Community and Economic
Development Committee
August 26, 2024
Item (d)1
Erik L. Soliván
Housing Director
Rent Stabilization
Program Strategic Plan
Status Report
Emily Hislop
Division Manager, Housing
2 Why Develop a Strategic Plan?
8/22/2024
November 2016 City Auditor Report on the Apartment
Rent Ordinance – Recommendation #15:
“…develop a formal strategic plan…that outlines desired goals and outcomes, and establishes measures of program effectiveness.”
Per City Auditor, the plan should include objectives,
strategies, activities, outcome measures, and targets.
3 What is a Strategic Plan?
8/22/2024
Defines desired results
Plans tasks to meet
those results
Proposed Three-Year RSP Strategic Plan
Focus of three-year Strategic Plan is to improve:
1. Data, collection and measures;
2. Assessment of outcomes;
3. Engagement efforts with community; and
4. Program administration
The draft Plan does not propose any changes to the Ordinances 5 Development of RSP Strategic Plan
8/22/2024
Strategic Plan TaskCompleted
RFP and Engagement of Consultant Spring/Summer 2022
Consultant Review of Ordinances/Program
Documents; Analysis of Historic Data
and Comparable Jurisdiction Best Practices
Summer 2022 – Winter 2023
Stakeholder Engagement Winter/Spring 2023
Report Out of Stakeholder Engagement Spring 2023
Draft Strategic Plan and Initial Public Comment
Period Spring/Summer 2023
Revised Draft Strategic Plan Based on Feedback Summer 2023 Public Comment Period on Revised Draft Plan Fall 2023
Stakeholder Input on Housing Director Revisions Summer 2024 Proposed Strategic Plan Summer 2024
Changes to RSP Strategic Plan since April 2024
1) Family Housing Stabilization
2) Unit Preservation
3) Outreach and Engagement
Simplified and updated goals:
Goal 1 – Family Housing Stabilization
Addressing financial challenges of low-income renters,
balancing interests of housing providers and housing market Engagement tasks related to program administration,
evaluation and data collection
Goal 2 – Unit Preservation
Incentivize unit maintenance and repairs
Ensure families have access to safe and stable affordable housing Align collaboration and compliance related tasks with the objective Goal 3 – Outreach and engagement
Collaborate with other entities and groups
Foster opportunities to provide services and receive input from housing providers and tenants
Increase awareness of program and opportunities for better communication and dispute resolution between housing
providers and tenants
Community and Economic
Development Committee
August 26, 2024
Item (d)1
Erik L. Soliván
Housing Director
Rent Stabilization
Program Strategic Plan
Status Report
Emily Hislop
Division Manager, Housing