Memorandum — San Jose City Council, February 5, 2026

TO: HONORABLE MAYOR

AND CITY COUNCIL
FROM: Jim Shannon

SUBJECT: See Below DATE: February 3, 2026

Approved

Date:
2/3/26

SUBJECT: 2026-2027 Preliminary General Fund Forecast and Budget Priorities Study Session – Supplemental Materials

BACKGROUND

In addition to the presentation, the Administration is providing the following supplemental materials to inform the City Council’s discussion during the 2026-2027 Preliminary General Fund Forecast and Budget Priorities Study Session:

• Attachment A – Draft Revisions to the City of San José Budget Principles document; and

• Attachment B – City of San José Budget Program Glossary.

ANALYSIS

City of San José Budget Principles

The City of San José Budget Principles were originally approved by the City Council on March 18, 2008, as part of the Mayor’s March Budget Message for Fiscal Year 2008- 2009 and were last revised on September 9, 2008. While a wide range of considerations go into the development of the City’s budget, these principles are meant to ensure a prudent, sustainable, comprehensive approach to balancing the budget each year.

The City Council’s approval of the Mayor’s March Budget Message for Fiscal Year 2025-2026 included a recommendation from Councilmembers Campos, Salas, Mulcahy, Doan, and Casey that directed the City Manager to review the City of San José Budget Principles and the Budget Balancing Strategy Guidelines and return to the City Council prior to the beginning of the 2026-2027 budget cycle with any recommended updates.

STUDY SESSION: 2/5/26

HONORABLE MAYOR AND CITY COUNCIL
February 3, 2026
Subject: 2026-2027 Preliminary General Fund Forecast and Budget Priorities Study Session – Supplemental Materials

Page 2 ends

While the Budget Balancing Strategy Guidelines are reviewed and adjusted annually and incorporated each year into the City Manager’s Budget Request for subsequent inclusion in the City Council-approved Mayor’s March Budget Message,1 the City of San José Budget Principles have not been updated since 2008. While they have stood the test of time and helped guide the City through extremely challenging periods of significant ongoing General Fund shortfalls year after year, a fresh look at this document is timely given the new budgetary challenges facing the City.

The proposed revisions consolidate and update the principles based on a review of City Council Policy 1-18; other large local governments, such as San Diego, Los Angeles, Phoenix, Minneapolis, and Santa Clara County to identify potential gaps; best practices in public sector financial management from the Government Finance Officers Association; and a reflection of the City’s existing disciplined and comprehensive approach to budgeting.

City Department Budget Program Glossary

The purpose of the Study Session is to foster a discussion among the City Council to understand shared budget priorities, trade-offs, and risks for consideration in the development of the Mayor’s March Budget Message for Fiscal Year 2026-2027. To help inform this discussion, Attachment B provides an excerpt of the Budget Programs by each Core Service in each Department and Office in the 2025-2026 Adopted Operating Budget. Each Department is listed with bookmarks to allow quick access to Budget Program descriptions, as well as the funding and positions allocated to each Budget Program.

JIM SHANNON
Budget Director

For questions, please contact Jim Shannon, Budget Director, City Manager’s Office at (408) 535-8144.

ATTACHMENT A – Draft Revisions to the City of San José Budget Principles ATTACHMENT B – City Department Budget Program Glossary

1 See page 33, of the Mayor’s March Budget Message for Fiscal Year 2025-2026, as approved by the City Council: https://www.sanjoseca.gov/home/showpublisheddocument/126251/638978560089900000

CITY OF SAN JOSE BUDGET PRINCIPLES

DRAFT REVISIONS

Original City Council Approval 03/18/08
Revised XX/XX/26
The Mission of the City of San José is to provide quality services, facilities and opportunities that create, sustain and enhance a safe, livable and vibrant community for its diverse residents, businesses and visitors. The General Fund Budget shall be constructed to support the Mission. 1 ) STRUCTURALLY BALANCED BUDGET
The annual budget for the General Fund shall be structurally balanced throughout the budget process – with ongoing revenues that equal or exceed ongoing expenditures in both the Proposed and Adopted Budgets – and the General Fund Proposed Budget balancing plan shall be presented and discussed in context of the five-year forecast. Any significant revision(s) to the Proposed Budget shall include an analysis of the impact on the forecast out years. If a structural imbalance occurs, a plan shall be developed and approved to offset the impact and to bring the budget back into structural balance. The plan to restore balance may include general objectives as opposed to using specific budget proposals in the forecast out years.
2) U

SE OF ONE-TIME RESOURCES
Once the General Fund budget is brought into structural balance, one-time resources (e.g., revenue spikes, budget savings, sale of property, and similar nonrecurring revenue) shall not be used for current or new ongoing operating expenses. Examples of appropriate uses of one-time resources include rebuilding the Budget Stabilization Reserve, early retirement of debt, capital expenditures without significant operating and maintenance costs, and other nonrecurring expenditures. One-time funding for ongoing operating expenses to maintain valuable existing programs may be approved by a majority vote of the City Council with the acknowledgement of a corresponding structural imbalance that will need to be corrected in the subsequent year.
3) B

UDGET REQUESTS
Consideration of new programs or services, or requests for additional staffing shall only take place during the development of the Proposed Budget so as to evaluate potential service expansions within the context of the City’s budgetary position and other City Council priorities. Any exception shall include a spending offset at the time of the request – including future year impacts – so that the request has a net- zero effect on the budget. Any request to develop or implement new policies using existing resources shall provide sufficient information for the City Council and staff to understand the required level of effort for implementation and any tradeoffs that may be necessary prior to City Council approval. 4)

RESERVES
All City Funds shall maintain an adequate reserve level and/or ending fund balance as determined annually as appropriate for each fund and/or in accordance with City Council policy. For the General Fund, a contingency reserve amount, which is a minimum of 3% of the operating budget, shall be maintained. Any use of the General Fund Contingency Reserve would require a two-thirds vote of approval by the City Council. On an annual basis, specific reserve funds shall be reviewed to determine if they hold greater amounts of funds than are necessary to respond to reasonable calculations of risk.

Excess reserve funds may be used for one-time expenses.

Attachment A
1 CITY OF SAN JOSE BUDGET PRINCIPLES

DRAFT REVISIONS

Original City Council Approval 03/18/08
Revised XX/XX/26
5) DEBT ISSUANCE
The City shall not issue long-term (over one year) General Fund debt to support ongoing operating costs (other than debt service) unless such debt issuance achieves net operating cost savings and such savings are verified by appropriate independent analysis. All General Fund debt issuances shall identify the method of repayment (or have a dedicated revenue source). 6) EM

PLOYEE COMPENSATION
Negotiations for employee compensation shall focus on the cost of total compensation (e.g., salary, step increases, benefit cost increases) while considering the City’s budgetary condition, revenue growth, and changes in consumer pricing (cost of living expenses experienced by employees). 7) C

APITAL IMPROVEMENT PROJECTS
Capital Improvement Projects shall be evaluated based on the entire cost of the project, including operations and maintenance, deferred maintenance impacts, and eventual replacement needs, as well as climate related risks and resilience needs. Investments should generally be prioritized to address deferred infrastructure and reduce the existing maintenance backlog above creation of new infrastructure.

Postpone the construction or opening of a new site or facility if adequate and sustainable operations and maintenance funding cannot be identified.
8) F

EES AND CHARGES
Fees shall be maintained or increased to ensure 100% cost recovery to the extent feasible and in consideration of the equity impacts of underserved communities. Explore opportunities to establish new fees for services where appropriate.
9) GR
ANTS
City staff shall seek out, apply for and effectively administer federal, State and other grants that address the City’s priorities and policy objectives and provide a positive benefit to the City. One-time operating grant revenues shall not be used to begin or support the costs of ongoing programs with the exception of pilot projects to determine their suitability for long-term funding. 10)

PERFORMANCE-BASED BUDGETING
All requests for funding shall consider performance data to evaluate efficiency, effectiveness, and outcomes to the community. Performance measures shall be used to inform budget decisions, monitor results, and promote accountability.
11)

TRANSPARENCY AND PUBLIC ENGAGEMENT
Promote transparency through clear, accessible budget information and meaningful public engagement, including service level tradeoffs and long-term impacts of budget decisions. 1 2) GENERAL PLAN
The General Plan shall be used as a primary long-term fiscal planning tool. The General Plan contains goals for land use, transportation, capital investments, and service delivery based on a specific capacity for new workers and residents. Recommendations to create new development capacity beyond the existing General Plan shall be analyzed to ensure that capital improvements and operating and maintenance costs are within the financial capacity of the City. 2 CITY OF SAN JOSE BUDGET PRINCIPLES

Original City Council Approval 03/18/2008
Revised 09/09/08
The Mission of the City of San José is to provide quality services, facilities and opportunities that create, sustain and enhance a safe, livable and vibrant community for its diverse residents, businesses and visitors. The General Fund Budget shall be constructed to support the Mission. 1) STRUCTURALLY BALANCED BUDGET
The annual budget for the General Fund shall be structurally balanced throughout the budget process. A structurally balanced budget means ongoing revenues and ongoing expenditures are in balance each year of the five-year budget projection. Ongoing revenues shall equal or exceed ongoing expenditures in both the Proposed and Adopted Budgets. If a structural imbalance occurs, a plan shall be developed and implemented to bring the budget back into structural balance. The plan to restore balance may include general objectives as opposed to using specific budget proposals in the forecast out years. 2 ) PROPOSED BUDGET REVISIONS
The annual General Fund Proposed Budget balancing plan shall be presented and discussed in context of the five-year forecast. Any revisions to the Proposed Budget shall include an analysis of the impact on the forecast out years. If a revision(s) creates a negative impact on the forecast, a funding plan shall be developed and approved to offset the impact.
3) U

SE OF ONE-TIME RESOURCES
Once the General Fund budget is brought into structural balance, one-time resources (e.g., revenue spikes, budget savings, sale of property, and similar nonrecurring revenue) shall not be used for current or new ongoing operating expenses. Examples of appropriate uses of one-time resources include rebuilding the Economic Uncertainty Reserve, early retirement of debt, capital expenditures without significant operating and maintenance costs, and other nonrecurring expenditures. One time funding for ongoing operating expenses to maintain valuable existing programs may be approved by a majority vote of the Council.
4 ) BUDGET REQUESTS DURING THE YEAR
New program, service or staff requests during the year that are unbudgeted shall be considered in light of the City’s General Fund Unfunded Initiatives/Programs List and include a spending offset at the time of the request (if costs are known) or before final approval, so that the request has a net-zero effect on the budget.
5)

RESERVES
All City Funds shall maintain an adequate reserve level and/or ending fund balance as determined annually as appropriate for each fund. For the General Fund, a contingency reserve amount, which is a minimum of 3% of the operating budget, shall be maintained. Any use of the General Fund Contingency Reserve would require a two-thirds vote of approval by the City Council. On an annual basis, specific reserve funds shall be reviewed to determine if they hold greater amounts of funds than are necessary to respond to reasonable calculations of risk. Excess reserve funds may be used for one- time expenses.
3 CITY OF SAN JOSE BUDGET PRINCIPLES

Original City Council Approval 03/18/2008
Revised 09/09/08
6) DEBT ISSUANCE
The City shall not issue long-term (over one year) General Fund debt to support ongoing operating costs (other than debt service) unless such debt issuance achieves net operating cost savings and such savings are verified by appropriate independent analysis. All General Fund debt issuances shall identify the method of repayment (or have a dedicated revenue source). 7) EM

PLOYEE COMPENSATION
Negotiations for employee compensation shall focus on the cost of total compensation (e.g., salary, step increases, benefit cost increases) while considering the City’s fiscal condition, revenue growth, and changes in the Consumer Price Index (cost of living expenses experienced by employees.) 8) CAP

ITAL IMPROVEMENT PROJECTS
Capital Improvement Projects shall not proceed for projects with annual operating and maintenance costs exceeding $100,000 in the General Fund without City Council certification that funding will be made available in the applicable year of the cost impact. Certification shall demonstrate that funding for the entire cost of the project, including the operations and maintenance costs, will not require a decrease in existing basic neighborhood services.
9) FEES

AND CHARGES
Fee increases shall be utilized, where possible, to assure that fee program operating costs are fully covered by fee revenue and explore opportunities to establish new fees for services where appropriate. 10 ) GRANTS
City staff shall seek out, apply for and effectively administer federal, State and other grants that address the City’s priorities and policy objectives and provide a positive benefit to the City. Before any grant is pursued, staff shall provide a detailed pro-forma that addresses the immediate and long-term costs and benefits to the City. One-time operating grant revenues shall not be used to begin or support the costs of ongoing programs with the exception of pilot projects to determine their suitability for long-term funding.
11)

GENERAL PLAN
The General Plan shall be used as a primary long-term fiscal planning tool. The General Plan contains goals for land use, transportation, capital investments, and service delivery based on a specific capacity for new workers and residents. Recommendations to create new development capacity beyond the existing General Plan shall be analyzed to ensure that capital improvements and operating and maintenance costs are within the financial capacity of the City. 12) P

ERFORMANCE MEASURES
All requests for City Service Area/departmental funding shall include performance measurement data so that funding requests can be reviewed and approved in light of service level outcomes to the community and organization.
13) F

IRE STATION CLOSURE, SALE OR RELOCATION
The inclusion of the closure, sale or relocation of a fire station as part of the City Budget is prohibited without prior assessment, community outreach, and City Council approval on the matter. 4 City of San José Budget Program Glossary
2025-2026 Adopted Operating Budget Excerpt
1 T
his document excerpts the descriptions, funding, and position allocations of the Budget Programs by each Core Service in each City Department and Office as included in the 2025-2026 Adopted Operating Budget. Use the provided links to jump to a particular department.

A
irport
Budget Program Descriptions
Budget Program Funding and Positions
C
ity Attorney
Budget Program Descriptions
Budget Program Funding and Positions
C
ity Auditor
Budget Program Descriptions
Budget Program Funding and Positions
C
ity Clerk
Budget Program Descriptions
Budget Program Funding and Positions
C
ity Manager
Budget Program Descriptions
Budget Program Funding and Positions
C
ity Manager – Office of Economic Development and Cultural Affairs Budget Program Descriptions
Budget Program Funding and Positions
E
nergy
Budget Program Descriptions
Budget Program Funding and Positions
E
nvironmental Services
Budget Program Descriptions
Budget Program Funding and Positions
Fi
nance
Budget Program Descriptions
Budget Program Funding and Positions
Fire
Budget Program Descriptions
Budget Program Funding and Positions
Housing
Budget Program Descriptions
Budget Program Funding and Positions
Attachment B
2 City of San José Budget Program Glossary Cont’d.
2025-2026 Adopted Operating Budget Excerpt

Human Resources
Budget Program Descriptions

Budget Program Funding and Positions

Independent Police Auditor
Budget Program Descriptions
Budget Program Funding and Positions

Information Technology
Budget Program Descriptions
Budget Program Funding and Positions

Library
Budget Program Descriptions
Budget Program Funding and Positions

Mayor and City Council
Budget Program Funding and Positions

Parks, Recreation, and Neighborhood Services
Budget Program Descriptions
Budget Program Funding and Positions

Planning, Building, and Code Enforcement
Budget Program Descriptions
Budget Program Funding and Positions

Police
Budget Program Descriptions
Budget Program Funding and Positions

Public Works
Budget Program Descriptions
Budget Program Funding and Positions

Retirement Services
Budget Program Descriptions
Budget Program Funding and Positions

Transportation
Budget Program Descriptions
Budget Program Funding and Positions
Airport Department
Service Delivery Framework
- 394 -

PROGRAM DESCRIPTION
Airport Facilities Core Service
Airport Facilities
Administration
Provides services necessary for the administration of the Facilities Division, as well as management and oversight of the Facilities Division functions.

Airport Facilities Parking
and Roadways
Maintenance
Manages the maintenance and repair of infrastructure necessary for the proper operation of all Airport roadways, parking facilities, grounds, and landscaping.

Airport Planning and
Capital Development
Implements the Airport's Capital Improvement Program; plans and coordinates design and construction activities at the Airport; ensures compliance with applicable federal, State, and local codes and environmental regulations and requirements; and coordinates with the Federal Aviation Administration, regional transportation planning agencies, and providers.

Airport Terminals
Maintenance
Manages the maintenance and repair of infrastructure necessary for the proper operation of all Airport terminal facilities, including public and common space, electrical and mechanical systems, HVAC and utilities, custodial services, and baggage handling systems.

Airside Maintenance
Manages the maintenance and repair of infrastructure necessary for the proper operation of the airfield, including pavement, runways and taxiways, paint, lighting, and grounds.

Airport Marketing and Communications Core Service

Airport Marketing and
Communications
Supports the Airport by informing passengers traveling through the Airport of service options; promoting new air service and airlines; publicizing the Airport to travelers and growing the Airport’s market share; developing and building the Airport’s brand; and communicating effectively with passengers, the public, and the media.

Airport Operations Core Service

Airport Parking and
Roadway Operations
Supports and manages landside operational activities, including parking facilities, airport shuttle bus operations, ground transportation, and roadway/curbside management and enforcement programs.

Airside Operations
Supports and manages airside operational activities, including oversight of the airfield, airfield security and access control, noise monitoring, wildlife control, emergency planning, and compliance with Federal Aviation Administration (FAA) Regulations.

Operations
Administration
Provides services necessary for the administration of the Operations Division, as well as support for General Aviation and other non- commercial activities.

Terminals Operations
Provides on-site terminal support and management, including coordination with airlines and other terminal tenants. Staff provide management of shared-use services (gates, ticket counters), customer service for passenger related activities, terminal access and security controls, and compliance with Transportation Security Administration (TSA) and Customs and Border Protection (CBP) regulations.

Airport Department
Service Delivery Framework
- 395 -

PROGRAM DESCRIPTION
Strategic Support Core Service

Airport Financial
Management
Manages the budget and all financial transactions for the department; assists in annual budget development; provides airport property management for all tenants and property development for all airport land.

Airport Human Resources
Manages personnel-related functions for the department, including hiring (in coordination with the Human Resources Department), employee development, employee discipline (in coordination with the Office of Employee Relations), and personnel transactions.

Airport Information
Technology
Provides information technology services, planning, system development, and maintenance for the department in coordination with the Information Technology Department.

Airport Management and
Administration
Provides executive-level, analytical and administrative support to the department.

Airport Emergency
Response and Recovery
Provides for the coordination and delivery of emergency services and recovery activities.

