NEIGHBORHOOD SERVICES CSA
2026-2027 PROPOSED
OPERATING BUDGET
OUTCOMES:
• Safe and Clean Neighborhoods and Public Spaces
• Equitable Access to Community Opportunities to Flourish • Welcoming and Vibrant Neighborhoods and Public Life
• Housing Security through Supportive Solutions
Presenter: Jill Bourne - Library
Panelists: Erik Soliván - Housing
Jon Cicirelli - Parks, Recreation and Neighborhood Services Rachel Roberts - Planning, Building and Code Enforcement Angel Rios - Deputy City Manager
NEIGHBORHOOD SERVICES CSA CORE SERVICES
• Animal Care and Services
• Community Facilities Development
• Community Services
• Parks Maintenance and Operations
• Recreation Services
LIBRARY
• Access to Information, Library Materials, and Digital Resources
• Literacy and Learning, Formal and Lifelong Self-Directed Education
• Homelessness Response
2026-2027 Budget Study Sessions Slide 2
• Code Enforcement
PARKS, RECREATION & NEIGHBORHOOD SERVICES
PLANNING, BUILDING & CODE ENFORCEMENTHOUSING
NEIGHBORHOOD SERVICES CSA Program Samples*
Slide 3
* For a complete list of programs, please refer to the 2026-2027 Proposed Operating Budget 2026-2027 Budget Study Sessions
• Neighborhood Parks and Regional Parks
• Community Center Operations
• Senior/Older Adult Services
• Illegal Dumping and Homeless Encampment Trash Collection and Abatement
• Neighborhood Blight Reduction and Beautification
• Animal Licensing and Customer Services
• Animal Services Field Operations
LIBRARY
• Access and Borrower Services
• Early Education and Family Learning
• Library Collection Materials Acquisitions and Processing • Electronic Resources Implementation and Maintenance
• Interim Housing Construction and Operations
• Homeless Prevention
• Homeless Services
• Community Code Enforcement
• Multiple Housing Code Enforcement
• Solid Waste Code Enforcement
• Code Enforcement Administration
PARKS, RECREATION & NEIGHBORHOOD SERVICES
PLANNING, BUILDING & CODE ENFORCEMENT
HOUSING
NEIGHBORHOOD SERVICES CSA
PERFORMANCE MEASURE DASHBOARD
Park Condition Assessment Score Neighborhood Physical Condition Animal Live Release Rate General Code Program Case On-Time Resolutions Library Service Quality Rating Homelessness Program Occupancy Rate Slide 4
N/A N/A
50%
38%
0%
20%
40%
60%
80%
100%
FY23-24 FY24-25 FY25-26 FY26-27
% of developed park acres by park condition
assessment (PCA) score 95% or better (PRNS)
Actual Target Estimate
67% 70% 72% 75%
0%
20%
40%
60%
80%
100%
FY23-24 FY24-25 FY25-26 FY26-27
% of residents who indicate that the physical condition of the neighborhood is about the same or better (Code
Enforcement)
Actual Target Estimate
87% 89%
90% 90%
87%
50%
60%
70%
80%
90%
100%
FY23-24 FY24-25 FY25-26 FY26-27
% of animals that leave the shelter through adoption,
rescue, transfer, or return to owner (PRNS)
Actual Target Estimate
62% 66% 68% 68%
62%
0%
20%
40%
60%
80%
100%
FY23-24 FY24-25 FY25-26 FY26-27
% of General Code Program cases resolved within
processing time targets (Code Enforcement)
Actual Target Estimate
95% 95% 95% 96%
50%
60%
70%
80%
90%
100%
FY23-24 FY24-25 FY25-26 FY26-27
% of residents rating the quality of library services as “Good” or "Excellent" (Library)
Actual Target Estimate
84%
94% 95% 95%
50%
60%
70%
80%
90%
100%
FY23-24 FY24-25 FY25-26 FY26-27
% occupancy of all Temporary and Interim Housing
throughout the system3 (Housing)
Actual Target Estimate
2026-2027 Budget Study Sessions
Slide 5
NEIGHBORHOOD SERVICES CSA Budget Summary
Department
2025-2026
Adopted
2026-2027
Forecast
2026-2027
Proposed
% Change
from
Forecast
PRNS $184,717,738 $191,989,891 $189,968,238 (1.1%)
Library $70,781,531 $67,696,282 $66,254,685 (2.1%)
Housing* $97,600,839 $110,861,464 $111,646,119 0.7%
PBCE* $15,990,527 $15,608,277 $15,836,236 1.5%
Public Works* $41,088,736 $2,865,132 $2,865,132 0.0%
CSA T otal $410,179,371 $389,021,046 $386,570,410 (0.6%) Positions 1,477.50 1,449.36 1,452.02 0.2%
* The PBCE, Public Works, and Housing Departments have additional funding budgeted in the Community and Economic Development and Strategic Support City Service Areas.
