Tomorrow with a Downtown for
Everyone
Administration Draft 2022-2023 City Roadmap Recommended for Approval 9 Programs and Projects
Housing
Stabilization
Re-Employment
+ Workforce
Development
Small Business
Recovery +
Resilience
Disaster Ready +
Climate Smart
Reliable
Infrastructure
Resilience
Emergency
Housing System
Expansion
Encampment
Services,
Outreach,
Assistance, +
Resources
Police Reforms Vision Zero
Traffic Safety
City Services
Continuity of
Operations
Children + Youth
Services Master
Plan
Education, Digital
Equity, + Digital
Literacy
BeautifySJ
Encampment
Services
BeautifySJ
Vehicle Blight
Align Zoning with
General Plan
Development
Services
Transformation
Google
Downtown West
Development
BART Silicon
Valley Extension
Strategy
COVID-19
Recovery Task
Force
Clean Energy
Resilience
Water Supply
Resilience
Natural
Environment
Restoration
Encampment
Management +
Safe Relocation
Emergency
Housing
Financial
Sustainability
Safety Net
Services County
Coordination
Child Care Siting
Update
Airport
Connector +
Diridon Station
North San José High-Speed Rail
Strategy
Advancing Equity
through Culture +
Practice
Procurement
Improvement
Customer
Service Vision +
Standards
PolicyEnterprise Priority Foundational
Strategic Fiscal Positioning and
Resource Deployment
Powered by People
Policy
Soft-Story
Building
Earthquake
Retrofit
Wage Theft
Prevention Policy
+ Responsible
Contractor
Ordinance
Affordable
Housing on
Assembly Use
Sites (YIGBY)
Programs and Projects
Emergency
Fiscal Recovery
+ Planning
Outcomes,
Equity Indicators,
+ Performance
Management
Disparity Study
Workforce
Diversity + Talent
Pipeline
Citywide Hiring
Employee
Wellbeing,
Growth, +
Retention
Digital Workforce
Enterprise Priority
COVID-19 Pandemic
Community and Economic
Recovery
Resilient and Sustainable City
Infrastructure and Emergency
Management
Ending Homelessness
Safer San José
Clean, Vibrant, and Inclusive
Neighborhoods and Public Life
Building the San José of
Tomorrow with a Downtown for
Everyone
10 Programs and Projects
Housing
Stabilization
Re-Employment
+ Workforce
Development
Small Business
Recovery +
Resilience
Disaster Ready +
Climate Smart
Reliable
Infrastructure
Resilience
Emergency
Housing System
Expansion
Encampment
Services,
Outreach,
Assistance, +
Resources
Police Reforms Vision Zero
Traffic Safety
City Services
Continuity of
Operations
Children + Youth
Services Master
Plan
Education, Digital
Equity, + Digital
Literacy
BeautifySJ
Encampment
Trash Services
BeautifySJ
Vehicle Blight
Align Zoning with
General Plan
Development
Services
Transformation
Google
Downtown West
Development
BART Silicon
Valley Extension
Strategy
COVID-19
Recovery Task
Force
Clean Energy
Resilience
Water Supply
Resilience
Natural
Environment
Restoration
Encampment
Management +
Safe Relocation
Emergency
Housing
Financial
Sustainability
Safety Net
Services County
Coordination
Child Care Siting
Update
Airport
Connector +
Diridon Station
North San José High-Speed Rail
Strategy
Advancing Equity
through Culture +
Practice
Procurement
Improvement
Customer
Service Vision +
Standards
PolicyEnterprise Priority Foundational
Strategic Fiscal Positioning and
Resource Deployment
Powered by People
Policy
Soft-Story
Building
Earthquake
Retrofit
Wage Theft
Prevention Policy
+ Responsible
Contractor
Ordinance
Affordable
Housing on
Assembly Use
Sites (YIGBY)
Administration Draft 2022-2023 City Roadmap Recommended for Approval Programs and Projects
Emergency
Fiscal Recovery
+ Planning
Outcomes,
Equity Indicators,
+ Performance
Management
Disparity Study
Workforce
Diversity + Talent
Pipeline
Citywide Hiring
Employee
Wellbeing,
Growth, +
Retention
Digital Workforce
Enterprise Priority
COVID-19 Pandemic
Community and Economic
Recovery
Resilient and Sustainable City
Infrastructure and Emergency