Airport Department
Department Budget Summary
- 398 -

2023-2024 2024-2025 2025-2026 2025-2026
Actuals *** Adopted **** Forecast Adopted

Dollars by Fund

General Fund (001) 97,678 0 0 0
Airport Customer Facility And Transportation Fee
Fund (519) 2,043,374 2,338,733 2,778,233 2,778,233
Airport Fiscal Agent Fund (525) 69,051,529 71,409,236 71,616,772 71,616,772 Airport Maintenance and Operation Fund (523) 103,240,564 113,055,198 114,516,553 115,763,688 Airport Surplus Revenue Fund (524) 8,324,080 8,000,000 4,200,000 4,200,000 Capital Funds 2,286 0 0 0
Total $182,759,511 $194,803,167 $193,111,558 $194,358,693

Positions by Core Service **
Airport Facilities 94.00 94.00 94.00 96.00
Airport Marketing and Communications 8.00 8.00 8.00 8.00 Airport Operations 67.00 66.00 66.00 67.00
Strategic Support - Transportation & Aviation 59.00 60.00 60.00 60.00 Total 228.00 228.00 228.00 231.00

Dollars by Program*
Airport Facilities Administration
Airport Facilities Parking and Roadways
Maintenance
Airport Planning and Capital Development
Airport Terminals Maintenance
Airside Maintenance
Sub-Total

*
Fund Balance, Transfers, and Reserves for funds that may be managed by this department have been excluded from this display. This information can be found in Source and Use of Funds Statements elsewhere in this document. ** The position counts displayed in the 2023-2024 Actuals column reflect those included in the 2023-2024 Adopted Budget. *** 2023-2024 Actuals may not subtotal due to rounding. **** The amounts in the 2024-2025 Adopted Budget column may vary from the published Adopted Budget due to the realignment of Other Costs (primarily City-Wide Expenses and General Fund Capital) between Departments. 2,052,981 2,553,988 2,685,389 2,686,139 9.85
3,571,371 3,838,419 4,199,265 4,216,751 4.85
5,598,244 6,781,408 7,357,531 7,306,725 25.00
24,789,050 27,480,224 28,460,943 29,035,903 43.45
2,936,266 2,858,976 2,947,350 3,017,297 12.85
38,947,912 43,513,015 45,650,478 46,262,815 96.00

Airport Facilities
Airport Department
Department Budget Summary
- 399 -

2023-2024 2024- 2025 2025- 2026 2025-2026
2025-2026

Actuals ** Adopted Forecast Adopted Adopted
Positions

Airport Marketing and Communications
Airport Marketing and Communications 3,947,221 4,020,707 4,053,995 4,428,995 8.00 Sub-Total 3,947,221 4,020,707 4,053,995 4,428,995 8.00
Airport Operations
Airport Parking and Roadway Operations 13,677,226 19,546,762 18,604,527 18,604,527 10.90 Airside Operations 7,513,769 8,900,226 8,934,057 9,122,646 29.92 Operations Administration 1,283,689 1,457,032 1,582,854 1,583,354 7.50 Terminals Operations 7,572,500 9,254,039 8,883,792 8,883,792 18.68 Sub-Total 30,047,184 39,158,059 38,005,230 38,194,319 67.00 Strategic Support - Other - Transportation
& Aviation

Airport Funds Debt/Financing Costs 69,051,529 79,409,236 75,816,772 75,816,772 0.00 Airport Other Departmental - City-Wide 5,670 0 0 0 0.00 Airport Other Operational - Administration 8,882,181 1,600,000 1,600,000 1,600,000 0.00 Airport Overhead 5,205,653 6,564,170 6,915,741 6,985,720 0.00 Airport Workers' Compensation 244,230 633,500 350,000 350,000 0.00 Sub-Total 83,389,263 88,206,906 84,682,513 84,752,492 0.00 Strategic Support - Transportation &
Aviation

Airport Financial Management 16,966,704 9,696,678 9,931,705 9,931,705 35.00 Airport Human Resources 1,009,051 1,170,820 1,211,798 1,211,798 5.00 Airport Information Technology 5,916,131 6,511,419 7,033,843 7,034,573 14.00 Airport Management and Administration 2,536,045 2,525,563 2,541,996 2,541,996 6.00 Sub-Total 26,427,931 19,904,480 20,719,342 20,720,072 60.00 Total $182,759,511 $194,803,167 $193,111,558 $194,358,693 231.00

** 2023-2024 Actuals may not subtotal due to rounding.

Office of the City Attorney
Service Delivery Framework
- 412 -

PROGRAM DESCRIPTION
Legal Services Core Service

Legal Representation
Provides legal representation to advocate, defend, and prosecute matters on behalf of the City and the Successor Agency to the Redevelopment Agency. This involves a variety of activities, including defense of lawsuits; general liability claims management; prosecution of municipal code violations; workers' compensation investigations and litigation; seeking injunctions for general nuisance, gang, and drug abatements; alternative dispute resolution and contract dispute assistance; and initiation of litigation which can result in significant revenue collections.

Legal Transactions
Provides oral and written legal counsel and advice to the Mayor, City Council, Council Appointees, City departments, City boards, commissions, and committees, and to the Successor Agency to the Redevelopment Agency, and is responsible for review and preparation of ordinances, resolutions, contracts, permits, and other legal documents to implement official City and Agency actions.

Strategic Support Core Service
City Attorney
Management and
Administration
Provides administrative oversight for the department, including executive management, financial management, and human resources.

City Attorney Emergency
Response and Recovery
Provides for the coordination and delivery of emergency services and recovery activities.

Office of the City Attorney
Department Budget Summary
- 416 -

2023-2024 2024- 2025 2025- 2026 2025-2026
2025-2026

Actuals ** Adopted Forecast Adopted Adopted
Positions

Dollars by Program*
Legal Services
Legal Representation 11,476,368 11,650,493 11,628,595 12,037,620 38.99 Legal Transactions 12,337,597 12,639,479 13,130,093 12,759,321 41.81 Sub-Total 23,813,965 24,289,972 24,758,688 24,796,941 80.80 Strategic Support - City Council
Appointees

City Attorney Management and Administration 1,780,657 2,049,310 2,028,135 2,028,135 7.70 Sub-Total 1,780,657 2,049,310 2,028,135 2,028,135 7.70
Strategic Support - Other - Council
Appointees

City Attorney Other Departmental - City-Wide
City Attorney Other Operational -
Administration
City Attorney Overhead
Sub-Total

Total

** 2023-2024 Actuals may not subtotal due to rounding.
5,648,712 19,759,000 6,000,000 7,159,000 0.00
97,801 0 0 0 0.00
157,902 1,166,263 1,071,575 1,071,575 0.00
5,904,415 20,925,263 7,071,575 8,230,575 0.00
$31,499,037 $47,264,545 $33,858,398 $35,055,651 88.50

Office of the City Auditor
Service Delivery Framework
- 424 -

PROGRAM DESCRIPTION
Audit Services Core Service

Performance Audits
Conducts performance audits and other services to provide independent analysis, reliable information, and recommendations for improvement to the City Council, City Administration, and the public.

Strategic Support Core Service
City Auditor Management
and Administration
Provides administrative oversight for the department, including executive management, financial management, and human resources.

City Auditor Emergency
Response and Recovery
Provides for the coordination and delivery of emergency services and recovery activities.

Office of the City Auditor
Department Budget Summary
- 428 -

2023-2024 2024- 2025 2025- 2026 2025-2026
2025-2026
Actuals ** Adopted Forecast Adopted Adopted
Positions

Dollars by Program*
Audit Services
Performance Audits 3,006,288 3,510,147 3,727,892 3,727,892 12.00 Sub-Total 3,006,288 3,510,147 3,727,892 3,727,892 12.00 Strategic Support - City Council
Appointees

City Auditor Management and Administration 236 201,964 207,649 207,649 1.00 Sub-Total 236 201,964 207,649 207,649 1.00
Strategic Support - Other - Council
Appointees

City Auditor Other Departmental - City-Wide 532,887 0 0 0 0.00 Sub-Total 532,887 0 0 0 0.00
Total $3,539,411 $3,712,111 $3,935,541 $3,935,541 13.00

** 2023-2024 Actuals may not subtotal due to rounding.

Office of the City Clerk
Service Delivery Framework
- 436 -

PROGRAM DESCRIPTION
City Clerk Services Core Service

Facilitate the City’s
Legislative Process
Maximizes public access to the City's legislative process by administering the democratic processes such as elections, access to City records, and all legislative actions ensuring transparency to the public.

Serves as a compliance officer and administrator for federal, State, and local statutes including the Political Reform Act, the Brown Act, and the Public Records Act.

Strategic Support Core Service

City Clerk Management
and Administration
Provides administrative oversight for the department and City Council Offices, including financial management, human resources, and analytical support.

City Clerk Emergency
Response and Recovery
Provides for the coordination and delivery of emergency services and recovery activities.

Office of the City Clerk
Department Budget Summary
- 439 -

2023-2024 2024- 2025 2025- 2026 2025-2026
2025-2026
Actuals ** Adopted Forecast Adopted Adopted
Positions

Dollars by Program*
City Clerk Services
Facilitate the City's Legislative Process 3,496,214 3,618,571 3,725,329 3,819,529 16.00 Sub-Total 3,496,214 3,618,571 3,725,329 3,819,529 16.00 Strategic Support - City Council
Appointees

Clerk Management and Administration 342,416 209,145 211,061 211,061 1.00 Clerk Emergency Response and Recovery 33,500 0 0 0 0.00 Sub-Total 375,916 209,145 211,061 211,061 1.00
Strategic Support - Other - Council
Appointees

Clerk Other Departmental - City-Wide 3,235,994 6,599,907 3,227,512 8,821,173 0.00 Clerk Other Operational - Administration 556 0 0 0 0.00 Sub-Total 3,236,550 6,599,907 3,227,512 8,821,173 0.00
Total $7,108,680 $10,427,623 $7,163,902 $12,851,763 17.00

** 2023-2024 Actuals may not subtotal due to rounding.

Office of the City Manager
Service Delivery Framework
- 446 -

PROGRAM DESCRIPTION
City-Wide Emergency Management Core Service

Emergency Management
Oversees emergency management efforts throughout the City, including preparedness, response, recovery, and mitigation; maintains a citywide Emergency Management Roadmap to address preparedness gaps; ensures comprehensive all hazards planning, exercises, and training comply with state and federal requirements; and engages the community through culturally-specific public education and training to encourage preparation for the next emergency.

Lead and Manage the Organization Core Service

Administration, Policy,
and Intergovernmental
Relations
Supports city-wide leadership by resolving complex administrative matters and supporting city -wide strategic initiatives, policy analysis, and implementation; leads office hiring; provides fiscal and purchasing services; oversees contract management and execution; tracks state and federal legislation; prov ides committee and special workgroup staffing and policy support; manages agenda services; and coordinates multi -departmental Public Record Act requests.

Budget
Develops and monitors the City's operating and capital budgets in 145 City funds which, for 2025- 2026, totals $6.3 billion and approximately 7,000 budgeted positions; working with City departments, ensures budget meets the highest community and organizational priority needs while maintaining fiscal integrity; responds to and tracks budget-related City Council direction; works with departments to improve operational efficiency; and supports city- wide performance measure tracking and data-driven service delivery.

Communications
Directs and implements the City’s communications strategy to inform and engage San José residents in an inclusive, culturally specific manner; provides strategic counsel to the City Manager and Department Directors and monitors media relations; oversees internal communications; supports emergency public information; and provides digital, social, and creative services.

Employee Relations
Represents the City Council and City Manager in various labor relations issues and negotiates on behalf of the City with 12 bargaining units on wages, hours, and other terms and conditions of employment; and manages employee relations matters and advises and assists departments regarding strategies and due process requirements when dealing with employee sub- performance or misconduct.

Executive
Leadership/City
Management
Provides strategic leadership that supports the Mayor and City Council in making public policy decisions and ensures the organization delivers cost - effective services that meet the needs of our community with the highest standards of quality and customer service; and guides fiscal and change management, performance measurement, the building and development of the City’s workforce, and development of long term, equity -focused, data- driven strategies to invest in the City’s future.

Racial and Social Equity
Provides organizational strategic support, training, tools, and capacity building that advances racial and social equity in decision- making that strongly considers the intersections of race, ethnicity, national origin, immigration status, gender, sexual orientation, disability, religion, and other forms of marginalization for historically underserved communities.

Office of the City Manager
Service Delivery Framework
- 447 -

PROGRAM DESCRIPTION
Strategic Support Core Service
City Manager Provides administrative support for the office, including front desk and other Management and general office functions.

Administration
City Manager Emergency Provides for the coordination and delivery of emergency services and Response and Recovery recovery activities.

Office of the City Manager
Department Budget Summary
- 452 -

2023-2024 2024- 2025 2025- 2026 2025-2026
2025-2026

Actuals ** Adopted Forecast Adopted Adopted
Positions

Dollars by Program*
City-Wide Emergency Management
Emergency Management 3,932,179 4,075,051 2,856,753 3,997,276 10.00 Emergency Preparedness and Planning 0 65,000 0 0 0.00
Sub-Total 3,932,179 4,140,051 2,856,753 3,997,276 10.00 Lead & Manage The Organization
Administration, Policy, and Intergovernmental
Relations 4,231,940 6,435,607 4,171,505 4,379,379 14.50 Budget Office 4,708,388 4,972,425 5,273,223 5,273,223 19.00 Civic Innovation 512,552 0 0 0 0.00
Communications 1,631,678 1,710,941 1,920,251 1,960,251 6.00 Employee Relations 2,720,019 2,863,717 2,783,924 2,963,924 10.50 Executive Leadership/City Management 4,654,453 10,231,901 5,254,646 5,539,646 13.00 Racial and Social Equity 1,959,039 2,316,935 2,363,543 3,463,543 8.00 Sub-Total 20,418,069 28,531,526 21,767,092 23,579,966 71.00 Strategic Support - City Council
Appointees

City Manager Management and Administration
City Manager Emergency Response and
Recovery
Sub-Total

Strategic Support - Other - Council
Appointees

City Manager Other Departmental - City-Wide 3,929,019 1,504,500 454,000 4,009,000 3.00 City Manager Overhead 0 21,150 20,378 79,664 0.00
Sub-Total 3,929,019 1,525,650 474,378 4,088,664 3.00
Total $31,564,299 $34,361,206 $25,254,710 $31,822,393 85.00

** 2023-2024 Actuals may not subtotal due to rounding.
152,873 163,979 156,487 156,487 1.00
3,132,159 0 0 0 0.00
3,285,032 163,979 156,487 156,487 1.00

City Manager – Office of Economic Development and Cultural Affairs Service Delivery Framework
- 468 -

PROGRAM DESCRIPTION
Cultural Affairs: Arts, Sports, and Entertainment Core Service

City-Owned Venue
Stewardship
Provide stewardship of city -owned cultural facilities such as the San José Museum of Art and Mexican Heritage Plaza, including the management of operations and maintenance agreements with non- profit partners and the monitoring of those partners; invest in capital rehabilitation of the SAP Center; and coordinate with the Public Works Department on maintenance and capital needs of the cultural facilities.

Convention Center and
Destination Marketing
Oversee City-owned cultural and convention facilities — including the San José McEnery Convention Center and historic downtown theaters — through strategic oversight and partnership with the City’s third-party operator, Team San Jose. Manage legal agreements and performance to ensure effective venue operations, drive tourism, support destination marketing and sales, and attract conventions, special events, and commerce that elevate San José’s regional and national profile.

Cultural Investments and
Special Events
Strengthen San José’s cultural vibrancy by investing in nonprofit arts organizations, creative entrepreneurs, and community events through grants, technical assistance, and sponsorships. Authorize and manage outdoor special events annually, lead cross -agency coordination, support public engagement, and cultivate partnerships that elevate San José as a dynamic destination for arts, culture, and entertainment.

Public Art / Placemaking
Support the commissioning of art for the public realm and City Hall exhibits, the maintenance of over 450 works in the City’s public art collection, and street life activation and civic pride.

Sports and Entertainment
Planning and
Coordination
Advance San José’s identity as a premier destination for sports and entertainment by supporting professional teams, venues, and large- scale events; coordinating cross- agency efforts; and fostering partnerships that enhance economic impact, civic pride, and regional brand visibility.

Compliment arts and sports experiences with a broad array of entertainment offerings.

Economic Growth and Business Development Core Service

Business District and
Small Business Support
Strengthen targeted neighborhood business districts through the establishment of benefit assessment districts, managing key partnerships, grants, and shared initiatives with
organizations and local business
coalitions. Support small businesses citywide through targeted assistance, including guidance on permitting, access to resources, efforts to streamline City processes, and management of the Small Business Advisory Committee. Lead policy and program initiatives that enhance commercial corridors—such as anti -displacement efforts, wayfinding, and placemaking—and advance strategies to grow retail amenities and vibrant neighborhood business centers.

Business Retention,
Expansion, and Attraction
Engage with existing and prospective San José businesses to drive job creation, revenue growth, and long- term economic resilience. Provide targeted assistance to entrepreneurs and companies by conducting proactive outreach, providing access to technical resources, distributing grants, and facilitating cross -departmental and interagency coordination.

Support business success across key industry sectors and commercial areas and corridors, while leveraging data and strategic com munications to position San José as a competitive, innovation-driven business environment.

City Manager – Office of Economic Development and Cultural Affairs Service Delivery Framework
- 469 -

PROGRAM DESCRIPTION
Economic Growth and Business Development Core Service (cont’d)

Downtown
Drive economic vitality in Downtown San José by supporting the retention, expansion, and attraction of both major employers and small businesses.

Serve as the City’s liaison to the downtown business community, connecting stakeholders to resources and advocating for local priorities. Partner with the San Jose Downtown Association, business and property owners, and stakeholder organizations to enhance Downtown vibrancy, support coordination of events and conferences and advance strategic initiatives that shape a thriving urban core.

Real Estate Development
Advance strategic real estate and development opportunities by partnering with property owners, developers, and other stakeholders to facilitate new investment, leasing activity, public benefit, and site development readiness.

Support delivery of large electrical load, or other, utility projects. Support key City initiatives through the acquisition of temporary and permanent property rights and manage the disposition or development of surplus assets.

Coordinate closely with the Planning, Building, and Code Enforcement Department to align economic development goals with the City’s development policies and streamlined entitlement and permitting processes.

Workforce and Talent Development Core Service

Employer Hiring
Initiatives
Work closely with employers to connect them to qualified job seekers and offer customized occupational skills training based on feedback from employers in driving sectors. Connect employers to educational and training providers and facilitate the development of programs to support the expansion, upskilling and retention of their workforce. Advocate for and identify opportunities for discretionary funding and develop local and regional partnerships to support these opportunities.

Training, Education, and
Career Support
Advance economic mobility for San José residents by providing career counseling, training and job development services focused on high- wage, high-growth occupations. Work closely with community-based organizations and educational institutions to increase awareness and connections to workforce services and career opportunities with a focus on underserved populations. Partner with agencies that provide critical wrap around services to job seekers.

Strategic Support Core Service
Economic Development
Management and
Administration
Administers oversight for the department, including executive management, financial management, human resources and analytical support.

Real Estate Asset
Management
Provides for the routine oversight and management of City-owned and leased property.

Economic Development
and Cultural Affairs
Emergency Response
and Recovery
Provides for the coordination and delivery of emergency services and recovery.

