(d)1: City Council Focus Area Status
Report: Increasing Community Safety
Public Safety, Finance and Strategic Support Committee
June 18, 2026
Aurelia Bailey, Division Manager, Parks, Recreation and Neighborhood Services Department James Dobson, Assistant Fire Chief, San José Fire Department Nathaniel Bennett, Lieutenant, San José Police Department Rick Scott, Assistant Director, Department of Transportation Focus Area Background
Agenda
1 2
3 Execution as Learning – Focus Area Portfolio Update
Next Steps
2 3
Focus
Areas (5)
Core Services (74)
Budget Programs (259)
Complex long-term
initiatives requiring
significant staff
capacity and crossdepartment
coordination
Services that the
City routinely
delivers and
Departments largely
manage
independently
Focus Areas
An Opportunity to Evolve
We are cultivating an organizational mindset
of learning and continuous improvement that
will drive results for our community
While data support storytelling, numbers alone do not show progress and require context setting
Learning in public builds trust and accountability
Retrospection contributes to learning and understanding Progress requires humility, iteration, and commitment 4 Focus Areas
Philosophy and Principles
Increasing Community
Safety Focus Area
5 Q3 Portfolio Retrospective
Problem 1. Emergency Response. Goals Metrics
Problem 2. Crisis Response. Goals Metrics
Problem 3. Crime Reduction. Goals Metrics
6 San José residents live in a community with responsive emergency services and safe streets and roads..
Long-Term
Goal
Increasing Community Safety Focus Area
Indicators
Problem 4. Traffic Safety. Goals Metrics
San José residents live in a community with responsive emergency services and safe streets and roads..
Long-Term
Goal
Increasing Community Safety Focus Area
7 0%
20%
40%
60%
80%
100%
Q1 FY24 Q2 FY24 Q3 FY24 Q4 FY24 Q1 FY25 Q2 FY25 Q3 FY25 Q4 FY25 Q1 FY26 Q2 FY26 Q3 FY26 Resident Safety Perception
% of residents rating San José as "very safe" or "somewhat safe" City Safety Perception
Neighborhood Safety Perception
Downtown Safety Perception
City: +11% Year-over-Year (YoY)
Neighborhood: +12% YoY
Downtown: +3% YoY
Top drivers:
1. Homeless people (29%)
2. Crime, violence (25%)
3. Theft, robberies (17%)
4. Car break-ins (8%)
5. Gun violence (8%)
Indicator
Problem 1. Emergency Response.
San José residents live in a community with responsive emergency services and safe streets and roads.
Long-Term
Goal
Increasing Community Safety Focus Area
8 Police Priority 1 Response: -1% YoY
Police Priority 1 Call Volume: +3% YoY
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Q1
FY24
Q2
FY24
Q3
FY24
Q4
FY24
Q1
FY25
Q2
FY25
Q3
FY25
Q4
FY25
Q1
FY26
Q2
FY26
Q3
FY26
Police Priority 1 Response Compliance
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Q1
FY24
Q2
FY24
Q3
FY24
Q4
FY24
Q1
FY25
Q2
FY25
Q3
FY25
Q4
FY25
Q1
FY26
Q2
FY26
Q3
FY26
Fire Priority 1 Response Compliance
Fire Priority 1 Response: -1% YoY
Fire Priority 1 Call Volume: -3% YoY
Problem 1. Emergency Response.
Goal 1.1 Police Marketing and Recruitment: Increase Police Academy class size to 40 police officers enrolled per academy class in FY 2025-2026 (SJ54, SJ55, SJ56), including lateral police officers hired.
Goal 1.2 Police Report Transcription Pilot: Implement a report transcription technology pilot and assess the impact on police officer report-writing time by December 2025.
Goal 1.3 Police Patrol Deployment Projects: Evaluate the impact of improving police response times by completing three patrol deployment projects by June 2026.
Goal 1.4 Fire Station 32: Open Fire Station 32 with a single company by June 2026.
Goal 1.5 Fire Closest Unit Dispatch: Implement Closest Unit Dispatch for medical only calls for service by June 2026 to dispatch resources based upon apparatus proximity to the incident rather than to station location.
