Community & Economic Development Committee (ced)
February 27, 2023

PBCE Process and CSC Measures
Intake Plan Review Issuance Inspection
Building Project with Plan Review
Intake Plan & Environmental Review Public Hearing
Planning Discretionary Entitlements
General Questions
Key
City Admin Time
Planning, Building and Code Enforcement
Customer Revision
Code Enforcement General Code Routine Complaints/Cases
Complaint
Received Initial Inspection Enforcement and Remediation Case Close Out Customer Work
Public Inquiries
(1) Received and
(2) Answered
Permit
Appointment
Availability
(1) 30-Day Letter
(2) 45-Day Letter
Admin Drafts
Reviews Completed
% of Env reviews
completed on-target
Average Days for
Major Env Docs
Major Env Docs
Approved
(1) Total Calls
Answered
(2) Average Call
Duration
(3) Hang-up Percent
(1) Total Appts
Scheduled
(2) Time to Next
Available Appt
Manual Intakes
Number of Projects
in Queue
Time from
application received
to 1st Comments (1)
SFR Add/Alt, (2)
SRF New, (3) CI/TI
# of projects
with overdue
project cycles
(1) Permits
Issued by Staff
(2) Permits
Issued on
SJPermits
Next Available
Inspection
Inspection
Counts
Inspection
Utilization
New Cases
Investigate w/in target
time (1) Emergency,
(2) Priority, (3)
Routine
Total Active
Caseload Cases Closed