City Manager – Office of Economic Development and Cultural Affairs Department Budget Summary
- 473 -

2023-2024 2024- 2025 2025- 2026 2025-2026
2025-2026
Actuals ** Adopted Forecast Adopted Adopted
Positions

Dollars by Program*
Arts and Cultural Development
Arts and Cultural Development Administration 1,295,007 962,951 1,041,811 0 0.00 Convention and Visitors Bureau 0 6,072,000 6,822,000 0 0.00 Cultural Facilities Operations and Maintenance 14,920,335 24,417,751 22,870,200 0 0.00 Cultural Grants 8,046,534 6,807,500 6,409,348 0 0.00
Outdoor Events 898,747 873,105 896,024 0 0.00
Sub-Total 25,160,623 39,133,307 38,039,383 0 0.00
Business Development and Economic
Strategy

Business District Management 728,466 2,632,809 1,588,518 0 0.00 Business Outreach and Assistance 6,273,332 8,153,873 6,492,347 0 0.00 Development Attraction and Facilitation 179,072 71,334 0 0 0.00 Downtown Management 6,743,658 0 0 0 0.00
Economic Policy Analysis/Communications 740,171 550,008 597,720 0 0.00 Sub-Total 14,664,699 11,408,024 8,678,585 0 0.00
Cultural Affairs: Arts, Sports, and
Entertainment

City-Owned Venue Stewardship
Convention Center and Destination Marketing
Cultural Investments and Special Events
Public Art/Placemaking
Sports and Entertainment Planning and
Coordination
Sub-Total

** 2023-2024 Actuals may not subtotal due to rounding.
0 0 0 11,294,450 0.75
0 0 0 18,372,000 0.00
0 0 0 8,838,476 8.25
1,068,738 1,127,831 987,677 1,143,760 4.00
0 0 0 2,069,213 0.00
1,068,738 1,127,831 987,677 41,717,899 13.00

City Manager – Office of Economic Development and Cultural Affairs Department Budget Summary

2023-2024 2024- 2025 2025- 2026 2025-2026
2025-2026
Actuals ** Adopted Forecast Adopted Adopted
Positions

Economic Growth and Business
Development

Business District and Small Business Support 0 0 0 7,911,225 8.00 Business Retention, Expansion, and Attraction 0 0 0 1,860,752 6.12 Downtown 0 0 0 1,355,092 2.88
Real Estate Development 0 0 0 239,899 0.75
Sub-Total 0 0 0 11,366,968 17.75
Real Estate Services
City Lease Administration 2,041,968 2,041,695 2,059,145 0 0.00 City Property Acquisition and Sales 862,393 1,077,701 1,122,069 0 0.00 Sub-Total 2,904,361 3,119,396 3,181,214 0 0.00
Regional Workforce Development
Workforce Development Services
Workforce Innovation and Opportunity Act
Board Support and Administration
Sub-Total

Economic Development Emergency Response
and Recovery
Economic Development Management and
Administration
Real Estate Asset Management
Sub-Total

Economic Development Capital
Economic Development Gifts
Economic Development Other Departmental -
City-Wide

** 2023-2024 Actuals may not subtotal due to rounding. - 474 - Strategic Support - Other - Community &
Economic Development
9,891,400 10,053,858 8,922,435 0 0.00
357,992 552,122 602,798 0 0.00
10,249,392 10,605,980 9,525,233 0 0.00

1,556,133 0 0 0 0.00
1,185,256 2,648,452 2,491,170 2,056,760 7.10
0 0 0 3,272,512 3.40
2,741,389 2,648,452 2,491,170 5,329,272 10.50

158,228 0 0 0 0.00
2,350 58,000 44,000 44,000 0.00
2,404,330 5,278,786 285,100 4,883,100 0.00

Strategic Support - Community &
Economic Development
City Manager – Office of Economic Development and Cultural Affairs Department Budget Summary
- 475 -

2023-2024 2024- 2025 2025- 2026 2025-2026
2025-2026

Economic Development Other Departmental -
Grants
Economic Development Other Operational -
Administration
Economic Development Overhead
Economic Development Workers'
Compensation
Sub-Total

Workforce and Talent Development
Employer Hiring Initiatives 0 0 0 1,070,758 5.50
Training, Education, and Career Support 0 0 0 7,964,475 14.25 Sub-Total 0 0 0 9,035,233 19.75
Total $59,517,248 $74,337,414 $63,529,458 $72,739,037 61.00

** 2023-2024 Actuals may not subtotal due to rounding.

Actuals ** Adopted Forecast Adopted Adopted
Positions

60,000

713,700

0 50,000

0.00 66,294 0 0 0 0.00
36,844 193,938 297,096 312,565 0.00
0 50,000 0 0 0.00
2,728,046 6,294,424 626,196 5,289,665 0.00

Energy Department
Service Delivery Framework
- 496 -

PROGRAM DESCRIPTION
Energy Community Programming Core Service
Climate Smart Manages City efforts to reduce community-wide greenhouse gas (GHG) emissions and accelerate movement toward achieving the carbon neutrality by 2030 goal.

Local Energy Programs
Provides San José-specific energy programs to reduce carbon and provide additional benefits to the community.

Energy Customer Support Core Service
Data and Call Center
Management
Manages energy data and billing accuracy and provides resolution to Call Center customer escalations.

Marketing and Public
Affairs
Provides direct communication to customers, the public, and media.

Providing Clean Energy to the Community Core Service
Conventional Energy
Supply
Procures conventional energy, such as natural gas.

Electrical Grid
Administration and
Scheduling
Manages grid and California Independent System Operator (ISO) charges, and schedules daily SJCE electrical load with ISO.

Energy Risk Management
Manages and mitigates potential power supply risk to which the Department and City are exposed.

Regulatory Compliance
Manages local, State, and federal regulatory compliance and advocacy to ensure compliance with all regulations and to advance City objectives.

Renewable and
Greenhouse Gas-Free
Energy Supply
Procures renewable energy, such as solar, thermal, geothermal, and biomass.

Resource Adequacy
Supply
Procures resource adequacy to fulfill regulatory requirements.

Strategic Support Core Service
Energy Management and
Administration
Provides executive-level, analytical, and administrative support to the Department.

Energy Financial
Management
Manages the budget and all financial transactions for the department; assists in annual budget development.

Energy Human
Resources
Manages personnel-related functions for the department, including hiring (in coordination with the Human Resources Department), employee development, employee discipline (in coordination with the Office of Employee Relations), and personnel transactions.

Energy Information
Technology
Provides information technology services, security, planning, system development, and maintenance for the department in coordination with the Information Technology Department.

Energy Legal Support
Manages all legal support functions for the Department in coordination with the City Attorney’s Office.

Energy Emergency
Response and Recovery
Provides for the coordination and delivery of emergency services and recovery activities.

Energy Department
Department Budget Summary
* Fund Balance, Transfers, and Reserves for funds that may be managed by this department have been excluded from this display. This information can be found in Source and Use of Funds Statements elsewhere in this document. ** 2023-2024 Actuals may not subtotal due to rounding.
- 500 -

2023-2024 2024- 2025 2025- 2026 2025-2026
2025-2026

Actuals ** Adopted Forecast Adopted Adopted
Positions

Dollars by Program*
Energy Community Programming
Climate Smart 0 0 1,848,083 2,189,083 8.00
Local Energy Programs 3,093,883 12,372,088 3,174,661 20,411,661 8.00 Sub-Total 3,093,883 12,372,088 5,022,744 22,600,744 16.00 Energy Customer Support
Data and Call Center Management 6,241,291 6,633,951 6,402,099 6,402,099 3.50 Marketing and Public Affairs 1,554,679 1,882,543 1,885,181 1,885,181 5.50 Sub-Total 7,795,970 8,516,494 8,287,280 8,287,280 9.00
Providing Clean Energy to the Community
Conventional Energy Supply 364,583,517 354,459,867 194,180,965 194,180,965 1.35 Electrical Grid Administration and Scheduling (3,584,856) 16,600,493 9,393,180 9,393,180 0.25 Energy Risk Management 281,260 777,094 1,056,863 1,139,037 5.50 Regulatory Compliance 1,635,712 2,513,167 1,997,709 2,281,136 8.00 Renewable and Greenhouse Gas-Free Energy
Supply 29,046,900 60,632,682 87,593,813 87,593,813 2.70 Resource Adequacy Supply 2,813,226 61,309,726 135,751,915 135,751,915 2.70 Sub-Total 394,775,759 496,293,029 429,974,445 430,340,046 20.50 Strategic Support - Environmental & Utility
Services

Energy Emergency Response and Recovery 123,263 0 0 0 0.00 Energy Financial Management 2,200,452 2,404,265 3,157,426 3,384,913 15.90 Energy Human Resources 0 0 522,623 522,623 2.40
Energy Legal Support 218,312 500,000 240,000 240,000 0.00 Energy Management and Administration 2,446,418 4,269,323 3,032,097 3,524,097 3.20 Sub-Total 4,988,445 7,173,588 6,952,146 7,671,633 21.50 Energy Department
Department Budget Summary
* Fund Balance, Transfers, and Reserves for funds that may be managed by this department have been excluded from this display. This information can be found in Source and Use of Funds Statements elsewhere in this document. ** 2023-2024 Actuals may not subtotal due to rounding.
- 501 -

2023-2024 2024- 2025 2025- 2026 2025-2026
2025-2026
Actuals ** Adopted Forecast Adopted Adopted
Positions

Strategic Support - Other - Environmental
& Utility Services

Energy Debt/Financing Costs 22,725,276 2,147,000 2,147,000 2,147,000 0.00 Energy Overhead 2,508,965 2,093,477 2,232,839 2,384,448 0.00 Sub-Total 25,234,241 4,240,477 4,379,839 4,531,448 0.00 Total $435,888,298 $528,595,676 $454,616,454 $473,431,151 67.00 Environmental Services Department
Service Delivery Framework
- 514 -

PROGRAM DESCRIPTION
Potable Water Delivery Core Service
Municipal Water System
Operations and
Maintenance
Operates and maintains the Municipal Water System to ensure a reliable, safe, and potable water supply.

Municipal Water System
Planning and Capital
Project Delivery
Plans, coordinates, and executes capital projects within the Municipal Water System service area.

Recycled Water Management Core Service
South Bay Water
Recycling Operations and
Maintenance
Operates and maintains the South Bay Water Recycling system.

Recycling and Garbage Services Core Service

Civic / Other Solid Waste
Collection Services
Provides management and oversight of all solid waste services generated from City facilities and includes funding from non- rate-payer funds to provide waste diversion services to restrict or redirect waste from entering local landfills.

Commercial Solid Waste
Collection Services
Provides management and oversight of all solid waste collections, sorting, recycling, outreach, program compliance, and disposal services related to commercial accounts within the City and includes inspection services, outreach, and the maintenance of public litter cans within the right-of-way.

Recycling and Garbage
Services Administration
Administers and manages all solid waste services.

Residential Solid Waste
Collection Services
Provides management and oversight of all solid waste collections, sorting, recycling, outreach, customer service, program compliance, disposal services, and inspection activities related to single- family households and multi-family households within the City.

Stormwater Management Core Service

Stormwater
Administration
Provides executive -level management and administration of the Stormwater Management Core Service. Also provides mid -level and clerical administrative support.

Stormwater Enforcement
Educates and regulates approximately 10,000 businesses and construction sites in San José regarding stormwater practices to ensure compliance with federal and state requirements for the City’s storm sewer system.

Stormwater Policy and
Compliance
Facilitates City compliance with its stormwater the National Pollutant Discharge Elimination Program (NPDES) permit for the storm sewer system, including requirements for municipal operations, new development and redevelopment requirements, and control programs for specific pollutants such as trash, PCBs, and mercury. Supports compliance with the requirements of the Baykeeper Consent Decree and other agreements.

Environmental Services Department
Service Delivery Framework
- 515 -

PROGRAM DESCRIPTION
Sustainability and Environmental Health Core Service

Environmental
Compliance and Safety
Provides oversight of ESD employee health and safety at all ESD facilities, as well as providing professional compliance services for City lands, including closed landfills, such that both aspects fully comply with all state and federal laws.

Policy, Legislative
Advocacy, and Education
Leads the City’s efforts to implement Climate Smart San José strategies that address the challenges of climate change for the City. Climate Smart San José has set multiple goals to take meaningful action to reduce carbon emissions through strategic planning, policy implementation, community outreach, and public/private partnerships. Coordinates the City’s efforts related to energy efficiency, renewable energy, and greenhouse gas reductions, including administration of the Silicon Valley Energy Watch and other programs. Environmental legislation, advocacy, and policy development are led by this group, as well as external partner relationships for sustainability, water, and wastewater policy and projects.

Utility Regulatory Advocacy and Compliance

City Facility Land-Use
and Compliance
Performs environmental permitting and review for capital improvement activities. Coordinates with state and federal agencies and external partners on capital and land use projects. Oversees habitat and buffer land improvements.

Policy and Legislative
Advocacy
Performs review of environmental legislation, advocates for advancement of the City and departmental goals, and engages in policy and partnership development.

Purified Water
Collaborates with regional partners to advance the beneficial reuse of wastewater.

Regulatory Compliance
Protects the environment and public health by ensuring compliance with applicable air, water, and wastewater regulations.

Wastewater Management Core Service

Facility Land Use and
Planning
Performs environmental permitting and review for CIP, and coordinates with state and federal agencies and external partners on capital and land use projects. Oversees habitat and buffer land improvements.

Laboratory Services
Performs analysis for monitoring operations and compliance at the San José-Santa Clara Regional Wastewater Facility as well as monitoring industrial discharges to the Facility; supports various studies aimed at understanding and monitoring water quality issues in the Bay and urban tributaries.

Environmental Services Department
Service Delivery Framework
- 516 -

PROGRAM DESCRIPTION
Wastewater Management Core Service

Pretreatment
Permits, regulates, and monitors approximately 250 industrial wastewater dischargers and nearly 900 dental practices across the San José-Santa Clara Regional Wastewater Facility’s service area to ensure compliance with local, state, and federal pretreatment requirements. Also educates and regulates approximately 4,300 food service establishments in San José to ensure proper management of fats, oils, and grease to minimize sanitary sewer overflows.

Regulatory Compliance
and Safety
Manages regulatory compliance for the San José-Santa Clara Regional Wastewater Facility’s two major permits: the National Pollutant Discharge Elimination Program (NPDES) permit for the Facility’s treated wastewater effluent, and the Title V permit for all of the Facility’s major air emissions sources.

San José-Santa Clara
Treatment Plant Capital
Project Delivery
Provides services for both capital project planning, design, and construction of major projects as well as process engineering services within the San José-Santa Clara Regional Wastewater Facility.

San José-Santa Clara
Treatment Plant
Operations and
Maintenance
Treating an average wastewater influent of over 100 million gallons per day, this program is responsible for the management and daily operations and maintenance of the San José- Santa Clara Regional Wastewater Facility, with the primary objective of ensuring compliance with the NPDES.

Strategic Support Core Service

Environmental Services
Communications
Performs community outreach, marketing, and media relations to advance key environmental priorities, including garbage and recycling services, watershed protection and pollution prevention, municipal drinking water and recycled water, community sustainabil ity initiatives, and the San José-Santa Clara Regional Wastewater Facility.

Environmental Services
Financial Management
Manages the budget and all financial transactions for the department; assists in annual budget development.

Environmental Services
Human Resources
Manages personnel-related functions for the department, including hiring (in coordination with the Human Resources Department), employee development, employee discipline (in coordination with the Office of Employee Relations), and personnel transactions.

Environmental Services
Information Technology
Provides information technology services, planning, system development, and maintenance for the Department in coordination with the Information Technology Department.

Environmental Services
Management and
Administration
Provides executive-level, analytical, and administrative support to the department.

Environmental Services Department
Department Budget Summary
* Fund Balance, Transfers, and Reserves for funds that may be managed by this department have been excluded from this display. This information can be found in Source and Use of Funds Statements elsewhere in this document. ** 2023-2024 Actuals may not subtotal due to rounding.
- 520 -

2023-2024 2024- 2025 2025- 2026 2025-2026
2025-2026

Actuals ** Adopted Forecast Adopted Adopted
Positions

Dollars by Program*
Potable Water Delivery
Municipal Water System Operations and
Maintenance 53,306,700 54,935,908 64,819,082 64,899,082 37.75 Municipal Water System Planning and Capital
Project Delivery 996,997 1,015,178 659,629 659,629 3.45 Sub-Total 54,303,697 55,951,086 65,478,711 65,558,711 41.20 Recycled Water Management
South Bay Water Recycling Operations and
Maintenance 16,925,126 17,954,629 17,221,740 20,168,174 29.61 Sub-Total 16,925,126 17,954,629 17,221,740 20,168,174 29.61 Recycling & Garbage Services
Civic/Other Solid Waste Collection Services 2,652,174 7,095,024 5,141,947 5,362,497 4.80 Commercial Solid Waste Collection Services 2,419,205 2,720,457 2,861,318 3,032,927 12.15 Recycling and Garbage Services
Administration 6,931,062 8,491,440 7,735,645 8,226,816 27.05 Residential Solid Waste Collection Services 175,276,232 195,684,360 200,299,790 200,299,790 0.00 Sub-Total 187,278,673 213,991,281 216,038,700 216,922,030 44.00 Stormwater Management
Stormwater Administration 890,980 869,774 804,434 751,264 2.35 Stormwater Enforcement 3,748,592 5,211,692 4,668,726 5,404,976 23.80 Stormwater Policy and Compliance 5,227,405 6,284,451 5,806,703 6,114,403 16.00 Sub-Total 9,866,977 12,365,917 11,279,863 12,270,643 42.15 Environmental Services Department
Department Budget Summary
* Fund Balance, Transfers, and Reserves for funds that may be managed by this department have been excluded from this display. This information can be found in Source and Use of Funds Statements elsewhere in this document. ** 2023-2024 Actuals may not subtotal due to rounding.
- 521 -

2023-2024 2024- 2025 2025- 2026 2025-2026
2025-2026
Actuals ** Adopted Forecast Adopted Adopted
Positions

Technology
Administration

Environmental Services Other Departmental -
City-Wide
Environmental Services Other Operational -
Administration
Environmental Services Overhead
Environmental Services Workers'
Compensation

822,026 1,326,694 1,173,522 1,542,250 0.10
270,004 0 0 0 0.00

22,314,568 25,598,646 24,573,811 24,551,018 0.00

912,901 1,124,000 1,042,000 1,042,000 0.00

Sub-Total 24,319,499 28,049,340 26,789,333 27,135,268 0.10 Sustainability and Environmental Health
Environmental Compliance and Safety 2,701,253 4,065,504 0 381,112 1.00 Policy, Legislative Advocacy and Education 4,049,179 4,059,731 148,470 0 0.00 Sub-Total 6,750,432 8,125,235 148,470 381,112 1.00
Utility Regulatory Advocacy and
Compliance

City Facility Land-Use and Compliance 0 0 3,032,365 3,252,365 11.00 Policy and Legislative Advocacy 0 0 0 148,470 0.00
Purified Water 0 0 727,698 727,698 2.50
Regulatory Compliance 0 0 2,359,313 2,359,313 9.50
Sub-Total 0 0 6,119,376 6,487,846 23.00
Strategic Support - Environmental & Utility
Services
Environmental Services Financial Management 1,652,428 1,919,136 5,475,200 5,475,199 26.00 Environmental Services Human Resources 550,115 686,310 2,068,815 2,068,815 11.00 Environmental Services Information 2,273,331 2,570,259 4,995,754 4,677,620 21.00 Environmental Services Management and 7,652,410 10,713,144 2,699,518 5,190,198 12.00 Environmental Services Communications 3,780,424 4,533,931 4,430,637 4,264,824 12.00 Sub-Total 15,908,708 20,422,780 19,669,924 21,676,656 82.00 Strategic Support - Other - Environmental
& Utility Services

2023-2024 2024- 2025 2025- 2026 2025-2026
2025-2026
Actuals ** Adopted Forecast Adopted Adopted
Positions

Wastewater Management
Laboratory Services 5,062,121 7,771,286 7,186,224 6,987,089 27.20 Pretreatment 5,687,780 6,837,341 6,733,850 6,934,976 29.85 Regulatory Compliance and Safety 681,469 0 0 0 0.00
San José-Santa Clara Treatment Plant Capital
Project Delivery 10,902,502 20,183,736 23,857,986 23,541,694 48.00 San José-Santa Clara Treatment Plant
Operations and Maintenance 76,094,024 85,649,359 86,206,733 98,398,823 213.89 Sub-Total 98,427,896 120,441,722 123,984,793 135,862,582 318.94 Total $413,781,008 $477,301,990 $486,730,910 $506,463,022 582.00 Finance Department
Service Delivery Framework
- 548 -

PROGRAM DESCRIPTION
Disbursements Core Service

Accounts Payable
Facilitates timely and accurate payment of the City's non -payroll disbursements. Customers of this service include City departments, employees, government agencies, non- profit corporations, consultants, contractors, and vendors who provide goods and services to the City.

