City of San José
Children and Youth Services
Master Plan Status Report
Neighborhood Services and Education Committee
December 10, 2025
Andrea Flores Shelton, Assistant Director, PRNS
Olympia Williams, Deputy Director, PRNS
Israel Canjura, Recreation Superintendent, PRNS
Children and Youth Services Master Plan
Vision
2 Fostering a future where every child and youth in San José blossoms into healthy, resilient, thriving adults, enriched with equitable opportunities to live, work, play, dream, and prosper within the vibrant landscape of Silicon Valley.
3 Demonstration Sites
4 Demonstration Site 2
Seven Trees and Santee Neighborhoods
Demonstration Site 1
Poco Way and Poco Way Neighborhoods
Funding
5 City of San José
$1,000,000
Santa Clara County
$1,000,000
Additional
Sources
Integrated Service Delivery System
6 City-County Alignment
1. Integrated Care through the No Wrong
Door service delivery model:
• Universal Intake
• Shared referral pathways
• Warm handoffs
2. Family-Centered & Strength-Based
Care:
• Whole child/whole family
• Culturally responsive supports
3. Integrated Data & Shared Outcomes:
• Joint KPIs
• Cross-agency tracking
• Collective accountability
4. Shared Neighborhood Priorities:
• Mayfair, Santee, East San José, Capital
Park
• Demonstration site partnerships
SHARED COMMON GROUND
7 City of San Jose
Children & Youth Services Master Plan
Mayfair / Poco Way Demonstration Site
NSE/CFSC Joint Meeting
December 10, 2025
A Shared Vision Through Community Engagement
Our Collaborative Process: Community Visioning
Vision
A future where every child,
youth, and their families in SJ
blossoms into healthy,
resilient, thriving adults,
enriched with equitable
opportunities to live, work,
play, dream, and prosper
within the vibrant landscape
of Silicon Valley
Unifying
Purpose
Create & expand
opportunity pathways
and supports from
cradle to career, that
develop 21st century
skills and lead to better
health, education, and
employment outcomes
for SJ children & youth
birth through 24
Guiding Values
• Accessibility & inclusion
• Cross-sector
collaboration, investment
& accountability
• Equity
• Outcomes & resultsdriven
• Youth & Community
Voice driven
Rooted in
Community
Center the lived
experiences of
multigenerational families
by co-designing services
with community-based
partners who reflect and
represent the
neighborhoods we serve.
Embed trusted community organizations as core implementation partners to ensure culturally responsive, neighborhood-rooted solutions Mayfair / Poco Way Children & Youth Services Master Plan Demonstration Site
Brainstorm → Design & Feedback → Partner Alignment
Our Collaborative Process: Community Visioning
1. Internal Visioning &
Brainstorm
• Explored how GFS programs align with CYMP
• Team brainstormed implementation ideas
• Work divided among internal subject-matter experts
2. Design Process
• First draft of the visual framework created by GFS with incorporated input from:
⚬ Executive Director
⚬ Sr. Director of Programs
⚬ Director of Policy & Communications
⚬ Director of Development
⚬ Programs Manager
⚬ Evaluation Manager
4. Partner Alignment with
SOMOS
• Joint session with SOMOS to align both visions
• Incorporated partner insights and edits into final
version
• Joint edits reflected SOMOS’ approach and familycentered implementation strategies • Resulted in a shared vision rooted in community and
coordination
3. Internal Process
• Detailed review of the visual with the core team
• Included a new slide focused on how we evaluate and
measure CYSMP alignment
• Feedback centered on clarity, program impact, and
accessibility to diverse audiences
5. Continuous Improvement & Iteration
• This is a living document and visioning process
Deck will evolve based on:
• Community feedback and family voice
• Policy and funding developments
• Programmatic learning and evaluation outcomes
• Our implementation is rooted in flexibility, equity, and collaboration
Mayfair / Poco Way Children & Youth Services Master Plan Demonstration Site
• SSPC Agencies
• Nonprofit direct
services providers
prioritizing children,
youth & families
Other Partners
Mayfair / Poco Way Children & Youth Services Master Plan Demonstration Site
Key Partners (partial list)
• San Jose Public Library
(SJPL)
• Parks, Recreation &
Neighborhood Services
(PRNS)
• Office of Economic
Development & Cultural
Affairs (OED/OCA)
City of San
Jose
• Social Services
Agency
• Health & Hospital
System
• Public Health
• Regional Medical
Center
County of Santa
Clara
• Alum Rock Union
School District
• East Side Union High
School District
• San Jose State
University’s Eastside
Promise
Academic
Institutions
• Mayfair
Neighborhood
Association
• Poco Way
Neighborhood
Association
Neighborhood
Associations
• Family Resource
Centers
First 5 Santa
Clara County
Families are our key & centered partner
Evaluation: Ongoing Data Collection & Review
Review Family Feedback
Step 1 Step 2 Step 3 Step 4 Step 5 Step 6
Process & Pilot Overview
Robust outreach plan to
current families &
families in the Mayfair /
Poco Way
Neighborhoods & within
current programs
Outreach
GFS/SOMOS to have a
streamlined referral
system
SSPC Internal
Referral System
• Salesforce
• Universal Intake
• CSJ referral platform
(Hasler Data System)
FRC Intake
FRC Staff provides an
assessment of needs and
creates referrals for
potential programs and
services
Assessment &
Referral
• Connect family to services
with City, County, and other
key partners
• Follow up & monitoring
• Direct Services
Service
Coordination &
Delivery
Continuous outcome
tracking and data-driven
improvements to
strengthen programs and
services.
