San Jose City Council
November 5, 2024

1Erik L. Soliván, Housing DirectorAndrea Flores Shelton, Assistant Director of Parks, Recreation and Neighborhood ServicesRick Scott, Assistant Director, Department of TransportationOmar Passons, Deputy City Manager Consolidated Annual Homelessness Report / Implementation Plan UpdateItem (d)1City of San JoséOctober 10, 2024

Homelessness is a top priority for San José.The City supports individuals experiencing homelessness while addressing impacts on neighborhoods and waterways.Transition from department-specific reports to two comprehensive reports for FY 2023-2024.Key Documents:Consolidated Annual Homelessness ReportAnnual Implementation Plan Update Overview
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Reducing Unsheltered HomelessnessUnderstanding The RelationshipsCitywide effortsCitywide efforts Community PlanSpecific Council directionFocus Area Scrum TeamsKey activities for reducing unsheltered homelessness and impact managementAnnual Implementation Plan UpdateFocused on commitment to CPTEHConsolidated Annual Homelessness ReportBroad City Level

Reducing Unsheltered HomelessnessAnnual Objectives (as measured by Key Results – OKRs) 4Increase Supply
Increase supply of Interim Housing, Safe Parking, and Safe Sleeping SitesConstruct and open 1,089 units/spaces by July 31st, 2025.Provide Support Provide support to unsheltered individualsin their transition to and experience in managed operations and/or programs Manage Impacts Manage impacts on both Neighborhoods and Waterwaysby cleaning and maintaining 12 miles of waterway in addition to reducing the largest and most impactful encampments.Improve Productivity Improve productivityby establishing and sustaining a high-performing team supported by effective tools, accurate data, clear processes, and timely, transparent reporting.

Manage Impacts•Assign tiers to all encampments (tents, structures, and vehicles).•Post and hire ten (10) new FTE related to Managing Impacts (PRNS) and post two (2) new FTE for DOT related to Managing Impacts.•Develop simplified Waterboard Response Protocol.•Begin enforcement of posted tow-away parking restrictions at three (3) pilot program schools impacted by oversized vehicles. •Establish a Code of Conduct for encampment locations. •Launch RVP3 2.0 expanded program by September 30, 2024.•Develop new Trash Pickup route with 40 new encampment locations.Increase Supply•Develop an outline of the staffing, operating and organizational chart needed to support the work. •Create detailed financial projections for SOS/BNS sites based on 100 people per acre capacity.•Identify four (4) sites for construction of SOS/BNS. (language change needed, maybe)•Define the design parameters for SOS/BNS.•Complete construction documents for Cerone Interim Housing Project and obtain Public Works Director final signature. •Identify a delivery method for the Cherry Interim Housing Project, produce a project construction schedule and scope, and initiate Construction Documents. •All ten (10) sites are on track for delivery on time. 5 Provide Support•Post for six (6) FTE for Housing Department.•Achieve 90% utilization rate for available interim city shelters.•Conduct a Waterway Count and Survey of people living in direct discharge areas and impacted waterways to determine their population size, assistance required to relocate, and preferences for shelter or housing.•Finalize document of existing referral processes for interim shelter and adapt to include referrals for SOS/BNS sites; present to Scrum leadership.•Develop a framework to support employment opportunities with key Departments, including work2Future and Library for participants in interim shelters, safe parking, and safe outdoor sleeping sites.•Develop staffing and operations scope for SOS/BNS, including services and amenities.

Improve Productivity•Ensure all Scrum teams have the right people they need to do the work, including posting for/hiring FTEs as part of the main key result.•Ensure people joining the scrum teams have clarity on their roles.•Create a SharePoint lists tool to support clear communication and workflow management.•Finalize and submit the Direct Discharge Progress report.•Collect data inputs for the Consolidated Annual Homelessness Report / Implementation Plan Update.•Finalize Executive Briefing Report to include high-level project status report and major team activities. •Draft initial Project Status Report to include a project overview, services coming online, and current statuses/issues.•Draft a roadmap of data tools and reporting requirements for different stakeholder groups, including an integrated vision for how data will be harmonized across multiple departmental sources.