NEIGHBORHOOD SERVICES CSA
REDUCING UNSHELTERED HOMELESSNESS
FOCUS AREA
Long-Term Goal: Move toward functional zero in unsheltered homelessness by managing a sustainable shelter system, reducing inflow, increasing throughput to permanent housing, and strengthening coordinated service delivery with the County.
Problem Area 1 : System Gaps. Gaps in services and coordination between the City and County slow service delivery and placement, particularly for high-acuity unsheltered individuals.
Problem Area 2: Limited Shelter-to-Housing Throughput. Limited throughput from streets-to-shelter-to- permanent placement, including housing, constrains new placements in shelter beds.
Problem Area 3: Sustainable Funding Sources. Sustainable funding sources for the City’s system response to unsheltered homelessness are needed to support long-term operations and desired outcomes.
Problem Area 4: Public Space Movement and Cycling. Limited alternatives continue to shift unsheltered individuals across waterways, vehicles, downtown, & other public spaces faster than the broader system can resolve homelessness.
Slide 6
NEIGHBORHOOD SERVICES CSA
CLEANING UP OUR NEIGHBORHOODS FOCUS AREA
Slide 7
CSA NAME 7 2022-2023 Budget Study Sessions
Long-Term Goal: San José residents can enjoy a city with clean public spaces and well-maintained private property.
Problem Area 1: Blight on Private Property. Increasing case volumes, expanding scope, and static staffing for General Fund positions stretches Code Enforcement’s ability to resolve complaints quickly.
Problem Area 2: Graffiti. The City has developed a rapid and effective service for removal of graffiti on public property, but the volume of graffiti remains high, placing the burden on residents to continually report graffiti for removal.
Problem Area 3: Illegal Dumping. The volume of illegal dumping collected by the City continues to increase.
NEIGHBORHOOD SERVICES CSA
2026-2027 PRIORITIES / SERVICE DELIVERY
Slide 8
CSA NAME 8 2022-2023 Budget Study Sessions
• Steward parks, trails, and public spaces and provide people of all ages access to healthy opportunities
• Deliver encampment trash/biowaste removal, neighborhood cleanliness services, neighborhood association engagement and volunteerism efforts, and maintain landscaping at gateway corridors • Continue providing access to high-quality Library collections, programs, and services
• Continue contracted veterinary services including spay and neuter surgeries
• Implement recommendations from Code Enforcement’s operational assessment
• Care for the animals in need in our community
• Continue to optimize shelter system management
Vineland Branch Library
Payne Avenue Friendship Park
2026-2027 Budget Study Sessions
Slide 9
NEIGHBORHOOD SERVICES CSA Proposed Budget Actions
Proposal Title Amount
Previously
Funded
One-Time?
PRNS – Animal Care and Services - Trap, Neuter, and Release and Spay and Neuter Services Expansion $289,000 N
PRNS – Alum Rock Park and Parks/Open Spaces Vegetation Management $1,000,000 N PRNS – BeautifySJ Program Optimization ($4,176,684)
PRNS – San José Recreational Preschool Program ($439,240) Library – Biblioteca Latinoamericana Facility Renovation Closure ($820,823) Library – MLK California Room Public Access Closure ($388,159) Library – Analytics Team Staffing ($232,615)
PBCE – Enhanced Vacant/Dangerous Downtown Building Inspection (Cont.) $175,000 Y Housing – Homelessness Response Division Staffing $622,336 Y Housing – PATH-CITED Grant Funded Staffing $604,370 Y
Housing – Interim Housing Construction and Operations ($1,250,000)
NEIGHBORHOOD SERVICES CSA
SUMMARY
Slide 10
CSA NAME 10 2022-2023 Budget Study Sessions
• Maintains park maintenance, staff-led community and recreational programming, aquatics, scholarships, and nutritional programs
• Preserves current Library operating hours at branch locations • Continues Family Friends and Neighbor (FFN) Caregiver Support Network Program for one-year • Completes Implementation of the Code Enforcement Operational Assessment Transformation Work Plan
• Expands the Animal Shelter spay and neuter services for Trap, Neuter, and Release program and contracted veterinary services
• Continues to provide community-based grants focused on neighborhood beautification, youth safety, and community engagement
• Improves synchronization between outreach and shelter bed placement
NEIGHBORHOOD SERVICES CSA
2026-2027 PROPOSED
OPERATING BUDGET
OUTCOMES:
• Safe and Clean Neighborhoods and Public Spaces
• Equitable Access to Community Opportunities to Flourish • Welcoming and Vibrant Neighborhoods and Public Life
• Housing Security through Supportive Solutions
Presenter: Jill Bourne - Library
Panelists: Erik Soliván - Housing
Jon Cicirelli - Parks, Recreation and Neighborhood Services Rachel Roberts - Planning, Building and Code Enforcement Angel Rios - Deputy City Manager