TO: HONORABLE MAYOR AND FROM: Rosalynn Hughley
CITY COUNCIL
SUBJECT: SEE BELOW DATE: September 22, 2023
Approved Date
9/ 22/23
SUPPLEMENTAL
SUBJECT: FISCAL YEAR 2022-2023 CONSOLIDATED ANNUAL PERFORMANCE
AND EVALUATION REPORT
REASON FOR SUPPLEMENTAL
This supplemental memorandum summarizes comments received at the September 14, 2023 public hearing at the Housing and Community Development Commission (Commission) on the draft fiscal year (FY) 2022-2023 Consolidated Annual Performance and Evaluation Report (CAPER).
COMMISSION RECOMMENDATION/INPUT
The Commission heard this item at its hybrid meeting on September 14, 2023, at 5:45 p.m. The Commission passed the following motion:
Recommend to the City Council approval of the FY 2022-2023 CAPER. The motion passed 9-0-2.
Yes
Jasinsky, Dawson, Del Buono, Navarro, Beehler, Partida, Tran, Moore, Cardoza (9)
No
Absent Vong, Jackson, Oppie (2)
In addition to discussion of this motion, a summary of Commissioner and public comments are included below.
COUNCIL AGENDA: 9/26/23
FILE: 23-1281
ITEM: 8.1
HONORABLE MAYOR AND CITY COUNCIL
September 22, 2023
Subject: Fiscal Year 2022-2023 Consolidated Annual Performance and Evaluation Report
Commissioner Comments/Questions and Staff Responses
Commissioner Comments/Questions Staff Response
Commissioner
Dawson
Appreciated the updates and links
provided in the CAPER memorandum.
Enjoyed the personal stories provided
in the memorandum. How do we verify
the numbers? Do we get audited?
Staff responded that HUD monitors/audits the
HUD programs every two years. Housing staff
is monitoring/auditing all the current grants
agreements. Eleven high risk agreements were
monitored/audited last year. This year 46
agreements will be monitored/audited. Staff
reviews performance measures quarterly and
completes an annual risk assessment. The
Finance Department contracts with an external
auditor to complete an annual single audit.
Last year, the Emergency Shelter grant
program was audited by the City’s external
auditor.
Commissioner Del
Buono
Why end the Food Distribution
Program? Commented that the CAPER
memorandum was an informative
report.
Staff noted that funding for the Food
Distribution Program came from Community
Development Block Grant – Coronavirus Aid,
Relief, and Economic Security Act funding.
This funding has been expended and the City
will not be receiving any additional funds for
emergency food distribution programs.
Commissioner
Moore
Enjoyed the personal stories included
in the CAPER memorandum.
Requested that next year the
allocations should be included in the
table.
Staff noted the comment.
Commissioner
Beehler
Question on what is meant by “exits”
program.
Staff clarified that “exits” means that an
individual left the program and is no longer
receiving services from the agency.
Commissioner Tran
Commended staff on the CAPER
memorandum. Question on the racial
data table (Table I); why was the
percentage of “Other” so high?
The racial data table included information
across multiple programs. The data reported
from the Food Distribution Program included
an unusually high rate of “Other” indicated by
program participants. Staff inquired with the
Food Distribution Program agencies and
learned that participants were very low-income
and potentially undocumented. Agency staff
communicated that some participants felt
“unsafe” reporting their racial identity.
Commissioner
Navarro
No questions. Thought the CAPER
memorandum was a great report. Staff noted the comment.
HONORABLE MAYOR AND CITY COUNCIL
September 22, 2023
Subject: Fiscal Year 2022-2023 Consolidated Annual Performance and Evaluation Report
Commissioner Comments/Questions Staff Response
Commissioner
Partida
Question on the HomeFirst outreach
program: Why was the housed
percentage so low? Why did
participants leave the PATH program?
PATH: Throughout the fourth quarter, FY
2022-2023, PATH endeavored to link
participants to temporary and permanent
housing resources, successfully transitioning
ten percent of participants into permanent
housing, temporary housing, foster care, or
long-term care arrangements. This outcome
was achieved via a multipronged approach that
involved connecting participants with
congregate and non-congregate shelters,
organizing temporary motel stays sponsored by
the agency, and making several referrals to
Abode's Plaza Hotel. Despite these efforts,
capacity limitations within temporary shelter
options significantly challenged the ability to
meet the demand. The current referral system,
requiring clients to have an active mobile
phone for callbacks when shelter becomes
available, presents an additional constraint.
Due to their income levels being significantly
below the area median, many of our clients
lack the resources necessary to maintain a
mobile phone. This requirement inadvertently
adds a technological barrier to their pursuit of
temporary shelter.
HOMEFIRST: For FY 2022-2023, a team of
five outreach specialists and one program
manager were available to do citywide
outreach. Program performance can be
affected by many variables. In FY 2022-2023
staff were dispatched to different locations on
a daily basis, making it difficult to establish
rapport with clients and engage them in
services that go beyond providing basic needs.
The number of dispatches combined with a
small outreach team limits staff's ability to
build long-lasting relationships with clients
and follow up in a timely manager. Inclement
weather also affects staff’s ability to follow up
with clients; if staff is unable to locate clients
because they have moved to protect
themselves from the weather, the chances of
housing someone further decreases. For clients
who are interested in engaging in case
management services, housing referrals are
submitted when there is interest; however, a
referral does not necessarily mean an
individual was housed, especially if there is
limited shelter/interim housing capacity or
housing is unaffordable.
HONORABLE MAYOR AND CITY COUNCIL
September 22, 2023
Subject: Fiscal Year 2022-2023 Consolidated Annual Performance and Evaluation Report
Public Comments:
One member of the public provided comments. Paul Soto commended on services the Health Trust’s Meals on Wheels program is providing to the City’s low-income seniors. He shared that the City should look into how that program is operating. He also commented that he appreciates Vice Mayor Kamei’s approach of asking staff what impacts are made as a result of service delivery; he would like to see new approaches to doing things.
/s/
ROSALYNN HUGHLEY
Deputy City Manager and
Acting Housing Director
The principal author of this memorandum is Stephanie Gutowski, Housing Policy and Planning Administrator. For questions, please contact Stephanie at [email protected], (408) 975-4420.