Management
Ending Homelessness
Safer San José
Clean, Vibrant, and Inclusive
Neighborhoods and Public Life
Building the San José of
Tomorrow with a Downtown for
Everyone
11 Programs and Projects
Housing
Stabilization
Re-Employment
+ Workforce
Development
Small Business
Recovery +
Resilience
Disaster Ready +
Climate Smart
Reliable
Infrastructure
Resilience
Emergency
Housing System
Expansion
Encampment
Services,
Outreach,
Assistance, +
Resources
Police Reforms Vision Zero
Traffic Safety
City Services
Continuity of
Operations
Children + Youth
Services Master
Plan
Education, Digital
Equity, + Digital
Literacy
BeautifySJ
Encampment
Trash Services
BeautifySJ
Vehicle Blight
Align Zoning with
General Plan
Development
Services
Transformation
Google
Downtown West
Development
BART Silicon
Valley Extension
Strategy
COVID-19
Recovery Task
Force
Clean Energy
Resilience
Water Supply
Resilience
Natural
Environment
Restoration
Encampment
Management +
Safe Relocation
Emergency
Housing
Financial
Sustainability
Safety Net
Services County
Coordination
Child Care Siting
Update
Airport
Connector +
Diridon Station
North San José High-Speed Rail
Strategy
Advancing Equity
through Culture +
Practice
Procurement
Improvement
Customer
Service Vision +
Standards
PolicyEnterprise Priority Foundational
Strategic Fiscal Positioning and
Resource Deployment
Powered by People
Policy
Soft-Story
Building
Earthquake
Retrofit
Wage Theft
Prevention Policy
+ Responsible
Contractor
Ordinance
Affordable
Housing on
Assembly Use
Sites (YIGBY)
Administration Draft 2022-2023 City Roadmap Recommended for Approval Programs and Projects
Emergency
Fiscal Recovery
+ Planning
Outcomes,
Equity Indicators,
+ Performance
Management
Disparity Study
Workforce
Diversity + Talent
Pipeline
Citywide Hiring
Employee
Wellbeing,
Growth, +
Retention
Digital Workforce
Enterprise Priority
COVID-19 Pandemic
Community and Economic
Recovery
Resilient and Sustainable City
Infrastructure and Emergency
Management
Ending Homelessness
Safer San José
Clean, Vibrant, and Inclusive
Neighborhoods and Public Life
Building the San José of
Tomorrow with a Downtown for
Everyone
Programs and Projects
Housing
Stabilization
Re-Employment
+ Workforce
Development
Small Business
Recovery +
Resilience
Disaster Ready +
Climate Smart
Reliable
Infrastructure
Resilience
Emergency
Housing System
Expansion
Encampment
Services,
Outreach,
Assistance, +
Resources
Police Reforms Vision Zero
Traffic Safety
City Services
Continuity of
Operations
Children + Youth
Services Master
Plan
Education, Digital
Equity, + Digital
Literacy
BeautifySJ
Encampment
Trash Services
BeautifySJ
Vehicle Blight
Align Zoning with
General Plan
Development
Services
Transformation
Google
Downtown West
Development
BART Silicon
Valley Extension
Strategy
COVID-19
Recovery Task
Force
Clean Energy
Resilience
Water Supply
Resilience
Natural
Environment
Restoration
Encampment
Management +
Safe Relocation
Emergency
Housing
Financial
Sustainability
Safety Net
Services County
Coordination
Child Care Siting
Update
Airport
Connector +
Diridon Station
North San José High-Speed Rail
Policy
Soft-Story
Building
Earthquake
Retrofit
Wage Theft
Prevention Policy
+ Responsible
Contractor
Ordinance
Affordable
Housing on
Assembly Use
Sites (YIGBY)
12 Strategy
Advancing Equity
through Culture +
Practice
Procurement
Improvement
Customer
Service Vision +
Standards
PolicyEnterprise Priority Foundational
Strategic Fiscal Positioning and
Resource Deployment
Powered by People
Administration Draft 2022-2023 City Roadmap Recommended for Approval Programs and Projects
Emergency
Fiscal Recovery
+ Planning
Outcomes,
Equity Indicators,
+ Performance
Management
Disparity Study
Workforce
Diversity + Talent
Pipeline
Citywide Hiring
Employee
Wellbeing,
Growth, +
Retention
