STRATEGIC PLANNING
Implementation Update and Discussion
June 2nd, 2023
CITY OF SAN JUAN BAUTISTA
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2 • Organizational Assessment and High-level Budget Study • Survey, Interview, Documentation, Strategic Sessions
• Develop a 5-Year Strategic and Implementation Plan
• Final Report aka the “Road Map”
Why we are here
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3 • Both quantitative and qualitative questions
• Community 3.8% (7.3%) return (Above Average)
• Staff 75% return (Well Above Average)
• 81 responses as of 4/7/23 | 158 Responses as of 4/27/23 Updated Confidential Community Survey Data
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4 • Top 10 Priorities (new data)
– Water Quality (29) (50) – Most significant as #1/#2
– Roads and Streets (23) (44) and Sidewalks and Curbs (11) (19) – *Economic Development (14) (25)
– Water Costs (10) (19) + Water (unspecified) (7)
– *Business Friendliness (10) (17) + Downtown Improvement (11) (23) – Crime & Safety (22)
– Schools (12) (17)
– *Youth Recreation (10) (14) | Development (16)
– *Cleanliness / Vacant Lots / Blight (9)
– Sewers Service Quality (8) + Sewers (unspecified) (3) – Communications/Responsiveness w/City (8)
– *73
Community Survey Results (cont.)
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5 • Top 10 Biggest Concerns (new)
– Staff or Leadership Capability (15) (18)
– Water Quality (14) + Water Unspecified (3) (21)
– Growing too fast (11) (16)
– Water Cost (6) (9)
– Infrastructure (4) (7)
– Sewer Services Costs (3) & Roads and Streets (5)
– Schools (2)
– Growing to slow (2) – 60% moderate to slow growth ok (0 at not at all/very fast, 15% no opinion, 23% very slow)
– Economic Development (2)
Community Survey Results (cont.)
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66 Strategic Plan Worksheet
Update and Discussion
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7 • Turning plans into action for desired outcome
– Clear goals/plan
– Commitment “story” (activity)
– Attainability
– Align with culture
– Create best environment
– Be realistic
– Flexibility
– Reflection
Implementation Best Practices
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8 Core Values: Collaboration | Honesty | Resourcefulness |Accountability | Integrity Council Priorities: Fiscal stability | Infrastructure | Economic Development | Public Safety (Disaster Preparedness / Code Enforcement) | Communication | General Plan | Parks and Recreation Mission: The City of SJB strives to provide exceptional service to the community by fostering a sustainable economy, while preserving its uniqueness through collaboration, honesty, and resourcefulness.
Vision: San Juan Bautista is a vibrant, thriving community who strives to tell its complete history & cultural heritage while honoring the needs of its residents & businesses. San Juan offers the world a unique destination amidst boundless natural beauty, open space & agricultural resources.
Values | Priorities | Mission | Vision
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9 1. Minimal investment/buy-In to aligning with the new plan
2. Lack of clear consistent communication from leadership
3. Add-Ons – Adding to staff’s workload while nothing taken away (HBR, 2022)
4. Lack of accountability (both ways)
5. Lack of patience
6. Staff’s lack of clarity on the strategy
7. *Everything is a priority syndrome (my issues first and now)
8. No true allocation of resources
9. Lack of perceived fairness (recognition, rewards)
10. Lack of fostering innovation by leadership
11. Was the right approach utilized in the execution
12. Some failures are success
13. Lack of understanding the real problem (HBR)
14. Understanding organizational capabilities (HBR)
15. Lack of understanding cultural landscape (if they did it before will they do it again?) Quantitative Studies – Fail Facts in Execution
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10 • Part-time staff for city hall (Stay Open)
• Recreation
• ED Strategy
• Budget Workshops
• Public Safety Re-Org.
• Communications:
– CM is out and about (neighborhood meetings) Visibility – Mentor
We listened…
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11 • City Administrator
– Annual detailed report to City Council (January)
– Technology, smartsheets, or…
– Motivation
– Workshops
– Meetings
– Executive Timely Memos
– Task Force
Accountability | Monitoring | Implementation
THANK YOU