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Supplemental Memorandum, 9/19/2022

San Jose City Council
September 20, 2022

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Supplemental Memorandum, 9/19/2022
Meeting
September 20, 2022
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San Jose City Council
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9
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Text extracted from the city's file for reading and search. Open the original on legistar.granicus.com. That file is the official record.

TO: HONORABLE MAYOR AND FROM: Jacky Morales-Ferrand

CITY COUNCIL

SUBJECT: SEE BELOW DATE: September 19, 2022

Approved Date
9/20/2022

SUPPLEMENTAL

SUBJECT: FISCAL YEAR 2021-2022 CONSOLIDATED ANNUAL PERFORMANCE

AND EVALUATION REPORT

REASON FOR SUPPLEMENTAL

This supplemental memorandum summarizes comments received at the September 8, 2022, public hearing at the Housing and Community Development Commission (Commission) on the draft fiscal year 2021-2022 Consolidated Annual Performance and Evaluation Report (CAPER).

The supplemental updates the data provided in the program Tables B - G to include outcomes and actual expenditures as requested by the Commission.

COMMISSION RECOMMENDATION/INPUT

The Commission heard this item at its virtual meeting on September 8, 2022, at 5:45p.m. The Commission passed the following motion:

Commissioner Wheeler made the motion to recommend to the City Council that Housing staff amend, if needed, the Council memorandum for the Fiscal Year 2021-2022 CAPER to add for each line item the amount allocated and spent, rename outcomes to outputs, add progress towards five-year goals, add outcomes, and add evaluation of each program, with a second by Commissioner Moore. The motion passed 7-2-2.

Yes O’Connell, Jasinsky, Shoor, Vong, Wheeler, Tran, Moore (7) No Dawson, Del Buono (2)
Absent Partida, Navarro (2)

COUNCIL AGENDA: 9/20/2022
FILE: 22-1371
ITEM: 8.2

HONORABLE MAYOR AND CITY COUNCIL
September 19, 2022
Subject: Fiscal Year 2021-2022 Consolidated Annual Performance and Evaluation Report

Page 2 ends

In addition to discussion of this motion, the following input was given at this meeting.

Public Comments:

There were no public comments.

Commissioner Comments:

Commissioner Comments
Commissioner Wheeler Commended the clarity of the report and requested Housing staff to provide more information in the tables. She requested that staff add information so that readers could better assess progress towards the City’s five-year goals, outcomes, and the cost of each activity. [Staff will be providing the information requested by Commission Wheeler. The progress toward the five-year goal is already included in the memorandum.]
Commissioner Del
Buono
Asked whether there had been an increase in services over the previous year. [Staff noted that HUD’s COVID waivers in FY 2020-2021 had allowed a greater proportion of the City’s CDBG allocation to be used for services.]
Commissioner Tran Requested more information on the City’s funding of Childcare Services. [Staff clarified that the program provided scholarships to low-income families for childcare services.]
Commissioner Vong Agreed with Commissioner Wheeler’s recommendation for Housing staff to provide actual activity expenditures.

Commissioner Dawson Voiced her strong support for the City’s funding of legal services programs.

Commissioner Moore Agreed with Commissioner Wheeler’s recommendations on cost and focusing on the number of people assisted. Noted that cost per unit should not be the only consideration to assess the value of important services.

Commissioner Partida Appreciated that the programs successfully served extremely low-income residents.

Commissioner Dawson Recommended that the Annual Homeless Report be presented at the same time as the CAPER to provide context.

Commissioner
O’Connell
Noted that a mobile home park resident had applied for rental repair, but the application was still being processed. [Staff requested that the resident be referred to the Housing Department, and staff would follow up on the status of the application.]
Chair Shoor Agreed that the report should focus on outcomes, and asked staff to consider which programs perform the best. Asked for clarification on units for training. Appreciated the use of video building inspections during the COVID-19 shutdown and recommended that the City consider continuing these efficient services. [Staff clarified the units for training were classes taught.]

