Emergency Interim Housing
Financial Feasibility Report
October 24, 2023
City Council
Item 8.3
Omar Passons
Deputy City
Manager
Ragan Henninger
Deputy Housing
Director
Rosalynn Hughey
Deputy City Manager
and Acting Housing
Director
Kelly Hemphill
Homelessness Response Division
Manager
BUILDING GREAT PLACES INVESTING IN PEOPLE PROVIDING HOUSING FOR ALL City Council direction to conduct a comprehensive study of the BHC and EIH programs and more specifically
identify proven best practices (local and national) for interim housing including:
• Models of services and operations that reduce
operations and service costs
• Service and operational models that engage residents
in the governance and operations of their own
community
• Service and support models that move participants to
permanent housing
Background - HomeBase Study
2 BUILDING GREAT PLACES INVESTING IN PEOPLE PROVIDING HOUSING FOR ALL 45 recommendations with 8
summary recommendations
• Few were cost savings
• Housing Department will
implement majority of the
recommendations
Primary recommendations
saving costs
• Cost-Effective Security Model
• Willow Glen Studios Interim
Housing Model
HomeBase Study
310/23/2023
BUILDING GREAT PLACES INVESTING IN PEOPLE PROVIDING HOUSING FOR ALL Designate sites for distinct subpopulations
Establish staffing levels according to site population
Adopt cost-effective security model
Designate Monterey/Branham or Pacific Motor Inn to
replicate Willow Glen Studios interim housing model
Establish standardized operating procedures between all sites
Create a community council of residents at sites
Evaluate SJ Bridge program for expansion to other sites Staff Recommendations
4 BUILDING GREAT PLACES INVESTING IN PEOPLE PROVIDING HOUSING FOR ALL 2 sites for Rapid Rehousing and
Permanent Supportive Housing
program participants
• Mabury and Felipe BHC sites
Designate Subpopulations
5 Designate EIH site for seniors
and those with acute medical
needs
Designate EIH sites for
encampment demobilization
Each site will have specialized
staffing plan to best serve the
subpopulation
Partnership between
service provider for survivors of
gender-based violence and site
operator
BUILDING GREAT PLACES INVESTING IN PEOPLE PROVIDING HOUSING FOR ALL Safety remains priority. Inclusion of new security model will be site specific.
Private security company will provide guards at the sites during the graveyard shift (10pm-5am)
• On-site staff will support with security functions during the day Security Measures Still in Place: 24/7 onsite staff, controlled access, visitor policies, security cameras and monitoring.
Estimated savings on security costs per site would average $336,240 annually
Average cost per year:
Cost Effective Security Model
6 One 24/7 Residential Service Coordinator $175,200/year One 24/7 Private Security Guard $315,360/year
BUILDING GREAT PLACES INVESTING IN PEOPLE PROVIDING HOUSING FOR ALL Designate one future
Homekey site
Monterey/Branham or
Pacific Motor Inn to
replicate this model
Partnership between City,
County, and Housing
Authority
• Funds operational costs
Willow Glen Studios Model
7 Site reserved for voucher holders
waiting for permanent housing
(coordinated entry)
Serves single adults and couples
BUILDING GREAT PLACES INVESTING IN PEOPLE PROVIDING HOUSING FOR ALL Develop standard operating
guidelines to be adopted at all
sites
• Request for Qualifications releases
in January 2024
Guidelines will establish standard
practices for the following:
• Program Duration (12-month length
of stay)
• Grievance procedure
• Resident Community Councils
• Community Advisory Committees
Standardize Operating Procedures
810/23/2023
BUILDING GREAT PLACES INVESTING IN PEOPLE PROVIDING HOUSING FOR ALL Next Steps
9 Extend current operating agreements of EIH/BHC sites
through June 30, 2024
Finalize Standard Operating Procedures – December 2023
Finalize and Release Request for Qualifications – January 2024
Select program operators – March 2024
City Council Approval of Contracts – June 2024
Return to Council with update in 12 months
Emergency Interim Housing
Financial Feasibility Report
October 24, 2023
City Council
Item 8.3
Omar Passons
Deputy City
Manager
Ragan Henninger
Deputy Housing
Director
Rosalynn Hughey
Deputy City Manager
and Acting Housing
Director
Kelly Hemphill
Homelessness Response Division
Manager