San José residents live in a community with responsive emergency services and safe streets and roads.
Long-Term
Goal
Increasing Community Safety Focus Area
9 Status
Blue: Complete
Green: On Track
Yellow: Needs Attention
Red: Off Track
Gray: Not Started
Problem 1. Emergency Response.
San José residents live in a community with responsive emergency services and safe streets and roads.
Long-Term
Goal
Increasing Community Safety Focus Area
10 Lessons Learned:
• Targeted recruitment strategies are working, but long-term staffing stability remains a challenges and priority
• Operational deployment changes are improving response times • While technology implementation has progressed, a different solution will be required • Infrastructure and funding constraints continue to challenge full implementation of service expansions
Problem 2. Crisis Response.
Goal 2.1 911-988 Call Transfer Program: Increase call transfer volume from less than 10 calls per month to 75 calls per month by June 2026 to better integrate the emergency response system (911) and crisis response system (988).
Goal 2.2 988 Community Education: Increase community awareness of 988 from 25% to 30% by June 2026.
Goal 2.3 First Responder Fee Program: Implement the First Responder Fee program by January 2026 to help recover costs related to emergency medical care.
San José residents live in a community with responsive emergency services and safe streets and roads.
Long-Term
Goal
Increasing Community Safety Focus Area
11 Status
Blue: Complete
Green: On Track
Yellow: Needs Attention
Red: Off Track
Gray: Not Started
Problem 2. Crisis Response.
San José residents live in a community with responsive emergency services and safe streets and roads.
Long-Term
Goal
Increasing Community Safety Focus Area
12 Lessons Learned:
• Integration between 911 and 988 is working operationally, while interagency coordination remains inconsistent
• Public awareness efforts for 988 have been successful, but sustaining momentum may become more difficult due to County operational and budget challenges • The First Responder Fee program is operational, but revenue potential will depend heavily on frontline implementation practices
Problem 3. Crime Reduction.
San José residents live in a community with responsive emergency services and safe streets and roads.
Long-Term
Goal
Increasing Community Safety Focus Area
13 0
200
400
600
800
1000
1200
Q1 FY24 Q2 FY24 Q3 FY24 Q4 FY24 Q1 FY25 Q2 FY25 Q3 FY25 Q4 FY25 Q1 FY26 Q2 FY26 Q3 FY26 Crimes per 100,000 Population
Crimes Against Persons
Crimes Against Property
Crimes Against Society
Crimes Against Persons: 0% YoY
Crimes Against Property: -10% YoY
Crimes Against Society: -12% YoY
Problem 3. Crime Reduction.
Goal 3.1 Real-Time Intelligence Center: Operationalize 1,020 public safety cameras, 1,000 private network cameras, and 490 ALPRs in the Real Time Intelligence Center by June 2026 to increase the City’s ability to hold offenders accountable.
Goal 3.2 Organized Retail Theft Detail: Increase efforts to combat organized retail theft by increasing the number of retail theft cases submitted to the DA’s Office from around 1,000 in FY 2022-2023 (prior to establishing ORT Detail) to 2,000 in FY 2025-2026.
Goal 3.3 Mission Street Recovery Station: Expand the types of referrals made to the Mission Street Recovery Station by June 2026 and evaluate effectiveness.
San José residents live in a community with responsive emergency services and safe streets and roads.
Long-Term
Goal
Increasing Community Safety Focus Area
Goal 3.4 Proposition 36: Monitor implementation of Proposition 36 during the fiscal year and identify areas of advocacy.
Goal 3.5 SJ Youth Empowerment Alliance: Implement one new school site with intervention programs and launch two new demonstration sites for system of care neighborhood programs by June 2026 as part of the City’s strategic plan to prevent youth violence. 14 Status
Blue: Complete
Green: On Track
Yellow: Needs Attention
Red: Off Track
Gray: Not Started
/ School Site /
Demonstration Sites
Problem 3. Crime Reduction.
San José residents live in a community with responsive emergency services and safe streets and roads.
