Team San Jose Performance
Fiscal Year 2021-22
A Report from the City Auditor
Issued November 2022
http://www.sanjoseca.gov/auditor
11/28/22 CED Committee
Item (d)2
Background
• Since 2004, Team San Jose has operated
several City-owned facilities on behalf of
the City
• Since 2009, Team San Jose has also
operated the San José Convention and
Visitor’s Bureau (CVB)
• Objective of this audit was to determine
whether Team San Jose achieved agreed
upon performance targets during Fiscal
Year 2021-22
San José McEnery Convention Center
Finding 1: Team San Jose Exceeded Its Weighted Incentive Fee Score and CVB Performance Targets for FY 2021-22
Weighted Incentive Fee Score for the Convention and Cultural Facilities Weighted Performance Score for the Convention and Visitor’s Bureau Measures Target Actual % of Target Achieved
Weighted Incentive Fee
Score Percentage
Gross Operating Results (40%) $25,353 $2,687,086 10599% 4,239.5% Hotel Nights (20%) 100,000 101,839 102% 20.4%
Estimated Economic Impact (20%) $26,897,118 $34,183,087 127% 25.4% Theater Occupancy (10%) 65% 75% 115% 11.5%
Satisfaction Rate (10%) 95% 100% 105% 10.5%
Total Weighted Incentive Fee Score 4,307.3%
Measures Target Actual % of Target Achieved
Weighted Performance
Score Percentage
Hotel Nights (50%) 100,000 101,839 102% 50.9%
Direct Visitor Spending (50%) $26,897,118 $34,183,087 127% 63.5% Total Weighted Incentive Fee Score 114.5%
Conclusion
We would like to thank Team San Jose, the Office of Economic Development, and the Budget Office for their time, information, insight, and cooperation during the audit process.
The audit report is available at www.sanjoseca.gov/auditor