Evaluation &
Outcomes
Reporting
Mayfair / Poco Way Children & Youth Master
Services Plan Demonstration Site
GRAIL FAMILY
SERVICES
SOMOS MAYFAIR
San Jose Public
Library
Office of
Economic
Development
Subsidized
Child Care:
Family Child Care Homes
Famliy Friend & Neighbor
Weekend Care
Infant/Toddler
Preschool
Main Neighborhood Entry
Point: No Wrong Door
First 5 Family Resource
Center
Alum Rock Union
School District
Social Services Agency,
County of Santa Clara
Safety net & healthcare
services
East Side Union
High School
District
Main Neighborhood Entry
Point: No Wrong Door
First 5 Family Resource
Center
Jovenes Activos
Youth Circles
Children’s programming
Family Development
Workshops
Families with young children
ages 0-8.
Youth and their families.
*FRCs serve as Main Neighborhood Entry Point
SSPC
Referral System
Mapping
Parks, Recreation,
and
Neighborhood
Services
SJSU Eastside
Promise
Mayfair / Poco Way Children & Youth
Services Master Plan Demonstration Site
Mayfair / Poco Way Children & Youth
Services Master Plan Demonstration Site
Roles within the Site
Core skills are matched to each role for balanced execution Leads navigation and case
management for families
with children ages 0–8
Leads navigation and case
management for families with
youth and young adults up to
age 24
Advancing access to a no
wrong door and system of
care design
Empower youth to become
community advocates and
leaders, equipping them with
the skills, confidence, and
civic engagement
Families with
young children 0-8
Families with
youth and young
adults
Access and
system of care
Empowerment &
Leadership
Evaluation
Fiscal Sponsor
Overseeing evaluation design
and implementation of our
Evaluation Framework and Logic
Model for the Demonstration
Site
Serves as fiscal sponsor and
ensuring alignment,
compliance, and shared
accountability
SOMOS MAYFAIR: Youth Leadership, Learning & Empowerment Mayfair / Poco Way Children & Youth
Services Master Plan Demonstration Site
• Year-round learning opportunities for Youth, including Summer Field Learning and civic engagement • Mentorship, leadership and identity development
• Relational work with policy and advocacy efforts that impact their daily lives • Building Resilience, Purpose, and Power needed to thrive as leaders in East San José and beyond.
Mayfair / Poco Way Children & Youth
Services Master Plan Demonstration Site
City of San Jose Neighborhood Center Partnership Program:
Capitol Park Community Hub and Onsite Services
This site will host staff providing services under the CYSMP for direct, coordinated support among the agencies and government systems.
Families will access referrals, case management, and after school programs in one location.
Evaluation Approach
Mayfair / Poco Way Children & Youth Master Services Plan Demonstration Site
Thriving Mayfair and Poco Way neighborhoods where children and youth are learning, families are confident and connected, and community members build power to shape systems that partner with them as equal partners.
Expand equitable learning and
care for children, youth, and
families.
Grow community leadership,
voice, and power for systemic
change.
Provide community-driven feedback
to city & county systems to
coordinate and respond to
community priorities.
LOGIC MODEL
EVALUATION
FRAMEWORK
SHARED
LEARNINGS
SYSTEMS
CHANGE
Overarching Goal
Pillars
Closing & Gratitude
Mayfair / Poco Way Children & Youth Services Master Plan Demonstration Site
Overview
● CCSCC Mission and Vision
● Our Approach
● Priority Area / Programs and Services
● Timeline
● Data Tool & Evaluation
● Success to Celebrate
● Community Voice
● Barriers/Challenges
● Next Steps
● Partnerships
Santee and Seven Trees
Children and Youth Services Master Plan
Catholic Charities of Santa Clara County (CCSCC)
Neighborhood Services & Education Committee Meeting December 10, 2025
Mission
Catholic Charities of Santa Clara County serves and advocates for individuals and families in need, especially those living in poverty. Rooted in gospel values, we work to create a more just and compassionate community in which people of all cultures and beliefs can participate and prosper.
