Status of Open Audit
Recommendations
As of June 30, 2022
An update by the City Auditor’s Office
http://www.sanjoseca.gov/auditor
City Auditor’s Office, 1
Summary of Results:
243 recommendations
25 new recommendations made since last update
33 implemented or closed since last update
151 partly implemented, 59 not implemented
City Auditor’s Office, 2
Percent of
Recommendations
Implemented/Closed:
75% of recommendations
made over last 10 years
56% of recommendations
made over last 5 years
City Auditor’s Office, 3
0 20
40 60
80 100
120
140
Not
Implemented
Partly
Implemented
Implemented /
Closed
* Recommendations in 2012 represent July 2012-December 2012, and recommendations in 2022 represent January 2022-June 2022 to account for 10 full years
Departments Implemented 33 Recommendations Since
the Last Update
Highlights include:
PRNS updated its PCA guidelines and developed procedures around timeliness of corrective work orders.
SJPD updated its Duty Manual and procedures related to advocate referrals, and updated resource cards
SJPD formalized role of the Human Trafficking team within the City’s massage inspection program
ESD, Finance, and ITD centralized and compiled content around Muni Water billing and customer service
City Auditor’s Office, 4
210 Recommendations are Still Pending
City Auditor’s Office, 5
12 30
33 36
40 1
5 18
18 17
Equity
Securing City Assets
Improved Service Delivery
Transparency and Accountability
Operational Efficiency
Partly Implemented Not Implemented
Potential Budget Savings:
Reduce Police Department comp time balances (Audit of Police Overtime, 2016)
Contract terms with golf course operators (Audit of Golf Courses, 2015)
Improve Police Department Overtime Controls (Audit of the Police Staffing, Expenditures, and Workload, 2021)
City Auditor’s Office, 6
T welve Priority Recommendations
Operational Efficiency:
Contract management policies and procedures (Audit of Consulting Agreements, 2013)
Volunteer program guidelines (Audit of the City’s Use and Coordination of Volunteers, 2016)
Update tow service agreements (Audit of Towing Services, 2018)
City Auditor’s Office, 7
T welve Priority Recommendations
Improved Service Delivery:
Update Police Activities League (PAL) agreement (Audit of the San José Police Activities League, 2018)
Monitoring of homeless service providers (Audit of
Homeless Assistance Programs, 2018)
Massage Program roles and responsibilities (Audit of Code Enforcement Management Controls, 2021)
City Auditor’s Office, 8
T welve Priority Recommendations
T welve Priority Recommendations
Citywide Security / Risk Mitigation:
Revise City Procurement Card Policy (Audit of City Procurement Cards, 2010)
Office of Equality Assurance software and other resources (Audit of the Office Equality Assurance, 2017)
Citywide administrative guidelines for managing federal grants (Audit of Citywide Grant Management, 2022)
City Auditor’s Office, 9
City Auditor’s Office, 10
https://www.sanjoseca.gov/your-government/appointees/city- auditor/audit-recommendations
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