BUILDING GREAT PLACES INVESTING IN PEOPLE PROVIDING HOUSING FOR ALL Community and Economic Development Committee
February 27, 2023
Item (d)4
Emily Hislop
Division Manager
Housing Department
Eviction Prevention and
Housing Stability Update
Rachel VanderVeen
Assistant Director
Housing Department
Several eviction prevention programs were created
during the pandemic to increase housing
Programs focused on vulnerable households that
experienced financial hardships due to the
pandemic
Programs were developed using multiple funding
sources, some of which provided one-time
funding and others that provide ongoing funding
2 Situational Analysis
EVICTION PREVENTION
HELP CENTERS
EVICTION DIVERSION
AND SETTLEMENT
PROGRAM
EVICTION PREVENTION
CLINIC
3 Eviction Prevention Programs
4 Eviction Prevention Programs
Staffed by Housing Department
personnel
Assists tenants and landlords in
applying for, and tracking, federal
emergency rental assistance
1818 Tully Road (Lion Plaza)
City Hall, 12th Floor
5 Eviction Prevention Programs
Eviction
Diversion and
Settlement
Program
In collaboration with Sacred
Heart, Destination: Home,
and Project Sentinel
Helps tenants pay past due
rent to stop pending unlawful
detainer (i.e., eviction) cases
6 Eviction Prevention Programs
Eviction
Prevention
Clinic
Staffed by Housing Department
personnel, court employees and
nonprofit partners
Brings parties together to resolve
disputes and avoid court-ordered
evictions
Located within the Superior Court
building
Program Results
• Housing Department’s primary
channel for helping residents
apply for assistance
• Average household received
$11,963
Eviction
Help Centers
In San José, 10,801 households received $129,214,674
in federal emergency rental assistance since March 2021. 7 Program Results
• To date, served 109 households
• Paid $1,890,334 in back rent
to settle unlawful detainer cases
• Landlords dropped cases when
payment of back rent was
arranged
Eviction
Diversion and
Settlement
Program
8 Zip Codes with Most
Residents Served
9 2/23/202
3 95112
95122
95116
95111
95112 95116
95122
95111
Eviction filings in Superior
Court have reached prepandemic levels
Legal aid organizations are
struggling to meet demand
for assistance
Challenges
Extremely
Low Income
62%
Very Low
Income
23%
Low Income
15%
Recipients of CA COVID-19
Rent Relief
10 Eviction Help Center funded through June 30, 2023
Eviction Diversion and Settlement Program is funded
through June 30, 2023
Eviction Prevention Clinic’s intent is to be a permanent program at the courthouse
Next Steps
Data indicates that housing stability is at risk for many tenant households. 11 BUILDING GREAT PLACES INVESTING IN PEOPLE PROVIDING HOUSING FOR ALL Community and Economic Development Committee
February 27, 2023
Item (d)4
Emily Hislop
Division Manager
Housing Department
Eviction Prevention and
Housing Stability Update
Rachel VanderVeen
Assistant Director
Housing Department