Reducing Unsheltered Homelessness | Key Results (Quarter 1, July - September 2024)1234567154623123456712345678On-trackMinor Delay/Course Correction NeededOff-Track or Significant Shift in Work OccurredSTATUS Throughput ModelHousing Theory of TransferenceVoluntary trade-up or trade-down depending on two primary factors of our housing stock Unit Availability + Unit PriceApplied to UnshelteredTransference of the unsheltered population based on three primary factors Shelter + Services + Housing6 Prevention UnhousedOutreachEncampment ResolutionLived inCars & RVPermanent Supportive Housing UnitsRent Subsidized & Restricted Rent StabilizedMarket-Rate UnitsSubsidizedHomeownershipHome OwnershipBoard & Care Beds [County]Safe Sleeping / Parking / Congregate CongregateShelter [County] BedsInterim Housing UnitsPermanentUnit PreservationInterim Housing UnitsT emporaryThroughput on Housing Continuum 7 Focusing on the unsheltered population within the broader population of persons experiencing homelessness Unsheltered people residing on:a) Encampments b) Lived-in Vehiclesc) On SidewalkExclude unhoused, which is a broader definition Demand: Shelter + Services + Housing
8 Supply: Shelter + Services + Housing
Operating CostCapital & Operating Density & Speed & Capital Density & Speed Congregate + Services Shelter
Possibility of TransferenceCongregate + No Services Shelter Possibility of TransferencePossibility of TransferenceNon-Congregate + Services Housing Non-Congregate + No Services Shelter
Possibility of Transference
9 Financing the Housing Continuum Determine the appropriate % of capital + operational costs sourced by:City CountyStatePublic-Private PartnershipPro Forma all sites and assets under management Identify opportunities for public-private-partnership fundraising Maximize resource leveraging 10 Balancing Shelter & housing product types Optimizing Product type to funding availabilityPlanning Speed of delivery NOW while setting the foundation for effective asset portfolio management LATER Managing What is NEXT to transition the NOW product type to the LATER Aligning Demand to Supply
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BeautifySJ Encampment Management Programa) Encampment Response Coordination System – Phase ILaunched web-based encampment complaint formImproved coordination and data tracking between BeautifySJ & Homelessness Response Team for human and sanitation servicesDeveloping infrastructure to enhance system in Phase IIb) Encampment Services90% on-time delivery for weekly encampment trash serviceCollected 104,000 lbs.of biowaste, 9,084,000 lbsof trashConducted 298abatementsScaled up to 814Cash for Trash Program Participants 12

13 FY 2024-2025 Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May JunRecruitment/HiringSJ311 Update/Maint.Field Survey/CountAnalysis/PrioritizationEngagementFirst Enhanced Sweep.+10 Enhanced Sweeps.+20 Enhanced SweepsStatus Report Out (T&E)•Identifies areas impacted oversized and lived-in vehicles parked on city streets•Pilots temporary and permanent restrictions facilitating vehicle circulation •Assists with clean-up of impacted areas-30 sites in FY 24-25-50 sites in FY 25-26FY 24-25 Action Plan & MilestonesIN PROGRESS: Oversized and Lived-in Vehicle Inventory Map Oversized Vehicle Regulation Pilot Program (MBA #16)
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15Erik L. Soliván, Housing DirectorAndrea Flores Shelton, Assistant Director of Parks, Recreation and Neighborhood ServicesRick Scott, Assistant Director, Department of TransportationOmar Passons, Deputy City Manager Consolidated Annual Homelessness Report / Implementation Plan Update Item (d)1City of San JoséOctober 10, 2024

*Source: 2021 Housing Inventory Count
Recommendationsa) Accept the Fiscal Year 2023-2024 City of San José’s Consolidated Annual Homelessness Report and the Annual Implementation Plan Update; and b) Cross-reference this report to the November 5, 2024 City Council meeting.16