NEIGHBORHOOD SERVICES CSA
2025-2026 PROPOSED
OPERATING BUDGET
OUTCOMES:
-Healthy Communities that Inspire Belonging
-A Safe, Fun, and Healthy San José
-Welcoming and Vibrant Neighborhoods and Public Life
-Housing Security through Supportive Solutions
Presenter: Jill Bourne, Library
Panelists: Erik Soliván, Housing
Jon Cicirelli, Parks Recreation and Neighborhood Services Matt Loesch, Public Works
Rachel Roberts, Planning, Building and Code Enforcement Angel Rios, Deputy City Manager
2025-2026 Budget Study Sessions
Slide 2
NEIGHBORHOOD SERVICES CSA
• Community Facilities Development
• Community Services
• Parks Maintenance and Operations
• Recreation Services
PUBLIC WORKS
• Animal Care and Services
• Literacy and Learning, Formal and Lifelong Self-Directed Education • Access to Information, Library Materials, and Digital Resources • Code Enforcement
Core Services
PARKS, RECREATION & NEIGHBORHOOD SERVICES
• Homelessness Response and Solutions
LIBRARY
HOUSING
PLANNING, BUILDING & CODE ENFORCEMENT
Slide 3
NEIGHBORHOOD SERVICES CSA
• Senior/Older Adult Services
• Neighborhood Parks and Regional Parks
• Community Center Operations
• Encampment Management
• Illegal Dumping and Homeless Encampment Trash Collection and Abatement
• Neighborhood Blight Reduction and Beautification
• Happy Hollow Park & Zoo
LIBRARY
• Access and Borrower Services
• Early Education and Family Learning
• Materials Acquisitions and Processing
• Electronic Resources Implementation and Maintenance
• Animal Licensing and Customer Services
• Animal Services Operations
• Community Code Enforcement
• Multiple Housing Code Enforcement
• Solid Waste Code Enforcement
• Code Enforcement Administration
Program Samples*
* For a complete list of programs, please refer to the 2025-2026 Proposed Operating Budget 2025-2026 Budget Study Sessions
PARKS, RECREATION & NEIGHBORHOOD SERVICES
• Interim Housing Construction and Operations
• Homeless Prevention, Shelter Diversion and Rental Assistance • Homelessness Supportive Services
PUBLIC WORKS
HOUSING
PLANNING, BUILDING & CODE ENFORCEMENT
NEIGHBORHOOD SERVICES CSA
PERFORMANCE MEASURE DASHBOARD
Slide 4
Enter Graphic for PM Here
Animal Live Release Rate
89% 87%
90%
90%88%
50%
60%
70%
80%
90%
100%
FY22-23 FY23-24 FY24-25 FY25-26
% of animals that leave the shelter
through adoption, rescue, transfer, or
return to owner (Public Works)
Actual Target Estimate
Park Condition Assessment Score
58% 64%
79%
70% 73%79%
0%
20%
40%
60%
80%
100%
FY22-23 FY23-24 FY24-25 FY25-26
% of developed park acres by park
condition assessment (PCA) score 80%
or better (PRNS)
Actual Target Estimate
Neighborhood Physical Condition
70% 67% 70% 72%
0%
20%
40%
60%
80%
100%
FY22-23 FY23-24 FY24-25 FY25-26
% of residents who indicate that the
physical condition of the neighborhood is
about the same or better (Code
Enforcement)
Actual Target Estimate
General Code Program Case On-Time
Resolutions
57% 62%
65%
68%66%
0%
20%
40%
60%
80%
100%
FY22-23 FY23-24 FY24-25 FY25-26
% of General Code Program cases
resolved within processing time targets
(Code Enforcement)
Actual Target Estimate
Library Service Quality Rating
95% 95% 95% 95%
50%
60%
70%
80%
90%
100%
FY22-23 FY23-24 FY24-25 FY25-26
% of residents rating the quality of library
services as “Good” or "Excellent"
(Library)
Actual Target Estimate
Homelessness Program Occupancy Rate
89%
95%92%
50%
60%
70%
80%
90%
100%
FY23-24 FY24-25 FY25-26
% occupancy of all Temporary and
Interim Housing throughout the system2
(Housing)
Actual Target Estimate
2025-2026 Budget Study Sessions
Slide 5
NEIGHBORHOOD SERVICES CSA Budget Summary
Department
2024-2025
Adopted
2025-2026
Forecast
2025-2026
Proposed
% Change
from Forecast
PRNS $183,002,090 $173,680,690 $171,780,580 (1.1%)
Library $68,360,934 $67,271,522 $67,181,751 (0.1%)
Public Works* $68,633,876 $20,328,319 $21,020,736 3.4% PBCE* $15,705,697 $15,360,086 $15,490,527 0.8%
Housing
CSA T otal
$136,383,181
$472,085,778
$57,601,478
$334,242,095
$59,213,003
$334,686,597
2.8%
0.1%
Positions 1,469.83 1,462.30 1,471.50 0.6%
* The PBCE and Public Works Departments have additional funding budgeted in the CED and Strategic Support City Service Areas. 2025-2026 Budget Study Sessions
Slide 6
NEIGHBORHOOD SERVICES CSA Proposed Budget Actions
Proposal Title Amount
Previously
Funded
One-Time?
