Status of Open Audit
Recommendations
Item 3.3
As of December 31, 2022
An update by the City Auditor
http://www.sanjoseca.gov/auditor
Office of the City Auditor, 1
Summary of Results:
217 Recommendations
7 new recommendations made since last update
35 implemented or closed since last update
133 partly implemented, 49 not implemented
2 Percent of Recommendations
Implemented / Closed:
78% of recommendations
over the last 10 years
55% of recommendations
over the last 5 years
3 0
20 40
60 80
100
120
140
2013
2014
2015
2016
2017
2018
2019
2020
2021
2022
Not
Implemented
Partly
Implemented
Implemented /
Closed
Note:This does not include 10 recommendations from the Audit of Tree Removals and Replacements and seven recommendations from the Audit of Firearm Regulations which were published in November and December 2022 and went to Council in January 2023.
Departments Implemented 35 Recommendations
OEDCA finalized procedures around reporting and tracking of disclosures of public subsidies.
ITD created a public, interactive dashboard showing the progress of Citywide technology projects.
The strategic plan for the San José Y outh Empowerment Alliance (formerly known as the Mayor's Gang Prevention Task Force) outlines a broader approach to youth violence prevention than had been in place previously.
SJPD posted on its website a multilingual brochure describing the role of Code Enforcement, and specifying the goals, processes, and potential penalties associated with massage permit inspections.
Through the California Water and Wastewater Arrearages Program, ESD and Finance provided bill credits to more than 950 customers totaling $541,000 to alleviate the financial burdens on customers that arose during the pandemic. 4 182 Recommendations are Still Pending
5 8
31 30
31 33
1 7
11 15
15 Equity
Securing City Assets
Transparency and Accountability
Improved Service Delivery
Operational Efficiency
Partly Implemented Not Implemented
T welve Priority Recommendations
Potential Budget Savings / Revenue Generation:
Enforcing compensatory time balance requirements in the Police Department (Audit of Police Overtime, 2016) CLOSED
Obtain more favorable contract terms from golf course operators (Audit of Golf Courses, 2015)
Improve overtime controls in the Police Department (Audit of Police Staffing, Expenditures, and Workload, 2021)
6 7
T welve Priority Recommendations
Operational Efficiency:
Develop Citywide policies and procedures for contract monitoring and management (Audit of Consulting Agreements, 2013)
Develop volunteer program guidelines (Audit of the City’s Use and Coordination of Volunteers, 2016)
Update tow service agreements (Audit of T owing Services, 2018) 8 T welve Priority Recommendations
Improved Service Delivery:
Update Police Activities League (PAL) agreement (Audit of the San José Police Activities League, 2018) IMPLEMENTED
Improve monitoring of homeless service providers (Audit of City’s Homeless Assistance Programs, 2018)
Clarify massage program roles and responsibilities (Audit of Code Enforcement Management Controls, 2021)
9 T welve Priority Recommendations
Citywide Security / Risk Mitigation:
Revise procurement card policy (Audit of City Procurement Cards, 2010)
Procure software solution and sufficient supervisory staff to support wage compliance review (Audit of the Office of Equality Assurance, 2017)
Develop Citywide administrative guidelines or procedures for managing federal grants (Audit of Citywide Grant Management, 2022) Online Interactive Dashboards
10 https://www.sanjoseca.gov/your-government/appointees/city- auditor/audit-recommendations
Status of Open Audit
Recommendations
As of December 31, 2022
An update by the City Auditor
http://www.sanjoseca.gov/auditor
Office of the City Auditor, 11