Status of Open Audit
Recommendations
As of June 30, 2023
An update by the City Auditor
http://www.sanjoseca.gov/auditor
Office of the City Auditor, 1
Summary of Results:
205 Recommendations
23 new recommendations made since last update
40 implemented or closed since last update
126 partly implemented, 39 not implemented
Office of the City Auditor, 2
Percent of Recommendations
Implemented / Closed:
79% of recommendations
over the last 10 years
56% of recommendations
over the last 5 years
Office of the City Auditor, 3
0 20
40 60
80 100
120
2013*
2014
2015
2016
2017
2018
2019
2020
2021
2022
2023*
Not
Implemented
Partly
Implemented
Implemented /
Closed
* Recommendations in 2013 represent July 2013-December 2013, and recommendations in 2023 represent January 2023-June 2023 to account for 10 full years.
Note: The number of recommendations can vary from year to year based on the type and scope of audits, as well as the timing of the release.
Departments Implemented 40 Recommendations
PRNS finalized procedures to ensure its partners comply with fingerprinting, and other requirements for staff who work or interact with vulnerable populations in the Neighborhood Center Partner Program.
OEDCA Real Estate Division completed its market analysis of telecommunications sites. Finance and ESD updated the Muni Water “How to Read Y our Bill” information to align with the current rate structure and provide additional explanations. PBCE created new procedures to provide guidance for staff around tree removal applications and to verify that applicants are complying with permit conditions. SJPD updated its website to include information about the Gun Violence Restraining Order process and now includes information in its community outreach presentations.
They also updated procedures for inspections of firearm businesses.
Office of the City Auditor, 4
165 Recommendations are Still Pending
Office of the City Auditor, 5
6 27
28 29
36 1
6 10
12 10
Equity
Securing City Assets
Improved Service Delivery
Transparency and Accountability
Operational Efficiency
Partly Implemented Not Implemented
T welve Priority Recommendations
Potential Budget Savings / Revenue Generation:
Obtain more favorable contract terms from golf course operators (Audit of Golf Courses, 2015) IMPLEMENTED
Improve overtime controls in the Police Department (Audit of Police Staffing, Expenditures, and Workload, 2021)
Identify uses and develop procedures for spending in-lieu fees for tree plantings (Audit of Tree Removals and Replacements, 2022) –New priority added
Office of the City Auditor, 6
Office of the City Auditor, 7
T welve Priority Recommendations
Operational Efficiency:
Develop Citywide policies and procedures for contract monitoring and management (Audit of Consulting Agreements, 2013)
Develop volunteer program guidelines (Audit of the City’s Use and Coordination of Volunteers, 2016) IMPLEMENTED
Update tow service agreements (Audit of T owing Services, 2018)
IMPLEMENTED
Office of the City Auditor, 8
T welve Priority Recommendations
Improved Service Delivery:
Improve monitoring of homeless service providers (Audit of City’s Homeless Assistance Programs, 2018) IMPLEMENTED
Clarify massage program roles and responsibilities (Audit of Code Enforcement Management Controls, 2021)
Procure a software solution and provide sufficient supervisory staff to support wage compliance review (Audit of the Office of Equality Assurance, 2017)
Office of the City Auditor, 9
T welve Priority Recommendations
Citywide Security / Risk Mitigation:
Revise procurement card policy (Audit of City Procurement Cards, 2010)
Develop Citywide administrative guidelines or procedures for managing federal grants (Audit of Citywide Grant Management, 2022) Fully document COVID-related procurements of food distribution contracts. (Audit of COVID-19 Food Distribution Expenditures, 2022) – New priority added
Online Interactive Dashboards
Office of the City Auditor, 10
https://www.sanjoseca.gov/your-government/appointees/city- auditor/audit-recommendations