Digital Workforce
Enterprise Priority
COVID-19 Pandemic
Community and Economic
Recovery
Resilient and Sustainable City
Infrastructure and Emergency
Management
Ending Homelessness
Safer San José
Clean, Vibrant, and Inclusive
Neighborhoods and Public Life
Building the San José of
Tomorrow with a Downtown for
Everyone
Programs and Projects
Housing
Stabilization
Re-Employment
+ Workforce
Development
Small Business
Recovery +
Resilience
Disaster Ready +
Climate Smart
Reliable
Infrastructure
Resilience
Emergency
Housing System
Expansion
Encampment
Services,
Outreach,
Assistance, +
Resources
Police Reforms Vision Zero
Traffic Safety
City Services
Continuity of
Operations
Children + Youth
Services Master
Plan
Education, Digital
Equity, + Digital
Literacy
BeautifySJ
Encampment
Trash Services
BeautifySJ
Vehicle Blight
Align Zoning with
General Plan
Development
Services
Transformation
Google
Downtown West
Development
BART Silicon
Valley Extension
Strategy
COVID-19
Recovery Task
Force
Clean Energy
Resilience
Water Supply
Resilience
Natural
Environment
Restoration
Encampment
Management +
Safe Relocation
Emergency
Housing
Financial
Sustainability
Safety Net
Services County
Coordination
Child Care Siting
Update
Airport
Connector +
Diridon Station
North San José High-Speed Rail
Policy
Soft-Story
Building
Earthquake
Retrofit
Wage Theft
Prevention Policy
+ Responsible
Contractor
Ordinance
Affordable
Housing on
Assembly Use
Sites (YIGBY)
13 Strategy
Advancing Equity
through Culture +
Practice
Procurement
Improvement
Customer
Service Vision +
Standards
PolicyEnterprise Priority Foundational
Strategic Fiscal Positioning and
Resource Deployment
Powered by People
Administration Draft 2022-2023 City Roadmap Recommended for Approval Programs and Projects
Emergency
Fiscal Recovery
+ Planning
Outcomes,
Equity Indicators,
+ Performance
Management
Disparity Study
Workforce
Diversity + Talent
Pipeline
Citywide Hiring
Employee
Wellbeing,
Growth, +
Retention
Digital Workforce
Enterprise Priority
COVID-19 Pandemic
Community and Economic
Recovery
Resilient and Sustainable City
Infrastructure and Emergency
Management
Ending Homelessness
Safer San José
Clean, Vibrant, and Inclusive
Neighborhoods and Public Life
Building the San José of
Tomorrow with a Downtown for
Everyone
Programs and Projects
Housing
Stabilization
Re-Employment
+ Workforce
Development
Small Business
Recovery +
Resilience
Disaster Ready +
Climate Smart
Reliable
Infrastructure
Resilience
Emergency
Housing System
Expansion
Encampment
Services,
Outreach,
Assistance, +
Resources
Police Reforms Vision Zero
Traffic Safety
City Services
Continuity of
Operations
Children + Youth
Services Master
Plan
Education, Digital
Equity, + Digital
Literacy
BeautifySJ
Encampment
Trash Services
BeautifySJ
Vehicle Blight
Align Zoning with
General Plan
Development
Services
Transformation
Google
Downtown West
Development
BART Silicon
Valley Extension
Strategy
COVID-19
Recovery Task
Force
Clean Energy
Resilience
Water Supply
Resilience
Natural
Environment
Restoration
Encampment
Management +
Safe Relocation
Emergency
Housing
Financial
Sustainability
Safety Net
Services County
Coordination
Child Care Siting
Update
Airport
Connector +
Diridon Station
North San José High-Speed Rail
Policy
Soft-Story
Building
Earthquake
Retrofit
Wage Theft
Prevention Policy
+ Responsible
Contractor
Ordinance
Affordable
Housing on
Assembly Use
Sites (YIGBY)
14 Strategy
Advancing Equity
through Culture +
Practice
Procurement
Improvement
Customer
Service Vision +
Standards
PolicyEnterprise Priority Foundational
Strategic Fiscal Positioning and
Resource Deployment
Powered by People
Administration Draft 2022-2023 City Roadmap Recommended for Approval Programs and Projects
Emergency
Fiscal Recovery
+ Planning
Outcomes,