HONORABLE MAYOR AND CITY COUNCIL
September 19, 2022
Subject: Fiscal Year 2021-2022 Consolidated Annual Performance and Evaluation Report

Page 3 ends

Tables B - G have been updated to include expenditures and appropriations as requested by the Commission. Funds that were not spent will be recaptured and reprogrammed in a future Annual Action Plan.

One of the major challenges for our agency partners continues to be staff recruitment and retention. This often affected completing programmatic goals, financials, and reporting.

Table B: Responding to Homelessness and its Impacts on the Community Project Agency Unduplicated
Individuals/
Households
Served
Outputs/Outcome Expenditure/
Allocation
Motel
Voucher
Program –
(COVID-19)
LifeMoves 427
Individuals
(189 Households)
Provided temporary motel stays and
support. The 189 households served
consisted of 107 female heads of
household and 180 children under
the age of 18. Of the 286 individuals
who exited, 222 individuals, or 78%,
exited to temporary or permanent
housing opportunities. Temporary
housing were provided to 118
individuals.
$3,649,801/
$5,287,573
ESG-CV
Emergency
Interim
Housing
Operations
(COVID 19)
HomeFirst 148
Individuals
(Monterey/Bernal)

Provided temporary housing and
support services.
$5,010,146/
$7,242,154
ESG-CV
166
Individuals
(Rue Ferrari)

Rue Ferrari had 49 female heads of
household and Monterey/Bernal had
56 female heads of household. Of
the 189 individuals who exited the
programs, 129, or 68%, exited to
temporary or permanent housing
opportunities.

Bridge Housing
Community
HomeFirst 90
Individuals
(Mabury)

128
Individuals
(Felipe)
Provided temporary housing and
support. The communities served
218 individuals, including 57 female
heads of households. Of the 177
individuals who exited the
programs, 105, or 59%, exited to
temporary or permanent housing
opportunities.
$1,896,801/
$1,900,000
ESG-CV
Emergency
Interim
Housing -
Operations –
Family
(COVID-19)
PATH 210
Individuals
(Evans Lane)
Provided case management and
support services. Of the total served,
47 were female heads of households.

Of the 210 individuals served, 129
were children under the age of 18.

Of the 74 individuals who exited the
$2,917,304/
$3,600,000
ESG-CV

HONORABLE MAYOR AND CITY COUNCIL
September 19, 2022
Subject: Fiscal Year 2021-2022 Consolidated Annual Performance and Evaluation Report

Page 4 ends

program, 67, or 91%, exited to
temporary or permanent housing
opportunities.

Targeted
Outreach for
Unsheltered
Populations
PATH 366
Individuals
Provided outreach engagement, case
management and rapid response
assistance. Of the total individuals
served, 126 were female heads of
household. Of the 166 individuals
who exited, 45, or 27%, exited to
temporary or permanent housing
opportunities.
$727,593/
$1,111,646
ESG/Housing
Trust Fund
Citywide
Outreach for
Unsheltered
Populations
HomeFirst 885
Individuals
Provided outreach engagement,
case management and rapid
response assistance. There were
349 female heads of household.

Of the 788 individuals who exited
the program, 118, or 15%, exited to
temporary or permanent housing
opportunities.
$727,092/
$900,000
CDBG /Housing
Trust Fund
Overnight
Warming
Locations
HomeFirst 122
Individuals
(Leininger)

120
Individuals
(Evergreen)

Provided shelter and basic needs.

The program resulted in 92% of
basic needs met with a 100%
satisfaction rating in the participant
survey. Of the total individuals
served, 69 were female heads of
household. Of the 242 individuals
who exited the programs, 56, or
23%, exited to temporary or
permanent housing opportunities. .
$499,225/
$915,000
ESG-CV
Homelessness
Prevention
Bill
Wilson
Center
41 Individuals
Provided rental assistance and
intensive case management. Served
28 families with children. The
program resulted in 100% Of
families supported with this program
were stably housed while receiving
prevention assistance.
$130,000/
$130,000
ESG
WISH
Program
YWCA 124
Households
Provided services and support to
survivors of gender-based violence
and their families by moving them
into safe, affordable housing
options. Of the households served,
71 were female heads of household.