PRNS – Neighborhood Blight Enforcement $250,000 Y
PRNS – Gateway Maintenance $250,000
PRNS – Citywide Sports Fields Staffing $181,247 Y
PRNS – BeautifySJ Grants $150,000
PRNS – Hybrid Community Center Drop-In Program Reduction ($840,576) PRNS – Senior Health and Wellness Grant Program Providers ($526,434) Library – Acquisition of Library Materials $500,000
Library – Library Contract Alignment ($590,000)
Library – College and Career Pathways and Workforce Development Staffing (Shift to SJPL Foundation Funding) ($438,711)
2025-2026 Budget Study Sessions
Slide 7
NEIGHBORHOOD SERVICES CSA Proposed Budget Actions
Proposal Title Amount
Previously
Funded
One-Time?
Housing – Homeless Outreach and Support Services Staffing $1,463,596 Y Housing – Eviction Prevention Staffing $653,849 Y
Housing – Housing Grants and Program Management Staffing $356,581 Y Animal Care and Services – Contracted Veterinary Services $200,000 Y Animal Care and Services – Rescue Coordination Staffing ($22,787) Code Enforcement – Re-Engineering Implementation Reserve $400,000 Code Enforcement – Enhanced Vacant/Dangerous Downtown
Building Inspection $150,000 Y
2025-2026 Budget Study Sessions
Slide 8
MBA #4 – PARKING ENFORCEMENT ENHANCEMENTS Proposed Budget Actions Expand and Refocus City-wide Parking Enforcement
• Expired Registration Enforcement
o Proactive patrol of all city streets approximately once per month to identify all vehicles with expired registration o Verify registration status on site
o Issue citations or initiating immediate towing for expired registration • Planned 2025-2026 OLIVE Work – 50 sites
o Plus, new capacity to investigate 1,500-2,000 vehicles identified through OLIVE vehicle inventory o Focus on compliance through 72-hour investigation process – vehicle circulation with citations and some tows expected o Expired registration to be enforced as discovered
• Street Sweeping Temp Tow Pilot
o Increased compliance in handful of existing signed zones • See MBA #4 for additional details and other work efforts in 2025-2026
NEIGHBORHOOD SERVICES CSA
2025-2026 PRIORITIES / SERVICE DELIVERY
Slide 9
CSA NAME 9 2022-2023 Budget Study Sessions
• Stewardship of parks, trails, and public spaces and provide people of all ages access to healthy opportunities
• Deliver encampment trash/biowaste removal, neighborhood cleanliness services, neighborhood association engagement and volunteerism efforts, and maintain landscaping at gateway corridors
• Continue providing access to high-quality Library collections, programs, and services
• Continue contracted veterinary services including spay and neuter surgeries. • Implement recommendations from Code Enforcement’s operational assessment
• Care for the animals in need in our community
NEIGHBORHOOD SERVICES CSA
SUMMARY
Slide 10
CSA NAME 10 2022-2023 Budget Study Sessions
• Maintains park maintenance, staff-led community and recreational programming, aquatics, scholarships, and nutritional programs • Current Library operating hours preserved
• Maintain contracted veterinary services
• Complete Code Enforcement operational assessment and reengineering • Continue the Animal Shelter reengineering and improvements in support of implementing the audit recommendations
NEIGHBORHOOD SERVICES CSA
SUMMARY
Slide 11
• Target outreach and engagement to waterways and high impact encampments • Improve management of assets and program performance of the City shelter system
• Continue strategic expansion of the city shelter system:
o Taylor Street Navigation Site
o Motel Master Leasing Strategy
• Expand coordination with the County shelter system to improve alignment and throughput to permanent housing
NEIGHBORHOOD SERVICES CSA
2025-2026 PROPOSED
OPERATING BUDGET
OUTCOMES:
-Healthy Communities that Inspire Belonging
-A Safe, Fun, and Healthy San José
-Welcoming and Vibrant Neighborhoods and Public Life
-Housing Security through Supportive Solutions
Erik Soliván, Housing
Jon Cicirelli, Parks Recreation and Neighborhood Services Jill Bourne, Library
Matt Loesch, Public Works
Rachel Roberts, Planning, Building and Code Enforcement Angel Rios, Deputy City Manager