Equity Indicators,
+ Performance
Management
Disparity Study
Workforce
Diversity + Talent
Pipeline
Citywide Hiring
Employee
Wellbeing,
Growth, +
Retention
Digital Workforce
Enterprise Priority
COVID-19 Pandemic
Community and Economic
Recovery
Resilient and Sustainable City
Infrastructure and Emergency
Management
Ending Homelessness
Safer San José
Clean, Vibrant, and Inclusive
Neighborhoods and Public Life
Building the San José of
Tomorrow with a Downtown for
Everyone
Programs and Projects
Housing
Stabilization
Re-Employment
+ Workforce
Development
Small Business
Recovery +
Resilience
Disaster Ready +
Climate Smart
Reliable
Infrastructure
Resilience
Emergency
Housing System
Expansion
Encampment
Services,
Outreach,
Assistance, +
Resources
Police Reforms Vision Zero
Traffic Safety
City Services
Continuity of
Operations
Children + Youth
Services Master
Plan
Education, Digital
Equity, + Digital
Literacy
BeautifySJ
Encampment
Trash Services
BeautifySJ
Vehicle Blight
Align Zoning with
General Plan
Development
Services
Transformation
Google
Downtown West
Development
BART Silicon
Valley Extension
Strategy
COVID-19
Recovery Task
Force
Clean Energy
Resilience
Water Supply
Resilience
Natural
Environment
Restoration
Encampment
Management +
Safe Relocation
Emergency
Housing
Financial
Sustainability
Safety Net
Services County
Coordination
Child Care Siting
Update
Airport
Connector +
Diridon Station
North San José High-Speed Rail
Policy
Soft-Story
Building
Earthquake
Retrofit
Wage Theft
Prevention Policy
+ Responsible
Contractor
Ordinance
Affordable
Housing on
Assembly Use
Sites (YIGBY)
15 Strategy
Advancing Equity
through Culture +
Practice
Procurement
Improvement
Customer
Service Vision +
Standards
PolicyEnterprise Priority Foundational
Strategic Fiscal Positioning and
Resource Deployment
Powered by People
Administration Draft 2022-2023 City Roadmap Recommended for Approval Programs and Projects
Emergency
Fiscal Recovery
+ Planning
Outcomes,
Equity Indicators,
+ Performance
Management
Disparity Study
Workforce
Diversity + Talent
Pipeline
Citywide Hiring
Employee
Wellbeing,
Growth, +
Retention
Digital Workforce
Enterprise Priority
COVID-19 Pandemic
Community and Economic
Recovery
Resilient and Sustainable City
Infrastructure and Emergency
Management
Ending Homelessness
Safer San José
Clean, Vibrant, and Inclusive
Neighborhoods and Public Life
Building the San José of
Tomorrow with a Downtown for
Everyone
Programs and Projects
Housing
Stabilization
Re-Employment
+ Workforce
Development
Small Business
Recovery +
Resilience
Disaster Ready +
Climate Smart
Reliable
Infrastructure
Resilience
Emergency
Housing System
Expansion
Encampment
Services,
Outreach,
Assistance, +
Resources
Police Reforms Vision Zero
Traffic Safety
City Services
Continuity of
Operations
Children + Youth
Services Master
Plan
Education, Digital
Equity, + Digital
Literacy
BeautifySJ
Encampment
Trash Services
BeautifySJ
Vehicle Blight
Align Zoning with
General Plan
Development
Services
Transformation
Google
Downtown West
Development
BART Silicon
Valley Extension
Strategy
COVID-19
Recovery Task
Force
Clean Energy
Resilience
Water Supply
Resilience
Natural
Environment
Restoration
Encampment
Management +
Safe Relocation
Emergency
Housing
Financial
Sustainability
Safety Net
Services County
Coordination
Child Care Siting
Update
Airport
Connector +
Diridon Station
North San José High-Speed Rail
Policy
Soft-Story
Building
Earthquake
Retrofit
Wage Theft
Prevention Policy
+ Responsible
Contractor
Ordinance
Affordable
Housing on
Assembly Use
Sites (YIGBY)
16 Strategy
Advancing Equity
through Culture +
Practice
Procurement
Improvement
Customer
Service Vision +
Standards
PolicyEnterprise Priority Foundational
Strategic Fiscal Positioning and
Resource Deployment
Powered by People