Payroll
Facilitates timely and accurate payment of payroll to City employees and provides responses to information requests City -wide. The City has employees divided among many different bargaining units with various compensation requirements contained in each respective unit’s Memoranda of Agreement.

Financial Reporting Core Service

General Accounting
Provides accurate and meaningful reporting on the City's financial condition and primarily responsible for the accounting of City-wide financial activity for all City funds, with services including management of the Financial Management System, preparation of the Annual Comprehensive Financial Report, preparation of various Cost Allocation Plans, capital assets accounting, monthly financial information publications, City -wide reports for audit purposes, and coordination of stand-alone audits.

Special Accounting
Manages accounting responsibilities related to special facility districts, grant programs, assessment districts, loans, debt transactions, bank reconciliations, investments, and deferred compensation; and prepares and submits legally mandated reports including the City's Federal Single Audit Report.

Purchasing and Risk Management Core Service

Purchasing
Following transparent and competitive procurement procedures, supports the operations of all City departments by ensuring the timely procurement and delivery of products and services other than construction and consulting services. Establishes City-
wide procurement policies and procedures and
provides City-wide training and guidance to departments to enable them to facilitate procurements that are decentralized. Manages the P-Card program to enable the procurement of small dollar purchase transactions.

Risk Management
Ensures insurance coverage for City assets, establishes City -wide risk management policies and procedures, and provides City -wide training and guidance to departments on risk -related programs. Manages property and casualty claims from inception to conclusi on and performs the centralized subrogation function to recapture losses resulting from third- party wrongdoing or negligence resulting in loss of or damage to City -owned property.

Finance Department
Service Delivery Framework
- 549 -

PROGRAM DESCRIPTION
Revenue Management Core Service

Accounts Receivable
Develops, maintains, and updates business systems and processes to support the delivery of City services through timely collection of payments due to the City, including services, taxes, fees, and other revenues.

Business Tax
Enforces the general business tax ordinance by ensuring that taxes and related fees are collected. Issues business tax certificates and processes applications for the following regulatory permits: amusement devices, carnivals/circuses, Christmas tree lots, flower vendors, handbills, pawnbrokers, pool and billiard rooms, pumpkin patches, and second- hand dealers.

Revenue Audit and
Compliance
Monitors and conducts compliance reviews of various tax and fee programs related to the following: Transient Occupancy Tax, Convention Center Facility District Tax, Hotel Business Improvement District Fees, Utility Users Tax, Franchise Fees, Telephone Line Tax, Tow agreements, Solid Waste Enforcement Fees, Disposal Facility Tax, Cardroom Tax, Marijuana Business Tax, and Sales and Use Taxes.

Utility Billing System
Develops and streamlines business systems and processes that support the delivery of City services through timely billing and collection of storm, sewer, garbage, and water fees. This program provides billing and customer support related to storm and sanitary sewer charges, garbage, water, and associated liens.

Debt and Treasury Management Core Service

Banking Management
Manages the City's centralized banking relationships and cash operations for multiple programs throughout the City. Oversees payments of various tender types processed on multiple billing systems, including Building Permits, Business Taxes, Utility Billing, Airport Fees, and Fire Citations.

Cashiering and Payment
Processing
Manages over -the-counter payments made for various programs, including Business Tax, Transient Occupancy Tax and Hotel Business Improvement District, Utility Billing, Airport, and Utility Users Tax.

Debt Management
Responsible for City debt issuance, credit facilities, and other borrowing, debt management projects, and debt administration activities, including performing compliance activity related to statutory, regulatory, and contractual requirements for 90 different obligations, including bonds, commercial paper, credit facilities, a lease- purchase agreement, and conduit bonds for affordable housing projects. Finances the construction of new facilities and improvements to existing City facilities through various bond measures and other financing tools. Public infrastructure and affordable housing are also facilitated through special taxes and various types of bonds.

Investment Management
Manages the City’s cash flow and invests the City’s operating funds in accordance with the Investment Policy mandates of safety, liquidity, and yield. Responsible for cash flow forecasts, portfolio management, Investment Policy updates and compliance, interest earnings forecasts, and related reporting. Performs counterparty credit risk analysis of the City clean energy program.

Finance Department
Service Delivery Framework
- 550 -

PROGRAM DESCRIPTION
Strategic Support Core Service

Finance Management and
Administration
Provides administrative oversight for the department, including executive management, financial management, human resources, and analytical support.

Finance Successor
Agency to the
Redevelopment Agency
Administration
Supports the general winding down of the former Redevelopment Agency in an orderly manner, pursuant to AB X1 26. Responsibilities include all aspects of the financial management of the San José Successor Agency to the Redevelopment Agency, such as accounts payable, accounts receivable, debt management, investments, cash management, financial reporting, and preparation of Recognized Obligation Payments Schedule (ROPS).

Finance Emergency
Response and Recovery
Provides for the coordination and delivery of emergency financial services and recovery activities.

Finance Department
Department Budget Summary
* Fund Balance, Transfers, and Reserves for funds that may be managed by this department have been excluded from this display. This information can be found in Source and Use of Funds Statements elsewhere in this document. ** 2023-2024 Actuals may not subtotal due to rounding.
- 554 -

2023-2024 2024- 2025 2025- 2026 2025-2026
2025-2026

Actuals ** Adopted Forecast Adopted Adopted
Positions

Dollars by Program*
Debt and Treasury Management
Banking Management 977,388 1,300,439 1,319,767 1,319,767 1.35 Cashiering and Payment Processing 1,510,512 1,267,607 1,298,989 1,298,989 8.75 Debt Management 12,658,263 2,851,921 2,068,234 2,293,234 7.15 Investment Management 1,252,103 1,187,861 1,391,601 1,391,601 5.31 Sub-Total 16,398,266 6,607,828 6,078,591 6,303,591 22.56 Disbursements
Accounts Payable 1,433,846 1,344,217 1,321,757 1,412,757 6.76 Payroll 2,107,246 2,038,722 2,098,509 2,098,509 9.60
Sub-Total 3,541,092 3,382,939 3,420,266 3,511,266 16.36 Financial Reporting
General Accounting 2,542,820 3,364,230 2,559,509 2,575,794 11.45 Special Accounting 1,201,853 1,103,027 1,261,159 1,261,159 5.96 Sub-Total 3,744,673 4,467,257 3,820,668 3,836,953 17.41 Purchasing and Risk Management
Purchasing 4,080,465 3,675,562 3,854,634 3,889,134 18.80 Risk Management 3,029,439 4,450,209 4,151,367 4,151,367 4.20 Sub-Total 7,109,904 8,125,771 8,006,001 8,040,501 23.00 Revenue Management
Accounts Receivable 1,562,705 2,204,467 2,279,332 2,279,332 7.70 Business Tax 2,206,036 6,646,240 2,635,526 3,980,526 12.30 Revenue Audit and Compliance 1,945,245 2,561,454 2,366,301 2,366,301 8.36 Finance Department
Department Budget Summary
* Fund Balance, Transfers, and Reserves for funds that may be managed by this department have been excluded from this display. This information can be found in Source and Use of Funds Statements elsewhere in this document. ** 2023-2024 Actuals may not subtotal due to rounding.
- 555 -

2023-2024 2024- 2025 2025- 2026 2025-2026
2025-2026

Actuals ** Adopted Forecast Adopted Adopted
Positions

Utility Billing System

3,828,764

1,783,168

1,825,078

9.30 Sub-Total 9,542,750 13,195,329 9,106,237 10,451,237 37.66 Strategic Support - Other - Strategic
Support

Finance Funds Debt/Financing Costs 0 44,613,253 45,045,800 45,045,800 0.00 Finance Other Departmental - City-Wide 13,000 6,360,000 5,800,000 5,800,000 0.00 Finance Other Operational - Administration 156,766 116,792 119,945 119,945 0.00 Finance Overhead 20,717 558,530 546,798 546,798 0.00
Finance Transfers 31,128,606 0 0 0 0.00
Sub-Total 31,319,089 51,648,575 51,512,543 51,512,543 0.00 Strategic Support - Strategic Support
Finance Emergency Response and Recovery 1,283,958 1,173,905 856,777 871,394 1.50 Finance Management and Administration 1,767,370 2,038,165 2,479,379 2,289,340 9.17 Sub-Total 3,051,328 3,212,070 3,336,156 3,160,734 10.67 Total $74,707,102 $90,639,769 $85,280,462 $86,816,825 127.66 Fire Department
Service Delivery Framework
- 568 -

PROGRAM DESCRIPTION
Emergency Response Core Service

Fire and Emergency
Medical Services
Dispatch
Receives calls from 9 -1-1 call -takers and other sources, dispatches appropriate resources, triages calls using Medical Priority Dispatch System (MPDS) and Fire Priority Dispatch System (FPDS), relays critical information, provides detailed life safety assistance and instructions to callers (e.g. CPR, childbirth, choking), and provides critical communications support for Incident Commanders.

Fire and Emergency
Medical Services
Response
Responds to fire, rescue, medical emergencies, and other public assist calls for service; implements appropriate mitigation efforts and incident command system (ICS) scaled to the needs of the emergency.

Fire Stations / Apparatus
Operations and
Maintenance
Ensures availability of response- ready fire apparatus, tools and equipment, and personal protective equipment (PPE); maintains facilities including fire stations, training facilities, emergency generators, and fueling sites; provides necessary supplies, utilities, furnishings, and fuel.

Fire Sworn Training
Ensures the response- readiness of all sworn fire personnel through comprehensive annual mandated training; provides initial required trainings through Fire Fighter and Fire Engineer Academies.

Special Operations -
Airport Rescue and Fire
Fighting
Provides dedicated Aircraft Rescue and Fire Fighting (ARFF) certified Fire Captains, Engineers, and Fire Fighters as required by the Federal Aviation Administration at San José Mineta
International Airport.
(Program costs are offset by a transfer from the Airport.)

Special Operations -
Hazardous Incident Team
Provides Hazardous Materials specialist -level trained responders and equipment for response to incidents requiring technical expertise to comply with Title 8 CCR §5192: Hazardous Waste Operations and Emergency Response; reviews and inspects facilities with hazardous materials storage. (Majority of the budget and FTE for this program is displayed in Fire and Emergency Medical Services Response Program.)

Special Operations -
Urban Search and Rescue
Provides responses to incidents requiring technical expertise including confined space rescue, low/high angle (cliff) rescue, trench rescue, water rescue, structure collapse, and other technical rescue situations. (Majority of the budget and FTE for this program is displayed in Fire and Emergency Medical Services Response Program.)
Fire Department
Service Delivery Framework
- 569 -

PROGRAM DESCRIPTION
Fire Prevention Core Service

Fire Cause Investigation
Investigates suspicious fires to determine the origin; collects and processes evidence, develops detailed reports to assist in criminal prosecution, and provides expert testimonies at court trials.

Fire Safety Education,
Review, and Inspections
Provides fire safety inspections of permitted occupancies and provides Fire Watch and inspections during special events throughout the City. (Program costs are offset by revenues from the Fire Department Non- Development Fee Program.) Provides public safety
information and
education to the community through multiple education and awareness programs.

Fire Safety Code Compliance Core Service

Fire Development
Services
Provides the City of San José business community and residents with fire code plan review services before construction and on-site fire code inspections during construction phases to ensure compliance with approved permits. (Program costs are offset by revenues from the Fire Department Development Fee Program.)
Strategic Support Core Service

Fire Human Resources
Manages personnel-related functions for the department, including hiring (in coordination with the Human Resources Department), employee development, employee discipline (in coordination with the Office of Employee Relations), and personnel transactions.

Fire Information
Technology
Provides information technology services, planning, and system development and maintenance for the department in coordination with the Information Technology Department.

Fire Management and
Administration
Provides executive-level, analytical, and administrative support to the department; manages the budget and all financial transactions for the department.

Fire Emergency Response
and Recovery
Provides for the coordination and delivery of emergency services and recovery activities.

Fire Department
Department Budget Summary
- 573 -

2023-2024 2024- 2025 2025- 2026 2025-2026
2025-2026
Actuals ** Adopted Forecast Adopted Adopted
Positions

Emergency Preparedness and Planning 4,393 0 0 0 0.00

Sub-Total 4,393 0 0 0 0.00

Fire and Emergency Medical Services
Dispatch
Fire and Emergency Medical Services
Response
Fire Stations/Apparatus Operations and
Maintenance
Fire Sworn Training
Special Operations - Airport Rescue and Fire
Fighting
Special Operations - Hazardous Incident Team
Special Operations - Urban Search and
Rescue
Sub-Total

Fire Cause Investigation
Fire Safety Education, Review, and
Inspections
Sub-Total

Fire Safety Code Compliance
Fire Development Services 8,206,728 8,734,866 8,637,496 8,453,273 30.85 Sub-Total 8,206,728 8,734,866 8,637,496 8,453,273 30.85

** 2023-2024 Actuals may not subtotal due to rounding.
9,244,221 13,989,150 10,398,467 10,470,515 48.48
235,074,326 234,484,844 234,872,610 236,875,503 676.41
10,696,507 10,615,330 11,344,488 11,699,093 5.76
7,535,520 9,175,661 9,194,609 9,194,609 12.95
5,844,954 6,363,144 6,745,201 6,745,201 18.34
1,307,216 2,369,088 2,450,151 2,450,151 5.13
1,401,934 2,167,871 2,157,653 2,157,653 5.13
271,104,678 279,165,088 277,163,179 279,592,725 772.20

2,244,201 2,133,309 2,218,503 2,218,503 5.25
6,366,755 7,206,287 7,587,818 7,810,624 26.24
8,610,956 9,339,596 9,806,321 10,029,127 31.49

City-Wide Emergency Management
Dollars by Program*
Emergency Response
Fire Prevention
Fire Department
Department Budget Summary
** 2023-2024 Actuals may not subtotal due to rounding. - 574 -

2023-2024 2024- 2025 2025- 2026 2025-2026
2025-2026
Actuals ** Adopted Forecast Adopted Adopted
Positions

Fire Management and Administration -
Community and Economic Development 694,657 0 0 0 0.00

Sub-Total 694,657 0 0 0 0.00

Fire Other Operational - Administration -
Community and Economic Development
Sub-Total

Fire Capital - Public Safety
Fire Gifts - Public Safety
Fire Other Departmental - City-Wide - Public
Safety
Fire Other Departmental - Grants - Public
Safety
Fire Other Operational - Administration - Public
Safety
Fire Overhead
Fire Workers' Compensation - Public Safety
Sub-Total

Strategic Support - Public Safety
Fire Emergency Response and Recovery 9,599 0 0 0 0.00
Fire Financial Management - Public Safety 21,925 0 0 0 0.00 Fire Human Resources - Public Safety 320,891 362,251 355,981 385,981 0.00 Fire Information Technology - Public Safety 2,359,425 2,917,934 2,847,159 3,176,159 12.05

Fire Management and Administration - Public
Safety 5,692,216 5,149,649 5,154,870 5,470,223 21.66

Sub-Total 8,404,056 8,429,834 8,358,010 9,032,363 33.71 Total $315,345,231 $329,097,147 $321,331,024 $331,081,332 872.48

Strategic Support - Community &
Economic Development
Strategic Support - Other - Public Safety
273,379 0 0 0 0.00
273,379 0 0 0 0.00

3,514,957 10,681,047 3,077,631 7,837,631 4.23
10,359 0 0 0 0.00
29,652 136,190 0 131,848 0.00
688,959 1,459,515 0 1,755,592 0.00
334,410 0 0 0 0.00
79 1,651,011 1,683,387 1,643,773 0.00
13,467,968 9,500,000 12,605,000 12,605,000 0.00
18,046,384 23,427,763 17,366,018 23,973,844 4.23

Strategic Support - Other - Community &
Economic Development
Fire Department
Department Budget Summary
** 2023-2024 Actuals may not subtotal due to rounding. - 575 -

Housing Department
Service Delivery Framework

PROGRAM DESCRIPTION
Affordable Housing Portfolio Management Core Service

Loan Compliance
Manages and oversees the City’s affordable housing loan portfolio, including loan servicing and monitoring and compliance of affordable deed- restricted apartments.

Property Maintenance
and Inspection
Works with existing developments to retain and preserve the long-term viability of affordable apartments.

Housing Production and Preservation Core Service

Affordable Housing
Development Loans
Provides financing and technical assistance for the construction of new affordable housing, the acquisition and rehabilitation of existing housing, and the restructuring of existing financing to create new and preserve existing affordable housing opportunities for low-income households and individuals.

Assist in the application of State programs such as Homekey and Affordable Housing and Sustainable Communities Grants.

Homeownership
Opportunities
Provides loan servicing for recipients of lending programs.

Inclusionary Housing
Provides technical assistance to market-rate residential and commercial developers in meeting their affordable housing requirements.

Rehabilitation Loans and
Grants
Funds minor home repairs for low-income homeowners and mobile homeowners.

Housing with no limit on length of stay, that is occupied by a target population, and that is linked to onsite or offsite services that assist Permanent Supportive Housing supportive housing residents in retaining housing, improving their health status, and maximizing their ability to live and, when possible, work in the residents' community.

Homelessness Response and Solutions Core Service
Homeless Administrative
Support
Provides strategic direction, community engagement, and technical assistance including programmatic and grant development and oversight, in addition to regional system alignment and support.

Congregate Shelter
Provides grants to non -profit organizations to operate mass emergency shelter for individuals experiencing homelessness during inclement weather and other natural emergencies and disasters.

Provides support and grants to nonprofit organizations focused on Interim Housing construction and operations of temporary programs for individuals Construction and experiencing homelessness including emergency interim housing, converted Operations motels, and supportive parking sites.

Homeless Hygiene and
Meals
Supports access to basic needs services which includes water, food, showers, restrooms, and laundry resources for individuals experiencing homelessness.

Homeless Supportive
Services
Provides grants that offer individualized supportive services that assists individuals experiencing homelessness to attain and/or maintain self - sufficiency and stable housing.

Supports access to supportive services and financial assistance, fair housing Homeless Prevention, and tenant legal services, and other resources to assist households at risk Shelter Diversion and Rental Assistance of becoming homeless. - 592 -
Housing Department
Service Delivery Framework
- 593 -

PROGRAM DESCRIPTION
Homelessness Response and Solutions Core Service (Cont’d.)

Homeless Outreach and
Engagement
Administers direct outreach and engagement to persons experiencing homelessness, collects data for admission to shelter and housing options including supportive parking, safe sleeping, and emergency interim housing units.

Rapid Rehousing
Administers funding and programs serving households experiencing homelessness with time- limited supportive services and/or financial and rental assistance.

Neighborhood Investments Core Service
Community Development
Block Grant –
Infrastructure
Investments
Funds City infrastructure improvements in low-income neighborhoods and facility upgrades for non-profits that serve low-income communities.

Non-Profit Service Grants
to Support Housing and
Community Development
Needs
Provides grants to non-profit organizations to support fair housing and tenant legal services, senior programs, homeless programs, minor repair program for homeowners and mobile homeowners, and operating support.

Place-Based
Neighborhood Strategy
Provides community engagement and leadership development services in low-income neighborhoods.