Vision
We envision a valley where every child has the opportunity to learn from cradle to career and lives in a neighborhood free from fear, where families can afford to live in safe and decent housing and eat nutritious food, where enterprising workers can earn enough to make ends meet and save for the future, where immigrants are welcomed, and where those who are imprisoned, physically and mentally ill, elderly, and vulnerable can find healing and hope.
Values
We commit to act with a spirit of Compassion, Service and Justice guided by the principles of Respect, Integrity, Teamwork and Excellence.
Our Approach
Trauma
Informed
Care
FamilyCentered
Neighborhood
Focused
Service
Guidance
Integrated
Services
with Seamless
Welcome
I
Community
Change
Measure our impact to drive policy changes
FMCI will build partnerships
and maintain relationships with
organizations to allow the
school to act as a community
hub to provide high-quality,
relevant academic or
community resources to
support all students cradle to
career.
Families in the
neighborhood have job
training, income, assets and
access to local resources
sufficient to make ends
meet, housing, food
security and access to
education/learning
Self-organized community members
& families that know and trust each
other, trained leaders who
proactively advocate for building
community assets focused on
creating a thriving environment
(physical/program) for youth.
Community Schools
Economic
Safe and Strong Neighborhoods Development
Franklin McKinley Children’s Initiative - Priority Areas 23 Timeline
May 2025 | September 2025 January 2026 | March 2026
• Internal Planning and
Strategy Sessions
• Co-Design Sessions with
CCSCC Leadership
• Identifying Key
Intersections and Points of
Alignment
• Job Posting, Recruitment,
Interviewing, and Hiring
• Team Onboarding and
Orientation to the CYSMP
Pilot
• Collaboration with City and
County Team for System
Alignment
• Review of Tools and
Assessment Frameworks
• Staff Training and
Capacity Building (MI,
Mandated Reporter,
ASQs, CANs,etc)
• Family Outreach and
Recruitment
• Identification of At-Risk
Families (Risk and
Candacy determination
form)
• Ongoing Data Collection
and Monitoring
• Mapping and Defining
Internal Tiered Services
• Youth and CommunityFocused Engagement
Sessions (Pop-up Parks,
Youth Drop-in Services,
etc)
• Collection of Quantitative
and Qualitative Data
• Continued Community
Engagement and Data
Gathering
• Data collection in
AWARDS and Hasler
system
• Internal Data Review
and Report
Development
• Sharing Findings with
the Feedback Loop
Group (FMCI Steering
Committee)
• Presentation at FMCI
Steering Committee
Meetings
• Engagement with City
and County Partners
• Community-Level
Sharing and Dialogue
• Collecting Feedback
to Reassess and
Adjust Strategies
Planning and Ramp - up Initial Implementation Data Collection & Evaluation
Service Impact sharing
October 2025| December 2025 March 2026 | June 2026
to be continued..
24 Timeline
July 2026 | September 2026
• Staff Onboarding and Training for
Community Health Workers
• Exploration of Potential Funding
Opportunities
• Ongoing Data Review and Needs
Assessment
• Advocacy and Engagement with City
Council, Board of Supervisors, and
Key Stakeholders
• Ongoing Advocacy with Local and Regional Stakeholders • Continued Fundraising and Exploration of New Funding
Opportunities
• Strategic Partnership Building to Strengthen Resource Leverage
• Refining Processes Based on Lessons Learned and
Community Feedback
• Scaling and Expanding Successful Pilot Strategies
• Strengthening Infrastructure to Support Long-Term
Sustainability
• Deepening Community Engagement to Ensure Inclusive
Growth
• Aligning with City and County Priorities for Broader Policy Impact
Sustainability & Continuous Improvement Sustainability & Scaling up October 2026 December 2026
25 Intakes
&
Screenings
Assessment
s
Understanding &
Co-Designing data
systems
Tools & Evaluation
Framework
Data Tools & Evaluation
Intakes
&
Screenings
Assessments
● Universal Intake
● Universal Screening
● Ages & Stages
Questionnaires® (ASQ3)
● Ages & Stages
Questionnaires® : Social
Emotional (ASQ:SE2)
● Drop-in Service Form
(One Touch Referral)
● SE2
● Risk & Candidacy
Assessment
● Five Protective Factors
(Pre/Post)
● Comprehensive Family
Prevention Plan (as
needed)
● Pre/Post Survey
Evaluations
● CANs (as needed))
● Internal & External
Resource list
● Comprehensive
Alignment Matrix