Administration Draft 2022-2023 City Roadmap Recommended for Approval Programs and Projects
Emergency
Fiscal Recovery
+ Planning
Outcomes,
Equity Indicators,
+ Performance
Management
Disparity Study
Workforce
Diversity + Talent
Pipeline
Citywide Hiring
Employee
Wellbeing,
Growth, +
Retention
Digital Workforce
Enterprise Priority
COVID-19 Pandemic
Community and Economic
Recovery
Resilient and Sustainable City
Infrastructure and Emergency
Management
Ending Homelessness
Safer San José
Clean, Vibrant, and Inclusive
Neighborhoods and Public Life
Building the San José of
Tomorrow with a Downtown for
Everyone
Programs and Projects
Housing
Stabilization
Re-Employment
+ Workforce
Development
Small Business
Recovery +
Resilience
Disaster Ready +
Climate Smart
Reliable
Infrastructure
Resilience
Emergency
Housing System
Expansion
Encampment
Services,
Outreach,
Assistance, +
Resources
Police Reforms Vision Zero
Traffic Safety
City Services
Continuity of
Operations
Children + Youth
Services Master
Plan
Education, Digital
Equity, + Digital
Literacy
BeautifySJ
Encampment
Trash Services
BeautifySJ
Vehicle Blight
Align Zoning with
General Plan
Development
Services
Transformation
Google
Downtown West
Development
BART Silicon
Valley Extension
Strategy
COVID-19
Recovery Task
Force
Clean Energy
Resilience
Water Supply
Resilience
Natural
Environment
Restoration
Encampment
Management +
Safe Relocation
Emergency
Housing
Financial
Sustainability
Safety Net
Services County
Coordination
Child Care Siting
Update
Airport
Connector +
Diridon Station
North San José High-Speed Rail
Policy
Soft-Story
Building
Earthquake
Retrofit
Wage Theft
Prevention Policy
+ Responsible
Contractor
Ordinance
Affordable
Housing on
Assembly Use
Sites (YIGBY)
Strategy
Advancing Equity
through Culture +
Practice
Procurement
Improvement
Customer
Service Vision +
Standards
PolicyEnterprise Priority Foundational
Strategic Fiscal Positioning and
Resource Deployment
Powered by People
Administration Draft 2022-2023 City Roadmap Recommended for Approval 17 Enterprise Priority
COVID-19 Pandemic
Community and Economic
Recovery
Resilient and Sustainable City
Infrastructure and Emergency
Management
Ending Homelessness
Safer San José
Clean, Vibrant, and Inclusive
Neighborhoods and Public Life
Building the San José of
Tomorrow with a Downtown for
Everyone
Programs and Projects
Housing
Stabilization
Re-Employment
+ Workforce
Development
Small Business
Recovery +
Resilience
Disaster Ready +
Climate Smart
Reliable
Infrastructure
Resilience
Emergency
Housing System
Expansion
Encampment
Services,
Outreach,
Assistance, +
Resources
Police Reforms Vision Zero
Traffic Safety
City Services
Continuity of
Operations
Children + Youth
Services Master
Plan
Education, Digital
Equity, + Digital
Literacy
BeautifySJ
Encampment
Trash Services
BeautifySJ
Vehicle Blight
Align Zoning with
General Plan
Development
Services
Transformation
Google
Downtown West
Development
BART Silicon
Valley Extension
Strategy
COVID-19
Recovery Task
Force
Clean Energy
Resilience
Water Supply
Resilience
Natural
Environment
Restoration
Encampment
Management +
Safe Relocation
Emergency
Housing
Financial
Sustainability
Safety Net
Services County
Coordination
Child Care Siting
Update
Airport
Connector +
Diridon Station
North San José High-Speed Rail
Policy
Soft-Story
Building
Earthquake
Retrofit
Wage Theft
Prevention Policy
+ Responsible
Contractor
Ordinance
Affordable
Housing on
Assembly Use
Sites (YIGBY)
Programs and Projects
Emergency
Fiscal Recovery
+ Planning
Outcomes,
Equity Indicators,
+ Performance
Management
Disparity Study
Workforce
Diversity + Talent
Pipeline
Citywide Hiring
Employee
Wellbeing,
Growth, +
Retention
Digital Workforce
Strategy
Advancing Equity
through Culture +
Practice
Procurement
Improvement
