(d)3 Advancing Equity Through Culture and
Practice Annual Report
Office of Racial and Social Equity
Zulma Maciel, Director, City Manager’s Office of Racial and Social Equity Lydia Bustamante, Assistant to the City Manager;
Mia X. Hernandez, Senior Executive Analyst;
Sheila Sanchez, Assistant to the City Manager
Public Safety, Finance, and Strategic Support Committee Purpose Share accomplishments in advancing equity, accessibility, inclusion, and belonging across City operations and community engagement.
Recommendation Accept the annual report.
Racial and Social Equity
Builds and sustains the City’s equity
infrastructure through training,
coaching, community collaboration,
and policy development.
Disability Accessibility
Advances disability inclusion by
removing barriers, challenging
ableism, and centering disabled
community leadership.
Inclusion and Belonging
Builds belonging by strengthening
trust, inclusion, and connection
for all, especially immigrants and
newcomers.
1 FY 2025-2026
By the Numbers
Normalize 707 City Staff
Trained
Organize
24 Departments
with RSEAPS
Racial and Social
Equity Action Plans
Operationalize
236 Equity Action
Items Completed
4 Community impact
Stars
Certified Welcoming Designation 2
How ORSE Advanced Equity Across the City in FY 2025 –2026 Normalize
⟶ Operationalzie
Leadership and
Organizational Culture
• Inclusive Leadership Training
• Departmental Accessibility Liaisons
• RSEAP Coordinator Cohort
• ORSE led peer learning
Community
Engagement and
Implementation
• Community Engagement:
The CSJ Way Framework
and Trainings
• SJ4All Advisory Group
• PBCE General Plan Four
Year-Review Support
Budgeting and
Operational
Decision -Making
• Budgeting for Equity
• Racial Equity Impact Analysis
• Data Storytelling
• ORSE Technical Assistance
Strengthening Systems, Skills, and Community Engagement 33 Strengthening
Community Trust,
Access, and
Belonging
Welcoming San José
• Achieved 4-Star Certified Welcoming designation
• Advanced implementation of 5-year Welcoming San José Plan 3.0 • Coordinated across 37 stakeholders and fulfilled 80 Certified Welcoming criteria Immigrant Inclusion &
Community Safety
• Expanded immigrant legal services and
outreach
• Supported the Rapid Response Network
and emergency response infrastructure
• Strengthened Safe Site Protocol
implementation across City facilities
Disability Inclusion & Accessibility
• Expanded digital accessibility tools and staff training • Strengthened accessibility coordination across departments • Began development of a Disability Affairs Strategic Framework Community Voice → City Decision -Making → Improved Services 4 Building on a Strong Foundation
Looking ahead to FY 2026 -2027
Advance Equity Across
City Operations
• Monitor implementation of Department RSEAPs
• Integrate equity analysis into planning,
budgeting, and service delivery
• Expand tools and support for departments
Strengthen Community
Trust and Belonging
• Implement Welcoming San
José Plan
• Strengthen immigrant
inclusion and emergency
response infrastructure
• Expand communityinformed engagement
practices
Advance Disability Inclusion
• Develop the Disability Affairs Strategic
Framework
• Strengthen digital accessibility capacity
• Improve accessibility across City
programs, services, and
communications
5 Questions?
[email protected]
6 (d)3 Advancing Equity Through Culture and
Practice Annual Report
Office of Racial and Social Equity
Zulma Maciel, Director, City Manager’s Office of Racial and Social Equity Lydia Bustamante, Assistant to the City Manager;
Mia X. Hernandez, Senior Executive Analyst;
Sheila Sanchez, Assistant to the City Manager
Public Safety, Finance, and Strategic Support Committee