Rent Stabilization and Tenant Protections Core Service

Apartment Rent
Ordinance Administration
Administers the Apartment Rent Ordinance by promoting stable, longer-term tenancies by limiting excessive rent increases and evictions while assuring landlords a fair return; provides balanced treatment for both tenants and landlords through efficient and consistent administration of the Apartment Rent Ordinance program.

Mobilehome Rent
Ordinance Administration
Administers the Mobilehome Rent Ordinance by supporting mobilehome residents in maintaining affordable housing by limiting excessive rent increases while assuring park owners receive a fair return through efficient and consistent administration of the Mobilehome Rent Ordinance program.

Tenant Protection
Ordinance
Administers the Tenant Protection Ordinance by educating tenants and landlords about the Tenant Protection Ordinance and validating just termination of tenancies to ensure compliance with the Ordinance; supports tenants and landlords in understanding their rights and obligations under the Tenant Protection Ordinance and mitigates unnecessary displacement of apartment residents.

Strategic Support Core Service
Housing Planning and
Policy Development
Analyzes and reports on Housing Department programs, and tracks implementation of the Housing Element.

Housing Management
and Administration
Administers oversight for the department, including executive management, financial management, human resources, and analytical support.

Housing Emergency
Response and Recovery
Provides for the coordination and delivery of emergency services and recovery activities.

Housing Department
Department Budget Summary
* Fund Balance, Transfers, and Reserves for funds that may be managed by this department have been excluded from this display. This information can be found in Source and Use of Funds Statements elsewhere in this document. ** 2023-2024 Actuals may not subtotal due to rounding.
- 597 -

2023-2024 2024- 2025 2025- 2026 2025-2026
2025-2026

Actuals ** Adopted Forecast Adopted Adopted
Positions

Dollars by Program*
Affordable Housing Portfolio Management
Loan Collections 16,237 0 0 0 0.00
Loan Compliance 2,929,346 2,768,657 2,809,798 2,809,798 12.00 Property Maintenance and Inspection 120,664 1,901,388 158,631 1,658,631 1.00 Sub-Total 3,066,247 4,670,045 2,968,429 4,468,429 13.00 Homelessness Response and Solutions
Congregate Shelter
Homeless Administrative Support
Homeless Hygiene & Meals
Homeless Outreach and Case Management
Homeless Outreach and Engagement
Homeless Prevention, Shelter Diversion and
Rental Assistance
Homeless Supportive Services
Interim Housing Construction and Operations
Interim Supportive Housing Development
Joint Encampment Response Team
Local and Regional Coordination/Policy
Development to End Homelessness
Rapid Rehousing (RRH)
Tenant Based Rental Assistance and Rapid
Rehousing
Sub-Total
1,024,936 341,010 0 0 0.00
1,027,762 3,493,583 1,807,223 2,977,618 12.27
443,015 2,691,681 2,000,715 2,607,119 0.00
15,590,097 0 0 0 0.00
1,952,638 20,897,480 6,995,540 10,422,762 23.36
0 18,169,762 999,860 18,977,918 7.91
1,200,000 6,649,884 225,000 225,000 0.00
8,138,831 75,919,664 41,177,877 58,156,437 5.30
6,682,156 0 0 0 0.00
702,991 0 0 0 0.00
350,332 0 0 0 0.00
0 7,896,658 3,825,000 3,531,488 0.00
15,697,751 0 0 0 0.00
52,810,509 136,059,722 57,031,215 96,898,342 48.84

2023-2024 2024- 2025 2025- 2026 2025-2026
2025-2026

Infrastructure Investments

and Community Development Needs

Actuals ** Adopted Forecast Adopted Adopted
Positions

Housing Production and Preservation
Affordable Housing Development Loans 78,476,099 72,859,060 7,397,844 110,711,579 5.90 Homeownership Opportunities 133,751 0 9,239,579 9,239,579 0.00 Inclusionary Housing 209,365 399,527 418,894 418,894 2.00 Permanent Supportive Housing (PSH) 0 514,386 220,148 220,148 1.00 Rehabilitation Loans and Grants (21,966) 851,636 4,138,373 3,565,550 1.65 Sub-Total 78,797,249 74,624,609 21,414,838 124,155,750 10.55 Neighborhood Investments
Community Development Block Grant - 3,479,269 8,705,444 2,908,997 3,660,505 5.15 Neighborhood Stabilization 5,000 0 0 0 0.00
Non-Profit Service Grants to Support Housing 5,805,319 7,730,049 6,587,092 7,707,894 4.40 Place-Based Neighborhood Strategy 242,739 9,500 9,500 9,500 0.00 Sub-Total 9,532,327 16,444,993 9,505,589 11,377,899 9.55 Rent Stabilization and Tenant Protections
Apartment Rent Ordinance Administration 2,195,771 2,956,275 2,774,573 2,774,573 12.22 Mobilehome Rent Ordinance Administration 570,555 219,111 235,457 235,457 1.15 Tenant Protection Ordinance 397,179 1,691,694 757,644 757,644 4.10 Sub-Total 3,163,505 4,867,080 3,767,674 3,767,674 17.47 Strategic Support - Community &
Economic Development

Housing Management and Administration 5,667,609 4,882,642 4,241,953 4,396,245 19.89 Housing Planning and Policy Development 750,013 1,460,781 1,484,468 1,484,468 6.40 Housing Emergency Response and Recovery 9,263,683 0 0 0 0.00 Sub-Total 15,681,305 6,343,423 5,726,421 5,880,713 26.29

2023-2024 2024-2025 2025-2026 2025-2026 2025-2026
Actuals ** Adopted Forecast Adopted Adopted
Positions

Housing Other Departmental - City-Wide
Housing Other Departmental - Grants
Housing Other Operational - Administration
Housing Overhead - Community and
Economic Development
Housing Transfers
Housing Workers' Compensation
Sub-Total

Strategic Support - Other - Neighborhood
Services

Housing Overhead - Neighborhood Services 0 323,459 570,263 702,497 0.00 Sub-Total 0 323,459 570,263 702,497 0.00
Total $188,071,271 $247,719,310 $103,704,049 $251,075,742 127.50 18,242,446 2,128,489 470,901 1,220,088 1.80
4,131,806 119,547 34,547 359,547 0.00
25,274 0 0 0 0.00
2,178,166 2,062,943 2,214,172 2,244,803 0.00
442,437 0 0 0 0.00
0 75,000 0 0 0.00
25,020,129 4,385,979 2,719,620 3,824,438 1.80

Strategic Support - Other - Community &
Economic Development
Human Resources Department
Service Delivery Framework
- 620 -

PROGRAM DESCRIPTION
Employee Benefits Core Service

Deferred Compensation
Manages Voluntary and Non -Voluntary Employee Deferred Compensation contributions and related non- personal and personal administrative expenses.

Dental Benefits
Manages the City's dental benefits provided to City employees and their dependents.

Medical Benefits
Manages the City's medical benefits provided to City employees and their dependents.

Other Benefits
Manages the other City benefits provided to City employees and their dependents, such as Life Insurance, Unemployment, Vision, etc.

Voluntary Employees’
Beneficiary Association
Plan (VEBA)
Manages the Voluntary Employees’ Beneficiary Association (VEBA) Plan and related non-personal and personal administrative expenses.

Employment Services Core Service

Classification Services
Ensures that positions are properly classified, described, and aligned to support organizational effectiveness and efficiency. In addition, this program determines appropriate salary ranges for new and existing classifications by conducting market and internal equity analyses.

Recruiting/Hiring
Manages recruitment, assessment, and hiring processes to meet the City's staffing needs. In addition, this program is responsible for managing placements, bumping, redeployment, and layoffs, as necessary.

Health and Safety Core Service

Employee Safety
Provides comprehensive safety services for 16 City Departments, various City-wide safety trainings, and analysis of work injury data for accident prevention.

Employee Health
Services
Provides occupational medical services, including pre -employment physicals, medical testing and surveillance, blood- borne pathogen testing, and general wellness screenings.

Workers' Compensation
Administration
Provides state-mandated benefits for employees injured on the job.

Training and Development Core Service

Employee Training and
Development
Provides training for employees City-wide and coordination with departments to support retention and workforce development activities by engaging local educational institutions (K-12 to universities) in activities that will encourage the next generation to consider the City of San José as an attractive career opportunity.

Human Resources Department
Service Delivery Framework
- 621 -

PROGRAM DESCRIPTION
Strategic Support Core Service
Provides city-wide Human Resources Systems Management and Records Human Resources Management as well as administrative oversight for the department, Management and including executive management, financial management, and human Administration resources.

Human Resources Provides for the coordination and delivery of emergency services and Emergency Response recovery activities. and Recovery
Human Resources Department
Department Budget Summary
* Fund Balance, Transfers, and Reserves for funds that may be managed by this department have been excluded from this display. This information can be found in Source and Use of Funds Statements elsewhere in this document. ** 2023-2024 Actuals may not subtotal due to rounding.
- 625 -

2023-2024 2024- 2025 2025- 2026 2025-2026
2025-2026

Actuals ** Adopted Forecast Adopted Adopted
Positions

Dollars by Program*
Employee Benefits
Deferred Compensation 1,929,427 2,450,799 2,463,249 2,463,249 1.55 Dental Benefits 13,045,295 13,307,602 13,555,474 13,587,130 1.41 Medical Benefits 75,446,233 86,629,000 96,605,641 96,674,060 6.76 Other Benefits 18,202,012 19,416,529 20,085,002 20,912,668 2.63 Voluntary Employees' Beneficiary Association
Plan (VEBA) 0 0 163,358 163,358 0.65
Sub-Total 108,622,967 121,803,930 132,872,724 133,800,465 13.00 Employment Services
Classification Services 705,391 661,898 508,405 508,405 2.00 Recruiting/Hiring 4,650,332 4,539,090 3,867,886 4,102,067 19.00 Sub-Total 5,355,723 5,200,988 4,376,291 4,610,472 21.00 Health and Safety
Employee Health Services 726,249 992,403 1,096,858 1,096,858 1.50 Employee Safety 600,927 778,132 768,441 768,441 2.50
Workers' Compensation Administration 5,629,483 5,856,154 6,353,534 6,353,534 2.00 Sub-Total 6,956,659 7,626,689 8,218,833 8,218,833 6.00
Strategic Support - Other - Strategic
Support

Human Resources Other Departmental - City-
Wide 170,805 40,000 40,000 40,000 0.00
Human Resources Overhead 413,075 591,687 594,196 610,881 0.00 Workers' Compensation - Other Departments 1,285,774 1,500,000 1,509,000 1,509,000 0.00 Sub-Total 1,869,654 2,131,687 2,143,196 2,159,881 0.00
Human Resources Department
Department Budget Summary
* Fund Balance, Transfers, and Reserves for funds that may be managed by this department have been excluded from this display. This information can be found in Source and Use of Funds Statements elsewhere in this document. ** 2023-2024 Actuals may not subtotal due to rounding.
- 626 -

2023-2024 2024- 2025 2025- 2026 2025-2026
2025-2026
Actuals ** Adopted Forecast Adopted Adopted
Positions

Strategic Support - Strategic Support
Human Resources Management and
Administration 2,099,342 1,633,749 2,118,131 2,134,131 9.00 Sub-Total 2,099,342 1,633,749 2,118,131 2,134,131 9.00
Training and Development
Employee Training and Development 1,886,573 2,407,931 2,096,983 1,909,742 6.50 Sub-Total 1,886,573 2,407,931 2,096,983 1,909,742 6.50
Total $126,790,918 $140,804,974 $151,826,158 $152,833,524 55.50 Office of the Independent Police Auditor
Service Delivery Framework
- 638 -

PROGRAM DESCRIPTION
Independent Police Oversight Core Service

Oversight of Police
Misconduct Complaints
and Public Outreach
Provides independent civilian oversight of the San José Police Department (SJPD) by taking in complaints from members of the public about San José police officers, auditing internal and external misconduct investigations, preparing an annual public report, making recommendations to improve SJPD policies, participating in the Department's review of officer-involved shooting incidents, review of use of force incidents resulting in great bodily injury, and conducting community outreach and engagement.

Strategic Support Core Service
IPA Management and
Administration
Provides administrative oversight for the department, including financial management, human resources, and analytical support.

Independent Police
Auditor Emergency
Response and Recovery
Provides for the coordination and delivery of emergency services and recovery activities.

Office of the Independent Police Auditor
Department Budget Summary
- 641 -

2023-2024 2024- 2025 2025- 2026 2025-2026
2025-2026
Actuals ** Adopted Forecast Adopted Adopted
Positions

Oversight of Police Misconduct Complaints
and Public Outreach 1,329,636 1,497,654 1,528,398 1,528,398 6.50 Sub-Total 1,329,636 1,497,654 1,528,398 1,528,398 6.50
Independent Police Auditor Other Departmental
- City-Wide
Sub-Total
Independent Police Auditor Management and
Administration 4,174 147,809 136,943 136,943 0.50

Sub-Total 4,174 147,809 136,943 136,943 0.50
Total $1,333,810 $1,645,463 $1,665,341 $1,665,341 7.00

Independent Police Oversight
Dollars by Program*
Strategic Support - Public Safety
0 0 0 0 0.00
0 0 0 0 0.00

Office of the Independent Police Auditor
Department Budget Summary
- 641 -

** 2023-2024 Actuals may not subtotal due to rounding.

Information Technology Department
Department Budget Summary
- 648 -

PROGRAM DESCRIPTION
Business Solutions Core Service

Business Automation and
Development
Develops, implements, and supports software applications and system integrations for multi -departmental to Division level business solutions.

These business solutions are required to directly support specific City operations.

Data Services Enables data administration, use, analytics, transparency, and reporting by staff and the public, through strong data platforms, tools, and support.

Enterprise Resource
Management
Manages and supports the use of Human Resources, Payroll, Talent, Financials, Budgeting, and Tax Systems impacting all City personnel and fiscal actions. Enables data transparency, analytics, decision- support, and reporting by staff and the public.

Productivity and
Collaboration
Applications
Administers and supports citywide use of collaboration and productivity software that multiply the efficiency and effectiveness of City contributors.

Collaboration tools enhance group performance through information access, tracking assignments through delivery, and in- group communications. Productivity solutions enable work with high efficiency through documents, spreadsheets, analytics, presentations, electronic messaging, and mobile work enhancement. Business process automation services digitize City workflows to process faster, with less staff time, and with auditability.

San José 311 Core Service

City Customer Contact
Center
Serves as the digital contact point for the majority of non -emergency interactions with the City’s residents and businesses as San José 311.

Intakes and processes utility billing cases. Provides access to City information and offices via mobile, chat, online portal, and telephone means. Coordinates across departments to administer main call trees, the frequently asked questions manifest, and response scripts.

Administers overflow vendor contract(s) for after -hours and special events call handling.

Technology Infrastructure and Operations Core Service

Cybersecurity Office
Secures City information and systems assets to ensure business value, compliance, and resilience for all departments. Serves as incident response command for cyber disasters. Leads planning, testing, and attesting for City information and systems assurance activities.

IT Customer Care
Supports the customer -side use of information and communications technologies by City staff across all departments, including computers and mobile devices. Resolves Help Desk service requests. Supports City employees and contractors in working remotely effectively.

IT Systems and
Operations
Administers and supports the underlying data/voice/video network, hardware systems, storage resources, virtualization, and cloud services fabric on which City software, communications, and collaboration solutions are built.

Voice and Data Network
Infrastructure
Manages citywide telephone costs, charges/billing, procurement, enterprise voice, and data network infrastructure for quality voice and data communication abilities.

Information Technology Department
Department Budget Summary
- 649 -

PROGRAM DESCRIPTION
Strategic Support Core Service
Provides strategic direction, analytical insights, and administrative support for departmental activities. Manages all fiscal activities, directs Information Technology budget development and implementation, and administers IT -related Management and policy adherence. Manages personnel functions for the department, Administration including hiring, employee development, discipline, and personnel transactions, all in coordination with the Human Resources Department and Office of Employee Relations. Provides oversight and status reporting for strategic technology deployments in the City.

Information Technology Provides for the coordination and delivery of emergency services and Emergency Response recovery activities.
and Recovery
Information Technology Department
Department Budget Summary
* Fund Balance, Transfers, and Reserves for funds that may be managed by this department have been excluded from this display. This information can be found in Source and Use of Funds Statements elsewhere in this document. ** 2023-2024 Actuals may not subtotal due to rounding.
- 653 -

2023-2024 2024- 2025 2025- 2026 2025-2026
2025-2026

Actuals ** Adopted Forecast Adopted Adopted
Positions

Dollars by Program*
Business Solutions
Business Automation and Development 3,825,580 4,073,700 4,071,438 4,071,438 11.00 Data Services 1,126,391 1,243,075 1,319,729 1,638,729 3.00 Enterprise Resource Management 4,868,113 5,526,993 6,000,049 5,794,153 13.00 Productivity and Collaboration Applications 4,980,480 5,037,874 4,839,818 4,575,920 6.00 Sub-Total 14,800,564 15,881,642 16,231,034 16,080,240 33.00 San José 311
City Customer Contact Center 3,384,037 3,541,494 3,100,895 4,152,067 20.00 Sub-Total 3,384,037 3,541,494 3,100,895 4,152,067 20.00

Information Technology Other Departmental -
City-Wide
Information Technology Other Operational -
Administration
Information Technology Overhead
Sub-Total

Information Technology Emergency Response
and Recovery
Information Technology Management and
Administration
Sub-Total
5,085 260,000 0 113,000 0.00
28,000 0 0 0 0.00
73,057 895,091 893,444 976,349 0.00
106,142 1,155,091 893,444 1,089,349 0.00

64,544 0 0 17,000 0.00
6,466,643 6,975,219 5,433,679 6,184,562 24.00
6,531,187 6,975,219 5,433,679 6,201,562 24.00

Strategic Support - Other - Strategic
Support
Strategic Support - Strategic Support
Information Technology Department
Department Budget Summary
* Fund Balance, Transfers, and Reserves for funds that may be managed by this department have been excluded from this display. This information can be found in Source and Use of Funds Statements elsewhere in this document. ** 2023-2024 Actuals may not subtotal due to rounding.
- 654 -

2023-2024 2024- 2025 2025- 2026 2025-2026
2025-2026
Actuals ** Adopted Forecast Adopted Adopted
Positions

Technology Infrastructure and Operations
Cybersecurity Office 3,361,082 3,435,341 3,476,829 4,089,076 7.00 IT Customer Care 4,519,876 7,831,277 4,507,793 5,047,793 16.00 IT Systems and Operations 2,004,727 2,055,463 2,108,771 4,402,288 6.00 Voice and Data Network Infrastructure 2,438,081 3,214,213 2,531,427 3,176,890 6.00 Sub-Total 12,323,766 16,536,294 12,624,820 16,716,047 35.00 Total $37,145,696 $44,089,740 $38,283,872 $44,239,265 112.00 Library Department
Service Delivery Framework
- 670 -

PROGRAM DESCRIPTION
Access to Information, Library Materials, and Digital Resources Core Service

Access and Borrower
Services
Provides materials handling, materials delivery, and customer service at all Library branches and the Dr. Martin Luther King, Jr. Library, including fines and fees collections, check out, check in, hold processing, customer account maintenance, materials maintenance, shelving, and transport of library materials between the 25 library facilities, including the Dr. Martin Luther King, Jr. Library, and Mount Pleasant Neighborhood Library.