Of the 73 households that exited,
24, or 33%, exited to temporary or
permanent housing.
$65,987/
$137,063
CDBG
Services
Outreach
Assistance
PATH 138
Individuals
Provided supportive services,
resources, and financial assistance
designed to meet the unique needs of
$846,288/
$1,033,094
ESG-CV

HONORABLE MAYOR AND CITY COUNCIL
September 19, 2022
Subject: Fiscal Year 2021-2022 Consolidated Annual Performance and Evaluation Report

Page 5 ends

and
Resources
people experiencing homelessness in
downtown San José, the Coyote
Creek project areas, and other area
hotspots identified by City staff.

There were 127 appointments with
case managers. Of the 95
individuals who exited the program,
37 individuals, or 39%, successfully
exited to temporary or permanent
housing opportunities.

Services
Outreach
Assistance
and
Resources
HomeFirst 802
Individuals
Provided outreach and street-based
case management, and resources,
including 295 female heads of
household. Of the 647 individuals
who exited the program, 214
individuals, or 33%, successfully
exited to temporary or permanent
housing opportunities.
$1,043,858/
$1,441,400
ESG-CV

Table C: Create and Preserve Affordable Housing
Projects Agency
Unduplicated
Households
Served Outputs/Outcomes
Expenditure/
Allocation
Rental Assistance
for Youth &
Families (COVID-
19)

Bill Wilson
Center

57 Households
Assisted households with rental
subsidy, deposit, and utility
disbursements. Of those served,
18 were female heads of
households. The program resulted
in 100% of participants placed in
permanent housing destinations
within 60 days of enrollment.
$1,027,434/
$2,000,000

CDBG/HOME

HOME TBRA
(COVID-19)

Sacred Heart

279
Households
Assisted households with rental
subsidy, deposit, and utility
disbursements. Of the household
served, 156 were female heads of
households. The program resulted
in 71% of participants were able to
sustain their own rent and remain
in their current housing.
$2,115,889/
$3,000,000
HOME
Housing for
Health
The Health
Trust
74 Households
Assisted household beneficiaries
with HIV and provided rental
assistance and clinical services. Of
those serviced, 20 were female
head of household, and 6, or 8%,
exited to permanent housing.
$602,470/
$1,436,803
HOPWA

HONORABLE MAYOR AND CITY COUNCIL
September 19, 2022
Subject: Fiscal Year 2021-2022 Consolidated Annual Performance and Evaluation Report

Page 6 ends

Housing for
Health-
Permanent
Supportive
Housing
The Health
Trust
20 Households
Assisted household beneficiaries
with HIV and provided rental
assistance and clinical services.

The program resulted in 20
households maintained stable
permanent housing.
$185,178/
$200,886

HOPWA-PSH
Housing for
Health
San Benito
County
10 Households
Still reporting outcomes* $781*
$50,000
HOPWA
*Due to staffing challenges, performance outcomes and invoices have not yet been received.

Table D: Strengthen and Stabilize Communities – Public Services Projects Agency
Unduplicated
Individuals/
Households
Served
Outputs/Outcomes Expenditures/
Allocation
Homegrown
Talent
SOMOS
Mayfair
304
Individuals
The agency provided safety net
services to 132 people; 79 sessions of
leadership development training; 23
sessions of nonprofit/community
leaders training; 28 sessions of training
for childcare owners and providers;
and 26 sessions of urban agriculture
entrepreneurs training. The program
survey reported a 90% success rate in
helping individuals seeking assistance
to receive basic needs. The program
survey also showed 100% of
participants reported gaining the skills
necessary to successfully run a
business caring for children.
$106,506/
$150,000
CDBG
Community
Leadership
Program
SJSU
Research
Foundation
70 Individuals
Hosted 27 outreach events, 241
training sessions for resident
community leaders, and 68 community
conversations. The program resulted in
75% of event attendees reported an
increased interest in becoming more
involved in their community.
$40,448/
$50,000
CDBG
Meals on
Wheels
The Health
Trust
100
Individuals
Delivered 20,000 home meals and
conducted 2,905 social visits together
with wellness checks to 100
unduplicated low-income seniors. The
program resulted in 99% of participants
stated that Meals On Wheels was
important to their daily well-being.
$124,395/
$125,000
CDBG