Customer
Service Vision +
Standards
PolicyEnterprise Priority Foundational
Strategic Fiscal Positioning and
Resource Deployment
Powered by People
Administration Draft 2022-2023 City Roadmap Recommended for Approval 18 Public Comment
19 Council Discussion
City Roadmap Approval
20 Creating Initial Backlog
Initial Backlog Sources Include
Initial Backlog Sources Exclude
• 2021-2022 Council Priority Backlog
initiatives that received zero (0) points
during 2021-2022 City Roadmap priority
setting
• Council prioritized City Roadmap Backlog
initiatives considered ‘graduated’ from 2021-
2022 City Roadmap Priority-Setting
• 2021-2022 Council Priority Backlog
initiatives
• Referrals from the Rules and Open
Government Committee
• Charter Review Commission and
Reimagining Public Safety Community
Advisory Committee recommendations
21 Council Discussion
Backlog Adds and Changes
22 2021-2022 Council Priority Backlog initiatives Referrals from the Rules and Open Government Committee Charter Review Commission and Reimagining Public Safety Community Advisory Committee Recommendations
1. Boost San José’s Retail Sector
3. Anti-Displacement Preference Ordinance
4. Local Hiring/Business/Apprentice Utilization Program
6. Traffic Calming Policy for Residential Neighborhoods
8. Universal Preschool Policy
9. Staffing Analysis
10. Universal Development Fee
11. Affordable Housing Construction Policy on City Land
13. Private Percent for Art
14. Transit First Policy Framework
15. Analysis of Raising Minimum Wage
16. Creation of a San José Public Health Officer
17. Energy Efficiency Through Retrofitting
18. Longevity and Health Equity
19. Modernizing Traffic Signals City-Wide
20. Parks Operations and Maintenance Financing District
23. Cut the Commute Pledge
24. Existing Homeless Shelter Expansion in Industrial Zones
25. Moderate Income Housing Plan
27. Public Safety Power Shutoffs: Grid Bond Financing
28. Single-Use Plastic Ban
29. Update Ellis Act Ordinance
RR 1. Americans with Disabilities Act (ADA) Compliance
Outreach and Education
RR 2. Outdoor Cannabis Sales and Consumption Pilot
CRC 12. Create a Climate Action Commission
CRC 15. Expand the Smart City Advisory Board
RiPS 19. Community Safety Business Tax
RiPS 21. Create and Independent Investigation Department RiPS 22. Create a Police Commission
RiPS 23. Create an Office of the Inspector General
YC 8. Establish Police Chief as an Elected Position
RR: Rules Referral
CRC: Charter Review Commission
RiPS: Reimagining Public Safety Committee
YC: Youth Council (ad-hoc subcommittee of RiPS)
Council Discussion Backlog Adds and Changes
23 Public Comment
24 City Roadmap Backlog Prioritization Process
Instructions
▪Cast one vote per initiative up to 10 initiatives
▪Descriptions are in Attachment B of the MBA
▪Top-10 initiatives receiving the highest number of total votes become the final Backlog
▪Results revealed at end of Study Session
▪Virtual Councilmembers
▪Link via email to a digital form with attached
descriptions
▪In-Person Councilmembers
▪Paper form with attached descriptions
10 minutes
25 Outcome and Performance Measures
Status
26 Outcome and Performance Measures
▪ Discovery
▪ Interview stakeholders from City Administration, Staff, and City Council ▪ Research City measures and metrics being reported in the Adopted Budget and City Roadmap ▪ Analysis
▪ Synthesize findings
▪ Identify and frame a pilot
▪ Recommendations + Pilot
▪ Develop recommendations for robust outcome and performance measure framework for City Roadmap
▪ Identify alternative data sources and an approach that can be scaled to the rest of the City Roadmap ▪ Pilot recommendations to then scale where successful
Challenge Statement: How might the City develop a robust City Roadmap outcome and performance measurement framework?