Electronic Resources
Implementation and
Maintenance
Applies the Library's e -Resources strategy, which includes the production and management of the Library's websites (sjpl.org, events.sjpl.org, and SharePoint), the management of the Library online catalog (sjpl.bibliocommons.com), and the management and curation of all the Library's electronic resource platforms for eBooks, eMagazines, and databases.

Library Facilities and
Security
Ensures residents have access to safe, welcoming, accessible, well - equipped, and well-maintained facilities; this includes management and implementation of facility improvements, maintenance, and patron security.

Main Library Operations
Ensures that Dr. Martin Luther King, Jr. Library remains fully operational and maintained, including ongoing support of the unique joint partnership with San José State University.

Materials Acquisitions
and Processing
Includes the selection, purchase, and processing of all Library materials to reflect the diversity and needs of the community.

Literacy and Learning, Formal and Lifelong Self-Directed Education Core Service

Early Education and
Family Learning
With the Library's system-wide Early Education Strategy and nine branch Family Learning Centers, provides dedicated resources to young children (birth to kindergarten), parents, caregivers, and early educators in order to close opportunity gaps and ensure all children receive a strong start in learning and preparation for successful school experiences.

Partners in Reading/
Adult Literacy
Provides free one-to-one and small group tutoring, by volunteers, for adults whose reading or writing skills are below the ninth-grade level.

Strategic Support Core Service
Library Financial
Management
Manages the budget, contracts, and all financial transactions for the department; assists in annual budget development.

Library Human
Resources
Manages personnel-related functions for the department, including hiring (in coordination with the Human Resources Department), employee development, employee discipline (in coordination with the Office of Employee Relations), and personnel transactions.

Library Information
Technology
Provides information technology services, planning, system development, and maintenance for the department in coordination with the Information Technology Department.

Library Management and
Administration
Provides executive-level, analytical, and administrative support to the department.

Emergency Response
and Recovery
Provides for the coordination and delivery of emergency services and recovery activities.

Library Department
Department Budget Summary
* Fund Balance, Transfers, and Reserves for funds that may be managed by this department have been excluded from this display. This information can be found in Source and Use of Funds Statements elsewhere in this document. ** 2023-2024 Actuals may not subtotal due to rounding.
- 674 -

2023-2024 2024- 2025 2025- 2026 2025-2026
2025-2026
Actuals ** Adopted Forecast Adopted Adopted
Positions

Access and Borrower Services 34,984,010 38,578,262 40,017,461 39,578,690 290.35 Electronic Resources Implementation and
Maintenance 527,068 1,431,289 1,480,074 1,480,074 7.86
Library Facilities and Security 1,075,059 1,445,476 1,461,802 1,461,802 9.00 Main Library Operations 3,424,971 3,947,777 3,956,204 3,556,204 0.00 Materials Acquisition and Processing 2,683,717 2,449,285 2,514,621 3,014,621 14.86 Sub-Total 42,694,825 47,852,089 49,430,162 49,091,391 322.07 Literacy and Learning, Formal and
Lifelong Self-Directed Education

Early Education and Family Learning 2,699,509 3,598,750 3,273,703 3,273,703 14.30 Partners in Reading/Adult Literacy 817,548 1,072,274 1,132,242 1,132,242 5.00 Sub-Total 3,517,057 4,671,024 4,405,945 4,405,945 19.30 Strategic Support - Neighborhood
Services

Library Emergency Response and Recovery 1,495,813 0 0 0 0.00 Library Financial Management 879,245 795,409 733,743 733,743 4.00 Library Human Resources 634,987 589,413 602,761 602,761 2.50 Library Information Technology 3,061,477 3,632,998 2,939,431 3,737,212 13.50 Library Management and Administration 7,343,556 6,524,672 6,809,737 6,748,737 27.95 Sub-Total 13,415,078 11,542,492 11,085,672 11,822,453 47.95 Strategic Support - Other - Neighborhood
Services

Library Capital 960,915 1,262,027 1,287,890 1,287,890 4.70 Library Gifts 192,004 115,000 120,000 120,000 0.00
Library Other Departmental - City-Wide 2,019,084 2,681,265 734,000 3,675,999 4.00 Access To Information, Library Materials,
and Digital Resources
Dollars by Program*
Library Department
Department Budget Summary
* Fund Balance, Transfers, and Reserves for funds that may be managed by this department have been excluded from this display. This information can be found in Source and Use of Funds Statements elsewhere in this document. ** 2023-2024 Actuals may not subtotal due to rounding.
- 675 -

2023-2024 2024- 2025 2025- 2026 2025-2026 2025-2026
Actuals ** Adopted Forecast Adopted Adopted
Positions

Library Other Departmental - Grants

581,453

10,000

0 170,000

0.00 Library Other Operational - Administration 89,751 17,000 17,000 17,000 0.00 Library Overhead 0 210,037 190,853 190,853 0.00
Sub-Total 3,843,207 4,295,329 2,349,743 5,461,742 8.70
Total $63,470,167 $68,360,934 $67,271,522 $70,781,531 398.02 Parks, Recreation and Neighborhood Services Department
Service Delivery Framework
- 702 -

PROGRAM DESCRIPTION
Community Facilities Development Core Service
Major Capital
Improvement Projects
Management
Oversees and manages approximately 150 projects in the City's community centers, trail network, and park system, focusing on large developments, construction of turnkey parks, and planning efforts to identify and acquire new parkland.

Minor Parks Capital
Improvement Projects
Dedicated design staff, repair workers, and construction teams focus their project planning, design, and implementation efforts on small-scale projects.

Community Services Core Service
Encampment
Management
Provides services at homeless encampment locations throughout the City, including trash management, biowaste removal, encampment engagement and education, and encampment abatement.

Illegal Dumping and
Homeless Encampment
Trash Collection and
Abatement
In partnership with neighborhoods, businesses, and non -profit partners, provides neighborhood and environmental beautification and cleanup services by eliminating blight caused by illegal dumping and homeless encampment trash accumulation throughout the City.

Neighborhood Blight
Reduction and
Beautification
Provides services and support for litter clean up, graffiti removal, illegal dumping removal, city -wide beautification, outreach and education, and neighborhood association engagement and support.

Youth Gang Prevention
and Intervention
Comprised of a broad coalition of school officials, community and faith-based organizations, local residents, representatives of local law enforcement agencies, and City, County, and State government leaders that leverage each group's expertise as part of a coordinated, interagency effort to curb gang-related violence.

Parks Maintenance and Operations

Family Camp
Provides campers with reservable wood -framed canvas tents, a dining hall, food services, recreation programs, a swimming area, and a nature center at an all -inclusive, 51.2- acre campground located in the Sierra Nevada wilderness.

Happy Hollow Park & Zoo
Focuses on conservation, education, animal welfare, and fun by providing animal exhibits and interactive, multi -generational attractions that create connections that inspire a strong sense of community.

Municipal Golf Courses
Provides outdoor recreation and community access to golf play at reasonable rates at City-owned Municipal Golf Courses - including San José Municipal Golf Course, Los Lagos Golf Course, and Rancho del Pueblo Golf Course.

Neighborhood Parks and
Regional Parks
Maintains and operates 203 neighborhood parks and many other civic spaces as well as 10 regional parks to provide safe, clean, and green public spaces for the community to live and play.

Park Rangers Protect, preserve, and enhance the natural and cultural resources of the City’s parks, trails, and open spaces.

Parks, Recreation and Neighborhood Services Department
Service Delivery Framework
- 703 -

PROGRAM DESCRIPTION
Parks Maintenance and Operations

Parks Administration
Provides the central management of 203 neighborhood parks and many other civic spaces, including 10 regional parks; 64.93 miles of trails; San José Family Camp; Special Parks Use and facility rentals; City -Wide Sports; the Volunteer Management Unit; Community Gardens; Emma Prusch Farm Park; and Happy Hollow Park & Zoo.

Sports Fields
Maintenance and
Reservations
Provides community access to outdoor play and recreation at Arcadia Ballpark, PAL Stadium, and 83 sports fields in 47 parks; also known as "City- Wide Sports."

Volunteer, Adopt a Park,
and Community Gardens
Includes the Volunteer Corporate Connections, Adopt-A-Park, and One Day events that promote community engagement by working directly with the community members and organizations to supplement park maintenance, and provide opportunities to connect with nature and members of their larger community by helping keep San José clean and beautiful. Community Gardens provide space for San José residents to grow fruits and vegetables to supplement a healthy lifestyle, also providing benefits by creating community and decreasing social isolation and improving env ironmental education.

Recreation Services Core Service

Aquatics
Offers San José residents and surrounding communities access to pools for swim lessons and recreational swim at affordable costs.

Community Center
Operations
Offers a multi-service Community Center Hub model in order to improve all residents’ health and quality of life through dynamic recreational opportunities and high-quality facilities.

Park Activation/
Placemaking
Repurposes and reimagines underused public space through creative and innovative programming, utilizing the City of San José assets, community inspiration, and resident potential to create public life that promotes health, happiness, and well-being.

Neighborhood Center
Partners Program
(formerly PRNS Re-Use)
Allows community -based nonprofits, neighborhood associations, school districts, and other government agencies or community service providers to use City-owned facilities in exchange for providing San José residents with low or no-cost services.

Recreation
Administration
Oversees and manages recreation budget and scholarships to provide programs and facilities that are used to promote play and healthy lifestyles and provide community access.

Senior Services
Strives to decrease social isolation, encourage healthy aging, provide nutritional meals, and offer additional resource connections for older adults through wrap-
around services provided at City of San José community
centers.

Youth Services
Offers enrichment, healthy recreation, developmental assets, homework assistance, safety, and fun in the provision of afterschool programming to students.

Parks, Recreation and Neighborhood Services Department
Service Delivery Framework
- 704 -

PROGRAM DESCRIPTION
Strategic Support Core Service
Capital Budget and
Project Management
Oversees the capital budget process and grant support team.

PRNS Financial
Management
Manages the budget and all financial transactions for the department and drives the Department’s annual budget development.

PRNS Human Resources
Manages personnel-related functions for the department, including hiring (in coordination with the Human Resources Department), employee development, employee discipline (in coordination with the Office of Employee Relations), and personnel transactions.

PRNS Management and
Administration
Provides executive-level, leadership, analytical and administrative support to the department. Manages public information to promote and elevate the community’s awareness of the department through web management, graphic design services, translation services, photography, videography, social media engagement, crisis communications, and public relations.

PRNS Emergency
Response and Recovery
Provides for the coordination and delivery of emergency services and recovery activities.

Parks, Recreation and Neighborhood Services Department
Department Budget Summary
- 708 -

2023-2024 2024- 2025 2025- 2026 2025-2026
2025-2026
Actuals ** Adopted Forecast Adopted Adopted
Positions

Major Capital Improvement Projects
Management 5,009,685 4,648,042 4,659,823 4,659,823 19.65 Minor Parks Capital Improvement Projects 2,344,526 3,307,054 3,641,453 3,641,453 19.11 Sub-Total 7,354,211 7,955,096 8,301,276 8,301,276 38.76

Anti-Graffiti and Anti-Litter
Encampment Management
Illegal Dumping and Homeless Encampment
Trash Collection and Abatement Services
Neighborhood Blight Reduction and
Beautification
Youth Gang Prevention and Intervention
Sub-Total

Parks Maintenance and Operations
Family Camp 1,435,720 1,324,729 1,218,166 1,178,013 8.59 Happy Hollow Park & Zoo 12,438,815 10,925,158 11,505,504 11,718,941 100.47 Municipal Golf Courses 173,470 0 0 0 0.00
Neighborhood Parks and Regional Parks 36,485,710 38,375,014 40,179,820 40,901,982 190.85 Park Rangers 2,183,611 3,896,703 3,913,620 4,155,020 22.71 Parks Administration 6,929,104 6,520,766 3,695,270 7,350,491 12.80 Sports Fields Maintenance and Reservations 4,256,922 3,191,860 2,994,802 3,391,979 20.82 Volunteer, Adopt a Park, and Community
Gardens
Sub-Total

** 2023-2024 Actuals may not subtotal due to rounding.

Community Services
5,661,880 0 0 0 0.00
0 32,226,674 29,896,748 31,971,748 77.00
16,140,514 0 188,429 188,429 1.00
2,821,946 10,339,891 8,330,741 8,869,336 28.00
10,482,741 11,667,846 11,274,724 11,048,366 47.40
35,107,081 54,234,411 49,690,642 52,077,879 153.40

1,233,215 1,163,669 1,224,930 1,224,930 6.24
65,136,567 65,397,899 64,732,112 69,921,356 362.48

Community Facilities Development
Dollars by Program*
Parks, Recreation and Neighborhood Services Department
Department Budget Summary
- 709 -

2023-2024 2024- 2025 2025- 2026 2025-2026
2025-2026

Actuals ** Adopted Forecast Adopted Adopted
Positions

Recreation Services
Aquatics 1,214,498 1,408,701 1,454,569 1,454,569 13.91
Community Center Operations 21,463,705 24,298,211 24,925,860 24,591,200 198.79 Neighborhood Center Partners Program 2,496,589 3,015,676 3,172,533 2,430,924 10.75 Park Activation/Placemaking 2,592,814 2,775,941 3,001,280 2,867,280 13.78 Recreation Administration 2,633,222 2,048,431 2,127,034 2,115,034 7.50 Senior Services 1,042,307 2,395,546 2,411,173 4,215,286 2.50 Youth Services 34,735 0 0 0 0.00
Sub-Total 31,477,870 35,942,506 37,092,449 37,674,293 247.23 Strategic Support - Neighborhood
Services

Capital Budget and Project Management 884,984 936,880 1,017,580 1,017,580 5.00 PRNS Emergency Response and Recovery 2,048,376 0 0 0 0.00 PRNS Financial Management 4,123,818 3,299,794 3,411,165 3,332,165 17.40 PRNS Human Resources 1,498,321 1,211,665 1,266,376 1,266,376 8.73 PRNS Management and Administration 2,654,825 2,131,286 1,992,056 1,921,246 6.53 Sub-Total 11,210,324 7,579,625 7,687,177 7,537,367 37.66 Strategic Support - Other - Neighborhood
Services

PRNS Capital 5,332,897 4,599,653 1,054,410 3,293,410 3.20 PRNS Gifts 232,034 268,636 339,000 339,000 0.00
PRNS Other Departmental - City-Wide 7,460,598 2,714,000 1,271,702 2,061,235 0.80 PRNS Other Departmental - Grants 0 145,000 0 0 0.00
PRNS Other Operational - Administration 3,651,167 10,000 0 0 0.00 PRNS Overhead 106,977 2,655,264 2,240,922 2,240,922 0.00 PRNS Workers' Compensation 994,932 1,500,000 1,271,000 1,271,000 0.00 Sub-Total 17,778,605 11,892,553 6,177,034 9,205,567 4.00 Total $168,064,658 $183,002,090 $173,680,690 $184,717,738 843.53

** 2023-2024 Actuals may not subtotal due to rounding.

Planning, Building and Code Enforcement Department
Service Delivery Framework
- 732 -

PROGRAM DESCRIPTION
Citywide Land Use Planning Core Service

Citywide Planning
Guides the physical design and development of San José by maintaining and updating the Envision San José 2040 General Plan; preparing and updating Urban Village Plans, Area Development Policies, and Specific Plans; conducting long- range planning studies and participating with local partners on regional planning; and updating City ordinances and policies as they relate to land use and development; and conducting data analysis.

Planning Environmental
Review and Historic
Preservation
Ensures environmental protection and considerations are included in San José’s citywide land use planning and Development Review decision- making process. The Historic Preservation Program seeks to identify, preserve, and protect buildings and resources of historical and cultural significance in San José.

Planning Administration
Provides administrative support to Planning Development Services for preparation of public hearings and land use entitlement documents.

Development Plan Review and Building Construction Inspection Core Service

Building Development
Services
Ensures private development building projects in San José are built to meet City and State standards by providing customer information, supporting small businesses, conducting plan reviews, issuing building permits, and inspecting building projects to ensure compliance with applicable codes and regulations.

Planning Development
Services
Ensures development within the City is consistent with the City's General Plan by processing land use entitlement applications for consistency with the City's General Plan, zoning regulations and land use policies; reviewing building permit applications for consistency with the City's requirements and permit approvals; and providing land use and permitting information to the public.

Development Services
Administration
Supports the Shared Resources Programs by providing oversight of information technology system development and maintenance support for the department and AMANDA integrated permit and electronic content management systems, imaging documents and processing customer document requests, scheduling building inspections, and assisting customers in person and by phone for appointments.

Code Enforcement Core Service
Community Code
Enforcement
Ensures the health and safety and quality of life for San José residents and businesses by enforcing the municipal code and land use requirements on private property.

Multiple Housing Code
Enforcement
Ensures multifamily buildings are maintained in safe, decent, and sanitary conditions by conducting proactive, routine, and complaint - based inspections under the Multiple Housing Residential Occupancy Permit Program.

Solid Waste Code
Enforcement
Regulates and inspects solid waste facilities to ensure that each permitted facility is in full compliance with federal, state, and local regulations governing health and operational standards.

Planning, Building and Code Enforcement Department
Service Delivery Framework
- 733 -

PROGRAM DESCRIPTION
Code Enforcement Core Service

Code Enforcement
Administration
Provides management and oversight to the Code Enforcement Division along with administrative and analytical support, budget preparation, billing, and monitoring.

Strategic Support Core Service
PBCE Financial
Management
Manages the budget and all financial transactions for the department; assists in annual budget development.

PBCE Management and
Administration
Provides administrative oversight for the department, including executive management, employee services, human resources, grant
tracking/reconciliation, contract management and analytical support.

PBCE Emergency
Response and Recovery
Provides for the coordination and delivery of emergency services and recovery activities.