Long-Term
Goal
Increasing Community Safety Focus Area
15 Lessons Learned:
• Technology investments are producing strong investigative results, but community adoption is complex
• Focused enforcement strategies have been effective against organized retail theft; SJPD’s efforts were recently featured by the Governor’s Office • Cross-system prevention and diversion efforts are gaining traction, but require working through County dependencies
• Proactive governance has kept City ALPR data from reaching unauthorized hands the 2025 annual ALPR data access log inspection found no evidence of the federal government or other unauthorized entities accessing City ALPR data 0 10
20 30
40 50
60 70
Q1
FY24
Q2
FY24
Q3
FY24
Q4
FY24
Q1
FY25
Q2
FY25
Q3
FY25
Q4
FY25
Q1
FY26
Q2
FY26
Q3
FY26
Killed and Severe Injuries (KSI*) due to Traffic Collisions Fatal Injuries
Severe Injuries
0 2
4 6
8 10
12 14
16 18
Q1
FY24
Q2
FY24
Q3
FY24
Q4
FY24
Q1
FY25
Q2
FY25
Q3
FY25
Q4
FY25
Q1
FY26
Q2
FY26
Q3
FY26
Traffic Fatalities by Decedent Mode
Motor Vehicle Occupant
Motorcyclist
Pedestrian
Bicyclist
Problem 4. Traffic Safety.
San José residents live in a community with responsive emergency services and safe streets and roads.
Long-Term
Goal
Increasing Community Safety Focus Area
16 KSI: +7% YoY
(based on Quarter 2 FY26 most
recent)
Fatalities: +3 YoY
* Severe injuries are reported with a delay
Problem 4. Traffic Safety.
Goal 4.1 Traffic Safety Projects: Build safer streets by completing 100% of planned traffic safety projects (capital safety improvement, quick build, and pedestrian safety and traffic calming) by June 2026.
Goal 4.2 Automated Traffic Enforcement: Improve safe driving behaviors through technology by operationalizing 4 red light running camera intersections and 33 automated speed enforcement cameras along key corridors by June 2026.
San José residents live in a community with responsive emergency services and safe streets and roads.
Long-Term
Goal
Increasing Community Safety Focus Area
17 Status
Red Light Running /
Speed Enforcement
Blue: Complete
Green: On Track
Yellow: Needs Attention
Red: Off Track
Gray: Not Started
/
Problem 4. Traffic Safety.
San José residents live in a community with responsive emergency services and safe streets and roads.
Long-Term
Goal
Increasing Community Safety Focus Area
18 Lessons Learned:
• Infrastructure-focused traffic safety projects are being delivered successfully and on schedule
• Technology-based traffic enforcement programs are showing early impact for high-risk driving patterns
• Recent spikes in DUI traffic fatalities and electric bike concerns have prompted coordinated efforts with DOT, SJPD, and County Public Health Department, including DUI checkpoints and behavior change campaign efforts
What’s Next?
Focus Areas and the
FY 2026-2027 Budget
Process
19 What’s Next?
Focus Areas and the FY 2026-2027 Budget Process
Embedding Focus Area discussion into the Budget Process to ensure co-creation of strategies aimed to meet our Long-Term Goals 20 Now
• Manager’s Budget Addendum. The Administration published an MBA that establishes a recommended path for FY 2026-2027 Focus Area work plans based on City Council direction in the Mayor’s March Budget Message.
• June Budget Message. Through adoption of the June Budget Message, the City Council has formally adopted the Focus Area work plans for FY 2026-2027.
Next
• Fall 2026. The Administration will bring a FY 2025-2026 Focus Area Annual Report to City Council providing final progress and lessons learned from the past fiscal year work plan.
Later
• December 2026. Each respective Committee will receive a status update on progress and lessons learned through execution of the current fiscal year work plan. (d)1: City Council Focus Area Status
Report: Increasing Community Safety
Public Safety, Finance and Strategic Support Committee
June 18, 2026
Aurelia Bailey, Division Manager, Parks, Recreation and Neighborhood Services Department James Dobson, Assistant Fire Chief, San José Fire Department Nathaniel Bennett, Lieutenant, San José Police Department Rick Scott, Assistant Director, Department of Transportation