Discovery Analysis Recommendations + Pilot
Discovery and Pilot with Harvard Business School Community Partners 27 Outcome and Performance Measures
2022-2023 City Roadmap Initiative
▪New transformation roadmap initiative – Outcomes, Equity Indicators, and Performance Management
▪Multi-year rollout plan
▪Scope
▪ Include Office of Racial Equity workplan on outcomes and equity indicators ▪ Align City Roadmap and City Service Areas
▪ Identify data for disaggregation
▪ Collect quantitative and qualitative data
▪ Create and publish monthly dashboards
▪ Refresh City Service Area measures, Department performance measures, and key activity and workload
▪ Create organizational, cultural, process, and technology capabilities to transform and sustain ▪ Build common understanding including glossary of definitions ▪ Leverage pilot and recommendations from Harvard Business School Community Partners 28 Outcome and Performance Measures
Status for 2022-2023 Roadmap Measures
▪Began to work on an initial approach to include outcome and performance measures and targets for the Roadmap
▪Aligning with March Budget Message direction
▪Started iterating with Enterprise Priority executive
stakeholders and initiative leaders on defining outcome and performance measures and targets
29 Enterprise Priority
30 City Roadmap
Objectives Qualitative Outcomes
Key Results
• Outcome Measures (describes what impact)
• Performance Measures (describes how well)
• Output Measures (describes how much)
• Milestones/Deliverables (describes progress)
Assessment
Integrate for FY22-23 OKRs
Focus of FY21-22 OKRs
Work in Process Outcome and Performance Measure Approach
OBJECTIVESKEY RESULTS
12-month
Example of Possible Solution: Ending Homelessness
3-month
Enterprise Priority Project Strategy Policy
31 Increase Production
and Achieve
Operational
Sustainability of
Emergency Housing
Create Safe and Healthy
Living Conditions for
People who are
Unhoused
Prevent People from
Entering into
Homelessness
FY 22-23
Target:
30% of people successfully exit into permanent housing
from any type of temporary housing
30% of people living in SOAR sites successfully exit into temporary or permanent housing
Outcome: % of people who successfully exit into permanent housing from any type of temporary housing
Performance: % of temporary housing units (any type)
completed and added to the emergency housing system
TBD
Output: # of emergency housing sites identified
Milestone/Deliverable: Project HomeKey applications
submitted
Outcome: % of people living in SOAR sites that successfully exit into temporary or permanent housing
Performance: % of people at SOAR sites that complete a
housing assessment
Output: # of overnight warming location bed shelter capacity added
Milestone/Deliverable: SOAR program expansion contracts executed
Outcome: % of people assisted through City/County
Homeless Prevention Program who are SJ-identified
Performance: % of people served through Housing
programs to prevent homelessness
Output: # TBD
Milestone/Deliverable: TBD
Council Questions
Outcome and Performance Measures Status
32 Prioritized Backlog Reveal
33 Closing and Next Steps
▪ May 23 Final City Roadmap MBA issued
▪ May 24 2021-2022 Q3 City Roadmap Update to Council
▪ July City Roadmap Initiative Charters (Impact, Scope, etc) ▪ Quarterly updates on the Outcomes, Equity Indicators and Performance Management City Roadmap Initiative starting next fiscal year
▪ 2021-2022 and 2022-2023 City Roadmap Quarterly
Updates to Council will continue
34 City Roadmap Team Appreciation
With gratitude to the countless City staff who power the City Roadmap, including the leadership of City Roadmap Executive Sponsors, Senior Staff, Initiative Leads, and the City Roadmap Design Team:
Alex Powell
Alvin Galang
Andrea Flores Shelton
Andrea Truong
Angel Rios
Ann Grabowski
Aurelia Bailey
Blage Zelalich
Carlos Velazquez
Carolina Camarena
Chris Burton
Chris Cambises
CJ Ryan
Dolan Beckel
Erica Garaffo
Erik Chiarella Jensen
German Sedano
Hal Spangenberg
J. Guevara
Jacky Morales-Ferrand
Jay McAmis
Jeff Ruster
Jennifer Cheng
Jennifer Maguire
Jennifer Schembri
Jill Bourne
Jim Shannon
John Ristow
Jon Cicirelli
Julia Cooper
Julie Benabente
Khaled Tawfik
Katherine Brown
Kelli Parmley
Kerry Adams Hapner
Kerrie Romanow
Kip Harkness
Lam Cruz
Laura Buzo
Lee Wilcox
Lily Lim-Tsao
Lisa Joiner
Lori Mitchell
Lori Severino
Luz Cofresi-Howe
Marcelo Peredo
Maria De Leon
Martina Davis
Matt Cano
Matt Loesch
Nanci Klein
Napp Fukuda
Neil Rufino
Nikolai Sklaroff
Peter Hamilton
Rachel VanderVeen
Ragan Henninger
Ray Riordan
Rob Lloyd
Robert Manford
Rosalynn Hughey
Sarah Zarate
Steve Donahue
Tom Westphal
Uyen Mai
Zack Struyk
Zane Barnes
Zulma Maciel
And many more…
35