Planning, Building and Code Enforcement Department
Department Budget Summary
* Fund Balance, Transfers, and Reserves for funds that may be managed by this department have been excluded from this display. This information can be found in Source and Use of Funds Statements elsewhere in this document. ** 2023-2024 Actuals may not subtotal due to rounding.
- 737 -

2023-2024 2024- 2025 2025- 2026 2025-2026
2025-2026

Actuals ** Adopted Forecast Adopted Adopted
Positions

Dollars by Program*
Citywide Land Use Planning
Citywide Planning 7,395,412 7,603,205 6,716,221 7,865,212 29.09 Planning Administration 414,634 591,064 0 0 0.00
Planning Environmental Review and Historic
Preservation 217,586 346,930 112,001 216,401 0.29
Sub-Total 8,027,632 8,541,199 6,828,222 8,081,613 29.38 Code Enforcement
Code Enforcement Administration 461,839 666,432 511,474 561,474 2.66 Community Code Enforcement 6,699,033 7,607,900 7,027,378 7,627,378 36.74 Multiple Housing Code Enforcement 4,123,050 5,243,823 5,568,209 5,568,209 27.32 Solid Waste Code Enforcement 1,198,962 1,394,418 1,511,920 1,511,920 7.05 Sub-Total 12,482,884 14,912,573 14,618,981 15,268,981 73.77 Development Plan Review and Building
Construction Inspection

Building Development Services 34,379,859 33,748,342 35,501,285 35,501,285 141.37 Development Services Administration 1,889,525 2,365,234 2,753,104 2,945,081 11.85 Planning Development Services 5,945,831 6,414,440 6,807,604 6,187,598 29.09 Sub-Total 42,215,215 42,528,016 45,061,993 44,633,964 182.31 Strategic Support - Community &
Economic Development

PBCE Information Technology - Community
and Economic Development 163,740 0 0 0 0.00
PBCE Management and Administration -
Community and Economic Development 3,061,358 2,883,736 3,368,381 3,265,278 12.88 PBCE Emergency Response and Recovery 732 0 0 0 0.00
Sub-Total 3,225,830 2,883,736 3,368,381 3,265,278 12.88 Planning, Building and Code Enforcement Department
Department Budget Summary
* Fund Balance, Transfers, and Reserves for funds that may be managed by this department have been excluded from this display. This information can be found in Source and Use of Funds Statements elsewhere in this document. ** 2023-2024 Actuals may not subtotal due to rounding.
- 738 -

2023-2024 2024- 2025 2025- 2026 2025-2026
2025-2026
Actuals ** Adopted Forecast Adopted Adopted
Positions

Strategic Support - Neighborhood
Services

PBCE Management and Administration -
Neighborhood Services 898,554 631,465 598,223 578,664 2.77 Sub-Total 898,554 631,465 598,223 578,664 2.77
Strategic Support - Other - Community &
Economic Development

PBCE Other Departmental - City-Wide -
Community and Economic Development 392,299 1,329,209 481,005 534,514 1.89 PBCE Other Departmental - Grants -
Community and Economic Development 869,099 128,405 0 40,565 0.00 PBCE Other Operational - Administration -
Community and Economic Development 12,040 0 0 0 0.00
PBCE Overhead - Community and Economic
Development 366,853 6,518,647 6,591,094 6,453,157 0.00
Sub-Total 1,640,291 7,976,261 7,072,099 7,028,236 1.89
Strategic Support - Other - Neighborhood
Services

PBCE Capital - Neighborhood Services 143 0 0 0 0.00
PBCE Other Departmental - Grants -
Neighborhood Services 30,465 0 0 0 0.00
PBCE Overhead - Neighborhood Services 160 161,659 142,882 142,882 0.00 Sub-Total 30,768 161,659 142,882 142,882 0.00
Total $68,521,174 $77,634,909 $77,690,781 $78,999,618 303.00 Police Department
Service Delivery Framework
- 756 -

PROGRAM DESCRIPTION
Crime Prevention and Community Education Core Service

Crime Prevention
Provides community-oriented policing, community education programs, and problem-solving support for the Police Department and the community.

School Liaison / Truancy
Abatement
Develops and maintains positive communications and relationships between the Police Department and the school districts within the city; supports truancy abatement services.

School Safety Provides for the safety of school age children as they travel to and from school.

Investigative Services Core Service
Assaults
Investigates assault cases, hate crimes, criminal threats, and brandishing weapons cases.

Court Liaison
Liaisons with the District Attorney’s Office, seeks and processes criminal citations, and coordinates witnesses.

Crime Analysis Identifies crime trends and crime patterns through analysis of crime data.

Family Violence
Uses a collaborative approach to provide a secure, comfortable and convenient location for victims of family violence in order to facilitate the investigation of their cases and seek the services necessary to ensure their continued safety and well-being.

Financial Crimes /
Burglary
Provides police services to the community by investigating economic crimes.

Gang Investigations
Investigates gang-related crimes committed by members of criminal street gangs.

Homicide / Crime Scene
Provides for the investigation of all homicides, suspicious deaths, child deaths, in-custody deaths, and officer-involved fatal incidents.

Internal Affairs
Responsible for receiving, documenting, and investigating all citizen complaints, as well as Department -initiated investigations involving Department members.

Investigations
Administration
Provides leadership and management for investigative services.

Juvenile / Missing
Persons
Responsible for investigating a wide variety of cases involving juvenile offenders and for locating persons who are formally reported as missing from within the city.

Robbery
Conducts investigations of robberies, extortions, kidnappings, grand theft “purse snatch” cases, and other robbery-related crimes.

Police Department
Service Delivery Framework
- 757 -

PROGRAM DESCRIPTION
Investigative Services Core Service
Sexual Assaults Investigates sex offenses reported in the city.

Special Investigations
Collects, analyzes, and disseminates information on the criminal activities of organized crime groups, emerging criminal groups, public disorder and terrorist groups, and threats to public officials or private citizens.

Regulatory Services Core Service
Cannabis Regulation
Maintains regulatory oversight for registered cannabis businesses including site inspections and investigation of Municipal Code violations.

Gaming Control
Maintains regulatory oversight for cardrooms including site inspections, background investigations on cardrooms’ employees, investigation of Municipal Code violations, and conducting analysis of criminal activity relating to cardroom operations.

Permits
Maintains regulatory oversight for business permits such as taxi companies, tow companies, massage parlors, entertainment venues, gaming establishments, bingo parlors, and peddlers in accordance with the Municipal Code.

Respond to Calls for Service and Patrol Support Core Service

9-1-1 Call Taking & Police
Dispatch
Serve as the vital link between public safety and those who need assistance by answering and dispatching emergency and non- emergency calls in a timely, precise, and skilled manner.

Air Support
Provides aerial support for police ground units on matters relating to public and officer safety.

Airport Division
Provides basic police services as well as coordinates with partners to enforce the Airport Security Plan and ensure compliance with all FAA and TSA security directives, existing regulations, and emergency amendments at San José Mineta International Airport.

Downtown Services
Manages policing activities for events associated with the Downtown Entertainment Zone, including regulatory enforcement of the City’s Entertainment and Conditional Use Permits at nightclubs and bars, enforcement of Alcoholic Beverage Control violations, cruise management traffic diversion, and patrol checks at parking garages in the Entertainment Zone.

Field Operations
Administration
Provides leadership and management for field operations.

Field Patrol
Performs continuous patrol and response to calls for service to ensure immediate public safety.

Police Department
Service Delivery Framework
- 758 -

PROGRAM DESCRIPTION
Respond to Calls for Service and Patrol Support Core Service

Metro
Performs a variety of functions, including street level narcotics enforcement, prostitution enforcement, tactical support for the MERGE Unit, augmenting the VCET Unit during upticks in violent gang crime, and various special assignments as needed.

Reserves / Volunteers
Manages volunteers who assist the Department for relief, special functions and community events.

Special Operations
Responds to high-risk incidents, including hostage/barricade situations, with specially trained and equipped staff.

Traffic Enforcement
Enforces traffic laws in order to reduce traffic collisions, their resulting injuries, and facilitates the safe and expedient flow of vehicular and pedestrian traffic.

Violent Crimes
Enforcement
With a highly skilled and trained team, provides enforcement of crimes associated with violence related to criminal gang activity in an effort to reduce and prevent youth crime and violence.

Strategic Support Core Service
Police Financial
Management
Manages the budget and all financial transactions for the department; assists in annual budget development.

Police Human Resources
Manages personnel-related functions for the department, including hiring (in coordination with the Human Resources Department), employee development, employee discipline (in coordination with the Office of Employee Relations), and personnel transactions.

Police Information
Technology
Provides information technology services, planning, system development and maintenance for the department in coordination with the Information Technology Department.

Police Department
Management and
Administration
Provides executive-level, analytical and administrative support to the department.

Police Records
Manages and maintains local, state and federal databases in order to assist in the identification, apprehension and prosecution of criminal offenders, and to ensure officer and public safety.

Police Research and
Development
Performs research and preparation of complex reports and projects involving inter-departmental issues and intergovernmental topics as well as coordinates release of information in accordance with the California Public Records Act.

Police Training and
Academy
Delivers constantly updated training programs that support the Department’s commitment to excellence, reflecting the highest professional standards in managerial, operational, and personal performance.

Police Emergency
Response and Recovery
Provides for the coordination and delivery of emergency services and recovery activities.

Police Department
Department Budget Summary
- 762 -

2023-2024 2024- 2025 2025- 2026 2025-2026
2025-2026

Actuals ** Adopted Forecast Adopted Adopted
Positions

Dollars by Program*
Crime Prevention and Community
Education

Crime Prevention 1,619,278 2,305,065 2,381,062 2,460,398 13.00 School Liaison/Truancy Abatement 1,853,291 2,388,727 2,429,192 2,239,853 5.00 School Safety 2,878,089 3,346,542 3,479,747 3,479,747 45.61 Sub-Total 6,350,658 8,040,334 8,290,001 8,179,998 63.61 Investigative Services
Assaults 5,346,322 4,293,053 6,518,461 6,518,461 20.00
Court Liaison 2,246,049 2,186,194 2,365,526 2,365,526 12.00 Crime Analysis 2,498,822 3,333,462 3,027,564 3,027,564 15.00 Family Violence 6,346,902 6,758,303 7,567,569 7,567,569 24.00 Financial Crimes/Burglary 5,509,370 6,774,074 6,343,114 5,964,436 19.00 Gang Investigations 3,171,856 6,406,517 5,083,159 5,083,159 16.00 Homicide/Crime Scene 13,894,842 11,951,041 12,451,815 12,202,028 32.00 Internal Affairs 7,336,276 6,836,581 7,709,872 7,709,872 19.00 Investigations Administration 10,300,204 12,655,942 13,727,568 13,034,902 24.00 Juvenile/Missing Persons 1,135,039 1,576,999 1,697,030 1,697,030 5.50 Robbery 5,590,592 4,655,311 4,982,616 4,982,616 14.00
Sexual Assaults 17,388,961 18,481,584 19,816,469 19,674,053 55.00 Special Investigations 14,627,346 19,233,859 16,783,239 17,268,239 46.00 Sub-Total 95,392,581 105,142,920 108,074,002 107,095,455 301.50 Regulatory Services
Cannabis Regulation 1,433,911 547,486 593,938 593,938 2.00 Gaming 1,722,418 1,733,959 1,823,501 1,823,501 7.00
Permits 2,193,826 2,081,495 2,127,375 2,127,375 10.00
Sub-Total 5,350,155 4,362,940 4,544,814 4,544,814 19.00

Police Department
Department Budget Summary
* Fund Balance, Transfers, and Reserves for funds that may be managed by this department have been excluded from this display. This information can be found in Source and Use of Funds Statements elsewhere in this document. ** 2023-2024 Actuals may not subtotal due to rounding.
- 763 -

2023-2024 2024- 2025 2025- 2026 2025-2026
2025-2026

Actuals ** Adopted Forecast Adopted Adopted
Positions

Respond To Calls For Service and Patrol
Support

9-1-1 Call Taking & Police Dispatch 30,858,131 37,758,257 34,520,660 38,185,660 163.50 Air Support 4,340,937 3,413,672 3,408,383 3,733,383 7.00 Airport Division 10,291,850 10,205,000 11,709,283 11,709,283 11.00 Downtown Services 2,347,637 3,037,402 3,291,595 3,291,595 7.00 Field Operations Administration 7,644,197 6,363,336 6,569,732 6,799,732 22.00 Field Patrol 241,380,053 258,702,320 266,577,658 274,789,585 783.00 Metro 8,150,362 9,609,490 10,241,704 10,241,704 29.00
Police - Reserves Unit 1,224,398 1,448,458 1,381,299 1,381,299 6.50 Special Operations 21,968,372 20,177,414 21,743,689 25,417,469 55.00 Traffic Enforcement 7,271,835 10,030,672 10,751,211 10,871,211 30.00 Violent Crimes Enforcement 5,565,612 5,429,763 5,547,923 5,547,923 16.00 Sub-Total 341,043,384 366,175,784 375,743,137 391,968,844 1,130.00 Strategic Support - Other - Public Safety
Police Capital 94,348 0 0 0 0.00
Police Gifts 5,474 0 0 0 0.00
Police Other Departmental - City-Wide 1,514,402 1,525,163 357,500 6,128,719 0.00 Police Other Departmental - Grants 8,678,897 14,105,289 66,000 10,682,792 0.00 Police Other Operational - Administration 974,610 0 0 0 0.00 Police Overhead 0 187,630 200,001 200,001 0.00
Police Workers' Compensation 10,436,343 9,000,000 10,439,000 10,439,000 0.00 Sub-Total 21,704,074 24,818,082 11,062,501 27,450,512 0.00 Police Department
Department Budget Summary
* Fund Balance, Transfers, and Reserves for funds that may be managed by this department have been excluded from this display. This information can be found in Source and Use of Funds Statements elsewhere in this document. ** 2023-2024 Actuals may not subtotal due to rounding.
- 764 -

2023-2024 2024- 2025 2025- 2026 2025-2026
2025-2026

Actuals ** Adopted Forecast Adopted Adopted
Positions

Strategic Support - Public Safety
Police Department Management and
Administration

8,410,890

8,029,597

7,919,262

11.00 Police Emergency Response and Recovery 1,623 0 0 0 0.00 Police Financial Management 3,247,150 3,282,942 3,396,344 3,396,344 16.00 Police Human Resources 10,728,953 10,173,262 10,323,143 10,653,143 32.00 Police Information Technology 10,389,011 12,439,204 10,708,785 11,693,785 27.00 Police Records 10,801,549 11,575,959 12,095,920 12,095,920 80.50 Police Research and Development 4,318,886 4,736,275 4,285,980 4,285,980 16.00 Police Training and Academy 19,038,185 15,464,605 16,486,271 19,738,271 39.00 Sub-Total 66,936,247 65,701,844 65,215,705 69,782,705 221.50 Total $536,777,099 $574,241,904 $572,930,160 $609,022,328 1,735.61 Public Works Department
Service Delivery Framework
- 786 -

PROGRAM DESCRIPTION
Animal Care and Services Core Service

Animal Licensing and
Customer Services
Provides licensing, adoption, and customer service support, such as spay and neuter, quarantine, and owner surrender for customers at the Animal Care Center.

Animal Services Field
Operations
Provides field services to ensure the health, safety, and welfare of animals and people in the City.

Facilities Management Core Service

City Facilities Repairs
and Minor Capital
Improvements
Addresses City facility needs, including tracking and conducting repairs and minor capital improvements, managing improvement and remodel projects, performing building system repairs and improvements, and maintaining the work order database.

Energy and Water
Conservation
Provides support to ensure the latest energy and water conservation technologies and methodologies are incorporated for all major capital projects.

Facility Maintenance and
Operations – City Hall
Provides maintenance, event services, and security for City Hall; maintenance includes programmed preventive maintenance and corrective maintenance.

Facility Maintenance and
Operations – Non-City
Hall
Provides maintenance for City -owned facilities (not City Hall), including programmed preventive maintenance and corrective maintenance through requests and building assessments, and repairs in areas such as locksmith work, carpentry, electrical, HVAC, painting, and plumbing.

Fleet and Equipment Services Core Service

Fleet Maintenance and
Operations
Provides preventive maintenance, repairs, and statutory inspections for over 2,800 vehicles and equipment that support public safety, public health, and general government operations citywide.

Fleet Replacement
Manages the acquisition and disposal of all vehicles and equipment, including vehicle procurement and build-up.

Radio Communication
Provides reliable, necessary public and non -public safety -related communications equipment, maintains existing radio equipment and ensures optimal functionality, strategically plans for future upgrades and technology changes while supporting the Silicon Valley Regional Interoperability Authority.

Public Works Department
Service Delivery Framework
- 787 -

PROGRAM DESCRIPTION
Plan, Design, and Construct Public Facilities and Infrastructure Core Service City Facilities
Architectural Services
and Capital Project
Administration
Provides architectural services and project administration for the delivery of capital improvements for City -owned facilities, including recreational facilities, parks, trails, libraries, public safety facilities, and various cultural and municipal facilities.

City Facilities
Engineering and
Inspection Services
Provides engineering and surveying services to determine roadway pavement sections and develop topographic map; provides quality assurance during construction to ensure compliance with the contract documents, the California Building Standard Code, and industry standards of care.

Transportation, Sanitary
and Storm Sewer Capital
Supports the design and construction of right -of-way capital infrastructure projects, general engineering plan review for regional projects, and electrical engineering review for projects constructed by private developers.

Regulate / Facilitate Private Development Core Service

Public Works
Development Services
Provides support to ensure new development projects comply with applicable regulations and provide the necessary public infrastructure including, but not limited to: streets, sidewalks, storm and sanitary sewers, streetlights, landscaping in frontages and street islands, and traffic signals.

Strategic Support Core Service
Public Works
Emergency Response
and Recovery
Provides for the coordination and delivery of emergency services and recovery activities.

Public Works
Management and
Administration
Provides administrative oversight for the department, including executive management, financial management, information technology support, human resources, and analytical support.

Public Works Department
Department Budget Summary
* Fund Balance, Transfers, and Reserves for funds that may be managed by this department have been excluded from this display. This information can be found in Source and Use of Funds Statements elsewhere in this document. ** 2023-2024 Actuals may not subtotal due to rounding.
- 792 -

2023-2024 2024- 2025 2025- 2026 2025-2026
2025-2026

Actuals ** Adopted Forecast Adopted Adopted
Positions

Dollars by Program*
Animal Care and Services
Animal Licensing and Customer Services 10,911,333 11,719,567 12,820,788 13,347,667 75.57 Animal Services Field Operations 3,695,749 3,717,435 3,832,975 3,832,975 24.00 Sub-Total 14,607,082 15,437,002 16,653,763 17,180,642 99.57 Facilities Management
City Facilities Repairs and Minor Capital
Improvements 10,453,052 5,121,907 4,081,691 4,503,691 18.50 Energy and Water Conservation 136,610 215,100 227,010 227,010 1.00 Facility Maintenance and Operations - City
Hall 11,068,723 10,361,437 10,497,702 10,539,361 29.35
Facility Maintenance and Operations - Non
City Hall 22,644,359 21,642,714 22,701,294 22,745,635 41.80 Sub-Total 44,302,744 37,341,158 37,507,697 38,015,697 90.65 Fleet and Equipment Services
Fleet Maintenance and Operations 23,645,800 24,332,049 25,588,665 25,755,303 67.55 Fleet Replacement 3,701,059 23,714,250 9,000,000 19,384,000 0.00 Radio Communication 1,652,787 1,820,391 1,968,572 1,968,572 9.00 Sub-Total 28,999,646 49,866,690 36,557,237 47,107,875 76.55 Plan, Design, and Construct Public
Facilities and Infrastructure

City Facilities Architectural Services and
Capital Project Administration 8,776,153 9,237,107 9,677,610 9,677,610 39.00 City Facilities Engineering and Inspection
Services 3,914,679 17,342,173 17,502,095 17,702,095 78.50 Transportation, Sanitary and Storm Sewer
Capital 26,143,659 25,566,555 26,184,160 25,245,628 114.85 Sub-Total 38,834,491 52,145,835 53,363,865 52,625,333 232.35 Public Works Department
Department Budget Summary
* Fund Balance, Transfers, and Reserves for funds that may be managed by this department have been excluded from this display. This information can be found in Source and Use of Funds Statements elsewhere in this document. ** 2023-2024 Actuals may not subtotal due to rounding.
- 793 -

2023-2024 2024- 2025 2025- 2026 2025-2026
2025-2026

Actuals ** Adopted Forecast Adopted Adopted
Positions

Regulate/Facilitate Private Development
Public Works Development Services 15,921,758 18,984,630 19,568,271 20,082,110 84.80 Sub-Total 15,921,758 18,984,630 19,568,271 20,082,110 84.80

Interim Housing Development and
Maintenance
Public Works Management and Administration -
Neighborhood Services
Sub-Total

Public Works Capital - Community and
Economic Development
Public Works Gifts - Community and
Economic Development
Public Works Other Departmental - City-Wide
- Community and Economic Development
Sub-Total

Strategic Support - Other - Neighborhood
Services

Public Works Capital - Neighborhood Services 10,795,093 0 0 0 0.00 Public Works Gifts - Neighborhood Services 335,141 174,000 256,000 256,000 0.00

Public Works Other Departmental - City-Wide
- Neighborhood Services 0 0 0 0 0.00

Sub-Total 11,130,234 174,000 256,000 256,000 0.00
Strategic Support - Other - Public Safety
Public Works Capital - Public Safety 6,020 200,000 0 200,000 0.00 Sub-Total 6,020 200,000 0 200,000 0.00
0 52,103,930 2,448,303 22,681,841 9.00
1,754,541 918,944 970,253 970,253 2.00
1,754,541 53,022,874 3,418,556 23,652,094 11.00

127,028 0 0 0 0.00
(3,361) 0 0 0 0.00
551,434 1,558,118 623,400 826,400 0.00
675,101 1,558,118 623,400 826,400 0.00

Strategic Support - Neighborhood
Services
Strategic Support - Other - Community &
Economic Development
Public Works Department
* Fund Balance, Transfers, and Reserves for funds that may be managed by this department have been excluded from this display. This information can be found in Source and Use of Funds Statements elsewhere in this document. ** 2023-2024 Actuals may not subtotal due to rounding.
- 794 -

Department Budget Summary

2023-2024 2024-2025 2025-2026 2025-2026 2025-2026
Actuals ** Adopted Forecast Adopted Adopted
Positions

Public Works Capital - Strategic Support
Public Works Other Departmental - City-Wide
- Strategic Support
Public Works Other Operational -
Administration - Strategic Support
Public Works Overhead
Public Works Workers' Compensation -
Strategic Support
Sub-Total

Public Works Emergency Response and
Recovery
Public Works Information Technology -
Strategic Support
Public Works Management and Administration -
Strategic Support
Sub-Total

Total
13,906,726 24,908,000 2,855,950 21,934,950 4.35
2,621,333 4,916,424 1,875,755 2,368,755 1.00
117,739 13,525,000 14,000,000 14,000,000 0.00
7,364,493 19,696,446 19,068,732 18,881,304 0.00
73,740 450,000 651,000 651,000 0.00
24,084,031 63,495,870 38,451,437 57,836,009 5.35

152,069 0 0 0 0.00
3,096,882 2,778,613 2,998,988 2,998,988 12.31
25,962,215 11,243,913 11,746,197 11,739,839 48.69
29,211,166 14,022,526 14,745,185 14,738,827 61.00
$209,526,814 $306,248,703 $221,145,411 $272,520,987 661.27

Strategic Support - Other - Strategic
Support
Strategic Support - Strategic Support
Office of Retirement Services
- 816 -

Service Delivery Framework

PROGRAM DESCRIPTION
Retirement Plan Administration Core Service

Benefits
Provides retirement planning and counseling services to plan members and administers health care and other benefits for retirees and beneficiaries.