HONORABLE MAYOR AND CITY COUNCIL
September 19, 2022
Subject: Fiscal Year 2021-2022 Consolidated Annual Performance and Evaluation Report

Page 7 ends

Senior Access
and Health
Support
POSSO
Portuguese
Community
Center
105
Individuals
Provided 465 transportation trips and
delivered 4,657 meals. The program
resulted in 92% of senior participants
receiving home delivered meals
reported improved health because of
improved nutrition and nutrition
knowledge; and 93% of participant
stated that the phone calls, driver
visits, and other staff visits are helpful
in making them feel socially
connected.
$57,901
$75,000
CDBG
Child Care
(COVID-19
Response)
First Five 35
individuals
Provided childcare scholarships to 35
unduplicated children in low-income
families. The program resulted in
100% of children attended high quality
and qualified childcare programs for
15 months.
$657,203/
$1,000,000
CDBG
Legal Services
for Low-
income
households
Law
Foundation
202
Individuals
Provided 21 educational workshops,
153 legal consultations, 31 legal
representations for eviction proceedings,
and one legal representation for
enforcement. The program resulted in
100% of eligible clients represented by
attorneys were able to stay in their
housing or had additional time to bridge
them into housing.
$293,367/
$475,000
CDBG

Table E: Strengthen and Stabilize Communities – CDI - Non-Construction Projects Projects Agency
Unduplicated
Individuals/
Households
Served
Outputs/Outcomes
Expenditures/
Allocation
Rebuilding
Minor and
Limited Repairs
Program
Rebuilding
Together
Silicon
Valley
183
Households
Provided 981 units of minor
repairs, and 101 units of limited
repairs. Of these households, 119
had female heads of household.

The program resulted in 100% of
households have improved safety
conditions in their home.
$998,331/
$1,100,000
CDBG

HONORABLE MAYOR AND CITY COUNCIL
September 19, 2022
Subject: Fiscal Year 2021-2022 Consolidated Annual Performance and Evaluation Report

Page 8 ends

Emergency
Minor and
Limited Repairs
Program
Habitat for
Humanity
39 Households
The project provided 72 units of
minor repairs and provided 53
units of limited repairs. Of these
households, 24 had female
heads of
household. The program resulted in
100% of households have
improved safety conditions in their
home; and 100% of the target
response time from initial inquiry
to initial intake phone call for non-
emergencies was one week.
$301,082/
$550,000
CDBG
Enhanced Code
Enforcement
PBCE 344
Inspections
Resulted in 250 code violations
corrected.
$448,477/
$1,100,000
CDBG

Table F: CDI Projects
Project Description Project Completion
Community
Wireless
Infrastructure
(COVID-19
response)
Development of community wireless network
infrastructure for two low-income neighborhoods to
provide internet access and services to underserved
students at Independence and Oak Grove High Schools
in the East Side Union High School district.

$2,285,157 expended
CDBG

HONORABLE MAYOR AND CITY COUNCIL
September 19, 2022
Subject: Fiscal Year 2021-2022 Consolidated Annual Performance and Evaluation Report

Page 9 ends

Table G: Fair Housing Choices
Projects Agency
Unduplicated
Individuals/
Households
Served
Outputs/Outcomes
Expenditures/
Allocation
Fair Housing
Consortium
Law
Foundation
of Silicon
Valley
393
Individuals
All complainants received
legal services to improve
access or availability of
housing for their protected
category. The program
resulted in 100% of
complainants received legal
services to improve access or
availability of housing for
their protected category; and
100% of attendees at fair
housing presentations are
more educated and familiar
with the laws governing
housing.
$241,588/
$400,000

CDBG/HOME

/s/

JACKY MORALES-FERRAND
Director of Housing

The principal author of this memorandum is Stephanie Gutowski, Senior Development Officer. For questions, please contact her at [email protected], (408) 535-3860.

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