Demonstration Sites
● Internal Program
(Service Tier mapping)
● Upscaling Internal data
system (AWARDS)
● Success Stories &
Narrative Template
(Quantitative Impact)
● Monthly/ Quarterly data
review
● Align data elements with CYSMP
goals
● Ensure user-friendly, accessible
design
● Integrate with CCSCC, AWARDS,
and City systems
● Capture both quantitative and
qualitative data
● Establish data privacy and
governance
● Enable real-time tracking and
reporting
● Include feedback loops for
continuous improvement
● Design for scalability and longterm use
Seven Trees Neighborhood
Event: Trunk O Treat
Date: 10/24/2025
Location: Seven Trees Community Center (95111, 95122, 95136, 95037, 95135, 95148) Total Number Served: 1,000
Total Number of Adults: 350
Total Number of Youth: 500 children (12yrs and younger), 150 teens/young adults Seven Trees Neighborhood
Event: Pop-Up Park & Summer Program
Date: July 2025 through August 2025
Location: FMCI Community Center, 1399 Santee Dr. BLdg 2 San Jose CA 95122 Pop-Up Parks - 333 unduplicated Adults 453 unduplicated Youth Youth Drop-in Numbers: 44 unduplicated youth
Summer Meals: 133 unduplicated adults & 162 unduplicated youth Partnership in Franklin McKinley School District
Community of School Schools: George Shirakawa Sr. Elementary, Captain Jason M. Dahl Elementary, Meadows Elementary, Bridges Academy, G.W. Hellyer Elementary, R.F. Kennedy Elementary Services Offered: Referrals, Parent Engagement (Paint Nights), Staff Engagements, Wellness Center Activities (zumbini, arts & craft), School Outreach, Murals, Calkids Outreach and registration support.
Numbers served July - November:
● Referrals: 19
● Wellness Center Activities: 51 Sessions
● Parent Engagement: 3 Sessions
● Outreach: 12 Events
Pathway for College and Career
Highlights:
● CalKids - 933 scholarships claimed as of June 27. Jumped to 1,402 by Sept 29 ● College in My Future - 5 grades, 2,996 students; $191,000 on deposit ● Step Up Savings - 95111: 30 accounts; $22,550 95122: 28 accounts, $48,905 95121: 12 accounts, $34,843 ● Children’s Saving Advisory Committee - Started in April, so that activity is recent ● English as Second Language - 15 unduplicated participants ● Family Friends and Neighborhood Program - Santee 15 & Seven Trees 24 unduplicated Community Event Data 2025: Reaching Out
Community Event Data 2025: Helpful Resources
Safety, Food/Nutrition and Health/Mental Health remain in the top 5 as the most helpful resources.
● School Districts
○ Franklin-McKinley School District
○ East Side Union High School District
○ School Community Liaisons
○ Cristo Rey
● Colleges
○ Evergreen Valley College
○ San Jose State University
○ Santa Clara University
● City/County
○ City of San Jose
○ District 7 - Council Member Bien Doan
○ San Jose Police Department
○ San Jose Parks and Recs
○ Santa Clara County of Education
○ San Jose Public Library
○ District Attorney Office
○ Project Hope
● Neighborhood Partners
○ Neighborhood Association
○ McLaughlin Area Tenants
○ Seven Trees Neighborhood Association
Community Based Organizations/ Non-Profits
○ Second Harvest of Silicon Valley
○ Department of Family and Children's Services
○ Be Strong Parent Cafe
○ Parent Child+
○ First 5 of Santa Clara County
○ Healthier Kids Foundation
○ Loaves & Fishes (A La Cart)
○ Public Health Department
○ Sunday Friends
○ Excite Credit Union
○ David and Lucile Packard Foundation
○ Supply Bank. Org
○ Educare California at Silicon Valley
● Parishes
○ Our Lady of Refuge
○ Christ the King
○ Maria Goretti
Santee and Seven Trees Partners
Santee & Seven Trees Partnerships
Joint Areas of Alignment between City and County
Children and Youth Services Master Plan
33 Next Steps
Children and Youth Services Master Plan
34 Continue aligning Internal and External resources
o Stand up first three work groups (Early Learning and Childcare, Safe Clean & Connected Communities, and Meaningful & Sustaining Jobs)
Finalize evaluation plan
o Develop key performance indicators and track outcomes o Ensure progress and continuous improvement
Sites go live in January 2026
o Develop key performance indicators and track outcomes o Ensure progress and continuous improvement
City of San José
Children and Youth Services
Master Plan Status Report
35 Neighborhood Services and Education Committee
December 10,2025
Andrea Flores Shelton, Assistant Director, PRNS
Olympia Williams, Deputy Director, PRNS
Israel Canjura, Recreation Superintendent, PRNS