Investments
Manages retirement plan assets in a manner which seeks to achieve long-term net returns in excess of the actuarial investment return assumption and adopted benchmarks while maintaining a reasonable level of investment risk.

Strategic Support Core Service

Retirement Financial
Management
Prepares annual comprehensive financial reports for the retirement plans; runs monthly payroll for retirees and beneficiaries; manages the budget and all other financial transactions for the department.

Retirement Human
Resources
Manages personnel -related functions for the department, including hiring, employee development, employee discipline, and personnel transactions.

Retirement Information
Technology
Manages the Pension Administration System which houses all retirement data and runs most of the retirement business transactions; provides other information technology services, planning, system development and maintenance for the department.

Retirement Management
and Administration
Provides executive-level, analytical, and administrative support to the department and retirement boards.

Office of Retirement Services
- 820 -

Department Budget Summary

2023-2024 2024- 2025 2025- 2026 2025-2026 2025-2026

Actuals ** Adopted Forecast Adopted Adopted
Positions

Dollars by Program*
Retirement Plan Administration
Retirement Benefits 3,426,911 3,760,772 3,810,707 3,759,511 19.30 Retirement Investments 2,809,800 2,839,696 3,003,490 2,952,294 11.00 Sub-Total 6,236,711 6,600,468 6,814,197 6,711,805 30.30 Strategic Support - City Council
Appointees

Retirement Services Financial Management
Retirement Services Information Technology
Retirement Services Management and
Administration
Sub-Total

Retirement Services Other Departmental -
City-Wide 10,850 30,000 11,000 11,000 0.00

Sub-Total 10,850 30,000 11,000 11,000 0.00
Total $9,432,061 $9,893,041 $10,075,475 $10,067,601 45.00

** 2023-2024 Actuals may not subtotal due to rounding.

Strategic Support - Other - Council
Appointees
1,311,300 1,373,547 1,371,096 1,319,900 6.20
842,900 917,313 914,584 863,388 3.20
1,030,300 971,713 964,598 1,161,508 5.30
3,184,500 3,262,573 3,250,278 3,344,796 14.70

Transportation Department
Service Delivery Framework
- 828 -

PROGRAM DESCRIPTION
Sanitary Sewer Maintenance Core Service
Sanitary Sewer System
Maintenance
Provides maintenance and engineering services for the 2,000+ mile sanitary sewer system.

Storm Sewer Maintenance Core Service

Storm Sewer Operation
and Maintenance
Provides maintenance and engineering services for the City's 1,250+ mile storm sewer system and interdepartmental coordination on water quality issues and storm response.

Street Sweeping
Provides in-house street sweeping on the City's major arterial and business district streets and inspects street sweeping.

Parking Services Core Service

Off-Street Parking
Manages the City's public parking facilities, including planning, maintenance, security, and operations of parking facilities, and implementation of the annual capital improvement program.

On-Street Downtown
Operations
Provides transportation planning and operations support for special events in the Downtown area and City-wide, including developing and implementing event transportation and parking management plans.

On-Street Parking
Provides on -street parking compliance services in metered zones, school zones, residential permit parking zones, and supports street sweeping, construction activities, and enhanced traffic safety; collects revenue for parking fees and fines; and provides meter maintenance. Manages vehicle abatement program with an equity lens.

Pavement Maintenance Core Service
Corrective Pavement
Repair
Responds to urgent service requests and complaints to repair potholes and other minor damage to the pavement network.

Pavement Maintenance
Administration and
Capital Project Delivery
Assesses and manages the City's 2,500+ mile pavement network, including planning and delivering the annual pavement maintenance projects, managing and developing the capital pavement budget, installing ADA curb ramps, and maintaining the City's bridges.

Street Landscaping Maintenance Core Service
Special District
Landscape Services
Oversees contractual landscape maintenance in 23 special-funded maintenance districts that have been established in the City.

Streetscape Services
Provides in-house and contractual landscape maintenance on City -owned median islands and frontage properties, tree and sidewalk inspections and repair, special event support, and roadway illegal dumping response for street and traffic safety. Assesses and manages the urban forest to protect, enhance, and grow the City’s tree canopy.

Transportation Department
Service Delivery Framework
- 829 -

PROGRAM DESCRIPTION
Traffic Maintenance Core Service

Traffic Signal
Maintenance
Performs maintenance and repairs on the City's 950+ traffic signals, maintains communications between traffic infrastructure and the centralized traffic management system, and performs special project work for traffic signal infrastructure upgrades in addition to funding utility costs for signals city-wide.

Traffic Signs and
Markings Maintenance
Performs preventive and corrective maintenance on traffic signs and roadway markings and performs banner installations; installs and repairs traffic safety and traffic calming improvements.

Traffic Streetlights
Maintenance
Performs maintenance and repairs on the City's 65,600+ streetlights in addition to funding utility costs for streetlights city-wide.

Transportation Planning and Project Delivery Core Service

Transportation Capital
Project Delivery
Manages the development of major local street improvement and regional transit, rail, and highway projects throughout the City, including grant pursuit, grant management, policy review, project planning, CEQA review, engineering and design, roadway geometric design, and construction.

Transportation Multi-
Modal Alternatives
Designs streets for all transportation modes (walking, bicycling, transit, driving) to increase safety and multi -modal travel. Coordinates with new development applicants for the department, in close coordination with the City’s Development Services.

Transportation Planning
and Policy
Plans and implements the transportation elements of the General Plan, coordinates transportation and land use planning studies, analyzes the performance of the transportation system, supports policy and technical committees for regional transportation organizations, and reviews and advocates for transportation legislation and funding serving San José interests. Supports implementation of Climate Smart San José, through programs to electrify the transportation system and increase the use of sustainable, emerging transportation modes.

Transportation Safety and Operations Core Service

Neighborhood Traffic
Responds to an average of 1,200 traffic safety service requests annually.

Services include traffic studies which may result in the installation of traffic control devices, pedestrian and bicycle improvements, or physical roadway features, including signage, pavement striping, and/or pavement markings.

Traffic Safety
Constructs traffic safety improvement projects for pedestrian safety and traffic calming. Provides traffic safety education to children, adults, and older adults. Implements the Vision Zero Action Plan to build a culture of safety through community outreach and engagement, data analytics, quick build data-driven safety improvements, and prioritizing resources on high corridors and districts with high fatal and severe injury crashes.

Traffic Signals,
Streetlights and Systems
Management
Operates the City's 950+ traffic signals to ensure safe and efficient movement of all roadway users. Manages associated traffic systems (communication and video network) to support remote traffic management capabilities, transit signal priority, emergency vehicle preemption priority, and smart city operations. Manages streetlight LED conversion and smart control update.

Transportation Department
Service Delivery Framework
- 830 -

PROGRAM DESCRIPTION
Strategic Support Core Service
Transportation Financial
Management
Manages the budget and all financial transactions for the department; assists in annual budget development.

Transportation Human
Resources
Manages personnel-related functions for the department, including hiring (in coordination with the Human Resources Department), employee development, employee discipline (in coordination with the Office of Employee Relations), and personnel transactions.

Transportation
Information Technology
Provides information technology services, planning, system development and maintenance for the department in coordination with the Information Technology Department.

Transportation
Management and
Administration
Provides executive -level, analytical and administrative support to the department. Performs community outreach, strategic communications, and media relations to advance priorities.

Transportation Department
Department Budget Summary
- 835 -
** 2023-2024 Actuals may not subtotal due to rounding.

2023-2024 2024- 2025 2025- 2026 2025-2026
2025-2026

Actuals ** Adopted Forecast Adopted Adopted
Positions

Dollars by Program*
Parking Services
Off-Street Parking 9,712,122 8,941,887 9,053,290 9,053,290 6.60 On-Street Downtown Operations 1,386,142 190,601 336,769 336,769 1.65 On-Street Parking 13,127,936 15,197,542 15,961,383 17,353,405 78.59 Sub-Total 24,226,200 24,330,030 25,351,442 26,743,464 86.84 Pavement Maintenance
Corrective Pavement Repair
Pavement Maintenance Administration and
Capital Project Delivery
Sub-Total

Sanitary Sewer System Maintenance 24,223,744 32,410,190 28,048,452 34,713,869 107.55 Sub-Total 24,223,744 32,410,190 28,048,452 34,713,869 107.55 Storm Sewer Maintenance
Storm Sewer Operation and Maintenance 6,060,518 9,043,937 7,538,149 9,909,449 35.80 Street Sweeping 1,827,535 1,877,658 2,008,373 2,008,373 9.61

Environmental and Utility Services
Environmental and Utility Services
Environmental and Utility Services

* Fund Balance, Transfers, and Reserves for funds that may be managed by this department have been excluded from this display. This information can be found in Source and Use of Funds Statements elsewhere in this document. 2,875,177 621,215 621,828 621,828 4.40
10,850,811 11,165,531 11,436,916 11,864,682 60.56
13,725,988 11,786,746 12,058,744 12,486,510 64.96

Sub-Total 7,888,053 10,921,595 9,546,522 11,917,822 45.41 Strategic Support - Environmental & Utility
Services

Transportation Financial Management - 507,287 617,514 653,557 653,557 3.78 Transportation Human Resources - 434,270 391,698 392,476 392,476 1.80 Transportation Information Technology - 600,258 667,694 688,536 688,536 2.05 Transportation Management and
Administration- Environmental and Utility 923,943
Services

959,932

973,876

3.40 Sub-Total 2,465,758 2,636,838 2,708,445 2,708,445 11.03

Sanitary Sewer Maintenance
Transportation Department
Department Budget Summary
* Fund Balance, Transfers, and Reserves for funds that may be managed by this department have been excluded from this display. This information can be found in Source and Use of Funds Statements elsewhere in this document. ** 2023-2024 Actuals may not subtotal due to rounding.
- 836 -

2023-2024 2024-2025 2025-2026 2025-2026 2025-2026
Actuals ** Adopted Forecast Adopted Adopted
Positions

Utility Services
Utility Services

Aviation

- Transportation and Aviation
Transportation and Aviation
Administration - Transportation and Aviation
Aviation
Transportation and Aviation

Transportation Emergency Response and
Recovery
Transportation Financial Management -
Transportation and Aviation
Transportation Human Resources -
Transportation and Aviation
Transportation Information Technology -
Transportation and Aviation
Transportation Management and Administration
- Transportation and Aviation
Sub-Total
10,150 0 0 0 0.00
1,852,613 1,345,537 1,427,235 1,427,235 7.69
535,499 449,411 455,604 455,604 2.15
1,625,544 1,588,908 1,660,657 1,660,657 4.70
1,252,657 1,023,384 838,317 838,317 2.05
5,276,463 4,407,240 4,381,813 4,381,813 16.59

Transportation Capital - Environmental and 58,608 0 0 0 0.00 Transportation Overhead - Environmental and 6,090,583 7,005,010 6,995,683 6,995,683 0.00 Sub-Total 6,149,191 7,005,010 6,995,683 6,995,683 0.00
Strategic Support - Other - Transportation
& Aviation

Transportation Capital - Transportation and 118,219 359,000 0 609,936 0.00 Transportation Other Departmental - City-Wide 1,867 513,000 513,000 513,000 0.00 Transportation Other Departmental - Grants - 0 24,850 0 0 0.00 Transportation Other Operational - 5,334,400 5,950,885 6,184,821 6,184,821 0.00 Transportation Overhead - Transportation and 5,120,911 11,950,867 10,900,448 11,079,147 0.00 Transportation Workers' Compensation - 4,508 505,000 554,000 554,000 0.00 Sub-Total 10,579,905 19,303,602 18,152,269 18,940,904 0.00

Strategic Support - Other - Environmental
& Utility Services
Strategic Support - Transportation &
Aviation
Transportation Department
Department Budget Summary
* Fund Balance, Transfers, and Reserves for funds that may be managed by this department have been excluded from this display. This information can be found in Source and Use of Funds Statements elsewhere in this document. ** 2023-2024 Actuals may not subtotal due to rounding.
- 837 -

2023-2024 2024- 2025 2025- 2026 2025-2026
2025-2026

Actuals ** Adopted Forecast Adopted Adopted
Positions

Street Landscape Maintenance
Special District Landscape Services 7,360,866 7,890,854 8,241,209 8,041,209 12.93 Streetscape Services 13,512,828 17,923,850 15,710,226 19,191,142 36.40 Sub-Total 20,873,694 25,814,704 23,951,435 27,232,351 49.33 Traffic Maintenance
Traffic Signal Maintenance 4,198,442 5,610,174 6,099,626 6,099,626 17.20 Traffic Signs and Markings Maintenance 3,609,401 4,194,659 4,509,528 4,509,528 22.00 Traffic Streetlights Maintenance 10,204,252 10,382,241 11,496,979 11,639,979 8.45 Sub-Total 18,012,095 20,187,074 22,106,133 22,249,133 47.65 Transportation Planning and Project
Delivery

Transportation Capital Project Delivery 8,315,021 7,957,639 7,950,764 8,056,764 30.24 Transportation Multi-Modal Alternatives 1,715,123 1,232,640 1,310,733 1,310,733 5.70 Transportation Planning and Policy 3,341,601 2,899,372 2,906,132 2,906,132 11.91 Sub-Total 13,371,745 12,089,651 12,167,629 12,273,629 47.85 Transportation Safety and Operations
Neighborhood Traffic 1,724,696 2,453,775 2,513,255 2,513,255 9.65 Traffic Safety 7,136,562 5,297,124 5,434,374 5,434,374 25.35 Traffic Signals and Systems Management 9,875,125 9,172,089 9,549,116 10,092,539 36.29 Sub-Total 18,736,383 16,922,988 17,496,745 18,040,168 71.29 Total $165,529,219 $187,815,668 $182,965,312 $198,683,791 548.50 - 689 -

Mayor and City Council
Department Budget Summary

2023-2024 2024-2025 2025-2026 2025-2026 %
Actuals Adopted Forecast1 Adopted Change
1 2 3 4 (2 to 4)

4,954,941

857,738 1,342,735 1,080,139 1,643,738
989,466 548,870 1,102,839 1,289,688
0 548,868
843,334 1,231,119 1,086,840 1,085,439
1,187,591 1,425,268 1,079,815 1,338,414
1,033,468 1,196,048 1,053,461 1,372,060
1,023,632 610,215 1,043,057 1,236,656
0 610,213
805,310 1,452,161 1,090,549 1,644,148
954,061 615,959 1,085,843 1,447,442
0 615,958
1,063,709 1,308,034 1,105,523 1,454,122
825,184 714,804 1,077,285 1,665,884
0 714,804
39,589 49,670 49,670 49,670
$ 14,578,023 $ 18,136,210 $ 16,112,327 $ 19,544,867

22.4%

17.5%

(11.8%)
(6.1%)

14.7%

1.3%

13.2%

17.5%

11.2%

16.5%

0.0%

7.8%

$ 14,578,023 $
$ 14,578,023 $
18,136,210
18,136,210
$ 16,112,327 $
$ 16,112,327 $
19,544,867
19,544,867

General Fund
Total
$ 14,578,023 $
$ 14,578,023 $
18,136,210
18,136,210
$ 16,112,327 $
$ 16,112,327 $
19,544,867
19,544,867

7.8%

Authorized Positions 3 27.00 27.00 27.00 27.00 0.0%
1 The amounts reflected in the 2025-2026 Forecast column for the Office of the Mayor and City Council District budgets are detailed below:

Office of the Mayor ($5,257,306)
- Salary and benefits for the Mayor ($267,062), Mayor's Office classified staff ($881,078), unclassified staff and non/personal equipment expenses ($4,084,166).
- Sharks Supported Constituent Outreach ($25,000).

City Council ($10,805,351)
- Salary and benefits for each City Council Member (average $206,951), and City Council Office classified staff (average $149,562). Each City Council District also recieves a base allocation of $714,023 for unclassified staff and non/personal equipment expenses.
- Sharks Supported Constituent Outreach per Council District ($10,000).

Council General ($49,670)
- The ongoing Council General allocation pays for central expenses for the Mayor and Council Districts such as photocopiers or other office resources.

2 The Office of the Mayor and Council Districts 2, 6, 8 and 10 budget allocations in the 2024-2025 Adopted Budget reflect City direction related to budgeting during election years. The 2024-2025 budget includes two appropriations for each office subject to an election to maintain separate budget allocations for the outgoing and incoming elected officials.

Office of the Mayor
Office of the Mayor
City Council
Council District #1
Council District #2 (July - December)2
Council District #2 (January - June)2
Council District #3
Council District #4
Council District #5
Council District #6 (July - December)2
Council District #6 (January - June)2
Council District #7
Council District #8 (July - December)2
Council District #8 (January - June)2
Council District #9
Council District #10 (July - December)2
Council District #10 (January - June)2
Council General
Total

5,151,484 5,257,306 5,317,606 3.2%

Operating Expenditures
Total

7.8%

- 689 -

3 Does not include unclassified staff for Office of the Mayor and City Council Districts.

San Jose City CouncilFebruary 5, 2026

San Jose City Council
February 5, 2026